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Lexmark 560n - X Color Laser Manual

X560n

Made by: Lexmark
Type: Manual
Category: All in One Printer
Pages: 13
Size: 1.34 MB

 

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Lexmark™ X560

Clearing Jams Guide

Avoiding and clearing

jams

Avoiding jams

The following hints can help you avoid jams:

Use only recommended paper or specialty media.
For more information, see the 

Card Stock & Label Guide

available on the Lexmark Web site at

www.lexmark.com/publications.

Do not load too much paper. Make sure the stack height does

not exceed the indicated maximum height.

Do not load wrinkled, creased, damp, or curled paper.

Flex, fan, and straighten paper before loading it.

Do not use paper that has been cut or trimmed by hand.

Do not mix paper sizes, weights, or types in the same stack.

Store the paper in an appropriate environment.

Do not remove trays while the printer is printing.

Push all trays in firmly after loading paper.

Make sure the guides in the trays are properly positioned, and

are not pressing too tightly against the paper.

Make sure all printer cables are attached correctly. For more

information, see the setup documentation.

Understanding jam messages

and locations

Open doors and covers, and remove trays to access jam locations.

The illustration shows possible jam locations. To resolve any jam

message, you must clear all paper from the paper path.

Jam message

Area name

1

Jam at Exit
Open Door A

Fuser top

2

Jam at Reg. Roll
Open Door A

Fuser bottom

3

Jam at Duplexer
Open Door A
Lift Belt Unit

Optional duplex unit

4

Jam at Tray 3
Open Tray 3
Open Door A

Optional 550-sheet tray

(Tray 3)

5

Jam at Tray 2
Open Tray 2
Open Door A

Standard tray (Tray 2)

6

Jam at Tray 1
Check Tray 1
Open Door A

Multipurpose Feeder (Tray 1)

Jam message

Area name

7

Jam at Scanner
Open ADF Cover R
and Remove Paper
Turn the Green Dial
to Remove Paper

ADF tray

Clearing Tray 1 (MPT) jams

If the paper did not feed from the multipurpose feeder

correctly, 

Jam at Tray 1

 appears.

Pull the jammed paper out of the multipurpose feeder tray,

and then remove any remaining paper from the tray.

Push the release button, and gently lower the front door.

CAUTION—HOT SURFACE: To reduce the risk of injury

from a hot component, allow the surface to cool before

touching it.

 

1

 


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Remove any jammed paper from inside the printer.

Close the front door.

 

2

 


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Grasp the handle, and pull Tray 1 out. Remove the tray

completely.

Remove any jammed paper from inside the tray housing.

Align the tray, and insert it.

Clearing Tray 2 jams

If the paper did not feed from Tray 2 correctly, the jam is in the tray.

Jam at Tray 2

 appears.

Grasp the handle, and pull Tray 1 out. Remove the tray

completely.

 

3

 


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Remove the jam. The jam could be in the tray or behind the

tray area.

Jams in the tray—Locate the single piece of paper lying

on top of the stack. Pull it straight out.

Jams behind the tray area—Locate the jam on the

bottom surface of the tray housing. You may have to reach

far under the printer to locate the jam, as shown in the

following illustration. Pull the jam straight out.

Align the tray, and insert it.
Push the release button, and gently lower the front door.

CAUTION—HOT SURFACE: To reduce the risk of injury

from a hot component, allow the surface to cool before

touching it.

 

4

 


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Remove any jammed paper from inside the printer.

Close the front door.

Clearing Tray 3 jams

If the paper did not feed from Tray 3 correctly, the jam is in the tray.

Jam at Tray 3

 appears.

Grasp the handle, and pull Tray 3 out. Remove the tray

completely.

Remove the jam. The jam could be in the tray or behind the

tray area.

Jams in the tray—Locate the single piece of paper lying

on top of the stack. Pull it straight out.

 

5

 


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Jams behind the tray area—Locate the jam on the

bottom surface of the tray housing. You may have to reach

far under the printer to locate the jam, as shown in the

following illustration. Pull the jam straight out.

Align the tray, and insert it.

Push the release button, and gently lower the front door.

CAUTION—HOT SURFACE: To reduce the risk of injury

from a hot component, allow the surface to cool before

touching it.

Remove any jammed paper from inside the printer.

 

6

 


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Close the front door.

Clearing jams in the fuser

If the paper is jammed in the fuser area, 

Jam at Exit

 or 

Jam

at Reg. Roll

 appears. A 

Jam at Reg. Roll

 message

indicates the paper is jammed below the fuser. A 

Jam at

Exit

 message indicates the paper is jammed above the fuser.

CAUTION—HOT SURFACE: To reduce the risk of injury

from a hot component, allow the surface to cool before

touching it.

Push the release button, and gently lower the front door.

Lift the fuser pressure release levers to release tension on the

paper.

 

7

 


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Lift the fuser cover, and then remove the jammed paper.

Close the fuser cover, and then lower the pressure release

levers.

Close the front door.

 

8

 


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Clearing jams in the duplex unit

If the paper did not feed through the duplex unit correctly, the jam

is in the duplex paper path. 

Jam at Duplexer

 appears.

CAUTION—HOT SURFACE: To reduce the risk of injury

from a hot component, allow the surface to cool before

touching it.

Push the release button, and gently lower the front door.

Pull out the jammed paper from the duplex unit. If jammed

paper cannot be found, go to the next step.

Lift the transfer belt unit.

Remove any jammed paper from the duplex paper feeder.

 

9

 


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Close the transfer belt unit.

Close the front door.

Clearing jams in the ADF

If the paper is jammed in the ADF, 

Jam at Scanner

 appears.

Remove all jammed paper, and make sure the paper feed tray is

not overfull.

Remove all paper from the paper feed tray, and then open the

ADF cover.

 

10

 


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If the jam is in the paper feed area, remove the jam by carefully

pulling it up.

If the jam is at the paper exit area, turn the dial to remove the

jam.

Close the ADF cover.

Open the scanner cover and remove any jammed paper from

the paper feed area.

 

11

 


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Close the scanner cover.

When all the jammed paper is removed, 

Return the

Removed Original and Press Start

 appears. Place

the original document in the ADF, and then press Start 

 to

continue with the scan job.

 

12