PDF User Manual

KEYS

KEY DESCRIPTION

Goodbye key 

– Ends an active call or sends 

an incoming call directly to voicemail.

Options key

 – Accesses options to customize 

your phone.

Hold key

 – Places an active call on hold. To 

retrieve a held call, press the call appearance 

Redial key

 – Redials up to 100 previously 

dialed numbers. Pressing the Redial key twice 

simultaneously redials the last dialed number.

Volume control key

 – Adjusts the volume for 

the handset, headset, ringer, and handsfree 

speaker.

Line/Call Appearance key – C

onnects you to 

a line or call. The Aastra 6737i IP phone sup-

ports up to 4 line keys.

Handsfree key – 

Activates handsfree for 

making and receiving calls without lifting the 

handset. When the audio mode option is set, 

this key is used to switch between a headset 

and the handsfree speakerphone.

Mute key

 – Mutes the microphone so that 

your caller cannot hear you (the light indica-

 

Navigation keys

 – Press UP or DOWN to view status of text 

messages on the LCD display and scroll through menu selec-

tions. Press the LEFT and RIGHT 

call appearances. 

FOR YOUR REFERENCE

Your phone number
Your extension
Code to dial an external number
Access your phone settings online
Conferencing phone number
Conferencing moderator code
Conferencing participant code
Conferencing moderator web access
Remote access to call fwd number
Remote access to call forwarding PIN
Your administrator
You administrator’s phone number

BASIC PHONE FEATURES

Make a Call

1. Lift the Handset, press a Line Appearance key or 

     Handsfree key.

2. Dial the number from the keypad.

Answering a Call

 -For handsfree operation, press the Handsfree 

key or line/call appearance button for the incoming call.

Redial

 - Press the Redial key to call a recently dialed number.

Ending Calls

 - To end a call replace the handset, or press either 

the Goodbye or Hang-up key.

Aastra 6737i

Goodbye

Options

Line 1

Speaker/

Headset

Mute

Hold

Redial

6 Top Keys: 

static softkeys 

(up to 10 programmable 

functions)

6 Bottom Keys: 

state-based 

softkeys (up to 20 program-

mable functions)

If there are more than 5 keys 

be “More.” Press to view the 

other pages of keys.

-

tions. By default, keys 1 through 3 are assigned as Services, 

Directory, and Callers List, respectively:

1 Services

 – Accesses enhanced features and services such as 

XML applications and voicemail.

2 Dir 

– Accesses the Directory List which displays up to 200 

names and phone numbers (stored in alphabetical order).

3 Callers

 – Accesses the Callers List which lists the last 200 calls 

received. 

The following softkeys display when you pick up the handset:

Dial

 – After entering a phone number from the keypad, press 

the Dial softkey to immediately dial the number.

Conf 

– Begins a 3 way conference with the active call.

Xfer

 – Transfers the active call to another number.

The following softkeys display when an incoming call arrives:

Answer

 – Answers an incoming call.

Ignore

 – Sends an incoming call directly to voicemail.

PROGRAMMABLE SOFTKEYS 

12 softkeys on the 6737i IP Phone

1 
2
3

Aastra 6737i

Quick Reference Guide

 

CommPortal gives you a powerful and easy to use Web inter-

face to your phone settings.

Logging In:

1. Go to https://myphone.ptldme.fpviper.com

2. Enter your phone number

3. Enter your password

Dashboard Page

The dashboard displays 

new voice messages, recent 

received and missed calls, 

contacts, and settings you have 

applied to your phone.

Messages & Calls

• The Messages tab displays 

new and saved voice messages. Play, delete, or market as 

heard/unheard.

• Missed Calls, Dialed Calls, and Received Calls show you all 

your recent called activity.

Call Manager

• The Summary tab of Call Manager provides a description of 

what will happen to your incoming calls.

• The other tabs allow you to change the settings of your call 

coverage, including Call Forwarding, Do Not Disturb, and 

FindMe/ FollowMe.

Change Password

1. Go to Settings page

2. Enter your new password in Password box

4. Click Change Password

1. Select the Settings page in CommPortal.

2. Select the Phones tab.

Call Hold

1. To put a call on hold, press the Hold Key.

2. To retrieve the call, press the Hold Key again or press the 

Resume Key.

Call Waiting

2. Toggle between the calls by placing the current call on hold 

and retrieving the other call.
3

 Way Conferencing

1. When in a regular call, press the Conference key.

2. Dial the person you want to join you call.

3. Once this person has answered press the Conference key 

again to set up the three way call.

Voicemail

When you have one or more unheard voice messages wait-

corner.

• To access voicemail: Press *99 or press the Messages or 

Voicemail key if you have one.

• To listen to your voice messages: Press 1

• To listen to your other messages: Press 11

• To save a message: Press 2

• To delete a message: Press 3

• To change your mailbox settings: Press 4

• To go back to previous menu: Press *

You may also access your voicemail visually using 

CommPortal

Call Forwarding

Your phone system supports dierent types of Call Forwarding: 

Immediate, Busy, and No Answer. 
To enable and disable call forwarding, go to the Call Manager 

tab in 

CommPortal

.

To enable call forwarding using the phone, dial the access code 

for the type of call forwarding you want to enable followed by 

the number you wish to forward calls to.
To disable call fowarding, dial the deactivation code for that 

type of call forwarding.

ADVANCED CALL HANDLING

COMMPORTAL

Aastra 6737i

Call Transfer

Call Transfer – Directly to Voicemail

1. Press Xfer key – this places the current call on hold.

1. Press Xfer key – this places the current call on hold.

2. Dial the assigned Voicemail trigger digit plus the extension 

number of the person you want to transfer the call to.

3. Press the Xfer key again.

2. Dial the number of the person you want to transfer the 

call to.

3. To 

Blind Transfer

 without notification, simply press the 

Xfer key again.

4. For Warm transfer to announce the call to the dialed

party, stay on the line until the called party answers, 

state who is calling and then hit the Xfer key again.

COMMON ACCESS CODES

Voicemail

*99

Call Forward Activation

*72

Cancel Call Forward 

*73

Caller ID Block (per call)

*67

Call Return

*69

Cancel Call Return

*89