Full Text Searchable PDF User Manual

Invita
™
WiFi Thermostat
Quick Setup Guide
For Use With
Conventional systems:
• Up to 2-stage heating, 2-stage cooling, fan and 2
accessories
Heat pump & dual fuel systems:
• Up to 4-stage heating, 2-stage cooling, fan, reversing valve
and 1 accessory
Accessory options:
• Humidifier, dehumidifier, HRV/ERV ventilator
Scan to open
Invita webpage
Wall Plate
Invita
WiFi Thermostat
HVAC
Interface Module
• Invita WiFi Thermostat
564 or 564B
• HVAC Interface Module
• 4 drywall anchors
• 4 wood screws
• 2 self tapping screws
• Wall plate trim
Package Contents
Need more information?
• User Brochure includes detailed information
on using the thermostat and app
• Operation Manual 564_D is available from:
tekmarcontrols.com/Invita

2 of 12
Important Safety Information .............................................2
Installation .........................................................................3
Equipment Connections ....................................................4
Wiring the HVAC Interface Module ....................................5
Startup ...............................................................................7
Thermostat Settings ..........................................................8
Menu Map ........................................................................ 10
Technical Data ................................................................. 11
Warranty .......................................................................... 12
Table of Contents
Important Safety Information
This symbol identifies hazards which, if not
avoided, could result in death or serious injury.
This symbol identifies hazards which, if not
avoided, could result in minor or moderate injury.
This symbol identifies practices, actions, or
failure to act which could result in property
damage or damage to the equipment.
This is a safety-alert symbol. The safety alert
symbol is shown alone or used with a signal
word (DANGER, WARNING, or CAUTION),
a pictorial and/or a safety message to
identify hazards.
When you see this symbol alone or with a
signal word on your equipment or in this
Manual, be alert to the potential for death
or serious personal injury.
This pictorial alerts you to electricity, elec-
trocution, and shock hazards.
It is the installer’s responsibility to ensure that this ther-
mostat is safely installed according to all applicable codes
and standards. tekmar is not responsible for damages
resulting from improper installation and/or maintenance.
• Improper installation and operation of this
thermostat could result in damage to the equipment
and possibly even personal injury or death.
• This thermostat is not intended for use as a primary
limit control. Other controls that are intended and
certified as safety limits must be placed into the
control circuit.
Do not attempt to service the thermostat. There are no
user serviceable parts inside the thermostat. Attempting
to do so voids warranty.
This Quick Setup Guide is intended for use by HVAC professionals. For in-depth operation and troubleshooting details,
download the operation manual 564_D from the Invita WiFi Thermostat 564 product page on tekmarcontrols.com. For
assistance, contact your local tekmar representative: www.tekmarcontrols.com/company/contact-representative.html.
Or call tekmar customer service at
1-800-438-3903
.
Thermostat Location
Consider the following:
• Interior wall. Keep dry. Avoid potential leakage
onto the control.
• No draft, direct sun, or other cause for inaccurate
temperature readings.
• Away from equipment, appliances, or other
sources of electrical interference.
• Approximately 5 feet (1.5 m) off the finished floor.
• The maximum length of wire is 500 feet (150 m).
Read Manual and all product
labels BEFORE using the
equipment. Do not use unless
you know the safe and proper
operation of this equipment. Keep this Manual
available for easy access by all users. Replacement
Manuals are available at tekmarControls.com

3 of 12
Please be aware local codes may require this thermostat
to be installed or connected by an electrician.
Installation
Secure the Invita thermostat back plate to a 2 x 4" elec-
trical box with machine screws or to drywall using wood
screws with wall anchors.
If the wall has damage extending beyond the width of the
Invita WiFi Thermostat, place the wall plate trim behind
the back plate before securing.
2. Mount Invita base to wall
1. Remove the old thermostat
If more than 2 wires are present, identify the R & C wires
for use when connecting the Invita WiFi Thermostat. Ad-
ditional wires should be secured in a way that prevents
them from touching the circuit board or terminals on the
Invita after the R & C wires are connected.
Remove the back plate from the thermostat.
Connect the 2 wires from the old thermostat to the terminals
on the back of the Invita WiFi Thermostat. This connection
is not polarity sensitive.
Align the 2 notches at the top of the base plate with the
holes on the top of the thermostat then rotate on the hinge
point down to close.
3. Wiring the Invita WiFi Thermostat
4. Attach the thermostat to back plate
Ensure power to connecting equipment is
off. To prevent the risk of personal injury and/
or death, make sure power is not applied to
the thermostat or HVAC Interface Module
until they are fully installed and ready for
configuration. All work must be done with power to the
circuit being worked on turned off.

4 of 12
Locate the HVAC Interface Module so that it can connect
to the other end of the existing wire from the thermostat.
After removing the cover, secure the HVAC Interface
Module to the wall, the HVAC equipment chassis or
HVAC plenum using the holes at the top and bottom of
the module. Wiring to the module enters from opening on
5. Mounting the HVAC Interface Module
Push the HVAC Interface Module Cover towards the base.
Top and bottom clips hold the cover in place.
6. Replace the Cover
Equipment Connections
This illustration shows various equipment connected to
the HVAC Interface Module. Other equipment may be
included in your application.
W
Air Conditioner
or
Heat Pump
HVAC
Interface
Module
Hot
Water
Tank
Watts
FloodSafe
®
Water
Detector Shutoff
HRV/ERV
Ventilator
Optional
Outdoor
Sensor
Invita WiFi
Thermostat
Furnace
Humidifier
Electric Coil
Conventional systems:
• Up to 2-stage heating, 2-stage cooling, fan and 2
accessories
Heat pump & dual fuel systems:
• Up to 4-stage heating, 2-stage cooling, fan, reversing
valve and 1 accessory
Accessory options:
• Humidifier, dehumidifier, HRV/ERV ventilator
the sides or the back. Refer to the diagrams on pages 5
to 7 for wiring details.

5 of 12
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
C
R
W1
Y1
G
Y2
O/B
70
Air
Handling
Unit
Jumpers:
J1 = On
J2 = On
J3 = On
Essential Settings:
Heating Type = Heat Pump
Equipment = 2 Heat Pump/1 Aux
Radiant Floor Heating = No
The thermostat operates high cost electric resistance
heat when the heat pump is unable to meet the building
heating load.
Up to 2-Stage Heat Pump with Auxiliary Heat
Wiring the HVAC Interface Module
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
C
R
W1
W2
Y2
Y1
G
70
Furnace
Air
Conditioner
Jumpers:
J1 = On
J2 = On
J3 = On
Essential Settings:
Heating Type = Conventional
Equipment = 2 Heat/2 Cool
Radiant Floor Heating = No
Up to 2-Stage Furnace and 2-Stage Air Conditioner
The HVAC Interface Module includes three relay power jumper con-
nectors. These are used to provide power between terminals when
necessary.
• Set Jumper J1 to On to connect power R to the Rc terminal.
• Set Jumper J2 to On to connect power R to the Rh2 wiring terminal.
• Set Jumper J3 to On connects power R to the Rh1 wiring terminal.
• Set the jumper to off to disconnect the power from Rh1, Rh2, or
Rc respectively.
Designed and assembled in Canada
tekmarControls.com
Power: 21-30 V (ac/dc), 5 VA, Class 2
Relay: 30V (ac/dc), 2A, Class 2 Circuts
Meets Class B: ICES-003, FCC Part 15B
Jumpers:
Set J1 to on to power Rc
Set J2 to on to power Rh2
Set J3 to on to power Rh1
HVAC Interface Module 564
POWER
ERROR
W1
W2
Y1
Y2
G
ACC1
ACC2/O/B
AWAY
WATER LEAK
DETECTED
ACC1
ACC1
ACC2
O/B
ACC2
O/B
R
C
Rh1
W1
Rh2
W2
Rc
Y1
Y2
G
AWAY
SEN
COM
S1
S2
SEN
COM
S3
RH
3V3
WATER
LEAK
DETECTOR
TO
T-STAT
J3
R
J2
R
J1
R
ON
J1J2J3
OFF
Designed and assembled in Canada
tekmarControls.com
Power: 21-30 V (ac/dc), 5 VA, Class 2
Relay: 30V (ac/dc), 2A, Class 2 Circuts
Meets Class B: ICES-003, FCC Part 15B
Jumpers:
Set J1 to on to power Rc
Set J2 to on to power Rh2
Set J3 to on to power Rh1
HVAC Interface Module 564
POWER
ERROR
W1
W2
Y1
Y2
G
ACC1
ACC2/O/B
AWAY
WATER LEAK
DETECTED
ACC1
ACC1
ACC2
O/B
ACC2
O/B
R
C
Rh1
W1
Rh2
W2
Rc
Y1
Y2
G
AWAY
SEN
COM
S1
S2
SEN
COM
S3
RH
3V3
WATER
LEAK
DETECTOR
TO
T-STAT
J3
R
J2
R
J1
R
ON
J1J2J3
OFF
Ensure power to connecting equipment is off. To prevent
the risk of personal injury and/or death, make sure power
is not applied to the thermostat or HVAC Interface Module
until they are fully installed and ready for configuration. All
work must be done with power to the circuit being worked on turned off.

6 of 12
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
W1
C
W2
R
Y1
G
Y2
O/B
70
Air
Handling
Unit
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
C
R
W1
W2
Y2
Y1
G
Dehum
70
Air
Handling
Unit
Jumpers:
J1 = On
J2 = On
J3 = On
Essential Settings:
Heating Type = Heat Pump
Equipment = 2 Heat Pump/2 Aux
Radiant Floor Heating = No
External Jumper Wires:
R to Acc1
R to O/B
Essential Settings:
Accessory Relay 1 or 2 = Dehumidifier
Dehumidifier Type = DX Coil
The thermostat operates the cooling system and runs the
system fan at low speed to dehumidify the air.
The thermostat operates the heat pump when the outdoor
air temperature is above the balance point setting and
switches to the furnace when below.
Up to 2-Stage Heat Pump with 2-Stage Dual Fuel
Dehumidification using a DX Coil
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
HUM
HUM
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
Humidifier
The thermostat operates a humidifier to increase relative humidity.
Essential Settings:
Accessory Relay 1 or 2 = Humidifier
Humidifier
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
G
R
HRV / ERV
Ventilator
The Heat Recovery Ventilator (HRV) or Energy Recovery Ventilator
Ventilator (ERV) operates to improve indoor air quality and recovers
heat from exhaust air.
Essential Settings:
Accessory Relay 1 = Ventilation
HRV/ERV Ventilator

7 of 12
The Watts FloodSafe Water Detector Shutoff
LFWDS prevents catastrophic water damage in
the event of a water heater leak.
The thermostat provides an email notification
in the event that the FloodSafe Water Detector
Shutoff LFWDS detects a water and shuts off
the supply line to the water heater.
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
NO
COM
-12VDC
+12VDC
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
W
Watts FloodSafe
Water Detector
Shutoff
Watts FloodSafe
®
Water Detector Shutoff
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
tekmar Outdoor
Sensor 070
• Installing an outdoor sensor provides more accurate
outdoor temperature readings compared to using the
weather information from the internet.
• Outdoor temperature is displayed on home screen.
• Used to enable heat pump dual fuel switchover, warm
weather shut down, and cold weather shut down.
Outdoor Sensor
HVAC Interface Module
564
Rh1
C
R
W1
Acc1
Acc1
Rh2
W2
Rc
Y1
G
Y2
To
T-Stat
AWAY
S1
S3
S2
Water
Detect
RH
3V3
SEN
COM
Acc2
O/B
Acc2
O/B
+V
Co
m
%R
h
Sen
When the location of the thermostat is not ideal for accurate
temperature and humidity measurement, an optional room
sensor can be installed in a better location. The 086 mounts
flush to a wall, blending in with the room decor.
• Remotely measure the temperature and relative humidity
• The Invita WiFi Thermostat provides the option to disable
the internal temperature and relative humidity sensor,
and use the external sensor instead.
tekmar Humidity &
Temperature Sensor 086
Room Sensor
Restore power to the connected equipment. Once energized,
the Invita WiFi Thermostat will display the home screen.
Startup
To prevent the risk of personal injury and/or death, make
sure power is not applied to the thermostat or HVAC
Interface Module until they are fully installed and ready
for configuration. All work must be done with power to
the circuit being worked on turned off.

8 of 12
Use the touch screen display to configure the Invita WiFi
Thermostat settings. Some display items such as the time
and temperature offer adjustment access from the home
screen. Other settings are accessed through the Settings
button on the lower left of the home screen.
Select the appropriate settings in the setup menu to match
your equipment configuration. Some items are grayed out
until a related setting is changed.
Thermostat Settings
Invita WiFi Thermostat Display
Step-by-step instructions for connecting to WiFi, down-
loading the app and adjusting other common settings
are included in the User Brochure.
For detailed information on thermostat operation, refer
to the operation manual available from the Invita WiFi
Thermostat 564 product page: tekmarcontrols.com/Invita.
Symbols
The info button provides a
description of the setting
Ok setting change
Cancel setting change
Touch or to
adjust temperatures
Swipe to view:
Weather
Outdoor temperature
Floor temperature
Heat To setting
Cool To setting
Relative Humidity
Current time
Touch to edit schedule
Weather display
Current floor or air
temperature
Outdoor, secondary or
setpoint temperature
Touch to adjust relative
humidity settings
Touch to change mode of
operation between
Heat,
Cool, Auto, Off
Settings Menu
Touch to adjust fan
settings
Operational status
The fan is on
The humidifier is on
The dehumidifier is on

9 of 12
• Press the button to enter the settings menu
Setup menu
Relay menu
The Relay menu determines how the thermostat operates the
mechanical equipment.
• Press the button to enter the settings menu
• Press the SETUP button
• Press the RELAYS button
RELAYS 3
Y Min Off Time: 5:00 min
Dual Fuel: Off
Accessory Relay 2: Off
HP Reversing Valve: O
Fan Relay: G only
Accessory Relay 1: Off
13
14
15
16
17
18
RELAYS 4
Fan with HRV/ERV: Off
Humidifier Type: Steam
Window Quality: 2-pane average
Dehumidifier Type: DX Coil
Heat-Cool Time Interlock: 10 min
Window Protection: Off
19
20
21
22
23
24
RELAYS 2
Heat 3 Time Delay: 1 min
Heat 4 Differential: 3.0 °F
Cool 2 Differential: 2.0 °F
Cool 2 Time Delay: 1 min
Y Min Run Time: 2:00 min
Heat 4 Time Delay: 1 min
7
8
9
10
11
12
RELAYS
Heating Type: Conventional
Equipment: 1 Heat/1 Cool
Heat 2 Differential: 2.0 °F
Heat 2 Time Delay: 1 min
Heat 3 Differential: 2.5 °F
Radiant Floor Heating: No
1
2
3
4
5
6
1. Select conventional or heat pump systems.
2. Select the number of heating and cooling stages.
3. Select if operating a radiant floor.
4, 6, 8, 10: Select the temperature differentials between
stages.
5, 7, 9, 11: Select the time delays between stages.
12, 13: Select the air conditioner or heat pump compressor
min off and min run times.
14: Select if operating a dual fuel system.
15, 16: Select accessory relay options: Humidifier, Dehumidi-
fier, HRV/ERV
17: Select the heat pump reversing valve position
18, 19: Select the system fan options.
20, 23: Select humidifier and dehumidifier options.
21, 22: Select window frost protection options. This prevents
moisture and frost on windows in the winter.
24: Select the time to switch between heating to cooling and
vice versa
Advanced level settings
Time is automatically set when connected
to the Internet. Time can be manually set.
On/Auto/Follow schedule
Program schedule
Toggle between home and away to save energy
Setup WiFi and register to mobile and web app
Back to home screen
WiFi connection status
Set °F or °C, background and language, and
view energy use
Settings menu
Back to Settings menu
Access levels and software version
Sensor setup and offsets
Equipment selection and accessory relay setup
Set min and max temperatures
Set the humidifier and dehumidifier settings
(requires a humidifier or dehumidifier to be installed)
Set the ventilator run time
(requires an HRV or ERV to be installed)
Setup temperature and humidity high and low
alert notifications
SETUP MENU
TOOLBOX
TEMP
SENSORS
RELAYS
ALERTS
HUMIDITY
VENT
MENU SELECTION
AWAY
SCHEDULE
DISPLAY
TIME
WIFI
SETUP
FAN
WIFI: Connected

10 of 12
Menu Map
HOME
Mode
Heat
Cool
Auto Heat/Cool
Off
Emergency Heat
Heat To
Cool To
Hold
Save to Schedule
Toolbox:
Error:
(Displays info only if error present)
Access Level:
User/Installer
Status:
Operational Status Readout
Software Version:
(Displays version code)
Load Defaults:
Yes/No
Calibrate Touchscreen:
(Use to improve alignment)
Temp:
Heat to Away:
Off/On>Select Temp
Heat to Min Limit:
Off/On>Select Temp
Heat to Max Limit:
Off/On>Select Temp
Cool to Away:
Off/On>Select Temp
Cool to Min Limit:
Off/On>Select Temp
Cool to Max Limit:
Off/On>Select Temp
Floor Minimum Wake:
Off/On
Floor Minimum Leave:
Off/On
Floor Minimum Return:
Off/On
Floor Minimum Sleep:
Off/On
Floor Minimum Away:
Off/On
Floor Maximum:
Select Max temp
Warm Weather Shut Down (WWSD):
Off/On>Select Temp
Cold Weather Cut Out (CWCO):
Off/On>Select Temp
Heat Pump Balance Point:
Off/On>Select Temp
Sensors:
Sensor 1:
Off/Room/Floor
Sensor 2:
Off/Room/Floor/Outdoor
Sensor 3:
Off/Room/Floor/Humidity
Internal Room Sensor:
Off/On
Internal Humidity Sensor:
Off/On
Room Offset:
Off/On>(Select Offset)
Floor Offset:
Off/On>(Select Offset)
Humidity Offset:
Off/On>(Select Offset)
Alerts:
Room Hot Warning:
Off/On>(Select Temperature)
Room Cold Warning:
Off/On>(Select Temperature)
Air Filter:
Off/On>(Select Hours)
UV Lamp Change:
Off/On>(Select Hours)
Low Humidity Warning:
Off/On>(Select %)
High Humidity Warning:
Off/On>(Select %)
Aux Heat Run Time Warning:
Off/On>(Select Hours)
Relays:
Heating Type:
Conventional/Heat Pump
Equipment:
(Changes depending on heating type setting)
Radiant Floor Heating:
Yes/No
Heat 2 Differential:
(Select differential)
Heat 2 Time Delay:
(Select time)
Heat 3 Differential:
(Select differential)
Heat 3 Time Delay:
(Select time)
Heat 4 Differential:
(Select differential)
Heat 4 Time Delay:
(Select time)
Cool 2 Differential:
(Select differential)
Cool 2 Time Delay:
(Select time)
Y Min Run Time:
(Select time)
Y Min Off Time:
(Select time)
Dual Fuel:
Off/On
Accessory Relay 1:
Off/Humidifier/Dehumidifier/Ventilation/HP Loop Valve
Accessory Relay 2:
Off/Humidifier/Dehumidifier
HP Reversing Valve:
O/B
Fan Relay:
G only/With Y/With Y and W1/With Y and W2/With Y, W1 and W2
Fan with HRV/ERV:
Off/On
Humidifier Type:
Evaporative/Steam/Stand Alone
Window Protection:
Off/On
Window Quality:
1/2/3 Pane Poor/Average/Better
Dehumifier Type:
DX Coil/Stand Alone
Heat-Cool Time Interlock:
(Select time)
Humidity:
Humidify To:
%
Dehumidify To:
%
Vent:
Wake:
On/45min/30min/15min/Off
Leave:
On/45min/30min/15min/Off
Return:
On/45min/30min/15min/Off
Sleep:
On/45min/30min/15min/Off
WiFi
Connect Tutorial:
(Setup Wizard)
WiFi:
Off/On
Network SSID:
ZIP/Postal:
Registration code:
Time
Time format:
12 hour/24 hour
Time Source:
Automatic/Manual
Time Zone:
Hawaii
Alaska
Pacific
Mountain
Central
Eastern
Atlantic
Newfoundland
Daylight Savings:
Off/On
Fan
On
Auto
Follow Schedule
Setup Fan Schedule
Schedule
Wake:
Leave:
Return:
Sleep:
Early Start:
Off/On
Schedule:
Off/On
New Schedule:
Mon, Tue, Wed, Thur,
Fri, Sat, Sun
select
times &
temperatures
Display
Temperature units:
°F/°C
Energy Use:
Monthly/Daily
Brightness - Active:
%
Brightness - Inactive:
%
Theme:
Light/Blue/Night/Latte/Espresso
Language:
English/Español/Français
Clean Screen:
Yes/No
Inactive Time Display:
Off/On
Inactive Humidity Display:
Off/On
Inactive Outdoor Display:
Off/On
Away
At Home
Away
00:00
Shortcut to
Humidity Settings
Adjust
Temperature
Shortcut to
Fan Settings
Shortcut to
Time Settings
Shortcut to
Schedule Settings
Setup

11 of 12
Invita
TM
WiFi Thermostat 564
Literature
Submittal, Quick Setup Guide, Operation Manual, User Manual, Job Record
Packaged weight
1.3 lb. (600 g)
Dimensions
Display: 4-1/2" H x 2-3/4" W x 9/16" D (114 x 70 x 14 mm)
HVAC Interface Module: 7-7/16" H x 4-7/16" W x 1-1/4" D (188 x 112 x 31 mm)
Display
3.5" color touchscreen
Enclosure
Display: White or Black PVC plastic, NEMA type 1
HVAC Interface Module: Blue PVC plastic, NEMA type 1
Approvals
Meets Class B: ICES & FCC Part 15
Ambient conditions
Display: Indoor use only, -4 to 122°F (-20 to 50°C), RH ≤90% non-condensing
HVAC Interface Module: -40 to 122°F (-40 to 50°C), RH ≤90% non-condensing,
outdoor use requires mounting in a NEMA 3 enclosure
Environmental
Do not use in presence of ammonia (animal barns).
Power supply
21-30 V (ac), 6 VA, Class 2
Relays
30 V (ac) 2 A, Class 2 Circuits
Humidity sensor
0 to 90% ±4% RH
RH Output
3.3 V (dc) humidity sensor power, 3.0 mA maximum
Temperature sensor
NTC thermistor, 10 kΩ @ 77°F (25°C ±0.2°C) ß=3892
Optional sensors
tekmar type # 070, 072, 073, 076, 077, 079, 084, 086, 087
Communications
WiFi 802.11n, 2.4 GHz, WPA2 encryption
Mobile app
Apple iOS 11 or higher, Android 5 or higher
Languages
English/Français/Español
Warranty
3 Year Limited Warranty
Technical Data

Limited Warranty
The liability of tekmar under this warranty is
limited. The Purchaser, by taking receipt of any tekmar product
(“Product”), acknowledges the terms of the Limited Warranty in
effect at the time of such Product sale and acknowledges that it
has read and understands same.
The tekmar Limited Warranty to the Purchaser on the Products sold
hereunder is a manufacturer’s pass-through warranty which the
Purchaser is authorized to pass through to its customers. Under
the Limited Warranty, each tekmar Product is warranted against
defects in workmanship and materials if the Product is installed
and used in compliance with tekmar’s instructions, ordinary wear
and tear excepted. The pass-through warranty period is for a period
of twenty-four (24) months from the production date if the Product
is not installed during that period, or twelve (12) months from the
documented date of installation if installed within twenty-four (24)
months from the production date.
The liability of tekmar under the Limited Warranty shall be limited to, at
tekmar’s sole discretion: the cost of parts and labor provided by tekmar
to repair defects in materials and / or workmanship of the defective
product; or to the exchange of the defective product for a warranty
replacement product; or to the granting of credit limited to the original
cost of the defective product, and such repair, exchange or credit shall
be the sole remedy available from tekmar, and, without limiting the
foregoing in any way, tekmar is not responsible, in contract, tort or
strict product liability, for any other losses, costs, expenses, inconve-
niences, or damages, whether direct, indirect, special, secondary, inci-
dental or consequential, arising from ownership or use of the product,
or from defects in workmanship or materials, including any liability for
fundamental breach of contract.
The pass-through Limited Warranty applies only to those defective
Products returned to tekmar during the warranty period. This Limited
Warranty does not cover the cost of the parts or labor to remove or
transport the defective Product, or to reinstall the repaired or replace-
ment Product, all such costs and expenses being subject to Purchas-
er’s agreement and warranty with its customers.
Any representations or warranties about the Products made by Pur-
chaser to its customers which are different from or in excess of the
tekmar Limited Warranty are the Purchaser’s sole responsibility and
obligation. Purchaser shall indemnify and hold tekmar harmless from
and against any and all claims, liabilities and damages of any kind or
nature which arise out of or are related to any such representations or
warranties by Purchaser to its customers.
The pass-through Limited Warranty does not apply if the returned Prod-
uct has been damaged by negligence by persons other than tekmar,
accident, fire, Act of God, abuse or misuse; or has been damaged by
modifications, alterations or attachments made subsequent to purchase
which have not been authorized by tekmar; or if the Product was not
installed in compliance with tekmar’s instructions and / or the local
codes and ordinances; or if due to defective installation of the Product;
or if the Product was not used in compliance with tekmar’s instructions.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, WHICH THE GOVERNING LAW ALLOWS PARTIES TO
CONTRACTUALLY EXCLUDE, INCLUDING, WITHOUT LIMITATION,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, DURABILITY OR DESCRIPTION OF THE
PRODUCT, ITS NON-INFRINGEMENT OF ANY RELEVANT PATENTS
OR TRADEMARKS, AND ITS COMPLIANCE WITH OR NON-VIOLA-
TION OF ANY APPLICABLE ENVIRONMENTAL, HEALTH OR SAFETY
LEGISLATION; THE TERM OF ANY OTHER WARRANTY NOT
HEREBY CONTRACTUALLY EXCLUDED IS LIMITED SUCH THAT IT
SHALL NOT EXTEND BEYOND TWENTY-FOUR (24) MONTHS FROM
THE PRODUCTION DATE, TO THE EXTENT THAT SUCH LIMITATION
IS ALLOWED BY THE GOVERNING LAW.
Product Warranty Return Procedure
All Products that are believed
to have defects in workmanship or materials must be returned, together
with a written description of the defect, to the tekmar Representative
assigned to the territory in which such Product is located. If tekmar
receives an inquiry from someone other than a tekmar Representative,
including an inquiry from Purchaser (if not a tekmar Representative) or
Purchaser’s customers, regarding a potential warranty claim, tekmar’s
sole obligation shall be to provide the address and other contact infor-
mation regarding the appropriate Representative.
Warranty
564_Q - 04/18
© 2018 tekmar
Tel: 1-800-438-3903 • Fax: (250) 984-0815
tekmarControls.com
All specifications are subject to change without notice
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