Full Text Searchable PDF User Manual

Auxiliary Electric Heat
Installation, Operation &
Maintenance Instructions
97B0005N04
Revised: 04 August, 2015
AG Series Electric Heaters
Table of Contents
Overview 3
Vertical Upflow or Downflow
Installation - Internal
3
Vertical Upflow Installation - External
4
Horizontal Installation - External
Wiring 6
Setup 6
Ratings 7
Electrical Data
7
Staging Options
7-8
Accessory Heater Dimensions
9
Warranty 10
Revision Log
12

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Overview
The AG Series Auxiliary Electric Heat mounts internally on
TS, TE and TT upflow (Figure 1b) or downflow units and all
TAH units. It mounts directly to the blower outlet of TS, TE
and TT horizontal units (Figure 8) and on all TZ units. Note
the model compatibility Table 1. Horizontal units are rated
for zero clearance at the unit and 1" clearance for first three
feet of duct, vertical units rated for zero clearance for both
unit and duct. Downflow units can not be located directly
over a discharge register. The discharge plenum must be
constructed from non combustible material. The AG electric
heat contains a four stage relay control board which activates
the elements directly via an internally wired low voltage
harness. Low voltage signals (W1 and W2) are staged from
the CXM or DXM control of the unit.
TS ,TT and TE Vertical Upflow or Downflow and TAH
Installation - Internal
1. Disconnect power to the unit.
2. Remove blower access panel(s) from the unit and
control box cover from the electric heater.
3. Remove blower mounting bolts and drop blower
assembly as shown in figure 2. Removal of electrical
wiring should not be necessary.
4. Position the electric heater as illustrated in figure 3 with
its control box facing the front access panel of the unit.
Attach heater to unit using the support pins on the back
and bolts on the front.
The electric heater air inlet dimensions should match the
unit blower outlet, installer should stop and refer to the
unit/heater compatibility chart later in this instruction or
consult factory if they do not match.
5. Re-install blower assembly on to electric heater using
pins and bolts as before. Check blower electrical wiring
for proper connection and remedy any pinched wire(s) or
contact with sharp edges.
6. Route the low voltage control harness through one of the
‘pie’ bushings in the heater control box and plug on to
the P2 connector. See figure 6.
7. Install power conduit through the unit cabinet as shown
in figure 7 and attach directly to the electric heater
control box. See figures 9a-c.
8. Replace all covers and panels, heater installation is
complete. Proceed to wiring and setup.
Remove bolts
and drop blower
Locate electric heat assembly
on pins in discharge panel
and insert bolts
Relocate blower in electric
heat assembly in same
manner
Figure 2: Blower removal
Figure 3: AG electric heat mounting and
blower re-installation
Figure 1b: Typical vertical unit installation
Overview
Air Coil
Electric Heat
Assembly
Field-supplied
disconnect
(refer to local codes)
Low voltage control harness
is prewired on all
distributor class units
Figure 1a: Typical air handler installation

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C l i m a t e M a s t e r G e o t h e r m a l H e a t i n g a n d C o o l i n g
Vertical Installation - External
Auxiliary electric heat
power supply knockout
opposite air coil
Electric Heat Assembly
Air Coil
Low Voltage control harness
is prewired on all distributor
class units.
*
1. Disconnect power to the unit.
2. Remove blower access panel(s) from the unit and control
box and element covers from the electric heater.
3. Locate remove and discard blower discharge flanges
from the unit but save the screws. Flanges will be
packaged loose inside the blower compartment of
vertical upflow units. TZ036 and 042 units require a
transition bracket between the cabinet top and the
electric heater. This bracket is packaged inside the
blower compartment for field installation.
4. Position the electric heater as illustrated herein. Heater
control box should be facing the front access panel of
vertical units.
The electric heater air inlet dimensions should match
the unit air outlet, installer should stop and refer to the
unit/heater compatibility chart later in this instruction or
consult factory if they do not match.
5. Use the saved blower flange screws to attach the heater
by its flanges to the unit panel except do not fasten
flange on control box side.
6. Use aluminum tape (not provided) to seal all four heater
flanges to the blower panel.
7. Locate and route the low voltage control harness through
the top panel knockout(s). Seal the penetration ‘air tight’.
This harness is factory installed on all TZ units (wire-tied
to the fan housing).
8. Route the control harness through one of the ‘pie’
bushings in the heater control box and plug on to the P2
connector. See figure 5.
9. Install power conduit and attach directly to the electric
heater control box. See figures 5a-c.
10. Replace all covers and panels, heater installation is
complete. Proceed to wiring and setup.

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Horizontal External Installation
1. Disconnect power to the unit.
2. Remove blower access panel from the unit and control box
and element covers from the electric heater.
3.
Remove and discard blower discharge flanges from the
unit but save the screws. TZ036 and 042 units require
a transition bracket between the cabinet panel and
the electric heater. This bracket is packaged inside the
blower compartment for field installation.
4. Position the electric heater as illustrated herein. Notice
that the discharge air opening is off centered in the
blower panel. The electric heater must be positioned so
that its control box is located vertically over the wide
side of this panel.
The electric heater air inlet dimensions should match
the unit air outlet, installer should stop and refer to the
unit/heater compatibility chart later in this instruction or
consult factory if they do not match.
5.
Use the saved blower flange screws to attach the heater
by its flanges to the unit panel except do not fasten
flange on control box side.
6. Use aluminum tape (not provided) to seal all four heater
flanges to the blower panel.
7. Locate and route the low voltage control harness
through one of the unit corner post or blower panel
knockout(s). Seal the penetration ‘air tight’. This harness
is factory installed and wire-tied to the fan housing.
8. Route the control harness through one of the ‘pie’
bushings in the heater control box and plug on to the P2
connector. See figure 6.
9. Install power conduit and attach directly to the electric
heater control box.
10. Replace all covers and panels, heater installation is
complete. Proceed to wiring and setup.
Figure 6: Low Voltage Harness Connection
Figure 8: Typical Horizontal Installation
Horizontal Installation - External
Locate electric heat
harness in air handler
and route through
one of the provided
bushing
Field-supplied disconnect
(refer to local codes)

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C l i m a t e M a s t e r G e o t h e r m a l H e a t i n g a n d C o o l i n g
ON
OFF
ON
OFF
1
2
3
4
P1
In 15 and 20 kW units
two power circuits are
employed to reduce wires
size and cost of breakers
L1
L2
L3
L4
P2
Conduit
Figure 8a: Power Wiring, Dual Circuits, 15, 20kw
Figure 8b: Power Wiring, Single Circuit, 12, 15, 20kw
Wiring and Setup (all models)
1. Install power wiring and connect to power block or
circuit breakers. In 15 or 20kW models two power
circuits may be used to reduce wiring and breaker
costs as in Figure 8a. If a single circuit supply is
desired, install the optional single circuit accessory kit
(P/N 16B0002N02), as shown in Figure 8b, that can be
obtained from your distributor.
Optional for TAH: AG**C kits only. Blower power may
be supplied from T3 & T4 CB5 breaker. Refer to wiring
diagram 96B0143N01.
2.
Ensure unit airflow setting is above minimum airflow rating
for the electric heat model from Table 1.
3. Check heat staging for the application. Table 4 contained
later in this IOM shows the factory default staging and
the alternate field selectable staging where applicable.
Staging changes are made by dip switch settings. See
figure 9. These are identified as either ER1, ER2, ER3 or
ER4 depending on the heater size.
4. Mark the appropriate box of the electric heat model
installed on the additional serial plate on the exterior of
the unit.
5. Turn on the power to the unit and the auxiliary
electric heat.
Auxiliary Electric Heat Start-up
Put thermostat in emergency heat mode (or jumper t-stat
input R to W and R to G) and setpoint to high setting. ‘Touch-
jumper' the test pins of the CXM or DXM into test mode to
reduce time delays. Unit will require 15-20 seconds before
engaging emergency heat mode stage 1 (W1) and then
another 15-20 seconds to engage stage 2 (W2) when in ‘Test
mode’. Verify proper electric heat operation.
Figure 9: Staging Dip Switches
Figure 8c: Power Wiring, 4, 5, 8, and 10kw
Wiring
In 15 and 20 kW units, optional
single power circuit is employed to
reduce the number of wires needed.
ER1
ER2
ER1
ER2
ER3
ER4
For AGM/L 4, 5, 8, 10kW.
For AGL 12, 15, and 20kW.

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Table 2: AG Electric Heat Electrical Data - TAH
Table 1: AG Electric Heat Ratings
Staging Options
Auxiliary
Electric
Heat
Model
TS, TT, TE Models
TZ Models
TAH Models
kW Rating
Btuh Rating
Minimum
CFM
Required
018
024-
030
036-
038
042-
072
024
030-
042
048-
060
Auxiliary
Electric
Heat
Model*
026
038 049-
064
240V 208V 240V 208V
AGM4A
AGM4C
3.8
2.9
13000 9900
500
AGM5A
AGM5C
4.8
3.6
16300 12300
500
AGM8A
AGM8C
7.6
5.7
25900 19400
650
AGM10A
AGM10C
9.6
7.2
32700 24600
650
AGM12A
11.4
8.6
38900 29200
750
AGL10A
AGL10C
9.6
7.2
32700 24600
1300
AGL15A
AGL15C
14.4
10.8 49100 36900
1350
AGL20A
AGL20C
19.2
14.4 65500 49200
1350
Black area denotes compatibility
Note: Horizontal units rated for zero clearance unit and 1” clearance for the first three feet of duct,
Vertical units rated for zero clearance for both unit and duct.
* Can be used on corresponding TZ, TE, TS and TT models
Unit Model
Head Kit
Model
Supply
Heater
Amps
240
Heater
Amps
208
Blower
FLA
Minimum Circuit Amps
Maximum Breaker
Size
240 V
208 V
240 V
208 V
TAH026
AGM4C
SINGLE
15.8
14
4.3
25
23
25
25
AGM 5C
SINGLE
20
17.3
4.3
30
27
30
30
AGM 8C
SINGLE
31.7
27.5
4.3
45
40
45
40
AGM 10C
SINGLE
40
34.7
4.3
55
49
60
50
TAH038
AGL10C
SINGLE
40
34.7
4.3
59
52
60
60
AGL15C
DUAL L1/L2
40
34.7
0
50
43
50
45
L3/L4
20
17.3
4.3
34
30
35
30
TAH049 and
TAH060
AGL10C
SINGLE
40
34.7
7.0
59
52
60
60
AGL15C
DUAL L1/L2
40
34.7
0.0
50
43
50
45
L3/L4
20
17.3
7.0
34
30
35
30
AGL20C
DUAL L1/L2
40
34.7
0.0
50
43
50
45
L3/L4
40
34.7
7.0
59
52
60
60
All heaters rated single phase 208/240V 60Hz
All Fuses UL Class K general purpose
All models 15kW or larger feature internal circuit breakers

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C l i m a t e M a s t e r G e o t h e r m a l H e a t i n g a n d C o o l i n g
Table 4: AG Electric Heat Staging Options
Auxiliary Electric
Heat Model
Supply
Circuit
Heater Amps
Minimum Circuit Amps
Maximum Fuse
240V
208V
240V
208V
240V
208V
AGM4A
Single
15.8
14.0
19.8
17.1
20
20
AGM5A
Single
20.0
17.3
25.0
21.6
25
25
AGM8A
Single
31.7
27.5
39.6
34.4
40
35
AGM10A
Single
40.0
34.7
50.0
43.4
50
45
AGL10A
Single
40.0
34.7
50.0
43.4
50
45
AGL15A
Single
60.0
52.0
75.0
65.0
80
70
Dual - L1/L2
40.0
34.7
50.0
43.4
50
45
Dual - L3/L4
20.0
17.3
25.0
21.6
25
25
AGL20A
Single
80.0
69.3
100.0
86.6
100
90
Dual - L1/L2
40.0
34.7
50.0
43.4
50
45
Dual - L3/L4
40.0
34.7
50.0
43.4
50
45
All heaters rated single phase 208/240V 60Hz
All Fuses UL Class K general purpose
All models 15kW or larger feature internal circuit breakers
Table 3: AG Electric Heat Electrical Data - TS/TT/TE
Staging Options
Heater Model
Staging
Factory Setting
Alternate Setting
kW
Dip Position
Stage 1 kW
Stage 2 kW
Dip Position
Stage 1 kw
Stage 2 kW
AGM4
4
ER1
4
AGM5
5
ER1
5
AGM8
4 or 8
ER1
4
4
ER2
8
AGM10, AGL10
5 or 10
ER1
5
5
ER2
10
AGM12
4, 8, or 12
ER1, ER4
4
8
ER3, ER4
8
4
AGL15
5,10 or 15
ER1, ER4
5
10
ER3, ER2
10
5
AGL20
10 or 20
ER3, ER4
10
10

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Accessory Heater Dimensions
The maximum recommended air velocity for a supply plenum is 900 fpm. When connecting a plenum to an external
supplemental heater, ensure that the air velocity in the plenum does not exceed 900 fpm. Noise and air distribution issues
may occur if supply plenum velocities exceed 900 fpm.
AGM4A - 12A
AGL10A - 20A
14.7
Control
box
Element
cover
10.3
15.5
16.1
8.1
3
13.3
13.5
2
15.1
12
Discharge Air Opening
Discharge Air Opening
14.7
Control
box
Element
cover
10.3
15.5
16.1
8.1
3
13.3
13.5
2
15.1
12
A
I
R
F
L
O
W
Discharge Air Opening
Discharge Air Opening
A
I
R
F
L
O
W
Rev. A 13.6
Rev. B 14.9
Rev. A 10.7
Rev. B 12.0
14.6
8.8
11.7
Control box
Element
cover
6.2
5.1
Rev. A 9.4
Rev. B 10.6
10.2
1
14.6
1.4
13.6
10.7
Rev. A 13.6
Rev. B 14.9
Rev. A 10.7
Rev. B 12.0
14.6
8.8
11.7
Control box
Element
cover
6.2
5.1
Rev. A 9.4
Rev. B 10.6
10.2
1
14.6
1.4
9.4

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C l i m a t e M a s t e r G e o t h e r m a l H e a t i n g a n d C o o l i n g
CLIMA
TE MASTER, INC.
LIMITED EXPRESS
W
ARRANTY/LIMIT
ATION OF
REMEDIES
AND LIABILITY
FOR
RESIDENTIAL
CLASS PRODUCTS
WITH LABOR
ALLOW
ANCE
It is expressly understood that unless a statement is specifical
ly identified as a warranty
, statements made by Climate Master
, Inc. a Delaware corporation, (“CM”) or its representatives, r
elating to CM’
s products, whether oral, written or contained
in any sales literature, catalog or agreement, are not express
warranties and do not form a part of the basis of the bar
gain, but are merely CM’
s opinion or commendation of CM’
s products.
EXCEPT
AS SPECIFICALL
Y
SET
FOR
TH
HEREIN,
THERE IS NO EXPRESS
W
ARRANTY
AS
TO
ANY
OF
CM’S PRODUCTS. CM MAKES NO
W
ARRANTY
AGAINST
LA
TENT
DEFECTS. CM MAKES NO
W
ARRANTY
OF
MERCHANT
ABILITY
OF
THE
GOODS OR OF
THE FITNESS OF
THE GOODS FOR
ANY
P
AR
TICULAR PURPOSE.
GRANT
OF
LIMITED EXPRESS
W
ARRANTY
CM warrants its Residential Class products, purchased and retai
ned in the United States of
America and Canada, to be free from defects in material and wor
kmanship under normal use and maintenance as follows: (1)
Air conditioning, heating
and/or heat pump units built or sold by CM (“CM Units”) for te
n (10) years from the
W
arranty Inception Date (as defined below); (2)
Thermostats, auxiliary electric heaters and geothermal pumpi
ng modules built or sold by CM, when installed
with CM Units, for ten (10) years from the
W
arranty Inception Date (as defined below); and (3) Other access
ories and parts built or sold by CM, when installed with CM Uni
ts, for one (1) year from the date of shipment from CM.
The “W
arranty
Inception Date” shall be the date of original unit installati
on, or six (6) months from date of unit shipment from CM, whic
hever comes first.
To make a claim under this warranty
, parts must be returned to CM in Oklahoma City
, Oklahoma, freight prepaid, no later than ninety (90) days aft
er the date of the failure of the part; if CM determines the pa
rt to be defective and within CM’
s
Limited Express
W
arranty
, CM shall, when such part has been either replaced or repaire
d, return such to a factory recognized distributor
, dealer or service or
ganization, F
.O.B. CM, Oklahoma City
, Oklahoma, freight prepaid.
The warranty on
any part repaired or replaced under warranty expires at the e
nd of the original warranty period.
This Limited Express
W
arranty shall cover the labor incurred by CM authorized service
personnel in connection with the installation of a new or repa
ired warranty part that is covered by this Limited Express
W
arranty only to the extent
specifically set forth in the then existing labor allowance sche
dule provided by CM’
s W
arranty Department and only as follows: (1) CM Units for five (
5) years from the
W
arranty Inception Date; (2)
Thermostats, auxiliary electric heaters and
geothermal pumping modules built or sold by CM, when installe
d with CM Units, for five (5) years from the
W
arranty Inception Date.
Actual Labor costs are not covered by this Limited Express
W
arranty to the extent they exceed the amount
allowed under said allowance schedule, they are not specificall
y provided for in said allowance schedule, they are not the res
ult of work performed by CM authorized service personnel, the
y are incurred in connection with a part not covered by
this Limited Express
W
arranty
, or they are incurred more than the time periods set forth i
n this paragraph after the
W
arranty Inception Date.
This warranty does not cover and does not apply to: (1)
Air filters, fuses, refrigerant, fluids, oil; (2) Products reloca
ted after initial installation; (3)
Any portion or component of any system that is not supplie
d by CM, regardless of the cause of the
failure of such portion or component; (4) Products on which the
unit identification tags or labels have been removed or deface
d; (5) Products on which payment to CM, or to the owner
’s seller or installing contractor
, is in default; (6) Products
subjected to improper or inadequate installation, maintenance
, repair
, wiring or voltage conditions; (7) Products subjected to acci
dent, misuse, negligence, abuse, fire, flood, lightning, unauthor
ized alteration, misapplication, contaminated
or corrosive air or liquid supply
, operation at abnormal air or liquid temperatures or flow rates
, or opening of the refrigerant circuit by unqualified personnel
; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasi
on of the product;
(10) Products supplied by others; (1
1) Products which have been operated in a manner contrary to CM
’s printed instructions; (12) Products which have insufficient pe
rformance as a result of improper system design or improper a
pplication,
installation, or use of CM’
s products; or (13) Electricity or fuel costs, or any increases
or unrealized savings in same, for any reason whatsoever
.
This Limited Express
W
arranty provides the limited labor allowance coverage as set f
orth above. Otherwise, CM is not responsible for: (1)
The costs of any fluids, refrigerant or system components suppli
ed by others, or associated labor to repair
or replace the same, which is incurred as a result of a defecti
ve part covered by CM’
s Limited Express
W
arranty; (2)
The costs of labor
, refrigerant, materials or service incurred in diagnosis and r
emoval of the defective part, or in obtaining and
replacing the new or repaired part; (3)
Transportation costs of the defective part from the installati
on site to CM, or of the return of that part if not covere
d by CM’
s Limited Express
W
arranty; or (4)
The costs of normal maintenance.
This Limited Express
W
arranty applies to CM Residential Class products ordered from C
M on or after May 1, 2010 (this would generally include CM Unit
s with serial numbers beginning with “N1
18” and higher), and is not retroactive to any
products ordered from CM prior to May 1, 2010 (this would gener
ally include CM Units with serial numbers beginning with “N1
17” and lower). If you are unsure if this Limited Express
W
arranty applies to the product you have purchased,
contact CM at the phone number or address reflected below
.
Limitation
:
This Limited Express
W
arranty is given in lieu of all other warranties. If, notwithst
anding the disclaimers contained herein, it is determined that
other warranties exist, any such express warranty
, including without limitation any
express warranties or any implied warranties of fitness for part
icular purpose and merchantability
, shall be limited to the duration of the Limited Express
W
arranty
.
LIMIT
ATION OF
REMEDIES
In the event of a breach of the Limited Express
W
arranty
, CM will only be obligated at CM’
s option to repair the failed part or unit, or to furnish a new
or rebuilt part or unit in exchange for the part or unit whic
h has failed. If after written notice
to CM’
s factory in Oklahoma City
, Oklahoma of each defect, malfunction or other failure, and a
reasonable number of attempts by CM to correct the defect, mal
function or other failure, and the remedy fails of its essentia
l purpose, CM shall
refund the purchase price paid to CM in exchange for the retur
n of the sold good(s). Said refund shall be the maximum liabili
ty of CM.
THIS REMEDY
IS
THE SOLE
AND EXCLUSIVE REMEDY
OF
THE BUYER OR PURCHASER
AGAINST
CM FOR BREACH OF
CONTRACT
, FOR
THE BREACH OF
ANY
W
ARRANTY
OR FOR CM’S NEGLIGENCE OR IN STRICT
LIABILITY
.
LIMIT
ATION OF
LIABILITY
CM shall have no liability for any damages if CM’
s performance is delayed for any reason or is prevented to a
ny extent by any event such as, but not limited to: any war
, civil unrest, government restrictions or restraints, strikes
, or
work stoppages, fire, flood, accident, shortages of transportati
on, fuel, material, or labor
, acts of God or any other reason beyond the sole control of CM
.
CM EXPRESSL
Y
DISCLAIMS
AND EXCLUDES
ANY
LIABILITY
FOR
CONSEQUENTIAL
OR INCIDENT
AL
DAMAGE IN CONTRACT
, FOR BREACH OF
ANY
EXPRESS OR IMPLIED
W
ARRANTY
, OR IN
TOR
T,
WHETHER FOR CM’
s NEGLIGENCE OR
AS STRICT
LIABILITY
.
OBT
AINING
W
ARRANTY
PERFORMANCE
Normally
, the dealer or service or
ganization who installed the products will provide warranty per
formance for the owner
. Should the installer be unavailable, contact any CM recogniz
ed distributor
, dealer or service or
ganization. If assistance is
required in obtaining warranty performance, write or call:
Climate Master
, Inc. • Customer Service • 7300 SW
44th Street • Oklahoma City
, Oklahoma 73179 • (405) 745-6000 • e-service@climatemaster
.com
NOTE: Some states or Canadian provinces do not allow limitati
ons on how long an implied warranty lasts, or the limitation or
exclusions of consequential or incidental damages, so the fore
going exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may als
o have other rights which vary from state to state and from Ca
nadian province to Canadian province.
Please refer to the CM Installation, Operation and Maintenance
Manual for operating and maintenance instructions.
Rev
.: 4/10
Part No.: RP851
Warranty

11
E l e c t r i c H e a t - I n s t a l l a t i o n , O p e r a t i o n , a n d M a i n t e n a n c e
R e v i s e d : 0 4 A u g u s t , 2 0 1 5
c l i m a t e m a s t e r. c o m

Revision History
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97B0005N04
ClimateMaster works continually to improve its products. As a result, the design and specifications of each product at the time for order may be
changed without notice and may not be as described herein. Please contact ClimateMaster’s Customer Service Department at 1-405-745-6000
for specific information on the current design and specifications. Statements and other information contained herein are not express warran
-
ties and do not form the basis of any bargain between the parties, but are merely ClimateMaster’s opinion or commendation of its products.
The management system governing the manufacture of ClimateMaster’s products is ISO 9001:2008 certified.
© ClimateMaster, Inc. 2014
*97B0005N04*
7300 S.W. 44th Street
Oklahoma City, OK 73179
Phone: 405-745-6000
Fax: 405-745-6058
climatemaster.com
ISO 9001:2008
Certified
Quality: First & Always
Date
Page # Description
04 Aug., 2015
9
Updated Illustration Title AGL10A - 20A
09 Feb., 2015
All
Misc Edits
22 Dec., 2014
5
External Installation Instructions Updated
29 Oct., 2014
All
First Published