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Lexmark C510 Clearing Jams Manual

Made by: Lexmark
Type: Clearing Jams Guide
Category: Printer
Pages: 10
Size: 0.26 MB

 

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Clearing jams guide

Page 1 of 10

Clearing jams guide

Use this guide to help you clear all jams.

Identifying the media path

The following illustration shows the path that media travels through the printer. The path varies depending on the 
input source (tray 1 or tray 2) and if you use the optional duplex unit.

230 Paper Jam

242 Paper Jam

201 Paper Jam

202 Paper Jam

241 Paper Jam

231 Paper Jam


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Clearing jams guide

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Accessing jam areas

Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and 
possible jam areas.

Use the following table to locate instructions for a particular jam; however, to resolve any message, you must clear 
all media from the media path.

Note: After clearing the printer of all jams in the media path, press Go. This clears the message from the 

printer operator panel and printing continues.

Jam message

Go to page

201 Paper Jam Open Rear Door

3

202 Paper Jam Open Rear Door

5

230 Paper Jam Duplex Door

6

231 Paper Jam Duplex Door

7

241 Paper Jam Check Tray 1

9

242 Paper Jam Check Tray 2

10

Rear door

Duplex rear 
door

Standard tray 
(Tray 1)

530-sheet tray 
(Tray 2)


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Clearing jams guide

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201 Paper Jam Open Rear Door

201 Paper Jam

 message indicates the media is jammed behind the rear door.

1

Push the rear door release latch. 

2

Gently lower the rear door.


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Clearing jams guide

Page 4 of 10

3

Pull the fuser pressure release levers to release tension on the media.

4

Grasp each side of the jammed media. Pull it to the rear of the printer and then out.

Note: Gently pull the media out so you do not tear it.

5

Close the rear door.

Fuser pressure release lever

Fuser 
pressure 
release 
lever


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Clearing jams guide

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202 Paper Jam Open Rear Door

202 Paper Jam

 message indicates the media is jammed behind the rear door above the fuser.

1

Push the rear door release latch and gently lower the rear door. See the illustrations on page 3.

2

Pull the fuser pressure release levers to release tension on the media.

3

Grasp each corner of the jammed media and pull it up and out.

Note: Gently pull the media out so you do not tear it.

4

Close the rear door.

Fuser 
pressure 
release 
lever

Fuser pressure release lever


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Clearing jams guide

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230 Paper Jam Duplex Door

230 Paper Jam

 message indicates the media is jammed between the duplex redrive and the duplex door.

1

Pull up on the duplex rear door latch. Gently lower the duplex rear door.

2

Grasp the jammed media. Pull it straight up and out.

3

Close the duplex rear door.


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Clearing jams guide

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231 Paper Jam Duplex Door

231 Paper Jam

 message indicates the media is jammed behind the duplex redrive.

1

Pull up on the duplex rear door latch. Gently lower the duplex rear door.

2

Pull the duplex redrive down.


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Clearing jams guide

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3

Grasp the jammed media. Pull it straight up and out.

4

Close the duplex redrive.

5

Close the duplex rear door.


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Clearing jams guide

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241 Paper Jam Check Tray 1

241 Paper Jam

 message indicates the media is jammed in tray 1. Tray 1 could be the 250-sheet letter size 

tray or the optional 250-sheet legal size tray.

1

Pull the tray out. Remove the tray completely.

For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.

For media jammed behind the tray area, locate the jam on the bottom surface of the tray housing. You 
may have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the 
jam straight out.

2

Insert the tray.


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Clearing jams guide

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242 Paper Jam Check Tray 2

242 Paper Jam

 message indicates the media is jammed in the optional 530-sheet tray (tray 2).

1

Pull the tray out. Remove the tray completely. 

For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.

For media jammed behind the tray area, locate the jam on the bottom surface of the support unit. You 
may have to reach far under the printer to locate the jam. Pull the jam straight out.

2

Push the tray into the support unit.