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Clear Force CF1400HD Operating Manual

Made by: Clear Force
Type: Operating Manual
Category: Pressure Washer
Pages: 20
Size: 1.18 MB

 

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Model

 CF1400HD

CLEARFORCE

ELECTRIC POWERED

PRESSURE WASHER

OPERATING MANUAL

Our Customer Service staff is ready to provide assistance. In the case of a damaged 
or missing part, most replacement parts ship from our facility.

For immediate help with assembly, or for additional product information, 
vist 

www.ForceToolsUSA.com or

 

email 

support@ForceToolsUSA.com

You will need this manual for safety instructions, operating procedures, and 
Warranty. The original sales invoice is Warranty. The original sales invoice is required 
for warranty service.  

Electric Powered 
High Pressure Washer

Version 3

 

QUESTIONS? 

SAVE THIS MANUAL FOR REFERENCE

 


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1

TaBLE OF CONTENTS

Important safety instructions 

1

Safety features 

4

Parts and diagram list 

6

Assembly and operation instructions 

7

Using the accessories 

10

Working with detergents 

10

Taking a break 

12

Shutting down and cleaning up 

12

Winterizing and long-term storage 

13

Cleaning and maintenance 

14

Troubleshooting 15

Technical specifications 

18

Warranty 19

Please read all of the safety precautions before operating this machine every time.
Please pay particular attention to all sections with following symbols.

 Warning

 

Could cause injury or death if not followed

 

CaUTiOn

 

Could damage machine if not followed

 

Warning

When using this product, basic precautions should always be  
followed, including:

1.  Read all instructions before using the product.

2.  To reduce the risk of injury, do not operate the machine near children.

3.  Learn how to stop this product and release pressure quickly. Be thoroughly familiar 

CF1400 Operating Manual

IMpOrTaNT SaFETY INSTrUCTIONS

 


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2

with the controls.

4.  Stay alert - watch what you are doing.

5.  Do not operate this product when fatigued or under the influence of alcohol or drugs.

6.  Keep operating area clear of all people and pets.

7.  Do not stand on unstable surfaces. Do not overreach or stand on unstable support. 

Keep good footing and balance at all times.

8.  Follow the maintenance instructions specified in the manual.

9.  This product is provided with a Ground Fault Circuit Interrupter (GFCI) built into 

the power cord. If replacement of the plug or cord is needed, use only identical 
replacement parts.

10.  This product or its power cord contains lead, a chemical known to cause cancer, birth 

defects or other reproductive harm. Wash hands after handling.

 

Warning

Risk of injury
Injection Hazard

• 

Equipment can cause serious injury if the spray penetrates the skin.

• 

Do not point the gun at anyone or any part of the body. In case of penetration, 
seek medical aid immediately.

Warning

Risk of injury

Do Not direct discharge stream at self or other persons.

• 

High-pressure jet can be dangerous if misused.

• 

The jet must not be directed at persons, animals, electrical devices, or the unit 
itself.

Warning

Risk of Explosion - Do not spray flammable liquids

• 

Do not use acids, alkaline, solvents or any flammable material in this product. 
These products can cause physical injuries to the operator and irreversible 
damage to the machine.

Warning

Risk of Electric Shock

• 

Inspect cord before using - do not use if cord is damaged.

• 

Keep all connections dry and off the ground.

• 

Do not touch plug with wet hands.

CaUTiOn

Gun Kick Back

• 

Hold with both hands.

• 

The trigger gun safety lock prevents the trigger from being engaged 
accidentally.

• 

The safety feature DOES NOT lock trigger in the ON position.

IMpOrTaNT SaFETY INSTrUCTIONS

 


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3

GENERAL SAFETY RULES

1.  Never operate the machine without all components properly connected to the 

machine (handle, gun/wand assembly, nozzle, etc.).

2.  Never operate pressure washer with broken or missing parts. Check equipment 

regularly and repair or replace worn or damaged parts immediately.

3.  Never put hand or fingers over the nozzle or spray tip while operating the unit.

4.  Never spray flammable liquids or use pressure washer in areas containing 

combustible dust, liquids or vapors. An electric spark could cause an explosion.

5.  Never leave the wand unattended while the machine is running or switched on.

6.  Never disconnect the high pressure discharge hose from the machine while the 

system is pressurized. To depressurize machine, turn power and water supply off, 
then depress gun trigger 2-3 times.

7.  Never cover the pressure washer during operation to allow free air cooling.

8.  Always wear safety glasses or goggles when operating or performing maintenance.

9.  Always move switch on unit to “OFF” position before connecting or disconnecting 

cord to electrical outlets.

10.  Always turn water supply “on” before turning pressure washer “on” unless draining 

for storage. 

Running pump dry causes serious damage.

11.  Always hold gun and wand firmly when starting and operating the machine.

12.  Always follow detergent manufacturer’s label recommendations for proper use of 

detergents. Always protect eyes, skin and respiratory system from detergent if used.

13.  Always lock the trigger of spray gun in the safety position when not in use.

14.  Do not use pressure that exceeds the operating pressure of any of the parts (hoses, 

fittings, etc.) in the pressurized system. Never use with any other manufacturer’s 
accessories or components.

15.  Do not spray electrical apparatus and wiring or the machine itself.

16.  Do not operate the pressure washer with the inlet water filter screen removed. Keep 

filter clear of debris and sediment.

17.  Discharge residual pressure by depressing the trigger until no more water comes out 

of the nozzle.

18.  Keep clear of nozzle. Never direct high pressure spray at any person, animal or self.

19.  To minimize the amount of water getting into the pressure washer, the unit should be 

placed as far as possible from the cleaning site during operation.

GROUND FAULT CIRCUIT INTERRUPTER PROTECTION

 

This pressure washer is provided with a Ground Fault Circuit Interrupter (GFCI) built into 
the power supply cord. This device provides additional protection from the risk of electrical 
shock. Should replacement of the plug or cord become necessary, use only identical 
replacement parts that include GFCI protection. See Page 4 for testing procedure.

IMpOrTaNT SaFETY INSTrUCTIONS

 


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 Warning 

Connect directly to outlet. Extension cords are not recommended, the use 
of an extension cord will override the GFCI built into the plug of the power 
supply cord resulting in the risk of electrical shock.

DOUBLE-INSULATION INSTRUCTION

In a double-insulation product, two systems of insulation are provided instead of 
grounding. No grounding is provided on a double-insulated product, nor should 
a means for grounding be added to the product. 
Servicing a double-insulated product requires extreme care and knowledge of 
the system, and should be done only by qualified service personnel. Replace-
ment parts of a double-insulated product must be identical to the parts they 
replace. A double-insulated product is marked with the words “

DOUBLE-INSU-

LATION

” or “

DOUBLE-INSULATED

”. The symbol “   ” may also be marked on 

the product.

SaVE THESE inSTrUCTiOnS

IMpOrTaNT SaFETY INSTrUCTIONS

SaFETY FEaTUrES 

TOTAL STOP SYSTEM (TSS)

The pressure washer is equipped with a total stop system (TSS) that will sense when the 
trigger on the gun is depressed or released. It will open the power circuit to the motor, and 
cause the pressure washer motor to stop. The motor will start again when the trigger is 
depressed.

 Warning 

The pressure washer is also equipped with a main power “ON/OFF” switch 
located on the unit. It should always be moved to the “OFF” position 
when the pressure washer is not being used to prevent possible injury or 
damage.

Ground Fault Circuit  
Interrupter Protection

This device provides additional protection 
from the risk of electrical shock. Plug the 
Ground Fault Circuit Interrupter (GFCI) 
into a power outlet. Indicator should turn 
red. 

TEST BEFORE EACH USE

. Press 

the “

TEST

” button. Red indicator should 

disappear. Press “

RESET

” button again 

for use. Do not use if above test fails.

 


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5

SaFETY FEaTUrES 

EXTENSION CORDS

If possible, do not use extension cords with this product. However, if you must use one, 
observe all of the warnings and instructions listed below:

Warning  

Extension cords are not recommended unless they are plugged into a ground 
fault circuit-interrupter (GFCI) found in circuit boxes or protected receptacles.

Use a sufficient gauge:

Maximum extension cord length: 50’ (15.2 m). Only use 12 or 14 AWG rated extension 
cords.

• 

Use only extension cords that are intended for outdoor use. These extension cords 
are identified by a marking that reads “Acceptable for use with outdoor appliances; 
store indoors while not in use.”

• 

Use only extension cords having an electrical rating not less than the rating of the 
product.

• 

Do not use damaged extension cords. Examine extension cord before using and 
replace if damaged. Do not abuse extension cord and do not yank on any cord to 
disconnect.

• 

Keep cord away from heat and sharp edges.

• 

Always disconnect the extension cord from the receptacle before disconnecting the 
product from the extension cord.

• 

To reduce the risk of electric shock, keep all connections dry and off the ground. Do 
not touch plug with wet hands.

CaUTiOn 

This machine has been designed for use with detergents that are 
specifically approved for pressure washer use. The use of other cleaning 
detergents may affect the operation of the machine and void the warranty.

 


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6

PARTS AND DIAGRAM LIST

Item No.

Quantity

Part Name

A

1

Adjustable wand

B

1

Spray gun

C

1

High-pressure hose

*D

1

Water filter

E

1

Upper handle

F

1

Detergent tank assembly

G

1

Lower handle

H

1

Hose bracket

I

1

Gun holder

J

1

Power cord bracket

K

1

Needle (for nozzle cleaning)

*  Water filter come pre-attached on the water inlet, located on the front of the 
pressure washer.

parTS aND DIagraM LIST

E

D

C

B

A

G

H

I

J

F

K

 


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7

Surface Preparation

Before starting any cleaning task, it is important to inspect the area for objects that could 
create a hazard. Remove any objects from the work area that could be tripped over, such 
as toys or outdoor furniture. Ensure that all doors and windows are closed tightly.

Water Supply (Cold Water Only)

Only draw water through the unit. For use with cold water supply only. Garden hose must 
be at least a 1/2” (13 mm) in diameter. Flow rate of water supply must not fall below 2 
GPM (gallons per minute) [9.1 LPM (liters per minute)]. Flow rate can be determined by 
running the water for one minute into an empty 5-gallon (19 L) container. The water supply 
temperature must not exceed 104°F (40°C).

CaUTiOn

• 

Never use the pressure washer to draw in water contaminated with solvents (e.g. 
paint thinners, gasoline, oil, etc.).

• 

Dirt in the water inlet will damage the unit. To avoid this risk, we recommend checking 
the water filter (located inside the water inlet. To clean it out, see Maintenance 
section).

• 

Always prevent debris from being drawn into the unit by using a clean water source 
and an additional accessory water filter if required.

• 

To prolong the life of the unit, rest the unit for 5 minutes after every 30 minutes of use.

MACHINE ASSEMBLY

Attach gun holder and power cord 
bracket.

Place the upper handle into the 
recesses and push forward until it 
audibly locks in.

aSSEMBLY aND OpEraTION INSTrUCTIONS

 


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8

aSSEMBLY aND OpEraTION INSTrUCTIONS

Connect detergent suction tube to the 
tank. Insert the tank into the recesses 
and push forward until it locks in.

Attach high pressure hose to the 
machine’s water outlet (hand tighten 
only)

Attach high pressure hose to the 
spray gun (hand tighten only).

Insert adjustable wand to the gun and 
twist ¼ turn to lock in position.

1

2

Attach the garden hose to the water 
inlet (hand tighten only).

Attach garden hose to water supply 
and turn water valve on to the full on 
position.

OFF

Make sure the ON/OFF switch is in 
the OFF position.

Completely unwind power cord and 
plug the GFCI into an outlet, ensure 
there are no other items using this 
circuit. The GFCI plug light will turn 
red if the outlet has power.

 


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aSSEMBLY aND OpEraTION INSTrUCTIONS

ON(

I

)

OFF(O)

To allow air to escape from the hose, 
depress the trigger on the gun until 
there is a steady stream of water.

Turn switch to ON position.

 Note:

 If 

no sound is heard this is normal, fol-
low the instruction manual for proper 
operation.

CaUTiOn 

Drain unit after each use 
(for storage): remove water 
connection, turn ON the machine 
for a few seconds and press gun 
trigger to bleed remaining water in 
the pump. Turn OFF immediately.

 


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10

aSSEMBLY aND OpEraTION INSTrUCTIONS

USING THE ACCESSORIES

Adjustable Spray Nozzle

The adjustable spray nozzle can be adjusted from fan to jet. The spray is 
adjusted from jet to fan spray by turning the nozzle.

CaUTiOn 

Jet spray adjustment is very strong. Do not adjust while spraying.

WORKING WITH DETERGENTS

Working with detergent ensures a quick soaking of the dirt, and allows the 
high-pressure water to penetrate and remove the dirt more effectively. Always 
spray detergent on a dry surface, do not pre-soak area. Wetting the surface first 
dilutes the detergent and reduces its cleaning ability.
To apply detergents you must be operating at low-pressure. This provides a 
gentle application of detergent, with the pressure equivalent to a lowest garden 
hose. The high-pressure setting is used for cleaning,

 you cannot apply deter-

gents when working at high-pressure.

Always test detergent in an inconspicuous area before use.

NO BLEACH

CaUTiOn 

Only use cleaning detergents recommended for pressure washers.

Jet

Fan

 


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11

aSSEMBLY aND OpEraTION INSTrUCTIONS

Engage gun safety lock.

Set the adjustable wand to the low-
pressure setting by pulling the nozzle 
out. The wand must be set in the low-
pressure position to apply detergent.

+

-

Gently pull detergent container out of storage position, and fill with detergent. 
Push container back into storage position.

Turn on the pressure washer. Pull trigger to operate unit. The liquid detergent 
will automatically mix with water, and be discharged through the nozzle at low 
pressure. Apply detergent to a DRY work surface, from bottom to top.

Allow detergent to remain on the surface for a short time before rinsing. Do 
not allow detergent to dry on surface.

Rinse with clean water under high pressure. On a vertical surface, rinse from 
the bottom up, then rinse from the top down to avoid streaking. Hold nozzle 
6-8” (15-20 cm) from the work surface, at a 45° angle.

When you have finished using the detergent injection system, fill detergent 
bottle with clean water. Siphon water at low pressure for one minute, so that 
all detergent is  flushed through system. Remove detergent bottle, and rinse it 
thoroughly.

 


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aSSEMBLY aND OpEraTION INSTrUCTIONS

CaUTiOn 

Damage may occur to painted surface if chemical is allowed to dry on 
surface. Wash and rinse a small section at a time. Avoid working on hot 
surfaces or in direct sunlight.

TAKING A BREAK

If taking a break of five minutes or more:
1.  Engage gun safety lock.
2.  Turn unit to “OFF” (O) position.
3.  Unplug the power cord from the outlet.

SHUTTING DOWN AND CLEANING UP

1.  (If you are not using detergent, go directly to Step 2.) When you have fin-

ished using the detergent injection system, fill detergent bottle with clean 
water. Siphon water at low-pressure for one minute so that all detergent is 
flushed through system. Remove detergent bottle and rinse it thoroughly.

2.  Turn the switch to “OFF” (O) position.
3.  Unplug the power cord from the outlet.
4.  Turn off the water supply.
5.  Press trigger to release any remaining water pressure.
6.  Disconnect the garden hose from the water inlet on the unit.
7.  Engage gun safety lock.

Warning 

Turn off water supply and squeeze trigger to depressurize the unit. Failure 
to do so could result in personal injury due to discharge of high-pressure 
water.

CaUTiOn 

Failure to clean properly will cause the detergent injection system to 
become clogged and inoperable.

CaUTiOn 

Never use:

• Bleach, chlorine products and other corrosive chemicals
• Liquids containing solvents (i.e., paint thinners, gasoline, oils)
• Tri-sodium phosphate products
• Ammonia products
• Acid-based products

These chemicals will harm the unit and will damage the surface being 

cleaned.

 


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13

WINTErIZINg aND LONg-TErM STOragE

OPTIMUM WINTERIZING PROCEDURE

Winterizing your pressure washer will help protect and prolong its life. We strongly recom-
mend you follow the below steps using *

Pressure Washer Pump Saver.

This will keep the internal parts lubricated, protected from rust, and prevents the pump 
from freezing.

1.  Connect Pressure Washer Pump Saver hose onto the water inlet.
2.  Depress button on top of Pump Saver container.
3.  Continue until fluid exits the pressure hose.
4.  Remove the hose from pump inlet (water inlet).

*Pressure Washer Pump Saver not included

QUICK WINTERIZING PROCEDURE

If you cannot do the optimum winterizing procedure, you can still protect your pressure 
washer from winter-damage by doing below:

1.  Disconnect all water connections.
2.  Turn on the machine for a few seconds, until the remaining water in the 

pump exits. Turn off immediately.

3.  Do not allow high-pressure hose to become kinked.
4.  Store the machine and accessories in a room that does not reach freezing 

temperatures. Do not store near furnace or other sources of heat as it may 
dry out the pump seals.

CaUTiOn

Drain gun assembly of any remaining water. Aim gun downwards and 
squeeze trigger.

 

 


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Connections

Connections on pressure washer hoses, 
gun and spray wand should be cleaned 
regularly and lubricated with non-water 
soluble grease.

Tip of the wand only

Clogging tip of the wand causes the pump 
pressure to be too high and cleaning is 
immediately required. You can clean the 
wand tip by carefully inserting the needle, 
or a thin, sharp instrument (i.e. paperclip) 
into the tip to rid it of deposits.

Water Filter Screen

The pressure washer is equipped with a 
water inlet screen to protect the pump. 
If the screen is not kept clean, the flow 
of water to the pressure washer will be 
restricted and the pump may be damaged.

1. To clean inner water screen, push the 
connector inside and remove the filter 
screen from the water inlet.

2. Rinse screen until it is free of debris and 
blockage.

3. Replace screen immediately to prevent 
any foreign matter from entering the 
pump.

CLEaNINg aND MaINTENaNCE

 


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15

Disconnect the machine from the power source before making any repairs.

Symptom

Cause

Solution

Motor does not run 
when “ON”, fully con-
nected and trigger 
depressed.

On/Off switch is in the
“OFF” (O) position.

Turn switch to the “ON” ( I 
) position.

GFCI is not plugged in.

Plug in GFCI.

Extension cord is too long.
Extension cord is not 
proper gauge.
Extension cord is dam-
aged.

Replace extension cord 
with either a 25’ (7.6 m)
14AWG cord or a 50’ (15 
m) 14AWG cord.

Electrical outlet does not 
supply adequate power.

Try a different outlet.

Tripped pressure washer 
thermal protector.

Allow to cool, and restart 
unit.

Unit does not reach high 
pressure.

Diameter of garden hose is 
too small.

Replace with a 1” (25 mm)
or 5/8” (16 mm) garden 
hose.

Water supply is restricted.

Check garden hose for 
kinks, leaks and blockage.

Not enough water supply.

Open water source fully.

Water inlet filter is clogged.

Remove filter and rinse in 
warm water.

Power nozzle is in low-
pressure position.

Replace with desired high-
pressure position.

Pump is sucking air.

Check that hoses and fit-
tings are airtight. Turn
“OFF” machine, and purge 
pump by squeezing trigger 
gun until a steady flow of 
water emerges through the 
nozzle.

TrOUBLE SHOOTINg

 


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16

TrOUBLE SHOOTINg

Symptom

Cause

Solution

Output pressure varies 
high and low.

Not enough inlet water 
supply.

Turn water on fully. Check 
garden hose for kinks, 
leaks or blockage.

Pump is sucking air.

Check that hoses and fit-
tings are airtight. Turn
“OFF” machine, and purge 
pump by squeezing trigger 
gun until a steady flow of 
water emerges through the 
nozzle.

Water inlet filter is clogged.

Remove filter and rinse 
with warm water.

Discharge nozzle is ob-
structed.

Blow out or remove debris 
with a fine needle.

Calcified gun, hose or 
power nozzle.

Run distilled vinegar 
through detergent tank.

Detergent is not work-
ing.

Detergent container is 
empty.

Add more detergent.

Detergent bottle or suction 
tube not properly con-
nected.

Check connections.

Detergent is too thick.

Dilute detergent.

Filter on detergent suction 
tube is clogged.

Run warm water through 
filter to remove build-up.

Nozzle is in high-pressure 
position.

Turn nozzle tip to low-
pressure position.

Discharge nozzle is ob-
structed.

Blow out or remove debris 
with a fine needle.

 


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17

TrOUBLE SHOOTINg

Symptom

Cause

Solution

Garden hose connection 
leaks.

Loose fittings.

Tighten fittings.

Missing / worn rubber 
washer.

Insert new washer.

Spray wand, extension, 
or nozzle leaks.

Broken o-ring or plastic 
insert.

Call the Toll-Free Hotline.

Pump is noisy.

Pump is sucking air.

Check that hoses and 
fittings are airtight. Turn 
off machine and purge 
pump by squeezing trigger 
gun until a steady flow of 
water emerges through the 
nozzle.

Water filter is clogged.

Remove water filter and 
rinse in warm water.

Water leaks from pump 
(up to 10 drops per min-
ute is permissible).

Loose fittings.

Check that all fittings are 
tight.

Water seals are damaged 
or worn.

Call the Toll-Free Hotline.

Oil is dripping.

Oil seals are damaged or 
worn.

Call the Toll-Free Hotline.

Motor buzzes but fails 
to run.

Supply voltage below 
minimum.

Verify that only the pres-
sure washer is running on 
this circuit.

System has residual pres-
sure.

Turn unit “OFF”, squeeze 
trigger on spray wand to 
release pressure, then turn 
unit “ON”.

Voltage loss due to exten-
sion cord.

Unplug any extension 
cords attached and plug 
the unit directly into the 
outlet.

 


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18

TrOUBLE SHOOTINg

TECHNICaL SpECIFICaTIONS

Symptom

Cause

Solution

Motor buzzes but fails 
to run. (continued)

Pressure washer not used 
for long periods.

Call the Toll-Free Hotline.

Residual friction among 
components. Unit might 
hum.

Disconnect water supply 
and power ON for 2 to 3 
seconds, repeat couple 
times or until the motor 
starts.

No water.

Water supply is OFF.

Turn ON water supply.

Kink in the garden hose.

Remove kink in garden 
hose.

If you have any questions, call our toll free hotline: 1-866-902-9690, or 
visit our website for key FAQ’s, downloadable troubleshooting steps, and 
instructional videos at www.ForceToolsUSA.com

Rated Pressure: 1400 PSI
Power Source Requirement: 120 V / 60 Hz
Electrical Cord: 35’
High-pressure Hose: 19’
Rated Water Flow Rate: 1.4 GPM
Current Drawn: 13 A
Inlet Water: Cold Tap Water

 


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19

WARRANTY

Product Warranty

Please keep your original purchase receipt in a safe place as proof of purchase. Warranty coverage for 
this product must be verified by the original purchase receipt. The warranty period begins on the day 
that the product was purchased from an authorized retailer of Clear Force products. Warranty coverage 
only applies to the original purchaser and is not transferrable. Warranty coverage is only provided on 
products purchased from authorized Clear Force retailers.

(2) Two-Year Warranty – Pump and Motor

The CF1400 has a 2-Year Limited Warranty from the date of purchase against manufacturer defects for 
residential use only. Commercial use voids the warranty. This warranty does not cover accidental 
damage, unreasonable use, normal wear and tear, neglect or non-compliance with the Operating, 
Safety and Maintenance Instructions. All service, outside of normal maintenance as described in this 
manual, must be done by an authorized service technician. Any unauthorized service or changes to the 
original configuration of this product will void the warranty. All parts and accessories used on and with 
this product must be manufacture

d

 and/or authorized by SUMEC North America.

(90) Ninety-Day Warranty – Accessories

The accessories included with the CF1400; including hose, trigger handle and wand, and other similar 
parts are warranted against manufacturer defects for residential use only for a period of 90 days from 
date of purchase.

Warranty does not cover loss of use or other consequential damages arising from any of the above, nor 
does it cover repairs made or attempted by unauthorized persons. This warranty is void if the product 
is used for commercial, rental or industrial purposes. Certain parts, attachments and accessories are 
subject to normal wear and tear and are excluded from the warranty.

Service and Warranty Claims Process

Contact the Clear Force Support Center toll-free at 1-866-902-9690 Monday-Friday between 8:30 AM 
and 5:00 PM Eastern Time for service and warranty support.

Clear Force USA Service Support agents can help you troubleshoot problems over the phone to get 
you back up and running as quickly as possible. In the situation where service or warranty inspection is 
needed, please follow these steps:

1.   Contact Clear Force USA at 1-866-902-9690 Monday-Friday between 8:30 AM and 5:00 PM 
      Eastern Time.
2.   Send in proof-of-purchase and serial number (if applicable) to confirm warranty coverage.
3.   If service or a warranty evaluation is requested, Clear Force USA will provide an RGA number that 
      should be used in all communications with Clear Force USA and is required to be indicated on the 
      product itself and on the outside of the box.
4.   All shipments to Clear Force USA must have an RGA number. Any shipment received that does not 
      have an RGA number clearly marked on the outside of the box will be refused.
5.   All shipments must be sent pre-paid, Clear Force USA does not pay for any shipping costs for 
      service or warranty evaluation. Clear Force USA is not responsible for any packages that are lost 
      by carrier. We recommend that shipments are made by a carrier that provides tracking and delivery 
      confirmation.

For more information or to ask questions, please call toll-free 1-866-902-9690 Monday-Friday between 
8:30 AM and 5:00 PM Eastern Time.