Genie QuietLift 2040C Operation And Maintenance Manual - User Manual

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For Help, call 1-800-35-GENIE or visit www.geniecompany.com

OMPLETE WITH

NTELLICODE

EMOTE

ONTROL AND

SERIES II

LECTRONICS

For up to 7’ 6” tall Doors.

Included Wall Control MUST be installed prior to
Operation of this Garage Door Operator.

Safe-T-Beam®

® Safety Reverse System Must be Installed

and the Force Controls MUST be Properly Set to
close door.

This Equipment meets or exceeds all Federal, State and
UL 325 Safety Requirements.

Having Difficulty? Need Help?

Please call us: 1-800-35-GENIE (354-3643)
www.geniecompany.com

Please have Model information ready when calling

AC Powered Belt Drive

3563435770

Operation and Maintenance Manual

ABLE OF

ONTENTS

Warranty Information . . . . . . . . . . . . . . . . . . . 2
Your Documentation Package . . . . . . . . . .  3
Safety Information. . . . . . . . . . . . . . . . . . . . . .  4
Safety Features . . . . . . . . . . . . . . . . . . . . . . . . .  4
Important Installation Instructions. . . . . . . 4
Pre-Installation Checklist . . . . . . . . . . . . . . . . 5
Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Programming the Remote Control . . . . . 11
Installation of Light Bulb . . . . . . . . . . . . . . . 19
Troubleshooting Guide . . . . . . . . . . . . . 20-21
Parts List and Explosion . . . . . . . . . . . . . . . . 22
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

INCLUDED IN THIS PACKAGE
· Warranty Information
· Pre Installation Checklist to be reviewed prior to any

assembly or installation

·  Pictorial and step by step opener assembly instructions
·  Pictorial and step by step opener installation instructions
· Necessary Adjustments
·  Programming Remote Devices
·  Maintenance and Troubleshooting
·  Parts Explosions
·  Accessory Order Form
·  Door Opener Association Safety and Maintenance

Brochure (DASMA)

· Entrapment Warning Label - To be Adhered in close

proximity to wall control

IT IS CRITICAL THAT ALL SAFETY WARNINGS

MARKED CLEARLY IN BOTH THE MANUAL

AND POSTER ARE READ, UNDERSTOOD AND

FOLLOWED.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

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Any defect in material and product workmanship from personal, normal

household use in accordance with the Owner’s Manual.

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MODEL 2040L . . . 15 years on motor, 3 years all other parts.

MODEL 2040C . . . Lifetime* on motor, 3 years all other parts.

*For as long as you own your home.

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This warranty is limited to the consumer who originally purchased the
product.

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This warranty applies only to units installed and operated within the

country where they were purchased.

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IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY (AN UNWRITTEN
WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE), ARE
LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. GENIE
WILL NOT PAY FOR: LOSS OF TIME; INCONVENIENCE; LOSS OF
USE OF YOUR GENIE PRODUCT OR PROPERTY DAMAGE CAUSED
BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY SPE-
CIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY
DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR
GENIE PRODUCT.

Some states and provinces do not allow limitations on how long an
implied

warranty lasts or the exclusion of incidental or consequential

damages, so the above limitations or exclusions may not apply to you.

This warranty is the only one we will give on your Genie product, and it
sets forth all our responsibilities regarding your Genie product. There are
no other express warranties.

State and province rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state and
province to province.

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To obtain warranty service for your Genie product, you must provide proof
of the date and place of purchase of the product.

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Call the Genie Customer Service toll free at 1.800.354.3643 to speak in

person to a trained Genie representative for assistance in diagnosing
the problem and arranging to supply you with the required parts for do-
it-yourself repairs. Trained service representatives are available
Monday-Friday, 8:00 a.m. - 11:00 p.m., Eastern Time, and on Saturday,
10:00 a.m. to 8:00 p.m., Eastern Time (subject to holidays) You may
also get the information you need at

www.geniecompany.com

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You also may obtain warranty service from Genie authorized dealers by
calling the Genie Customer Service at 1.800.354.3643 or by visiting

www.geniecompany.com

before scheduling warranty service. If warranty service

is provided by an authorized dealer, Genie will provide all required parts under
warranty at no charge to you, but the dealers are independent business people
and may render a bench or service call charge for their services. Genie will not
reimburse you or otherwise be responsible for those charges.

We suggest that you retain your original packing material in the event we choose
to repair or replaqce your Genie Product and request that you ship it to us. Be
sure to include your name, address, telephone number, proof of date and place
of purchase and a description of the operating problem. After repairing or
replacing, your Genie product, we will ship it to your home at no cost to you for
parts and labor, but you will have to pay a minimum of $5.00 for shipping and
handling charges.

Your choice of either one of the above-described service options is your
exclusive remedy under this warranty.

SAVE THESE INSTRUCTIONS

Visit Our Website at:

www.geniecompany.com

Please note the following information,so it is available if you
need to call us.

Date Purchased

__________/_________/__________

Serial Number

______________________________

Operator Model

______________________________

Remote Control Model

______________________________

Dealer Name

______________________________

Dealer Address

______________________________

City

______________________________

State ______________________________
Zip ______________________________

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This warranty does not cover batteries (which are considered replaceable parts),
installation, commercial use, defects resulting from accidents, damage while in
transit to our service location or damage resulting from alterations, misuse or
abuse, lack of proper maintenance, unauthorized repair or modification of the
product, affixing of any attachment not provided with the product, programming of
the Remote Control Devices, Safe-T-Beam

adjustment/cleaning, staples through

wiring, pinched or broken wires, Carriage disengaged, Force Control adjustments,
door out of balance, broken springs or cables, power outages, use of extension
cords, missing or damaged parts on discounted, clearanced, final sale or taped
cartons, phantom operations (labor is not covered if Opener is functioning
properly while technician is in garage),fire, flood, or acts of God, or other failure to
follow the Owner’s Manual.

FOR ANSWERS: CALL 1.800.354.3643

NOTE

Please keep original or photocopy of your sales receipt
with this manual for future reference should service
ever be required.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Garage Doors are heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs
under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this man-
ual. If you have questions or do not understand the information presented, call your nearest service representative.

POTENTIAL HAZARD

EFFECT

PREVENTION

• Keep people clear of opening while door is moving.
• Do Not allow children to play with the door operator.
• Do Not operate a door that jams or one that has a broken spring.

MOVING DOOR

WARNING:

Can Cause Serious

Injury or Death

• Turn off power before removing operator cover.
• When replacing cover, make sure wires are not pinched or near

moving parts.

• Operator must be properly grounded.

ELECTRICAL SHOCK

• Do Not try to remove, repair or adjust springs or anything to

which door spring parts are fastened, such as, wood blocks,
steel brackets, cables or other like items.

• Repairs and adjustments must be made by a trained service

person using proper tools and instructions.

HIGH SPRING TENSION

Safe-T-Beam® (STB) Non-Contact Reversing System
Places an invisible beam across door opening, that reverses
the door during down travel to the fully open position if
anything passes through beam.

Safe-T-Reverse® Contact Reversing System
Automatically stops and reverses a closing door within 2
seconds of contact with an object.

Safe-T-Stop® Timed Reversed System
Automatically opens a closing door, if door does not close
within 30 seconds.

Force Guard® Control
Used to set the force required for opening and closing
door. For maximum safety, set the minimum force required
to fully open and close door.

Automatic Lighting System
Light bulb up to 100 Watts max. , used for safer entries and
exits. The light turns on when door is activated and auto-
matically turns off 5 minutes later.

Manual Emergency Release
Allows the garage door to be opened or closed manually
for emergencies or maintenance.

MPORTANT

NSTALLATION

NSTRUCTIONS

READ AND FOLLOW ALL SAFETY, INSTALLATION AND

OPERATION INSTRUCTIONS. If you have any

questions or do not understand an instruction, call

your service representative.

Do Not install operator on an improperly balanced

door. An improperly balanced door could cause

severe injury. Repairs and adjustments to cables,

spring assembly, and other hardware must be made

by a trained service person using proper tools and

instructions.

Remove all ropes, and disable all locks connected to

the door before installing operator.

Install door operator 7 feet or more above the floor.

Mount the emergency release knob 6 feet above

the floor.

Do Not connect the operator to the source of power

until instructed to do so.

Locate the control button:

• Within sight of door.

• At a minimum height of 5 feet, so small children

cannot reach it.

• Away from all moving parts of the door.

Install the entrapment WARNING label next to the

wall button or console. Install the emergency release

tag on, or next to, the emergency release

The operator must reverse when the door contacts a

1-1/2 inch high object on the floor at the center of

the doorway. This is about the size of a 2" x 4" board

laid flat.

O REDUCE THE RISK OF SEVERE INJURY OR DEATH

WARNING:

OVERVIEW OF POTENTIAL HAZARDS

AFETY

EATURES

WARNING:

Can Cause Serious

Injury or Death

WARNING:

Can Cause Serious

Injury or Death

In this section, and those that follow, the words Danger, Warning and Caution are used to emphasize important safety information.The word:

indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

indicates a potentially hazardous situation which, if not avoided, may result in injury and property damage.

The word NOTE is used to indicate important steps to be followed or important information.

DANGER:

CAUTION:

WARNING:

Figure 2 Note Door Type

SECTIONAL DOOR, TORSION SPRINGS

SECTIONAL DOOR, EXTENSION SPRINGS

ONE-PIECE DOOR, TRACKLESS

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

EASURE

ARAGE

OOR

EIGHT

The Belt Drive Garage Door Opener is designed for doors up to

and including 7’ 6” tall.
B

If door height is 8’-0”, you need a Rail Extension Kit. (Figure 3).

(See Accessories Order Form, Page 23).
C

If the door height is taller than 8’-0”, the opener you purchased is

the wrong version. Contact your Customer Service Representative
at 1-800-354-3643.

Check Step 3:

-I

NSTALLATION

HECKLIST

This Opener includes parts and supplies needed to install in most
garages and connect to most garage doors. There are many variations
of garages and garage doors. A few additional parts and supplies may
be needed to install Opener into your garage and connect to your
garage door. While checking items listed below, note any additional
items you will need.

Tools used in this section:

• 12'+ Tape Measure • Pencil • Ladder • Level

Check following items before assembling Opener:

HECK

OOR

ONDITION AND

HICKNESS

Check condition of vertical stile in center of door, and its connection to
door’s top and bottom beams. (Figure 2)

If door frame is nailed together and not a solid connection, door

frame must be braced or reinforced before installing Opener.

If door is “lightweight” (made with frame and skin - not solid), door

(including door frame) must be braced or reinforced before
installing Opener.

A door opener reinforcement bracket may also be needed to

connect garage door to Opener's Door Bracket. This Opener is
designed for installation on a

properly braced sectional door or

solidly braced one-piece door.

Contact your Genie Factory Authorized Dealer or dealer of your

garage door for any necessary bracing and a door opener
reinforcement bracket (if needed) before proceeding.

If you have a wooden door, measure door’s thickness. If your door

is less than 2” thick, brace door or use shorter Door Bracket Lag Screws
(1/4" x 1-1/4" – not included)

Check Step 1:

HECK

ARAGE

OOR

LIGNMENT

, O

PERATION

AND

ALANCE

Raise door, check alignment and see if it moves freely (Figure 1). If

door appears out of alignment, binds, or does not move smoothly,
contact a Genie Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.

Raise door to 3' – 4' above ground and carefully let go. Door

should stay stationary. Slight movement is acceptable. More than
slight movement means door is out of balance. Contact a Genie
Factory Authorized Dealer or dealer of your garage
door for repairs and adjustments to door mechanism.

Check door type. Make a note of whether it is a sectional or a

one-piece door (

Figure 2).

Check Step 2:

WARNING:

If your door sticks, binds, or is out of balance, have it adjusted

by a Genie Factory Authorized Dealer. Door springs, cables,

pulleys, brackets and associated hardware are under extreme

tension and can cause serious injury or death.

KEEP FEET CLEAR OF DOOR

3' - 4'

Sectional Door

3' - 4'

Figure 1 Checking door balance

One-Piece Door

Torsion
Springs

Extension
Springs

Center

Stile

Center Stile

Header Area

Rail Extension for

8' door

Figure 3 Rail Extension Kit

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

•

Mark a point at center of door and on header directly
above door. Draw a center line to connect points.

Find Header Bracket mounting height (Figure 4): (Do not attach

Header Bracket).

•

Raise door, watching top edge of door and stop door
when its edge reaches its highest point.

•

Measure distance (“H”) from top edge of door to floor.

–

For sectional doors, add 1" to “H”. Mark a point
on center line. Bottom of Header Bracket will be
installed here.

–

For one-piece doors, add 7" to “H”. Mark this point on
center line. Bottom of Header Bracket will be
installed here.

Check wall for a stud or a solid header at your mark: (If checking a

finished wall, a stud finder may be helpful).

•

If location is above Header, a 2" x 6" board must be
screwed to studs beside your mark with at least two Lag
Screws and Flat Washers (not provided).

•

Transfer your mark to new mounting board.

NOTE

• For both types of doors:

– If the ceiling in your garage is so low that there

is not at least a 3" space above the Header

Bracket mounting point, contact a Genie Factory

Authorized Dealer.

• If a door spring is in the way, place the Header

Bracket above the spring.

Do Not move the door

spring.

Figure 4

Find Highest Point of Travel

SECTIONAL DOOR

ONE-PIECE DOOR

HEADER

HECK

OOR

EADER

REA

Find vertical center line of door and header:
•

Close door.

•

Measure door width at top.

Check Step 4:

NOTE

The header is a heavily reinforced section of the wall just

above the top of the garage door opening.

HECK

OWER

EAD

OUNTING

REA

Check ceiling or space above where Opener Power Head will be
mounted (Figure 5):

Measure from garage door center line toward rear of garage:
•

Approximately 11'.

Find location of ceiling joist or truss above where Opener Power

Head will be and estimate type and quantity of materials needed for
your installation (Figure 6).

Check Step 5:

120 Volt grounded outlet
or wiring box within 3 feet of
Power Head.

Door Center Line

Figure 5 Check Power Head location

11'

Conduit

Perforated Angle Iron

Figure 6 Mounting methods for open beam or finished ceilings

FINISHED CEILINGS

Locate ceiling joists or trusses using
a stud finder or similar device.

Attach angle iron(not included) to
joists or trusses through finish
material using Lag Screws.

OPEN CEILINGS Straps and angle
iron may attach directly to joists
or trusses.

MOUNTING EXAMPLES

Perforated Straps

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Source

Sensor

Safe-T-Beam®

Mounting Bracket

Top of

Bracket 6"

above

floor

Figure 7 Mounting Safe-T-Beam® Components

Figure 8 Recommended Tools

Go to Assembly and Installation Poster for full
Installation Instructions.

HECK

EILING FOR

ROUNDED

OWER

OURCE

Check Step 6:

NOTE

Permanent wiring must be installed by a Licensed

Electrician. Not all Genie Factory Authorized Dealers

are Licensed Electrician's. Contact someone who is a

Licensed Electrician.

WARNING

Do Not use an extension cord! Extension cords can

cause dangerous overheating conditions.
Do Not use portable generator! This product is

designed to operate using standard house current.

Not use alternate power supplies,

Check that there is a 15 Amp 120 Volt grounded electrical

outlet or grounded permanent wiring box (per building code)
within 3' of Opener Power Head:

•

If not, an outlet or wiring box must be installed. Contact
a licensed electrician for installation.

•

If building codes require permanent wiring, Power Head
must be partially disassembled to install appropriate
wiring in place of Power Cord. See Assembly and
Information Poster.

HECK

AFE

-T-B

EAM

OUNTING

RACKET

OCATION

Check for wood garage frame, jamb, or masonry at mounting
location (6" above floor) with attachment tabs facing away
from garage door (

Figure 7).

If you cannot mount Safe-T-Beam® Mounting Bracket to

wood frame:

•

Concrete screws and concrete anchors (not included)
must be used to mount Brackets on masonry with
attachment tabs facing away from garage door.

Check Step 7:

ECOMMENDED TOOLS

Tools (Figure 8):

Additional tools to make installation easier:
•

Slotted and phillips screw-driver bits

•

Stud finder

•

Sheet-metal cutting snips

Check Step 8:

EMOVE

XISTING

ARAGE

OOR

OCKS

Check that the garage door locks, rope, and T-Handles are
removed from the garage door before starting the installation.

If your garage does not have a separate entry door, it is

highly recommended to install a Genie Emergency Release Kit
(GER-2). Emergency Release Kit lets you open the garage door
from outside if there is a power failure. (Please see Accessories
Order Form on page 23.)

Check Step 9:

Before going further, get any items and tools needed for
your installation

Garage door frame reinforcement brackets, screws, bracing
or reinforcement kits (dealer)

Lag Screws (1-1/4") for a wood door less than 2" thick (store)

Electrical outlet and/or wiring (supplied by a licensed electrician)

Sufficient angle iron or strapping for hanging Power Head (store)

100 Watt light bulb (Rough service bulbs recommended)(store)

GER-2 Emergency Release Kit for entry during power failure (store)

Wood for header, ceiling, and/or door bracing reinforcement
(if needed)

Masonry fasteners for Safe-T-Beam® Bracket installation, (if needed)

Masonry drill bit (if needed)

Extension Kit (for 8’ Garage Doors)

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

LIGNING

AFETY

-T-B

EAMS

Figure 1 SAFE-T-Beam®

Figure 2 Indicator Lights

NOTE

The Safe-T-Beam® is an invisible ray of light that travels

across the bottom of the garage door opening (

Figure 1). If

an object blocks the beam while the garage door is closing,

the opener will stop, then reverse and fully open the door.

AINTENANCE AND

DJUSTMENTS

Step 1:

WARNING

THE SAFE-T-BEAM® MUST BE ALIGNED OR THE OPEN-

ER WILL NOT FULLY FUNCTION.

Serious injury or death from a closing garage door may

result because of failure to test the safety reverse system.

Repeat this test monthly and adjust as needed.

NOTE

The Safe-T-Beam® indicator lights display the status of
the Safe-T-Beam® system (Figure 2).

Adjusting the beam (Figure 3).
•

Adjust the source and sensor units until the Green
indicator lights stay on.
–

Be sure to stay out of the path of the beam while
making adjustments.

•

If one Green indicator light stays off, check for
–

Dirt on the lens.
–

Sun shinning into the lens.

–

A short in the wiring (check staples and
connections at terminals).

Figure 3 Adjusting Beam

Source Red LED

ON = Power On

OFF= Power Off

If OFF, check wire con-

nection at Powerhead.

Check for broken or

shorted wires. Check

for defective source.

Sensor Green (2 LED’s)

BOTH OFF = NoPower

ONE OFF / ONE ON=Misaligned.

ONE ON / ONE BLINKING=Beam

needs better alignment.

BOTH ON = Normal Function,

No Obstruction.

Receiver

Sensor

Transmitter

Source

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

ROGRAMMING

EMOTE

ONTROLS

Figure 1 Learn Code Button and Indicator Light

AINTENANCE AND

DJUSTMENTS

Step 2:

WARNING

A moving garage door may cause serious injury or death.

· Keep people clear of opening while door is moving.

· Do not allow children to play with Remote Controls.

If the Safety Reverse does not work properly:

· Close the door and disconnect the Opener using

the Emergency Release Cord.

· Do not use the door Opener, Remote Controls, or

Wireless Keypad.

· Refer to the door and door Opener Owner’s

Manuals before attempting any repairs.

· Stay clear of the opener's belt, the door and any

other moving parts when operating the opener

with a remote control.

To Program one Button of a Remote Control
•

Locate Learn Button and Learn Indicator Light on side of
Power Head (

Figure 1).

•

Press and release Learn Button. Red Learn Indicator Light will
blink 2 times per second.

•

Press Remote Control Button once within 30
seconds(Figures 2 and 3). Red Learn Indicator Light will
stay lit.

•

Press Remote Control Button again. Red Learn Indicator Light
will go out, indicating that memory is stored.

Program each additional Remote using step A above.

NOTE

Only one remote button can be entered at a time. Repeat

A and B for each remote button to be programmed.

1 Button Compact Remote

w/Docking Station

Figure 2 Genie Remote Controls

3 Button Compact Remote

w/Docking Station

Frequency

Switch

Frequency

Switch

315 Mhz

390 Mhz

Figure 5 observe bullet travel

Figure 4 Disengage carriage

Check the reverse function.
•

Check that the Carriage is disengaged (Figure 4).

•

Press the wall button to move the bullet (Figure 5) to the
open position (away from the door) (Figure 4).
–

Observe the belt as it travels and adjust tension
if necessary.

•

Press the wall button to start the bullet in the close direction.

•

Block the Safe-T-Beam® while the bullet is moving toward
the door (Figure 6).
–

The bullet must stop and reverse direction when the
beam is blocked.

Check the forced closure feature (Figure 7).
•

Block the Safe-T-Beam®.

•

Press the wall button and verify that the bullet moves in
the close direction as long as you hold the button but
reverses whenever you let go of the button (

Figure 7).

WARNING

Be sure the carriage is disengaged from the belt before

performing the following portion of the Safety-T-Beam®

testing. The carriage is disengaged when the release

lever is pointing down (

Figure 4).

Figure 6 Block the beam

Figure 7 Block the beam

PLACE AN OBJECT IN
THE BEAM’S PATH.

BLOCK THE BEAM
WHILE THE BULLET
IS MOVING DOWN.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

NOTE

•

Each Remote Control must be programmed separately.

•

The Remote Controls will not cause the door Opener to close
the garage door if the Safe-T-Beam® System is malfunctioning.

•

When Programming the Remote Controls, they must be at
least 24” from the Antenna Wire.

•

If the red Learn Indicator Light blinks approximately 4 times
per second, programming has stopped, repeat the above steps.

•

Each Button on a 2 or 3 Button Remote Control is for a
different Opener. You cannot use more than one Button per
Remote, per Opener.

•

A maximum of seven Remote Controls or Wireless Keypads
can be stored into the Receiver at one time. If a Remote
Control becomes lost, or if you want to delete a Remote
Control or Wireless keypad, see “To Erase all Receiver Memory”

Figure 3 Genie Remote Controls

1 Button

Remote

w/Flashlight

3 Button

Large

Remote

w/Flashlight

3 Button

Remote

w/Flashlight

Flashlight Button

Frequency

Switch

Remote Control Operation.
•

Press Button on Remote Control. Garage door will move.

•

Press Button again. Garage door will stop:

The door automatically stops at the end of the open or
close cycle.

•

Press Button again. Garage door will reverse.

•

Some Remote Controls are equipped with a flashlight. The
Genie logo is the button which operates the light. There is a
backlight under the button. When it does not light, it
indicates the battery needs replaced.

AND GO OUT

Figure 4 Erasing the remotes

Replacing the batteries.
•

Pop off the back of the transmitter using a coin.

•

Replace the battery with a new compatable coin
type battery. (size 2032)

•

Snap the back of the transmitter on.

CAUTION

Should a remote become lost or stolen it is imperative that

the remote control codes be erased from the receiver

memory and new codes programmed, to prevent the

missing remote from being able to operate the door opener.

NOTE

If the light on the remote glows dimly or does not light

when operating the remote, replace the batteries.

Erasing all remotes (Figure 4).
•

Press and hold Learn Button on Power Head until Learn
Indicator Light goes out. Memory is erased.

•

Program receiver again as needed.

Transmitter Compliance Statement

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

DJUSTING THE

PEN AND

LOSE

IMITS

Figure 2 Examine where the carriage stops

Step 3:

Adjust the open limit (Figure 3A).

•

Turn the Open Limit Adjustment Screw 1/4 turn at a time

toward the up or down to change where the bullet stops.

–

Use the remote to cycle the opener after

each adjustment.

–

Adjust until the bullet’s leading edge stops at the

pencil mark.

Figure 1 Mark the rail

Figure 3A Adjusting the open limit

WARNING

Stay clear of the opener’s belt, door and all other moving

parts during this test.

CAUTION

Be sure the carriage is disengaged from the belt during
the initial limit adjustments. The carriage is disengaged
when the release lever is pointing down. DO NOT
ENGAGE THE CARRIAGE UNTIL INSTRUCTED .

CAUTION

Set the Open and Close limits carefully. Setting the limits
beyond where the door can physically travel could cause
damage to the door, the door hardware or opener.

NOTE

Repeated activation may cause the opener to

thermally shut down (the light will flash 4 times). If so,

wait 30 minutes for cool down before continuing.

CENTER OF
CARRIAGE WITH
DOOR CLOSED

FCC AND IC CERTIFIED

All devices comply with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2)

this device must accept any interference received,

including interference that may cause

undesired operation.

ABOUT DUAL FREQUENCY

REMOTE TRANSMITTERS

Your garage door opener (GDO) features a unique dual fre-
quency remote control system for reliable service in today’s
crowded airwaves. Overcrowded airwaves may intermittently
interfere with GDO’s remote control system. The dual
frequency feature greatly reduces the possibility of
unwanted interference.
The receiver in the GDO’s powerhead can receive signals at 315
AND 390 MHz. The remote is factory set at 315 MHz. See Figure
2 and 3 on page 11 for frequency selector switch.
Switch your remote control frequency when:

• Remote does not have adequate range.
• Remote works inconsistently with fresh battery

installed - LED feedback lights up when pressing button.

• Programming your car’s HomeLink® system.

To program a HomeLink® device:
(This GDO is HomeLink® compatible.)

• Use a small flat screwdriver to switch the frequency

selector to 390 MHz.

• Follow the HomeLink® instructions in your car

owner’s manual.

• Reset the remote control frequency to 315 MHz for

everyday use.

Check that the carriage is disengaged.
•

Close the garage door if not already closed

•

Mark the rail at the center of the carriage (Figure 1).

Manually raise the door to the fully open position. FOR A ONE-

PIECE DOOR,, OPEN ONLY UNTIL THE DOOR IS JUST SHORT OF LEVEL.

•

Mark the rail at the center of the carriage (Figure 1).

•

Manually close the garage door.

Examine where the carriage stop (Figure 2)..
•

Using a remote to activate the opener.
–

Check where the bullet stops at each end of the rail.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Figure 3B Adjusting the close limit

Adjust the close limit (Figure 3B).
•

Turn the Close Limit Adjustment Screw 1/4 turn at a time
toward the up or down to change where the bullet stops.
–

Use the remote to cycle the opener after
each adjustment.

–

Adjust until the bullet’s leading edge stops at the
pencil mark.

DJUSTING THE

PEN AND

LOSE

IMITS

ONTINUED

Step 4:

NOTE

Each 1/4 turn of the adjustment screw equals about 5/8"

of carriage travel.

NOTE

During the next adjustment, if the door stops during

opening or reverses during closing before reaching the

limits, the door force must be adjusted. Change the door

force setting as described in the next section then return

here to finish setting these limits.

WARNING

The door will move during the next adjustment. Stay
clear of the door and moving parts

Figure 2 Checking the open limit on one-piece

Activate the opener using the remote.
•

Move the door in the open direction and wait for the
door to stop moving (Figure 2).

•

Check where the door stopped.
–

Adjust the open limit screw, and repeat cycling the
door and making adjustments until it opens to the
point where the door is just below level.

Activate the opener using the remote.
•

Move the door in the close direction and wait for the
door to stop.

•

Check where the door stopped.
–

Adjust the close limit screw and repeat cycling the
door and making adjustments until it fully closes.

Figure 1 Checking the open limit on sectional

NOTE

Setting the limit too high on a one-piece door will

cause the opener to “buck” when starting down.

NOTE

If the door is reversing after contacting the floor, the

limit is set too far toward the door and needs to be set

back.

Engage the carriage.
•

Flip the carriage release lever up and lift the door manually
until the carriage engages with the bullet.

THE FOLLOWING PARAGRAPH IS FOR SECTIONAL DOORS ONLY.

Activate the opener using the remote.
•

Move the door in the open direction and wait for the
door to stop moving (Figure 1).

•

Check where the door stopped.
–

Adjust the open limit screw, and repeat cycling the
door and making adjustments until it opens fully.

WARNING

Too much force will prevent safe operation of the garage
door. Someone could be seriously injured or killed if the
door force is set too high. A closing door may not reverse
properly and someone could be pinned under it. An
opening door might not stop when going up and
someone hanging on the door could be pinned between
the door and the header. Never increase the force above
the minimum required to move the door.Never adjust the
force to compensate for a sticking or binding door.
Perform this safety check once a month.

DJUSTING AND

ESTING THE

ORCE

ONTROLS

Step 5:

WARNING

Always perform the force check after making any
adjustments to the opener.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

NOTE

During the next adjustment, if the door stops during

opening or reverses during closing before reaching the

limits, the door force must be adjusted.Change the door

force setting as described in the next section then return

here to finish setting these limits.

WARNING: TO REDUCE THE

RISK OF SEVERE INJURY OR DEATH

READ AND FOLLOW ALL INSTRUCTIONS.

Never let children operate or play with the Door Controls.

Keep the Remote Control away from children.

Always keep the moving door in sight and away from

people and objects until the door is completely closed.

NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR.

NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

Test Opener monthly. The door MUST reverse on contact

with a 1-1/2" high object (or a 2" x 4" board laid flat) at the

center of the doorway on the floor. After adjusting either

the Force or the Limit of travel, retest the Door Opener.

Failure to adjust the Opener properly may cause severe

injury or death.

When possible use the Emergency Release only when the

door is closed. Use caution when using this Release with

the door open. Weak or broken springs are capable of

increasing the rate of door closure and increasing the risk

of severe injury or death.

KEEP GARAGE DOORS PROPERLY BALANCED. See Owner's

Manual. An improperly balanced door increases the risk of

severe injury or death. Have a Genie Factory Authorized

Dealer make repairs to cables, spring assemblies, and

other hardware.

SAVE THESE INSTRUCTIONS.

IMPORTANT SAFETY

INSTRUCTIONS

DJUSTING AND

ESTING THE

ORCE

ONTROLS

ONTINUED

Step 6:

Locate the OPEN FORCE adjustment screw (Figure 3).
•

Use the remote control to cycle the door during these tests.

•

Start with the door closed.

•

Turn the open force adjustment screw 1/8-turn at a time in the
decrease direction until the door stops midway while opening..

•

Turn the open force adjustment 1/8-turn at a time in the
increase direction until the door fully opens without stopping.

Figure 3 Open force adjustment

Figure 2 Checking safety reverse

Locate the CLOSE FORCE adjustment screw (Figure 1).
•

Use the remote control to cycle the door during
these tests.

•

Start with the door open.

•

Turn the close force adjustment screw 1/8-turn at a time
in the decrease direction until the door reverses midway
while closing.

•

Turn the close force adjustment 1/8-turn at a time in the
increase direction until the door fully closes
without reversing.

Figure 1 Adjusting close force

NOTE

Very light, well balanced doors may not be able to be

adjusted using the above steps. If so, set the close

force to minimum.

TEST THE SAFETY REVERSE
B

To test the safety reverse (Figure 2).
•

Open the garage door.

•

Lay a 2" x 4" board flat so it will be struck by the center of
the door as it closes.

•

Using the remote control, close the door.
–

The door must reverse within 2 seconds of hitting
the board.

•

If the door stops but does not reverse, the close force
must be decreased.

•

Repeat this test until the door reverses as required.

Check the door’s balance
•

Close the garage door.

•

Disengage the door from the opener.

•

Raise and lower the door manually.
–

The door should move freely without sticking or binding.

•

Raise the door halfway open.
–

The door should remain relatively still. A slow movement
is acceptable.

Test the Safe-T-Beam® System
•

Close the garage door.

•

Disengage the door from the opener.

•

Start the opener to run the bullet to the open position.

•

Start the bullet toward the close position and block the
Safe-T-Beam®.
–

The bullet should stop and reverse toward the
open position.

•

With the beam blocked, verify that constant pressure is
required on the wall button to make the bullet move toward
the close position.
–

Release the pushbutton before the bullet stops and it
should reverse to the open position.

•

Verify that the remote control will not move the bullet in
the down direction.

•

If either test fails, adjust the beam and retest.See step 1, page 7.

Testing the safety reverse
•

Re-engage the door to the opener.
–

Flip the carriage release lever up.

–

Raise the garage door manually until the carriage
engages with the bullet.

•

Raise the door to the fully open position.

•

Place a 2" x 4" board flat in the center of the garage
door opening.

•

Using the remote or wall button close the door.
–

The door must reverse within 2 seconds of contacting
the board.

•

If the test fails, adjust the closing force and retest. (See Step 5,
Page 11).

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

ISENGAGING THE

OOR FROM

THE

PENER

Step 7:

In case of a power failure or if the door becomes obstructed.
•

Pull the red carriage release knob to disengage the carriage
from the opene (Figure 1)..

•

Flip the carriage release lever up and raise or lower the door
to re-engage the opener.

Figure 1 Operating the release mechanism

NOTE

Use caution if the door is open, the door may

drop rapidly.

MAINTENANCE

Step 8:

WARNING

Garage door hardware (springs, cables, brackets, pulleys,
etc.) are under extreme pressure and tension. Do not
attempt to adjust any door hardware. Call a qualified
garage door installation professional.

WARNING

The garage door opener must not be installed on an
unbalanced door. The opener’s internal force sensor will
not function properly on an unbalanced door. Risk of seri-
ous injury or death may result.

WARNING

Always perform the force safety test after making any
adjustments to the opener.

CAUTION

Every year, check the door hardware for lubrication
needs. Lubricate hinges, rollers and bearings according to
manufacturer’s recommendation.

FLIP THE
CARRIAGE
RELEASE
LEVER UP

PULL THE RED RELEASE
HANDLE TO DISENGAGE THE
OPENER FROM THE DOOR

NOTE

If either of the above tests fail, call a professional garage

door installer to repair the door.

ERIODIC

AINTENANCE

CHEDULE

ONTHLY

ASKS

Check the belt tension (Figure 1).
•

On the bullet, measure the tension spring length.
–

It should be 1".

•

If needed, turn the adjustment wheel until the tension
spring is about 1" long.
–

A flat blade screwdriver can be used to turn the
adjustment wheel.

EMI

ANNUAL

ASKS

Figure 1 Belt tension

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

ROUBLESHOOTING

F THERE IS ANY TROUBLE WITH THE

PENER

TRY

THESE SOLUTIONS BEFORE CALLING THE

ELP

UMBER

NOTE

In all cases, watch the opener’s lights for any flashing

trouble codes. Refer to the Flashing Light Trouble Codes

on page 16 for the problem cause and remedy.

Check that the opener’s AC outlet has power. Plug a lamp into the

outlet to check.
B

The motor’s automatic thermal shutoff switch may have

been activated from repeated use (opener’s lights will
flash 4 times). Wait 30 minutes for the motor to cool
down and retry.
C

Check the wall control wiring at the wall control’s and

opener’s terminals and be sure that the remote is
programmed into the opener.

Trouble 1:

PENER DOES NOT OPERATE FROM

FROM

THE REMOTE OR WALL CONTROL

A door spring may have broken. Visually inspect the door

hardware for any broken springs. Have a qualified garage door service
professional repair the door if any hardware is broken.
B

In cold weather climates, check that the door is not frozen to the

ground or that snow buildup is not blocking the door.
C

If the opener light flashes 4 times, the door force setting

may be too low. Adjust the force.

Trouble 2:

PENER TRIES TO OPERATE

BUT THE

DOOR DOES NOT MOVE

Check that the carriage is engaged to the bullet/belt. The

carriage release lever must be in the horizontal position in order for it
to engage.

Trouble 3:

PENER OPERATES

BUT THE DOOR

DOES NOT MOVE

If the opener light flashes 4 times, the open force setting may be

too low. Reset the force.
B

The door hardware may be binding causing the door force setting

to be exceeded. Disengage the carriage and manually check the door
movement and balance. Lubricate the door hardware as recommended
by the manufacturer.

Trouble 4:

HE DOOR STARTS TO OPEN BUT

STOPS BEFORE FULLY OPENING

WARNING: TO REDUCE

THE RISK OF SEVERE

INJURY OR DEATH

READ AND FOLLOW ALL INSTRUCTIONS.

Never let children operate or play with the Door

Controls. Keep the Remote Control awayfrom children.

Always keep the moving door in sight and away from

people and objects until the door is completely closed.

NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR.

NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

Test Opener monthly. The door MUST reverse on

contact with a 1-1/2" high object (or a 2" x 4" board

laid flat) at the center of the doorway on the floor.

After adjusting either the Force or the Limit of travel,

retest the Door Opener. Failure to adjust the Opener

properly may cause severe injury or death.

When possible use the Emergency Release only when

the door is closed. Use caution when using this

Release with the door open. Weak or broken springs

are capable of increasing the rate of door closure and

increasing the risk of severe injury or death.

KEEP GARAGE DOORS PROPERLY BALANCED. See

Owner's Manual. An improperly balanced door

increases the risk of severe injury or death. Have a

Genie Factory Authorized Dealer make repairs to

cables, spring assemblies, and other hardware.

SAVE THESE INSTRUCTIONS.

MPORTANT

AFETY

NSTRUCTIONS

WARNING

Use the Wall Console included with Opener. Any other wall

console can cause the Opener to operate unexpectedly

and the light to stop working.

FRONT OF
UNIT

Figure 1 Light Lens

Replacing the Light Bulb.
•

To release the light cover.
–

Press in on center tab and lower lens. (Figure 1).

–

Replace the light bulb with a rough service bulb of no
more than 100 Watts.

•

Raise Light Cover to close.

NSCHEDULED

AINTENANCE

Adjust the close limit setting.

Trouble 6:

HE DOOR DOES NOT CLOSE

COMPLETELY

Adjust the open limit setting.

Trouble 5:

HE DOOR DOES NOT OPEN

COMPLETELY

PENER WILL NOT OPERATE

BECAUSE OF A POWER FAILURE

PENER IS NOISY

PENER RUNS BY ITSELF

EMOTE CONTROL WILL NOT

OPERATE AT A DISTANCE FROM

THE OPENER

PENER CLOSES

BUT DOES NOT

OPEN WITH THE REMOTE

PENER DOES NOT OPERATE

FROM THE REMOTE

BUT DOES

WITH THE WALL CONTROL

PENER DOES NOT OPERATE

FROM THE WALL CONTROL

BUT

DOES FROM THE REMOTE

HE DOOR STARTS TO CLOSE BUT

REVERSES BEFORE FULLY CLOSING

PENER LIGHTS STAY ON

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Examine all remotes programmed into the opener. Check for

items that might be pressing on a remote button. Look for remotes
stuffed between seat cushions of the car.
B

If a remote has been lost or stolen, erase the opener’s memory

to prevent the missing remote from activating the opener.
Reprogram the remaining remotes into the opener.
C

Check the wiring between the wall control and the opener. Look

for staples that have cut into the wire’s insulation, or wire that has
been pinched by a object. Replace any bad wire.
D

Examine the wiring at the opener’s terminals and the wall

control terminals. Look for any wires that are close to or touching
adjacent terminals.

Trouble 13:

Be sure that the opener’s antenna (the short white wire on the

back of the opener) is extended upward from the opener.
B

Check the remote’s battery.

Remote control operating distance will vary depending on the

amount of interference and metal obstacles in the path of the signal.

Trouble 12:

Lubricate the door hardware as recommended by the garage

door manufacturer.

Trouble 14:

Pull the carriage release handle to disengage the opener from

the door. The door can be operated manually until power is restored.

Trouble 15:

If the opener light flashes 4 times, the close door force setting may

be too low.
B

The door hardware may be binding causing the door force setting

to be exceeded. Disengage the carriage and manually check the door
movement and balance. Lubricate the door hardware as recommended
by the manufacturer.
C

The Safe-T-Beam® has been interrupted while the door is closing

(opener light flashes 3 times), or the Safe-T-Beam® is out of alignment.

Trouble 7:

It is normal for the lights to stay on for about 5 minutes

after being activated.
B

If the lights were turned on using the light button on the

wall control, they will stay on until they are turned off using
the wall control light button or the door is cycled open or
shut.

Trouble 8:

Check the wall control wiring at the wall control and

opener terminals.
B

Check the wiring between the wall control and the

opener. Look for any staples that have cut into the wire’s
insulation or wire that has been pinched. If the opener light
flashes 2 times when the remote is used, the wall control
wires are shorted and the bad section must be replaced.

Trouble 9:

Be sure that the remote is programmed into the opener.

Check the remote’s battery. The red light should light up

when ever the remote button is pressed.

Trouble 10:

If the opener lights flash 5 times when the remote is

activated, and the door does not open, the vacation
switch is on. Turn the vacation switch off

(optional accessory).

Trouble 11:

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

LASHING

IGHT

ROUBLE

ODES

NUMBER OF FLASHES

PROBLEM

CAUSE

REMEDY

2 FLASHES

Door won’t close

Shorted wall

Check wall control wires. Be sure both are connected to

control wire

terminal screws. Check for a staple in the wires.

Remove any staples compressing the wire.

3 FLASHES

Door won’t close

Safe-T-Beam® obstacle

Check for obstacles. Align the Safe-T-Beam®

4 FLASHES

Door reverses or

Open or close force exceeded, or motor

Check for binding or unbalanced door. Adjust

won’t open or

exceeded, or motor thermal shutdown

the door force. If the motor had thermal

close

shutdown, wait 30 minutes and retry.

5 FLASHES

Door won’t open

Remote control was activatedwhile

Unlock the vacation switch onthe wall control

with remote

vacation switch was locked

(optional accessory)

6 FLASHES

Motor ran longer

Mechanical or

Call Customer Service

than 30 seconds

electronic failure

800-354-3643

ARTS

DENTIFICATION

Item Part Name

Bolt, 5/16"-18 x 1"

Locknut, 5/16"-18

Clevis Pin, 1-3/8"

Clevis Pin, 1-1/8"

2M Self Tappers 4

Safety Beam Bracket (not shown)

Safety Beam Transmitter (not shown)

Safety Beam Receiver (not shown)

Wire, 22 AWG, 2-cond. (not shown)

90 ft.

3 E

Wire Clip

3 F

Flange Bolt, 1/4"-20 x 1/2"

Lag Screw, 1/4" x 1-1/4"

Locknut, 1/4"-20

3 J

Insulated Staples

Carriage Release Handle

Release Handle Rope

36"

Wall Control (not shown)

Parts List

ULL

SSEMBLY

Number
Included

Item Part Name

Pulley Assembly

Carriage

Carriage Bolt, 1/4"-20 x 3/4"

Locknut, 1/4"-20

Flange Bolt, 1/4"-20 x 1/2"

Tapered Flange Bolt, 1/4"-20 x 3/4"

Bolt, 5/16"-18 x 3/4"

Locknut, 5/16"-18

Sprocket

Sprocket Holder

Belt Clamp

Grease, Tube

Header Bracket

Door Bracket

Lag Screw, 5/16" x 2"

Clevis Pin, 2-3/8"

Cotter Pin

Parts List

Number
Included

Item Part Name

Machine Screw, 6-32 x 1"

Wood Screw, #6 x 1"

Screw Cover

3-Button Remote Control

Wireless Keypad

Screw Anchor

Wood Screw, #6 x 1-1/2"

Screw Cover

Straight Door Arm

Curved Door Arm

Motor Head

Rail Assembly (3 sections)

Belt

Rail Clamps

Mounting Strap

Emergency Release Tag

Parts List

Number
Included

Power Head System Status

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