Labcold IntelliCold Operating Instructions Manual - User Manual

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IntelliCold® Pharmacy Refrigerator Operating Instructions

WEEE: Disposal at end of life.

This equipment, when being disposed of in an EU Member State, is subject to the Waste Electrical and Electronic

Equipment Regulations (WEEE) and must be recycled and disposed of in accordance with EU directive 2002/96/EC

as applied in local laws of that State at the time of disposal. This refrigerator contains fl ammable insulation gases

and must be disposed of in the appropriate way by competent persons. Ensure that none of the refrigerant circuit

pipes are damaged prior to disposal.

The symbol below on the appliance or accompanying documents indicates that this refrigerator should not be

treated as ordinary waste but must be taken to a special collection centre for the recycling of electrical equipment.

For more information regarding the treatment, recovery or recycling of this product, contact your competent local

offi ce, electrical waste disposal or vendor from whom you purchased the refrigerator.

As this item is designed for medical or scientifi c use, before presenting for collection and disposal it will be

necessary for the user to provide documentary evidence of decontamination and/or that it is entirely safe to handle

and dismantle outside of a controlled environment. Goods that cannot be so certifi ed fall outside the scope of the

Directive and remain the user’s responsibility to dispose of.

This refrigerator contains a fl ammable gas.

It MUST NOT be located in a room or area with a volume less than 10m

This refrigerator contains gas under pressure which may explode if heated.

Original instructions

WARNINGS

Servicing and repairs must be carried out by a suitably qualifi ed engineer.

Only engineers who have been trained in the safe handling and use of hydrocarbon

refrigerants can work on the refrigeration system. If you suspect a leak, do not touch as

the refrigerant can cause eye damage. Contact the manufacturer or its service agents

immediately.

If the power supply cord is damaged, it MUST be replaced by the manufacturer, its

service agent or similarly qualifi ed persons in order to avoid a hazard.

Do not use mechanical or other means to accelerate the defrosting process.

Keep clear of obstruction all ventilation openings in the appliance enclosure.

This refrigerator is climate class 4 and is designed to operate at +16°C to +32°C

ambient room temperature.

Do not damage the refrigerant circuit.

Maximum shelf loading 40 Kg/m

The noise level in normal operation is lower than 70 dB

Do not use electrical appliances inside the refrigerator.

Do not store explosive substances such as aerosol cans with fl ammable

propellant in this appliance.

Labcold RLDF/G refrigerators are for the storing of pharmaceuticals, medicines and

laboratory products for professional use by suitably trained, competent persons only.

Operating instructions for your

ntelli

old® Pharmacy Refrigerator

from

Labcold

Contents

Before use

...............................................................................................................1

A closer look

......................................................................................................2

Alarm battery back up.......................................................2

Remote connections .........................................................2

Plug in and switch on

........................................................................................3

Muting the alarm....................................................................3

Front Panel display

................................................................................................4

High/low temperature alarm .........................................4

Door alarm ............................................................................5

Internal Light.............................................................................6

Minimum/Maximum Temperature Recording

........................................7

Minimum/Maximum Temperature Re-set

...............................................7

Using the SD Card

................................................................................................8

Set the Timer...........................................................................9

Downloading data.............................................................11
Viewing data........................................................................12
Error codes............................................................................14

Door Lock (key)

...................................................................................................14

Digital Door Lock

..................................................................................................15

Caring for your fridge

.........................................................................................18

Loading.................................................................................18

Cleaning ...................................................................................19
Defrosting.............................................................................19

Trouble Shooting

..............................................................................................20

Useful Information

............................................................................................22



IMPORTANT: These operating instructions contain information essential to the

safe and reliable operation of your refrigerator. Failure to use your refrigerator in

accordance with these instructions may invalidate your warranty.

PLEASE RETAIN AND KEEP IN A SAFE PLACE FOR FUTURE REFERENCE

Need calibration?

Labcold are a UKAS calibration laboratory #8898

We can calibrate your refrigerator AND your independent

thermometer

We don’t just use UKAS traceable equipment, we use UKAS

methodology and training for assured technical competence

8898

Before Use

Thank you for purchasing a

Labcold

ntelli

old® Pharmacy Refrigerator. Your fridge has been

purposely designed and precision built for the safe storage of vaccines and other temperature
sensitive pharmaceuticals.

Although great care has been taken in the manufacture of your refrigerator, damage can occur
in transit. Before using for the fi rst time please remove all packaging and give your fridge a
thorough visual inspection. If any damage is suspected, please contact your retailer immediately
upon receipt of the product. Failure to do so may invalidate your warranty.

Setting Up

Place your fridge in the location in which it is to be used.



Do not place your fridge near a direct heat source or direct sunlight and leave at least 6cm all

round the unit for adequate ventilation. Models designed to be wall mounted do not need extra
space at the back because the cooling system is in the sides. Failure to do so may eff ect the
performance of your refrigerator.

Clean your fridge with mild soapy water to remove any dust that may have accumulated during
manufacture and dry thoroughly.

Ensure your fridge is level by adjusting the feet at the bottom of your fridge.

For models RLDF/G0501A, 1010A and 1510A, insert shelves by placing clips in the racking and
resting the shelf on top. When positioning the shelves, please remember to keep adequate room
for air circulation. Failure to do so may cause hot spots in the fridge.

YOUR REFRIGERATOR SHOULD NOW BE LEFT FOR AT LEAST TWO HOURS BEFORE

CONNECTING TO POWER FOR THE FIRST TIME

A Closer Look

Alarm Battery Back Up

Remote Alarm and

Labcold accessories

sockets

Insert 4 AA long life alkaline batteries (not supplied) in the holder
located on the right side of the unit



Batteries will only power the controller not the fridge.

Remote alarm and

Labcold

accessory sockets are located at the

back of the fridge. If you have a

Labcold

external alarm kit this

can be connected to the 2 pin connector on the left. The 4 pin

connector socket is for the

Labcold

accessory kit.

The maximum rating for the connection is 1A 30Vdc.

DO NOT CONNECT TO MAINS VOLTAGE

Door lock

Fan

Adjustable Feet

Adjustable Shelves

Maximum Load

10kg

Led Light

Front Panel Display

Battery Holder

(side of the fridge)

Serial Plate

SD Card

slot

Remote Alarm

and Accessory

Sockets

(back of fridge)

Plug in & switch on

Before plugging in your

Labcold

refrigerator for the first time make sure the power cable is free

from damage and check that your voltage corresponds to that on the serial plate.

It is recommended that you do not use extension cords or multiple socket adapters. Make sure

the power cable is not bent, pinched or compressed and that it can be easily accessed.

Once plugged in, the word

Labcold

will scroll across the display followed by a two digit model

number. Alarms will then show on the display and you may hear the audible alarm as the

fridge completes its start up diagnostic checks. This is because the controller is factory set to

alarm when it senses the temperature inside the refrigerator is above 8

C or below 2

C. The

refrigerator is now working and the sensors are detecting the ambient temperature. Once the

fridge has cooled sufficiently it will cease to alarm. You can press the ‘alarm mute’ button (see

figure 1 below) to cancel the alarms.

The display will then show the temperature inside the fridge correct to one decimal place. This

temperature is the actual temperature recorded by the probes inside the refrigerator and as

the fridge cools to the set point (factory set at 5

C) so the number on the display will descend

accordingly.

ALTHOUGH THE REFRIGERATOR WILL REACH 5

C AFTER AN HOUR (APPROX) YOU SHOULD

LEAVE THE FRIDGE RUNNING FOR 24 HOURS BEFORE FILLING WITH TEMPERATURE

SENSITIVE VACCINES AND PHARMACEUTICALS.

It is important that you reset the maximum/minimum temperature record after you have loaded

the refrigerator for the first time (please see page 7). This will ensure that your daily temperature

record is accurate when you start to use the fridge for storing medicines.

Figure 1 - Alarm mute button

Figure 2 - Alarm mute display

Front Panel Display

Opening for SD card

Press to view the

set point of the

fridge

Min/Max temperature

display

Light on

Light off

Confirm button

Alarm Mute Button

High/Low Temperature Alarm

If the temperature in your refrigerator rises above 8

C an alarm will sound and the front

panel will flash

and the current temperature inside the fridge. This information will display

alternately.

The cause of the rise in temperature should be investigated immediately. Usually, it is simply

because the door has been open for a long time or the fridge has been restocked, however, it

is recommended that you check the fridge to make sure that the temperature is returning to

normal after the alarm has been activated.

Digital temperature

display

The display on the front of the refrigerator is designed to constantly show the temperature

inside the fridge correct to one decimal place.

Door Alarm

If the door of the fridge is left open for more than 3 minutes an audible alarm will sound and

the front panel will flash

door

and display the temperature inside the chamber alternately.

If you want to silence the alarm if, for example, you are stocking the fridge, simply press the

‘alarm mute’ button under the temperature display (see page 3).

If the door has been left open for a prolonged period of time you may also experience a

alarm. This is because warm air from the room will have entered the fridge while the door

was open. It is recommended that you close the door and check that the temperature on the

display decreases until it settles around the set point.

IF THE ALARM IS MUTED IT IS TURNED OFF

THE REFRIGERATOR WILL NOT ALARM AGAIN FOR THE SAME INCIDENT

If the temperature in your refrigerator drops below 2

C an alarm will sound and the front panel

will alternately flash between

and the chamber temperature. There could be a number of

reasons for this, such as extremely cold items being placed in the fridge.

The cause of the drop in temperature should be investigated immediately and the refrigerator

should be monitored to check that it is returning to the correct temperature.

Internal Light

Your refrigerator is fitted with an energy saving LED light which is factory set to go on when

the door is opened and go out when the door is shut.

If you want to turn the light on temporarily you can press the ‘light on’ button and press the

‘light off’ button to turn it off again. The next time the door is opened, the light will return to

automatic mode.

If you want the light to stay on all the time, press and hold the ‘light on’ button until the display

shows

L on

. The light will now remain on irrespective of whether the door is closed or open.

If you want the light to remain off at all times, press and hold the ‘light off’ button until the

display shows

L off

. The light will now remain off irrespective of whether the door is closed or

open.

To return the light to automatic mode, simply press and hold both the ‘light on’ and ‘light off’

buttons until

auto

is shown on the display.

Light on

Button

Light off

Button

Min/Max Temperature Recording

The DH Green Book Chapter 3 recommends that: ‘temperatures in the refrigerator must be

monitored and recorded at least once each working day, and documented on a chart for

recording temperatures’.

Your

Labcold

pharmacy refrigerator records the maximum high and minimum low

temperatures when connected to mains electricity (if batteries are fi tted, it will record when

not connected). This information is stored until the fridge is reset.

This information can be accessed if you press the ‘Hi/Lo’ button and release. The display will

show

and then the highest temperature recorded since the last reset, then

and display

the lowest temperature.

Once you have taken the temperatures for the day it is important that you reset the fridge.

This is because the refrigerator will always display the high and low temperature since the last

temperature reset. The refrigerator does not automatically reset.

To reset the minimum/maximum temperature press the ‘Hi/Lo’ button and hold. An alarm

will sound and the current high and low temperatures will be displayed as above. Keeping

your fi nger on the button, the display will then change to fl ash

Hi Lo

then revert to normal

operation. This means you have successfully reset the minimum/maximum temperature

display and the previous high and low temperatures have been deleted.

When you register the warranty of your

Labcold

refrigerator (UK customers only, available for

purchase elsewhere), you will be sent an SD card. Although it looks like a card you may have

in your camera, this SD card will only work with your

Labcold

fridge and using it for any other

purpose may render it unable to have data from the fridge uploaded to it.

Your

Labcold

refrigerator automatically records performance information such as door

openings, temperatures etc. The SD card allows you to extract this information and store it

on your computer and/or print hard copy. The information stored in the controller will cover

the last 13 months and is not deleted from the fridges’ memory when downloaded. It is

recommended you perform a download of this data on a weekly basis and at least annually to

prevent data being over written and the download failing.

If you wish to store the data on the SD card and not your computer (which is preferable)

we recommend you get a new card every year to prevent data overwriting. New cards are

available at a small cost from

Labcold

. Please e-mail

sales@labcold.com

Only Labcold SD cards will work

with Labcold Fridges

Using the SD Card

Requirements

Your

Labcold

RLDF/G10A series pharmacy refrigerator is fi tted with the unique

ntelli

old®

controller which stores temperature data for up to 13 months. To transfer this data to your PC

you will require the following:

•

A pre-programmed

Labcold

SD card supplied on return of warranty registration (UK

customers only) or purchased separately. Only genuine

Labcold

SD cards will work with

Labcold

refrigerators.

•

An SD card reader (not supplied) or port.

•

CSV files will display on all PCs and Macs.

•

4 AA batteries (not supplied) fitted as shown on page 2 of the Operating Instructions.

This will ensure that temperature logging and the internal timer will continue to operate

during a power failure. Batteries must be changed yearly.

Please be aware that your

Labcold

SD card does not require any software to be downloaded

to your computer and will not copy your data nor automatically download data to your

computer.

YOU REQUIRE ONE LABCOLD SD CARD PER FRIDGE, OTHERWISE YOU RISK DATA BEING

LOST OR OVER WRITTEN



We do not recommend that you leave the SD card in the refrigerator SD card

slot as it may get broken or lost



Earlier models will reset to the set point ie 5⁰

. The correct high/low reading will replace

this reading as the refrigerator is used, however, if the high and low reading remains at 5⁰

please contact the service team on 01256 705 580.

Min/Max Temperature Reset



When you use your Labcold SD card for the first time it is essential that you set the

current date and time. To do this you need to insert your SD card, snowflake side up in

the slot underneath the temperature display as shown below.



The SD card will only go into the slot up

to the top of the snowfl ake and should not

be inserted any further

Once the card is inserted, wait 5 seconds then press the tick/confi rm button located to the left

of the card slot. The fridge will beep and then the word

date

will show on the display.

The display will then change to allow you to set the year.

Using the up and down buttons to the right of the screen, (the top button to increase the

number, the bottom to decrease), set the numbers to the last two digits of the current year ie

for 2017 select 17.

When you have set the correct year, simply press the tick button and the display will then
change to allow you to set the month

To set the month, use the up and down buttons on the right, with 1 being January, 2 being

February etc.

Press the tick button when you have the correct month. The display will then change to allow

you to select the day.

To set the day, use the up and down buttons on the right until the display shows todays date.

Press the tick button when you have the correct day. The display will then change to allow you

to set the time.

Firstly, you need to set the hour by using the buttons on the right of the display.

Press the tick button when you have the correct hour. The display will then change to allow

you to set the minutes.

Set the minutes by using the up and down buttons on the right. When you have the correct

digits, press the tick button.

The fridge display will now revert to showing the temperature and the internal timer inside

your controller is now set. The card can be removed. Once the timer is set, DO NOT reset it or

adjust it, even for changes to GMT or BST, otherwise you will lose data.

IF YOUR REFRIGERATOR DOES NOT HAVE BATTERIES INSTALLED AS A BACK UP, IN THE

EVENT OF A MAINS POWER FAILURE THE TIMER MAY NEED TO BE RE-SET. FOLLOW THE

INSTRUCTIONS ABOVE TO SET THE TIMER AND PLEASE BE AWARE THAT TEMPERATURE

DATA MAY BE LOST AS A RESULT.

Although the

Labcold I

ntelli

old® controller can store up to 13 months worth of temperature

data, it is strongly recommended that temperature data is downloaded every week and stored

to your computer or printed as a hard copy.

The refrigerator records the conditions inside the chamber every minute and all this

information is downloadable to your

Labcold

SD card.

IN THE UNLIKELY EVENT THAT YOU HAVE A PROBLEM WITH YOUR LABCOLD

REFRIGERATOR, THE SERVICE TEAM MAY ASK YOU TO DOWNLOAD TEMPERATURE DATA

TO HELP RESOLVE THE ISSUE.

Setting the Timer

Insert your Labcold SD card in the SD card slot and press the tick button. It may take up to

5 seconds for the card to register. The display will change from showing the temperature to

showing the word

load

. To download the data, press the tick or confi rm button.

The display will then show the number of days the fridge has been running since the data was

last downloaded and count down as the data is copied to the card.



If the data has not been downloaded for a long time this may take some time

and/or the download may fail and may take several attempts to download fully.

When the data has fi nished downloading, the display will change to show

date

To NOT reset the timer, simply press the button with the cross on it (decline) located on the

right side of the SD card slot as shown above. The display will now show

done

Aoff

and then

revert to the current temperature, you can then remove your card. However, if you need to

reset the timer, you can now do so by following the instructions on page 9. Make sure all

current data is downloaded before you reset the timer otherwise data will be lost

The SD card now has all the temperature data copied to it since the timer was fi rst set on the

refrigerator or the last time the data was downloaded from the controller.

The

Labcold

SD card can now be inserted into a SD card reader attached to a computer.

Slot for

SD card

Confi rm button

Insert card printed side up

Remove card when the

display reads

done

Decline button

Viewing Data

Downloading Data



Please be aware that resetting the date or time may delete and alter data.

We recommend that once the timer is set it should not be altered unless absolutely

necessary, for example if the controller experiences a power loss.

Opening a CSV File

Insert your SD card in to a suitable card reader connected to your computer and open in the

the usual way.

The Labcold SD card and data download function are designed to allow the capture of

temperature data in CSV format which is readable by any spreadsheet application such as Excel

or Numbers. From this, data can then be viewed, saved and displayed graphically if required.

The CSV fi les will display in date order. The date is shown in reverse for ease of sorting so the

fi rst two digits are the year, followed by the month and then the day (YY.MM.DD). A fi le for

the 1

October 2011 is always displayed. This is test data only and is not a reading from your

refrigerator.

Test fi le only

Your

Labcold

pharmacy and vaccine fridge is fitted as standard with a door lock with 2 keys

unless the digital lock has been specified. To lock, push the key in gently and twist 90⁰

to the

left, to unlock twist 90⁰

to the right. The key can be safely removed from both the locked and

unlocked positions.

Keys should not be left in the lock as they protrude from the fridge. They could cause a

health and safety hazard or could be knocked, which may damage the lock.

The display on your fridge is designed to display error codes. If you see one it is because the

controller, which performs continuous diagnostic system checks, has detected a problem.

Most require immediate action.

batt

- this means that the batteries

need changing. It will only display if

batteries are fitted and you can still use

the fridge safely

Poff

- when this displays it means

there is or has been a power failure. If

batteries are fitted this will display even

if the mains power is off

Start Error

- when this displays it

means there is a total system failure. Do

not use the fridge, remove contents.

Please contact your retailer

NTC

- when this displays it means that

the temperature probe has failed. Do

not use the fridge, remove contents.

Please contact your retailer

If, when the fridge is first plugged in the display shows

test

or it continually displays the first

two digits of the model number ie 02

(with no decimal point) or the display does not change

to an alarm state or show a temperature value after a few minutes, there is a system failure. Do

not use the fridge, contact your retailer.

If the display is blank it means either that the controller is not working correctly or the fridge

is not getting power. You can check this. If the light comes on when the door is opened and

you can hear the fridge working and it feels cold inside it means the display may be faulty. If

the light does not come on and the fridge does not feel cold do not use the fridge, please

remove contents and contact your retailer.

Error Codes

Door Lock

COLUMN

CODE

Time

Time of reading

Temperature Probe 1

Temperature Probe 2 ( if fitted)

1(on) or 0(off)

Door Open

1(on) or 0(off)

Compressor Running

1(on) or 0(off)

Fan Running

1(on) or 0(off)

Light on

1(on) or 0(off)

High alarm

1(on) or 0(off)

Low alarm

1(on) or 0(off)

Battery alarm

1(on) or 0(off)

Power off alarm

When you open the CSV file it will display readings taken every minute for the date chosen.

The data will show refrigerator data performance in addition to the temperature including

evidence of mains failure and extended door openings.

The columns read from left to right. The third column, column C, is for a second probe. If no

probe is installed this column will read at absolute zero (-273.1) which is normal and nothing

to worry about.

The codes for the other columns are as follows:

Digital Door Lock

If you have opted to have your IntelliCold Pharmacy Refrigerator fi tted with

Labcold

DIGILOCKDF

1000

the key lock will be removed and the digital lock fi tted in it’s place.

The digital lock has been designed to provide extra security for the contents of your pharmacy

refrigerator and is backed by a one year

parts and labour warranty.

A Closer Look

Blue LED light

Indicates:

Correct code accepted

Red LED light

Indicates either:

Wrong code rejected

Low battery

→

Lock in closed position

→

Slide up to unlock

Lock in open position

→

Slide down to lock

# Button

Only available for use

when the lock is open.

Used to change access

codes.

→

Getting Started

Your DIGILOCKDF

1000

is supplied ready for use and fully tested. The door of your

ntelli

old®

refrigerator will be locked. In order to open the door the controller requires power, so please

follow the instructions for your refrigerator to connect to the mains.

We also recommend that you install 4 AA batteries (provided) in to the battery compartment

of the fridge located on the right hand side of the fridge near the base.

IF BATTERIES ARE NOT FITTED, THE LOCK WILL NOT OPEN NORMALLY IN THE

EVENT OF A POWER FAILURE

→ →

Contact points around LEDS

Red + | Blue -

Place the

battery terminals

on the correct

contact points

PP3 Battery NOT included

Opening the door

Once the refrigerator has power, you can now open the door using the factory set code of

2244

Put in the code and after every correct digit the blue LED light will fl ash, after the fourth digit

is entered the lock will makes a noise signifying it is unlocked. You can then slide the lock up

and open the fridge. If the red LED fl ashes it indicates you have entered the wrong digit and it

will not unlock. Enter the wrong code 3 times and you have to wait 10 seconds before you can

try again. If you DO NOT unlock within 4 seconds the door will re-lock automatically if the lock

remains in the closed position.

Power failure override

•

Place a PP3 9 volt battery on the contact points surrounding the LED lights

•

+ terminal to red LED contact point

•

- terminal to blue LED contact point

•

Enter the master code NOT user code

•

The lock will release

Locking the door

Shut the fridge door as usual and slide the lock 90⁰ in an anti clockwise direction



the DIGILOCKDF

1000

DOES NOT self lock

Programming the DIGILOCKDF

1000

It is advised that you change the factory set access codes for maximum security. Before you

can change the code, you must open the door using the code supplied. You also need the

factory set master code which is

11335577

because the lock must be open to change the

codes.

Changing the Access Code

The

master code is required to change the user code and the master code. Please note master

codes must be 8 digits long and user codes 4 digits. To begin changing the code, open the lock

using the user code and press the red # button by the lock. The blue LED will flash to indicate

the lock is ready for programming.



If you do NOT press a button within 4 seconds the red LED will flash and you need to

start the process again.

Change the master code

With the lock open key in:

# 11335577

01 | New master code | New master

code

The blue LED will flash twice to show

the change is successful

Write the new master code here

oooooooo

Change the user code

With the lock open key in:

# master code

02 | New user code

The blue LED will flash twice to show

the change is successful

Write the new user code here

oooo

Delete the user code

With the lock open key in:

# master code

The blue LED will flash twice show

the change is successful

Fridge can now only be

unlocked by the master code

Lost code procedure

If you loose the codes it is possible to return the lock to it’s factory set master code so you can

open the door. It is recommended that you perform the procedure with a colleague.

•

Turn off the mains power

•

Remove one of the batteries from the fridge while someone holds down the

button

•

Replace the battery and the blue LED will flash twice

•

Release the

button

•

Within 3 seconds press the

button 3 times

•

The blue LED will flash 3 times

The lock can now only be opened by the factory set master code 11335577 and all other

settings will be lost.

Caring for your Fridge

As with all refrigerators, your

Labcold

pharmacy and vaccine fridge, although designed to

provide you with many years of fault free service, will perform better if attention is paid to the

loading of the fridge and it is regularly cleaned and defrosted.

If you are storing vaccines in your

ntelli

old® pharmacy refrigerator, this should be recorded

in accordance with recommendations in the DH Green Book, Chapter 3 v2_1 page 28.

Loading

In order to ensure even temperature distribution throughout your refrigerator it is important

that :

•

The fridge is not overloaded. It is recommended the fridge is only partially filled (around

50%) and even at maximum stock level the content should not exceed two thirds (66%)

of the fridges’ capacity.

•

The contents are not packed too closely together.

•

The contents do no touch the wall or the bottom of the fridge and are stored away from

the fan.

•

When loading new stock in to the fridge, ensure product with the earliest expiry date

are at the front and used first.

•

After restocking the fridge, check the temperature 10 minutes later to ensure that the

fridge is cooling down, running satisfactorily and is not overstocked.

There are simple things you can do to help ensure your refrigerator performs at it’s best and

is less prone to issues:

Keep door openings to a minimum - door openings allow warm air to enter the refrigerator.

This has the effect of raising the internal temperature of the fridge which makes the cooling

system work harder increasing the incidence of ice.

Keep the refrigerator in an environment where the ambient temperature is between

+16°C to +32°C - this is the temperature range in which your refrigerator has been

tested to perform correctly. We cannot guarantee performance and therefore, do not

recommend usage outside of those parameters.

Keep the refrigerator serviced and calibrated - the DH Green Book Chapter 3 v2_1

page 28 recommends that all fridges storing vaccines have at least annual servicing

contract and calibration.

Labcold

can provide you with annual maintenance and

calibration, please ask for a quote if you would like us to help you with this.

Trouble Shooting

My refrigerator is not working?

•

Check that the fridge is plugged in and the plug socket is turned on

•

Try another appliance in the power socket. If this appliance works but your fridge

doesn’t, please contact your retailer

My fridge is making a gurgling noise

All

Labcold

refrigerators work by evaporating an environmentally friendly gas. This is what

causes the back of the refrigerator to get cold, and as part of this process the gas has to turn

back in to liquid. This is why sometimes you will hear liquid sounds coming from the fridge.

There is condensation on the glass door of my fridge

If the fridge door is left open too long, or the fridge is over full, or is working in a high ambient

temperature or humid conditions, condensation may form. This is a normal part of the

refrigeration process and as long as the temperatures remain in range, is nothing to worry

about.

Labcold

ntelli

old® Pharmacy Refrigerators are designed for temperate climates, 16⁰

to 32⁰C, with a humidity of 60% RH.

There is ice in my fridge

Small accumulations of ice on the cold plate are quite normal and should melt away after a

few minutes. Larger accumulations can occur for a variety of reasons:

•

The room is too warm or even damp

•

The temperature is set too low - please check the set point by pushing the

set

button.

•

Please contact the

Labcold

service team if the set point is too low (i.e below 3⁰C).

•

The door is left open too long

The fridge is rocking

This is because the refrigerator is not on a level surface. Check that the feet have been adjusted

so the top of the fridge is level and the refrigerator is standing on a hard surface.

How do I check the set point?

All

Labcold

pharmacy refrigerators have a factory set point of 5⁰C. This is the manufacturers

recommend temperature for the storing of vaccines. If you press the

set

button on the front it

will show the temperature the fridge is set to. Should you wish to change the set point please

contact the

Labcold

service team at

service@labcold.com

To defrost you should:

•

Leave unplugged with the door open for at least 6 hours at room temperature or until

any ice is melted. Do not use a sharp implement to remove ice as this will damage

the coating of the fridge

•

Dry thoroughly and remove any surplus water before returning to use

•

Leave cooling for at least 6 hours or until the temperature display show the correct

temperature for at least 30 minutes before reloading with temperature sensitive

contents such as vaccines or other pharmaceuticals.



It is essential that you unplug the refrigerator from the mains to prevent electric

shock and transfer the contents where they can be stored and monitored at the correct

temperatures before defrosting

Although your

Labcold

fridge features automatic off-cycle defrosting, it is recommended that

it is defrosted manually if there is a build up of ice. This can happen for a number of reasons, for

example in times of high humidity, if the door has been opened for a long time, the refrigerator

is overstocked or the ambient temperature is high.

Defrosting

Cleaning

When cleaning you should:

•

Remove the shelves and clean with weak soapy water. Do not use strong detergents

or bleach

•

Wipe the inside of the fridge in the same solution and dry with a soft cloth. Take care

to avoid the light fitting and ensure that the drain hole at the back of the fridge is

clear of debris

•

Wipe the door seal with a damp cloth. Do not use strong detergents or bleach

•

Gently remove the dust on the back of the fridge. Take care not to damage the pipes



It is essential that you unplug the refrigerator from the mains to prevent electric

shock and transfer the contents where they can be stored and monitored at the correct

temperatures before cleaning

It is recommended that your fridge is cleaned on a regular basis.

Labcold

ntelli

old® refrigerators constantly take readings of the air temperature inside the

refrigerator and averages and analyses the results. This means that if you have a separate

monitor it may alarm before the fridge controller, but the refrigerator will still alarm very

shortly afterwards and, if working correctly will do so long before the temperature poses a

threat to the contents.

Why doesn’t the alarm react instantly?

There is water at the back of the fridge

Your

Labcold

refrigerator automatically defrosts and ice and water may be observed at the

back. Any ice is melted and runs through the drain hole to the condensate removal tray at

the back of the fridge. Due to the heat produced by the fridge motor this should evaporate

but may occasionally cause water to be observed in the tray. This is perfectly normal and is

nothing to worry about.

My independent thermometer shows a diff erent temperature to the front of the fridge

Your

Labcold

ntelli

old® refrigerator has a probe placed at the rear of the fridge and the

temperature displayed is calculated by analysing and averaging the temperature data

collected by the probe. A thermometer placed in a diff erent part of the refrigerator may read a

slightly diff erent temperature especially if it is placed close to the door or at the top or bottom

of the fridge as these are the areas where the greatest temperature fl uctuations occur.

Do I really have to have my refrigerator calibrated?

The

ntelli

old® controller, which monitors your refrigerator, is designed to be accurate,

however, the DH Green book now advises that a refrigerator storing vaccines should be

calibrated annually. By calibrating your fridge annually you have documentary proof that the

temperature displayed on the front of the refrigerator is the same as that inside the chamber.

This may be important if the performance of the fridge is questioned by an offi cial body.

Labcold are a UKAS calibration laboratory No 8898 and are therefore capable of providing

calibration to ISO 17025 standards. Why not contact our service team at

service@labcold.

com

for more information?

My timer seems to lose and gain minutes

This is because the controller does not contain a proper clock but an oscillator which can

be aff ected by ambient temperature and power fl uctuations. It will still provide enough

information to show how long there may have been a temperature incursion so there is no

need to reset the timer as this is perfectly normal. Please be aware if you

reset the timer

you may lose data.

Useful Information

Your

Labcold

refrigerator comes complete with a one years parts and labour warranty.

However, if you register your refrigerator you will be entitled to a

5 year warranty

and will be

sent a

free

SD card for automatic 24 hour fridge data logging.

To register your warranty, please complete the enclosed warranty form or visit our web site

www.labcold.com

, click on the ‘Warranty Registration’ tab and follow the instructions. Full

warranty terms and conditions can also be viewed and downloaded from the

Labcold

website.

In the unlikely event that there is a problem with your refrigerator, you should contact your

retailer in the fi rst instance. If you bought your fridge directly from

Labcold

you should contact

our service team on:

01256 705 580

or Email them at

service@labcold.com

When you register your warranty or want to report a performance issue you will need to have

the following information to hand. Please fi ll this in as soon as you get your fridge so we can

help you as quickly as possible in the event of a problem.

Model Number

Serial Number

Retailer

Date Purchased

the professional choice for medical

and scientifi c refrigeration...

Labcold Ltd, Cherrywood, Chineham Park, Basingstoke, RG24 8WF, UK 01256 705 555

* 5 year warranty and free SD card available to UK customers only. Outside the UK, warranty is limited to one

year parts only .SD cards are available only as a chargeable extra.

www.labcold.com