Full Text Searchable PDF User Manual

TM
Aastra 6725ip
Microsoft® Lync™ 2010 Phone
Work Smart User Guide
41-001368-00 Rev 01 – 05.2011
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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41-001368-00 Rev 01 – 05.2011
Content
Aastra Model 6725ip Work Smart User Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Aastra 6725ip Essentials
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Make a call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
View contact card
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Receive a call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Use call controls
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
View call logs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Check voice mail
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Manage multiple calls
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Escalate a call to a conference call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Transfer a call
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Join a meeting from the calendar
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Access phone settings and help
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

41-001368-00 Rev 01 – 05.2011
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Aastra Model 6725ip Work Smart User Guide
Aastra 6725ip Essentials
Welcome to the new world of the Aastra 6725ip Phone with Lync 2010 communications software. With Lync, you have
voice communication capabilities not available with your traditional desk phone. For example, with Lync, you can view call
logs, join meetings, and make Voice over Internet Protocol (VoIP) calls. In short, you can do everything that you can do
today with your regular phone and more.
Lync for the Aastra 6725ip phone is designed to be used by information workers.
In this guide, you will learn how to use the Aastra 6725ip to:
•
Make a Call
•
View Contact Card
•
Receive a Call
•
Use Call Controls
•
View Call Logs
•
Check Voice Mail
•
Manage Multiple Calls
•
Escalate a Call to a Conference Call
•
Transfer a Call
•
Join a Meeting from the Calendar
•
Phone Settings and Help
Make a call
In addition to the standard way of making a phone call (by picking up the handset and dialing), you can make calls as fol-
lows:
Notes:
•
If the phone is locked, unlock it by selecting the
Lock
icon, and then selecting
Unlock
.
•
Press and hold the 0 key to dial a + when making international calls.
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41-001368-00 Rev 01 – 05.2011
Call from the Contacts screen on your phone
Call by searching for a contact using the keypad
IP Phone UI
1.
From your phone's Home screen, select the
Contacts
icon, and then select the contact group the user is in.
2.
From the Contacts screen, use the up and down arrow buttons on the phone to select the contact, and then
select
Call
.
IP Phone UI
1.
Press the numbers on the phone keypad that correspond to the contact name or the phone extension. For exam-
ple, to find "Tony Smith" press 8669*76484, where "*" is the space between the first and last name.
2.
When you find the contact you want to call, select
Call
.
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Aastra Model 6725ip Work Smart User Guide
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Call from Lync 2010 on your computer
Web UI
1.
Open Lync 2010. In the Lync main window, click
Group
, and then click the group that the contact is in.
2.
Click the
Call
button next to the contact that you want to call.
Important:
The USB cable connecting the phone to your computer must be plugged in.
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View contact card
A contact card provides details about a contact's availability and presence. Depending on the access level that a contact
grants you, you can see the contact's phone numbers, schedule information, the phone number of the most recent call,
and a personal note if the contact has written one.
To view a contact card
IP Phone UI
1.
From your phone's
Home
screen, select the
Contacts
icon.
2.
From the
Contact Groups
screen, select the group your contact is in, and then select a contact name.
3.
When you finish viewing the contact card, select
Close
.
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Aastra Model 6725ip Work Smart User Guide
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Receive a call
In addition to answering a call, you can also redirect the call to your voice mail. From the Incoming call screen, do one of
the following:
Use call controls
Use the buttons on the phone to enable and disable the speakerphone or headset, adjust the loudspeaker or headset vol-
ume, or mute the microphone or speaker.
To use call controll
IP Phone UI
•
To answer a call, either select
Answer
, or pick up the handset.
•
To send the caller directly to your voice mail, select
To Voice Mail.
Notes:
•
You can receive audio through the handset, loudspeaker, or headset only when you have a USB cable connecting
your phone to your computer.
•
If you adjust the loudspeaker volume during an audio session, the volume setting is retained for all subsequent calls.
IP Phone UI
•
To hang-up an active call on the loudspeaker, press the
Speakerphone
key.
•
To hang-up an active call on the headset, press the
Headset
key.
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Aastra Model 6725ip Work Smart User Guide
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41-001368-00 Rev 01 – 05.2011
Mute everyone except yourself
View call logs
The Call Logs screen displays a history of incoming, outgoing, and missed calls on your phone.
To view the call logs
IP Phone UI
•
When you are in a conference call, from the
In
Call
screen, select
Menu
, and then select
Mute
Audience
.
IP Phone UI
1.
From your phone's
Home
screen, select the
Call Logs
icon.
2.
From the
All
Calls
screen, select
Menu
to sort the calls.
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Aastra Model 6725ip Work Smart User Guide
41-001368-00 Rev 01 – 05.2011
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Check voice mail
If your organization has enabled voice mail, you can access your voice mail to check messages or to change your voice-
mail greeting.
To check your voice mail
Manage multiple calls
When you are in a call, you will see several call controls that you can use to manage multiple calls.
Place a call on hold
IP Phone UI
•
Select the
Voice Mail
icon from your phone's
Home
screen. If you have unheard voice-mail messages, the
Voice Mail icon displays a number indicating the number of voice-mail messages, and a red light comes on
at the upper right corner of your phone.
The Voice Mail screen displays the phone number, message date, and time of the call. For contacts listed in
your personal contacts or corporate directory, the name and contact card of the sender also displays.
Note:
You can also press and hold the 1 key on the phone to access your voice mail.
IP Phone UI
•
From the In Call screen, select Hold
.
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Answer a second call
Switch between calls
IP Phone UI
•
When you are in a active call, from the
Incoming call
screen, select
Answer
. Your active call is placed on hold
and your second call is answered.
IP Phone UI
1.
Press the
Home
button on the phone, and then select
Active Call
.
2.
From the
In
Call
screen, use the up and down arrow buttons to select the call that you want to activate, and then
select
Resume
.
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Aastra Model 6725ip Work Smart User Guide
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Make a new call, and put the active call on hold
End a call
IP Phone UI
1.
From the
In
Call
screen, select
Menu
, and then select
New Call
. Your active call is put on hold.
2.
Enter a phone number or select a contact, and then select
Call.
IP Phone UI
•
From the
In
Call
screen, select
End
.
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Escalate a call to a conference call
You can start a conference call during a phone call and add more participants.
Transfer a call
You can transfer calls directly to someone else, to a Parking Lot, or to your mobile phone.
Transfer a call to someone else
IP Phone UI
1.
From the
In
Call
screen, select
Menu
, and then select
Add Others
.
2.
To add a participant, enter a phone number or select a contact, and then select
Add
. To add more participants
repeat these steps.
IP Phone UI
1.
From the
In
Call
screen, select
Menu
, and then select
Transfer Directly To.
2.
Enter a phone number or select a contact, and then select
Call
.
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Aastra Model 6725ip Work Smart User Guide
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Consult someone before transferring a call
Transfer a call to a parking lot
IP Phone UI
1.
From the
In Call
screen, select
Menu
, and then select
Consult then Transfer To
.
2.
Enter a number or select a contact, and, when the contact accepts, select
Complete Transfer
.
Note:
If your system is set up for it, you can park a call. This places the call on hold so that another party can retrieve it.
IP Phone UI
1.
From the
In Call
screen, select
Menu
, and then select
Transfer to Parking Lot
. The call will be placed on hold.
A notification appears, displaying a number to call in order to retrieve the call.
2.
Contact the team that you want to answer the call, and give them the number from the notification.
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Aastra Model 6725ip Work Smart User Guide
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Transfer a call to a mobile phone
Join a meeting from the calendar
Your calendar displays Microsoft® Outlook® appointments for the current day. You can join a meeting by using your
phone.
Join a meeting
IP Phone UI
•
From the
In
Call
screen, select
Menu
, and then select
Transfer to Mobile Phone
.
Note:
You can join only Lync online meetings that have been created using the
Online Meeting Add-In
for Lync 2010.
IP Phone UI
1.
From your phone's
Home
screen, select the
Calendar
icon.
2.
From the
Today's Calendar
screen, choose the meeting that you want to join, and select
Join
.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Aastra Model 6725ip Work Smart User Guide
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Access phone settings and help
You can access Help and configure the following settings on your phone:
•
Volume
•
Brightness
•
Logging
•
Desk Phone Location
•
Make Test Call
•
Ring Tones
•
Phone-Unlock PIN
•
Time Zone
•
Date Format
•
Time Format
•
Language
•
High Contrast
•
Text Telephony (TTY)
•
Malicious Call Trace
Access the Settings menu
Note:
Some of the settings are configurable by the support team and may not be available on your phone.
IP Phone UI
1.
From your phone's
Home
screen, select
Menu
, and then select
Settings
.
2.
From the
Settings
screen, select the setting you want to change.
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Access the general Help for the phone
Access context-sensitive Help for a specific screen
IP Phone UI
•
From your phone's
Home
screen, select
Menu
, and then select
Help
.
IP Phone UI
•
From the screen that you are in, select
Menu
and then select
Help
.
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299