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Gerni NEPTUNE 2 Operating Instructions Manual

Made by: Gerni
Type: Operating Instructions
Category: Pressure Washer
Pages: 20
Size: 3.74 MB

 

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G4

G4

Betjeningsvejledning DK

 Bruksanvisning 

N

 Bruksanvisning 

 

S

 Operating 

guide 

UK

 Betribsanleitung 

D

 Mode 

d’emploi 

F

 Gebruiksaanwijzingen 

 

NL

 

Instrucciones de manejo 

E

 

Instruções para uso 

P

 Käyttöopas 

FI

 Instrukcja 

obs

ł

ugi PL

 

Ελληνικά

 - 

οδηγίες

 

λειτουργίάς

 GR

06

9

51

01

9

.0

1

107145345 C

Operating instructions

NEPTUNE 2

NEPTUNE 2

 Why compromise

 


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Contents

 

Symbols used to mark 
instructions

1 Important 

safety 

instructions 

2 Description

3  Before starting the cleaner 

4  Control / Operation 

5  Applications and methods 

6  After using the cleaner 

7 Maintenance

8 Troubleshooting

9 Further 

information 

  

 

............................................................................................4

  

 

............................................................................................4

2.1 Purpose 

................................................................................6

2.2 Operating 

elements 

..............................................................7

3.1 

Setting up the cleaner ..........................................................7

3.2 Before 

use 

............................................................................7

3.3 

Fill up detergent tank ............................................................7

3.4 

Fill up fuel tank .....................................................................8

3.5 

Connecting the high pressure hose......................................8

3.6 

Connecting the water supply ................................................8

3.7 Electrical 

connection 

............................................................9

3.8 

Antifreeze - before first use ..................................................9

4.1 

Switching on the cleaner ....................................................10

4.2 Connections 

.......................................................................10

4.3 

Pressure regulation (Ergo Vario Press Gun)

1)

 .................... 11

4.4 

Using cleaning agents ........................................................ 11

5.1 Techniques 

.........................................................................12

5.2   Some typical cleaning tasks ...............................................12

6.1 

Switching off the cleaner and disconnecting the supply 

 lines 

....................................................................................14

6.2 

Rolling up the electrical lead and storing accessories........14

6.3 

Storing the cleaner (below 0°C) .........................................14

6.4 

Transporting the cleaner ....................................................14

7.1 

Maintenance plan  ..............................................................15

7.2 Maintenance 

work 

..............................................................15

8.1 

Indications on Display ........................................................16

8.2 Other 

Faults........................................................................17

9.1 

Recycling the cleaner .........................................................18

9.2 Guarantee 

..........................................................................18

9.3 Technical 

data 

....................................................................18

9.4 

EU Declaration of Conformity .............................................19

 


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1  Important safety instructions

Symbols used to mark 
instructions

Before using the 

high-pressure-
cleaner, be sure 
to also read the 

enclosed operat-

ing instructions and keep them 
within reach at all times.

For your own safety

The appliance must 
–  only be used by persons, 

who have been instructed in 
its correct usage and explic-
itly commissioned with the 
task of operating it 

–  only be operated under su-

pervision

–  not be used by children
–  not be used by mentally or 

physically disabled persons

CAUTION!

High-pressure water jets can be 
dangerous if misused. The jet 
must not be directed at persons, 
animals, live electrical equip-
ment or the cleaner itself.

Wear protective clothing, ear 
protection and safety goggles.

Do not use the cleaner when 
other people without protective 
clothing are in the working area.
Do not direct the jet towards 
yourself or towards other per-
sons in order to clean clothes 

or footwear. Do not direct the jet 
towards live animals.
During operation of the cleaner, 
recoil forces are produced at the 
spraying device and, when the 
spray lance is held at an angle, 
a torque is also created. The 
spraying  device must therefore 
be held firmly in both hands.

General

Use of the high-pressure cleaner 
is subject to the applicable local 
regulations.

Besides the operating instruc-
tions and the binding accident 
prevention regulations valid in 
the country of use, observe rec-
ognised regulations for safety 
and proper use.

Do not use any unsafe work 
techniques.

Do not tie the trigger handle 
open.

Transport

For safe transport in and on ve-
hicles we recommend prevent-
ing the equipment from sliding 
and tilting. Secure it with belts.

For transport at temperatures 
around or below 0°C, anti-freeze 
liquid should be drawn into the 
pump and boiler beforehand 
(see chapter 6). 

Before starting the cleaner

If your machine is a 3 phase 
version and has been supplied 
without a plug have it fitted with 
a suitable 3 phase plugwith an 
earth conductor by an electri-
cian.

Each time prior to putting the 
appliance into service, always 
check the power supply cord 
and the other important parts of 
the appliance, such as the high-
pressure hose and the spray 
gun. Do not operate the appli-
ance if any of these parts are 
damaged.

Set up the appliance such that 
the mains connector is readily 
accessible.

Regularly check whether the 
mains lead is damaged or 
shows signs of ageing. Use 
the high-pressure cleaner only 
when the mains power lead is in 
a safe condition. 

Safety instructions 

in these operating 

instructions which 

must be observed 

to prevent risks 

to persons are marked with this 
danger symbol.

This symbol is used 
to mark safety in-
structions that must 
be observed to pre-
vent damage to the 
machine and its per-

formance.

This indicates 
tips and instruc-
tions to sim-
plify work and 
to ensure   safe 
operation.

 


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If the mains power lead is dam-
aged, to avoid hazards, this 
must be replaced either by the 
manufacturer or through his 
customer service or a similarly 
qualified person.

CAUTION!

Unsuitable extension leads can 
represent a source of danger. 
Always unwind lead from the 
reels completely to prevent the 
mains power lead overheating.

Connectors and couplings of 
power supply cords and exten-
sion leads must be watertight.

When using an extension lead, 
check the minimum cross-sec-
tions of the cable:

Cable length
m

Cross section

<16 A

<25 A

up to 20 m

ø1.5mm² ø2.5mm²

20 to 50 m

ø2.5mm² ø4.0mm²

Check the rated voltage of the 
high-pressure cleaner before 
connecting it to the mains power 
supply. Ensure that the voltage 
shown on the rating plate cor-
responds to the voltage of the 
local mains power supply.

It is important that the electrical 
connection for this appliance 
has been installed by an electri-
cian and in compliance with IEC 
60364 and the country-specific 
regulations.

We recommend that the electri-
cal connection to this appliance 
should incorporate 
–  either a fault current circuit 

breaker, which cuts off the 
mains voltage if the fault 
current exceeds 30 mA for 
30 ms,

–  or an earth resistance meter.

Check that cleaning will not 
result in dangerous substanc-
es (e.g. asbestos, oil) being 
washed off the object to be 
cleaned and harming the envi-
ronment.

Do not clean delicate parts 
made of rubber, fabric, etc. with 
the 0° jet.  Keep some distance 
between high pressure nozzle 
and surface in order to prevent 
the surface from damage.

Do not use the high-pressure 
hose for lifting loads.

The maximum permissible 
working pressure and tempera-
ture are printed on the high-
pressure hose.

 

Store the cleaner 
where it will not be ex-
posed to frost or use 

anti-freeze liquid!

Never operate the cleaner with-
out water. Even brief shortages 
of water result in severe dam-
age to the pump seals.

Operation

Keep cabinet closed during op-
eration.

Do not damage the mains pow-
er lead (e.g. by driving over it, 
pulling or crushing it).

Disconnect the power cord by 
pulling the plug only (do not pull 
or tug the power cord).

IMPORTANT!

This appliance has been de-
vised for use with cleansing 
agents that are supplied and 
recommended by the manufac-
turer. The use of other cleansing 
agents or chemicals can impair 
the safety of the appliance.

CAUTION!

The appliance is intended to 
be used with heating oil EL or 
diesel oil.

 

Unsuitable fuels (e.g. 

petrol) must not be used as they 
can represent a source of dan-
ger.

If the machine is to be oper-
ated at fuel stations or in other 
potentially hazardous areas, 
the machine may only be em-

ployed outside the hazard areas 
defined in the German  „Techni-
cal Guidelines for Inflammable 
Fluids“ applicable at the point 
of use due to the potential ex-
plosion hazard posed by the 
burner.

When setting up the appliance 
indoors, always ensure suitable 
ventilation and that the exhaust 
gases are expelled in a suitable 
way. We will be glad to provide 
tips for connection systems, on 
request.

If the machine is to be con-
nected to a flue gas stack, then 
local building regulations must 
be observed. We will be glad to 
provide tips for connection sys-
tems, on request.

CAUTION!

Beware of hot water and 
steam discharge up to 
150°C when operating in 
steam stage.

CAUTION!

Do not touch or cover 
the exhaust. Risk of 
burns and fire.

Do not touch, cover or place hose 
or cord over the chimney. Danger 
for persons, risk of overheating 
and fire.

Electrical equipment

CAUTION!

Never spray electrical equip-
ment with water: danger for per-
sons, risk of short-circuiting.

Switching on the cleaner may 
cause voltage 

fl

 uctuations.

Voltage fluctuations should not 
occur if the impedance at the 
transfer point is less than 0.15



If in doubt ask your local elec-
tricity supplier.

Maintenance and repair
CAUTION!

Always remove the plug from 
the mains plug socket before 

 


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cleaning or carrying out mainte-
nance work on the cleaner.

Carry out only the maintenance 
operations described in the op-
erating instructions. Use only 
original Gerni spare parts.
Do not make any technical mod-
ifications to the high-pressure 
cleaner.
Ensure that the machine is reg-
ularly serviced by Authorised 
Gerni dealers in accordance 
with the maintenace plan. Fail-
ure to do so will invalidate the 
warranty.

CAUTION!

High-pressure hoses, fittings 
and couplings are important for 
the safety of the cleaner. Use 
only high-pressure parts ap-
proved by the manufacturer!
The mains power lead must not 
differ from the version specified 
by the manufacturer and may 
only be changed by an electri-
cian.
Please contact the Gerni service 
department or an authorised 
specialist work-shop for all other 
maintenance or repair work!

Testing

The cleaner conforms to the 
German „Guidelines for Liq-
uid Spray Jet Devices“. The 
high-pressure cleaner must be 
subjected to a safety examina-

tion in accordance with the „Ac-
cident Prevention Regulations 
for Working with Liquid Spray 
Jet Devices (BGV D15)“ as re-
quired, but at least every 12 
months, by an authorised in-
spector.

After all repairs or modifica-
tions to electrical equipment, 
the protective conductor resist-
ance, the insulation resistance 
and the leakage current must 
be measured. Furthermore, a 
visual inspection of the mains 
power lead, a voltage and cur-
rent measurement and a func-
tion test must be carried out. 
Our after-sales service techni-
cians are at your disposal as au-
thorised inspectors.

The complete „Accident Preven-
tion Regulations for Working 
with Liquid Spray Jet Devices“ 
are available from the Carl Hey-
manns Verlag KG, Luxemburger 
Strasse 449, 50939 Cologne or 
from the appropriate associa-
tion of employers’ liability insur-
ances.

The pressure-bearing parts of 
this high-pressure cleaner have 
been manufactured in accord-
ance with § 9 of the German 
Pressure Vessels Ordinance 
and successfully subjected to a 
pressure test.

Safety devices

Unacceptably high pressure is 
fed back without residual pres-
sure via a bypass line into the 
intake line of the pump when the 
safety device is tripped. 

If the conveying capacity falls 
below a fixed value, the built-
in flow monitor automatically 
switches off the oil burner. The 
oil burner is set to continuous 
ignition. As an additional protec-
tion mechanism, a thermo-sen-
sor is integrated in the chimney 
of the heat exchanger. As such, 
the appliance cannot overheat.

The safety devices are factory 
set and leaded, and must not be 
adjusted.

Warning

•  Inhalation of aerosols can 

be hazardous to health.

• 

Where applicable use a de-
vice in order to avoid or re-
duce aerosols production, 
e.g., a shield covering the 
nozzle.

• 

For protection against aero-
sols use a respiratory mask 
of class FFP 2 or higher.

2 Description

2.1 Purpose

This high-pressure cleaner has 
been designed for professional 
use in

– Agriculture
– industry
– transport 

industry

– automotive 

cleaning

– municipal 

facilities

– cleaning 

trade

– construction 

industry

– food 

industry

etc.

Chapter 5 describes the use of 
the high-pressure cleaner for 
various cleaning jobs.

Always use the cleaner as de-
scribed in these operating in-
structions. Any other use may 
damage the cleaner or the sur-
face to be cleaned or may result 
in severe injury to persons. 

 


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0

300

CUT OUT

1

°F

210

80 

85

°C

175

105

120

60140

70

160

90 

195

100

30

40

50

0

2%

1%

3%

4%

2.2 Operating 

elements

1.  High pressure hose reel

1)

 

2.  Top cover release

3.  Cannister for detergent

4. Cable 

hook

5. Spray 

lance

6.  Supply water connection
7.  Spray lance storage
8. Hose 

hook

9.  Tank filler for fuel
10.  High pressure hose 

connection for machines 
without hose reel

11. Control panel
12. Power ON
13. Fuel low

1) 

14. AntiStone low

1)

15.  Service interval due/expired
16. Boiler overheated
17.  Flame sensor is sooted
18. Main switch

19. Temperature controller
20.  Detergent metering knob

1)

3  Before starting the cleaner

3.1 

Setting up the cleaner

Every fuel-burning appliance, 
such as pressure washers, de-
pends upon a proper mix of fuel 
and air (by weight) for proper 
combustion. Therefore some 
adjustment of the air regulation 
to the burner may be necessary 
to take account of altitude and 
the resulting air pressure. This 
is true whether your fuel is Ker-
osene or Diesel.
Your Gerni hot water pressure 
washer was thoroughly tested 
and adjusted for optimum per-

formance before it left our fac-
tory. The factory is located at ap-
proximately 140m (450 ft) above 
sea level, and the combustion 
settings are optimal for that el-
evation. 

If your location is higher than 
1200m (3900 ft) above sea lev-
el, your burner may require re-
adjustment for proper perfor-
mance and best fuel economy. 
Contact your Dealer or Gerni 
for assistance.

3.2   Before use

1.  Before using the cleaner for 

the first time, check it care-
fully to detect any faults or 
damage.

2.  Run the machine only when 

it is in perfect condition.

3. The slope on which the high 

pressure cleaner is placed 
must not exceed more than 
10

 in any direction. 

See page 2 at front of these 
operating instructions.

3.3 

Fill up detergent tank

1)

1. Fill up detergent tank with 

prediluted detergent.

Capacity - see chapter 9.3 Tech-
nical Data.

Max 10

°

 


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3.5 

Connecting the high 
pressure hose

1. Put the quick connector of 

the high pressure hose onto 
the nipple on the cleaner.

1)

 

3.4 

Fill up fuel tank

NOTE!
At temperatures below 8° C, the fuel 
oil begins to solidify (paraffin precip-
itation). This can lead to difficulties 
in starting the burner. Before the 
winter period either add a solidifica-
tion point / flow improver (available 
from the fuel oil trade) to the fuel or 
use winter diesel fuel.

With the machine cold:

Fill fuel tank from a clean con-
tainer with a fresh fuel, heating 
oil, DIN 51603-1 (without bio 
diesel) or Diesel EN 590 (Diesel 
with a bio diesel content up to 
7%).

Diesel according to EN 590 (up 
to 7% bio diesel) can be used 
with the following restrictions: 
Maximum storage time in high 
pressure cleaner diesel tank: 1 
month.
Diesel stored externally for 
more than 6 months is not al-
lowed to be filled into Nilfisk-
ALTO high pressure cleaners.
Diesel EN 590 is not recom-
mended for use in HPW's at 
an ambient temperature below 
0°C.
Diesel EN 590 from an open 
container must not be used.

The fuel must be free from con-
tamination. 
Tank capacity see chapter 9.3 
Technical data.

Be careful not to damage the 
fuel tank filter to avoid dirt en-
tering in the  tank

3.6 

Connecting the water 
supply

1.  Rinse the water supply hose 

briefly in order to prevent 
sand an other dirt particles 
entering into the machine.

2. Connect water supply hose 

to the machine.

3.  Open water tap.

NOTE!
See chapter 9.3 Technical Data for 
required quantity of water and water 
pressure. 

In the case of poor water quality 
(sand, etc.), we recommend that a 
fine water filter is fitted in the water 
inlet.

We recommend the use of a textile-
reinforced water hose with a nomi-
nal diameter of min. 3/4" (19 mm).

 


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3.7 Electrical 

connection

Before connecting devices with 
voltage changeover

1)

: Check that 

the pre-selected voltage on the 
machine corresponds with the 
voltage of the electrical instal-
lation. Otherwise the electrical 
devices of the machine can be 
destroyed.

CAUTION!

When using cable reels:
1.  Due to the risk of overheat-

ing and fire, always unwind 
the power supply cord fully.

The cleaner may only be con-
nected to a correctly installed 
electrical installation.

1.  Observe safety instructions in 

chapter 1.

2.  Put the plug into the electrical 

socket.

400V

400V

230V

230V

2%

3%

4%

3.8 

Antifreeze - before first 
use

The machine is protected with 
anti-freeze from the factory. 

Catch the liquid discharging  at 
first (approx. 5 l) for re-use in a 
container.

 


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4  Control / Operation

4.1 

Switching on the 
cleaner

1. Move the main switch into 

position 'Cold Water' (A)

The control electronics sys-
tem performs a self-test, all the 
LEDs light up once.
The motor starts
 

lights up.

2.  Ventilate the machine for air 

by activating the spray gun

3. When the water flow is even, 

continue with the following 
steps:

NOTE!

Always remove any dirt from the 
nipple before connecting the spray 
lance to the spray gun.

4.2 Connections

C

E

D

4.2.1  Connecting the spray 

lance to the spray gun 

1. Pull the quick release grip (C) 

of the spray gun forwards 
and lock it by turning it to the 
left.

2.  Insert the nipple of the spray 

lance (E) into the quick re-
lease connection and turn 
the quick-release grip to the 
right (D).

3.  Pull the spray lance (or other 

accessory) forwards to check 
that it is securely attached to 

0

A

B

4.2.2  Hot water operation (up 

to 100

°

C)

1. Move main switch into the 

position 'Hot Water' (B) and 
select the required tempera-
ture on the temperature con-
trol

2.  Unlock the spray gun and ac-

tuate it.

The burner switches on.

In case of interruptions in work:
Also be sure to insert the safety 
catch even during short interrup-
tions in work (see Fig. in section 
6.1)

IMPORTANT!
In the case of appliances with a 
hose reel:
In hot water mode, unwind the 
high-pressure hose fully from the 
hose reel, as otherwise the hose 
reel may become warped due to 
the effects of the heat.

 


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1.  Set the desired concentra-

tion of cleansing agent at the 
cleansing agent dosing facil-
ity.

2.  Spray the object to be cleaned.
3.  Allow the cleaning agent to 

work, depending on the de-
gree of soiling. Then rinse off 
with the high pressure spray 
jet.

CAUTION!
Never allow cleaning  agent to dry on the 
surface to be cleaned. The surface may be 

damaged.

For special applications (e.g. disinfection) 
the exact detergent concentration has to 
be determined by measuring cup. For wa-
ter throughput of the machine see chapter 

9.3 technical data.

4.3 Pressure 

regulation 

(Ergo Vario Press 
Gun)

1)

1.  Operate the Vario trigger in 

order to vary the water 

fl

 ow 

and thereby the pressure

2.  Push the trigger forwards to 

obtain full pressure and 

fl

 ow

4.4 

Using cleaning agents

1.  Replace the standard nozzle 

with the steam spray nozzle 
(See catalogue for accesso-
ries).

2. Open cover.
3. Turn the twist grip on the 

safety control block com ple-
te ly to the left (anti clock wise 
direction).

4.  Turn the main switch into po-

sition ‘Hot Water’.

5. 

Select temperature (over 
100°C).

4.2.3  Steam operation (over 

100°C)

1)

0

2%

1%

3%

4%

For safety reasons, never tie back or 
wedge open the trigger of the spray gun in 
open position during operation. The trigger 
must be free to close when released, thus 
interrupting the flow of the water

 


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5  Applications and methods

5.1 Techniques

Ef

fi

 cient high pressure cleaning is achieved by following a few 

guidelines, combined with your own personal experience of speci

fi

 c 

cleaning tasks. Accessories and detergents, when correctly chosen, 
can increase the ef

fi

 ciency of your pressure washer. Here is some 

basic information about cleaning.

5.1.1 Soaking

Encrusted or thick layers of dirt can be loosened or softened by a 
period of soaking. An ideal method within agriculture – for example, 
within pig sties. The soaking method can be achieved by use of foam 
or simple alkaline detergent. Let the product lie on the dirty surfaces 
for around 15 minutes before pressure washing. The result will be a 
much quicker high pressure cleaning process.

Foam or detergent should be applied onto dry surfaces (not in direct 
sun light) so that the chemical product is in direct contact with the 
dirt. Detergents are applied from bottom to top, for example on a car 
bodywork, in order to avoid “super clean” areas, where the detergent 
collects in higher concentration and streams downwards. Let the 
detergent work for several minutes before rinsing but never let it dry 
on the surface being cleaned.

5.1.2  Detergent and Foam

5.1.3 Temperature

Detergents are more effective at higher temperatures. Greases, oils 
and fats can be broken down more easily at higher temperatures 
also. Proteins can be cleaned at temperatures of around 60°C. Oils, 
traf

fi

 c 

fi

 lm around 70°C, and grease can be cleaned at 80°C - 90° C.

5.1.4 Mechanical Effect

In order to break down tough layers of dirt, additional mechanical 

effect may be required. Special lances and rotary or wash brushes 
offer this supplementary effect that cuts through dirt. 

5.1.5  High Water Flow or 

High Pressure

High pressure is not always the best solution and high pressure may 
damage surfaces. The cleaning effect also depends upon water 

fl

 ow. Pressure levels of around 100 bar may be suf

fi

 cient for vehicle 

cleaning (in association with hot water). Higher 

fl

 ow levels give the 

possibility to rinse and 

fl

 ush away large amounts of dirt easily.

5.2   Some typical cleaning 

tasks

5.2.1 Agriculture

Task

Accessories

Method

Stables
Pig Pens, Sties

Cleaning of walls, 
floors and equip-
ment 

Disinfectant

Chemical Foam Injec-
tors
Foam lance
Powerspeed lance
Floor Cleaner

Detergents
Universal
Alkafoam

Disinfectant 
DES 3000

1.  Soaking – apply foam to all surfaces (bottom to top) 

and wait for approx. 15 minutes.

2.  Remove the dirt from surfaces with the high pressure 

lance or chosen accessory. Again, clean from bottom 
to top on vertical surfaces.

3. To 

fl

 ush away large quantities of dirt, change to low 

pressure mode and use the higher 

fl

 ow to push away 

the dirt.

4.  Use recommended disinfectant products and methods 

to ensure hygiene. Apply DES 3000 disinfectant once 
the surfaces are perfectly clean.

Machinery
Tractors
ploughs etc.

Detergent injection
Powerspeed lances
Curved lances and un-
derchassis washers
Brushes

1.  Apply detergent to vehicle or equipment surfaces in 

order to soften up dirt and grime. Apply from bottom 
to top.

2.  Proceed with cleaning using the high pressure lance.  

Clean again from bottom to top.  Use accessories to 
clean in dif

fi

 cult to reach places. 

3.  Clean fragile areas such as motors, rubber at lower 

pressure levels to avoid damage.

 


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13

1)

 Options / model variants

NEPTUNE 2

5.2.2 Vehicle

Task

Accessories

Method

Vehicle bodywork

Standard lance
Detergent injection
Curved lances and un-
derchassis washers
brushes

Detergents
Active Shampoo
Active Foam
Sapphire
Super Plus
Active Wax 
Allosil
RimTop

1.  Apply detergent to vehicle or equipment surfaces in 

order to soften up dirt and grime. Apply from bottom 
to top. In cases of particularly dirty vehicles, pre-spray 
with a product such as Allosil in order to remove traces 
of insects etc, then rinse at low pressure and apply 
normal car cleaning detergent. Let detergents settle 
for 5 minutes before cleaning off. Metallic surfaces 
can be cleaned using RimTop.

2.  Proceed with cleaning using the high pressure lance.  

Clean again from bottom to top.  Use accessories to 
clean in dif

fi

 cult to reach places.  Use brushes in order 

to add a mechanical cleaning effect. Short lances can 
help for cleaning of motors and wheel arches. Curved 
lances or undercarriage washers  can be valuable for 
the cleaning of car underchassis and wheel arches.

3.  Clean fragile areas such as motors, rubber at lower 

pressure levels to avoid damage.

4.  Apply a liquid wax using the pressure washer in order 

to protect the bodywork from pollution.

5.2.3  Buildings and Equipment

Task

Accessories

Method

General surfaces

Metallic equipment

Foam injectors 
Standard lance
Curved lances
Tank cleaning
head

Detergents
Intensive
J25 Multi
Combi Active
Alkafoam 

Disinfectant
DES 3000

1.  Apply thick foam over the surfaces to be cleaned. 

Apply on dry surfaces. Apply from top to bottom on 
vertical surfaces. Let the foam act for up to 30 minutes 
for the optimal effect.

2.  Proceed with cleaning using the high pressure lance.  

Use applicable accessories. Use high pressure to 
dislodge large amounts of incrusted dirt or grime. 
Use lower pressure and high water volume in order 
to rapidly 

fl

 ush away loose dirt and rinse surfaces.

3.  Apply DES 3000 disinfectant once the surfaces are 

perfectly clean.

Areas covered by amounts of loose dirt, such as animal 
remains in slaughterhouses, can be cleaned by using 
high water 

fl

 ow to 

fl

 ush away the dirt to evacuation pits 

or drains.
Tank cleaning heads can be used to clean barrels, vats, 
mixing tanks etc. Cleaning heads may be hydraulically or 
electrically powered and give the possibility for automatic 
cleaning without a constant user.

Rusted or damag-
es surfaces prior 
to treatment

Wet Sandblasting 
equipment

1.  Connect the sandblasting lance to the pressure 

washer and place the suction tube in the sand.

2.  Always wear protective equipment during sandblast-

ing.

3.  Spray the surfaces to be treated with the mix of water 

and sand. Rust, paint etc will be stripped off.

These are merely several examples of cleaning tasks that can be solved by a pressure washer in asso-
ciation with accessories and detergents. Each cleaning task is different. Please consult your local dealer 
or Gerni representative in order to discuss the best solution for your own cleaning tasks.

 


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14

1)

 Options / model variants

NEPTUNE 2

6.1 Switching 

off 

the cleaner and 
disconnecting supply 
lines

6  After using the cleaner

6.2 

Rolling up the electrical 
lead and storing 
accessories

To prevent accidents, always 
carefully roll up the electri-
cal lead and the high pressure 
hose.

Place the spray lance into the 
storage position.

6.3 

Storing the cleaner 
(below 0°C)

Store the cleaner in a dry room 
without danger of frost or protect 
as below:

1.  Remove the water inlet hose 

from the cleaner.

2.  Remove the spray lance.
3. Switch on the cleaner with 

the main switch in position 
"Cold Water". 

4.  Operate the spray gun.
5.  Open the cover (A)
6. Gradually pour antifreeze 

(approx. 5 litres) into the wa-
ter tank.

7. During suction operate the 

spray gun two or three times.

8. The machine is protected 

against frost when antifreeze 
solution emerges from the 
spray gun.

9.  Lock the safety catch on the 

spray gun. 

10.Close the cover
11. Switch off the cleaner.
12. To avoid any risks, store the 

cleaner temporarily in a heat-
ed room in upright position.

13. When the machine is put into 

service again, the antifreeze 
solution can be collected and 
stored for future use.

1.  Close water tap
2. Activate spray gun  without 

lance in order to empty all re-
sidual water in the system

3.  Turn the main switch to posi-

tion „

OFF

“.

4. Pull out the plug from the 

electrical socket.

5.  Squeeze the spray gun han-

dle until the cleaner is de-
pressurised.

6.  Lock the safety catch on the 

spray gun.

7.  Remove the water hose from 

the cleaner.

A

6.4   Transporting the 

cleaner

The machine can be in either 
upright position or tilted position 
during transportation. 

Use the 

fi

 xing points (B) when 

securing with belts. 

Notice the risk of leaking water by 
sudden heavy movements during 
transportation.

B

B

 


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15

1)

 Options / model variants

NEPTUNE 2

7.2.4 Flame 

sensor

1)

7 Maintenance

7.1 Maintenance 

plan

Maintain water filters and fuel fil-
ters as required. 

7.2 Maintenance 

work

7.2.1 Water filters

A water 

fi

 lter is 

fi

 tted on the water 

inlet to prevent large particles of 
dirt from entering into the pump.

1.  Unscrew quick coupling with 

tool.

2. Remove 

fi

 lter and clean it.

3.  Remount the 

fi

 lter and quick 

coupling

7.2.2 Maintenance of fuel 

filter

1.  Open hose clips
2.  Replace fuel filter
3.  Close hose clips
4.  Dispose the cleaning solu-

tion/damaged filter in ac-
cordance with the disposal 
regulations

7.2.3  Emptying the fuel tank

1.  Unscrew the cap
2.  Remove the strain
3.  Tilt the machine to a 

horizontal position 

4.  Let the fuel pour into an 

empty container

1. Dismount the sensor and 

clean with a soft cloth.

2. Ensure that the sensor is 

correctly seated when install-
ing again - the symbols must 
face upwards.

 


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16

1)

 Options / model variants

NEPTUNE 2

8 Troubleshooting

8.1 

Indications on Display

Indication lights

Cause

Remedy

 >

>

The light is constant
- The appliance is ready for 

operation

Flashing light
- Flow sensor fault
- Water tap closed or water 

shortage

- Detergent tank empty
- Pressure regulation on the 

safety control blocks or 
the VarioPress lance is set 
to low water volume

- Machine scaled
- Spray gun is leaking 
- High pressure hose, 

coupling or line system is 
leaking

> Refuel detergent or set SDR 

value to “0“

>

Constant light
- Low fuel level

>
>

Top up fuel 
Cold water operation is pos-
sible

>

Flashing light
- Low AntiStone level

> Top up AntiStone

>

>

Constant light
- Service interval has 

expired

Flashing light
- Service interval due in 20 

hours

- Microprocessor error

>

>

>

Contact Gerni Service

Contact Gerni Service

Machine shutdown

>

Constant light
- Boiler overheated. 

Exhaust sensor (EXT-H) 
has cut off fuel supply

- Insuf

fi

 cient water 

fl

 ow

- Machine scaled
- Boiler not serviced

>

>
>

Machine shuts down. Cold 
water operation is possible. 

Check water supply
Contact Gerni Service

>

Constant light
- Flame sensor (B7) is 

sooted

- Ignition or fuel system 

failure 

>

>
>

Clean 

fl

 ame sensor (B7) (see 

chapter 7.2.4)
Contact Gerni Service
Cold water operation is pos-
sible

 


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17

1)

 Options / model variants

NEPTUNE 2

8.2 Other 

Faults

Fault

Cause

Remedy

 

 

not ON

>  Plug not connected to the 

electrical plug socket

Put the plug into the electrical 
socket.

Check fuse (see chapter 9.3 Techni-
cal Data)

Pressure too low

>

High pressure nozzle worn 
out

Replace nozzle

>

Pressure regulation set to low 
pressure or VarioPress-lance

1)

 

set to low water volume.

Turn the twist grip on safety control 
block clockwise (+) or set Vario-
Press-lance

1)

 to higher water volume 

(see chapter 4.4)

Machine is running with 
pulsating pressure and 
makes knocking noise

>

Pump has drawn in air as the 
detergent tank is empty

Close detergent valve. Remove 
lance from gun. Operate spray gun 
and let machine run until air in pump 
is gone and the machine is running 
normally again.

No detergent drawn in

>

Detergent tank empty

Top up detergent tank

>

Dirt in detergent tank

Clean detergent tank

>

Suction valve at cleaning 
agent inlet soiled

Remove suction valve and clean or 
replace

Burner soots up

>

fuel contamination

   Contact Gerni Service

>

Burner sooted or adjustment 
incorrect

Indication lights

Cause

Remedy

>

Flashing light
- Motor is overheated

>

 >

Turn main switch to position 
“OFF“ - let the machine cool 
down
Remove/disconnect extension 
cable
Possible phase failure on 3 
phase variants: have electrical 
connection checked
Contact Gerni Service

>

Flashing light
- Faulty temperature sen-
sor (B1)

>

>

>

Cold water operation is pos-
sible
Check wire to temperature 
sensor (B1)
Contact Gerni Service

>

Flashing light
- Overheat error has oc-
curred

>

>

Cold water operation is pos-
sible 
Contact Gerni Service

>

Visual test of lamps 
- When switching on, 

all LEDs light up for 
approximately 1 second  

 


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18

1)

 Options / model variants

NEPTUNE 2

The cleaner contains valuable 
materials that should be recy-
cled. Therefore, make use of 
your local waste disposal site.
Contact your local authorities or 
your nearest dealer for further 
information. 

9.2 Guarantee

Our general conditions of busi-
ness are applicable with regard 
to the guarantee. Subject to 
change as a result of technical 
advances.

The guarantee is invalidated if 
the machine is not operated in 
accordance with these instruc-
tions or otherwise abused. The 
guarantee is invalidated if the 
machine is not serviced as de-
scribed.

9.3 Technical 

data

 

9 Further information

9.1 

Recycling the cleaner

If the cleaner is discarded, make 
it unusable immediately 

1. Unplug the cleaner and cut 

the power cord.

 

 

2-16

2-26

Voltage 230 V /1~/50Hz

AU

AU

Fuse A

10

15

Power rating 

kW

2.2

3.4

Working pressure

bar/MPa

100/10

145/14.5

Volume 

fl

 ow (max)

l/h

450

600

Volume 

fl

 ow Q

IEC

l/h

400

530

Permissable temperature

°C

90/150

Max. water inlet temperature

°C

40

Max. water inlet pressure

bar/MPa

10

Dimensions l x w x h

mm

607x688x1000 

Weight

kg

97

Noice level at a distance of 
1m EN-60704-1

dB(A)

76

77

Sound power level LWA

dB(A)

90

91

Recoil forces

N

14

21

Vibration ISO 5349

m/s

2

 2.5

Fuel tank

l

17

Detergent tank

l

5

 

 

 

 


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19

1)

 Options / model variants

NEPTUNE 2

9.4 

EU Declaration of Conformity

EU Declaration of Conformity

Product:

High Pressure Washer

Type:

NEPTUNE 2

The design of the unit corre sponds to 
the following  pertinent  regulations:

EC Machine Directive 

2006/42/EC

EC Low-voltage Directive 

2006/95/EC

EC EMC Directive    

 2004/108/EC

EC RoHS Directive                                                      2011/65/EC
EC PED Directive                                                            97/23/EC

Applied harmonised standards:

EN ISO 12100-1, EN ISO 12100-2, EN 60335-2-79, 
EN 55014-1(2002), EN 55014-2(2001), EN 61000-3-2 (2006)

Applied national standards and 
technical specifi cations: 

IEC 60335-2-79

Name and address of the person 
autho rised to compile the technical 
fi le:

Anton Sørensen
General Manager, Technical Operations EAPC 

Nil

fi

 sk-Advance A/S

Sognevej 25
DK-2605 Brøndby

Identity and signature of the person 
 empowered to draw up the declaration 
on behalf of the manufacturer:

Anton Sørensen
General Manager, Technical Operations EAPC 

Nil

fi

 sk-Advance A/S

Sognevej 25
DK-2605 Brøndby

Place and date of the declaration:

Hadsund, 14-02-2013

 


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AUSTRALIA:

Nilfi sk-Advance Pty LTd

Unit 1/13 Bessemer Street

Blacktown NSW 2148

Phone: 1300 556 710

E-mail: sales@gerni.com.au