ClimateRight easyair CR12000SACH Owner's Manual & Installation Manual

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Mini Split - Single Zone

Air Conditioner

and Heat Pump

Model: CR12000SACH

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE

Read and follow all safety rules and instructions before operating this equipment.

THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.

Please keep this manual for future reference.

OWNER’S MANUAL &

INSTALLATION GUIDE

Install without the need for

an HVAC technician

Do it y urself

easy

air

INTRODUCTION

Thank you for choosing ClimateRight. This owner’s manual

will provide you with valuable information necessary for the

proper care, installation, and maintenance of your new product.

Please take a few moments to thoroughly read the instructions

and familiarize yourself with all the operational aspects of your

new ClimateRight Mini-Split Air Conditioner and Heater.

For your records, please attach a copy of your

sales receipt to this manual.

Also, write the store name/location, date purchased,

and serial number below:

Store Name: ____________________________________________

Location: _______________________________________________

Date Purchased: _________________________________________

Serial Number: __________________________________________

PACKAGE CONTENTS:

Model

CR12000SACH

Suitable Applications

Garages, Sheds, Cabins,

Greenhouses, Room Additions,

Apartments, Condos, Sun rooms,

Tiny Houses

Warranty

3 Years Parts and Labor,

5 Years on Compressor

Features

Airflow (cfm)

323

Modes of Operation

Heating, Cooling, Fan, Dehumidify, Auto

Delay Timer

24 Hour On/Off

Fan Speed

4 Speeds High | Medium | Low | Auto

Duct System

Through-wall with 2.75” diameter

hole

Mount

Interior: Wall Mount

Exterior: Level Surface

Plug Type

Parallel/NEMA 5-15

Control Panel

Temperature Display Only (operates

with remote)

Remote Control

Infrared Remote

Compressor

Rotary

Thermostat

Digital

Refrigerant

R410a (800g) Line Set is Pre-charged

Filter

Included, washable

Noise

Interior Unit: 42 dB

Exterior Unit: 53 dB

Capacity

Cooling BTU

12,000

Dehumidification (pts./hour)

1.25

Heating BTU

14,000 (heat pump)

Approximate Max Enclosure

Size

500-550 sq. ft. (Well insulated)

Power

Cooling - Rated Amps

(operating)

11.3A

Cooling Watts (W)

1,170

Voltage (Max) (V)

115@60hz

Heating - Rated Amps

15.4A

Heating Watts

1,280

Weights and Dimensions

Interior Unit Dimensions

31.5” x 11.0”x7.5”

Exterior Unit Dimensions

32”x10.1”x21.3”

Interior Unit Case Dimensions 34.5”x16.1”x13.9”
Exterior Unit Case Dimensions 36.2”x13.2”x24.4”
Interior Unit Weight

30.86 lbs

Exterior Unit Weight

70.55 lbs

Interior Unit Case Weight

35.25 lbs

Exterior Unit Case Weight

74.96 lbs

Length of Line Set

16 feet

Evaporator (indoor unit)

16' Line Set (pre attached to

back of evaporator)

Condenser (outdoor unit)

SPECIFICATIONS

Drain Hose

Hole

Cover

Manual

Utility Power Cable

Remote with

(2) AAA Batteries

TABLE OF CONTENTS

Introduction & Contents . . .2

Product Specifications

. . . .2

Safety Instructions . . . . . . . .3
Product Description   . . . . . .4
Indoor Unit Digital Display . .5
Remote User Guide . . . . . . .5
Remote Diagram  . . . . . . . . .6
Pre Set-up Instructions  . . . .7
Indoor Unit Installation   . . . .7

Outdoor Unit Installation  . .10
Wiring Outdoor Unit   . . . . .12
Maintenance  . . . . . . . . . . .14
Troubleshooting . . . . . . . . .14
Error Codes  . . . . . . . . . . . .14
Warranty   . . . . . . . . . . . . . .16

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS FOR USING YOUR

Mini Split Air Conditioner and Heater

WARNING:

This appliance can be used by children aged from 8 years and

above and persons with reduced physical, sensory or mental

capabilities or lack of experience and knowledge if they have

been given supervision or instruction concerning use of the

appliance in a safe way and understand the hazards involved.

Children shall not play with the appliance. If an abnormal

situation arises (like a burning smell), immediately turn off the

unit. Call your dealer for instructions to avoid electric shock, fire

or injury.

DO NOT:

• DO NOT

insert fingers, rods or other objects into the air inlet

or outlet. This may cause injury, since the fan may be rotating

at high speeds.

• DO NOT

use flammable sprays such as hair spray, lacquer or

paint near the unit. This may cause fire or combustion.

• DO NOT

operate the air conditioner in places near or around

combustible gases. Emitted gas may collect around the unit

and cause explosion.

• DO NOT

operate the air conditioner in a wet room (e.g.,

bathroom or laundry room). This can cause electrical shock

and cause the product to deteriorate.

• DO NOT

expose your body directly to cool air for a

prolonged period of time.

• DO NOT

store outside unit on its side, it must always stay in

upright position.

CAUTION:

• If the air conditioner is used together with burners or other

heating devices, thoroughly ventilate the room to avoid

oxygen deficiency.

•

Turn off the air conditioner and unplug the unit if you are not

going to use it for a long time.

•

Turn off and unplug the unit during storms.

• Make sure that water condensation can drain unhindered

from the unit.

• Do not operate the air conditioner with wet hands. This may

cause electric shock.

•  Do not use device for any other purpose than its intended use.
•  Do not climb onto or place objects on top of the outdoor unit.
•  Do not allow the air conditioner to operate for long periods of

time with doors or windows open, or if the humidity is very high.

WARNING: TO REDUCE THE RISK

OF FIRE, ELECTRIC SHOCK OR INJURY:

• Fully assemble before operating.
• Do not repair or modify the unit. All repairs should be

completed by a qualified technician.

• The plug for this unit is polarized with one blade wider than

the other. Do not force the plug into an electrical outlet. Do

not alter the plug in any way. If the plug does not fit into

the outlet, reverse the plug. If it still does not fit, contact a

qualified technician to install a proper outlet.

• Do not use if the power cord is damaged or the connection

to the wall outlet is loose.

•

Operate product only at voltage specified on the

identification plate located on the lower back on the unit.

• Do not damage, break, forcefully bend, pull, twist, bundle,

coat, pinch, or place heavy objects on the power cord.

• If the power cord is damaged, it must be repaired by a

qualified technician.

• Do not handle the power cord with wet hands.
• Do not operate the unit when using indoor smoke-

generating insecticides.

•  Do not clean unit with benzene or paint thinner.
•  Do not spray insecticides on the unit.
•  Unit will not remove radon or carbon monoxide emitted from

heating appliances or other sources.

• Do not block the air intake or air outlet vents. Ensure that

there is proper airflow around the product.

•

Install the unit in a firm location that can support the unit’s

weight. If the chosen location cannot support the unit’s

weight, or the installation is not done properly, the unit may

drop and cause serious injury and damage.

•  Do not use near hot objects.
•  Do not use where the unit may come into contact with steam.
•  Do not use the indoor or outdoor unit on its side.
•  Keep away from products that generate oily residue.
•  Keep children and pets away from the product.
•  Always unplug the unit before cleaning or servicing.
•  Use of an extension cord is not recommended as it

could prevent the unit from operating normally and could

potentially pose a fire and safety risk. It is recommended

that unit is located near a 3-prong 115V GFCI outlet. If one

is not available, a qualified electrician should install one.

•

For all electrical work, use the specified cables. Connect

cables tightly, and clamp them securely to prevent external

forces from damaging the terminal. Improper electrical

connections can overheat and cause fire, and may also

cause shock

This symbol indicates that ignoring instructions may

cause death or serious injury.

This symbol indicates that ignoring instructions may

cause moderate injury to your person, or damage to

your unit or other property.

This symbol indicates that you must never perform

the action indicated.

PRODUCT DESCRIPTION

Indoor Unit Wall

Mount Bracket

Indoor Unit,

Evaporator

Outdoor Unit,

Condenser

Electrical Wiring

Line Set

(Pre attached to back of indoor unit)

Remote

Power Cord

Quick Connect

Refrigerant

connection

Refrigerant Line

(Pre-filled with Refrigerant)

Drain Line

Clip on exterior

hole cover

Adjustable

Fan Vent

HOW IT WORKS

This air conditioner is designed to create

a comfortable climate for individuals in the

affected room. It can cool and dehumidify the air

completely automatically and also provide heat

using a heat pump. Air pulled by the fan enters

through the grill of the front panel and passes

through the filter, which traps dust inside. Air is

then sent to the heat exchanger and is cooled,

dehumidified, or re-heated by the heat exchanger.

Heat removed from the air is then sent outside.

When the cycle is finished, the fan sends the

freshened air back into the room. The direction of

the air outlet is regulated by the flaps, which are

motorized to move up and down as well as side

to side by the vertical directors.

REMOTE USER GUIDE

IMPORTANT:

Remote must be pointed at indoor unit's

sensor and be within range to function properly.
Auto Mode:

The auto mode allows the air conditioner to

maintain a pre-programmed temperature of 76 degrees in

the affected room. While in this mode, the air conditioner will

automatically select the appropriate fan speed and mode of

operation, COOL or HEAT, to maintain that temperature.

Cooling Mode:

The cooling mode allows the air conditioner

to cool the room while dehumidifying the air at the same time.

To activate the cooling mode, press the MODE button on the

remote until the symbol is pointing to COOL on the remote’s

display. The desired cooling temperature is set by using the

TEMP buttons on the remote to set the system to a

temperature lower than that of the room.

Dry Mode:

The system can be set to run in DRY mode,

reducing the humidity of the air in the room for increased

comfort. To activate the dry mode, press the MODE button on

the remote until the symbol is pointing to DRY on the remote’s

display. The air conditioner will automatically cycle between

cooling and fan only modes to dehumidify the air.

Heating Mode:

The heating mode allows the air conditioner

to produce hot air using a heat pump. To activate the heating

mode, press the MODE button on the remote until the symbol

is pointing to HEAT on the remote’s display. The desired heating

temperature is set by using the TEMP buttons on the remote

to set the system to a temperature higher than that of the room.

IMPORTANT: When switching unit to heat the units fan will not

blow while the heat pump in the outdoor unit heats up. The

ambient temperature around the outdoor condenser will effect

heat up period. This may take several minutes.
Fan Mode:

The system can be set to run in FAN mode,

providing ventilation only. To activate the fan mode, press the

MODE button on the remote until the symbol is pointing to

FAN on the remote’s display. Pressing the FAN SPEED button

while in this mode changes the fan speed to LOW, MEDIUM,

HIGH, and AUTO. The remote control will automatically save

the last fan speed setting from the previous time the system

was in operation.

Refrigerant Line

(Pre-filled with Refrigerant)

Sleep Function:

This system can also function in SLEEP

mode, which will automatically adjust the temperature to

maximize comfort during night time sleep. To put the air

conditioner into SLEEP mode, press the SLEEP button on the

remote until the symbol is pointing to SLEEP on the remote’s

display. If the system is set to run using the cooling or dry

modes, the set temperature will automatically be raised by 1

degree every 60 minutes for a total of 2 degrees during the

first 2 hours. If the system is set to run using the heat mode,

the set temperature will be gradually lower by 2 degrees

during the first 2 hours. After 10 hours operating in the SLEEP

mode, the system will switch off automatically.

Timer Function:

The TIMER function allows the system to

automatically switch on and off based on your settings. To set

timed start, the system should be turned off. Press TIMER, set

the desired temperature by the pressing the or buttons.

Press TIMER again and set the amount of time, again using

the or buttons. Press TIMER again until the display

shows the amount of time entered until the programmed

TIMER start. The timer is now set. Before setting the timer

you will need to select the mode of operation, the fan speed,

and desired temperature then turn the system off using the

ON/OFF button. To cancel a timed start that has already been

entered, press the TIMER button again.
To set a timed stop, the system should be turned on. Press the

TIMER button, then use the or buttons to set the amount

of time desired until the system will automatically stop. As you

do this, the display will show the amount of time the system

can be programmed to stop after. To cancel a timed stop that

has already been entered, press the TIMER button again.

If the system loses power or is turned off, it will be necessary

to reset a timed start or timed stop again using the above

instructions. Both timer functions can only be programmed in

hour increments.

INDOOR UNIT DIGITAL DISPLAY

TEMPERATURE AND ERROR CODE DISPLAY:

Solid number:

temperature reading of indoor environment

Blinking number:

Display blinks when you set the desired temperature. Once desired temp

is set the display will go back to current indoor environment temperature and begin moving

towards the desired temp.

Error code identifier:

If display shows a letter rather than a number then refer to page 14 to

identify the error.

POWER ICON:

Green:

Indicates unit is on

Red:

Indicates unit is off

REMOTE CONTROLLER BUTTON DIAGRAM

Turns off digital display on indoor unit.

LAMP button

Indicates the selected air rate.

(It works on three dimensional air flow model.)

PRE SET-UP INSTRUCTIONS

When choosing a location for the unit please follow

guidelines below:

DO NOT:

• DO NOT

install near flammable gases.

• DO NOT

install near any source of heat, steam, or

combustible gas.

• DO NOT

install anywhere where poisonous or sultry gases

are generated.

• DO NOT

install in areas exposed to sea breezes.

• DO NOT

install near the doorway.

• DO NOT

install the indoor unit in a location subject to direct

sunlight.

• DO NOT

install indoor unit near TVs or radios.

• DO NOT

kink the refrigerant line set.

• DO NOT

clean the air conditioner with excessive amounts

of water.

• DO NOT

clean the air conditioner with combustible cleaning

agents. Combustible cleaning agents can cause fire or

deformation.

• DO NOT

operate the air conditioner with wet hands. This

may cause electric shock.

• DO NOT

use device for any other purpose than its intended use.

• DO NOT

climb onto or place objects on top of the outdoor unit.

• DO NOT

allow the air conditioner to operate for long periods of

time with doors or windows open, or if the humidity is very high.

• DO NOT

put the end of drain hose in water or a container that

will collect water.

CAUTION:

• When drilling the wall hole for line set, make sure to avoid

wires, plumbing, and other sensitive components.

• This project requires 2 individuals for proper safety and

practical installation Air conditioner body and remote

controller must be (39-3/4”) or more away from a TV or a

radio.

• Ensure proper ventilation and avoid anything that may

obstruct operation of the front of the indoor unit.

• Choose a place which can stand the weight of the unit and

does not increase the operation noise or vibration.

• Avoid areas where there may be vibration in the house, and

affix the unit by inserting / attaching vibration-proof pads

between the unit and fittings.

• Avoid leaving items near the outlet and inlet of the outdoor

unit. These can cause malfunction or increase operation

noise.

• Contact ClimateRight® Customer Service if you hear irregular

sounds during operation.

• Only use a soft, dry cloth to wipe the unit clean. If the unit is

especially dirty, you can use a cloth soaked in warm water to

wipe it clean

• Do not install the indoor unit on non-metal frame. Use

mounting bracket provided.

INSTALLATION

OF INDOOR UNIT

Before installing the indoor unit, refer to the label on the

product box to make sure that the model number of the indoor

unit matches the model number of the outdoor unit.

CHOOSE AN APPROPRIATE LOCATION

The following are standards that will help you choose an

appropriate location for the indoor unit.
Proper installation locations meet the following standards:
•  Good air circulation.
•  Convenient drainage.
•  Noise from the unit will not disturb other people.
•  Firm and solid—the location will not vibrate.
•  Strong enough to support the weight of the unit.
•  A location at least one meter from all other electrical devices

(e.g., TV, radio, computer).

INDOOR UNIT MINIMUM SPACE

REQUIREMENTS

(91" minimum for

ceilings over 9 ft)

Ceiling

Floor

72"

Figure 1: Minimum space requirements for indoor unit

REQUIREMENTS FOR WALL MOUNT

INSTALLATION

• Wall mount must be level to ensure unit will function

properly.

• Screws should be placed in wall studs to ensure the mount

will support the weight of the indoor unit.

• Do not use any bracket other than the one provided.
• Make sure there are enough screws in the mount to support

the weight of the unit.

• If the wall is made of brick, concrete, or similar material, drill

5mm-diameter (0.2in-diameter) holes in the wall and insert

sleeve anchors. Then secure the mounting plate to the wall

by tightening the screws directly into the sleeve anchors.

1. Please read

Indoor Unit Installation Requirements

on page 7 to properly

identify the best location for wall-mounted installation of the indoor

unit. While choosing a location for indoor unit, be aware that you

should leave ample room for a wall hole for the refrigerant piping to

connect the indoor and outdoor units. Make sure to use a stud finder to

locate the best place on the wall for mounting.

2. Remove mounting plate from the indoor unit and position it on the wall

so that the screw holes will line up with the studs. Use a level to make

sure the plate is kept in a horizontal position.

3. Secure the mounting plate to the wall by putting at least one screw in

each corner of the mount. Make sure the mount is level, a slanted wall-

mounting plate might jeopardize the discharge of condensed water.

4. Choose location of hole for line set. The recommended position for

all piping is the right side of the indoor unit (see in figure 2 below).

However, the unit can accommodate piping to both the left and right.

See figure 2 below for different ways piping can be fixed. Figure 3

provides measurements for hole placement for Rear Outlet and Left

Rear Outlet configurations. Make sure to use minimum 2.75" hole saw.

Figure 3: Rear and left rear hole placement measurements

Indoor wall mount

2.5"

1.5"

2.75"

Rear outlet

(Recommended)

Left Rear

outlet

Figure 2: Optional line set configurations

(Recommended)

Note: The unit comes with

knockout side pieces if you

decide to run the lines out

the side of the unit.

WARNING:

Read all safety instructions on page 3 before installing indoor unit.

Read all indoor installation requirements. It is recommended that

two people be used for the following installation steps.

- Stud Finder

- Pencil

- Drill with Drill Bits

- Tape Measure

- 6 – 2” Wood Screws

- Step Ladder

- Level

- 2-3/4 hole saw

Wall clamps (optional)

Teflon tape

TOOLS YOU WILL NEED

INSTALLATION OF INDOOR UNIT

CAUTION

• No matter what layout you select make

sure lines are running downward along the

entirety of the line set.

• When drilling hole in the wall for the line

set, make sure you are not drilling through

electrical wires or pipes in the wall.

Figure 4: Hole saw angle

Drill hole for line set. Using a 2-3/4" hole saw, drill a hole through the wall

to feed the refrigerant lines, electrical wire and drain hose to the outdoor

unit. Refer to figure 3 for recommended hole placement. It is important to

drill the hole at a slight downward angle from inside to outside to ensure

proper drainage of indoor unit (figure 4).

Note: If you are drilling through

brick, concrete or stucco we recommend using a hammer drill with a

2-3/4" hole saw suitable for that material.

6. Uncoil the refrigerant lines on the back of the indoor unit so it can easily

pass through the hole in the wall. It is recommended that you have an

assistant during this process to guide the refrigerant line, electrical line

and drain line through the wall to the outside.

NOTE: The drain hose must slope downward along its entire length

to prevent damage to the unit (see figure 5 for proper installation).

To ensure proper drainage, attach the drain hose on the same side

that your refrigerant piping exits the unit. Make sure to attach drain

hose extension to the end of drain hose before operating. Wrap the

extension connection point firmly with Teflon tape to ensure a good

seal and to prevent leaks.

INCORRECT

CORRECT

Figure 5: Installation of drain hose

7. Carefully bend the line set downward routing them to either the left or

right as needed to connect to the condenser portion of the unit outside.

Click the 2 round plastic housings around the hole in the wall that the line

set comes out to prevent rough edges from damaging the line set.

9. Once you have successfully run the lines and wiring you can now

position the indoor unit so that the top can securely hook on the

mounting plate. Then push the bottom of the unit toward the wall until

you hear the unit snap onto the mounting plate.

CAUTION

• Make sure that the drain hose is at the bottom of the bundle. Putting

the drain hose at the top of the bundle can cause overflow, which

can lead to fire or water damage.

•

If the drain hose does not flow downward or has kinks the water

cannot discharge properly which can damage the unit.

• Use water resistant tape to secure the drain hose connection.
• Create a trap at the end of the drain hose to keep bugs from

crawling up and getting into the unit. Bend the last 6" of the hose up

to itself and tape it together.

OUTDOOR UNIT MINIMUM SPACE

REQUIREMENTS

If there are obstacles around the unit two sides must be open

for proper operation

12" fr

om wall

20" above

12" on left

79" in fr

ont

24" on right

Figure 6: Minimum space requirements for outdoor unit

OBSTACLE ABOVE UNIT:

If there is an obstacle above the

unit maintain 20 in of space

from the top of the unit.

Figure 7: Minimum space for

obstacle on top of unit

INSTALLATION

OF OUTDOOR UNIT

CHOOSE A LOCATION

Before installing the outdoor unit, you must choose an appropriate

location. The following are standards that will help you choose an

appropriate location for the unit:
•

Meets all spatial requirements shown in figure 6 below.

• Good air circulation and ventilation.
• Firm and solid—the location can support the unit and will not

vibrate.

• Noise from the unit will not disturb others.
• Protected from prolonged periods of direct sunlight or rain.

CHOOSING BASE PAD FOR UNIT

Condenser must be placed securely on a level foundation. The base

can be made out of fiberglass material, stepping stones or pour a

concrete pad. Make sure the unit can bolt into the base material to

secure it properly. Gravel or sand under the base can keep the base

more secure and assist with keeping the unit level.

EXTREME WEATHER CONSIDERATIONS:

If the unit is exposed to heavy wind: Install unit so that air outlet

fan is at a 90° angle to the direction of the wind. If needed, build a

barrier in front of the unit to protect it from extremely heavy winds.
If the unit is frequently exposed to heavy rain or snow: Build a

shelter above the unit it to protect it from the rain or snow. Be

careful not to obstruct air flow around the unit.

IF THE UNIT IS SURROUNDED ON THREE SIDES:

Make sure each side of the unit has 12 in clearance and at least

8 in of clearance from wall. Make sure the fan at the front is not

blocked.

12' from left

12' from right

8' from back

Figure 8: Minimum space for 3 sides

WHEN THERE IS AN OBSTACLE ONLY IN

FRONT OF THE UNIT:

If there is an obstacle only in front of the unit maintain at least

20 in of space from the fan to that obstacle.

20" from fan

Figure 9: Minimum space obstacle in front of unit

SPACE FOR MAINTENANCE:

Always maintain a 20 in by 20 in space in front of the main

panel on the unit for maintenance access.

20"

Figure 10: Minimum space for maintenance

MINIMUM SPACE FOR TWO UNITS:

If you have two outdoor units next to one another maintain a

separation of 12" from the side of each. Do not place units with

fans pointing at one another.

12" between units

Figure 11: Minimum space for two units

20" Minimum

10. Select a location for the outdoor unit and position it so that the refrigerant

lines will line up with the connections on the condenser unit without any

undo stress. Please read

Outdoor Unit Installation Requirements

on page

10 before installing the condenser unit.

Condenser Placement Requirements:

Place the outdoor unit near a power disconnect box that is properly

installed by an electrician. The unit requires 115V power supply. If there is

not a receptacle nearby call a licensed electrician to have one installed.

Condenser must be placed securely on a level foundation. The base can

be made out of fiberglass material, stepping stones or pour a concrete

pad. Gravel or sand under the base can keep the base more secure and

assist with keeping the unit level.

Unit must be 12" away from the wall for proper airflow and servicing.

WARNING:

Read all safety instructions on page 3 before installing outdoor unit. Read all outdoor installation requirements.

DO NOT:

• DO NOT

install near an obstacle that will block air inlets and outlets.

• DO NOT

install near a public street, crowded areas, or where noise from the unit will disturb others.

• DO NOT

install near animals or plants that will be harmed by hot air discharge.

• DO NOT

install near any source of combustible gas.

• DO NOT

install in a location that is exposed to large amounts of dust.

• DO NOT

install In a location exposed to a excessive amounts of salty air.

• DO NOT

install directly to the ground, make sure you lay down a flat surface to secure the unit to.

INSTALLING OUTDOOR UNIT

1. All wiring must comply with local and national electrical codes, and must be

installed by a licensed electrician.

2. All electrical connections must be made according to the Electrical Connection

Diagram located on the panels of the indoor and outdoor units.

3. If there is a serious safety issue with the power supply, stop working immediately.

Explain your reasoning to the client, and refuse to install the unit until the safety

issue is properly resolved.

Power voltage should be within 90-100% of rated voltage. Insufficient power

supply can cause malfunction, electrical shock or fire.

If connecting power to fixed wiring, install a surge protector and main power

switch with a capacity 1.5 times the maximum unit current.

If connecting power to fixed wiring, a switch or circuit breaker that disconnects all

poles and has a contact separation of at least 1/8in (3mm) must be incorporated in

the fixed wiring. Use an approved circuit breaker or switch.

7. Only connect the unit to an individual branch circuit outlet. Do no connect another

appliance to that outlet.

8. Make sure to properly ground the air conditioner.

Every wire must be firmly connected. Loose wiring can cause the terminal to

overheat, resulting in malfunction and possible fire.

10. Do not let wires touch or rest against refrigerant tubing, the compressor, or any

moving parts within the unit.

11.

If the unit has an auxiliary electric heater, it must be installed at least 1 meter (40in)

away from combustible materials.

WARNING: BEFORE PERFORMING ELECTRICAL WORK,

READ THESE REGULATIONS

WARNING: BEFORE PERFORMING ELECTRICAL WORK,

TURN OFF THE MAIN POWER TO THE SYSTEM

CONNECTING POWER CORDS

11. On the outdoor unit, remove the screw that holds the side panel. Feed

utility power cord with the blue spades and line set power cord through

the holes in the bottom of the access panel.

12. On the inside of panel opening, remove the left screw on the strain

relief as shown and set aside. Be careful to avoid dropping screw into

the unit. Then pivot the top half of the strain relief out of the way as

shown.

13. Inside the panel opening, carefully pull out the bundled wiring harness

and connect it to the harness coming from the power cord in the line

set. This will provide power to indoor unit.

14. Unscrew brass grounding screw as shown and remove screw and

washer from unit. Again, be careful not to allow screw and washer fall

into unit. Once the grounding screw is removed, slide it into the green

grounding wire terminal on the power cord and reattach.

15. Grab the two spade connectors at the end of the utility power cord. On

the terminal block, loosen the screws in the two unused spots on the

lower left labeled L1 and L2. Slide the spade connector on the end of

the black L1 wire into the L1 terminal and tighten. Then slide the spade

connector on the end of the white L2 wire into the L2 terminal and

tighten.

16. Route utility power cord and line set power cord through the strain relief

and tighten with screw removed in Step 18.

17. Reinstall panel on unit and tighten screw.

FINISH INSTALLATION

18.

Once the condenser is secured to the base and wiring is complete you

can proceed to hooking up the refrigerant lines. Start by removing the

dust cap from the refrigerant line coupler on the condenser unit.

Note:

There may be some slight pressure when you remove the cap.

19. Plug the refrigerant lines to the condenser coupler and pull the key

lever to lock the connection.

20.

Lastly, finish the install by making a final inspection of the refrigerant

lines to make sure they are straight with no kinks. Check and make

sure the electrical connections are correct. Also, inspect the indoor unit

to make sure it is secured tightly to the wall.

WARNING: REDUCE RISK OF SHOCK

Read all safety instructions on page 3 and page 12 before wiring outdoor

unit.

DO NOT

plug in the power cord to an outlet while working on wiring.

Utility power cord

Line set power cord

MAINTENANCE

WARNING: BEFORE CLEANING OR

MAINTENANCE

Always turn off your air conditioner system and disconnect its

power supply before cleaning or maintenance.

CAUTION:

Only use a soft, dry cloth to wipe the indoor unit clean. If the unit

is especially dirty, you can use a cloth soaked in warm water to

wipe it clean.

DO NOT:

• DO NOT

use chemicals or chemically treated cloths to clean

either units

• DO NOT

use benzene, paint thinner, polishing powder or

other solvents to clean the indoor unit. They can cause the

plastic surface to crack or deform.

• DO NOT

use water hotter than 40°C (104°F) to clean the

front panel. This can cause the panel to deform or become

discolored.

CLEANING AIR FILTER ON INDOOR UNIT:

It is recommended that the air filter be cleaned every 250 hours

of use in common applications. In dusty environments the filter

may need to be cleaned sooner.

A clogged air conditioner can reduce the cooling efficiency of

your unit, and can also be bad for your health. Make sure to

clean the filter once every two weeks.

Lift the front panel of the indoor unit. The air filter is under

the top airinlet grill.

Grip the tab on the end of the filter, pull it towards yourself.

Now pull down to extract the filter.

Clean each air filter with warm, soapy water. Be sure to use a

mild detergent.

Rinse the filter with fresh water, then shake off excess water.

6. Dry it in a cool, dry place, and refrain from exposing it to

direct sunlight.

When dry, re-clip the air filter to the larger filter, then slide it

back into the indoor unit.

Close the front panel of the indoor unit.

BEFORE LONG PERIODS OF NON-USE

Clean air filters.

2. Turn on FAN function until unit dries out completely.
3.

Turn off the unit and disconnect the power.

4. Remove batteries from remote controller.
5. Cover both indoor and outdoor units to prevent dust

buildup.

PRE-SEASON INSPECTION

1. Check for damaged wires.
2.

Clean air filters.

3. Check for leaks.
4. Replace batteries in the remote controller.
5. Make sure nothing is blocking all air inlets and outlets.

TROUBLESHOOTING

WARNING:

ANY

of the following conditions occurs, turn off your unit

immediately!
•  The power cord is damaged or abnormally warm
•  You smell a burning odor
•  The unit emits loud or abnormal sounds
•  A power fuse blows or the circuit breaker frequently trips
•  Water or other objects fall into or out of the unit

DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT

CLIMATERIGHT SERVICE TEAM IMMEDIATELY!
INDOOR UNIT DIGITAL DISPLAY ERROR CODES:

Code

Description

Communications fault

Ambient temperature

sensor fault

Coil pipe temperature

sensor of indoor unit fault

Fan motor of indoor unit

fault

Module of outdoor unit

fault

Ambient temperature

sensor of outdoor unit

fault

Coil pipe temperature

sensor of outdoor unit

fault

Suction temperature

sensor of compressor fault

Discharge temperature

sensor of compressor fault

Inductor of current or

voltage fault

Compressor drive fault

Phase lacking or phase

sequence fault

WARNING:

If any of these errors arise please contact ClimateRight service

team immediately at (800) 725-4628.

Air filter tab

Code Description

Gas return sensor fault

Gas leakage

Temperature of evaporator

protection

Overheat, over current

protection of inverter

module

Over current protection

Discharge temperature of

compressor protection

Overheat of compressor

top protection

Suction temperature of

compressor protection

Low or high voltage

protection

Low pressure of gas return

protection

High pressure of discharge

protection

High temperature of

condenser protection

High temperature of

outdoor ambient protection

Figure 16: Air filter tab

Figure 17: Pull down to remove air filter

Code Description

Gas return sensor fault

Gas leakage

Temperature of evaporator

protection

Overheat, over current

protection of inverter

module

Over current protection

Discharge temperature of

compressor protection

Overheat of compressor

top protection

Suction temperature of

compressor protection

Low or high voltage

protection

Low pressure of gas return

protection

High pressure of discharge

protection

High temperature of

condenser protection

High temperature of

outdoor ambient protection

COMMON TROUBLESHOOTING ISSUES

Problem

Possible Causes

Possible Solutions

The unit appears to shut off

when switching to heat mode

for the first time

When switching to heat mode for the first time the outdoor heat pump

must heat up before the fan turns on. This may take several minutes

depending on the ambient temperature of the outdoor unit.

Wait for heat pump in outdoor unit to heat up.

Unit not powering up

Outdoor unit not plugged in.

Plug in unit.

Breaker has popped to the outlet.

Reset the breaker.

Insufficient power to unit.

Unit requires 115V outlet.

Wiring harness to indoor unit not plugged into outdoor unit.

Check step 19 of outdoor installation on page 13.

Strange odor

Dirty air filter inside indoor unit.

Clean air filter inside indoor unit.

Water dripping from indoor unit

Clogged drain hose causing a back flow of water into drop pan.

Disconnect drain hose extension and clean out

any clog.

Air in room is very cold causing excess condensation to drip from

unit.

Dial back the AC temp.

Indoor unit is not level

Correct position of unit ensuring it is level.

The unit does not respond to

commands

The remotes HOLD button is on, locking the remote functions.

Click the HOLD button to unlock the remotes

keyboard.

The remote is needing new batteries.

Replace batteries.

Remote control is not close enough to the unit's sensor.

Move closer to the indoor unit.

Obstacles between the remote and the indoor units sensor are

disrupting inputs.

Remove obstacles.

The remotes LAMP button is on.

Press the LAMP button.

The indoor unit makes noises

This noise is made by the expansion or contraction of the front panel

due to variations in temperature and does not indicate a problem.
A rushing air sound may occur when the louver resets its position.

This does not indicate a problem.

Both the indoor unit and outdoor

unit make noises

Low hissing sound during operation: This is normal and is caused by

refrigerant gas flowing through both indoor and outdoor units.

Low hissing sound when the system starts, has just stopped running,

or is defrosting: This noise is normal and is caused by the refrigerant

gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of

plastic and metal parts caused by temperature changes during

operation can cause squeaking noises.

Insufficient airflow

Unsuitable temperature setting.

Change desired temperature.

Obstructed air conditioner intakes and outlets.

Unplug the unit and remove any obstructions.

Dirty air filter inside indoor unit.

Clean air filter inside indoor unit.

Fan speed set at lowest setting.

Increase fan speed setting.

Other sources of heaters/air conditioners in the room.

Turn these sources off while operating the

CR12000.

The indoor unit emits white mist

In humid regions, a large temperature difference between the room’s

air and the conditioned air can cause white mist. This does not

indicate a problem.

Both the indoor and outdoor

units emit white mist

When the unit restarts in HEAT mode after defrosting, white mist may

be emitted due to moisture generated from the defrosting process.

This does not indicate a problem.

Dust is emitted from either the

indoor or outdoor unit

The unit may accumulate dust during extended periods of non-use,

which will be emitted when the unit is turned on.

Make sure the unit is covered during long periods

of inactivity.

Indoor unit displays 2 letters

where the temperature is usually

displayed

These indicate errors in the unit.

Identify the error code from the table on page 14

and contact ClimateRight service team at (800)

725-4628. Do not attempt to fix yourself.

Breaker keeps popping

Not large enough breaker to handle operation of unit.

Make sure the unit is plugged into an outlet that

has a dedicated 20A breaker.

GFCI outdoor outlet pops

Unit not grounded properly

Check all grounds of unit hooked up when

installed.

Outlet is not grounded properly

Contact certified electrician.

WARRANTY

LIMITED WARRANTY

ClimateRight distributor (hereinafter “Company”) warrants this

product against failure due to defect in materials or workmanship

under normal use and maintenance as follows. All warranty

periods begin on the date of original installation. If the date

cannot be verified, the warranty period begins one hundred

twenty (120) days from date of manufacture. If a part fails due

to defect during the applicable warranty period Company will

provide a new or remanufactured part, at Company’s option, to

replace the failed defective part at no charge for the part. This

limited warranty is subject to all provisions, conditions, limitations

and exclusions listed below.
•

Seven (7) years on compressor and Five (5) years on all parts to

the original registered end-user.

•

One (1) year warranty on remote control unit.

• Proper installation – Limited warranty applies only to systems

that are installed by a state certified or licensed HVAC

contractor, under applicable local and state law in accordance

with all applicable building codes and permits; ClimateRight

installation and operation instructions and good trade

practices. *State certified or licensed HVAC contractor not

required for warranty on the DIY series units. (Always check

your local laws.)

• Warranty applies only to products remaining in their original

installation location.

• Defective parts must be returned to the distributor through a

registered servicing dealer for credit.

LIMITATIONS OF WARRANTIES:

ALL IMPLIED WARRANTIES

AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES

OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR

A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE

DURATION OF THIS LIMITED WARRANTY, SOME STATES OR

PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN

IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE

MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE

IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE

ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR,

DEALER, OR OTHER PERSON, WHAT SO EVER.

THIS WARRANTY DOES NOT COVER:

1. Labor or other costs incurred for diagnosing, repairing,

removing, installing, shipping, servicing or handling of either

defective parts, or replacement parts, or new units.

2. Normal maintenance as outlined in the Owners Manual,

including filter cleaning and/or replacement and lubrication.

3. Failure, damage or repairs due to faulty installation,

misapplication, abuse, improper servicing, unauthorized

alteration or improper operation.

4. Failure to start due to voltage conditions, blown fuses,

open circuit breakers, or damages due to the inadequacy or

interruption of electrical service.

Failure or damage due to floods, winds, fires, lightning,

accidents, corrosive environments (rust, etc.) or other

conditions beyond the control of the Company.

6. Parts not supplied or designated by Company, or damages

resulting from their use.

7. Products installed outside USA and Canada.

Electricity or fuel costs, or increases in electricity or fuel

costs from any reason whatsoever, including additional or

unusual use of supplemental electric heat.

Any cost to replace, refill or dispose of refrigerant, including

the cost of refrigerant.

10. Any special, indirect or consequential property or

commercial damage of any nature whatsoever. Some

states or provinces do not allow the exclusion of incidental

or consequential damages, so the above limitation may not

apply to you.

For additional warranty exclusions, visit www.climateright.com

This warranty gives you specific legal rights, and you may also

have other rights which vary from state to state or province to

province. For warranty service or repair, contact your installing

contractor. You may find the installer’s name on the equipment

or in your Owner’s packet.

HOW TO FILE A WARRANTY CLAIM:

All warranty claims must be submitted in writing or received

and confirmed by email from an authorized ClimateRight

representative. A web form is also available at

www.climateright.com/featured/product-registration-and-

warranty

to submit your claim as well. If ClimateRight LLC, at

its sole discretion, deems your Warranty claim valid, a prepaid

shipping label will be sent to the address provided for return of

the climate right unit for inspection and repair or replacement.

In good faith, we will send you out a replacement unit before

receiving the defective unit back. If, during inspection, the unit

has been found to be defect free or has been modified in any

way to cause a defect, the customer will be charged for the

replacement unit plus shipping and handling fees and no refund

will be issued for the initial purchase. If the unit has been found

to be defective the original purchase price will be refunded.
Please note: Any damage caused by improper packaging of

the return unit to the authorized service center will void the

warranty.

BUYER’S REMORSE POLICY:

If you are not completely satisfied with the product received,

ClimateRight will accept the return of the product within 30

days from the date of purchase. Customer will be responsible

for the return shipping costs associated with shipping the

product back to ClimateRight. Customer is responsible for the

proper packaging of the product for return ensuring no damage

to the product while in transit as well as any lost packages.

Once we receive the product back, we will do a thorough

inspection verifying that there is no damage to the product and

that all accessories are included, and will, at that time, issue a

full refund.

PRODUCT REGISTRATION

First Name__________________ Last Name_____________
Phone Number with Area Code_______________________
Address___________________________________________
___________________________________________
Country____________________________________________
Model No._________________________________________
Serial No.__________________________________________
Date of Purchase___________________________________
Date of Installation__________________________________
Owners Name______________________________________
Address of Installation_______________________________
_______________________________
Installing Contractor_________________________________
Address_________________________________________
Phone No./E-mail_________________________________

Mail this registration to:

ClimateRight Warranty Registration

777 Manor Park Drive

Columbus, OH 43228

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