cliMATE cliMATE User Manual - User Manual

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Remote control your Mercedes

cliMATE ® User Manual

(software version 3.0 or higher)

User Manual

cliMATE_user_manual_20150314

Contents

page 3

How to use cliMATE

page 4

Troubleshooting cliMATE

page 5

How to reboot cliMATE

page 6

How to turn on the cliMATE

User Menu

page 7

How to navigate the cliMATE

User Menu

page 8

How to check the cliMATE

revision

page 9

How to set a new engine running time

page 10

How to set a new starting button sequence

page 11

How to change the flashing indicator lights preference

page 12

How to change the hood checking preference

page 13

How to add new long range Radio Remotes

page 14

Warranty Disclaimer

Safety Information

Never run the vehicle in an enclosed area or area without proper ventilation. Running engine pro-

duces dangerous gas byproduct Carbon Monoxide. When parking in such an area, the remote start-

ing capability must be disabled by turning off the cliMATE power switch. It is the user’s responsibility

to properly handle and keep out of reach from children all ignition keys and remote transmitters to

prevent the unintentional start of the vehicle. THERE MUST BE A CARBON MONOXIDE DETECTOR

IN THE LIVING AREA ADJACENT TO THE VEHICLE. ALL DOORS LEADING FROM LIVING AREAS TO THE

VEHICLE STORAGE AREA MUST AT ALL TIMES REMAIN CLOSED.

Carbon Monoxide warning

Servicing your Mercedes

When having the vehicle serviced, always disable the remote start by turning off the cliMATE® power

switch. This will not only prevent the possible missdiagnosing the vehicle electronic system by the

technician, but also prevent possible accidental remote starts while somebody is working on the

vehicle.

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Welcome

Welcome to the growing fan base of Comfort Electronics products.
We are committed to delivering top quality innovative products that increase the Comfort in your

life.
Please visit us online at www.mbclimate.com for latest information or additional questions.

How to use cliMATE

Your Mercedes is conveniently remote started using your factory Smartkey (the original ignition

key). Just click Lock – Unlock – Lock buttons in a sequence. The optimal speed is to click the but-

tons every second. Once installed in the vehicle, you can reprogram the cliMATE® module by using

your steering wheel buttons to start the car with Lock-Lock-Lock sequence instead of factory default

Lock-Unlock-Lock.
In countries where Mercedes sells Smartkeys with red Panic buttons a simpler starting is possible:

just shortly click the Panic button (do not hold the button pressed else Panic starts).
After your starting command is issued cliMATE® will confirm receiving it by blinking the direction

indicator lights once. Within 5 seconds the Mercedes engine should start. In the case of any failure,

cliMATE® will indicate the cause of the error by blinking the error code on the direction indicator

lights (see the Troubleshooting section on page 4).
cliMATE® has an internal timer and continues to monitor the running engine. The factory sets the

timer to a default value of 12 minutes, but it is user programable by using the steering wheel but-

tons between 2 and 30 minutes.
For safety reasons, the Mercedes should be in your sight when remote starting. The cliMATE® will by

default blink the direction indicator lights every 5 seconds to visually confirm that the engine is

running. If user wishes to turn this feature off, it is also user programable by using the steering wheel

buttons.
To stop the engine remotely, repeat the same SmartKey button pressing sequence as was used to

start the engine.
One can start the vehicle up to 6 times in a row without driving it, after which it must be started nor-

mally with the factory key in the ignition (KeylessGo vehicles see below). This will allow cliMATE® to

pair with the Mercedes again and prepare it for further remote starts.
After each remote start the vehicle is still protected. The doors remain locked and the vehicle can-

not be driven until the original key ‘takeover’ procedure is executed: key must be inserted into the ig-

nition and turned to the RUN position. Don’t worry if you accidentally turn the igition key all the way

to the START position, nothing bad will happen - the cliMATE® is aware the engine is already running.
In vehicles with KeylessGo feature there is no need to use the ignition key, just to have it near,

whether in the driver’s pocket, briefcase or purse. To open the locked doors, just touch the door handle

as usual. To ‘turn’ the ignition to RUN, just click the Start button TWICE (do not press the brake pedal).

Note, that for the KeylessGo vehicles, cliMATE® installation requires an additional 2-wire KeylessGo

cable available from your cliMATE® dealer.

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Troubleshooting cliMATE

When remote starting, the cliMATE® might encounter errors. In such a case it will not start the engine

and it will flash the direction lights to indicate an error. Count the flashes and compare them to the

following table:

2 flashes: Maximum remote start count exceeded. Run the engine with the original key for at

least 30 seconds.

3 flashes: cliMATE® needs to pair with the Mercedes system. Run the engine with the original

key for at least 30 seconds.

4 flashes: cliMATE® needs to pair with the Mercedes system. Run the engine with the key in

the ignition for at least 30 seconds.

5 flashes: The engine hood is open. Please close the hood (or turn off the hood sensing).
6 flashes: Fuel level below minimum
7 flashes: Mercedes failed to start the engine
8 flashes: Mercedes battery weak or below minimum (probably need new car battery)

You might not have the vehicle in direct sight and therefore not to see the error blinking. If your next

start is with the key in the ignition, and if the instrument cluster screen is set to Audio, cliMATE® will

show the last error code on the instrument cluster display:

cliMATE Note E02

: Maximum remote start count exceeded. Run the engine with the original

key for at least 30 seconds.

cliMATE Note E03

: cliMATE® needs to pair with the Mercedes system. Run the engine with the

original key for at least 30 seconds.

cliMATE Note E04

: cliMATE® needs to pair with the Mercedes system. Run the engine with the

original key for at least 30 seconds.

cliMATE Note E05

: The engine hood is open. Please close the hood (or turn off the hood

sensing).

cliMATE Note E06

: Fuel level below minimum

cliMATE Note E07

: Mercedes failed to start the engine

cliMATE Note E08

: Mercedes battery weak or below minimum (probably need new battery)

cliMATE Note S11

: Engine started, but was stopped, because the hood was opened

cliMATE Note S12

: Engine started, but was stopped, because the fuel is below minimum

cliMATE Note S13

: Engine started, but was stopped, because the RPM increased to danger-

ous levels of above 2,000 RPM

cliMATE Note S14

: Transmission / gear shift error

cliMATE Note S15

: Internal cliMATE® error

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How to reboot cliMATE

In the case of any difficulties, one can try to reset the system by rebooting the cliMATE® by cycling its

power and pairing it with the vehicle:

- turn off the engine
- turn off the cliMATE® power switch
- turn on the cliMATE® power switch
- start the engine normally (not remotely)
- wait 30 seconds
- turn off the engine

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How to turn on the cliMATE

User Menu

Power up the instrument cluster by turning the ignition to RUN, no need to start the engine.

In vehicles with KeylessGo feature, press the Start button TWICE (do not press the brake pedal).

Reboot the cliMATE® by cycling its power

switch OFF, then ON.

Within 10 seconds, press the Up Arrow

on the steering wheel to activate

the cliMATE® User Menu.
This is the first line of the Version menu.

Turn off the radio.
Switch the instrument cluster display to

‘

Audio Off

’ screen by using the Left or

Right Arrow keys on the steering wheel.

(If there are any other warnings, keep

pressing the Escape button until they

disappear and ‘

Audio Off

’ test is visible).

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How to navigate the cliMATE

User Menu

cliMATE® User Menu is navigated by using the steering wheel buttons. If no button is pressed for 10

seconds, the menu will automatically turn off.

To scroll through all the lines of the

current menu item, use the Up or Down

Arrow keys.
After the last line the menu will auto-

matically roll over to the first line.

To switch between various menu items,

use the ‘

’ or ‘

’ keys.

NOTE: While the actual menu structure

might vary with new software releases,

the priciple of navigating through the

User Menu is the same as pictured.

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How to check the cliMATE

revision

Turn on the

liMATE® User Menu as described on page 6.

The third Version menu line shows the

current hardware version of the Remote

Start Module.
Press the Down Arrow key.

The next Version menu line shows how

many optional Radio Remotes are

paired to this Remote Start Module.
Extended range Radio Remotes are

available from your cliMATE® dealer.

The first Version menu line shows the

Remote Start Module name.
To scroll through all the Version lines,

use the Down Arrow key.

The second Version menu line shows the

current software version of the Remote

Start Module.
Press the Down Arrow key.

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How to set a new engine running time

Running time is the time after which cliMATE® stops the remotely started engine. The factory set 12

minutes engine running time can be changed to a new value between 2 - 30 minutes.

Turn on the cliMATE® User Menu as de-

scribed on page 6.
Using the ‘

’ key on the steering wheel,

switch to Run Time menu.

Using the Up or Down Arrow keys on

the steering wheel, choose new run time

value. It will be stored in the memory as

the new default value.

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How to set a new starting button sequence

NOTE: Regardless of the starting button sequence selection, the Panic button (if your key has it)

is always able to start the engine.

Turn on the cliMATE® User Menu as de-

scribed on page 6.
Keep pressing the ‘

’ key on the steer-

ing wheel until the SmartKey menu is

shown.

Using the Up or Down Arrow keys on the

steering wheel, choose your preferred

starting button sequence:
-

L-U-L

means Lock-Unlock-Lock

L-L-L

means Lock-Lock-Lock

The new sequence will be stored in the

memory as the new default value:

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How to change the flashing indicator lights preference

After the remote start, cliMATE® will by default blink the direction indicator lights every 5 sec-

onds to visually confirm that the engine is running. This feature can be turned off by the follow-

ing procedure.

Turn on the cliMATE® User Menu as de-

scribed on page 6.
Keep pressing the ‘

’ key on the steering

wheel until the Blinking menu is shown.

Using the Up or Down Arrow keys on the

steering wheel, choose the new blinking

value (YES or NO). It will be stored in the

memory as the new default value.

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How to change the hood checking preference

Before remote starting the engine, cliMATE® will by default check if the engine hood is closed.

Some cars do not have a hood switch and this prevents the remote start from functioning.

The hood checking feature can be turned off by the following procedure.

Turn on the cliMATE® User Menu as de-

scribed on page 6.
Keep pressing the ‘

’ key on the steer-

ing wheel until the Hood Check menu is

shown.

Using the Up or Down Arrow keys on the

steering wheel, choose the new hood

checking value (YES or NO). It will be

stored in the memory as the new default

value.

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How to add new long range Radio Remotes

Turn on the

liMATE® User Menu as described on page 6.

NOTE: Extended range Radio Remotes are available from your cliMATE® dealer.

Press the Telephone Hangup button on

the steering wheel.
The ‘

Learn new?

’ text will appear. This is

the last chance to quit the procedure.

If the Telephone Hangup button is

pressed one more time, cliMATE® will

erase all existing Radio Remotes from its

memory and will listen to radio waves

for new Radios.
Pressing any button on every Radio Re-

mote will store it in cliMATE® memory.

The first Version menu line shows the

Remote Start Module name.
Keep pressing the Down Arrow key until

the ‘

RF: 0 pcs

’ text appears.

You must have all the Radio Remotes

with you for cliMATE® to learn their code.

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WARRANTY DISCLAIMER

THIS END USER LICENSE AGREEMENT (the “Agreement”) is an agreement between you, as the purchaser (the “Purchaser”) of the

cliMATE Module (the “Product”), and as the manufacturer of the cliMATE Comfort Electronics, Ltd. (“Comfort Electronics”).

1. Acknowledgement And Acceptance Of Agreement.

If you do not agree to the terms and conditions of this Agreement, do not

use the Product. Instead, promptly contact the distributor from which you purchased the Product in writing, requesting a refund

of the purchase price. Any use of the Product by you will constitute your agreement to the terms and conditions contained herein.

2. Grant Of License.

The parties hereto acknowledge that Comfort Electronics is granting a non-transferable restricted license to

Purchaser to use the Product for the sole purpose of installation in Purchaser’s vehicle. Comfort Electronics shall retain all title, own-

ership rights and intellectual property rights in and to the Product. Purchaser agrees that Purchaser shall not, directly or indirectly,

modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Product. Purchaser further

agrees not to permit any third parties to modify, translate, reverse engineer, decompile, disassemble, or create derivative works

based on the Product.

3. Disclaimer.

The Product is being sold with no warranties of any kind, express or implied. The Product is not endorsed by the man-

ufacturer of your vehicle and there is no affiliation between Comfort Electronics and the manufacturer of your vehicle. Installation of

the Product in your vehicle or use of the Product with your vehicle may limit or void your rights under any warranty provided by the

manufacturer of your vehicle, and Comfort Electronics assumes no responsibility in such event. Any warranty not provided herein,

and any remedy which, but for this provision, might arise by implication or operation of law, is hereby excluded and disclaimed. The

implied warranties of merchantability and of fitness for any particular purpose herein are expressly disclaimed.

4. No Liability For Damages, Injuries Or Incidental, Special Or Consequential Damages.

Under no circumstances shall Comfort

Electronics, or any other party related to Comfort Electronics, be liable to Purchaser or any other person for any damage to Pur-

chaser’s vehicle, loss of use of Purchaser’s vehicle, or for personal injuries suffered by any person, or for any incidental, special or

consequential damages, whether arising out of negligence, breach of warranty, breach of contract, or otherwise. Comfort Electron-

ics’s liability for any damages, loss and/or claims associated with the Product shall be limited to the price of the Product paid by pur-

chaser. Purchaser hereby releases Comfort Electronics from all liability, claims and damages associated with the Products, with the

sole exception of Comfort Electronics’s liability for the refund of the purchase price of the Product to Purchaser in the event that a

court of competent jurisdiction determines the Purchaser suffered damages directly resulting from the malfunction of the Product.

5. Warranty

Notwithstanding the provisions of the End User License Agreement, Comfort Electronics warrants the Product to be

free from all defects in material and workmanship for 2 years from the date of original purchase (or lifetime if purchased extended

warranty). This limited warranty applies only to the original Purchaser of the Product and does not cover damage caused by modifi-

cation, alteration, repair or service of the Product by anyone other than Comfort Electronics; physical abuse, misuse, use in a manner

contrary to the instructions, which accompany the Product; or any damage caused by acts of God. Contacting your Distributor or

Dealer may make claims for repair service or replacement of the Product pursuant to this limited warranty. The Product will either be

repaired or replaced, at the option of Comfort Electronics, at no cost to Purchaser, if the defective Product is covered by this limited

warranty. Comfort Electronics’s liability pursuant to this limited warranty and for any damages, loss and/or claims associated with

the Product shall be limited to the price of the Product paid by Purchaser, or, at Comfort Electronics’s option, repair or replacement

of the Product. Warranty freight charges are the responsibility of the dealer distributor and/or customer. This warranty is to the

original purchaser and is non transferable. This warranty is void unless proof of purchase is submitted. Product must be purchased

at an Comfort Electronics Authorized Dealer in order to qualify for warranty. Removal of serial numbers and/or alteration of product

or packaging will also void all warranties. Comfort Electronics shall not be held responsible for direct or indirect failures due to our

product.

Comfort Electronics will not warranty, credit, or exchange any product returned without a valid RMA (Return Merchandize Authori-

zation) number. All RMA numbers are issued by Comfort Electronics RMA department and are obtainable via HelpDesk at www.

mbclimate.com. Defective units shall be repaired and returned in like kind. All units that must be re-furbished to like new condition

are subject to labor and parts charges to be determined by Comfort Electronics. Customers are subject to a 20% restocking fee for

all product returned for credit. All units on RMA MUST have conditions for which they were returned clearly labeled on the box, or

given to a Comfort Electronics RMA department at the time the RMA is issued.

6. State Law.

Some states do not allow limitations of implied warranties, or the exclusion or limitation of incidental, special or con-

sequential damages, so the above limitations may not apply to you. In such states, liability shall be limited to the greatest extent

permitted by applicable law.

7. Governing Law & Venue.

This warranty shall be governed by and construed in accordance with the laws of Czech Republic, and

venue for any legal proceeding or action at law arising out of or construing this Agreement shall lie in the courts of South Moravian

Region of Czech Republic, and the parties specifically waive any other venue.

Laws in some local communities may restrict the use of remote starters. For example, some laws require a person using a remote

start to have the vehicle in view. Check local regulations for any requirements.

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