Full Text Searchable PDF User Manual

Basic Phone Features
Make a Call
1. Lift the Handset, press a
Line Appearance
key or
Handsfree
key.
2. Dial the number from the keypad.
Answering a Call
For handsfree operation, press the
Handsfree
key or line/call
appearance button for the incoming call.
Redial
Press the
Redial
key to call a recently dialed number.
Ending Calls
To end a call replace the handset, or press either the
Goodbye
or
Hang-up
key.
Keys
Key Description
Goodbye key
– Ends an active call or sends an
incoming call directly to voicemail.
Options key
– Accesses options to customize your
phone.
Hold key
– Places an active call on hold. To retrieve a
held call, press the call appearance button beside the
light that is flashing.
Redial key
– Redials up to 100 previously dialed
numbers. Pressing the Redial key twice simultaneously
redials the last dialed number.
Volume control key
– Adjusts the volume for the
handset, headset, ringer, and handsfree speaker.
Line/Call Appearance key
– Connects you to a line or
call. The Aastra 6753i IP phone supports up to 4 line
keys.
Handsfree key
– Activates handsfree for making and
receiving calls without lifting the handset. When the
audio mode option is set, this key is used to switch
between a headset and the handsfree speakerphone.
Mute key
– Mutes the microphone so that your caller
cannot hear you (the light indicator flashes when the
microphone is on mute).
Navigation keys
– Press UP or DOWN
to view status of text messages on
the LCD display and scroll through
menu selections. Press the LEFT and RIGHT arrow keys to view different
line/call apppearances.
Hosted IP PBX Quick Reference Guide
Programmable Function Keys
6 programmable keys on the 6753i IP Phone
Aastra 6753i
For Your Reference
Your phone number
Your extension
Code to dial an external number
Access your phone settings online
https://portal.
newroadstelecom.com
Conferencing phone number
Conferencing moderator code
Conferencing participant code
Remote access to call forwarding number
NPA-NXX-9900
Remote access to call forwarding PIN
Your administrator
Your administrator’s phone number

Common Access Codes
CommPortal
Advanced Call Handling
Call Hold
1. To put a call on hold, press the
Hold
Key.
2. To retrieve the call, press the
Hold
Key again or press the
Resume
Key.
Call Transfer
1. Press the
Xfer
key -- this places the current call on hold.
2. Dial the number of the person you want to transfer the call to.
3. To transfer the call, press the Xfer key again.
Call Waiting
1. Select
Answer
or press the line key which is flashing.
2. Toggle between the calls by placing the current call on hold and
retrieving the other call.
3 Way Conferencing
1. When in a regular call, press the
Conference
key.
2. Dial the person you want to join you call.
3. Once this person has answered press the
Conference
key again to set
up the three way call.
Parking a Call
Parking a call places the call on hold in a “park orbit” so that the call can
be retrieved from another phone.
1. Initiate call transfer by pressing the
Xfer
key.
2. Dial the Call Park access code
*48
.
3. Listen to the park orbit number where the call will be parked.
4. Complete the call transfer by pressing
Xfer
again. To retrieve a parked
call, dial
*49
followed by the park orbit number.
Do Not Disturb
Do Not Disturb enables you to send calls straight through to voicemail.
1. If you have a key marked
DND
, press this to turn Do Not Disturb On and
off.
2. If you don’t have a
DND
key then dial
*22
to turn Do Not Disturb On and
*23
to turn it off.
Voicemail
When you have one or more unheard voice messages waiting, your phone
will display a flashing light in the upper right corner.
•
To access voicemail: Press
*333
or press the Messages or Voicemail key if
you have one.
•
To listen to your voice messages: Press 1
•
To listen to your other messages: Press 11
•
To save a message: Press 2
•
To delete a message: Press 3
•
To change your mailbox settings: Press 4
•
To go back to previous menu: Press *
•
To finish: Press #
You may also access your voicemail visually using
CommPortal
Call Forwarding
Your phone system supports different types of Call Forwarding:
Immediate, Busy, and No Answer.
To enable and disable call forwarding, go to the Call Manager tab in
CommPortal
.
To enable call forwarding using the phone, dial the access code for the
type of call forwarding you want to enable followed by the number you
wish to forward calls to.
To disable call fowarding, dial the deactivation code for that type of
call forwarding.
Park Call
*48
Retrieve Parked Call
*49
Do Not Disturb Activation
*22
Do Not Disturb Deactivation
*23
Go Straight to Callee’s Voicemail
*89+Extension
Group Call Pickup
*11
Voicemail
*333
CommPortal
gives you a powerful and easy to use Web interface to
your phone settings.
Logging In:
1. Go to https://portal.
newroadstelecom.com
2. Enter your phone number
3. Enter your password
Dashboard Page
The dashboard displays
new voice messages, recent
received and missed calls,
contacts, and settings you
have applied to your phone.
Messages & Calls
•
The
Messages
tab displays new and saved voice messages. Play, delete,
or market as heard/unheard.
•
Missed Calls, Dialed Calls,
and
Received Calls
show you all your recent
called activity.
Call Manager
•
The Summary tab of
Call Manager
provides a description of what will
happen to your incoming calls.
•
The other tabs allow you to change the settings of your call coverage,
including Call Forwarding, Do Not Disturb, and FindMe/FollowMe.
Change Password
1. Go to
Settings
page
2. Enter your new password in
Password
box
3. Re-enter your new password in the
Confirm Password
box
4. Click
Change Password
Configure Your Phone Keys
1. Select the
Settings
page in CommPortal.
2. Select the
Phones
tab.
3. Click on the
Configure Your Phone
link.