ClimateMaster Tranquility 97B0107N01 Quick Start Manual

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Tranquility

Digital

Quick Start Guide

Table of Contents

Step Title

Page

Thermostat

Confi guration

Staging

Auxiliary

Heat

Programming

System

Confi guration

Airfl ow Selection

Option

Selection

Unit

Confi guration

Pump

Confi guration

Valve

Confi guration

Accessory

Confi guration

Air

Filter

Humidifi er

Lamp

Air

Cleaner

Step Title

Page

Input Dealer Information

Humidity

Confi guration

Temperature

Algorithm

Demand Reduction Confi guration 7

Unit and System

Pre-Start

Checklist

Unit Start-up Procedure

97B0107N01

Residential Packaged and Split

DIGITAL Geothermal Heat Pumps

With iGate™ and vFlow™ Technology

Rev.: January 25, 2016

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ClimateMaster Digital units are shipped from the factory
with default values for key parameters such as air fl ow and
water fl ow settings. The unit will operate with these default
settings, however, the installer may wish to customize these
settings to better match installation conditions. This guide
will walk the installer through those settings. More detail is
available in the unit IOM.

The fi rst step is to enter the Installer Menu. The fi rst time the
unit is powered up the ATC series thermostat display will take
you to the Installer’s Menu. Or you can enter the Installer’s
Menu anytime by placing the thermostat/system in the “OFF”
mode, then holding the “UP” and “DOWN” arrow keys simul-
taneously for 5 seconds. Once in the Installer’s Menu the
following menus will appear.

Step 1 Thermostat Confi guration

Upon initial power up, the communicating thermostat will
prompt the installer for the thermostat confi guration settings.

The software version of the thermostat and DXM2 board it
is connected to, are displayed on the thermostat Installer
Screen. If the DXM2 version is not displayed, the ATC ther-
mostat is of an earlier version.

2.0 Installer Menu Settings

2.1

INSTALLER MENU SETTINGS ACCESS

The Installer Settings can be accessed at any time from the
Main Operating screen by holding the up/down arrows simul-
taneously for 5 seconds while the thermostat is in OFF Mode.

2.2 THERMOSTAT

CONFIGURATION

Upon initial power up, the communicating thermostat will
prompt the installer for the thermostat confi guration settings.

Model number and software version of thermostat and
software version of connected DXM2 are also displayed on
this screen.

2.2.1 STAGING

Adjust the staging option using the up/down arrow buttons.
Press the center button to save changes.

• Single

Stage

– for control of a single stage

compressor

applications

• Multi-Stage

(default)

– for control of multi-

stage compressor applications

THERMOSTAT

CONFIGURATION

SINGLE STAGE

MULTI STAGE

SELECT OPTION

PREVIOUS SAVE

AUXILIARY HEAT

Adjust the Auxiliary Heat options using the up/down arrow
buttons. Press the center button to save changes.

• Electric

(default)

– for control of a system with

electric auxiliary heat

• Multi-Fuel

– for control of a system with furnace

for auxiliary heat

• No Auxiliary Heat

– for control of a system with

no auxiliary heat

THERMOSTAT

CONFIGURATION

ELECTRIC

MULTI FUEL

NO AUXILIARY HEAT

SELECT OPTION

PREVIOUS SAVE

PROGRAMMING

Adjust the Programming options using the up/down arrow
buttons. Press the center button to save changes.

• Programmable

(default)

– enables 7-day

programming

• Non-Programmable

– disables 7-day programming

• Night

Setback

– enables night setback

programming

NOTE

: When the thermostat is confi gured for

nonprogrammable mode, the Display Date and Time setting
defaults to NO.

THERMOSTAT

CONFIGURATION

PROGRAMMABLE

NON PROGRAMMABLE

NIGHT SETBACK

SELECT OPTION

PREVIOUS SAVE

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Note 1:

The Air fl ow Selection menu will not be present if the

connected communicating control is confi gured for No blower.

Note 2:

The Pump Confi guration menu will not be present

if the connected communicating control is confi gured for
OTHER.

Note 3:

The Valve Confi guration menu will not be present

if the connected communicating control is confi gured for
OTHER.

SYSTEM CONFIGURATION

AIRFLOW SELECTION

OPTION SELECTION

UNIT CONFIG TE026

PUMP CONFIGURATION

SELECT OPTION

PREVIOUS SAVE

AIRFLOW SELECTION

CFM

HEAT STAGE 1 600

HEAT STAGE 2 750

AUXILIARY HEAT 850

EMERGENCY HEAT 850

COOL STAGE 1 525

COOL STAGE 2 700

COOL DEHUMID 1 425

COOL DEHUMID 2 550

CONTINUOUS FAN 350

HEAT OFF DELAY 60

COOL OFF DELAY 30

PREVIOUS NEXT

OPTION SELECTION

MOTORIZED VALVE OFF

COMPRESSOR ASCD 5

PREVIOUS NEXT

AIRFLOW SELECTION

Adjust the airfl ow settings for each system operating mode
using the up/down arrow buttons. Press the center button to
select each item.

• Airfl ow Settings (default stored in control) –

valid range: obtained from control (in 25 CFM
increments)

•

Blower Off Delay (default 60 seconds)

– valid

range: 0 to 255 seconds (in 5 second increments)

NOTE:

The Airfl ow Settings will only be present if the

connected communicating control is confi gured for ECM
blower.

OPTION SELECTION

Adjust the Option settings using the up/down arrow buttons.
Press the center button to select each item.

•

Motorized Valve (defaults stored in control) –

valid range: Off, On

•

Compressor ACSD (default stored in control) –

valid range: 5 to 8 (in 1 minute increments)

NOTE:

The Compressor Anti-Short Cycle Delay setting

provides equipment protection by forcing the compressor to
wait a few minutes before restarting.

UNIT CONFIGURATION

The controller should be confi gured from the factory for
its unit model. However, it is a good idea to review the
confi guration to ensure it is correctly confi gured.

INSTALLER SETTINGS

THERMOSTAT CONFIG

SYSTEM CONFIG

ACCESSORY CONFIG

INPUT DEALER INFO

HUMIDITY CONFIG

TEMPERATURE ALGORITHM

DEMAND REDUCTION CNFG

SERVICE MODE

RESTORY DEFAULTS

ATC32U01

SELECT OPTION

Step 2 System Confi guration

Use System Confi guration to adjust critical equipment set-
tings. The System Confi guration information will be auto-
matically obtained from each communicating control in the
system.

NOTICE!

NOTICE:

If installing MULTIPLE vFlow

™

Internal VS

Flow Controller units (in parallel) on one loop, ALWAYS
select ‘VS PUMP PARALLEL’ under Installer Settings

System Confi g

Unit Confi g

Loop Confi g.

Also, follow proper pump selection procedures for parallel
pumping applications.

Adjust the Unit Confi guration settings including Heat
Pump Family, Heat Pump Size, Blower Type, and Loop
Confi guration using the up/down arrow buttons. Press the
center button to select each item.

•

Heat Pump Family (default stored in control)

–

valid range: TE, TZ, TES, TEP, TAH

•

Heat Pump Size (default stored in control) –

valid range: depends on Heat Pump Family setting

•

Blower Type (default stored in control)

– valid

range: NONE, PSC–2SPD, ECM, PSC–1SPD

•

Loop

Confi g (default stored in control) –

valid

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THERMOSTAT

CONFIGURATION

SINGLE STAGE

MULTI STAGE

SELECT OPTION

PREVIOUS SAVE

MODULATING VALVE

CONFIGURATION

DEG

HEATING DELTA T 8

COOLING DELTA T 15

PREVIOUS NEXT

vFlow™ PUMP CONFIGURATION

vFlow™ VS internal flow control pump can be controlled
either through temperature differential (Delta T) or can be set
to specific speed (fixed; % of full speed for each heat and
cool stage).

Confi gure temperature differentials at the thermostat for
vFlow™ units with an internal fl ow control pump.

Adjust the Pump Confi guration settings using the up/down
arrow buttons. Press the center button to select each item.

•

Heating Delta T (default stored in control) –

valid range: 4 to 12ºF (in 1ºF increments)

•

Cooling Delta T (default stored in control) –

valid range: 9 to 20ºF (in 1ºF increments)

Maximum Heat LWT (valid range based on specifi c model;
refer to model IOM). Minimum Cool LWT (valid range based
on specifi c model; refer to model IOM).

VARIABLE SPD INTERNAL

PUMP CONFIGURATION

LOOP OPTION PARALLEL

PUMP CONTROL DELTA T

HEATING DELTA T 7 F

COOLING DELTA T 10 F

MAXIMUM HEAT LWT 80 F

MINIMUM COOL LWT 40 F

PREVIOUS SELECT

vFlow™ VALVE CONFIGURATION

Adjust the Valve Confi guration settings using the up/down
arrow buttons. Press the center button to select each item.

•

Heating Delta T (default stored in control) –

valid range: 4 to 12ºF (in 1ºF increments)

•

Cooling Delta T (default stored in control) –

valid range: 9 to 20ºF (in 1ºF increments)

Step 3 Accessory Confi guration

The ATC32 series thermostat can be confi gured to provide
reminders to users when certain system maintenance is
needed. A service message will fl ash at the top of the Main
screen when a service timer expires to alert the user that it is
time to service accessory options.

INSTALLER SETTINGS

THERMOSTAT CONFIG

SYSTEM CONFIG

ACCESSORY CONFIG

INPUT DEALER INFO

HUMIDITY CONFIG

TEMPERATURE ALGORITHM

DEMAND REDUCTION CNFG

SERVICE MODE

RESTORY DEFAULTS

ATC32U01

SELECT OPTION

range: Other, VS PUMP SINGLE, VS PUMP

PARALLEL, MOD VALVE, MOD VALVE MIN POS

To control vs pump by fi xed speed, select ‘Pump Control’,
press , use down arrow to select ‘Fixed’, and press to
save.

Default stored in control. Valid range: 15% - 90% (in 1%
increments)

If Pump Confi guration is set to ‘VS PUMP PARALLEL’, valid
range changes to 50-90% (in 1% increments).

VARIABLE SPD INTERNAL

PUMP CONFIGURATION

LOOP OPTION SINGLE

PUMP CONTROL FIXED

HEATING STAGE 1 60%

COOLING STAGE 2 75%

COOLING STAGE 1 50%

COOLING STAGE 2 70%

PREVIOUS SELECT

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AIR FILTER

This feature displays an alert to remind the user to change
the air fi lter after the selected time has passed. Adjust the
Air Filter Reminder settings using the up/down arrow buttons.
Press the center button to save changes.

•

Cumulative Run Time (default Off)

– valid range:

Off, 400 to 3600 hours (in 100 hour increments)

•

Calendar Time (default Off)

– valid range: Off, 3

to 48 months (in 3 month increments)

HUMIDIFIER

This feature displays an alert to remind the user to change
the humidifi er pad after the selected time has passed.

Adjust the Humidifi er Reminder settings using the up/down
arrow buttons. Press the center button to save changes.

•

Cumulative Run Time (default Off)

– valid range:

Off, 400 to 3600 hours (in 100 hour increments)

•

Calendar Time (default Off)

– valid range: Off, 3

to 24 months (in 3 month increments)

UV LAMP

This feature displays an alert to remind the user to change
the UV lamps after the selected time has passed.

Adjust the UV Lamp Reminder settings using the up/down
arrow buttons. Press the center button to save changes.

•

Cumulative Run Time (default Off)

– valid range:

Off, 400 to 3600 hours (in 100 hour increments)

•

Calendar Time (default Off)

– valid range: Off, 3

to 48 months (in 3 month increments)

AIR CLEANER

This feature displays an alert to remind the user to clean the
fi lter(s) after the selected time has passed.

Adjust the Air Cleaner Reminder settings using the up/down
arrow buttons. Press the center button to save changes.

•

Cumulative Run Time (default Off)

– valid range:

Off, 400 to 3600 hours (in 100 hour increments)

•

Calendar Time (default Off)

– valid range: Off, 3

to 24 months (in 3 month increments)

Step 4 Input Dealer Information

Enter/edit the Dealer Information settings, including Brand,
Name, Model Number, Serial Number, Contractor Name, and
Contractor Phone number, using the up/down arrow buttons.
Press the center button to save changes.

Step 5 Humidity Confi guration

Confi gure humidity control settings (dehumidifi cation/ humidi-
fi cation).

Adjust the Humidity Control settings using the up/down arrow
buttons. Press the center button to save changes.

• Dehumidifi cation

– This logic will communicate

a Dehumidifi cation output when the humidity is
greater than the setpoint (acts as a dehumidistat).
The Dehumidifi cation output will not be
communicated when the humidity is below the
setpoint.

• Humidifi cation

– This logic will communicate a

Humidifi cation output when the humidity is less
than the setpoint (acts as a humidistat). When the
Humidifi cation output is active, the fan output will
also be active. The Humidifi cation output will not
be communicated when the humidity is above the
setpoint.

• Both

– Incorporates both Dehumidifi cation and

Humidifi cation logic.

• None

(default)

– Dehumidifi cation and

Humidifi cation outputs will not be communicated.

Step 6 Temperature Algorithm

Confi gure the logic the thermostat uses to meet the tempera-
ture setpoints.

•

Proportional Integral (default)

– This logic will

use a combination of temperature differential and
operating time to determine the appropriate heating
or cooling stages for operation (see NOTE 1).

•

Proportional Integral (No Down Staging)

– This

logic includes the Proportional Integral logic, but
in addition the logic keeps all active heating or
cooling stages energized until the demand is fully
satisfi ed (see NOTE 1).

• Differential

– This logic will only use temperature

differential to determine the appropriate heating or
cooling stages for operation. This logic will keep all
active heating or cooling stages energized until the
demand is fully satisfi ed (see NOTE 2).

NOTE 1:

The Proportional Integral options require fi rst stage

heating or cooling to be active for a minimum of 5 minutes,
before energizing second stage when confi gured for multi
stage operation.

NOTE 2:

The Differential option will activate fi rst stage

heating or cooling when the temperature is more than the
fi rst stage differential value (UM section 5.6.2.3), below or
above the setpoint. Second stage heating or cooling will be
activated when the temperature is more than the fi rst and
second stage differential values combined, below or above
the setpoint. Third stage heating will be activated when the
temperature is more than the fi rst, second, and third stage
differential values combined (UM section 5.6.2.3), below the
setpoint.

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INSTALLER SETTINGS

THERMOSTAT CONFIG

SYSTEM CONFIG

ACCESSORY CONFIG

INPUT DEALER INFO

HUMIDITY CONFIG

TEMPERATURE ALGORITHM

DEMAND REDUCTION CNFG

SERVICE MODE

RESTORY DEFAULTS

ATC32U01

SELECT OPTION

Step 7 Demand Reduction
Confi guration

Users may wish to take advantage of the Demand Reduction
feature where utility companies offer special rates for demand
reduction, or simply to save energy during certain time
periods. Demand Reduction is activated by an input signal at
the unit control board to reduce the electric load while peak
utility rates are high. The Demand Reduction Confi guration
mode selects which of the available unit control inputs is to
be used as the activation signal. While a physical input signal
is present at the selected input, the thermostat will implement
load reduction by limiting operation or capacity.

Adjust the Demand Reduction Confi guration setting using
the up/down arrow buttons. Press the center button to save
changes.

•

No Demand Reduction (default)

– Demand

Reduction operating mode will not be activated by
a DXM2/CXM2 input.

• DXM2

Inputs

– Assigns a DXM2 input to activate

Demand Reduction operating mode.

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Start-Up Guide

Step 8 Unit and System Pre-Start
Check List

BEFORE POWERING SYSTEM, please check the following:

UNIT CHECKOUT

Shuto

ﬀ

valves: Insure that all isolation valves are open.

Line voltage and wiring: Verify that voltage is within

an acceptable range for the unit and wiring and fuses/
breakers are properly sized. Verify that low voltage wiring
is complete.

Unit control transformer: Insure that transformer has the

properly selected voltage tap. Residential 208-230V units
are factory wired for 230V operation unless speci

otherwise.

Loop/water piping is complete and purged of air. Water/

piping is clean.

Antifreeze has been added if necessary.
Entering water and air: Insure that entering water and air

temperatures are within operating limits.

Low water temperature cutout: Verify that low water

temperature cut-out on the DXM2 control is properly set.
(Only cut JW3 if you have anti-freeze protection to15°F
(-9°C) in the loop)

Unit fan: Manually rotate fan to verify free rotation and

insure that blower wheel is secured to the motor shaft.
Be sure to remove any shipping supports if needed.
DO NOT oil motors upon start-up. Fan motors are
permanently lubricated.

Condensate line: Verify that condensate trap is properly

installed and pitched.

Verify that HWG pump is turned o

ﬀ

unless piping is

completed and air has been purged from the system. (S3
dipswitch #4)

Unit air coil and

lters: Insure that

lter is clean and

accessible. Clean air coil of all manufacturing oils.

Unit controls: Verify that DXM2

eld selection options are

properly set and that low voltage wiring is complete.

Desired Blower CFM and Water

∆

T is set via

communicating thermostats or diagnostic tool.

Service/access panels are in place.

SYSTEM CHECKOUT

System water temperature: Check water temperature for

proper range.

System pH: Check and adjust water pH if necessary to

maintain a level between 6 and 8.5. Proper pH promotes
longevity of hoses and

ttings (see Water Quality Table in

unit IOM).

System

ushing: Verify that all air is purged from the

system. Air in the system can cause poor operation or
system corrosion. Water used in the system must be
potable quality initially and clean of dirt, piping slag,
and strong chemical cleaning agents. Some antifreeze
solutions may require distilled water.

CAUTION!

Verify that ALL water valves are open and

allow water fl ow prior to engaging the compressor.
Freezing of the coax or water lines can permanently
damage the heat pump.

CAUTION!

To avoid equipment damage, DO NOT

leave system fi lled in a building without heat during the
winter unless antifreeze is added to the water loop. Heat
exchangers never fully drain by themselves and will
freeze unless winterized with antifreeze.

Step 9 Unit Start-up Procedure

Unit Start-up Procedure

1. Turn the thermostat fan position to “ON.” Blower should

start.

2. Turn Blower o

ﬀ

3. Ensure all valves are adjusted to their full open position.

Ensure line power to the heat pump is on.

4. Room temperature should be within the minimum-

maximum ranges of listed in the unit IOM. During start-
up checks, loop water temperature entering the heat
pump should be between 30°F [-1°C] and 95°F [35°C].

5. It is recommended that water-to-air units be

rst started

in the cooling mode, when possible. This will allow liquid
refrigerant to

ow through the

lter-drier before entering

the TXV, allowing the

lter-drier to catch any debris that

might be in the system before it reaches the TXV.

6. Two factors determine the operating limits of geothermal

heat pumps, (a) return air temperature, and (b) entering
water temperature. When either of the factors is at a
minimum or maximum level, the other factor must be at
normal levels to insure proper unit operation.

a. Place the unit in Manual Operation. When in manual

mode activate Y1,Y2, and O to initiate the cooling
mode. Also manually increase CFM until desired
cooling CFM is achieved. Next adjust pump speed
% until desired loop temperature di

ﬀ

erence (leaving

water temperature minus entering water temperature)
is achieved. (For modulating valve adjust valve %).

Internal Flow Controller: Verify that it is purged of air and

in operating condition.

Low water temperature cutout: Verify that low water

temperature cut-out controls are set properly (LT1 -
JW3).

Miscellaneous: Note any questionable aspects of the

installation.

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b. Check for cool air delivery at the unit grille within a

few minutes after the unit has begun to operate.

NOTE

Units have a

ve minute time delay in the control

circuit that can be bypassed on the DXM2 control board
by placing the unit in the “Test” mode as shown in the unit
IOM. Check for normal air temperature drop of 15°F to 25°F
(cooling mode).

c. Verify that the compressor is on and that the water

temperature rise (cooling mode) is within normal
range.

SERVICE MODE

MANUAL OPERATION

CONTROL DIAGNOSTICS

DIPSWITCH CONFIG

FAULT HISTORY

CLEAR FAULT HISTORY

SELECT OPTION

PREVIOUS SELECT

MANUAL OPERATING MODE

COMM OUTPUT

OFF

COMM OUTPUT

OFF

COMM OUTPUT

OFF

COMM OUTPUT

OFF

COMM OUTPUT

OFF

COMM OUTPUT

OFF

COMM OUTPUT

OFF

ECM

AIRFLOW

PUMP SPEED

TEST

MODE

OFF

SELECT OPTION

PREVIOUS SELECT

9 - 12

20 - 26

to provide a water seal.

e. Turn thermostat to “OFF” position. A hissing noise

indicates proper functioning of the reversing valve.

7. Allow

ve (5) minutes between tests for pressure to

equalize before beginning heating test.

a. Go into Manual Mode activate Y1, and Y2 for

Heating. Also manually increase CFM until desired
heating CFM is achieved. Next adjust pump speed
% until desired loop temperature di

ﬀ

erence (entering

water temperature minus leaving water temperature)
is achieved. (For modulating valve adjust valve %).

b. Check for warm air delivery at the unit grille within a

few minutes after the unit has begun to operate.

NOTE

: Units have a

ve minute time delay in the control

circuit that can be bypassed on the DXM2 control board
by placing the unit in the “Test” mode as shown in the unit
IOM. Check for normal air temperature rise of 20°F to 30°F
(heating mode).

c. Verify that the compressor is on and that the water

temperature fall (heating mode) is within normal
range.

e. Check for vibration, noise, and water leaks.

8. If unit fails to operate properly, perform troubleshooting

analysis (see troubleshooting section in the unit IOM).
If the check described fails to reveal the problem and
the unit still does not operate, contact a trained service
technician to insure proper diagnosis and repair of the
equipment.

9. When testing is complete, exit the Installer Menu and set

thermostat to maintain desired comfort level for normal
operation.

NOTE

: If performance during any mode appears abnormal,

refer to the DXM2 section or troubleshooting section of
the unit IOM. To obtain maximum performance, the air
coil should be cleaned before start-up. A 10% solution of
dishwasher detergent and water is recommended.

4 - 8

10 - 17

INSTALLER SETTINGS

THERMOSTAT CONFIG

SYSTEM CONFIG

ACCESSORY CONFIG

INPUT DEALER INFO

HUMIDITY CONFIG

TEMPERATURE ALGORITHM

DEMAND REDUCTION CNFG

SERVICE MODE

RESTORY DEFAULTS

ATC32U01

SELECT OPTION

d. Check the elevation and cleanliness of the

condensate lines. Dripping may be a sign of a
blocked line. Check that the condensate trap is

lled

WARNING!

CAUTION!

WARNING!

When the disconnect switch is closed, high

voltage is present in some areas of the electrical panel.
Exercise caution when working with energized equipment.

CAUTION!

Verify that ALL water valves are open and

allow water fl ow prior to engaging the compressor.
Freezing of the coax or water lines can permanently
damage the heat pump.

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97B0107N01

ClimateMaster works continually to improve its products. As a result, the design and speci

cations of each product at the time for order may be

changed without notice and may not be as described herein. Please contact ClimateMaster’s Customer Service Department at 1-405-745-6000

for speci

c information on the current design and speci

cations. Statements and other information contained herein are not express warran-

ties and do not form the basis of any bargain between the parties, but are merely ClimateMaster’s opinion or commendation of its products.
The management system governing the manufacture of ClimateMaster’s products is ISO 9001 compliant.

*97B0107N01*

7300 S.W. 44th Street

Oklahoma City, OK 73179

Phone: 405-745-6000

Fax: 405-745-6058

climatemaster.com

Rev.: January 25, 2016T

Date

Page #

Description

25 Jan., 2016

Updated Certifi cation Logos

5 Dec. 12

TES, TEP and TAH Digital Information Added

1 Oct., 12

4, 5

Unit Confi g, vFlow Pump Confi g Sections Updated

8 May, 12

All

First Published

Revision History

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