Full Text Searchable PDF User Manual
SER V ICE GU ID E
VERSION 1.0
SERVICE GUIDE
K Y E
SYSTEMS CORP.
MULTIMEDIA KEYBOARD
TTLM PRO
page 1 / Total 11 pages
SERVICE GUIDE
VERSIO N 1.0
Table of Contents
Getting Started………………………………………………………………….……. 2
How to Use the Service Guide………………………………………… 3
Conventions Used in this Guide………………………………………. 4
Necessary Tools ..……………………………………………………… 4
Safety
Precautions………………………………………………………
4
Chapter 1. How to Handle Defective Returns…………………………………….. 5
1.1
Overview ……………………………………………………………. 5
1.2
Problems…………………………………………………………….
6
Chapter 2. How to Check the Keyboard………………………………………….. 8
2.1 How to check the Assembly of Keyboard……………………..…. 8
2.2 How to Test the Keyboard…………………………………………. 8
2.3
How
to
Take
Apart
your
keyboard……………………………….....
8
C hapter 3. Important Notes
3.1 Packing r equirement for sending the PCB assembly by post…… 9
3.2 Short of spare parts while repairing a keyboard…………………... 9
Appendix : Part List............................................................................................................................10
page
2
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- 3 -
SERVICE GUIDE
VERSIO N 1.0
Getting Star ted
How
to
Use
the
Service
Guide
This Service Guide provides instructions and illustrations of servicing keyboard
related to KYE TTLM
PRO
multimediaS
Keyboard. In this section, a basic preparation
for servicing the keyboard w ill be instructed , and therefore please read this section
carefully , before you star t servicing the keyboards.
Divided into 6 sections, this Service Guide describes an in-depth explanation of
servicing keyboard step by step. Each topi c may be related with each other; hence
you are highly recommended to read this guide from cover to cover first. After that,
you may go directly to the
specific topic that most interests you or meets your
immediate needs.
Chapter 1: How to Handle Defective Returns
Gives a brief working flow for handling defectives returns by which you may
distinguish the causes of the defective returns with the help of these working
f lows.
C hapter 2: How to Check the Keyboard
Gives complete
hardware and Software on how to uninstall and install
the
keyboard.
C hapter 3: Important
Notes
Gives inform ation on how to have your keyboard well packed and what to
do when being short of spar e parts.
Appendices : Provides part lists
page
3
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SER V ICE GU ID E
VERSIO N 1.0
Convention Used in this Guide
Pay
Specific
Attention
:
Instructions
that are
important to remember
and
may
mistakes.
Caution : Information
that, if not followed, may result in damage to the
pr
oduct.
Necessary Tools
•
Desktop or Notebook
•
CD driver
•
Screwdriver ( Cross type )
Safety Precautions
The follow ing precautions should be observed in handling the keyboard described in
this guide :
•
Place the keyboard on a flat, level and stable surface.
•
Do not place the k
eyboard environments subject to mist, smoke,
vibration, excessive dust, salty or greasy air , or other corrosive gases
and fumes.
•
Do not drop or jolt the keyboard.
•
Do not bump or knock the document glass as it is fragile and could
break.
•
Do not perform any maintenance with wet hands.
•
Prevent foreign substances, such as w ater, other liquids or chemicals,
from entering the keyboard while performing maintenance procedures
on the keyboard.
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4
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SERVICE GUIDE
VERSION 1.0
Chapter 1. How to Handle Defective Returns
1.1 Overview
Functioning NG
Functioning NG
Functioning OK
Functioning OK
Verifying problem &
Proceeding necessary tests
Analyzing possible
Mal f unction causes
Deciding & proceeding
the rectification methods
Replacing necessary
defective parts
Proceeding tests to verify
if the keyboard is functioning
normally
Return the keyboards w ith
proper repackaging to
customers
Receiving Defective
Keyboards
from Custom ers
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5
/ Total 11 pages
SER VICE GU ID E
VERSION 1.0
1.2 P roblem
Problem Descriptions
1.2.1 Keystuck, wrong key-top arrangement.
Solution 1 : Re-fix link
Solution 2 : Change Key-Top
Solution 3 : Change Rubber dome
1.2.2 Standard key w/no good return force
Solution 1: Change Rubber dome
1.2.3 Hot-key w/no good return force
Solution 1 : Change Rubber Sheet
1.2.4 No Power
Solution 1 : Re-solder the Cable w ire
With the PC B
Solution 2 : Change PCBA
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6
/ Total 11 pages
SER VICE GU ID E
1.2.5 Key no function
Solution 1 : Change Module
Solution 2 : Change PCBA
1.2.6
R
ecevier
no function
Solution 1 : Ch ange
R
ecevier
VERSION 1.0
1.2.
7
Mouse
no function
h
Cable or PCB-A
Solution 2 :
Solder contacts of the
Solution 2 : Change
Mouse down PCBA
hange
Mouse up PCBA
Solution 1 : Ch
Recevier Cable or PCB-A
Recevier PCBA
1.2.
7
mouse down PCBA Mouse up PCBA
touched up PCB-A
page
7 / Total 11 pages
SERVICE GUIDE
VERSION 1 0
.
1.2.
8
Can not recharge
Mouse PCBA
Solution : Change receiver PCBA
Solution
4
: Change
Mouse PCBA
Solution3: Solder contacts of the
touched up PCB-A
or charger PCBA
charger PCBA
receiver PCBA
page
8
/ Total 11 pages
SER VICE GU ID E
VERSION 1. 0
C hapter 2: How to Check the Keyboard
2.1
How
to
check
the
Assembly
of
Keyboard
2.1.1 C heck all the accessories of the keyboard packing
→
Check the Keyboard
•
Dimension
•
Top
→
Check CD driver
→
C heck the Keyboard Recognizance
2.1.2 How to test the Keyboard
Step 1. To tak e your computer.
Step 2. Take the
Recevier
to connect the computer.
Step 3. Turn on your computer.
Step 4. Put on the CD driver to setup your software.
Step 5. To try the Keyboard
2.1.3 How to tak e a part your Keyboard
Step 1. Take the screwdriver .
Step 2. Turn on the case.
Step 3. Check the cable line have to broken.
Step 4. Check the PCBA
→
→
Check
Recevier and Mouse
•
page
9
/ Total 11 pages
SER V ICE GU ID E
VERSION 1.0
Chapter 3. Important Notes
3.1
Packing requirement for Sending the PC B assembly by post
A keyboard mainly includes the following items : Keyboard, CD driver ,
Recevier,Mouse,
and
PCBA . PCB
A
assembly is a kind of sophisticated electronic circuit board.
Therefore, well packing will be required when sending them by post.
•
Some sophisticated IC components are mounted on the PCB assembly,
hence it is necessary to pack each PC B assembly w ith a separate static
protecting bag, in order to avoid static electricity .
•
Reliable external packing is also v ery important w hen sending the PCB
assembly by post, in that it would avoid unnecessarily lost or damage.
3.2
Short of spare parts while
repairing
a
Keyboard
If you are short of spare parts when you have some keyboards waiting to be
repaired, it would be recommended to take the necessary parts from one
keyboard, so that you may have the as many as keyboards be repaired and
sent back to your customer, and left only one or few keyboards waiting for
spare parts sending from KYE.
KYE.
page
10
/ Total 11 pages
VERSION 1.0
KC1271030001 Antenna
KPA952832301
Welded Module
KD1100000036
CD Driver
OST1200333N1
TP single teeth screws 2.0*3
OSTF260703N1
TP screws 2.6*7.0
KF29A6981601
Plastic wheel
KJ09A6932311
Rubber wheel
KJ04A6900012
Right hotkey rubber
KJ04A6900013
Diamond key rubber
KF06A69A3703
Little decorating loop
KJ04A6900011
Left hotkey rubber
KF08A6992003
Diamond key
KF06A69A3702
Big decorating loop
KF08A69A3701
Left hotkey
KF08A6992002
Right hotkey
KH12A954B001
SPRING(+)
KH13A954B001
SPRING(-)
KPA95A570001
Silkscreened top case
KQ7A95A42001
Silkscreened bottom case
K4A950000001
TXM K/B PCB-A
K
J0212700011
Rubber dome
SERVICE GUIDE
Appendices:Provides Part List
Items
Description
20000060100 Mouse up PCBA
20000061100 Mouse down PCBA
20000640101 Receiver
the PCBA
20000043100 Charger PCBA
page
11
/ Total 11 pages