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Lexmark printer Administrator's Manual

Made by: Lexmark
Type: Administrator's Guide
Category: Printer
Pages: 14
Size: 0.38 MB

 

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Card Copy

Administrator's Guide

March 2014

www.lexmark.com

 


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Contents

Overview.....................................................................................................3

Configuring the application..........................................................................4

Configuring the network and e

mail function of the printer.....................................................................4

Configuring output options.......................................................................................................................4

Configuring scanning options....................................................................................................................4

Displaying the confirmation page.............................................................................................................5

Customizing the application icon..............................................................................................................5

Using the application...................................................................................6

Loading cards on the scanner glass...........................................................................................................6

Copying and e

mailing scanned cards.......................................................................................................7

Saving scanned cards to a network folder.................................................................................................7

Troubleshooting...........................................................................................8

A network destination stopped working or is invalid................................................................................8

An application error has occurred.............................................................................................................9

Application does not scan cards properly.................................................................................................9

Application does not send the file...........................................................................................................10

Printer cannot scan multiple cards..........................................................................................................10

Printer cannot scan to the selected destination.....................................................................................10

Appendix....................................................................................................12

Notices.......................................................................................................13

Index..........................................................................................................14

Contents

2

 


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Overview

Use the application to quickly and easily copy insurance, identification, and other wallet

sized cards. With the

application, you can do the following:

Scan and print both sides of a card on a single page.

Send scanned cards as e

mail attachments.

Save scanned cards on a network folder.

Note: 

For printers with hard disks, the application allows you to copy multiple cards at one time.

Overview

3

 


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Configuring the application

Configuring the network and e

mail function of the printer

The application uses the network and e

mail server setup and options of the printer. Before running the application,

complete the network and e

mail server setup. For more information, see the printer 

User’s Guide

.

Configuring output options

1

From the Embedded Web Server, access the configuration page for the application.

2

Adjust the settings.

Print output

—Print the scanned card.

Email output

—Send the scanned card as an e

mail attachment.

Network Share Output

—Save the scanned card to a network folder.

Scan file format

—Specify the output format of the scanned card.

E

mail Settings

Default e

mail address

—Type e

mail addresses, separated by a comma.

Network Share Settings

Destination Server Address

—Type the address of the network folder. Example:

\\server\share

.

Domain (Optional)

—Type the domain to connect to the network folder.

Username

—Type the user name to connect to the network folder.

Password

—Type the password to connect to the network folder.

Authentication Type

—Select the authentication type for the network folder.

Append Timestamp

—Add a time stamp to the file name.

3

Apply the changes.

Configuring scanning options

1

From the Embedded Web Server, access the configuration page for the application.

2

Adjust the settings.

Default tray

—Select the default tray used during printing.

Default number of copies

—Select how many copes to print for each scanned image.

Default contrast setting

—Increase or decrease the level of contrast when a copy of the scanned card is printed.

Select 

Best for Content

 to adjust the contrast automatically.

Default scale setting

—Set the size of the scanned image.

Color Output

—Print images in color.

Resolution setting

—Adjust the quality of the scanned image.

Configuring the application

4

 


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Notes:

When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color, and 400 dpi
for black and white.

When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color, and
300 dpi for black and white.

Multi Card Scan

—Scan multiple cards at one time by default.

Note: 

A printer hard disk is required.

Print Borders

—Print the scanned image with a border.

3

Apply the changes.

Displaying the confirmation page

1

From the Embedded Web Server, access the configuration page for the application.

2

In the Confirmation Page section, select 

Display Confirmation Page

.

3

Apply the changes.

Customizing the application icon

1

From the Embedded Web Server, access the configuration page for the application.

2

Specify the text and image that you want to appear on your home screen.

Note: 

Some applications require changing the settings from the profile page.

3

Apply the changes.

Configuring the application

5

 


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Using the application

Loading cards on the scanner glass

Place the cards facedown on the scanner glass, and then flip them over when prompted.

Notes:

Make sure to leave at least a 10

mm (about 0.5

inch) space between the edge of the scanner glass and the

cards.

When scanning a single card, do not exceed the dimensions of an A5

size paper.

When scanning multiple cards, do not exceed the dimensions of a legal

size paper. You can scan up to three

cards at one time, but make sure to leave at least a 30

mm (about 1

inch) space between the cards.

For printers:

For scanner options:

Using the application

6

 


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For printers:

For scanner options:

Copying and e

mailing scanned cards

1

From the home screen, touch the application icon.

2

Load the cards on the scanner glass, and then select one or more options.

To scan multiple cards, touch 

.

To scan and print cards, touch 

.

To scan and send cards as an e

mail attachment, touch 

.

3

If necessary, adjust the scan settings.

4

Scan the cards.

5

If you are sending scanned cards as an e

mail attachment, then configure the e

mail settings.

6

When the first scan completes, turn the cards over and then scan the other side.

Saving scanned cards to a network folder

1

From the home screen, touch the application icon.

2

Load the cards on the scanner glass, and then select one or more options.

To scan multiple cards, touch 

.

To scan and save cards to a network folder, touch 

.

3

If necessary, adjust the scan settings.

4

Scan the cards.

5

When the first scan completes, turn the cards over and then scan the other side.

Using the application

7

 


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Troubleshooting

A network destination stopped working or is invalid

Try one or more of the following:

M

AKE

 

SURE

 

THAT

 

THE

 

DESTINATION

 

IS

 

SHARED

 

AND

 

HAS

 

A

 

VALID

 

NETWORK

 

ADDRESS

Make sure that the folder or source file is configured properly.

If the destination has been moved, then the network address may have changed. The destination network address
can be accessed from the Embedded Web Server.

M

AKE

 

SURE

 

THAT

 

THE

 

PRINTER

 

IS

 

CONNECTED

 

TO

 

THE

 

NETWORK

For more information, see the 

Networking Guide

.

M

AKE

 

SURE

 

THAT

 

THE

 

USER

 

NAME

 

AND

 

PASSWORD

 

ARE

 

CORRECT

I

F

 

THE

 

SOURCE

 

FILE

 

AND

 

PRINTER

 

RESIDE

 

IN

 

DIFFERENT

 

DOMAINS

THEN

 

MAKE

 

SURE

 

THAT

 

THE

DOMAIN

 

INFORMATION

 

IS

 

SPECIFIED

From the Embedded Web Server, access the configuration page for the application, then edit the destination server
address, and then enter the appropriate domain information. If you do not know the network address of the computer
where your source file resides, then contact your system administrator.

C

HECK

 

THE

 

SYSTEM

 

LOG

1

Open a Web browser, and then type the printer IP address.

Note: 

View the IP address in the TCP/IP section of the Network/Ports menu.

2

Click 

Settings

 or 

Configuration

.

3

Depending on your printer model, do one of the following:

Click 

Apps

 > 

Apps Management

.

Click 

Device Solutions

 > 

Solutions (eSF)

.

Click 

Embedded Solutions

.

4

Click 

System

 > 

Log

.

5

Select and submit the appropriate filters to view the log entries.

Troubleshooting

8

 


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An application error has occurred

Try one or more of the following:

C

HECK

 

THE

 

SYSTEM

 

LOG

1

Open a Web browser, and then type the printer IP address.

Note: 

View the IP address in the TCP/IP section of the Network/Ports menu.

2

Click 

Settings

 or 

Configuration

.

3

Depending on your printer model, do one of the following:

Click 

Apps

 > 

Apps Management

.

Click 

Device Solutions

 > 

Solutions (eSF)

.

Click 

Embedded Solutions

.

4

Click 

System

 > 

Log

.

5

Select and submit the appropriate filters to view the log entries.

A

DJUST

 

THE

 

SCAN

 

SETTINGS

1

From the Embedded Web Server, access the configuration page for the application.

2

From the scanning options, select a lower scan resolution or turn off color scanning.

3

Apply the changes.

C

ONTACT

 

YOUR

 

SOLUTIONS

 

PROVIDER

If you still cannot resolve the problem, then contact your solutions provider.

Application does not scan cards properly

Try one or more of the following:

L

EAVE

 

AT

 

LEAST

 30

MM

 (

ABOUT

 1

INCH

SPACE

 

BETWEEN

 

THE

 

CARDS

 

WHEN

 

PLACING

 

THEM

ON

 

THE

 

SCANNER

 

GLASS

For more information, see 

“Loading cards on the scanner glass” on page 6

.

C

LEAN

 

THE

 

SCANNER

 

GLASS

For more information, see the printer 

User’s Guide

.

Troubleshooting

9

 


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I

NCREASE

 

THE

 

PRINTER

 

SCREEN

 

TIMEOUT

If you are scanning cards to a network, then make sure that the printer screen timeout is set to 300 seconds. The
application scans and saves the cards to the network folder before the printer display returns to the ready state. You
cannot perform any subsequent scan jobs until all the scanned output are saved on the network folder.

Application does not send the file

Try one or more of the following:

M

AKE

 

SURE

 

THAT

 

THE

 

PRINTER

 

E

MAIL

 

SERVER

 

SETTINGS

 

ARE

 

CONFIGURED

 

CORRECTLY

For more information, see the printer 

User's Guide

.

M

AKE

 

SURE

 

THAT

 

THE

 

E

MAIL

 

ADDRESS

 

IS

 

CORRECT

M

AKE

 

SURE

 

THAT

 

THE

 

PRINTER

 

IS

 

CONNECTED

 

TO

 

THE

 

NETWORK

For more information, see the printer 

User’s Guide

.

Printer cannot scan multiple cards

Try one or more of the following:

M

AKE

 

SURE

 

THAT

 

THE

 

PRINTER

 

HAS

 

A

 

HARD

 

DISK

 

INSTALLED

The multiple

card scanning feature is available only in printers with hard disks. To check if your printer comes with

an internal or optional hard disk, see the printer 

User's Guide

.

T

URN

 

ON

 

THE

 

MULTIPLE

CARD

 

SCANNING

 

OPTION

Do one of the following:

From the control panel, touch the application icon, and then touch 

Multi Card

.

From the Embedded Web Server, access the configuration page for the application, and then select 

Multi Card

Scan

.

Printer cannot scan to the selected destination

Try one or more of the following:

M

AKE

 

SURE

 

THAT

 

THE

 

DESTINATION

 

IS

 

VALID

From the Embedded Web Server, access the configuration page for the application, and then confirm the destination
server address.

Troubleshooting

10

 


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I

F

 

THE

 

PRINTER

 

AND

 

DESTINATION

 

RESIDE

 

IN

 

DIFFERENT

 

DOMAINS

THEN

 

MAKE

 

SURE

 

THAT

 

THE

DOMAIN

 

INFORMATION

 

IS

 

SPECIFIED

From the Embedded Web Server, access the configuration page for the application, and then enter the appropriate
Windows domain information.

C

ONFIGURE

 

THE

 

FIREWALL

 

TO

 

ALLOW

 

COMMUNICATION

 

WITH

 

THE

 

SUBNET

 

IN

 

WHICH

 

THE

PRINTER

 

RESIDES

OR

 

SET

 

UP

 

THE

 

DESTINATION

 

IN

 

THE

 

SAME

 

SUBNET

 

AS

 

THE

 

PRINTER

For more information, contact your system administrator.

M

AKE

 

SURE

 

THAT

 

THE

 

NETWORK

 

IS

 

FUNCTIONING

 

AND

 

THAT

 

THE

 

PRINTER

 

CAN

 

COMMUNICATE

WITH

 

THE

 

NETWORK

For more information, see the 

Networking Guide

.

M

AKE

 

SURE

 

THAT

 

USERS

 

HAVE

 

PERMISSION

 

TO

 

SAVE

 

SCANS

 

TO

 

THE

 

DESTINATION

From the Embedded Web Server, access the configuration page for the application, then make sure that the correct
authentication type is selected, and that the correct user credentials are entered.

Troubleshooting

11

 


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Appendix

Accessing the configuration page for the application using the
Embedded Web Server

1

Open a Web browser, and then type the printer IP address.

Note: 

View the IP address in the TCP/IP section of the Network/Ports menu.

2

Click 

Settings

 or 

Configuration

.

3

Depending on your printer model, do one of the following:

Click 

Apps

 > 

Apps Management

.

Click 

Device Solutions

 > 

Solutions (eSF)

.

Click 

Embedded Solutions

.

4

Select the application from the list, and then click 

Configure

.

Exporting or importing a configuration file using the Embedded
Web Server

1

From the Embedded Web Server, access the configuration page for the application.

2

Export or import the configuration file.

Notes:

If a 

JVM Out of Memory

 error occurs, then repeat the export process until the configuration file is saved.

If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click 

Apply

.

Checking the version of the Embedded Solutions Framework

1

From the Embedded Web Server, click 

Reports

 > 

Device Settings

.

2

In the Embedded Solutions section, note the value associated with “Framework =.”

Note: 

To view the complete list of supported printers for each version of the Embedded Solutions Framework, see

the 

Readme

 file.

Appendix

12

 


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Notices

Edition notice

March 2014

The following paragraph does not apply to any country where such provisions are inconsistent with local law:

LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.

For Lexmark technical support, visit 

http://support.lexmark.com

.

For information on supplies and downloads, visit 

www.lexmark.com

.

© 2014 Lexmark International, Inc.

All rights reserved.

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.

All other trademarks are the property of their respective owners.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.

Notices

13

 


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Index

A

accessing the configuration page 

using the Embedded Web

Server  12

application does not scan cards
properly  9
application does not send the
file  10
application error 

troubleshooting  9

application icon 

customizing  5

C

cannot scan multiple cards  10
cards 

loading on scanner glass  6
saving to a network folder  7

configuration page for the
application 

accessing  12

configuring 

e

mail function  4

network settings  4
output options  4
scanning options  4

confirmation page 

displaying  5

copying cards  7
customizing the application icon  5

D

displaying confirmation page  5

E

Embedded Solutions Framework 

checking version number  12

Embedded Web Server 

accessing the configuration

page  12

exporting a configuration file 

using the Embedded Web

Server  12

exporting a configuration file using
the Embedded Web Server  12
e

mail function 

configuring  4

e

mailing scanned cards  7

H

home screen icon 

customizing  5

I

importing a configuration file 

using the Embedded Web

Server  12

importing a configuration file using
the Embedded Web Server  12

L

loading cards on scanner glass  6

N

network destination stopped
working or is invalid  8
network settings 

configuring  4

notices  13

O

output options 

configuring  4

overview  3

P

printer cannot scan to selected
destination  10

S

saving cards to a network folder  7
scanning options 

configuring  4

T

troubleshooting 

a network destination stopped

working or is invalid  8

an application error has

occurred  9

application does not scan cards

properly  9

application does not send the

file  10

cannot scan multiple cards  10
printer cannot scan to selected

destination  10

Index

14