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Lexmark 19Z0200 - X 860de 4 B/W Laser Maintenance Manual

X860 X862 X864

Made by: Lexmark
Type: Maintenance Guide
Category: All in One Printer
Pages: 18
Size: 0.8 MB

 

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X860de, X862de, X864de

Maintenance Guide

August 2011

www.lexmark.com

 


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Contents

Maintaining the printer................................................................................3

Cleaning the exterior of the printer..........................................................................................................3
Cleaning the scanner glass........................................................................................................................4
Adjusting scanner registration..................................................................................................................4
Storing supplies.........................................................................................................................................5
Conserving supplies...................................................................................................................................5
Checking the status of supplies.................................................................................................................5

Checking the status of supplies from the printer control panel .........................................................................5
Checking the status of supplies from a network computer................................................................................5

Ordering supplies......................................................................................................................................6

Ordering toner cartridges ................................................................................................................................... 6
Ordering a photoconductor kit ........................................................................................................................... 6
Ordering a maintenance kit ................................................................................................................................ 6
Ordering staple cartridges .................................................................................................................................. 7
Ordering a cleaning kit........................................................................................................................................ 7

Replacing supplies.....................................................................................................................................7

Replacing the toner cartridge ............................................................................................................................. 7
Replacing the photoconductor ........................................................................................................................... 9

Moving the printer..................................................................................................................................14

Before moving the printer ................................................................................................................................ 14
Moving the printer to another location............................................................................................................ 18
Shipping the printer.......................................................................................................................................... 18

Contents

2

 


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Maintaining the printer

Periodically, certain tasks are required to maintain optimum print quality.

Cleaning the exterior of the printer

1

Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, 

unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2

Remove paper from the standard exit bin.

3

Dampen a clean, lint

free cloth with water.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of 

the printer.

4

Wipe only the outside of the printer, making sure to include the standard exit bin.

Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5

Make sure the standard exit bin is dry before beginning a new print job.

Note: A cleaning kit consisting of wipes for the touch screen and scanner glass is available:

Part name

Part number

Cleaning kit (wet and dry wipes)

40X0392

Maintaining the printer

3

 


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Cleaning the scanner glass

Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.

1

Slightly dampen a soft, lint-free cloth or paper towel with water.

2

Open the scanner cover.

1

White underside of the ADF cover

2

White underside of the scanner cover

3

Scanner glass

4

ADF glass

3

Wipe the areas shown and let them dry.

4

Close the scanner cover.

Adjusting scanner registration

Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner 

registration:

1

Turn the printer off.

2

Clean the scanner glass and backing material.

3

Hold down   and 

 until the progress bar appears.

4

Release the buttons.
The printer performs a power

on sequence, and then the Diagnostic menu appears.

5

Touch the up or down arrow until 

Scanner Test

 appears.

6

Touch Scanner Test.

Maintaining the printer

4

 


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7

Touch the up or down arrow until 

Scanner Manual Registration

 appears.

8

Touch Scanner Manual Registration.

9

Touch the left and right arrows to change the settings.

10

Touch Submit.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you 

are ready to use them.
Do not expose supplies to:

Direct sunlight

Temperatures above 35°C (95°F)

High humidity above 80%

Salty air

Corrosive gases

Heavy dust

Conserving supplies

There are some settings you can change from the printer control panel that will help you conserve toner and paper.
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy 

before printing the remaining copies.

Checking the status of supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of supplies from the printer control panel

1

Make sure the printer is on and 

Ready

 appears.

2

On the home screen, touch Status/Supplies.

Note: If Status/Supplies is not on the home screen, then print a menu settings page to review the status of the 

supplies.

Checking the status of supplies from a network computer

Note: The computer must be connected to the same network as the printer.

Maintaining the printer

5

 


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1

Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in 

the TCP/IP section.

2

Click Device Status. The Device Status page appears, displaying a summary of supply levels.

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies 

dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the 

place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter

‑ 

or A4

size plain paper.

Ordering toner cartridges

Recommended toner cartridge and part number

Part name

Part number

For printer(s)

High Yield Toner Cartridge

X860H21G

X860, X862, X864

Ordering a photoconductor kit

When 

Replace Photoconductor

 message appears, order a new photoconductor kit.

Part name

Part number

For printer(s)

Photoconductor Kit

X860H22G

X860, X862, X864

Ordering a maintenance kit

When 

80 Routine maintenance needed

 appears, order a maintenance kit. The maintenance kit contains all 

the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser.

Note: Using certain types of paper may require more frequent replacement of the maintenance kit. The pick rollers, 

charge roll, transfer roller, and fuser can also be individually ordered and replaced as necessary.

Part name

Part number

For printer(s)

Maintenance kit (low 

voltage)

40X2375

X860, X862, X864

Maintenance kit (high 

voltage)

40X2376

X860, X862, X864

Maintenance kit (100 volt)

40X2377

X860, X862, X864

Maintenance kit (for the 

ADF)

40X2734.

X860, X862, X864

Maintaining the printer

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Ordering staple cartridges

When 

Staples Low

 or 

Staples Empty

 appears, order the specified staple cartridge.

For more information, see the illustrations inside the stapler door.

Part name

Part number

Staple Cartridges–3 pack

25A0013

Ordering a cleaning kit

Use the wet and dry wipes from the cleaning kit to clean the scanner glass and touch screen.

Part name

Part number

Cleaning kit (wet and dry wipes)

40X0392

Replacing supplies

Replacing the toner cartridge

When 

88 Cartridge low

88.yy Replace cartridge

, or 

88 Replace cartridge to continue 

appears, or when print becomes faded:

1

Turn the printer off.

2

Open the front door.

Maintaining the printer

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3

Grasp the handle and pull out the cartridge.

4

Unpack a new cartridge.

Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to 

direct light for an extended period of time. Extended light exposure can cause print quality problems.

5

Firmly shake the cartridge side-to-side several times to redistribute the toner.

Maintaining the printer

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6

Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into 

place when correctly installed.

7

Close the front door.

Replacing the photoconductor

You can determine approximately how full the photoconductor is by printing the printer settings configuration sheet. 

This helps you decide when you might need to order replacement supplies.
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has 

reached a maximum of 60,000 pages. The printer automatically notifies you before the photoconductor reaches this 

point.

Maintaining the printer

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When 

84 Replace photoconductor

 or 

84 Photoconductor low

 appears, order a new photoconductor 

immediately. While the printer may continue to function properly after the photoconductor has reached its official 

end

of

life, print quality significantly decreases.

To replace the photoconductor:

1

Turn the printer off.

2

Open the front door.

Note: The photoconductor cannot be pulled out if Side Door A is closed.

Maintaining the printer

10

 


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3

Lower Side Door A.

4

Pull the photoconductor out of the printer.

Place the photoconductor on a flat, clean surface.

5

Unpack the new photoconductor.

Maintaining the printer

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6

Align and insert the end of the photoconductor.

7

Remove the tape from the top of the photoconductor.

Maintaining the printer

12

 


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8

Push the photoconductor as far as it will go.

The photoconductor clicks into place when correctly installed.

9

Close Side Door A.

Maintaining the printer

13

 


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10

Close the front door.

Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the 

Replace Photoconductor warnings.

The printer returns to the 

Ready

 state.

Moving the printer

Before moving the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires at least four 

persons or a properly rated mechanical handling system to move it safely.

Maintaining the printer

14

 


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Follow these guidelines to avoid personal injury or printer damage:

Use at least four people or a properly rated mechanical handling system to lift the printer.

Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

Disconnect all cords and cables from the printer before moving it.

Remove all printer options before moving the printer.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer 

warranty.

Removing the optional trays

1

Remove the printer tray.

2

Remove the two thumbscrews and save them.

Maintaining the printer

15

 


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3

Place the tray into the printer.

4

Remove the cable cover.

Maintaining the printer

16

 


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5

Disconnect the optional drawer connector.

6

Attach the cable cover.

7

Lift the printer off the trays.

Maintaining the printer

17

 


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Moving the printer to another location

The printer and options can be safely moved to another location by following these precautions:

Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart 

used to move the options must have a surface able to support the dimensions of the options.

Keep the printer in an upright position.

Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Maintaining the printer

18