Genie IntelliG 1000 Operation & Maintenance Manual

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SilentMax

™

1000

Includes INTELLICODE

2 Remote Control. Safe-T-Beam

System must be installed to close door.

For use only with residential sectional or one piece overhead garage doors.

Homelink

and Car2U

compatible.

For Answers and Assistance:

1.800.354.3643

or visit www.geniecompany.com

WARNING: To reduce the risk of injury to persons or damage to property – Use this opener only with a one piece

or sectional door.

SAVE THIS MANUAL FOR FUTURE REFERENCE.

INSTALLER:

LEAVE THIS MANUAL WITH HOMEOWNER

CHAIN/BELT

GARAGE DOOR OPENER MODELS

IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200

Genie, Genie logo, Intellicode, Safe-T-Beam are registered trademarks of, and SilentMax

is a registered trademark of GMI Holdings, Inc., dba The Genie Company.

Homelink is a registered trademark of Johnson Controls Technology Company. Car2U is a registered trademark of Lear Corporation. © The Genie Company 2011 PN# 38081501312, 09/2011

OPERATION & MAINTENANCE MANUAL

THIS PAGE LEFT BLANK

TABLE OF CONTENTS

Section

..............................................................

Page

Safety Information

...

Important Safety Instructions

. 2

Safety Features / Opener Features

. 3

1 etting Started

Overview of Powerhead Controls

............................... 4

Programming

Overview

................................................... 4

Poster Review/Infrared Protection Function

...........

OPENER MUST BE INSTALLED WITH THE INCLUDED

WALL CONSOLE.

Safe-T-Beam®

SAFETY REVERSE SYSTEM MUST BE

INSTALLED TO CLOSE DOOR.

SAFETY INFORMATION

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

CONVENTIONS USED IN THESE INSTRUCTIONS

Garage doors are large, heavy objects that mov
of springs under high tension and electric motors. Since moving
objects, springs under tension, and electric mot

injurie

e with the help

s, your safety and the safety of others depend on you

reading the information in this manual. If you have questions or

ors can cause

formation presented, call your nearest

trained door system technician or visit our website.

The following Safety Alert symbol and signal words are used
throughout this manual to call attention to and identify different

levels of hazard and special instructions.

This is the safety alert symbol. This symbol alerts you

potential hazards that can kill or hurt you and others.

All safety messages will follow the safety aler

and the

t symbol

word "

DANGER

", "

WARNING"

, or "

CAUTION

DANGER

indicates an imminently hazardous situation which,

NOT avoide

d, will result in death or serious injury.

WARNING

indicates a potentially hazardous situation which,

NOT avoided, could result in death or serious injury.

CAUTION

indicates a potentially hazardous situation which,

NOT a

voided, may result in injury or property damage.

The word

NOTE

is used to indicate important steps to be

followed or important considerations.

NOT

allow children to

play with Door Opener.

Keep people clear of opening
while door is moving.

NOT

operate a door that

jams or has a broken spring.

OVERVIEW OF POTENTIAL HAZARDS

READ

THIS SAFETY INFORMATION

Prevention

Effect

Potential

Hazard

WARNING

Could result in

Death or

Serious Injury

Could result in

Death or

Serious Injury

Could result in

Death or

Serious Injury

WARNING

Turn

OFF

power before

removing opener cover.
When replacing cover, make
sure wires are NOT pinched or
near moving parts.
Opener must be fully grounded.

NOT

try to remove, install,

repair or adjust springs or
anything to which door springs
are fastened, such as, wood
blocks, steel brackets, cables
or other like items.
Installations, repairs and
adjustments must be done
by a trained door systems
technician using proper
tools and instruction

do not understand the in

9/2011

2 rogramming

Limits and Force

...................................................................5

Optional Programming Powerhead
to HomeLink®, Car2U®, Intellicode® 1 Remotes
or Wireless Keypads

...........................................................6

Contact Reverse Test

......................................................... 5

3-Maintenance & Troubleshooting

Monthly Routine

...................................................................8

Important Safety Instructions

. ..

Corrective Maintenance

...................................................9

Adjustment Guide

.............................................................10

Troubleshooting Guide

............................................11-12

Warranty

............................................................................... 12

REFERENCE-Wiring Diagram

.........................................13

Safe-T-Beam® System Check...........................................

Door Balance (Spring Tension).......................................

Contact Reverse Test (Reference)..................................

Changing Light Bulbs ........................................................

Remote Battery Replacement.........................................

Changing Force Setting..................................................

Changing Speed Setting ................................................

Belt Tensioning Adjustment ...........................................

Travel Limit Reset ...............................................................

Engage & Disengage Carriage........................................

Programming Intellicode® 2 Remote

to Powerhead

........................................................................ 6

........................................................6

........................... 3

Transmitter Compliance Statement

....................................................7

Lost or Stolen Remote

....................................................6

FCC and IC Certification

....................................................7

Wall Console Overview

Programming New Remotes to
Previously Installed Genie® Intellicode® 1
Garage Door Openers

.........................................

................................

SAFETY FEATURES

Safe-T-Beam® (STB) Non-Contact Reversing System

Puts an invisible beam across the door opening. The door stops
and reverses to the full open position if anything
th

passes

rough the beam. LED indicator lights on the powerhead and

on the STBs provide a self diagnostic code if an operational

problem exists.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door within two
seconds of contact with an object.

Automatic ForceGuard™ Control

Automatically sets the force required to fully open and close the

door for maximum safety.

Watch Dog™ Monitoring System

Monitors the Safe-T-Beam® system to ensure proper function-
ality and will automatically stop and reverse a closing door if a
problem is detected.

Manual Emergency Release

Manually releases door from door opener. Used during a power

failure or other emergency to allow manual opening and closing
of door.

SmartSet™ Electronic Programming

Easily adjust the programming to reduce opening speed to a
desired rate, vary limits and force, and program new remotes.

Automatic Lighting System

Two bulb lighting system supplies up to 200 Watts of light for
safer evening exits and entries. Turns

when door is activated

and automatically turns

OFF

4 minutes later.

Integrated Motion Detection

(Not available on all models)

Select units have motion detection built into the powerhead.

Lights automatically turn

when motion is detected for much

safer movement through the garage. Lights will turn

OFF

after

4 minutes of no motion.

INTELLICODE® 2 Access Security System

A new generation superior encryption system that enhances
the securi ty of the door opener by continuously changing the
access code each time the remote is used. The door opener

esponds to each new code only once. An access code copied

from a working system and tried again will not control the

door opener.

OPENER FEATURES

Wall Console, Series III

Operates door opener from inside garage. The Wall Console has

an Indicator Light with: Open/Close, Sure-Lock™, and
Independent Light Control buttons.

9/2011

TRANSMITTER COMPLIANCE STATEMENT

Transmitters comply with all United States and Canadian legal
requirements as of the date of manufacture.

No warranty is made

that they comply with all legal requirements of any other jurisdiction.

If transmitters are to be used in another country, the importer

must determine compliance with any local laws and

which m

regulations

ay differ from United States and Canadian requirements

prior to use.

Los transmisores cumplen con todas las reglamentaciones legales

de los Estados Unidos y del Canadá, en la fecha de fabricación.
Ninguna garantía se da que cumplan con todas las reglamentaciones

legales de ninguna otra jurisdicción. Si los transmisores se van a

utilizar en otro país, el importador debe determinar si cumplen con

las reglamentaciones y leyes locales que puedan ser diferentes a las

reglamentaciones de los Estados Unidos y del Canadá, antes de usar

los mismos.

Les émetteurs sont conformes à la réglementation américaine et

canadienne à compter de leur date de fabrication. Aucune garantie

n’est stipulée indiquant qu’ils sont conformes à toutes les
prescriptions juridiques d’autres autorités. Si les émetteurs sont

utilisés dans d’autres pays, il incombe à l’importateur d’en

déterminer leur conformité aux lois et règles locales pouvant
différer de celles des États-Unis et du Canada avant toute utilisation
desdits émetteurs.

Sendegeräte entsprechen allen gesetzlichen Bestimmungen in den

USA und Kanada zum Zeitpunkt der Herstellung. Wir übernehmen

keine Gewährleistung für die Einhaltung aller gesetzlichen

Bestimmungen in anderen Ländern. Sollen Sendegeräte in anderen
Ländern eingesetzt werden, so muss der Importeur vor dem

Gebrauch sicherstellen, dass die Sendegeräte auch solchen lokalen

Bestimmungen entsprechen, welche von den Bestimmungen der

USA und Kanadas abweichen.

and

Car2U

compatible. Refer to the programming

instructions on page 6.

HomeLink

9/2011

SET

PROGRAM

Open

Travel

ROUND LED

Indicator

Facing

Garage Door

Close

Travel

Button

OVERVIEW OF POWERHEAD CONTROLS

This section describes the simple programming
functions. Use this page to familiarize yourself with the
buttons and LED indicators used to program the opener.

NOTE:

These and buttons are for programming use

only. Do

NOT

use these buttons to operate the opener.

There are three programming buttons and two lights
(LEDs) on the powerhead.
Each of the buttons are used to enter and complete
the setup programming. The LEDs indicate status or a
function change by illuminating ON, OFF, or ON

flashing

in one of three different colors: BLUE, RED, or PURPLE.

PROGRAM

SET

Enters into and selects programming menus.

Programming Overview

There are four Powerhead program menus:

Remote Program (Default menu)
Limits Program

Speed Program**

Force Program*

Force settings are set at the factory and do not normally
require operator programming but can require minor

Speed settings are set at the factory and are self-
adjusting when needed. Speed Settings do not normally
require manually initiated changes.

Located on bottom of Powerhead.

Begin here ONLY AFTER

installation of the opener.
Review the Assembly &
Installation Poster to

ensure all steps have
been performed.

There are no assembly or installation
steps included in this manual. Contact
your Genie® Professional Dealer for an
installation poster, if needed, or call
1-800 35-GENIE. You may also visit
www.geniecompany.com to download
a pdf. file.

Before you begin Programming,
check to make sure there are no
objects in the garage
door opening.

INFRARED PROTECTION FUNCTION

The Safe-T-Beam® has no effect on the door

during an opening cycle.

If the Safe-T-Beam® detects an obstruction

when trying to close the door, it will not allow
the door to move.

When the garage door is closing, if Safe-T-Beam®

is interrupted by person or obstacle, the garage

door will stop its downward travel and reverse

automatically to its fully opened position.

If the Safe-T-Beam® System fails, loses power, or

is installed improperly, press and hold the wall

console "open/close" button until the door

reaches its fully closed position. If you release the

"open/close" button on the wall console during
the closing movement the door will reverse
automatically to its fully opened position.

adjustment under certain conditions.
See Troubleshooting.

LONG LED

Indicator

Multi-function; move door during programming
& advance through menus

Both LEDs can be Red, Blue, Purple or off, depending on the
programming step you are performing.

ADJUSTMENT OF FORCE & SPEED SETTINGS IS ON PAGE 10
IN THE MAINTENANCE & TROUBLESHOOTING SECTION.

9/2011

WARNING

Make sure doorway is in view and clear of obstacles and

people to avoid injury or damage to property.

DO NOT operate this unit from wall console before LIMITS

and FORCE are set. Severe damage to the opener can occur.

The bullet MUST be engaged to carriage BEFORE setting

limits. See Installation Poster (if provided) or call
Customer Service at 800-35-GENIE or visit
www.geniecompany.com.

NOTE: If bullet has NOT been engaged to
the carriage, do so no .

PROGR

Please note that there is a

30 second timeout

between

each programming step.

If you see

two flashing RED LEDs

, you have initiated

a timeout.
In the ev

w See page 9.

CONTACT REVERSE TEST

The Force and Limit settings MUST be COMPLETED

before performing Contact Reverse Test.

Test.

Place a 2" x 4"
board (laid flat)
under center of
door opening.

2. Adjustment, if needed.

If the door

stops before it contacts the board

WARNING

A moving door can cause serious injury or death.

Keep people clear of opening while door is moving.

NOT

allow children to play with opener, including

wall console, remote, or wireless keypad.

During programming, door opener could begin to run,

so stay away from moving door and its parts.

Once the Contact Revese Test is complete,
continue with programming Remotes.

or it

does not reverse,

it may be due to an improperly set

down limit. Repeat TRAVEL LIMITS program and

Test again.

Repeat as needed until door passes test. For further help
refer to Maintenance &Troubleshooting, page 13.

ent of a timeout you must restart at beginning.

Press & hold
2 seconds or until
LEDs react. Release.

Long LED turns Blue,
Round LED OFF.

Then Long LED OFF
Round LED Flashing.

Long LED turns Blue, then flashes.

Press & hold
until door is fully
open. Then release.

Press &
Release.

DOOR LIMITS ARE SET

SET FORCE NEXT

PROGRAM

SET

FLASHING

DOOR FULLY OPEN

DOOR FULLY CLOSED

OFF

RED

Press &
Release.

PROGRAM

SET

Press &
Release the
Open/Close
button.

DOOR CLOSES.

When door contacts board,

it must stop and reverse direction
(within 2 seconds) to the fully
open position.

OFF

AMMING LIMITS

TRAVEL LIMITS

UP LIMIT

DOWN LIMIT

Door fully closes.

Door fully opens.

FORCE CONTROL

Press &
Release
Open/Close
button.

ACTION

INDICATION/RESULT

ACTION

INDICATION/RESULT

Press &
Release
Open/Close
button.

ON WALL CONSOLE

Press &
Release the
Open/Close
button.

FORCE CONTROL IS SET

DOOR OPENS.

ACTION

LED INDICATION/RESULT

OFF

BLUE

BOTH FLASH BLUE

FLASHING

Press & hold
until door is fully
closed. Then release.

During the initial setting
of the limits- the LEDs will
turn to RED—NOT OFF

oth BLUE then LEDs Off confirms limit set.

OFF

BOTH FLASH BLUE

Both BLUE then LEDs Off confirms limit set.

9/2011

PROGRAMMING REMOTES
to New Intellicode® 2 Openers.

All type remotes program in the same way.

Bring remote(s) to powerhead location. For Car2U® and
HomeLink®, park car outside the garage with the ignition
key in the “ACCESSORY” position. Each button must
be programmed individually following steps below.

NOTE:

For additional openers—repeat the steps above

using a different remote button for each

The default setting of

Intellicode® 2

must be changed.

The LED color displayed on the remote indicates
the IntelliCode® mode.

Red = IntelliCode® 1 / Green = IntelliCode® 2

FCC and IC CERTIFIED

This device complies with FCC Part 15 and RSS 210 of Industry Canada.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harful interference to radio or television
reception, which may be determined by turning the equipment OFF
and ON, the user is encouraged to try to correct the interference by
one or more of the following measures:

Re-orient or relocate the receiver antenna.

Increase the separation between the opener and receiver.

Connect the opener into an outlet on a circuit different from that to

which the receiver is connected.

Consult your local dealer.

PROGRAM

SET

DOOR MOVES

Press & Hold for
2 seconds or until
round LED turns blue.

Press & Release that same
button again.

REMOTE BUTTON IS PROGRAMMED

OFF

Both LEDs Off.

OFF

BLUE

OFF

Select a button
NOT prorammed
to a new
Intellicode®2
opener

Press & hold that button
for until both the
RED & GREEN LEDs are ON.
Release.

Press the same remote
button 3 times.

Press the same
remote button
twice.

Press the
Lean Code
Button

REMOTE BUTTON IS PROGRAMMED TO OPENER

PROGRAMMING INTELLICODE® 2 REMOTES
to Intellicode® 1 (previous model) Openers.

Press the same
remote button
again.

RED

WHEN BUTTON PRESSED

Find the Learn Code Button and
Learn Code Indicator LED on your
door opener.

–

–If Door Opener does not have an

Antenna, you have an External
Receiver. The External Receiver
cover must be removed to

access the Learn Code Button
and Indicator LED.

Red Indicator
LED

Learn
Code
Button

Located
on Opener
Housing

If your Door Opener has a black
antenna wire

and

the serial

number does not start with
10 or higher, the Learn Code
Button and Indicator LED are
located near the antenna. (The
light lens may need to be
opened. If you use an external
receiver, it may need to be
opened to access the Learn
Code Button and Indicator LED.

Red Indicator LED BLINKS

Red Indicator LED OFF

ACTION

LED INDICATION/RESULT

ACTION

LED INDICATION/RESULT

Choose a button on your
remote device. Press &
release it twice.

(Follow the TOP 2 steps above to shift back to Intellicode®2)

STAYS ON

RED & GREEN

REMOTE BUTTON IS INTELLICODE® 1

PURPLE

FLASHING

OFF

PURPLE

STEADY

9/2011

IntelliCode® 1 or 2 wireless keypad

Door moves.

(To verify memory is cleared—try to operate the garage door
using one of your remote devices. The opener should
not respond.)

Both LEDs OFF confirms communication
is established with operator.

Round LED BLUE then OFF, Long LED FLASHING

PROGRAM

SET

Press & hold
2 seconds.
Release.

ACTION

LED INDICATION/RESULT

BLUE

OFF

BOTH BLUE

FLASHING

Release.

OFF

PURPLE

FLASHING

Clearing remotes from powerhead memory will
clear ALL programmed remotes and wireless
keypad.

NOTE:

All remotes and wireless keypads
must be reprogrammed.

Your door opener will no longer recognize any
signal received from a missing remote.

Press & hold
BOTH open
and close
buttons
together.

REMOTE CLEARED FOR REPROGRAMMING

LOST OR STOLEN REMOTE - CLEARING MEMORY

OPTIONAL PROGRAMMING

Enter your PIN
on the wireless keypad.

OFF

BLUE

OFF

Press & release 2 times.

Press &
release

ACTION

LED INDICATION/RESULT

Genie® Intellicode® 2 Wireless Keypad

comes

with a complete set of instructions.

Independent Light Control Button

Controls door opener lights from inside garage

Sure-Lock™ Button

–

– UNLOCK allows controls to
work

normally

Indicator Light

Red indicator light is always ON

When Sure-Lock™ is ON the
indicator light flashes

Open/Close Button

Open and closes door from inside garage.

WALL CONSOLE - OVERVIEW

Use only the Series III wall console provided with this unit.
Wall console has three buttons and one indicator light.

Indicator Light

Indicator light will display Red when wall console is
properly wired and Sure-Lock

™

is OFF. When Sure

is ON indica

Lock

™

tor light flashes.

Open/Close Button

Use this button to open or close garage door. When
Sure-Lock™ is ON the Open/Close button will CLOSE
door only.

Note:

Constant button pressure in the

CLOSE mode will override error responses in the
powerhead and close door.

Independent Light Control Button

Use this button to turn powerhead lights ON.
Powerhead lighting will remain ON until this button
is pressed again or a door action has been completed.

Note

: If opener has a Motion Detector sensor, it will

keep powerhead lights ON as long as motion is detected

Sure-Lock™ Button

When Sure-Lock™ is ON the powerhead cannot be
activated by the wall console or a remote.

Press and hold for 5 seconds (or until Indicator

Light flashes) to activate Sure-Lock™.

Press and release to turn Sure-Lock™ OFF.

Tip:

If the Wall Console is energized (LED ON), but the
door does not
respond to the
OPEN/CLOSE
button-verify
the Console is
wired to the
BWC terminals
on the powerhead.

STB

BWC

IWC

NOT

USED

NOT

USED

NOT

USED

NOT

USED

FROM STBs

FROM WALL

CONSOLE

STB

BWC

IWC

FROM STBs

FROM WALL

This opener has a Serial Number sticker in which the serial
numbers begin with 10 or higher.

MODEL AC SR3

THE GENIE COMPANY

FCC ID: B8Q AC SR3

Residential Door Operator

IC: 2133A-CSD1D

120V. 60HZ. 5A

FOR H LP CAL 1-800-35GENIE OR WWW.GENIECOMPANY.COM

S/N:10XXXX XXXXXXX

Wall consoles from other manufacturers may not work with
openers of these serial number groups. Genie® Series I wall
buttons and Series II wall consoles will not work with openers
of this serial number group.

ROGRAM

SET

Press & Hold for
2 seconds or until
round LED turns blue
then OFF.
Then Long LED flashes purple.

PURPLE

FLASHING

CONSOLE

9/2011

With the door

closed

, pull

release handle

DOWN and let go to release door carriage assembly
from drive system.

Raise and lower the door manually—it should move
freely and smoothly.

’

let go.
– Door should remain stationary or move very

slowly.

– If door moves quickly,

CONTACT A TRAINED

DOOR SYSTEM TECHNICIAN

s#LOSETHEDOO

Verify RED block in carriage is in the up position.

(refer to page 13)

– Operate door using remote or wall console.
– Door will re-attach itself to carriage assembly.

Check that both the RED and GREEN LEDs are ON steady.
This indicates the system is working properly. If both LEDs
are not ON steady, check the appropriate items below.

If the system appears to be working properly, perform the
check as follows:
  1.  Start the door closing.
  2.  Pass on object through the beam, the door should
   stop and reverse to the fully open position.

Perform the check as follows:

DOOR BALANCE (SPRING TENSION)

Safe-T-Beam® (STB) SYSTEM CHECK

s34"2ED,%$FLASHES

– Check for obstruction.
– Check alignment.
– Verify wire routing from STBs to STB connection

in powerhead.

– Check for signal interference

Safe-T-Beam® unit (For multiple door installations).

from another.

s.O34"2EDOR'

reen LED displayed.

– Check wiring and wire connections.

MAINTENANCE & TROUBLESHOOTING

If you have any questions, please do not hesitate to

contact customer service at:

1-800-35-GENIE

or visit

IMPORTANT SAFETY

INSTRUCTIONS

WARNING:

To reduce the risk

of severe injury or death

READ AND FOLLOW ALL INSTRUCTIONS.

Never let children operate or play with the door controls.
Keep the remote away from children.

Always keep the moving door in sight and away from people

and objects until the door is completely closed. NO ONE

NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

Test opener monthly. The door MUST reverse on contact

with a 1-1/2" high object (or a 2" x 4" board laid flat) at the

center of the doorway on the floor. After adjusting either the

force or the limit of travel, retest the door opener. Failure to
adjust the opener properly may cause severe injury or death.

When possible, use the emergency release only when the

door is closed. Use caution when using this release

door open

with the

. Weak or broken springs are capable of increasing

the rate of door closure and increasing the risk of severe
injury or death.

KEEP DOORS PROPERLY BALANCED. See your garage door

Owner’s Manual. An improperly balanced door increases the

risk of severe injury or death. Have a trained door system

technician make repairs to cables, spring assemblies, and
other hardware.

SAVE THESE INSTRUCTIONS.

www.geniecompany.com.

WARNING

(

pulleys, etc.) are under extreme pressure and
tension.

DO NOT

attempt to repair or adjust door springs or

any hardware, and

DO NOT OPERATE

garage door

automatically or manually

if door is improperly

balanced or springs are broken.

–

CONTACT A TRAINED DOOR SYSTEM TECHNICIAN.

ROUTINE MONTHLY MAINTENANCE

Basic monthly maintenance tasks.

Safe-T-Beam® System Check

Door balan

Lubricate Door Hardware

Contact reverse

WARNING

Use wall console supplied with opener. Other

approved

wall

consoles may be available. Unapproved or incompatible wall

consoles can cause the opener to operate unexpectedly.

CONTACT REVERSE

See page 5.

TEST

Use silicone lubricant or lightweight oil.

LUBRICATE DOOR HARDWARE

Lubricate door rollers, bearings and hinges:

9/2011

CORRECTIVE MAINTENANCE

ENGAGE

, PULL

DOWN AND

TOWARD

POWERHEAD

. CHECK THE

RED BLOCK IS IN THE UP

POSITION. THEN LET GO.

DISENGAGE

, PULL

DOWN AND

TOWARD

DOOR

. CHECK RED

BLOCK IN THE DOWN

POSITION. THEN LET GO.

DOOR

DISENGAGING AND ENGAGING CARRIAGE

CHANGE LIGHT BULBS

WARNING

When replacing light cover, make sure wires are

not pinched or near moving parts.

Use extreme caution when working from a ladder

or step stool.

Disconnect power to door opener.

s/PENP

owerhead light cover.

s2EM

ove light bulb(s).

s2EPLA

ce light bulb(s).

–

Do NOT

use light bulbs with greater than

100 Watt rating.

s#LOSEP

owerhead light cover.

Reconnect power to door opener.

Test light operation.

RESET - OPEN/CLOSE TRAVEL LIMIT

Performing

all ten (10) Limits/Force setting steps

(page 5) erases previous Limits/Force settings.

NOTE: The opener will not close the door
automatically unless the Safe-T-Beam® System is
installed and Limits are programmed.

CHAIN OR BELT - TENSION ADJUSTMENT

WARNING

Observe all safety warning and precautions!

Disconnect power from opener and disconnect

carriage in rail from bullet before beginning this
task.

Visually inspect the chain or belt every 6 months.

NOTE:

Tension adjustments should be made with the

door in the down position and the carriage released.

At the center of the rail the chain or belt should

not be resting on the rail. See adjustment
illustration on right.
– With the bullet NOT engaged to the carriage,

tighten adjustment nut until chain/belt does
not, at the center of the rail, rest on rail. Do NOT
overtighten.

Is there rust on chain or frayed edges on belt?

– Contact a trained door system technician for

chain/belt replacement.

Are there kinks or twists in the chain or belt?

– Contact a trained door system technician for

chain/belt replacement.

Tighten nut to

increase

tension on chain or belt

Chain

Chain at center of rail

Approx. 1/8"

Adjustment required

Correctly adjusted

Belt

Belt at center of rail

Approx. 1/8"

Adjustment required

Correctly adjusted

BELT

CHAIN

REMOTE BATTERY REPLACEMENT

Replace remote battery with a
CR 2032 coin cell battery.

Open the remote case

using a washer or coin

that fits into the slot at
the top of the remote

Replace battery.

Align components and

snap case closed.

9/2011

ADJUSTMENT GUIDE

- FORCE SETTINGS

Force settings are pre-programmed at the factory and
"learned" during the Open/Close Limit settings steps.
For normal use, these settings should not need adjustment
with this unit.
However, conditions possibly requiring adjustment are:

Doors with very stiff weather seals.
Doors that start down, STOP and reverse before closing.
Doors that start up, but STOP before they completely open.

CAUTION

Door closing force is FACTORY set and requires no
adjustment for

normal

operation.

Never adjust the force settings to compensate for damage,

including an unbalanced door, binding door track or
broken spring.

Perform monthly CONTACT REVERSE

LED indicator colors

OFF

Blue

Purple

Red

ADJUSTMENT GUIDE

- SPEED SETTINGS

Speed settings are pre-programmed at the factory for the
maximum speed. Speed settings should not need adjustment
with this unit.
However, travel speed for the opener can be adjusted to a
slower speed in both the open and close directions, To
mimimize wear on heavier sectional doors.

NOTE

One-piece doors

are automatically set to the slowest

speed during Limits programming and

cannot be adjusted

There are 3 speed settings available for sectional doors.
Please note that speed may be affected by door weight and
balance, along with condition of door components and tracks.

TEST. See page 7.

Press & hold
both up and
down buttons
2 seconds or until round
LED turns Red.

Press &
Release.

Press either
until you reach
desired setting.

FORCE SETTINGS DONE

PROGRAM

SET

Press &
Release.

PROGRAM

SET

FORCE ADJUSTMENT

USE CHART BELOW.

Press either
until you
reach the
desired setting.

USE CHART BELOW.

LOCKS IN SETTING.

OFF

Speed Level

Powerhead LEDs

ROUND LED

LONG LED

LED indicator colors

OFF

Blue

Purple

Red

High

Medium

Low

RED

PURPLE

ACTION

LED INDICATION/RESULT

Then the Current

FORCE

SETTING will display. SEE CHART.

Then the Current

DOWN

FORCE

SETTING will display.

Both LEDs TURN
BLUE then OFF
confirms Force
Settings are reset.

Both LEDs FLASH
BLUE to confirm setting.

Press &
Release.

Press twice.

FORCE SETTINGS DONE

PROGRAM

SET

Press & Hold for
about 10 seconds
or until both LEDs
turn

Blue.

Then release.

PROGRAM

SET

Press &
Release.

PROGRAM

SET

SPEED ADJUSTMENT

Press &
Release.

PROGRAM

SET

Press either until
you reach the
desired setting.

LOCKS IN OPENING SETTING.

LOCKS IN CLOSING SETTING.

OFF

ACTION

LED INDICATION/RESULT

Then the Current Speed setting
for

OPENING

travel will display.

SEE CHART BELOW.

Then the Current Speed setting
for

CLOSING

travel will display.

SEE CHART BELOW.

NOTE

: Depending on the criteria

mentioned above, you may not
have the option to increase speed.

Press either until
you reach the
desired setting.

NOTE

: Depending on the criteria

mentioned above, you may not
have the option to increase speed.

BLUE

OFF

RED

OFF

BLUE

FLASHES 3 TIMES

OFF

FLASHES BLUE 3 TIMES

BLUE

FLASH BLUE

BLUE

FLASHES
BLUE 3 TIMES

OFF

BLUE

FLASHING

BLUE

Force Level

Powerhead LEDs

ROUND LED

LONG LED

BLUE

Off

PURPLE

Off

RED

Off

9/2011

REFERENCE - CIRCUIT WIRING DIAGRAM

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

Opener circuit wiring diagram. This wiring diagram is for reference only.

Opening Cover May Cause Electric Shock.
Disconnect power from opener prior to removing cover.

1 2 3 4 5 6

POWER CORD

CONNECTOR

WHITE

BLACK

GREEN

WHITE

BLACK

RED

BLACK

STRIPED WHITE

WALL CONSOLE

SCREW DRIVE MOTOR

STRIPED WHITE

SAFE-T-BEAM®

(Purchased Separately)

INTELLIGENT WALL CONSOLE

BLACK

RED

BLACK

CHAIN MOTOR

RED

BLACK

YELLOW

OPTICAL SENSOR*

GREEN

RED

PRINTED CIRCUIT BOARD

CHOKE

*SOME MODELS DO NOT COME WITH THIS FEATURE

(IWC or AWC)

BWC

STB

BLACK

MOTION DETECTOR*

WARNING

ELECTRICAL SHOCK

Opener does NOT run
from wall console.

Check power source,

– Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
– If not, check fuse or circuit breaker.

If power is OK,

– Check connections at powerhead terminals and at wall console.
– Limits must be set with door arm connected to door.

Check if wall console Sure-Lock™ is ON. Turn Sure-Lock™ OFF & check operation.

Check for reversed, broken, or cut wires. Staples can cut insulation and short wires. Repair or replace.

Opener runs, but door
does NOT move.

M
Installation poster or download poster from WWW.GENIECOMPANY.COM.

Opener works from
wall console, but NOT
from remote.

Check all remotes.

Replace remote battery with good one. See page 9.

Program remote to powerhead. See page 6.

Remote has less than
25 feet operating
range or no operation.

Relocate remote inside car and or point remote at garage door.

Replace battery. See page 9.

Reposition door opener antenna.

Remote LED does not come ON with button push - replace battery. See page 9.

Eliminate possible competing signals (satellite radio, FiOS® TV).

Door starts down,
then STOPS and goes
back up.

Safe-T-Beam® System
malfunction.

If a NEW installation, check Door Arm position. Refer to Installation poster or download

poster from WWW.GENIECOMPANY.COM.

Check if Limits are properly set. See page 5 & 9.

Check if Safe-T-Beam® Red LED is flashing. See page 8.

Check Safe-T-Beam® system for beam obstruction or misalignment of lenses. See page 8.

Check garage door for binding.

If an operational problem exists, and opener will not close. The opener can be forced to

close as follows; Press and hold the wall console button until door is completely closed.

Check for interference from adjacent Safe-T-Beam® units.

Contact The Genie Company at 1-800-35-GENIE.

Door starts down,
then STOPS before it
is closed.
OR
Door will only open.

Check Safe-T-Beam® wire connections at powerhead. See page 8, STB Instruction, Poster or website.

Check Limits are properly set. See page 5 & 9.

Check CONTACT REVERSE. See page 5.

Check garage door for binding.

Check

closing

"FORCE" adjustment. See page 10 .

Door starts up, but
STOPS before it is
completely open.

Check Limits are 0properly set. See page 5.

Be sure door, opener, and springs are in good repair, properly lubricated and balanced.

Check opening "FORCE" adjustment. See page 10.

WARNING:

If you suspect a problem with the garage door hardware or springs,

contact The Genie Company at 1-800-35-GENIE.

Door will only run
closed.

Check Limits are properly set. See pages 5 & 9.

Check Sure-Lock™. Sure-Lock™ should be OFF for normal operation. See page 7.

Check door balance, condition, and door spring.

Check

opening

"FORCE" adjustment. See page 10.

WARNING:

If you suspect a problem with the garage door hardware or springs,

contact The Genie Company at 1-800-35-GENIE.

Door opener starts for
no reason.

Button stuck on wall console or remote.

Was a remote lost or stolen? Erase all remotes from powerhead memory and program

new remotes. S

TROUBLESHOOTING GUIDE -

FOR HELP—1-800-35-GENIE OR WWW.GENIECOMPANY.COM

OPERATION

Noisy operation.

Be sure all door fasteners are tight.

Be sure garage door is in good repair, properly lubricated and balanced.

Be sure opener is in good repair.

Door opener runs
slow.

Is this opener installed on a one piece door? Normal speed for one piece door is lowest speed setting.

If carriage travel is less than 6 feet, opener configures programming for a one piece door.

Contact The Genie Company at 1-800-35-GENIE concerning door speed.

ee page 7.

9/2011

WHAT TO DO

PROBLEM

9/2011

TROUBLESHOOTING GUIDE -

POWERHEAD LEDs

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

Powerhead LED

Possible Problem

Solution

Round LED

Long LED

OFF

Normal operation

None required

No response from unit

Check power supply
Contact a trained door system
technician

ON/RED/

STEADY

ON/RED/

STEADY

Limits NOT set properly

Reprogram Limits, see page 5

ON/RED/

FLASHING

ON/RED/

FLASHING

Program error

Unplug unit, wait 5 seconds, plug in

Component failure

Contact a trained door system
technician

ON/BLUE/

FLASHING

OFF

Remote NOT programmed

Program remote, see page 6

ON/PURPLE/

FLASHING

OFF

IntelliCode® 1 remote NOT
programmed

Program remote using IntelliCode®

2
IntelliCode® 1 remote using
instructions on page 6.

ON/RED/

FLASHING

OFF

Safe-T-Beam® physical

obstruction

Remove obstruction, recheck unit

Safe-T-Beam® signal
interference

Check alignment of Safe-T-Beam® pair
and nearest other Safe-T-Beam® pair

OFF

ON/RED/

FLASHING

Door contact in up or down
travel

Remove obstruction

Door component failure
detected

Check door spring, track, rollers, hinges
and fixtures

OFF

ON/RED/

STEADY

Thermal cutout

DO NOT unplug unit
Wait until LED clears before operating

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P900-228

Limited Warranty

IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200

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