Full Text Searchable PDF User Manual
1
VERSION 01152016
Built by Coast Spas Manufacturing Inc.
6315 202 Street, Langley BC Canada
604 514 8111
info@coastspas.com
www.coastspas.com
2
TABLE OF CONTENTS
OWNER’S MANUAL
2017
General Information
Page
3
Quick Start Guide
Page
4
Important Safety Instructions
Page
5
Preparation and Set-up for Your New Spa
Page
6
Electrical Requirements
Page
6
Draining & Winterizing
Page
6
Filter Maintenance
Page
7
Water Quality Maintenance
Page
7-8
Basic Installation and Configuration Guidelines
Page
8
Water Clarity Troubleshooting
Page
9
Product & Care Guide
Page
10
Glossary of Terms
Page
11
Troubleshooting Guide
Page
12-13
Spa Control
Page
14-15
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4
5
IMPORTANT SAFETY INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY
DANGER:
Risk of Injury. The suction fittings in this hot tub are sized to
match the specific water flow created by the pump. Should the need
arise to replace the suction fittings or the pump, be sure that the flow
rates are compatible. Never operate the hot tub if the suction fittings are
broken or missing. Never replace a suction fitting with one rated less
than the flow rate marked on the original suction fitting.
DANGER:
Risk of Accidental Drowning. Do not allow children to be in or
around the spa without adult supervision. Keep the spa cover on and
locked when not in use. See instructions enclosed with the cover for
locking procedures.
DANGER:
Risk of Electrical Shock. The electrical supply for this product
must include a suitably rated switch or circuit breaker to open all un-
grounded supply conductors to comply with section 422-20 of the Na-
tional Electrical Code, ANSI/NFPA 70. The disconnect must be readily
accessible and visible to the hot tub occupant but installed at least 5 feet
(1.5 m) from the hot tub water.
READ, FOLLOW AND SAVE THESE INSTRUCTIONS
a)
A green colored terminal or a terminal marked G, Gr, Ground,
Grounding or the symbol * is located inside the supply terminal box or
compartment. To reduce the risk of electric shock, this terminal must
be connected to the grounding means provided in the electric supply
service panel with a continuous copper wire equivalent in size to the
circuit conductors that supply this equipment.
b)
At least two lugs marked “Bonding Lugs” are provided on the
external surface or on the inside of the supply terminal box
compartment. To reduce the risk of electric shock, connect the local
common bonding grid in the area of the hot tub to these terminals with
an insulated or bare copper conductor not smaller than No. 6 AWG.
c)
All field-installed metal components such as rails, ladders, drains or
other similar hardware within 5 feet (1.5 m) of the hot tub shall be
bonded to the equipment grounding buss with copper conductors not
smaller than No. 6 AWG.
WARNING:
To Reduce the Risk of Injury: The water in a hot tub should
never exceed 104 °F (40 °C). Water temperatures between 100 °F (38 °
C) and 104 °F (40 °C) are considered safe for a healthy adult. Lower
water temperatures are recommended for young children and when hot
tub use exceeds 10 minutes. Since excessive water temperatures have
a high potential for causing fetal damage during the early months of
pregnancy, pregnant or possibly pregnant women should limit hot tub
water temperatures to 100 °F (38 °C). If pregnant, please consult your
physician before using a hot tub. Before entering the hot tub, the user
should measure the water temperature with an accurate thermometer
since the tolerance of water temperature regulating devices may vary as
much as +/- 5 °F (2 °C). Persons suffering from obesity or a medical
history of heart disease, low or high blood pressure, circulatory system
problems or diabetes should consult a physician before using a hot tub.
CAUTION:
Risk of Hyperthermia: Hyperthermia occurs when the internal
temperature of the body reaches a level several degrees above the
OWNER’S MANUAL
2017
normal body temperature of 98.6 °F (37 °C). The symptoms of hyperther-
mia include drowsiness, lethargy, and an increase in the internal tem-
perature of the body. Prolonged immersion in hot water may induce hy-
perthermia. A description of the causes, symptoms, and effects of hyper-
thermia are as follows:
Unawareness of impending hazard;
Failure to perceive heat;
Failure to recognize the need to exit hot tub;
Physical inability to exit hot tub;
Fetal damage in pregnant women; and
Unconsciousness and danger of drowning.
WARNING:
Children should not use hot tubs without adult supervision.
WARNING:
Do not use hot tubs unless all suction guards are installed to
prevent body and hair entrapment.
WARNING:
People with infectious diseases should not use a hot tub.
WARNING:
To avoid injury, exercise care when entering or exiting the
hot tub.
WARNING:
Do not use drugs or alcohol before or during the use of a hot
tub to avoid unconsciousness and possible drowning. The use of alcohol
or drugs can greatly increase the risk of fatal hyperthermia in hot tubs.
WARNING:
Pregnant or possibly pregnant women should consult a phy-
sician before using a hot tub.
WARNING:
Water temperature in excess of 38 °C (100 °F) may be injuri-
ous to your health. Before entering the hot tub, measure the water tem-
perature with an accurate thermometer.
WARNING:
Do not use a hot tub immediately following strenuous exer-
cise.
WARNING:
Prolonged immersion in a hot tub may be injurious to your
health.
WARNING:
Do not permit electric appliances (such as lights, telephone,
radio, television, etc.) within 5 feet (1.5m) of this hot tub unless such
appliances are built-in by the manufacturer.
WARNING:
People using medication and/or having an adverse medical
history should consult a physician before using a spa or hot tub.
CAUTION:
Observe a reasonable time limit when using the hot tub. Long
exposures at higher temperatures can cause high body temperature.
Symptoms may include dizziness, nausea, fainting, drowsiness, and
reduced awareness. These effects could possibly result in drowning.
CAUTION:
Enter and exit the hot tub slowly. Wet surfaces can be very
slippery.
CAUTION:
Proper chemical maintenance of hot tub water is necessary
to maintain safe water and prevent possible damage to hot tub compo-
nents. Maintain water chemistry in accordance with manufacturer’s in-
structions.
CAUTION:
Use the straps and clip tie downs to secure the cover when
not in use. This will help to discourage unsupervised children from enter-
ing the hot tub and keep the hot tub cover secure in high-wind conditions.
There is no representation that the cover, clip tie-downs, or actual locks
will prevent access to the hot tub.
CAUTION:
For exercise, the water should not exceed 90 °F (32 °C).
CAUTION:
When using this electrical equipment, basic safety precau-
tions should always be followed.
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PREPARATION AND SET-UP FOR YOUR NEW SPA
LOCATION FOR YOUR NEW SPA:
You want to keep in mind how you intend to use the spa and plan the location
accordingly.
How close is the spa from the exit or entrance to your house? (consider the
cold weather)
Is the path to your spa clean of debris, sand, grass? (so as not to track into the
spa)
Is there protection from wind, inclement weather?
Can neighbors or passersby see the spa?
NOTE:
Allow for service access:
Many spa owners enjoy placing their
spa in a decorative enclosure or a deck. Keep in mind that you need to
have access to the equipment for maintenance and the spa should be
able to be moved or lifted without destroying the special enclosure or its
surroundings. You should discuss this with your dealer when designing
the location. Extension cords are not to be used in conjunction with the
operations of the spa. Low voltage damage could result and this is not
covered by warranty.
NOTE:
All components must be 120V; No 240V
components allowable.
240VAC:
Depending on the model of spa, it will require either a 40 Amp,
50 Amp, or 60 Amp dedicated circuit breaker, GFCI, with the proper wire
size based on the length of the run. The electrical circuit must be in-
stalled by a certified electrician and approved by a local building or elec-
trical inspector.
ELECTRICAL REQUIREMENTS
All self contained spas use 120VAC or 240VAC electrical spa packs..
These instructions describe the only acceptable electrical wiring proce-
dures. Spas wired in any other way will void your warranty and may
result in serious injury. All installations should be completed by a certi-
fied electrician. Failure to comply with state and local codes may result
in fire or personal injury and will be the sole responsibility of the spa
owner.
120VAC:
This requires an isolated 20 Amp circuit breaker. This needs to
be an isolated circuit with no other appliances or lights on this circuit at
any time. Extension cords are not to be used in conjunction with the
operations of the spa. Low voltage damage could result and this is not
covered by warranty.
NOTE:
All components must be 120V; No 240V
components allowable.
240VAC:
Depending on the model of spa, it will require either a 40 Amp,
50 Amp, or 60 Amp dedicated circuit breaker, GFCI, with the proper wire
size based on the length of the run. The electrical circuit must be in-
stalled by a certified electrician and approved by a local building or elec-
trical inspector.
OWNER’S MANUAL
2017
SURFACE AND PAD REQUIREMENTS
Your new portable spa must be placed on a firm, flat and level surface,
so the spa weight is supported uniformly. We recommend no less than a
3” (93 mm) thick concrete slab. Wood decking or balconies must be con-
structed to support 150 pounds per square foot (730 kg/m²). Refer to
local and current building codes in your area. Consult an engineer
for live loads in your area. Should your new spa need to go through a
gate, the opening should be a minimum of 48 inches and up to 8.5’ over-
head clearance depending on the size of the unit.
NOTE:
Damage caused by alternate decking methods may avoid the spa
warranty. Contact your local dealer if you have any questions regarding
spa location or placement.
DRAINING AND WINTERIZING
DRAINING YOUR SPA
After a period of 3-4 months, detergent residues from bathing suits and
soap film will build up in your spa water. Once this happens, your spa
water will appear cloudy and should probably be replaced.
Turn power OFF at the breaker.
Locate the drain valve (usually in the equipment area).
Remove the safety cap and attach garden hose.
Drain water to a convenient area. (Spa water may harm grass or plants if sani-
tizer levels are high.)
When water begins to flow out of the hose, open the air relief valve located on
filter lid (Hydro-Cyclonic Filtration) or Air Bleeder Valve (Skim Filtration)
Your spa will drain except for a small portion left in the foot well. This can be
removed with a sponge and pail.
Once empty, clean as required.
To finish, remove garden hose and attach safety cap.
IMPORTANT (Cascade Series Only):
There will be an additional drain
valve. This is connected directly to the tank reservoir and you will see the
water level go down on the sight tube in the equipment area.
WINTERIZING YOUR SPA
In many areas of the world the temperature may drop below 32°F
(0°C). We recommend the spa is always filled with water and running at
normal spa temperatures. By doing this you will minimize the risk of
freezing within your spa. If it is necessary to leave your spa unattended
for long periods of time during cold weather conditions, you should drain
your spa to avoid accidental freezing caused by power outages.
Your local dealer can perform the following winterizing procedures, if you
are not completely comfortable with them.
Ensure that you have fully drained the spa (Refer to the DRAINING YOUR SPA
section)
After draining, your spa may still have water remaining in the equipment and
plumbing fittings. Disconnect the hand-tightened union fittings going to and from
the jet pumps. Be careful not to lose the o-rings between the unions and pump
housing.
Leave drain valve in the open position and safety cap off .
To completely drain the plumbing lines, a wet/dry shop vacuum can be used to
draw out any remaining water. Place the vacuum hose over the jet fittings in the
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spa as well as the plumbing lines in the equipment area. You should also dis-
connect the plug on the crystal clear inspection tube (if installed)
Remove the filter cartridge and store in a warm, dry area.
Clean the spa shell and place spa cover on spa. Be sure to lock the cover in
place in case of high winds or rain.
WARNING:
The instructions above should be followed accordingly when
winterizing your spa however they are guidelines and potential freeze
damage may still occur. All freeze damage is the sole responsibility of
the spa owner and will not be covered by the warranty should it occur.
EMERGENCY SITUATIONS:
To eliminate freezing in the event of
equipment failure, use a 100-watt light bulb or small heater via extension
cord and place it in the equipment area, keeping it away from plumbing
lines. This will help for a short period of time until proper service can be
rendered.
FILTER MAINTENANCE
The spa filter is one of the most important maintenance items of a hot
tub. The filter is there to remove debris from the water and needs to be
cleaned on a regular basis. Failure to do so may result in poor perform-
ance, poor water clarity and could prevent the spa from heating. Filtra-
tion starts as soon as flow is steady through the filter. As the filter car-
tridge removes the debris from the spa water, the accumulated debris
causes flow resistance.
CLEANING AND REPLACING FILTER CARTRIDGE
Your spa filter has been designed for quick and easy maintenance. The
filter cartridge should be rinsed by hose once a week and cleaned with a
cartridge cleaner once a month. A second filter cartridge is recom-
mended and will speed up this process. This can be purchased from
your local dealer.
Look for these specialized cleaning attachments at your local dealership.
OWNER’S MANUAL
2017
FRONT ACCESS SKIMMER/FILTER
Turn power OFF at the breaker.
Pull open skimmer weir door.
Reach in and remove skimmer basket.
Pull straight up and out to remove basket. Clean
out debris.
Remove diverter plate.
Remove filter cartridges.
Clean with a garden hose and high-pressure noz-
zle. Periodically you may need to soak your filter in
a cartridge filter cleaner to remove excess minerals
and/or oils.
Rinse filter thoroughly before installing.
Reverse this procedure to re-install the filter cartridges.
Put pump one on low speed this will help pull the cartridge into place.
WATER QUALITY MAINTENANCE
Maintaining the quality of the water within the specified limits will serve to
enhance your enjoyment and prolong the life of the hot tub’s equipment.
It is a fairly simple task, but it requires regular attention because the wa-
ter chemistry involved is a balance of several factors. There is no simple
formula, and there is no avoiding it. An indifferent approach to water
maintenance will result in poor and potentially harmful conditions for
soaking and even damage to your hot tub investment. The most impor-
tant thing to keep in mind is that
preventing
poor water chemistry is much
easier than
correcting
poor water chemistry. For specific guidance on
maintaining water quality, consult your Authorized Dealer who can rec-
ommend appropriate chemical products for sanitizing and maintaining
your hot tub.
MAINTAIN HEALTHY SPA WATER
Important!
When maintaining your hot tub’s water chemistry, ensure that
your cover is removed during any aggressive treatments to allow for
dissipation into the air. Take care to remove the cover slowly and let
chemicals deplete if you are uncertain if your water is properly balanced.
Always maintain your hot tub’s water chemistry within the following
parameters:
pH:
pH is a measure of relative acidity or alkalinity of water and is meas-
ured on a scale of 0 to 14. The midpoint of 7 is said to be neutral, above
which is alkaline and below which is acidic. In hot tub water, it is very
important to maintain a slightly alkaline condition of 7.2 to 7.8. Problems
become proportionately severe the further outside of this range the water
gets. A low pH will be corrosive to metals in the hot tub equipment. A
high pH will cause minerals to deposit on the interior surface (scaling). In
addition, the ability of the sanitation agents to keep the hot tub clean is
severely affected as the pH moves beyond the ideal range. That is why
almost all hot tub water test kits contain a measure for pH as well as
sanitizer.
Sanitizer (Chlorine or Bromine):
To destroy bacteria and organic com-
pounds in the hot tub water by breaking them down into non-harmful
levels which get filtered out. A sanitizer must be used regularly, either
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chlorine or bromine. Sanitizing your spa water is the most important spa
maintenance you can do for yourself.
Total Alkalinity:
This refers to the ability of the hot tub water to resist
changes in pH. Controlling alkalinity can help keep your pH in the appro-
priate range thereby lessening the need for pH balancing. If the TA is
too low the pH level will fluctuate rapidly from high to low. If the TA is too
high the pH will tend to be too high and will be very difficult to bring back
down.
Calcium Hardness:
This is a measurement of dissolved calcium in the
water. Calcium will help control the corrosive nature of the spa’s
water.
WARNING:
Never store chemicals inside the equipment area of your
spa.
IMPORTANT:
Do not use Hydrogen Peroxide based sanitizers in your
spa. When using Chlorine or Bromine tablets you must use a floating
dispenser. These chemicals can have an extremely
corrosive effect on certain materials in the spa. Damage caused by use
of these chemicals, or improper use of any chemicals, is not covered
under the spa’s warranty.
OTHER ADDITIVES:
Many other additives are available for your spa.
Some are necessary to compensate for out-of-balance water, some aid
in cosmetic water treatment and others simply alter the feel or smell of
the water. Your Authorized Dealer can advise you on the use of these
additives.
BASIC INSTALLATION AND CONFIGURATION GUIDE-
LINES
Warning! Qualified Technician Required for Service and Installa-
tion
Use minimum 6AWG copper conductors only. Torque field connections
between 21 and 23 in lbs. Readily accessible disconnecting means to be
provided at time of installation. Permanently connected power supply.
Connect only to a circuit protected by a Class A Ground Fault Circuit
Interrupter (GFCI) or Residual Current Device (RCD) mounted at least
5’ (1.52M) from the inside walls of the spa/hot tub and in line of sight
from the equipment compartment.
CSA ENCLOSURE: TYPE 2
Refer to Wiring Diagram inside the cover of the control enclosure.
Refer to Installation and Safety Instructions provided by the spa
manufacturer.
Warning:
People with infectious diseases should not use a spa or hot
tub.
Warning:
To avoid injury, exercise care when entering or exiting the
spa or hot tub.
Warning:
Do not use a spa or hot tub immediately following strenuous
exercise.
Warning:
Prolonged immersion in a spa or hot tub may be injurious to
your health.
OWNER’S MANUAL
2017
Warning:
Maintain water chemistry in accordance with the Manufactur-
ers instructions.
Warning:
The equipment and controls shall be located no less than
1.5 meters horizontally from the spa or hot tub.
WARNING! GFCI OR RCD PROTECTION.
The Owner should test and reset the GFCI or RCD on a regular basis to
verify its function.
WARNING! SHOCK HAZARD! NO USER SERVICEABLE PARTS.
Do not attempt service of this control system. Contact your dealer or
service organization for assistance. Follow all owner’s manual power
connection instructions. Installation must be performed by a licensed
electrician and all grounding connections must be properly installed.
• Disconnect the electric power before servicing. Keep access door
closed.
CSA COMPLIANCE
Caution:
Test the ground fault circuit interrupter before each use of the spa.
Read the instruction manual.
Adequate drainage must be provided if the equipment is to be installed in a pit.
For use only within an enclosure rated CSA Enclosure 3.
Connect only to a circuit protected by a Class A ground fault circuit interrupter or
residual current device.
To ensure continued protection against shock hazard, use only identical re-
placement parts when servicing.
Install a suitably rated suction guard to match the maximum flow rate marked.
Warning:
Water temperature in excess of 38°C may be injurious to your health.
Disconnect the electrical power before servicing.
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PROBLEM
PROBABLE CAUSE
POTENTIAL SOLUTIONS
Water Odor
Improper sanitization
Excessive organics in water
pH is too low
Add sanitizer
Shock spa with sanitizer
Adjust pH
Chlorine Odor
Chloramines are too high
pH is too low
Shock spa with sanitizer
Adjust pH
Musty Odor
Bacteria or Algae growth
Shock spa with sanitizer
Drain and refill spa water
Scale
Total alkalinity is too high
pH is too high
High calcium content in water
Adjust total alkalinity
Adjust pH
Use stain and scale product
Stains
Total alkalinity is too low
pH is too low
High metal content in water
Adjust alkalinity
Adjust pH
Use stain and scale product
Cloudy Water
Poor filtration
pH is too high
Hardness is too high
Total alkalinity is too high
Suspended particles
Clean filter cartridge
Adjust pH
Adjust hardness
Adjust total alkalinity
Drain and refill spa water
Algae Growth
pH is too high
Sanitizer is too low
Adjust pH
Shock spa with sanitizer
Adjust sanitizer level
Eye Irritation
pH is too low
Sanitizer is too low
Adjust pH
Shock spa with sanitizer
Adjust sanitizer level
Skin Rash/Irritation
Free chlorine level too high
Unsanitary water
Adjust chlorine level
Shock spa with sanitizer
Adjust sanitizer level
WATER CLARITY TROUBLESHOOTING
OWNER’S MANUAL
2017
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PRODUCT & CARE GUIDE
Your Authorized Dealer carries a wide variety of care and maintenance
products. For more information please contact your Dealer.
REQUIRED FILTER MAINTENANCE
Your new hot tub is equipped with a filter cartridge. To ensure maximum
water quality at all times, you should replace the filter cartridge every six
months, or earlier as necessary. The filter cartridge is designed to be
thrown away! Attempts to re-use the filter cartridge may result in the re-
release of unwanted particles back into the hot tub.
REQUIRED WATER REPLACEMENT
You should replace the hot tub’s water every 3-6 months. The frequency
will depend on a number of variables including frequency of use, number
of bathers and attention paid to the water quality maintenance. You will
know it is time for a change when you can no longer get the normal feel
or sparkle to the water, even though the key water balance measure-
ments are all within the recommended ranges.
HEADREST / PILLOW CARE
The pillows can be removed for easy cleaning and maintenance. All
pillows have plugs within the pillow itself. To remove the pillow, grab the
bottom edge firmly and pull outward. This will allow the pillows to pop-
out from the receptacle in the spa shell. To reinstall the pillow you will
align the pillow plug with the receptacle. Press/hit the front side of the
pillow firmly, which will insert the plug back into the receptacle.
Proper water chemistry must be maintained. Your hot tub pillows are
easily and quickly damaged when exposed to unbalanced spa water.
If
you suspect that your chemicals may be unbalanced, remove your pillows
immediately until the water has been restored to suggested conditions.
Do not sit on the pillows
Do not pull on the pillows
Pillows should be cleaned using a soft cloth and mild soap, then wiped with a
conditioner. We recommend that pillows be washed each time you drain you
spa.
HOT TUB INTERIOR
Your hot tub has a fiberglass reinforced acrylic shell. Generally dirt and
stains will not adhere to the surface. To properly clean the surface, we
recommend wiping it with a soft damp cloth (or sponge) using household
soap or liquid detergent and rinsing thoroughly with fresh water. Stub-
born dirt or stains may be removed by using Spic & Span adequately
dissolved in water. Contact your dealer and inquire about maintenance
packages.
DO NOT
use any cleaning products containing abrasives or solvents,
since these could damage the surface. Harsh chemicals should never be
used on acrylic surfaces. Damage to the shell due to the use of harsh
chemicals is not covered under the warranty.
DO NOT
leave your hot tub drained and in direct sunlight for extended
periods of time. Extreme heat could cause damage to the acrylic surface
and may induce an effect known as “crazing”.
OWNER’S MANUAL
2017
STAINLESS STEEL CONTROLS AND COMPONENTS ABOVE THE
WATER LINE
To preserve the stainless steel finish of the controls and components
above the water line, we recommend they be wiped with a dry soft cloth
after each use of your hot tub. In addition, off-gas your tub by removing
the cover for approximately 30 minutes multiple times per week (if not in
use) and after every shock treatment.
COVER CARE
A well cared for spa cover is a thing of beauty in its own right. Be sure to
clean and condition your cover at least once a month – more often if
needed. Your cover needs to be cleaned and conditioned because vinyl
can be dry and become brittle, spoiling your spa’s appearance. Dry, brit-
tle vinyl can also tear at the seams and stress points. Quality materials,
internal sewn reinforcing and careful workmanship can only go so far
against the ravages of Mother Nature. See the specific Warranty card
enclosed with your cover for further details.
When you shock your spa you need to remove the cover for a minimum of 30
minutes to ensure that the chemical gas off can escape from the spa.
You are required to keep the spa covered at all time when not in use to protect
the shell from harmful UV rays.
A covered spa will use less electricity when maintaining the desired water tem-
perature
See the manual that comes with the cover for proper mounting of the cover
locks
The cover should remain locked at all times to prevent unauthorized entry into
the spa and potential drowning.
Do not Sit, Stand or Lie on your cover. Nor should you place any heavy object
on top of the cover as this may damage the structure.
VERY IMPORTANT:
We recommend a vinyl conditioner for your spa
cover. Your local dealer carries a wide variety of care and maintenance
products. Choose a pleasant day each month to remove your cover from
the spa and lay it on a flat surface accessible by garden hose. Douse the
cover with a healthy amount of water from the hose or a bucket to rinse
away loose dirt or debris. Using a soft bristle brush and a mild solution of
dishwashing liquid (about one teaspoon of detergent to two gallons of
water), and with a gentle circular motion, scrub the cover clean. Be care-
ful not to let any areas of the cover dry before they’re thoroughly rinsed.
Now apply the vinyl conditioner as directed on the container. Massage
the conditioner into the cover in a gentle but firm manner. Before replac-
ing the cover on your spa, wipe and rinse any dirt from the bottom of the
cover. When you are ready, put the cover on the spa.
NOTE:
To remove tree sap, use lighter fluid (not charcoal lighter but the
fluid used in cigarette lighters). Use sparingly, then immediately apply
conditioner to that area.
11
GLOSSARY OF TERMS
AIR CONTROL VALVE:
Mounted generally on the lip of the spa, it in-
duces warm air from the equipment enclosure into the jet stream through
venturi action.
WATER DIVERTER VALVE:
The large diverter is used to divert water to
various seats in the spa.
ON/OFF DIVERTER VALVE:
The smaller diverter is used to control
water flow and to turn on/off the neck jets and/or waterfalls.
FILTER AIR RELIEF VALVE:
Located on top of dome filter lid. Used to
release air from the filter.
SKIMMER BLEEDER VALVE:
Located in the skimmer area, needs to
be loosened while filling the spa. This will help eliminate air from being
trapped in the spa equipment.
OZONATOR:
Available as an option. The ozonator produces natural
ozone through the Corona Discharge process. Continuous use of an
ozonator can dramatically reduce sanitizer consumption.
CONTROL BOX (Pack):
Basically the “heart” of the spa. Power is dis-
tributed to any/all functions of the spa: pumps, ozonator, LED lighting,
heater element, etc.
CONTROL PANEL:
Mounted on the top lip of the spa and controls the
functions of the spa.
DRAIN VALVE:
Used in draining of the spa. Normally located in the
equipment area.
EQUIPMENT ENCLOSURE:
An enclosure that houses the control box,
pump(s) and other electrical components.
FILTER:
The filter cleans the spa by passing water through a filter car-
tridge where debris and impurities are removed. Top load filter means
the filter cartridge is accessible through the top of the spa. Front access
skimmer means cartridge is accessed through door of skimmer.
FLOOR DRAIN:
The floor drain is covered by a grate-type cover and is
utilized when draining the spa. It also acts as the return for the ozonator.
You will see bubbles emitted from this drain, which is the result of water
mixing with the ozone output.
GATE VALVES:
Red with a grey handle is located at the inlet and outlet
of the pumping system. Used while servicing the spa equipment, the
valves open or close the water flow to the equipment. To remain open
for normal use, turn fully counterclockwise.
KNIFE VALVES:
A white “T”-handled valve, same functions as Gate
valve (see above), except to open them you pull up on handle.
OWNER’S MANUAL
2017
HEATER:
The electronically controlled heater raises the temperature of
the spa to the desired setting.
LEDs:
LEDs and their special lenses can be used to achieve the desired
mood lighting in the spa and spa jets.
SKIMMER:
This is the rectangular outlet at the water level. The skimmer
removes surface debris to the filter. The water level in the spa should be
kept ½ to ¾ up on the skimmer for optimum operation.
SUCTION FITTING:
During operation of the equipment, the suction
works in conjunction with the skimmer to draw water from the bottom of
the spa through the filter, keeping the spa sparkling clean.
NECK JET:
Direction-controllable jet for soothing neck massage.
ADJUSTABLE CLUSTER JET:
Our adjustable, high-intensity hydrother-
apy jet.
DIRECTIONAL JET:
Provides a straight flow for a therapeutic massage
ROTATIONAL JET:
Provides a Uni-directional circular therapeutic mas-
sage.
MASSAGE JET:
Delivers massage in staccato bursts over a narrow,
focused area.
VOLCANO/WHIRLPOOL JET:
high-output jet designed for foot and leg
massage.
LAMINAR FLOW WATER FEATURE:
A thin stream of water that arcs
from the spa lip
12
OWNER’S MANUAL
2017
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Noisy/Loud motor
Air trapped in the pump
Low water level
Worn pump seal
Defective pump
Open bleed valve in the skimmer
Add water to the spa
Contact your Dealer
Contact your Dealer
Pumps power down on their own
Set temperature has been reached
Filtration cycle has ended
Automatic time out
Overheat safety protection
No problem
No problem
Pumps are set to run for a predetermined time while the
spa is in use (15-20 Mins)
The pumps have a thermal overload which will prevent
them from running for extended periods of time. Wait
until pumps have cooled down (1+ hrs). If problem per-
sists, contact your Dealer.
Pump running constantly, will not
turn off
Filter cycle set to 24 hours
Problem with the circuit board
Turn off 24 hour filtration
Turn power off at GFCI and contact your Dealer
Pump will not turn on
GFCI tripped
Motor has overheated
Not plugged in
Damaged plug
Seized motor
Blown fuse
Motor vent is blocked
Reset the GFCI
Let cool for 1+ hour
Plug in to the board
Contact your Dealer
Contact your Dealer
Check fuse or contact your Dealer
Clear debris from the vent
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Spa does not work
Power is turned off
Reset GFCI
No display on the control panel
Power is turned off
Defective topside control
Reset GFCI
Contact your Dealer
Letters on the control panel
An error has been found
Refer to the Reference Card for your control panel to
verify the error. Contact your Dealer for service
SPA SYSTEM
PUMP PROBLEMS
TROUBLESHOOTING GUIDE
13
OWNER’S MANUAL
2017
LIGHTING ISSUES
PROBABLE CAUSE
RECOMMENDED ACTION
Standard light will not come on
Bulb has burnt out
Replace the light bulb
LED lighting not in sync
Burnt out bulb/connection
Contact your dealer
LED lighting won’t come on
Incorrect settings
Contact your dealer
HEAT PROBLEMS
PROBABLE CAUSE
RECOMMENDED ACTION
Water will not heat
Error message on control panel
Spa is in a different Heat Mode
Water level is too low
Poor water flow
Closed valves
Pump 1 is not running
Refer to the Reference Card for your control panel to
verify the error
Set spa to “Standard Mode”
Add water to the spa
Clean filter & check valves
Open all valves
Contact your dealer
Water is too hot
Incorrect reading
Filter cycle duration is too long
Pump speeds reversed
Verify temperature with thermometer
Reduce duration of the filter cycle
Contact your dealer
Water will not maintain heat
Cover is off for extended periods of time in cold
weather / cold wind.
Hot tub is wired for 110V and jets are on.
Put cover back onto hot tub and allow for heat to
regenerate. Call your dealer if temperature does not
increase.
Hot tubs wired for 110V only have enough power to
heat or operate pumps. Turn off jets to power
heater.
PUMPS WILL NOT PRIME
PROBABLE CAUSE
RECOMMENDED ACTION
Pump on but no water flow
Air trapped in pump
No water in the pump
Closed valves
Loosen bleed valve in skimmer
Check the fill level in the spa
Open all valves
HYDROTHERAPY JETS
PROBABLE CAUSE
RECOMMENDED ACTION
Little to no water flowing from jets
Jets turned off
Pump not primed
Valves are closed
Diverter set to a different seat
Dirty filter
Open jet by turning the face counter clockwise
Reset breaker to allow for the spa to prime the
pump. Open bleed valve in the skimmer area
Open valves
Switch diverter
Remove and clean filter cartridge
PLUMBING SYSTEM
PROBABLE CAUSE
RECOMMENDED ACTION
Water around base of spa
Loose connections
Leak from internal fitting
Hand tighten all quick disconnects and fittings.
Check gaskets and o-rings
Contact your dealer
14
Control Panel Operation
Control the functions of your spa using the topside Control Panel. Understand the following information before starting up the
spa.
OWNER’S MANUAL
2017
1. Display Window
The Display Window shows the current status of the Tublicious: its monitoring func-
tions, self-diagnostics, or programming messages. By default this will show the Tubli-
cious’s water temperature
2. FILTER Indicator Light
This light glows when a filter cycle is in progress.
3. SET Indicator Light
This light glows when you are changing any of the settings.
4. HEAT Indicator Light
This light glows when the heater is on.
5. JETS Button
Pushing the JETS Button once starts the pump on LOW speed. Pushing it a second
time turns on HIGH speed. Pushing it a third time turns the pump off. If there is a need
for heat the pump will remain on in low.
6. LIGHT Button
Your Tublicious is equipped with an LED main light. Pushing the Light Button once
turns the LED on. Pushing it a second time turns the LED off. For more information
about the programming functions of your LED, please consult the LED section of this
manual.
7. TEMPERATURE Buttons
Control the water temperature with the Up (+) and Down (-) Buttons. Push a button
once to change the temperature by one degree, or hold it down to rapidly change it by
many degrees. The temperature can be set no higher than 104 ° F (40° C). After the
desired temperature is set, the Display Window will revert to showing the actual water
temperature. The Tublicious will heat to the new Set Temperature automatically.
8. PROGRAM Button
Push PROGRAM to begin the process of programming the Tublicious functions. See
the section on “Programming the Tublicious Functions” for details.
15
Fade (Blue-Green)
Solid White
Solid Pink
Solid Purple
Solid Blue
Solid Dark Blue
Solid Teal
Solid Green
Slow Fade
Quick Fade
Quick Change
Fast Strobe
OWNER’S MANUAL
2017
PROGRAMMING THE TUBLICIOUS FUNCTIONS
HEAT MODES (VIA THE PROGRAM BUTTON)
Standard Mode:
maintains the desired temperature. Note that the last measured spa temperature displayed is current only when
the pump has been running for at least 1 minute. “
STD”
will appear on the display momentarily when you switch into Standard
Mode.
Economy Mode:
heats the spa to the set temperature only during filter cycles. “
ECN”
will alternate with the temperature when the
temperature is current. “
ECN
” will alternate with “- - -” when the temperature is not current.
Pressing “Jets” while in economy mode puts the spa in
Standard-In-Economy-Mode
, (“
SE
”) which operates the same as Stan-
dard Mode, then reverts to economy mode after 1 hour. During this time, pressing and releasing “Program” will revert the mode to
Economy immediately.
Sleep Mode:
heats the spa to within 20°F/11°C of the set temperature only during filter cycles. “
SLP
” will alternate with the tem-
perature when the temperature is current. “
SLP
” will alternate with “- - -” when the temperature is not current.
The Program button is used to switch between Standard, Economy, and Sleep modes. Press and release “Program” to enter
Mode Programming, press “Down” to cycle through to desired mode (LED display flashes until confirmed), then press “Program” to
confirm selection.
Filter Cycles & °F vs. °C (via the Program Button)
The pump will run in low speed during filtration.
The first filter cycle (“day”) begins 6 minutes after the spa is powered on. The second filter cycle (“night”) begins 12 hours after the
first one. Filter duration is programmable for 0.5-6.0 hours (“
F0.5
”-“
F6.0
”). The default filter duration is 2 hours.
The
Program
button is used to set filtration cycles. Hold down “Program” for at least 3 seconds. When Filter
Duration appears, press “Down” or “Up” to select the filter duration. Press “Program” to select the number of filter cycles. The
display will show “
dn
” (both “day” and “night” cycles); “
d
” (“day” cycle only); or “
n
” (“night” cycle only). Press “Down” or “Up” to
adjust.
The
Program
button is also used to change between °F and °C. After filtration is set, press “Program” to select Fahrenheit (“F”) or
Celsius (“C”). Press “Down” or “Up” to adjust. Press “Program” again to exit the programming mode.
The “Filter” LED indicator lights when either filter cycle is running.
CAUTION
: Long and/or numerous filter cycles could cause overheating of the Tublicious, especially in
hot climates.
Dynamic L.E.D Light
Tublicious is equipped with a main LED light that controls the colors by pushing the light button on the keypad.
To Operate Light Functions:
Press
Light
key once and the first color pattern sequence will be displayed
To activate the next color pattern, press
Light
key again. Light will turn off, then press
Light
key within 3 seconds to activate the
next color sequence.
The Color Pattern Sequences are: