Genie 2020L Series Operation And Maintenance Manual - User Manual

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Full Text Searchable PDF User Manual

3681036666

For 7’ 6” Doors. Extension Kit is available for 8’ Doors
Included Wall Control MUST be installed prior to Operation

of this Garage Door Operator.
Safe-T-Beam® Safety Reverse System Must be Installed and

the Force Controls MUST be Properly Set to close door.
This Equipment meets or exceeds all Federal, State and UL 325

Safety Requirements.

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Having Difficulty? Need Help?

Please call us: 1-800-35-GENIE (354-3643)

www.geniecompany.com
Please have Model information ready when calling

Warranty Information  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 2
Safety Information    .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3
Safety Features   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 3
Important Installation Instructions  .  .  .  .  .  .  . 3
Pre-Installation Checklist  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4-6
Adjustments  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7-8
Programming the Remote Control   .  .  .  .  .  . 8
Installing lightbulb and lens  .  .  .  .  .  .  .  .  .  .  .  .  . 9
Scheduled Maintenance   .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10
Troubleshooting Guide   .  .  .  .  .  .  .  .  .  .  .  .  .10-11
Wiring Diagram  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
Parts Lists and Exploded Views  .  .  .  .  . 12 -13
Accessories  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14

able

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Operation and Maintenance Manual

AC Powered

ChAin driven

GArAGe door

oPener

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

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What is covered?
Any defect in material and product workmanship from personal, normal

household use in accordance with the Owner’s Manual .
For how long?

MODEL 2020L Series . . . 10 years on motor and 2 years on all other parts .

Who gets the warranty?
This warranty is limited to the consumer who originally purchased

the product .
Geographic scope:
This warranty applies only to units installed and operated within the country

where they were purchased .
Limitations:

IMPLIED WARRANTIES, I N CLUDING THOSE OF FITNESS FOR A PAR TICULAR

PURPOSE AND MERCHANT ABILITY (AN UNWRITTEN WARRANTY THAT THE

PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE

DATE OF PURCHASE . GENIE WILL NOT PAY FOR: LOSS OF TIME;

INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY

DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES

RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT .
Some states and provinces do not allow limitations on how long an implied

warranty lasts or the exclusion of incidental or consequential damages, so the

above limitations or exclusions may not apply to you .
This warranty is the only one we will give on your Genie product, and it sets

forth all our responsibilities regarding your Genie product . There are no other

express warranties .
State and province rights: This warranty gives you specific legal rights, and

you may also have other rights which vary from state to state and province to

province .
How to get warranty service:
To obtain warranty service for your Genie product, you must provide proof of

the date and place of purchase of the product .
1. Do-It-Yourself-Service

Call the Genie Customer Service toll free at 1 .800 .354 .3643 to speak in

person to a trained Genie representative for assistance in diagnosing the

problem and arranging to supply you with the required parts for do-it-

yourself repairs . Trained service representatives are available Monday-Friday,

8:00 a .m . - 9:00 p .m ., Eastern Time, and on Saturday, 10:00 a .m . to 7:00 p .m .,

Eastern Time (subject to holidays) You may also get the information you

need at

www.geniecompany.com

2. Service From Authorized Dealers

You also may obtain warranty service from Genie authorized dealers by calling the

Genie Customer Service at 1 .800 .354 .3643 or by visiting

www.geniecompany.com

before scheduling warranty service . If warranty service is provided by an authorized

dealer, Genie will provide all required parts under war ranty at no charge to you, but

the dealers are independent business people and may render a bench or ser vice call

charge for their services . Genie will not reimburse you or other wise be responsible for

those charges .

We suggest that you retain your original packing material in the event we choose

to repair or replace your Genie Product and request that you ship it to us . Be sure to

include your name, address, telephone number, proof of date and place of purchase

and a description of the operating problem . After repairing or replacing, your Genie

product, we will ship it to your home at no cost to you for parts and labor, but you will

have to pay a minimum of $5 .00 for shipping and handling charges .

Your choice of either one of the above-described service options is your exclusive

remedy under this warranty .

What this warranty does not cover:

This warranty does not cover batteries (which are considered replaceable parts),

installation, commercial use, defects resulting from accidents, damage while in transit

to our service location or damage resulting from alterations, misuse or abuse, lack of

proper maintenance, unauthorized repair or modification of the product, affixing of

any attachment not provided with the product, programming of the Remote Control

Devices, Safe-T-Beam® adjustment/cleaning, staples through wiring, pinched or broken

wires, Carriage disengaged, Force Control adjustments, door out of balance, broken

springs or cables, power outages, use of extension cords, missing or damaged parts on

discounted, clearanced, final sale or taped cartons, phantom operations (labor is not

covered if Opener is functioning properly while technician is in garage),fire, flood, or

acts of God, or other failure to follow the Owner’s Manual .

Serial Number is located on the Power Head, inside

the Light Cover .

IT IS CRITICAL THAT ALL SAFETY WARNINGS

MARKED CLEARLY IN BOTH THE MANUAL

AND POSTER ARE READ, UNDERSTOOD AND

FOLLOWED.

SAVE THESE INSTRUCTIONS

Visit Our Website at:

www.geniecompany.com

FOR ANSWERS: CALL 1.800.354.3643

Please note the following information,so it is available if you

need to call us.
Date Purchased

__________/_________/__________

Serial Number*

______________________________

Operator Model*

______________________________

Dealer Name

______________________________

Dealer Address

______________________________

City

______________________________

State / Zip

______________________________

NOTE

Please keep original or photocopy of your sales receipt

with this manual for future reference should service

ever be required.

INCLUDED IN THIS PACKAGE
Manual 1) Warranty Information

2) Pre Installation Checklist to be reviewed

prior to any assembly or installation

3) Necessary Adjustments

4) Programming Remote Devices

5) Maintenance and Troubleshooting

6) Parts Explosions

7) Accessory Order Form

8) Door Opener Association Safety and

Maintenance Brochure (DASMA)

9) Entrapment Warning Label - To be Adhered

in close proximity to wall control

Poster 1) Pictorial and step by step opener assembly

instructions

2) Pictorial and step by step opener installation

instructions

WK YR P I

27 94 4 H

Serial / Mfg No.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

oVeRView of poteNtial haZaRDS

Overhead doors are large, heavy objects that move with the help of springs under high tension and  electric motors .  Since moving objects, springs
under tension, and electric motors can cause injuries,  your safety and the safety of others depend on you  reading the  information in this manual .  If you
have questions or do not understand the information  presented,  call The Genie Company .  or your local Genie Distributor .

POTENTIAL HAZARD

EFFECT

PREVENTION

• Keep people clear of  opening while door is  moving.
• Do Not allow children to play with the door  operator .
• Do Not operate a door that jams or one that has a  broken spring .

MOVING DOOR

WARNING:

Could result in death

or serious injury .

• Turn off power before removing operator cover.
• When replacing cover, make sure wires are not pinched or near

moving parts .
• Operator must be properly grounded.

ELECTRICAL SHOCK

• Do Not try to remove, repair or adjust springs or anything to

which door spring parts are fastened, such as, wood blocks,

steel brackets, cables or other like items .
• Repairs and adjustments must be made by a trained door

system technician using proper tools and instructions .

HIGH SPRING TENSION

WARNING:

Could result in death

or serious injury .

WARNING:

Could result in death

or serious injury .

In this section, and those that follow, the words Danger, Warning and Caution are used to emphasize important safety
information . The word:

indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury .

indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury .

indicates a potentially hazardous situation which, if not avoided, may result in injury or property damage .

The word NOTE is used to indicate important steps to be followed or important considerations .

DANGER:

CAUTION:

WARNING:

Safe-T-Beam® (STB) Non-Contact
Reversing System

Places an invisible beam across door opening, that
reverses the door during down travel to the fully
open position if anything passes through beam .

Safe-T-Reverse® Contact Reversing System
Automatically stops and reverses a closing door
within 2 seconds of contact with an object .

Safe-T-Stop® Timed Reversed System

Automatically opens a closing door, if door does not
close within 30 seconds .

ForceGuard Control

Used to set the force required for opening and clos-
ing door . For maximum safety, set the minimum
force required to fully open and close door .

Automatic Lighting System

Light bulbs up to 60 Watts max . , used for safer
entries and exits . The lights turn on when door

is activated and automatically turn off 4 .5
minutes later .

Manual Emergency Release

Allows the garage door to be opened or closed
manually for emergencies or maintenance .

IMPORTANT INSTALLATION

INSTRUCTIONS

1 READ AND FOLLOW ALL SAFETY, INSTALL ATION AND OPERATION

INSTRUCTIONS . If you have any questions or do not understand

an instruction, call your authorized Genie installation professional .

2 Do Not install operator on an improperly balanced door . An

improperly balanced door could cause severe injury . Repairs and

adjustments to cables, spring assembly, and other hardware

must be made by a trained service person using proper tools

and instructions .

3 Remove all ropes, and disable all locks connected to the door

before installing operator .

4 Install door operator 7 feet or more above the floor . Mount the

emergency release knob 6 feet above the floor .

5 Do Not connect the operator to the source of power until

instructed to do so .

6 Locate the control button:

• Within sight of door.

• At a minimum height of 5 feet, so small children cannot reach it .

• Away from all moving parts of the door.

7 Install the entrapment WARNING label next to the wall button or

console . Install the emergency release tag on, or next to, the

emergency release .

8 The operator must reverse when the door contacts a 1-1/2 inch

high object on the floor at the center of the doorway . This is

about the size of a 2” x 4” board laid flat .

TO REDUCE THE RISK

OF SEVERE INjURY OR DEATH:

WARNING:

afety

eatuReS

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Rail Extension
for 8 doors

Figure 1 Note Door Type

SECTIONAL DOOR, TORSION SPRINGS

SECTIONAL DOOR, EXTENSION SPRINGS

ONE-PIECE DOOR, TRACKLESS

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A Measure door height (floor to top of door) using a tape measure .
B This new Garage Door Opener is designed for doors up to and

including 7’ 6” tall . If door height is 7’ 6” or less continue to Check Step 4 .
C

If door height is 8’-0”, you need a Rail Extension Kit . (Figure 3) .

(See Accessories Order Form, Page 16) .
D If the door height is taller than 8’-0”,

the opener you purchased is the

wrong version . Contact your

Customer Service

Representative

at 1-800-354-3643 .

Check Step 3:

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This Opener includes parts and supplies needed to install in most

garages and connect to most garage doors . There are many variations

of garages and garage doors . A few additional parts and supplies may

be needed to install Opener into your garage and connect to your

garage door . While checking items listed below, note any additional

items you will need .

Tools used in this section:

• 12’+ Tape Measure • Pencil • Ladder • Level

Check following items before assembling Opener:

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Check Step 1:

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Check Step 2:

WARNING:

If your door sticks, binds, or is out of balance, have it adjusted

by a Genie Factory Authorized Dealer . Door springs, cables,

pulleys, brackets and associated hardware are under extreme

tension and can cause serious injury or death .

Torsion
Springs

Extension
Springs

Center

Stile

Center Stile

Header Area

Figure 3 Rail Extension Kit

Rail Extension for

8’ door

Check condition of vertical stile in center of door, and its connection to

door’s top and bottom beams . (Figure 1)
A If door frame is nailed together and not a solid connection, door

frame must be braced or reinforced before installing Opener .
B If door is “lightweight” (made with frame and skin - not solid),

door (including door frame) must be braced or reinforced before

installing Opener .
C A door opener reinforcement bracket may also be needed to

connect garage door to Opener’s Door Bracket . This Opener is

designed for installation on a properly braced sectional door or

solidly braced one-piece door .
D Contact your Genie Factory Authorized Dealer or dealer of your

garage door for any necessary bracing and a door opener

reinforcement bracket (if needed) before proceeding .
E

If you have a wooden door, measure door’s thickness . If your door

is less than 2” thick, brace door or use shorter Door Bracket Lag Screws

(1/4” x 1-1/4” – not included)

A Raise door, check alignment and see if it moves freely (Figure 2) .

If door appears out of alignment, binds, or does not move smoothly,

contact a Genie Factory Authorized Dealer or dealer of your garage

door for repairs and adjustments to door mechanism .
B Raise door to 3’ – 4’ above ground and carefully let go . Door

should stay stationary . Slight movement is acceptable . More than

slight movement means door is out of balance . Contact a Genie

Factory Authorized Dealer or dealer of your garage

door for repairs and adjustments to door mechanism .

B Find Header Bracket mounting height (Figure 4): (Do not attach

Header Bracket) .

•

Raise door, watching top edge of door and stop door

when its edge reaches its highest point .

•

Measure distance (“H”) from top edge of door to floor .

–

For sectional doors, add 2-1/2” to “H” . Mark a point

on center line . Bottom of Header Bracket will be

installed here .

–

For one-piece doors, add 6” to “H” . Mark this point on

center line . Bottom of Header Bracket will be

installed here .

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A Find vertical center line of door and header:

•

Close door .

•

Measure door width at top .

•

Mark a point at center of door and on header directly

above door . Draw a center line to connect points .

Check Step 4:

NOTE

The header is a heavily reinforced section of the wall just

above the top of the garage door opening .

H + 2-1/2

H + 6

Figure 4 Find Highest Point of Travel

SECTIONAL DOOR

ONE-PIECE DOOR

HEADER

H + 2-1/2

H + 6

Check door type . Make a note of whether it is a sectional or a

one-piece door for reference later (Figure 2) .

3’ - 4’

Sectional

Door

3’ - 4’

Figure 2 Checking door balance

One-Piece

Door

KEEP FEET CLEAR OF DOOR

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Door Center Line

Figure 5 Check Power Head location

11’

Grounded

outlet

10’

(7’-6” door)

(8’ door)

Check wall for a stud or a solid header at your mark: (If checking a

finished wall, a stud finder may be helpful) .

•

If location is above Header, a 2” x 6” board must be

screwed to studs beside your mark with at least two Lag

Screws and Flat Washers (not provided) .

•

Transfer your mark to new mounting board .

WARNING:

Door springs are under extremely high tension and

should be handled ONLY by a trained professional .

NOTE

• For all types and styles of doors:

– If the ceiling in your garage is so low that there is

not at least a 3” space above the Header Bracket

mounting point, contact a Genie Factory

Authorized Dealer .

• If a door spring is in the way, place the Header Bracket

above the spring . Do Not move the door spring .

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Check Step 5:

Figure 6B Mounting methods for open beam or finished ceilings

55 11

Perforated Straps

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Check Step 6:

NOTE

Permanent wiring must be installed by a Licensed

Electrician . Not all Genie Factory Authorized Dealers are

Licensed Electrician’s . Contact someone who is a Licensed

Electrician .

WARNING:

Do not use and extension cord . Extension cords can cause

dangerous overheating conditions .
Do Not use portable generators . This product is designed

to operate on standard house current .
Do Not use alternate power supplies .

A Check that there is a 15 Amp 120 Volt grounded electrical

outlet or grounded permanent wiring box (per building code)

within 3’ of Opener Power Head (Figure 5) .

•

If not, an outlet or wiring box must be installed . Contact

a licensed electrician for installation .

•

If building codes require permanent wiring, Power Head

must be partially disassembled to install appropriate

wiring in place of Power Cord . (See Assembly and

Installation Poster .)

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Check Step 7:

Check for wood garage frame, jamb, or masonry at mounting

location (6” above floor) with attachment tabs facing away

from garage door (Figure 7) .
A If you cannot mount Safe-T-Beam® Mounting Bracket to

wood frame:

•

Concrete screws and concrete anchors (not included)

must be used to mount Brackets on masonry with

attachment tabs facing away from garage door .

•

Safe-T-Beam® Mounting Bracket Extensions may be used

(not included - available at Dealer or use order form pg . 14 .

Source

Sensor

Safe-T-Beam®

Mounting Bracket

Top of

Bracket

6” above

floor

Figure 7 Mounting

Safe-T-Beam®

Components

Check ceiling or space above where Opener Power Head will be
mounted (Figure 5): There must be a 120 Volt grounded outlet or
wiring box within 3 feet of Power Head .

A The measurements above are taken from the garage door
centerline toward the rear of the garage .
B Find location of ceiling joist or truss above where Opener Power
Head will be and estimate type and quantity of materials needed for
your installation (Figure 6A & B) .

MOUNTING EXAMPLES

Perforated Angle

Iron

Figure 6A

Standard Straps

Extra wood required

OPEN CEILINGS Straps and angle iron may attach directly to joists

or trusses .

FINISHED CEILINGS

Locate ceiling joists or trusses using

a stud finder or similar device .
Attach angle iron(not included)

to joists or trusses through finish

material using Lag Screws .

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Figure 8 Recommended Tools

Go to Assembly and Installation Poster for full
Installation Instructions.

eCommeNDeD

toolS

A Tools (Figure 8):
B Additional tools to make installation easier:

•

Slotted and phillips screw-driver bits

•

Stud finder

•

Sheet-metal cutting snips

Check Step 8:

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Check that the garage door locks, rope, and T-Handles are
removed from the garage door before starting the installation .

A  If your garage does not have a separate entry door, it is
highly recommended to install a Genie Emergency Release Kit
(GER-2) .  Emergency Release Kit lets you open the garage door
from outside if there is a power failure .  (Please see Accessories
Order  Form on page 14 .)

Check Step 9:

Before going further, get any items and tools if needed
for your installation

Garage door frame reinforcement brackets, screws, bracing

or reinforcement kits (dealer)

Lag Screws (1-1/4”) for a wood door less than 2” thick (store)

Electrical outlet and/or wiring (supplied by a licensed electrician)

Sufficient angle iron or strapping for hanging Power Head (store)

60 Watt light bulbs (Rough service bulbs recommended)(store)

GER-2 Emergency Release Kit for entry during power failure (store)

Wood for header, ceiling, and/or door braces (store)

Masonry fasteners for Safe-T-Beam® Bracket installation (store)

Safe-T-Beam® Bracket Extensions (dealer)

Masonry drill bit (store)

Extension Kit (for 8’ Garage Doors)(dealer)

WARNING:

TO REDUCE THE RISK OF

SEVERE INjURY OR DEATH

IMPORTANT

SAFETY INSTRUCTIONS

1 READ AND FOLLOW ALL INSTRUCTIONS .
2 Never let children operate or play with the Door Controls . Keep

the Remote Control away from children .

3 Always keep the moving door in sight and away from people and

objects until the door is completely closed .

NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR .

4 NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR .
5 Test Opener monthly . The door MUST reverse on contact with

a 1-1/2” high object (or a 2” x 4” board laid flat) at the center of the

doorway on the floor . After adjusting either the Force or the Limit

of travel, retest the Door Opener . Failure to adjust the Opener

properly may cause severe injury or death .

6 When possible use the Emergency Release only when the door

is closed . Use caution when using this Release with door open .

Weak or broken springs are capable of increasing the rate of door

closure and increasing the risk of severe injury or death .

7 KEEP GARAGE DOORS PROPERLY BALANCED . See Owner’s

Manual . An improperly balanced door increases the risk of severe

injury or death . Have a Genie Factory Authorized Dealer make

repairs to cables, spring assemblies, and other hardware .

SAVE THESE INSTRUCTIONS.

NoteS, RemiNDeRS

WARNING

Use the Wall Console included with Opener . Any other wall

console can cause the Opener to operate unexpectedly and the

light to stop working .

LOCATED
UNDER
LIGHT
COVER

OPEN
FORCE

CLOSE
FORCE

B OPEN ADjUSTMENT

•

On front panel of Power Head find adjusting

screw marked “OPEN” (Figure 9) .

•

Gently turn screw counterclockwise until it stops .

–

Very little force is required to turn

adjusting screw .

•

Press Wall Console to open garage door .

–

Observe if door stops at “OPEN” limit switch .

If door is fully open—adjustment is finished .

–

If door stops but is not fully open,

a . Measure distance between bottom of

door and top of door opening .

b . Move “OPEN” Limit Switch that same

distance toward Power Head .

–

If door stops before reaching the “OPEN”

Limit Switch

a . Slightly increase OPEN Force

setting (clockwise) .

–

If door fails to move, see Troubleshooting

Section, pages 10 & 11 .

C Run Door Opener

•

Cycle opener a few times to double check

settings . Repeat adjustment steps as necessary .

WARNING

• The garage door opens rapidly, and can cause serious

injury or death .

• Keep the path clear.
• Position the ladder to the side of the Power Head so it

is clear of all moving parts of the Opener and the door .

• Set the door Opener to use the minimum force needed

to open the door .

Coarse Setting of Limit Switches

A Setting Close Limit Switch

•

Check that Carriage Assembly is disengaged.

•

With garage door fully closed, slide Close Limit Switch

until it is aligned with the center of the

Carriage Assembly .

•

Tighten Set Screw. Do Not over-tighten.

B Setting Open Limit Switch

•

Manually open garage door to full open position.

•

Slide Open Limit Switch until it is aligned with the center

of the Carriage Assembly .

•

Tighten Set Screw. Do not over-tighten.

•

Re-engage Carriage Assembly.

Setting Force Controls and Final Adjustment of

Limit Switches

A CLOSE ADjUSTMENT

•

On front panel of Power Head find adjusting screw

marked “CLOSE” (Figure 9) .

•

Gently turn screw counterclockwise until it stops .

–

Very little force is required to turn adjusting screw .

•

Press Wall Console to close garage door .

–

Observe if door stops at “CLOSE” limit switch .

If door is fully closed—adjustment is finished .

Go to “OPEN” Adjustment .

–

If door stops but is not fully closed,

a . Measure distance between bottom of door

and floor .

b . Move “CLOSE” Limit Switch that same distance

toward door .

–

If door stops and/or reverses before reaching the

“CLOSE” Limit Switch

a . Slightly increase CLOSE Force setting (clockwise) .

–

If door reverses after contacting floor, move Limit

Switch toward Power Head .

–

If door fails to move, check Safe-T-Beam® System . See

Troubleshooting Section, pages 10 and 11 .

WARNING

• The garage door opens rapidly, and can cause serious

injury or death .

• Keep the path clear.
• Position the ladder to the side of the Power Head so it is

clear of all moving parts of the Opener and the door .

• Set the door Opener to use the minimum force needed

to open the door .

NOTE

• Little effort is required to turn the Force Adjusting Knobs .
• If the door stops moving while opening or closing, adjust the

Open Force or Close Force Controls slightly clockwise (to

slightly increase the force) and retry the step .
• The Open Force and Close Force Controls are to be set to the

minimum force necessary to ensure the door smoothly opens

and closes completely .
• Ensure the Carriage Assembly is engaged and is between the

two Limit Switches before operating the Opener .

Figure 9 Making Force Adjustments
(Located Lower Right Corner) .

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For Help, call 1-800-35-GENIE or visit www.geniecompany.com

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Programming 1:

A To program one Button of a Remote Control (Figure 11):

•

Locate Learn Button and Learn Indicator Light near

Terminal Block on Power Head (Figure 12) .

•

Press and release Learn Button . Red Learn Indicator Light

will blink 2 times per second .

•

Press Remote Control Button once within 30 seconds . Red

Learn Indicator Light will stay lit .

•

Press Remote Control Button again . Red Learn Indicator

Light will go out, indicating that memory is stored .

•

Press again to Activate Unit .

B Program each additional Remote using step A above .

CCeSSoRieS

Remote Control Operation

A Press Button on Remote Control . Garage door will move .
B Press Button again . Garage door will stop:

•

The door automatically stops at the end of the

open or close cycle .

C Press Button again . Garage door will reverse .

WARNING

A moving garage door may cause serious injury or death .

• Keep people clear of opening while door is moving .

• Do not allow children to play with the Remote Controls .
If the Safety Reverse does not work properly:

• Close the door and disconnect the Opener using the

Emergency Release Cord .

• Do not use the door Opener, Remote Controls, or

Wireless Keypad .

• Refer to the door and door Opener Owner’s Manuals

before attempting any repairs .

Figure 12 Learn Code Button and Indicator Light .
(Located Lower Right Corner) .

OPEN

LEARN

CODE

BUTTON

LEARN

INDICATOR

LIGHT

Figure 11

1-Button and 3-Button

Compact Remotes

w/Docking Station

D There are several additional varieties of remote controls
available from your local dealer, some equipped with
a flashlight .

A  Open garage door using Wall Console .
B  Lay a 2” x 4” board flat in center of doorway (Figure 10) .
C  Close door using Wall Console .
D  Check that door stops and reverses within 2 seconds after it

contacts board:

•

If door does not reverse, decrease Close Force until

door reverses (Figure 9) .

•

If door still does not reverse, move Limit Switch

toward door .

E Check Safe-T-Beam® System operation:

•

If beam is blocked, door

will not close .

NOTE

The door must contact the 2” x 4” board before the

Carriage activates the Close Limit Switch . If not,

readjust the Close Limit Switch .

ettiNG

oNtaCt

eVeRSe

uNCtioN

DjuStmeNt

NOTE

Limit Switch and Force Adjustments must be completed before

checking the contact reverse function .

2” x 4” board

laid flat

Figure 10
Checking

Contact

Reverse

NOTE

• Each Remote Control must be programmed

separately .
• The Remote Controls will not close the garage with

malfunctioning Safe-T-Beam® System .
• Program Remote Controls, while at least 24” from

Antenna Wire .
• If the red Learn Indicator Light blinks rapidly,

programming stopped . Restart programming .
• Each Button on a multi-button Remote Control is

for a different Opener . Cannot use more than one

Button for same Opener .
• A maximum of seven Remote Controls or Wireless

Keypads can be stored into the Receiver at one

time . If a Remote Control becomes lost, or if you

want to delete a Remote Control or Wireless

Keypad, see “To Erase All Receiver Memory .”

To Erase All Remotes from Power Head Memory

A Press and hold Learn Button on Power Head for 10 seconds

or until Learn Indicator Light goes out . Memory is erased:

•

Program Remotes again as needed .

To Replace Remote Control Battery

A FOR NON-FLASHLIGHT MODELS

•

Pop off the back of the transmitter .

–

Use coin, pen, screwdriver or any similar device .

–

Replace old Battery with new coin type battery .

•

Replace back of remote.

B FOR FLASHLIGHT MODELS

•

Slide open battery cover .

–

Replace old Battery with new AAA battery .

•

Replace battery cover.

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

LEARN

CODE

BUTTON

LEARN

INDICATOR

LIGHT

A Install a light bulb (100 Watts or less)(not included) into Light

Socket (Figure 14):

•

Rough service, 130 Volt bulbs are recommended .

B Install Lens into slots in Motor Cover .

•

Insert Bottom hinges into slots provided in metal front

cover of Power Head .

•

Flip Lens up and fasten with molded latches on lens .

NStallatioN

eNS

aND

ulb

Figure 14 Install Lens and Light bulb

Transmitter Compliance Statement

WARNING

TO REDUCE THE RISK OF

SEVERE INjURY OR DEATH

1 READ AND FOLLOW ALL INSTRUCTIONS .
2 Never let children operate or play with the Door

Controls . Keep the Remote Control away from children .

3 Always keep the moving door in sight and away from

people and objects until the door is completely closed .

NO ONE SHOULD CROSS THE PATH OF THE

MOVING DOOR .

4 NEVER GO UNDER A STOPPED, PARTIALLY

OPEN DOOR .

5 Test Opener monthly . The door MUST reverse on

contact with a 1-1/2” high object (or a 2” x 4” board

laid flat) at the center of the doorway on the floor . After

adjusting either the Force or the Limit of travel, retest

the Door Opener . Failure to adjust the Opener properly

may cause severe injury or death .

6 When possible use the Emergency Release only when

the door is closed . Use caution when using this Release

with the door open . Weak or broken springs are capable

of increasing the rate of door closure and increasing the

risk of severe injury or death .

7 KEEP GARAGE DOORS PROPERLY BALANCED . See

Owner’s Manual . An improperly balanced door increases

the risk of severe injury or death . Have a Genie Factory

Authorized Dealer make repairs to cables, spring

assemblies, and other hardware .

SAVE THESE INSTRUCTIONS.

IMPORTANT SAFETY INSTRUCTIONS

oteS

Safe-T-Beam® System Self-Diagnostic Troubleshooting

Source (Red LED)

Sensor (Green LED)

Possible Problem

Solution

Normal operation

None required

OFF

• Power Head not powered

• Check breakers, fuses, plugs

• Wiring from Power Head bad

• Check wiring for obvious shorts

OFF

• Wiring to Source missing or bad • Check wiring

• Power has been interrupted

• Remove power and reapply

2 BLINKS, Pause

• Beam not aligned

• Check Source, Sensor alignment

(Repeat)

• Beam obstructed

• Check for obstruction

• Sensor defective

• Contact Customer Service

2 BLINKS, Pause

• Wire to Sensor missing or bad

• Check wiring

(Repeat)

OFF

• Sensor defective

• Contact Customer Service

3 BLINKS, Pause

• Sensor receiving interference

• Determine source of interference

(Repeat)

• Check for sunlight or another

opener on nearby door

• Contact Customer Service

4 BLINKS, Pause

• Source not sending pulses

• Contact Customer Service

(Repeat)

• Source defective

• Contact Customer Service

RoubleShootiNG

uiDe

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

A Monthly:

• Door springs and door hardware:

– Oil door roller, bearings, and hinges using silicone

lubricant or light oil .

• Balance Door .

– Close door .

– Release Carriage Assembly from Rail Assembly by pulling

down on Emergency Release Knob .

– Raise door manually 3’- 4’ and verify that door stays at

that position . See Check Step 2 on page 4 .

NOTE

When the door is 3’ - 4’ above the ground, the door

should stay open . Slight movement is acceptable . If

the door moves too much, contact a Genie Factory

Authorized Dealer for service or call Customer Service at

1-800-35-GENIE.

WARNING

Do not operate door automatically or manually if springs

are broken . Contact a Genie Factory Authorized Dealer for

service or call Customer Service at 1-800-35-GENIE .

CheDuleD

aiNteNaNCe

– Reattach Carriage Assembly to Rail Assembly:

a . Pull the Emergency Release Knob toward

Power Head .

b . Close door .

• Contact Reverse Test.

– Perform Adjustment Step 2 on page 8 .

If the door fails to reverse on contact with the board,

adjust the Close Force Control as specified in Set Limit

Switches and Force Controls on page 9 . If the Opener still

fails, contact a Genie Factory Authorized Dealer for service

or call Customer Service at 1-800-35-GENIE .

FCC AND IC CERTIFIED

All devices comply with Part 15 of the FCC Rules .

Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2)

this device must accept any interference received, includ-

ing interference that may cause undesired operation .

B As Needed:
• Replace Light Bulb

WARNING

General Troubleshooting

Problem

What To Do

Opener does not run

1 . Check Lock switch on Wall Control Installation Poster .

from Wall Control

2 . Check Power Source:

• For Grounded Plug Connection .

– Plug a lamp into the electrical outlet used for the door opener .

a . If lamp lights, power source is good .

b . If lamp does not light, check fuse or circuit breaker .

• For Permanent Wiring Connection .

– Check fuse or circuit breaker .

3 . Check connections (see Wall Console Installation on Installation Poster):

• At Power Head Terminals and Wall Control .

Door Opener starts

1 . Check Wires to ensure that they are not cut (Staples can cut insulation and short Wires)

for no apparent reason

Replace any shorting Staples and shorted Wires .

2 . Was Remote Control lost or stolen? If so, erase all Remote Control codes from Receiver’s memory

and reprogram for remaining remote controls . (See Erase All Receiver Memory on page 8) .

3 . Ensure that no Buttons are stuck “pushed-in” on Wall Console or any Remote Controls .

Door starts down, then

1 . Check Close Limit Switch setting (page 7 and poster) . Adjust as needed .

stops before it is

2 . Check Force Setting (pages 7) . Adjust as needed .

completely closed

3 . Check for shorted wires .

Door starts down, then

1 . If a new installation, check Door Arm position .

stops and goes back up

2 . Check operation of Contact Reverse function .

3 . Check Safe-T-Beam® System for beam obstruction or misalignment of Lenses .

4 . Check Safe-T-Beam® System diagnostic code .

5 . Check Close Force adjustment (see Set Limit Switches and Force Controls on pages 7) . Adjust as needed .

6 . Check garage door for binding .

Door will only run closed

1 . Check Open Limit Switch for a short circuit and for proper wiring .

2 . Check Open Force adjustment (see Set Limit Switches and Force Controls on pages 7) . Adjust as needed .

3 . Check condition of garage door and door spring(s) .

4 . WARNING: If you suspect a problem with the garage door hardware or springs, contact a Genie

Factory Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE .

5 . Check Position of Lock Switch on Console .

Door will only run open

1 . Check Safe-T-Beam® System as detailed in the Safe-T-Beam® System Self-diagnostic Troubleshooting Chart

(page 10) .

2 . Check Close Limit Switch for a short circuit and for proper wiring .

3 . Check Close Force adjustment (see Set Limit Switches and Force Controls on pages 7) . Adjust as needed .

Lights will not turn off

1 . Disconnect Wires connecting Pushbutton to Power Head (see Pushbutton Installation on poster) .

Check their condition and either replace or reconnect .

2 . Until a replacement Wall Console can be obtained, disconnect Wall Console and use only Remote Controls

or Wireless Keypad to operate Opener .

3 . Check for non-compatible wall control .

Door starts up,

1 . Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly

but stops before it is

balanced as detailed in Maintenance Section .

completely open

2 . WARNING: If you suspect a problem with the garage door hardware or springs, contact a Genie Factory

Authorized Dealer for service, or contact Customer Service at 1-800-35-GENIE .

3 . Check Open Limit Switch for a short circuit and for proper wiring .

4 . Check Open Force adjustment (see Set Limit Switches and Force Controls on pages 7) . Adjust as needed .

Operator runs, but door

1 . Ensure Carriage Assembly is engaged to Carriage Slide (see Install Carriage Assembly onto Rails on Installation Poster) .

does not move

2 . Check Force adjustment (see Set Limit Switches and Force Controls on pages 9 and 10) . Adjust as needed .

Wall Console Vacation

1 . Ensure Carriage Assembly is in contact with Close Limit Switch .

Lock function does

2 . Check when door is fully closed, that Carriage activates Close Limit Switch . If not, adjust position of Close

not work

Limit Switch (See pages 7) .

Noisy Operation

1 . Be sure all fasteners are tight .

2 . Check (ensure) that garage door and Opener are in good repair, properly lubricated, and properly

balanced as described in Maintenance Section (page 10) .

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

aRtS

DeNtifiCatioN

oweR

eaD

Power Head Assembly

[1]

Item Part Name

Power Head Assembly

1A Cover (by Series Model)

1B Front Panel Assembly

1D Motor Parts

1E Circuit Board Assembly

1F Capacitor (By Series/Model)

1G Opto Wheel (not shown)

1H Carriage Slide

1J Chain

1K Circuit Board Bracket

1L Drive Module

1M Terminal Strip

1N No . 8-32 x 3/4” Hex Head Screw

w / int . Lockwasher

1P Shock Absorption Stop

1Q Motor Mount Bracket (not shown)

1X Chassis

1/4-20 Shoulder Bolt

1/4” Flange Nut

39 Coupler

41 No . 8-32 x 3/8” Phillips

Hex Head Screw

42 No . 8-32 x 3/8” Phillips

Pan Head Screw

48 Mounting Straps

49 Light Lens

Power Head Parts List

Number

Included

* Pre-assembled

iRiNG

iaGRam

WARNING

Shut off power before opening the Cover .

Components inside Cover May Cause Electric Shock

MOTOR

CAPACITOR

THERMAL

PROTECTOR

POWER CORD

SEQUENCER HOUSING

LIGHT

RED

ORANGE

YELLOW

BLACK

DOWN

WHITE

BLUE

GREE

WHIT

POWER HEAD TERMINALS

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

aRtS

DeNtifiCatioN

Rail & Attachments

[2]

Item Part Name
1 Power Head Assembly (main box)

2 Rail Assembly (1-piece)
4 Rail Assembly (3-piece)(main box)

5 First Rail Section (separate box)

6 Middle Rail Section (separate box)

7 End Rail section (separate box)

8 Rail Clamps (blue bag)

9 1/4”-20 x 5/8” Hex Head Bolt (blue bag)

10 1/4”-20” Hex Flange Nut (blue bag)

11 Carriage Assembly (main bag)

12 Rail Strap (blue bag)

13 Limit Switch (white wire)(blue bag)

14 Limit Switch (brown wire)(blue bag)

15 Release Cord (green bag)

16 Release Knob (green bag)

17 Emergency Release Tag (green bag)

18 Header Bracket orange bag)

20 Door Bracket (orange bag)

22 1/4” x 2” Lag Screw (orange bag)

23 Straight Door Arm (main box)

24 Clevis Pin (yellow bag)

25 Cotter Pin (yellow bag)

26 Curved Door Arm (main box)

27 3/8”-16 x 7/8” H . H . Bolt (yellow bag)

28 3/8”-16 Hex Flange Nut (yellow bag)

29 Wire (main box)

30 Insulated Staples (red bag)

varies by

model

Parts List

Item Part Name
31 Wall Button (red bag)

varies by

model

32 Wall Console (main box)

varies by

model

33 #6 x 1-1/4” pan head phillips screw varies by

model

34 Entrapment Warning Label (manual)

35 Safe-T-Beam® Sensor (main box)

36 Safe-T-Beam® Source (main box)

37 Safe-T-BeaM® Mounting Brackets

38 Remote Controls (main box) varies by

model

39 #8-32 x 1” Machine Screw (green bag)

40 Safety and Maintenance Guide (manual)

41 Wire Clips

varies by

model

42 1/4”-20 x 3/4” Self-drilling Screws

(orange bag)

44 #10-16 x 1-1/4” Phillips Hex Head Screw

(yellow bag)

46 5/16”-18 x 3/4” Hex Head Bolt

(orange bag)

47 5/16”-18 Hex Flange Nut (orange bag)

48 Mounting Straps (main box)

Parts List

Number

Included

Number

Included

Rail Assembly

Garage Door Opener Accessories Order Form

Formulaire de commande des accessoires pour ouvre-porte de garage

For additional accessories not shown. visit our website at www.geniecompany.com

pour les accessoires supplémentaires pas montré, visiter notré site web à www.geniecompany.com

No C .O .D . shipments . Please include check or money order,

made payable to The Genie Company . Do not send cash .

Allow 3-4 weeks for delivery .

1-800-354-3643 . Please have part number and credit

card ready . Mail Order Form to: Genie Company, 22790

Lake Park Blvd, Alliance, Ohio 44601 . We accept Visa or

Mastercard on phone orders only .

Please add local sales tax if you reside in one of the states listed.

California, Connecticut, Florida, Georgia, Illinois, Indiana,
Maryland, Massachusetts, Michigan, New jersey, New York,
Ohio, Tennessee, Virginia, Wisconsin

TOTAL ORDER

SHIPPING & HANDLING

$ 6.00

STATE SALES TAX

GRAND TOTAL

Pas d’expédition contre remboursement . Veuillez inclure un chèque

ou un mandat bancaire, le payable fait à The Genie Company .

N’envoyez pas d’argent comptant . Accordez de 3 à 4 semaines

pour la livraison . 1-800-354-3643 . Ayez sous la main le numéro de la

pièce et celui de la carte de crédit . Mettre à la poste le arrngement

à: Genie Company, 22790 Lake Park Blvd, Alliance, Ohio 44601 .

Nous acceptons les commandes par téléphone avec paiement par

carte de crédit Visa ou Mastercard .

Veuillez indiquer les taxes de vente locales si vous résidez dans l’un des
états répertoriés ci-dessous.

COMMANDE TOTALE

MANUTENTION ET EXPÉDITION

$ 6.00

TAXE DE VENTE

TOTAL GLOBAL

Ordering Instructions

Instructions Commandant

Screw Drive Garage

Door Opener Lubricant

(GICT-1-390)

1-Button Compact Remote - Allows remote operation of garage door .

1-Boutenner Télécommande compacte - Permettre opération éloign´´de porte de garage .

(GICT-3-390)

3-Button Compact Remote - Allows remote operation of 3 garage doors .

3-boutenner la Télécommande compacte - Permettre opération éloign´

trois portes de garage .

(GWKPD)

Dual Frequency Wireless Keypad - Operates Intellicode

Garage Door Openers without Remote Control

or key .

Système d’ouvre-porte de garage à clavier sans fil - Actionne les ouvre-porte de garage avec

Intellicode

sans télécommande ni clé .

(GLU-3)

3/4 oz. Screw Drive Lubricant - Ensures proper equipment wear protection .

La onza 3/4 Lubricant de la vis - Garantir componant exact par systéme défense vers user .

(GW-2)

Universal Wall Button - Provides additional convenient inside operation of door .

Bouton mural universel - Actionne l’ouvre-porte de l’intérieur du garage .

(GPS-5)

Perfect Stop

- Ensures perfect parking .

Butoir Perfect Stop

- Permet de stationner à la perfection dans le garage .

(LCGX-8)

Chain Drive Extension Kit - An Extension that increases the travel of a Chain Driven Opener to

     accommodate an eight foot door .
                         Nécessaire de prolongement du coulisseau - Rallonge de prolongeant la course de l’ouvre-porte
                         du conduit de chaîn pour une porte de 2,4 m (8 pi) de hauteur .

(60 WATT

) Enhanced/Rough Service Light Bulb - Ensures proper equipment compatability .

Éclairage de 60 WATT - Garantir componant exact par systéme .

(GER-2)

Emergency Release Kit - Provides access to garage from outside in the event of

an electrical power failure .

Nécessaires de Déclenchement de secours - Le nécessaire de déclenchement

de secours est conçupour vous permettre d’accéder à votre garage depuis

l’extérieur en cas de panne de courant et lorsqu’il .

STB

Adapter Brackets (2) - Used in conjunction with standard STB Brackets . They

provide additional clearance and mounting options .

Crochets d’adaptateur (2) - Utilisé conjointement avec STB standard monter

les crochets, ils fournissent le dégagement supplémentaire avec monter d’options .

(GSX-8)

Screw Driven Extension Kit - An Extension to increase travel of a screw driven Operator to accommodate

an eight foot door .

Nécessaire de rallonge du Screw Drive - Rallonge de prolongeant la

coursede l’ouvre-porte pour une porte de 2,4 m (8 pi) de hauteur .(GIRU-1T)

SHIP ORDER TO:
EXPÉDIER MARCHANDISE POUR:

NAME / NOM

ADDRESS / ADRESSE

CITY / VILLE

STATE / éTAT

ZIP / CODE POSTAL

California, Connecticut, Florida, Georgia, Illinois, Indiana,
Maryland, Massachusetts, Michigan, New jersey, New York,
Ohio, Tennessee, Virginia, Wisconsin

$36 .50

$50 .00

$35 .00

$50 .00

$5 .00

$3 .75

$4 .00

$32 .00

$2 .73

$20 .00

$4 .37

P/N 36248R

P/N 36223R

P/N 35661R

P/N 35691R

P/N 35218AS

P/N 35693R

P/N 35677R

P/N 35679R

P/N 35678R

(GWC-2W)

Deluxe Wall Console - Operates Garage Door . Independent light control . Security vacation lock .

La Console dse luxe de Mur - Actionne la porte de garage . Commande d’éclairage indépendante .

Interrupteur de verrouillage de sécurité .

P/N 26210A .S

P/N 35675R

(Prices subject to change without notice)

(Les prix assujettissent pour changer sans la notification)

P/N 34439R .S

(GABX8)

Belt Drive Extension Kit - An Extension that increases the travel of a belt driven Opener to

accommodate an eight foot door .
Nécessaire de prolongement du coulisseau - Rallonge de prolongeant la course de l’ouvre-porte

Belt Drive pour une porte de 2,4 m (8 pi) de hauteur .

$32 .00

P/N 35663R

$45 .00

P/N 35657R

(GIFT-1-390)

1-Button Flashlight Transmitter - Remote Controller with a Flashlight .

1-boutenner l’émetteur de lampe de poche - Le contrôleur éloigné avec de lampe de poche .

How many?

Comment

beaucoup?

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

Ask a Question ?