Teldat M12AB Instruction Manual - User Manual

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INTRODUCTION

Thank you very much for purchasing the new intelligent (DSP) Digital Answering Machine with

Caller ID phone of our company. Backed up by the most advanced high quality IC and standard

transmitting and receiving circuit, it assures the authenticity and low noise. It is really the best

choice for you in its useful functions and novel design. In order to use the advanced functions

freely, please read the following specifications before using.

SAFETY INSTRUCTION

When using your telephone with answering system equipment, the following basic safety

precautions should always be followed to reduce the risk of fire, electric shock and injury to

persons:

1. Read and understand all instructions

2. Follow all warnings and instructions.

3. Unplug the product from the wall outlet before cleaning. Do not uses liquid cleaners or

aerosol cleaner. Use damp clothes for cleaning.

4. Do not place this product on an unstable cart, stand or table. The product may fall, causing

serious damage to the product.

5. This product should only operate on the type of power source indicated on the marking label.

If you are not sure of the type of power supply to your home, consult your dealer or local

power company (only a modular telephone jack is required on power source).

6. Do not allow anything to rest on the power cord. Do not place this product where persons

walking on it will abuse the cord.

7. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric

shock.

8. Never push objects of any kind into this product through cabinet slots as they may touch

dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

Never spill liquid of any kind on the product.

9. Avoid using this unit during an electrical storm, move or disconnect the unit, there may be a

remote risk of electronic shock from lightning and thunder.

FEATURES

FSK/DTMF compatible with auto-detection

15-digit and 15-character LCD display

Menu interface and voice prompt in German, French and English for selection

Maximum 99 incoming and 50 outgoing call memories

120 groups phonebook with number and name

High and low recording voice quality for selection, corresponding to 21 minutes and 42

minutes of voice storage time

Recorded messages up to 59 groups

Three default outgoing message (OGM)

The length of Memo and ICM records can be selected

3-digit user’s access password for remote control

Remote control to play and record OGM

Remote control to play and delete Memo, ICM, 2-WAY records

Ringing times setting for Auto-Answer

Redial function

Mute function

Hold on music

32-digit pre-dial and backspace function

LCD contrast 5 levels for selection

Ringing volume HI/LO adjustment

Speaker and message playback volume 4-level adjustment

Answer ON/OFF selection, indicator and announcement

New voice message LED indicator

LCD backlight function

DC power supply available

GETTING STARTED

1. Put the phone in a dry and safe place.

2. Link the telephone handset and the unit using the coiled line, and link the phone set to local

network using the modular jack line.

3. Plug the DC adapter into a standard 220V wall outlet. Insert the small plug on end of the DC

adapter into the DC9V/300mA connection jack on the top of the base unit. When you finished the

operation, the answering system begins to self-test and the RECORD LED light-up, a long beep

tone and the announcement of “Answering machine is On, announcement one (or two)” indicate

its self-testing is passed and the answering system is set to on.

4. Apply for the Caller ID service from your local telecom, then it can display caller number

when call comes.

LOCATION DESCRIPTION

CID FUNCTIONS OPERATION

MENU SETTING

In on-hook or off-hook state, press SET key to enter the setting menu, LCD will display

OPTIONS MENU

▲▼

. Press UP or DOWN key to choose the setting item and press ENTER

key to enter this setting. Press UP or DOWN key to adjust the entire item chosen. After finished,

press ENTER key to confirm and return to superior menu.

Under setting mode, pressing FLASH key can give up the current setting and return to superior

menu. Pressing

key can quit setting mode directly.

Language setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key once,

LCD will display SET LANGUAGE. Press ENTER key, LCD displays DEUTSCH, use UP or

DOWN key to select you desired language among German, French , and English; press ENTER

to confirm.

Local area code setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key twice,

LCD will display LOCAL AREA CODE. Press ENTER key to enter, LCD displays AREA CODE

with ----- (or the previous code) and the first digit flashes, input your local area code using UP or

DOWN and press ENTER to confirm. Follow same way to set the rest four digits.

NOTE: If the first digits of incoming number are same as the local area code, it will filter the first

digits and only display the later digits when receives, reviews and calls back the incoming

number.

Time/Date setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key three

times, LCD will display SET TIME/DATE. Press ENTER key, LCD displays YEAR/DATE/TIME

and the last two digits of year value flashes, using UP or DOWN to select year, press ENTER to

confirm and move to the month. Follow same way to adjust month, day, hour and minute. Press

ENTER to confirm.

Flash time setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key four

times, LCD will display SET FLASH TIME. Press ENTER key, LCD displays FLASH 100MS,

using UP or DOWN to select flash time for 100ms, 300ms, 600ms or 1000ms, press ENTER to

confirm.

LCD contrast setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key five

times, LCD will display LCD CONTRAST. Press ENTER key, LCD displays CONTRAST 3, using

UP or DOWN to select the best view effect, press ENTER to confirm. Total 5 levels for

adjustment.

Message length setting

In on-hook or off-hook state press SET key to enter the setting menu, then press UP key six

times, LCD will display MESSAGE LENGTH. Press ENTER key, LCD displays MESSAGE

LENGTH 1, using UP or DOWN to select the message length at 1 - 2 minutes, press ENTER to

confirm.

Ring times to Auto-Answer setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key seven

times, LCD will display RINGS TO ANSWER. Press ENTER key, LCD displays TOLL SAVE,

using UP or DOWN to select the ring times among 2

～

9 and TOLL SAVE, press ENTER to

confirm.

NOTE: When a call is coming, the machine will answer the call automatically after ringing (2

～

times depending on above setting. Or if you select TOLL SAVE, then the ring times to

Auto-Answer is 2 when there are new messages, and the ring times is 4 when there are no new

messages.

Remote access code setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key eight

times, LCD will display REMOTE ACCESS. Press ENTER key, LCD displays REMOTE

ACCESS 321 and the 3 flashes, use UP or DOWN to edit the first access code and press

ENTER to confirm. Edit the rest access code by same way.

Incoming call number announcement setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key nine

times, LCD will display VOICE CALL. Press ENTER key, 0 flashes, use UP or DOWN to select

the announcement times from 0~3 and press ENTER to confirm.

NOTE: If select 0, which means announcement function is Off, the answering machine will not

announce the caller’s number when a call comes.

If select 1~3, the answering machine will announce the caller’s number for 1~3 times.

Set recording voice of ICM muted or not

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key ten

times, LCD will display SCREEN ON. Press ENTER key, and then use UP or DOWN to select

SCREEN ON or OFF and press ENTER to confirm.

NOTE: The function is used for whether we (Host of the answering machine) can hear the

recording voice when the caller is leaving an ICM message to the phone.

When select OFF, caller’s voice will be muted, then we can’t hear the ICM voice which is being

left by the caller, only the message will be stored in the memory to check.

But when select ON, the answering machine will not mute caller’s voice, then we can hear the

ICM voice which is being left by the caller, so that we can decide whether answer the call at once

by recognizing his or her voice.

Voice quality setting

In on-hook or off-hook state, press SET key to enter the setting menu, then press UP key eleven

times, LCD will display TAM HD: ON. Press ENTER key, ON flashes, use UP or DOWN to select

ON or OFF and press ENTER to confirm.

NOTE: ON means high voice quality and the total voice storage time is only 21 minutes; OFF

means low voice quality and the total voice storage time can up to 42 minutes.

Exit the menu setting

After finishing above any setting item and LCD returns to setting options displaying, use UP or

DOWN key to select till EXIT OPTIONS displayed on the LCD, press ENTER key to exit the

menu setting.

BASIC USAGE

When a FSK call is coming, it will update the date and time. And the relevant prompt will be given

the number. E.g., if it is a new call it will display NEW, and UNAVAILABLE for out of area number.

For DTMF it will keep the current time setting.

When missed call, the NEW LED will flash.

When incoming memory is full, the last incoming number is always replacing the oldest number.

NOTE: For the phone to display incoming number and other information, you must have an

active Caller ID subscription with your local telephone exchange company.

Receiving a call

From handset

When a call comes, pick up the handset and talk to the other end. After finished, return the

handset to the base.

From Speakerphone

Press

key and talk to the caller. For the other party to hear your voice clearly, speak into the

speaker from a distance of 32cm or less. After finished, press

key again.

NOTE: Generally telecom transmits the incoming message between the first ring and the second

ring. So please answer the phone after the second ring.

Making a call

From handset

Pick up the handset, when hearing the dialing tone, dial the desired number. After finished, return

the handset to the base.

From Speakerphone

Press

key, when hearing the dialing tone, dial the desired number. After finished, press

key again.

Pre-dialing function

In on-hook state, pre-dial the desired number (maximum 32 digits), and then press

key or

pick up the handset, the number is dialed out after 2 seconds.

Redial

Press

key or pick up the handset, then press REDIAL/P key, the last dialed number is dialed

out again.

INCOMING MEMORIES OPERATION

Reviewing

In on-hook or off-hook state, press UP or DOWN key to review the incoming number information.

Deleting

In on-hook or off-hook state, review the desired number, press DEL key once, LCD displays

DELETE CALL?, press DEL key again to delete it.

Or press DEL key for 3 seconds, LCD displays DEL ALL CALLS?, press DEL key again to

delete all of the incoming numbers.

Calling back

In on-hook or off-hook state, review the desired number, press ENTER key, the number will be

dialed out directly.

OUTGOING MEMORIES OPERATION

Reviewing

In on-hook state, press OUT key to enter outgoing number reviewing mode, and then press UP

or DOWN key to review one by one.

Calling back

In on-hook or off-hook state, review the desired number, press ENTER key, the number will be

dialed out.

Deleting

In on-hook or off-hook state, review the desired number, press DEL key once, LCD displays

DELETE CALL?, press DEL key again to delete it.

Or press DEL key for 3 seconds, LCD displays DELETE ALL?, press DEL key again to delete all

of the outgoing numbers.

PHONE BOOK OPERATION

In on-hook or off-hook state, press BOOK key, LCD displays "SEARCH ADD" and "SEARCH"

flashes. Press UP or DOWN key to select desired item, then press BOOK key to enter.

Add items into phonebook

Press UP or DOWN key to select "ADD" and press BOOK key to enter. A cursor flashes on LCD,

input the number using number keys directly and press BOOK key to confirm. Then input name

using number keys directly. For example, input “C” letter, just continuously press 2 key three

times. Press BOOK key to confirm the name. When input the phone number and name, pressing

UP or DOWN key can move the cursor.

Or review an incoming or outgoing number, press BOOK key. A cursor flashes at the first digit,

press BOOK key to confirm the number. Input or modify the name if have and press BOOK key

to confirm. Modifying name and number refers to “Modify an item”.

Search items from phonebook

Press UP or DOWN key to select "SEARCH" and press BOOK key to enter. LCD displays the

phonebook alphabetically. Press UP or DOWN key to review one by one, or input the first letter of

the name, LCD will display the relevant name and number, then press UP or DOWN key to

review next.

Modify an item

Search a desired number as per “Search items from phonebook”, press BOOK key. The

cursor flashes at the first digit of the number, press DEL key to cancel the number and then input

new one, press BOOK key to confirm. Then the cursor flashes at the first letter of name, press

UP or DOWN to move the cursor and input the new letter one by one, or press DEL key to cancel

and then input the new name again, press BOOK key to confirm.

Make a call from phonebook

Search a desired number as per “Search items from phonebook”, and then press ENTER key,

the number is dialed out.

NOTE1: The alphabet on the key button arrangement as follow:

2ABC 3DEF

4GHI

5JKL

6MNO

7PQRS 8TUV 9WXYZ

You can go by above arrangement to input the name for phonebook by English.

NOTE2: When a call is incoming and the number is same as one item of phonebook, the unit will

display the name in phonebook whether the incoming number has name or not.

RINGING VOLUME ADJUSTMENT

Slide the switch RING to HI or LO to select the high or low ringing volume.

HOLD ON MUSIC

When talking over handset, press HOLD key to enter the hold mode and the hold

music is sent out. In hold mode,

1. Press HOLD key to release hold mode and continue to talk over handset, or

2. Hang up handset, it enters hands-free hold mode.

When talking at hands-free mode, press HOLD key to enter the hold mode and the

hold music is sent out

In hold mode,

1. Pick up handset to talk over handset, or

2. Press

or HOLD key to quit hold mode and talk at hands-free mode.

MUTE FUNCTION

When making a phone call, if you need a temporal talk with someone else and you don’t want the

phone receiver hear your speaking, press MUTE key to mute your voice sending.

Press MUTE key again to return to conversation mode.

LCD BACKLIGHT FUNCTION

The backlight is turned on when receiving an incoming call, dialing, pressing any key, at hold

mode, or recording & playing, etc. It will fade off if the telephone is left idle for 10 seconds.

NOTE: If DC adaptor isn’t connected, there will be no LCD backlight function.

PAUSE FUNCTION

When dialing, press REDIAL/P key to insert about 3.6s pause time between the numbers.

FLASH FUNCTION

When you dial a number and the line is busy, press FLASH key and then press REDIAL/P key to

dial it out again.

HANDSFREE VOLUME ADJUSTMENT

In handsfree conversation mode, press V+ and V- keys to adjust handsfree speaker volume.

There are 4 levels adjustable.

DIGITAL ANSWERING SYSTEM OPERATION

KEY OPERATION DESCRIPTION

ON/OFF/STOP (ANS ON/OFF SWITCH)

In on-hook state press ON/OFF/STOP key for 3 seconds to change the machine for auto-answer

switch ON or OFF.

When you want your system to auto-answer calls, you can turn the answer switch to on, you can

hear the announcement “Answering machine is on” and the RECORD LED will light or flash

indicating having ICM or/and memos recorded. Otherwise, you can turn the answer switch to off,

you can hear the announcement “Answering machine is off” and the RECORD LED will light

off.

ON/OFF/STOP (STOP FUNCTION)

Press ON/OFF/STOP to stop message recording or playback.

Press ON/OFF/STOP to stop remote control operation.

Press ON/OFF/STOP to change the Answering mode to “ANSWER A1” or “ANSWER A2”

OGM

Press and hold OGM key for 2 seconds to start recording the answer-record OGM

Press once OGM key to play recorded OGM or the default OGM.

Press OGM key to

repeat to play the current message during playback.

MEMO/SKIP

Press MEMO/SKIP key to skip message and play next one during message playback.

Press and hold MEMO/SKIP key for 2 seconds to start Memo recording in on-hook state.

Press and hold MEMO/SKIP for 2 seconds to start Two-way recording during the call

conversation.

DEL

Press DEL twice to erase individual messages during message playback.

In on-hook state press and hold DEL to erase all saved messages. LCD displays “DELETE

ALL?”, press DEL key to confirm. If there are new messages no being played, the operation is

not available.

PLAY/PAUSE

Press PLAY/PAUSE once to play new message(s) or all message(s) if any.

When playing, press PLAY/PAUSE to pause playing, press PLAY/PAUSE again to continue.

OPERATION PROCEDURE

Memory Initialization

After DC adapter of power on, the machine will run memory check and initial setup, the machine

will generate a long beep and ready for user setup.

Selecting OGM announcement mode

In on-hook state press ON/OFF/STOP key once to change the Answering mode to “ANSWER

A1” or “ANSWER A2”.

When auto-answer switch was set at ON and after the machine auto-answered an incoming call,

there will be two situations:

1. If select “ANSWER A1”, the answering machine will announce the default OGM1 “Please

leave your message after the beep” or the recorded OGM by the owner at this mode, and allow

the caller to leave an ICM and then enter remote control mode.

2. If select “ANSWER A2”, the answering machine will announce the OGM2 “Please call later” or

the recorded OGM by the owner at this mode to the caller, and then it will enter remote control

mode. The caller can not leave an ICM in this mode.

OGM Record & Playback

Auto-answer OGM is a conventional message to tell the caller some information of the owner.

There are two groups OGM can be recorded, one for “ANSWER A1” mode and another for

“ANSWER A2” mode.

Record OGM for “ANSWER A1” mode as follows:

In on-hook state press ON/OFF/STOP key to select “ANSWER A1”, press OGM key for about 2

seconds and release; record OGM after hearing a long beep. Be sure to speak clearly into the

microphone from 6-8 inches (15-20cm) away. You have one minute to record your message.

Recording will stop automatically after 60 seconds, or press ON/OFF/STOP key to stop

recording. Then the machine will play the OGM for your review immediately.

Press

ON/OFF/STOP key will stop playback.

In on-hook state press OGM key, your recorded OGM will be played back. Press V+ and V- keys

to adjust the volume. Press ON/OFF/STOP key will stop playback.

Record OGM for “ANSWER A2” mode: In on-hook state press ON/OFF/STOP key to select

“ANSWER A2”, other steps follow above operations.

OGM3

Announce-only OGM (OGM3) is an answer-only message; user cannot change OGM3. It is

pre-stored in the DSP. When memory is full or the total numbers of saved messages exceed 59,

OGM3 will be announced to remind the caller that memory is full. After OGM3 is announced,

caller can not do record operation and only can perform the remote operation.

NOTE: OGM3: “Memory full, please call again later, thank you.”

ICM (Incoming Message) Recording

When a call is received under auto-answer being ON and “ANSWER A1” mode, the machine will

allow the caller to record an ICM.

Record ICM as follows:

The telephone answers the call and then plays OGM to the caller.

Start to record a message to the machine after a long beep sound.

The ICM recording stops if any of the following events occurs, i.e., 8 seconds of silence or

continuous same frequency signal or 5 seconds busy tone are detected or record time up to the

set length (1 or 2 minutes), or parallel phone is picked up, or ON/OFF/STOP key is pressed. If

pick-up signal of parallel phone is detected, the ongoing message record will be saved as a new

message. If ON/OFF/STOP key is pressed, the ongoing message record will not be saved.

A long beep tone will be transmitted to indicate that ICM recording is finished.

If ICM has been recorded, RECORD LED will flash to indicate the presence of new message.

NOTE: If memory full occurs during ICM recording, pre-recorded OGM3 “Memory full, please call

again later, thank you.” will be announced before the machine releases line.

Memo (family message) recording

Memo is a message left for family or others via the answering machine. The person who is

retrieving messages locally or remotely will hear it.

Record Memo as follows:

Press and hold the MEMO/SKIP key for about 2 seconds and release the key, after a long beep

Memo recording will start.

Stop recording by pressing ON/OFF/STOP key once, or stop automatically after up to the set

length (1 or 2 minutes).

If Memo has been recorded, RECORD LED will flash to indicate the presence of new message.

Two-way Conversation Recording

When you are at the conversation sate, press and hold the MEMO/SKIP key for about 2 seconds

and release the key, after a long beep two-way recording will start. Continue your conversation

and your conversation is being recorded.

Recording will stop if ON/OFF/STOP key is pressed, or if silence, busy tone or continuous tone is

detected.

The RECORD LED will flash to indicate the presence of newly recorded conversation.

NOTE: There is no time limitation for two-way recording except memory is full. Two-way

conversations are treated exactly like incoming messages and can be played back along with

other incoming messages retrieved locally or remotely.

Playing new ICM records, Memos and two-way records

When you return home, the RECORD LED is flashing if have ICM, Memo or/and two-way

records.

Play new messages as follows:

Press PLAY/PAUSE key,

the new messages will be sequentially played. Press V+ and V- keys to

adjust the volume

The RECORD LED will stop flashing but will be turned on after all new messages have been

played to indicate the absence of new messages.

NOTE: In on-hook sate when reviewed an incoming number with message, LCD will display

MSG icon to indicate. Press PLAY/PAUSE key to play the relevant message.

Playing all ICM records, Memos and two-way records

When there are no new messages or all new messages are played, play all messages as

follows:

Press the PLAY/PAUSE key once; the messages will be sequentially played in the order first in

and first out. When playing, press PLAY/PAUSE key to pause, press it again to continue. Press

V+ and V- keys to adjust the volume.

a) Skip message

Press MEMO/SKIP key to skip message play, and play the next message.

b) Repeat message

Press OGM key to

skip message play, and repeat to play the current message.

c) Erase single message

Press DEL key twice to erase the current played message.

d) Stop message play

Press ON/OFF/STOP key to stop the message play.

Answer-Only Mode

When the total numbers of saved messages exceed 59 or the memory is full during recording,

the answering machine will be changed to answer-only mode automatically.

Remote Operation

a) To access remote control

You can operate your system remotely from any touch phone to:

1) Turn the system auto-answer on or off.

2) Playback and delete the incoming message (ICM), memo message and 2-way

conversation record.

3) Record a new outgoing message (OGM) and play back, etc.

b) Accessing remote control to your answering system using the remote security code.

When you calls the answering machine from a remote touch phone to retrieve message or

use other remote control features. You must first enter the security code, made up of 3 digits.

The factory presets the security code at 321.

Access remote mode as follow:

1. Call the machine from remote touch phone, now there are two situations:

1) If the Auto-answer switch was set at ON, after the machine rings 2~9 times, it will go

to hansfree mode automatically and then play OGM, you can press

key to skip the

OGM if you want.

2) If the Auto-answer switch was set at OFF, after the machine rings 10 times, it will go

to hansfree mode automatically.

2. After a long beep tone, input your security code.

3. The machine will announce the operation options for your pre-listening. Press the

relevant keys for the desired function from the table below within 5 seconds.

Pressing ON/OFF/STOP key can stop the remote operation.

NOTE: Remote control - key function and description

Key(s)

Function

Voice prompt

Press 1 to repeat message

Play ICM, Memo and 2-WAY

messages

Press 2 to play messages

Press 3 to skip message

OGM playback

Press 4 to play announcement

OGM recording

Press 5 to record announcement (Note: To

end recording, please press 6 key)

Stop (Record/Play)

Press 6 to stop

Delete current message

Press 7 to erase message

Answering off

Press 8 to set Answer off

Answering on; Announcement 1

Press 9 to set Answer on (press 9 again to

choose announcement 2)

)

Delete all old messages

Press 0 to erase all messages (Note: Please

press 0 twice to erase )

Skip OGM play

Exit the remote control

In the remote control mode, when the ICM, OGM or 2-WAY records is playing, if you use the

touch phone key to operate the machine but not active, you may press the key for 4 or 6 seconds

then wait the machine active

SIMPLIFIED TROUBLESHOOTING

Trouble

Reasons

Possible solution

Low

message

playback

1. Volume is low

2. Recording is too low

1. Press V+ key to increase the

volume

2. Record message again close to

microphone

Unit doesn’t answer

call

1. Not set the Auto-answer on

2.Modular

line

cord

connected incorrectly.

3. Telephone line problem.

4. System memory is full.

5. No power.

1. Set the Auto-answer on

2. Re-check that modular line cord is

firmly and properly connected.

3. Call local telecom for service.

4. Delete unimportant messages.

5. Check the DC adapter.

Machine takes more

rings to Auto-answer

Extension phone on your phone

line weaken the signal to

machine.

Reduce the quantity of extension

phone on your phone line.

No remote control

operation.

Incorrect remote code enter

Enter the correct security code.

The machine cuts off

the

incoming

message

The incoming message is too

long.

Maximum

recording

time

for

incoming message (ICM) is 1 or 2

minutes

No sound

Improper

cable

connection

between the microphones and

the cord wire

Make sure the cable is properly

connected or replace it

Noise

1)The

connected

cable

becomes loosen or fallen

2) The cable connection box is

effected by rust or by moisture.

1) Replace the cable line;

2) Replace the impacted cable

connection box with a new one.

The bell rings for

once only and dialing

is available.

1) Check whether the cable connection box is effected by moisture;

2) Check whether the extension phones are broken

3) Make sure the master machine is proper.

Low contrast of the

LCD

Check the setting of the

contrast level

Adjust the contrast at a proper level.

Malfunction

Insufficient power supply.

Disconnect DC adapter and external

line, then reconnect them after 10

minutes.

No Caller ID

1) No caller ID service or didn’t

apply for it.

2) Caller number is a private

one

1) apply for the Caller ID service

2) Normal

Ask a Question ?