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Lexmark W850 Maintenance Manual

Made by: Lexmark
Type: Maintenance Guide
Category: Printer
Pages: 15
Size: 0.47 MB

 

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W850

Maintenance Guide

August 2011

www.lexmark.com

 


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Contents

Maintaining the printer................................................................................3

Cleaning the exterior of the printer..........................................................................................................3
Storing supplies.........................................................................................................................................3
Conserving supplies...................................................................................................................................3
Checking the status of supplies.................................................................................................................4

Checking the status of supplies from the printer control panel.........................................................................4
Checking the status of supplies from a network computer................................................................................4

Ordering supplies......................................................................................................................................4

Part numbers.......................................................................................................................................................4
Ordering a toner cartridge..................................................................................................................................4
Ordering a photoconductor kit...........................................................................................................................5
Ordering a maintenance kit................................................................................................................................5
Ordering staple cartridges...................................................................................................................................5

Replacing supplies.....................................................................................................................................6

Replacing the toner cartridge.............................................................................................................................6
Replacing the photoconductor............................................................................................................................8

Moving the printer..................................................................................................................................11

Before moving the printer.................................................................................................................................11
Moving the printer to another location............................................................................................................15
Shipping the printer..........................................................................................................................................15

Contents

2

 


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Maintaining the printer

Periodically, certain tasks are required to maintain optimum print quality.

Cleaning the exterior of the printer

1

Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,

unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2

Remove paper from the standard exit bin.

3

Dampen a clean, lint-free cloth with water.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the

printer.

4

Wipe only the outside of the printer, making sure to include the standard exit bin.

Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5

Make sure the paper support and standard exit bin are dry before beginning a new print job.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you

are ready to use them.
Do not expose supplies to:

Direct sunlight

Temperatures above 35°C (95°F)

High humidity above 80%

Salty air

Corrosive gases

Heavy dust

Conserving supplies

There are some settings you can change from the printer control panel that will help you conserve toner and paper.

For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.”
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy

before printing the remaining copies.

Maintaining the printer

3

 


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Checking the status of supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of supplies from the printer control panel

1

Make sure the printer is on and 

Ready

 appears.

2

From the printer control panel, press the up or down arrow button until 

Status/Supplies

 appears, and then

press  .

3

Press the up or down arrow button until 

View supplies

 appears, and then press  .

The status of each supply appears.

Checking the status of supplies from a network computer

Note: The computer must be connected to the same network as the printer.

1

Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the

TCP/IP section.

2

Click Device Status. The Device Status page appears, displaying a summary of supply levels.

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies

dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the

place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.

Part numbers

Part name

Part number

For printer

Toner Cartridge

W850H21G

W850

Photoconductor Kit

W850H22G

W850

Maintenance kit (low voltage)

40X0956

W850

Maintenance kit (high voltage)

40X0957

W850

Maintenance kit (100 volt)

40X0958

W850

Staple Cartridge

25A0013

W850

Ordering a toner cartridge

When 

88 Cartridge low

 appears, order a new cartridge.

Maintaining the printer

4

 


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When 

88 Replace Cartridge

 appears, you must replace the cartridge.

Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low

print coverage (less than 1.25%) for extended periods of time may negatively affect actual yield and may cause cartridge

parts to fail prior to exhaustion of toner.

Ordering a photoconductor kit

When 

84 Replace photoconductor

 or 

84 Photoconductor low

 appears, order a new photoconductor kit.

Ordering a maintenance kit

When 

80 Routine maintenance needed

 appears, order a maintenance kit. The maintenance kit contains all

the items necessary to replace the pick rollers, transfer roller, and fuser.

Note: Using certain types of paper may require more frequent replacement of the maintenance kit. The pick rollers,

transfer roller, and fuser can also be individually ordered and replaced as necessary.

Ordering staple cartridges

When 

Staples Low

 or 

Staples Empty

 appears, order the specified staple cartridge.

For more information, see the illustrations inside the stapler door.

Part name

Part number

Staple Cartridges–3 pack

25A0013

Maintaining the printer

5

 


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Replacing supplies

Replacing the toner cartridge

When 

88 Cartridge low

88.yy Replace cartridge

, or 

88 Replace cartridge to continue

appears, or when print becomes faded:

1

Turn the printer off.

2

Open the front door.

3

Grasp the handle and pull out the cartridge.

4

Unpack a new cartridge.

Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct

light for an extended period of time. Extended light exposure can cause print quality problems.

Maintaining the printer

6

 


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5

Firmly shake the cartridge side-to-side several times to redistribute the toner.

6

Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into

place when correctly installed.

7

Close the front door.

Maintaining the printer

7

 


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Replacing the photoconductor

You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet.

This helps you decide when you might need to order replacement supplies.
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has

reached a maximum of 60,000 pages. The printer automatically notifies you before the photoconductor reaches this

point.
When 

84 Replace photoconductor

 or 

84 Photoconductor low

 appears, order a new photoconductor

immediately. While the printer may continue to function properly after the photoconductor has reached its official

end-of-life, print quality significantly decreases.

To replace the photoconductor:

1

Turn the printer off.

2

Open the front door.

Note: The photoconductor cannot be pulled out if Side Door A is closed.

Maintaining the printer

8

 


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3

Lower Side Door A.

4

Pull the photoconductor out of the printer.

Place the photoconductor on a flat, clean surface.

5

Unpack the new photoconductor.

Maintaining the printer

9

 


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6

Align and insert the end of the photoconductor.

7

Remove the tape from the top of the photoconductor.

8

Push the photoconductor as far as it will go.

The photoconductor clicks into place when correctly installed.

Maintaining the printer

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9

Close Side Door A.

10

Close the front door.

Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the

Replace Photoconductor warnings.
The printer returns to the 

Ready

 state.

Moving the printer

Before moving the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained

personnel to move it safely.

Maintaining the printer

11

 


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Follow these guidelines to avoid personal injury or printer damage:

Use at least four people or a properly rated mechanical handling system to lift the printer.

Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

Disconnect all cords and cables from the printer before moving it.

Remove all printer options before moving the printer.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Removing the optional trays

1

Remove the printer tray.

2

Remove the two thumbscrews and save them.

Maintaining the printer

12

 


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3

Place the tray into the printer.

4

Remove the cable cover.

Maintaining the printer

13

 


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5

Disconnect the optional drawer connector.

6

Attach the cable cover.

7

Lift the printer off the trays.

Maintaining the printer

14

 


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Moving the printer to another location

The printer and options can be safely moved to another location by following these precautions:

Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart

used to move the options must have a surface able to support the dimensions of the options.

Keep the printer in an upright position.

Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Maintaining the printer

15