Genexis Hybrid Live! Titanium Quick Installation Manual

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Quick Installation Guide

Live!

Titanium

Contents

Live! overview.............................

2. Installation......................................

Network setup.................................

Wireless setup.................................

Configuring your Live!......................

6. Troubleshooting..............................

1. Live! overview

User interfaces

Description

Live! Telephony ports

Live! Ethernet LAN ports

Live! USB 2.0 port

Reset touch button

WPS touch button

Element power port

Universe CATV connector

Hybrid Interface connector

Depending on your specific product type, port
configuration may differ.

Status feedback LEDS:

Activity

Description

On
Off

Powered successfully
Power not connected

On
Off

Optical link activated
No optical link

On
Off

CATV enabled
CATV disabled

On
On (red)
Blink

Off

Successful data uplink
Hardware error
Firmware upgrade /
provisioning initializing
No data uplink

On
Blink
Off

Phone line enabled
Phone line initializing
Phone line disabled

On
Blink
Off

Internet connection enabled
Internet connection initializing
Internet connection disabled

On
Blink
Off

WLAN enabled
WPS active
WLAN disabled

LAN ports

Green
Yellow

Link
Activity

Touch buttons:

Note: The buttons only need to be touched and do not require
physical pushing. When a button is being touched, the nearest
LED will blink rapidly.

Function

Action

Reboot

• Hold button until all LEDs blink once

(after 5 seconds)

• Release button to initiate reboot

Factory
Default

• Hold button until all LEDs have blinked

twice (after 10 seconds)

• Release button to initiate a Factory

Default reset. The Live! will reboot
automatically

WPS

• Hold button touched until all LEDs blink

once (after 2 seconds).

• Release button to initiate WPS on WLAN

Note: If a second WLAN interface is available, WPS for
the second WLAN interface can be initiated by holding
the WPS button until all LEDs have blinked twice (after
5 seconds).

2. Installation

Step 1: Installing the Hybrid Live!

Click the Hybrid Live! module on the Hybrid Element, as
shown in the picture.
Note: Proper installation does not require excessive force.

Step 2: Powering the device

Connect the 12V plug of the supplied adapter to the Hybrid
Element and connect the adapter to a power socket. The unit
will now start up. During the start-up sequence the

LEDs are on, other LEDs may blink.
When the start-up sequence has finished the following LEDs
should be on:

The complete start-up sequence may take several minutes.

Click!

Step 3: Connecting your computer

Connect your computer to one of the Ethernet LAN ports
on the Hybrid Live!, using an Ethernet cable with a RJ-45
connector. Your provider can tell you which ports to use.

Note: refer to section “fixed network setup” if your connection
is not working directly from the start.

Step 4: Connecting your telephone

This step is only relevant if the Hybrid Live! has voice ports.

A standard analog telephone handset can be connected to the
active voice ports, using a RJ-11 cable. The

LED indicates

if voice is enabled and operating correctly. Your provider can
tell you which ports to use.

Reference image of

the back of a PC

Step 5: Connecting your analog television or radio

This step is only relevant if your Hybrid configuration has a
CATV receiver.

Connect your analog television or radio using a coaxial cable
with a male F-connector. The

LED indicates if CATV

service is enabled.

Cleaning instructions:

Your Hybrid product may be cleaned using a soft, dry cloth.
For areas of persistent dirt, a damp cloth may be used with
mild detergent. Product and LED logos may be damaged
by using aggressive cleaning products or ethanol-based
cleaners - if in doubt do not clean near these logos. Under
no circumstances allow water or cleaning fluid to ingress the
product, as this may cause permanent damage and prevent
correct operation.

Step 1:

Open the web browser on your computer and check if your
connection is working. If your connection is working, you can
skip step 2 and 3.

Step 2:

(Instructions for Windows Vista / Windows 7; for other
operating systems please contact your service provider)

•

On your computer, go to “Start” at the bottom left
corner and click on “Control Panel”.

•

The Control Panel window will appear. Click on “View
Network Status and Tasks” at the “Network and Internet”
category.

•

The Network and Sharing Centre will appear:

•

For Windows Vista: Click on “Manage network
connections” at the top left hand corner.

•

For Windows 7: Click on “Change adapter
settings” at the top left hand corner.

•

Right click on the correct “Local Area Connection”
by identifying the correct network card and click
“Properties”.

•

Select “Internet Protocol Version 4 (TCP/IPv4)”. Click on
“Properties”

•

Select “Obtain an IP address automatically”, and “Obtain
DNS server address automatically”. Save the settings by
clicking “OK”, and close the window by clicking “OK” or
“Close”.

Step 3:

Open your web browser and check if your connection is
working. If your connection is not working, please refer to the
troubleshooting section.

3. network setup

4. Wireless setup

This section is only relevant if wireless functionality is
available on your Hybrid Live!. The

LED indicates if

wireless functionality is enabled.

Step 1:

To set up the wireless connection between your computer and
the Hybrid Live! you may need the SSID and WPA key of the
Hybrid Live!. The SSID is the name of the wireless network.
The WPA key is the password needed for your secured wire-
less network. The default SSID and the WPA key are printed on
the label on the rear of your Hybrid Live!.

You may write down these values here:

SSID: _____________________________________________________

WPA key: _________________________________________________

Step 2:

(Instructions for Windows Vista / Windows 7; for other
operating systems please contact your service provider)

•

Go to “Start” at the bottom left corner and click on
“Control Panel”.

•

The Control Panel window will appear. Click on “View
Network Status and Tasks” at the “Network and
Internet” category.

•

The Network Connections window will appear. Click
on the “Connect to a network”.

•

Show “Wireless” and select the network (SSID) that is
printed on the label.

•

If requested press the WPS

button on your Hybrid

Live!. Alternatively you can connect using the WPA key
that is printed on the label.

•

Your connection is now operational. Open your web
browser and verify that your connection is working.
If your connection is not working, please refer to the
troubleshooting section.

•

After installation you can manually change the SSID
and WPA key, by using the web-interface of the Hybrid
Live!.

5. Configuring your Live!

Note: By default the router is configured properly for most
home networks. Changing the configuration is only advised
for advanced users and might interrupt your connection.
Please refer to page 3 on how to reset the router settings back
to the factory default settings.

Step 1:

•

Launch the web browser on your computer and enter
the router’s default IP address ‘192.168.1.254’ in the
address field. This address is also printed on the label
on the back of your Hybrid Live!.

Step 2:

•

It is strongly advised to change the password after you
logged in for the first time.

Step 3:

•

Configure the router to the desired configuration. Read
the help text for additional information about this
setting.

6. Troubleshooting

Issue

Action

LED is off

Make sure you have connected the Hybrid Element to a working power outlet, using
the adapter shipped along with it. If the LED remains off, please contact your service
provider.

LED is off

There is no valid link on the fiber port. Please contact your service provider.

LED is off

There is no valid CATV signal on the Universe CATV connector. Please contact your
service provider if a CATV signal is expected.

Red LED is on

Hardware error. Power down the device, wait for 1 minute, then power the device back
on. If the problem persists, contact your service provider.

LED is off

Voice functionality is not enabled. Please contact your service provider if voice func-
tionality is expected.

LED keeps blinking

Voice service initialization not completed. Please make sure the phone is not off-hook
and the phone line is connected to the correct port. If this issue persists, contact your
service provider.

Issue

Action

LED is off

LED keeps blinking

Internet connectivity is not enabled. Please contact your service provider if routing
functionality is expected.

Internet service initialization not completed. If this persists, contact your service
provider.

LED is off

Please check in the web interface if wireless functionality is enabled. Please contact
your service provider if wireless functionality is expected.

Web interface is not reachable

Check if Internet functionality is enabled , and if you have the correct router IP ad-
dress. If you changed the router IP address, you can perform a “Factory Default reset”
to restore the default IP address.

How to reset the router settings?

See page 3

Europe-EU Declaration of Conformity

Hereby, Genexis BV declares that this product is in compliance
with the essential requirements and other relevant provisions
of Directive 1999/5/EC.

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