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Co2meter ESCM-01 User Manual

ESCM-56\ ESCM-02\ ESCM-50\ ESCM-03

Made by: Co2meter
Type: User Manual
Category: Other
Pages: 17
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User’s Manual

 

Copyright © 2015 CO2 Meter, Inc. All Rights Reserved.

Rev. 2.0 

CO2

 

Sampling

 

Data

 

Logger

  

Models

 

Covered

 

ESC

M‐01 

ES

CM‐02 

ES

CM‐03 

ES

CM‐50    

ES

CM‐56  

See Table 1 on page 7 for details. 

WARNING!

 

Install

 

our

 

complimentary

 

GasLab

®

 

software

 

before

 

connecting

 

your

 

CO2

 

Meter

 

product(s)

 

to

 

your

 

computer.

 Failure to do so may affect the ability for GasLab

®

 to detect your meter. 

Save

 

meter

 

information

 

for

 

future

 

reference

 

Model Number:

Serial Number:

Purchase Date:

 


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Sampling Data Logger User’s Manual

 

PAGE 

2

of 

17

WARNING!

 

Install

 

our

 

complimentary

 

GasLab

®

 

software

 

before

 

connecting

 

your

 

CO2

 

Meter

 

product(s)

 

to

 

your

 

computer.

 Failure to do so may affect the 

ability for GasLab

®

 to detect your meter. If this happens, please follow the 

instructions in the “

USB

 

Driver

 

Installation

 

Instructions

” section on page 15 of 

this manual. 

 


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Sampling Data Logger User’s Manual

 

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3

of 

17

Table

 

of

 

Contents

 

WELCOME

 

...................................................................................................................

 

4

 

IMPORTANT

 

SAFEGUARDS

 

...................................................................................

 

4

 

PACKAGE

 

CONTENTS

 

..............................................................................................

 

5

 

O

PTIONAL 

A

CCESSORIES

 ............................................................................................................... 5

 

GASLAB

®

 

SOFTWARE

 

..............................................................................................

 

5

 

M

INIMUM 

S

YSTEM 

R

EQUIREMENTS

 ............................................................................................ 5

 

P

OWERING THE 

M

ETER

 ................................................................................................................. 7

 

PRODUCT

 

OVERVIEW

 

.............................................................................................

 

7

 

I

NSTRUMENT 

O

VERVIEW

 .............................................................................................................. 8

 

D

ETECTOR 

P

RINCIPAL

 ................................................................................................................... 8

 

OPERATION

 

GUIDE

 

..................................................................................................

 

9

 

C

ONNECTING 

M

ETERS

 ................................................................................................................... 9

 

LCD

 

D

ISPLAY

 .................................................................................................................................. 9

 

D

ATA 

S

TORAGE

 ............................................................................................................................... 9

 

L

OGGING 

D

ATA

 ............................................................................................................................... 9

 

S

ETUP

 ............................................................................................................................................ 10

 

D

ATA 

L

OGGER 

M

ODELS

 .............................................................................................................. 10

 

SETTINGS

 

................................................................................................................

 

10

 

D

ISPLAY 

S

ETTINGS

 ...................................................................................................................... 10

 

P

ORT 

S

ETTINGS

 ........................................................................................................................... 11

 

T

IME

/D

ATE 

S

ETTINGS

 ............................................................................................................... 11

 

L

OGGING 

S

ETTINGS

 ..................................................................................................................... 11

 

QUICK

 

START

 

GUIDE

 

...........................................................................................

 

12

 

CALIBRATION

 

........................................................................................................

 

12

 

C

ALIBRATION 

P

ROCEDURE

 ........................................................................................................ 13

 

APPENDIX

 

...............................................................................................................

 

14

 

M

ETER 

S

PECIFICATIONS

 ............................................................................................................. 14

 

TROUBLESHOOTING

 

GUIDE

 

..............................................................................

 

15

 

USB

 

D

RIVER 

I

NSTALLATION 

I

NSTRUCTIONS

 .......................................................................... 15

 

SUPPORT

 

.................................................................................................................

 

16

 

WARRANTY

 

............................................................................................................

 

16

 

LIABILITY

 

................................................................................................................

 

16

 

RETURNS

 

.................................................................................................................

 

16

 

CONTACT

 

US

 

...........................................................................................................

 

17

 

 


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Sampling Data Logger User’s Manual

 

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4

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17

Welcome

 

Thank you for purchasing our meter. 

Please take some time to read through this manual in order to become familiar with the meter. Also, please pay 
special attention to the important safeguards. 

Important

 

Safeguards

 

To reduce the risk of fire, electrical shock and/or injury to persons, basic safety precautions should always be 
followed when using electrical appliances, including the following: 

READ ALL INSTRUCTIONS BEFORE USING THIS METER.

INSTALL GasLab

®

 SOFTWARE BEFORE CONNECTING METER TO A COMPUTER.

Use only the included power supply to operate this meter. Inappropriate voltage supply could cause
irreparable damage to this device.

Do NOT use rechargeable AA batteries.

Duracell brand AA Alkaline batteries are recommended

Do not store the meter with the AA Alkaline batteries installed to prevent the potential for battery leakage.

Make sure that the tubes are securely attached to the meter before sampling a closed environment.

Do not operate with an obstructed sample path.

This meter is not designed for outdoor use.

Do not expose this meter to water or any liquids.

Do not operate this meter if the enclosure is opened.

Do not operate the device if it is malfunctioning.

SAVE THESE INSTRUCTIONS! 

 


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Sampling Data Logger User’s Manual

 

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17

Package

 

Contents

 

Please verify that your package contains the following items before using the meter: 

ALL UNITS: 

(1) Meter

(1) Protective rubber grips

(1) 6‐foot USB cable

(1) International power supply

(1) High‐impact carrying case

(1) Certificate of calibration

(1) User manual

(1) 10‐foot long 1/8” tubing

(2) ¼ 28 UNF Locking Nut

(2) ¼ 28 Panel Mount Connector

(2) Male Luer Lock Connectors

(2) Luer Lock Caps

(2) 1/8” Barb tubing bulkhead

(2) 1/8” Barb 10‐32 UNF fittings

(2) Particulate filter (CM‐0117)

(2) Hydrophobic filter (CM‐0118)

(1) Moisture trap (CM‐0112)

Optional

 

Accessories

 

If the meter is to operate in environments where humidity is very high (>95% RH), an 

Extreme

 

Moisture

 

Filter

 (CM‐

0103) can be purchased separately. This filter will allow free flow of sampled air while keeping moisture out of the 
meter. A 10,000 Hr. pump is also available at the time of purchase. 

Note

: Please contact our technical support staff for more details about these accessories. 

GasLab

®

 

Software

 

IMPORTANT:

  

M

AKE

 

SURE

 

TO

 

INSTALL

 

SOFTWARE

 

BEFORE

 

CONNECTING

 

YOUR

 

METER

 

TO

 

YOUR

 

COMPUTER

.

 

Minimum

 

System

 

Requirements

 

To utilize our complimentary software, the computer must meet the following minimum requirements: 

1GHz processor with 1GB RAM, 1GB free disk space (2GB free disk space for 64‐bit systems).

Windows XP*/7/8/8.1 with Microsoft .NET Framework 4.0** or later.

On Intel‐based Mac computers, GasLab

®

 software can run using a Windows 7/8 virtual machine software

such as 

VMware

 

Fusion®

 or similar.

*Microsoft .NET is not supported on Media Center or Tablet editions.

**Installer will optionally install .NET Framework.

Visit 

www.co2meter.com/pages/downloads

 to download our complimentary GasLab

®

 software to your 

computer. You can also download the GasLab

®

 user manual in PDF from this page. 

Figure

 

1:

 

Basic

 

kit

 ‐

all

 

units

 

 


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Sampling Data Logger User’s Manual

 

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17

Please read the GasLab

®

 user manual carefully to become more familiar with how the software works so that you 

can get the maximum benefit from this useful tool. 

Install the GasLab

®

 software first to ensure that the proper driver, necessary for the meter, is installed on your 

computer before connecting the meter. 

Figure

 

2:

 

GasLab

®

 

download

 

page

 

(Internet

 

Explorer

 

11

 

shown)

 

Follow the steps and instructions prompted by your computer’s operating system. Make sure you have 
administrator privileges in order to install this program. 

NOTE:

 We strongly recommend allowing GasLab

®

 to install drivers for the meter automatically. 

Software

 

Capabilities

 

Our GasLab

®

 software will allow users to: 

Manage and download logs

Configure Sensor

Adjust logging intervals

Calibrate the meter

Automatic data logging when meter is powered ON

Data logging session status displayed on LCD screen

Collect data real‐time

 


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Powering

 

the

 

Meter

 

This meter can be powered by four (4) AA size batteries (not included) but sampling units can also be powered by 
the included 6VDC international wall power supply. These units should NOT be powered using the included USB 
cable since it supplies inconsistent voltage to the meter, which degrades sensor accuracy. 

If the unit is not going to be used for an extended period of time, batteries should be removed to prevent damage 
due to potential battery leakage. 

The power switch 

 on the left side of the meter turns the unit ON/OFF. The LOG switch on the right side of the 

meter enables/disables data logging and pump function. 

Product

 

Overview

 

This portable battery‐powered CO2Meter, Inc. meter is designed to measure carbon dioxide (CO2) in real time in 
inaccessible areas for applications such as, but not limited to fermentation vats & barrels, biological incubators, 
and CO2 leak detection. 

Meters with logging capabilities are designed to record CO2 concentration level data over periods of time. It stores 
up to 15,000 collected data points to its internal memory to be retrieved at a later time for analysis. When 
combined with our GasLab

®

 software, you can also see real‐time data on your computer’s screen. These meters are 

ideal for applications such as, but not limited to CO2 monitoring of products with modified atmosphere packaging 
(MAP), monitoring of mold production in areas used to store grains, and testing of fire suppression systems. 

Its built‐in 1,000 hours sampling micro‐pump (10,000 Hr. optional) ensures reliable operation for persistent 
readings based on user‐selected time intervals.  

Scientific devices such as this sampling meter require users to have intimate knowledge of the meter’s features, 
limitations, operation, required software, and specifications prior to use. CO2Meter, Inc. highly recommends 
reading this user’s manual before operating this meter, especially the 

Important

 

Safeguards

 section on page 4. 

The table below shows all available models and their respective characteristics. 

Table

 

1:

 

Meter

 

models

 

covered

 

in

 

this

 

manual

 

Model

 

#

 

(P/N)

 

CO2

 

Level

Meter

 

Type

CM‐0001 

1%

Sampling Logger

CM‐0002 

30%

Sampling Logger

CM‐0003 

100%

Sampling Logger

CM‐0050 

60%

Sampling Logger

CM‐0056 

5%

Sampling Logger

 


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Sampling Data Logger User’s Manual

 

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17

Instrument

 

Overview

 

Detector

 

Principal

 

The CO2 sensor inside this meter uses NDIR (non‐dispersive infrared) technology to sense, as a function of 
transmitted light, the concentration of CO2 in the air. This meter has been factory calibrated to operate within the 
specified range and precision. 

Display

 

Shows CO2 
concentration 
level, data 
logging and free 
memory space. 

Power

 

Jack

  

Connect included 
power supply. 

Power

 

Switch

 

Turns the meter 
ON/OFF. 

LOG

 

Switch

  

Turns logging & 
pump ON/OFF. 

Inlet

Outlet

Rubber

 

Boot

 

(x2)

 

Protects meter 
and improves grip. 

Barb

 

Fitting

 

(x2)

 

USB

 

Connector

 

(covered)

 

Connect included USB cable 
to communicate with unit. 

USB

 

Connector

 

(cover

 

removed)

 

 


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Operation

 

Guide

 

Make sure you read through these instructions thoroughly before using the meter. This guide will help you become 
more familiar with the meter in order to be as productive as possible in a short period of time. Please read the 

Important

 

Safeguards

 on page 4 before continuing. 

IMPORTANT:

 

Follow

 

these

 

instructions

 

to

 

ensure

 

proper

 

set

 

up:

 

1. Download the GasLab

®

 software to your computer as shown in the 

GasLab

®

 

Software

 section on page 5.

2. Power the meter using the included universal power supply. Turn 

ON

    the meter.

3. Wait until the display changes colors to visually confirm it has reset successfully after connecting it to a

computer.

Connecting

 

Meters

 

The first time the meter is connected to your computer, the operating system will install the necessary USB drivers 
as shown in 

Figure

 

3.

 This process could take a few minutes. 

Figure

 

3:

 

USB

 

Driver

 

Installation.

 

LCD

 

Display

 

The Liquid Crystal Display (LCD) shows the following features: 

CO2 concentration level in parts‐per‐million (ppm) for 1% and 5% models

CO2 concentration level in percentage format (##.##%) for all other models

Logging ON/OFF

Percentage of free memory

Data

 

Storage

 

This meter features an internal memory capable of storing 15,000 data points. Due to the nature of their design, 
these meters will need to be initialized before operation and its logging period and real‐time clock will need to be 
set under the “Settings” menu. 

Logging

 

Data

 

Once the GasLab

®

 software has been installed and the meter is connected to the computer, you can gather data in a 

variety of ways.  Data can be collected in real time, data logs can be downloaded from the meter’s memory and 
saved to the computer, and data can be reviewed on the meter’s LCD display.   

For

 

each

 

logging

 

session

 

 


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1. Turn the meter ON.
2. The meter must be started at least 1 minute prior to deployment and data logging to allow the CO2 sensor

time to warm‐up and calibrate.

3. Set the logging interval as desired and commence logging by depressing the “Log” button on the right side

of the meter.

4. When data logging is completed, turn the “Log” OFF.

NOTE:

 Refer to the GasLab

®

 User’s Manual for more information. 

Setup

 

CO2Meter, Inc.’s sampling meters will require minimal setup since they are designed to be portable. The most 
important aspect of the setup involves connecting the sampling hoses and ensuring proper setup. The 

Instrument

 

Overview

 section on page 8 shows the labeled components of these meters, as referenced throughout the rest of 

this manual. 

Data

 

Logger

 

Models

 

These models feature an internal memory capable of storing data when not connected to a computer. These units 
will allow you to simultaneously read and store CO2 concentration level data. Due to the nature of their design, 
these units should be connected to your computer first, before operation, in order to initialize and set the logging 
interval and real‐time clock. 

Insert four (4) AA size batteries into this unit or connect the unit to the included power supply. In order to initialize 
data logging functionality, the unit MUST be connected to the computer with data logging switched to OFF, and the 
GasLab

®

 software started. Once the unit has been connected, click on the “Configure Sensor” button in the GasLab

®

 

interface, set the data logging interval and pump periods as desired. We recommend leaving the pump interval to 
the default 10‐second period. For the pump period, we recommend 10 or more seconds. 

The pump PWM period can also be adjusted for advanced applications, with 1 being full duty cycle, and values 
approaching 255 being the shortest duty cycle. The pump mode should always be set to “Data logging” for proper 
operation of the unit.  

All models have an internal coin cell CR‐2032 3V battery backup for the real‐time clock. This battery is inserted in 
the factory for your convenience and should last the lifetime of the product. 

Settings

 

Settings – allows you to access all the parameters, options, outputs, communications, and date/time settings to be 
changed or programmed. 

Display

 

Settings

 

Here you can change the brightness and color theme (3 available) on the device and you can also activate a Screen 
Timeout to save power. This setting will not affect the meter’s functionality but will affect the battery life 
depending on how you set this parameter. 

 


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Port

 

Settings

 

Here you can configure and activate ports that control additional accessories such as the device Modbus address. 
Please call technical support for guidance and important information before making changes to the configuration 
of any of these ports. You can reach us during regular business hours at 

(386)

 

256

4910

 or send us a message to 

support@co2meter.com

Time/Date

 

Settings

 

Here you can change the date and time on the meter for more accurate reference on the records. The default time 
of your meter could vary depending on your location. 

Review

 

these

 

settings

 

before

 

you

 

start

 

using

 

the

 

meter.

 

Logging

 

Settings

 

Here you can change the logging interval and duration. This will enable you to collect the data for a period of time 
in a specific logging interval. This screen also gives you the option to set the desired pump interval. Remember to 
synchronize the pump before, during, or after the logging interval to read and collect the correct reading according 
to the application. 

Closed

 

Loop

 

Operation

 

Figure

 

4:

 

Closed

 

Loop

 

Open

 

Loop

 

with

 

Environmental

 

Exhaust

 

Figure

 

5:

 

Open

 

Loop

 

In order to use this meter properly, hoses/tubing must be attached to the inlet and outlet barb fittings securely. 
The pump will draw air from the inlet by vacuum effect, push it to the sensing chamber through the sensor, and 
then exhaust the air outside the meter through the outlet. 

 


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We recommend installing the included humidity/contaminate filter to ensure the sensing chamber and pump 
baffle stays clear and corrosion‐free. Replacements filters are available on CO2meter.com. 

Figure

 

6:

 

Filter

 

Installation

 

and

 

Orientation

 

Quick

 

Start

 

Guide

 

IMPORTANT:

  

M

AKE

 

SURE

 

TO

 

INSTALL

 

SOFTWARE

 

BEFORE

 

CONNECTING

 

YOUR

 

METER

 

TO

 

YOUR

 

COMPUTER

.

 

1. Install fresh set of AA batteries (Duracell brand recommended) or connect the included power supply.
2. Install filters and tubing included as shown on Figure 6.
3. Turn the meter ON by pressing the power switch once.
4. Turn logging ON by pressing the LOG switch once. Once the sampling process is completed, data can be

downloaded to your computer using our GasLab

®

 software.

Calibration

 

All units are factory‐calibrated with multiple reference points of gas, and have been verified to be accurate within 
their specific functionality before shipment. However, if the unit is severely jolted or otherwise mechanically 
disturbed, the sensor can drift requiring recalibration. All calibration procedures follow a single‐point calibration 
routine that effectively shifts the zero‐point of the CO2 sensor. 

Supply calibration gas to the unit and connect the unit to a personal computer. Open the calibration screen in the 
GasLab

®

 software. Click the 

CALIBRATE

 button in the calibration tab for the desired gas, located in the 

CONFIGURE

 

SENSOR

 screen. As long as the gas concentration is stable, the unit should instantly reflect the 

calibrated value. This can be confirmed by watching the display. To see the calibration value in real time, click in 
the 

COLLECT

 

REAL

‐ 

TIME

 button to capture these values before opening the configuration screen.  

Particulate

 

Filter

 

 


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1%

 

or

 

30%

 

Sampling

 

Data

 

Logger

 

Calibration can be performed using either 100% CO2 calibration gas (typically nitrogen, argon, etc.), or using a 
fresh source of air, assumed to be approximately 400ppm. 

NOTE

: Refer to the GasLab

®

 User’s Manual for complete instructions.  

Calibration

 

Procedure

  

To calibrate your meter, follow these steps: 

1. Turn ON the meter.
2. Expose the meter to ambient air (assumed to be at 400ppm) or supply calibration gas bottle/cylinder

(100% nitrogen or argon) with the appropriate demand regulator.

3. Wait 25 seconds to collect a sample. Write down this value as the “before” value.
4. Click the 

CALIBRATE

 button after selecting your calibration gas.

5. Wait 25 seconds again. This time, the meter will take a sample and use this data to adjust zero values. The

displayed measurement will show the new calibration value (0 or 400ppm, depending on method used).

6. Disconnect the Calibration gas and wait 25 seconds. All displayed data will now be based on the new

calibration value. Repeat this procedure if the sensor is still operating outside of its specified range or if
readings vary greatly.

5%,

 

60%,

 

and

 

100%

 

Sampling

 

Data

 

Logger

 

These models do not feature Automatic Background Calibration (ABC) algorithm due to the CO2 scale they 
measure. To ensure the highest accuracy, we recommend calibrating these units with calibration gas (Nitrogen for 
ZERO or CO2), close to the concentration being measured. Alternatively, a 100% or ambient calibration can be 
performed.  

To perform a calibration, attach the unit to your computer, power it with the wall adapter and either expose it to 
atmosphere or supply it with your calibration gas, fed with a demand‐based regulator. 

Open the GasLab

® 

software on your personal computer and click the 

CONFIGURE

 

SENSOR

 button. Cick the 

TURN

 

PUMP

 

ON

 

CONTINUOUSLY

 button to ensure continuous flow. (To apply any changes, the meter has to be 

restarted). 

Zero

 

or

 

Fresh

 

Air

 

Calibration

 

Supply gas and select the appropriate concentration in the screen. Click the 

CALIBRATE

 button. The sensor reading 

should instantly reflect the calibration. 

High

Concentration

 

Calibration

 

Write down the original Zero Value before adjustment for future reference. Apply the desired concentration 
calibration gas; adjust the Zero Value in increments of 10 pressing the large 

SAVE

 button on the right until the unit 

displays the correct concentration. 

 


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Appendix

 

Meter

 

Specifications

 

CO2

 

Sensor

 

Performance

 

and

 

Ratings

 

Sensor

 

Type

 

Non‐dispersive infrared 
(NDIR) 

Measuring

 

Range

 

0‐10,000 ppm (1% CO2) 
0‐50,000 ppm (5% CO2) 
0‐30% vol. (30% CO2)
0‐60% vol. (60% CO2)
0‐100% vol.  (100% CO2) 

Accuracy

 

±30 ppm, ±5% of measured 
value 

Repeatability

±20 ppm, ±1% measured 
value (1% models) 
±0.1%, ±2% of measured 
value (all other models) 

General

 

Warm

up

 

Time

 

<1 min. (instant 
measurements) 

Life

 

Expectancy

 

>15 years

Maintenance

 

Interval

 

No maintenance required 

Data

 

Logging

 

Data

 

Points

15,000

Programma

ble

 

Interval

 

Data

 

Date, time, CO2, O2 (every 15 
seconds to 18 hours) 

Pump

 

Characteristics

 

Max.

 

Flow

 

(STP)

 

0.40 LPM

Max.

 

Vacuum

150 mbar

Max.

 

Pressure

 

500 mbar

Max.

 

System

 

Pressure

 

~101.3 KPa (1 atm.)

Life

 

Expectancy

 

1,000 (standard), depending 
on sampling interval 

Power

 

Input

 

Voltage

6 VDC

Method

 

Power supply or 4x AA 
batteries 

Power

Consumption

~0.5 Watt. Avg. (pump 
running) 

Dimensions

 

WxHxD

in(mm)

 

4.8(122) x 7.1(181) x 2.1(55) 

 


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Sampling Data Logger User’s Manual

 

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15

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17

Troubleshooting

 

Guide

 

Symptom

 

/

 

Issue

 

Possible

 

Cause

 

/

 

Resolution

 

Meter not 
recognized by 
computer/OS 

Your device’s batteries might be depleted. Replace the batteries 
with fresh ones, or make sure the power supply is connected 
properly (use the included power supply only). 

Device 
doesn’t power 
ON 

Make sure the power supply is connected properly and that 
there is power in the outlet the adapter is connected has the 
appropriate voltage. If using batteries, make sure they are not 
depleted. 

The GasLab

®

 

software 
doesn’t start * 

Your software might be out of date. Update your software by 
either visiting our download webpage at 

http://www.co2meter.com/pages/downloads

 or by selecting 

the “

Check

 

for

 

Updates

” under the 

Help

 menu. Make sure your 

PC meets the minimum requirements. 

Slow 
response 

Check the air flow channels to make sure they are not 
obstructed. 

Reading 
doesn’t 
change 

Make sure the meter is in maximum or minimum mode. 

“Bat” and 
green LED 
keep flashing 

The power supply output voltage is inappropriate or batteries 
depleted. Please use the included power supply only or replace 
batteries with a fresh set. 

*For more troubleshooting tips on GasLab

®

 software, see its manual located at 

www.co2meter.com/pages/downloads

.

USB

 

Driver

 

Installation

 

Instructions

 

To install the appropriate USB port drivers compatible with your meter, follow these steps: 

1. Go to 

http://www.ftdichip.com/Drivers/VCP.htm

 and download the package appropriate for the version of

Windows installed in your computer.

2. Move the file you downloaded to a location you can easily access. Make sure you have administrator

privileges.

3. Extract the file by right clicking on it and selecting 

extract

 

here.

4. Go to your computer’s Device Manager in the 

Control

 

Panel

.

For Windows 8, press the Windows key and 'x' at the same time to bring up the start menu then click on

Device

 

Manager

.

For Windows 7, open the start menu and type 

Device

 

Manager

 in the search bar.

5. Find the 

Unrecognized

 

USB

 

Device

 in the list (it usually, but not always, has a yellow triangle icon).

6. Right click the 

Unrecognized

 

USB

 

Device

 item and select 

Update

 

Driver

 

Software

.

7. Select 

Browse

 

My

 

Computer

 and point to the folder where you extracted the driver files to (step #3).

This will install the necessary drivers to your computer and allow you to use your meter with GasLab

®

. If you have 

multiple sensors you should only have to perform this procedure once; the operating system will automatically 
find the driver for all the other sensors. 

 


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Sampling Data Logger User’s Manual

 

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Support

 

The quickest way to obtain technical support is via email. Please send all support inquires to 

info@edaphic.com.au

  

Please include a clear, concise definition of the problem and any relevant troubleshooting information or steps 
taken so far, so we can duplicate the problem and quickly respond to your inquiry. 

Warranty

 

This meter comes with a 1YEAR (warranty period limited manufacturer’s warranty, starting from the date the 
meter was shipped to the buyer. 

During this period of time, 

Edaphic Scientific Pty Ltd 

warrants our products to be free from defects in materials 

and workmanship when used for their intended purpose and agrees to fix or replace (at our discretion) any part 
or product that fails under normal use. To take advantage of this warranty, the product must be returned to 

Edaphic Scientific Pty Ltd

 at your expense. If, after examination, we determine the product is defective, we will 

repair or replace it at no additional cost to you. 

This warranty does not cover any products that have been subjected to misuse, neglect, accident, modifications or 
repairs by you or by a third party. No employee or reseller of 

this

 products may alter this warranty verbally or in 

writing. 

Liability

 

All liabilities under this agreement shall be limited to the actual cost of the product paid to 

Edaphic Scientific Pty 

Ltd

. In no event shall 

Edaphic Scientific Pty Ltd

 be liable for any incidental or consequential damages, lost profits, 

loss of time, lost sales or loss or damage to data, injury to person or personal property or any other indirect 
damages as the result of use of our products. 

Returns

 

If the product fails under normal use during the warranty period, a RMA (Return Material Authorization) number 
must be obtained from 

Edaphic Scientific.

 After the item is received 

we

 will repair or replace the item at our 

discretion. 

To obtain a RMA number,

 email: infor@edaphic.com.au

 When requesting a RMA please provide reason for return 

and original order number. 

If we determine that the product failed because of improper use (water damage, dropping, tampering, electrical 
damage etc.), or if it is beyond the warranty date, we will inform you of the cost to fix or replace the product. 

 


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Sampling Data Logger User’s Manual

 

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17

Contact

 

Us

 

We

 

are

 

here

 

to

 

help!

 

For information or technical support, please contact us.  

 

info@edaphic.com.au

 

www.

edaphic.com.au