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WeGo Relay User Manual

Made by: WeGo
Type: User Manual
Category: Fitness Electronics
Pages: 19
Size: 0.4 MB

 

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track your 

activities

 and 

sleep

for a better, healthier you!

activity

 

&

 sleep tracker

JoinWeGo.com

USER MANUAL

RELAY

 


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JoinWeGo.com

WeGo™ RELAY User Manual

CONTENTS

Welcome to WeGo

™ 

1

What’s in the Box 

2

The New Join WeGo App 

3

How Does My RELAY Work? 

4

Charging My RELAY 

5

Syncing My RELAY 

6

Wearing My RELAY 

7

Auto Sleep 

8

Caller ID & Text Notifications 

9

Setting My Silent Alarm 

10

Care & Maintenance 

11

Regulatory & Safety Notices 

12

Warranty 14

The WeGo

 Activity Trackers 

16

 


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1

WeGo™ RELAY User Manual

WELCOME TO WEGO

AFFORDABLE

EASY TO USE,

 and integrated with a 

USER-FRIENDLY 

smartphone app which is 

powered by MapMyFitness, WeGo™ allows users to seamlessly track their fitness progress and goals. WeGo’s  
line includes products for all individuals– regardless of their fitness level or activity type.

BE INSPIRED

the fitness motivator that makes 

it easy to become more active

TAKE ACTION

track daily activities and sleep  

for a better, healthier you 

SEE RESULTS

monitor progress and 

reach your personal goals

 


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2

WeGo™ RELAY User Manual

WHAT’S IN THE BOX

RELAY TRACKER

USB CHARGING CABLE

QUICK START GUIDE

This device complies with Part 15 of the FCC Rules. Operation is 

subject to the following two conditions: (1) this device may not cause 

harmful interference, and (2) this device must accept any interference 

received, including interference that may cause undesired operation.

1. "Changes or modifications not expressly approved by the party 

responsible for compliance could void the user’s authority to operate 

the product."

2. "NOTE: This product has been tested and found to comply with the 

limits for a Class B digital device, pursuant to Part 15 of the FCC 

Rules. These limits are designed to provide reasonable protection 

against harmful interference in a residential installation. This product 

generates uses and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause 

harmful interference to radio communications. However, there is no 

guarantee that interference will not occur in a particular installation. 

If the product does cause harmful interference to radio or television 

reception, which can be determined by turning the equipment off and 

on, the user is encouraged to try to correct the interference by one or 

more of the following measures:

•  Reorient or relocate the receiving antenna.

•  Increase the separation between the product and receiver.

•  Connect the product into an outlet on a circuit different from that 

to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help."

Made in China.  WeGo is a trademark of EB Sport Group, Hazleton, PA 18202.  Distributed 

in the United Kingdom by EB Brands (UK), Worcester WR4 9FA.  MapMyFitness is a 

trademark of MapMyFitness, Inc.  iPhone and iPad are trademarks of Apple Inc., registered 

in the U.S. and other countries.  Android and Google Play are trademarks of Google Inc.  All 

Rights Reserved. ©2015  Designed and engineered by EB Labs

WO3198IS01SPORA

QUICK START GUIDE

JoinWeGo.com

GETTING STARTED

1. Wake your device from sleep mode by pressing and holding the main button for a couple of 

seconds until the screen comes on. 

2. Prior to first use make sure that your tracker is fully charged by connecting the included USB 

charging cable. 

3. Download the “Join WeGo

TM

 App” onto your smartphone or tablet and create a profile, or login 

using an existing MapMyFitness account. Remember to pair your new device to the app.  

4. Congratulations! You can now start tracking your activities and sleep for a better, healthier, you!

5. Visit www.JoinWeGo.com to learn about all of the features for your device.

Have questions? Visit

 

www.JoinWeGo.com/support

.

Main

Button

Replaceable

Strap

USB Charger

 Join WeGo™ App

WeGo

 RELAY

OUTSIDE

INSIDE

activity & sleep tracker

activity & sleep tracker

RELAY

WeGo

 RELAY

 


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3

WeGo™ RELAY User Manual

MORE DETAILED DATA AND  
INTUITIVE SYNCING

• 

Ease of Use: Improved overall syncing process. 

• 

At-A-Glance: Easy to see/understand your 24 hour 
summary for STEPS, SLEEP, CALORIES, etc.

• 

Data Rich: Time stamps to help you understand 
more granular data; down to every 15/30 min  
period of time. 

NEW AND IMPROVED DASHBOARD

• 

Comprehensive Information is now displayed in  
both percentages/numbers and colors in order to 
make them easily visible and readable. 

• 

At-A-Glance: All your daily information is located  
on one screen. No scrolling needed. 

• 

Design: Complete redesign of app to improve  
user experience. 

THE NEW JOIN WEGO APP

INTEGRATION WITH MAPMYFITNESS  
AND MORE.

•  Access to several apps partnered with MapMyFitness
•  Any 3rd Party App, that is connected to MapMyFitness, 

is already connected to your WeGo (just use your 
username to register).
 

 


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4

WeGo™ RELAY User Manual

HOW DOES MY RELAY WORK?

VIEWING THE DATA

Pressing the main operation button will illuminate the display. As you continue to press the button, it will scroll 
through the various metrics. Those metrics include:

HOW THE DATA IS CAPTURED

The RELAY displays activities from midnight to midnight. Each evening at 12:00am it resets to zero in order to 
begin capturing those activities/sleep for a new day.

steps taken 
during a 24  
hour period

distance traveled  

during a 24  
hour period

hours/minutes 

moved during a 

24 hour period

calories burned 

during a 24  
hour period

time of day

percentage of 
completion to 

your set goal

initiate sleep 

quality/time 

tracking

Time

Steps

Calories

Distance

Active Time

Goal %

Sleep

start auto 

sync to app

Sync

 


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5

WeGo™ RELAY User Manual

CHARGING MY RELAY

1. Inside the packaging for your RELAY, you should find 

a quick start guide, USB charging cable, and your 
new activity tracker.

2. Located on the opposite side of the RELAY’s screen 

are 3 holes that need to be connected with the 
correct side of the charger.

3. Align the arrow on the charger and the arrow on the 

back of the RELAY so that they are facing each other, 
and click into place

4. The opposite end, which is USB, needs to be 

plugged into a laptop, desktop or any USB hub.

5. Once fully plugged in your devices screen should 

show that it is charging – once the battery icon is 
filled your charging is complete.

 


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6

WeGo™ RELAY User Manual

A sync should be performed before you start using your new device! Once synced to the Join WeGo app, your 
device will automatically update to the correct time/date, and take into account all of your personal stats in order 
to correctly identify metrics such as calorie burn. Please follow these instructions to sync your device:

1. Make sure that Bluetooth is enabled on your phone.
2. Open the Join WeGo app to the main dashboard 

screen (if you are not on the dashboard please locate 
the tab on the bottom of the app and select).

3. Click on the sync icon on the top right of your 

dashboard and follow the directions.
•  Press the sync button on the app
•  You will be asked to pair the RELAY to your 

phone and the sync process should start!

•  The first time you sync it may take up to 30 

seconds to find the device.

AUTO-SYNC FEATURE

After your first successful sync, the WeGo app gives  
you the ability to auto sync directly to the dashboard.

•  Whenever the app is opened up and on the 

dashboard screen the RELAY will automatically 
sync and pull your most up-to-date data –  
No button needed.

•  Directly underneath the WeGo logo the Sync 

progress will start to run.

SYNCING MY RELAY

 


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7

WeGo™ RELAY User Manual

1. Place the RELAY on wrist, main operation button 

facing away from you.

2. Take the end with the clasps and place it through  

the hole.

3. Pull to tighten and squeeze both clasps into the 

wristband between your thumb and forefinger until  
you hear a click.

WEARING MY RELAY

 


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8

WeGo™ RELAY User Manual

HOW TO WEAR DURING SLEEP

In order to gain insight into valuable sleep metrics  
like quality of sleep on your app, you 

must keep your 

RELAY on your wrist while sleeping.  

HOW TO TURN ON SLEEP MODE:

The RELAY will track your sleep automatically. When 
you wear your RELAY to bed it will automatically 
recognize when you go to sleep and wake up so that you 
don’t have to manually turn it on or off.

AUTO SLEEP

HOW IS THE RELAY ABLE TO  TRACK  
MY SLEEP?

Auto sleep gives the RELAY the ability to track your 
sleep based on movement. When you haven’t moved  
for an extended period of time, the RELAY will use 
specific measurements of data to indicate sleep and 
your movement during sleep (light and deep) without 
having to initiate.  

Remember to sync your device to the app once you wake up to review 
your data.

 


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9

WeGo™ RELAY User Manual

TURNING CALLER ID AND TEXT 
NOTIFICATIONS ON/OFF:

1. Locate and click on the settings tab within the  

WeGo app

2. Press the toggle switch on or off depending on  

your preference.

3. Press save and then press the dashboard icon.
4. Sync your device to update your settings change.

MANAGING CALLER ID AND TEXT 
MESSAGES

1. When receiving a call or text message your RELAY 

will vibrate to notify you.

2. If you receive a call a phone icon will appear with  

the incoming number or name(if the contact is in 
your address book). 

3. If you receive a text message a message icon will 

appear with the incoming number or name (if the 
contact is in your address book) along with the  
actual text.

4. To dismiss the notification from appearing on  

your wrist simply press the operation button on  
the RELAY. 

CALLER ID & TEXT NOTIFICATIONS

 


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10

WeGo™ RELAY User Manual

To set the customized silent alarm using the RELAY:

1. Locate and click on the settings icon on tab of  

your WeGo App

2. Enable the alarm by clicking the toggle
3. Setting the time you would like the alarm set at.
4. Click save on the top right. 
5. Go back to your dashboard screen and resync  

your device. 

6. An Alarm icon should appear on your RELAY  

once synced to show that the alarm has been set

SETTING MY SILENT ALARM

 


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11

WeGo™ RELAY User Manual

CARE & MAINTENANCE

•  NEVER attempt to disassemble or service your unit.
•  DO NOT expose the unit to extreme heat, shocks, 

magnetic fields, electrical noise, strong vibration  
or long-term exposure to direct sunlight.

•  DO NOT drop or step on the watch.
•  STORE the unit in a dry place when you are not  

using it.

CLEANING

With constant wear, your RELAY straps may get  
dirty. Carefully rinse in water and wipe dry with towel 
(without running water over the screen).

Do not use any type of soap or cleaners. 

WATER RESISTANCE

Rain, Sweat, and Splash Proof

Please remove from your wrist prior to taking a shower or swimming.

FACTORY RESET

•  Locate and click the “

SETTINGS

” tab on the 

bottom of the Join WeGo app

•  Press “

RESET

” underneath Device Settings.  

(Only available on select WeGo devices.)

WARNING: This will erase all data currently stored on your device,  
not your profile.

CUSTOMER SUPPORT

If you experience any problems with this product or 
have questions, please first contact our Customer 
Service Team at 800-338-6337.

 


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12

WeGo™ RELAY User Manual

REGULATORY & SAFETY NOTICES

This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference,  
and (2) this device must accept any interference 
received, including interference that may cause 
undesired operation.

1.

 Changes or modifications not expressly approved  

by the party responsible for compliance could void  
the user’s authority to operate the product.

2.

 NOTE: This product has been tested and found 

to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection against 
harmful interference in a residential installation.  
This product generates uses and can radiate radio 
frequency energy and, if not installed and used in 

accordance with the instructions, may cause harmful 
interference to radio communications. However, there 
is no guarantee that interference will not occur in a 
particular installation. If the product does cause  
harmful interference to radio or television reception, 
which can be determined by turning the equipment 
off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna.
•  Increase the separation between the product  

and receiver.

•  Connect the product into an outlet on a  

circuit different from that to which the receiver  
is connected.

•  Consult the dealer or an experienced radio/TV 

technician for help.

 


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13

WeGo™ RELAY User Manual

REGULATORY & SAFETY NOTICES

CAUTION

This is not a medical device. Should not be used to 
diagnose or treat any medical condition. Consult your 
doctor for prevention, diagnosis and treatment. See  
the user guide for further guidance.

This is not a toy. Keep away from children.

BATTERY

Lithium Ion Polymer 3.7 V 50 mAh

Do Not Open. Do Not Dispose product into Fire.

May Short Circuit, Explode or Leak.

Do Not Swallow. Keep Battery Out of Reach of Children.

The WEEE symbol on the product or on its packaging 
indicates that the product must not be disposed of  
with normal household waste. Instead such marked 
waste equipment must be disposed of by arranging to 
return to a designated collection point for the recycling 
of waste electrical and electronic equipment. By 
separating and recycling this waste equipment at the 
time of disposal will help to conserve natural resources 
and ensure that the equipment is recycled in a manner 
that protects human health and the environment. 

Keep this manual and packaging for future reference 
since it contains important information

FCC ID: 2ABZ6-9440

IC ID: 11996A-9440

 


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14

WeGo™ RELAY User Manual

WARRANTY

GUARANTEE CERTIFICATE – FOR PURCHASES MADE IN THE U.S.

If at any time within one (1) year from the purchase date of this product, it fails to perform properly because  
of defects in material or manufacturing, return it prepaid to: 

EB SPORT GROUP, 585 OAK RIDGE ROAD, HAZLETON, PA 18202

Complete this Guarantee Certificate and enclose it (or a copy of it) with the product. Please contact Customer 
Service at 866-694-4575 or CustomerService@JoinWeGo.com for a return authorization number, prior to  
sending in your product.

(PLEASE PRINT CLEARLY)

Name: 

       Phone:

Address:

Store Purchased From:

Date 

of 

Purchase: 

      Purchase 

Price:

State: 

       Zip:

Problem With Product:

 


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15

WeGo™ RELAY User Manual

WARRANTY

REPLACEMENT

This product has been carefully designed, manufactured and packaged. If any parts are missing or damaged, 
please contact us at the address above and we will replace the unit at no charge. (Guarantee does not cover 
crystal or battery.)

FOR PURCHASES MADE IN THE UK

Should you experience problems with this item, please return it to the point of purchase. This will not affect 
your statutory rights. Alternatively return it to the address shown below for a repair/replacement.

EB Brands UK, Berkeley Business Park, Wainwright Road, Worcester WR4 9FA

www.JoinWeGo.com
Distributed in the UK by EB Brands UK, Worcester WR4 9FA

 


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16

WeGo™ RELAY User Manual

THE WEGO

 ACTIVITY TRACKERS

ELITE+

•  Sleep Quality
•  Goal Setting
•  User Replaceable Battery 
•  Sync Wireslessly

HYBRID+

•  Sleep Quality
•  Goal Setting
•  Sync Wireslessly
•  Water Resistant
•  Replaceable Straps
•  Silent Alarm Vibration

RELAY

•  Caller ID/Text Notification
•  Auto Sleep
•  Sleep Quality
•  Sync Wireslessly
•  Water Resistant
•  Replaceable Straps
•  Silent Alarm Vibration

WeGo™ is the 

fitness motivator

 that makes it easy  

to track daily activities. These 

easy to use

 activity 

trackers can help support a 

happy

,

 healthy lifestyle

.

 


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JoinWeGo.com

WeGo™ RELAY User Manual

Made in China. WeGo

 is a trademark of EB Sport Group, Hazleton, PA 18202. Distributed in the United Kingdom by EB Brands (UK), Worcester WR4 9FA.

MapMyFitness is a trademark of MapMyFitness, Inc. All Rights Reserved. ©2015. Designed and engineered by EB Labs.