Clover Mobile Features Manual - User Manual

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Clover Mobile

Feature Guide

(v.10)

Clover Mobile Feature Guide

English

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Clover Mobile Feature Guide

English

We are continuously
improving our software.
To see the latest version
of this guide, visit

clover.com/setup

In Europe, visit

eu.clover.com/setup

Clover Mobile Feature Guide

English

What’s Included

Clover Mobile

Clover Clip

Clover Mobile Dock

Clover Mobile Printer

USB wall charger

SIM door eject pin

(only for 3G)

Nano SIM card tray

(only for 3G)

USB cable

Optional Accessories

2 international plug

adapters

(Europe only)

About Clover Mobile

Clover Mobile is a powerful Point of Sale device
that goes wherever you want in your store (and
beyond). Its integrated hardware lets you take
payments, scan inventory, and run your day-to-
day business operations where you choose.

Whether it is in your hand or on the countertop
or wall, Clover Mobile securely enables credit
and debit card transactions via swipe (MSR),
insert (EMV Chip), or tap (EMV Contactless).

Clover Mobile is estimated to fully charge in (A) 5.5 hours via

USB wall charger or (B) 4 hours via power adapter in Clover

Mobile Dock.

Clover Mobile Feature Guide

English

Get to Know Clover Mobile

Set up your Clover Mobile

Front

Back

Chip card reader

Audio jack

Power button

USB charger port

Lanyard hook

SIM card slot

(only for 3G)

Magnetic stripe

card reader

Barcode scanner

Barcode trigger

Front facing camera

Microphone

Contactless

payment reader

Back

Plug USB wall charger into USB charger port and

power source

Press power button to turn on Clover Mobile

(only for 3G)

Open SIM card tray using SIM door eject pin through

the hole. Pick the SIM card tray size that matches

with your SIM card. Place card on tray and push SIM

door closed.



Video set up:

clover.com/setup

(Europe:

eu.clover.com/setup

)



A SIM card tray must

always be inserted, even if you’re not

using a SIM card.

Clover Mobile Feature Guide

English

Hand Holding Position

Clover Mobile can be held in many ways. We recommend

holding with your non-dominant hand (resting on your

wrist) for optimal range of motion for card acceptance and

precision tapping on the screen. For correct fit, make sure

your pointer finger is located on the barcode trigger.

Payment Methods

Recommended Usage

Side

Top

Chip Card

Insert Card

Magnetic

Stripe Card

Swipe Card

Tap Card

34 5678 9012 3456

1234 5678 9012 3456

1234

5678

9012

3456

1234

5678

9012

3456

1234 5678 9012 3456

Clover Mobile Feature Guide

English

Table Placement

Landscape orientation allows full range of motion for card

acceptance. If your main use case is stationary on a table,

it is recommended to pair your Clover Mobile with Clover

Mobile Dock for added security.

Barcode Scanning

Ensure you are in an app where scanning can be performed.

Optimal range: 4-12 inches.

Clover Clip

Slide Clover Clip into apron or pant pocket for convenience.

Clover Mobile Feature Guide

English

Clover Mobile Scenarios

Around Store

Outside Store

Take card payments at the counter or

around the store.

Utilize the barcode scanner to manage your

inventory: add new items, find items, and

update stock counts in the Inventory app.

Quickly scan items by barcode to build an

order in the Register app.

Let customers split their bill and pay with

credit or debit card securely in an outdoor

setting.

Take follow-on orders when customers are

already seated.

Take orders when the line goes out

the door.

Applications

Setup Wizard
Let’s Get Started

This is your guide for setting up Clover

Mobile. Your activation code is in your

welcome email.

Home

Use your Clover Home screen for quick

access to all your Clover apps. Employees

can also log in and out from here.

App Market
Custom Business Solutions

Browse and install apps to fit your store’s

every need.

Clover Mobile Feature Guide

English

Web Access
Manage Your Apps

Some apps allow you to access them via

your web browser. We’ve put shortcuts to

these web pages at

clover.com/home

Please use Chrome, Safari, or Firefox.

Need Help?

Visit

help.clover.com

, use the Help app,

or call us anytime at the phone number

given in your welcome email.

Useful Resources

In Europe, visit

eu.clover.com/home

Clover Mobile Feature Guide

English

FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, (2)
This device must accept any interference received, including interference that
may cause undesired operation.

FCC Part 15 Class B-specific

Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of
the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

FCC Warning

Changes or modifications not expressly approved by the party responsible for

compliance could void the user‘s authority to operate the equipment.

FCC exposure limit compliance statement (SAR statement)
This equipment complies with FCC radiation exposure limits set forth for

an uncontrolled environment. End users must follow the specific operating

instructions for satisfying RF exposure compliance.

Industry Canada Compliance
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.

(Section title for this text????????)
The device could automatically discontinue transmission in case of absence of
information to transmit, or operational failure. Note that this is not intended to
prohibit transmission of control or signaling information or the use of repetitive
codes where required by the technology.

•

The device for operation in the band 5150–5250 MHz is only for indoor
use to reduce the potential for harmful interference to co-channel mobile
satellite systems;

•

The maximum antenna gain permitted for devices in the bands 5250–5350
MHz and 5470–5725 MHz shall comply with the e.i.r.p. limit; and

•

The maximum antenna gain permitted for devices in the band 5725–5825

MHz shall comply with the e.i.r.p. limits specified for point-to-point and non

point-to-point operation as appropriate.

In addition, high-power radars are allocated as primary users (i.e. priority users)
of the bands 5250–5350 MHz and 5650–5850 MHz and that these radars could
cause interference and/or damage to LE-LAN devices.

CE RF Exposure Compliance
This device meets the EU requirements (1999/519/EC) and the International
Commission on Non-Ionizing Radiation Protection (ICNIRP) on the limitation

of exposure of the general public to electromagnetic fields by way of health

protection.

Clover Mobile Feature Guide

Waste Electrical and Electronic Equipment-WEEE
NOTE: This product is covered electronic equipment under the European Union’s
Waste from Electrical and Electronic Equipment (“WEEE”) Directive(2012/19/EU).
The WEEE Directive requires that covered equipment be collected and managed
separately from typical household waste in all EU member states. Please follow
the guidance of your local environmental authority or ask the shop where you
purchased the product for collection or recycling options.

Clover Mobile
Model: -----
FCC ID: -------

EU Importer
OmniPay Ltd

Unit 9, Richview Office Park, Clonskeagh, Dublin 14, Ireland

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