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CleanStar VGALAXY Instruction Manual

Made by: CleanStar
Type: Instruction Manual
Category: Vacuum Cleaner
Pages: 12
Size: 1.02 MB


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Instruction Manual







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Proper use ____________________________ 2
Safety notes  __________________________ 3
Product contents and device overview ______ 6
Before  first use  ________________________ 7
Charging the rechargeable battery _________ 7
Operation  ____________________________ 8
Cleaning and storage  ___________________ 9
Troubleshooting ________________________ 10
Technical data _________________________ 10
Disposal______________________________ 11

Please note:

 The illustrations in these instructions may vary slightly from the real  device.

Proper use

  This device is intended for vacuum cleaning dry surfaces.

  Do not in any case vacuum up the following:


smouldering ashes, cigarette butts, matches etc.,


 Flammable or ignitable materials,


very  fine dust (e.g. cement dust), ash or toner,


pointy, hard objects such as larger glass shards,


liquids or wet dirt.

  The device is intended for domestic, not commercial use. 

  Only use the device as described in this instruction manual. Any other use is deemed 


  Defects arising due to improper handling, damage or attempts at repair are excluded 

from the warranty. This also applies to normal wear and tear.

Explanation of symbols

Safety instructions: 
Please  carefully  read 

through  and  obey  the  sa-

fety notes in order to avoid 

injury  to  persons  and  da-

mage to property.
Supplementary information

Dear customer,
We are delighted that you have decided on this battery-operated handheld vacuum 


Before using the device for the  first time, please carefully read through the instruc-

tions and store them for future reference. These instructions are to accompany the 

device when passed on to others.
The  manufacturer  and  importer  assume  no  liability  in  the  event  the  data  in  these 

instructions have not been observed! 

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Warranty statement______________________12


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Safety notes


This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities,

or lack of experience and knowledge, unless they have been

given supervision or instruction concerning use of the appliance

by a person responsible for their safety.


Children should be supervised to ensure that they do not play

with the appliance.


Cleaning and user maintenance may not be carried out by



Children younger than 8 years of age and animals must be kept 

away from the device and the connecting cable!


Children must be supervised to guarantee that they do not play 

with and/or injure themselves on the device. 


Only use and store the device out of the reach of children and 

animals. Improper use may result in injury and electrical shock. 

The mains cable must also be kept out of the reach of children 

and animals.


The device must always be disconnected from the mains power 

when it is left unattended and before assembling, disassembling 

or cleaning the device.


Only charge the rechargeable battery with the enclosed mains 

adapter  and  the  charging  station.  Do  not  charge  any  devices 

other than the handheld vacuum cleaner. with the the enclosed 

mains adapter and the charging station.


Never immerse the device, mains cable or plug in water or other 

liquids and ensure that they cannot fall into water or become wet. 


If the device, the connecting cable or the plug of the device is 

damaged, it must be replaced by the manufacturer or customer 

service department or a similarly qualified person (eg. specialist

workshop) in order to avoid any hazards.

Risks of injury


Keep children and animals away from the device and packaging material. There is a 

danger of injury and suffocation!


Do not use the device if it is damaged.

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During use, keep the nozzles away from body parts and pets. They could be caught 

in the vacuum cleaner. If the vacuum cleaner attaches itself when vacuuming, turn it 

off immediately with the On/Off switch.

Risk of electric shock and  fire


Only connect the mains adapter to a properly installed socket with protective earth con-

tacts. The socket must also be easily accessible after connecting so that the mains 

connection can be quickly disconnected. The mains voltage must correspond to the 

technical data of the device. Only use proper extension cords, whose technical data 

correspond to those of the device or mains adapter.


If the device falls in water, immediately disconnect the power supply. Do not attempt 

to pull the device out of the water when it is connected to the mains supply.


Never touch the device, the mains cord and the mains adapter with wet hands when 

these components are connected to the mains supply.


Turn the device off and pull the mains adapter out of the socket


if you stop working with it,


if an error or fault occurs during operation,


if foreign objects penetrate the device.


Do not use the device if it is still connected to the mains adapter or to the power 



Always pull on the mains adapter and never on the mains cord.


Only use the device in enclosed areas. 


Do not use the device in rooms containing easily  flammable dust or toxic and explo-

sive vapours.


Do not operate the device in very moist environment or in the vicinity of  flammable 



For your own safety, always check the device for damages prior to using it. Only use 

the device if the device, the rechargeable battery, mains cord and the plug do not 

exhibit any damages.

Danger from Rechargeable Batteries


Rechargeable batteries can be deadly if swallowed. Seek medical attention immedi-

ately if a battery has been swallowed.


Before inserting the battery pack, check whether the contacts are clean and clean 

them if necessary.


Use only the battery type speci fied in the technical data. 


If the battery has leaked, do not allow your skin, eyes and mucous membranes to 

come into contact with the battery acid. If you touch battery acid, rinse the affected 

sites with abundant fresh water immediately and contact a doctor as soon as pos-



Remove a leaking battery from the device immediately. Clean the contacts before 

inserting a new battery.


The battery must not be taken apart, thrown into a  fire, immersed in liquids or short-


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Avoiding damage to materials, property and the device


Always place the device on a dry, level,  firm and heat resistant surface.


Lay the cable of the mains adapter so that it does not pose a tripping hazard.


Make sure that the mains cord does not get pinched, kinked or laid over sharp edges 

and does not come into contact with hot surfaces.


Maintain adequate distance to heat sources such as stoves or ovens to prevent da-

mage to the device. Do not place any open  flames, e.g. burning candles, in the direct 

vicinity of the device, cord, rechargeable battery and mains adapter.


Do not allow the device to fall and do not subject it to strong percussions.


Do not pull or carry the device by the cord of the mains adapter.


Do not subject the device to extreme temperatures, severe changes in temperature, 

moisture, wetness or direct sunlight.


Do  not  use  any  corrosive  or  abrasive  cleaning  agents  to  clean  the  device.  They 

could damage the surface.


Only use the device if it has been completely and correctly assembled! The dust bin 

and  filter must be in place. The  filters may not be damaged!


Do not insert anything in the openings / nozzles of the device and make sure that 

they are not plugged.


Empty the dust bin after every use. The  filters must also be cleaned regularly to 

prevent the motor from being overloaded.


Only use the accessories recommended by the manufacturer.

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Product contents and device overview


Charge control light

On/Off switch

Motor assembly/main unit

Rechargeable battery 


Dust bin lid

Dust  filter (located inside of the 

dust bin)

Dust bin

Suction opening

Powered floor brush


Brush nozzle


Crevice nozzle


Nozzle adapter ( to be used

with brush nozzle and 

crevice nozzle)



Mains adapter

Not shown

  HEPA  filter (in the dust  filter)

  Charging station

  Current carrying tube














Floor nozzle

The  floor nozzle is suitable both for carpets and smooth 


Tile nozzle

Use the crevice nozzle to vacuum up dirt and dust. It is suitable 

for cushions, cleaning the inside of cars and is perfect for 

hard-to-reach areas like corners or gaps.


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Brush nozzle

Use the brush nozzle for all objects, furniture, lamps, win-

dow  sills,  pro file  strips  and  skirting  boards  with  uneven 

surfaces  as  well  as  delicate  objects  like  picture  frames, 

lamp shades, keyboards, books etc.

Before  first use



Keep children and animals away from the packaging material. Danger of suffocation 


1.  Unpack all parts, remove the foils and transport guards and make sure that the product 

contents are complete (see chapter “Product contents and device overview”) and 

check for any damages from transport. If you identify damages to the components, 

do not use them, instead contact (03) 9460 5655 or email sales@cleanstar.com.au

2.  Charge the rechargeable battery (see chapter “Charging the rechargeable battery”).

Charging the rechargeable battery



Pull the mains adapter out of the socket if you do not use it for a prolonged period of time.


Completely  charge  the  rechargeable  battery  before  first  use  for  maximum 

charge. Charging takes approx. 4 to 5 hours.



If the rechargeable battery is completely depleted after use, it will take approx. 

4 to 5 hours to recharge the rechargeable battery. 

1.  Remove the rechargeable battery from the device:



the latch on the rechargeable battery (see photo) and re-

move it.

2.  Insert the rechargeable battery into the charging station.
3.  First connect the barrel connector of the mains adapter to 

the connector jack on the charging station and then to a 

properly installed, easily accessible socket.

4.  The green and the red control light on the charging sta-

tion will be illuminated. The rechargeable battery will be 


5.  Let the rechargeable battery of the device charge for ap-

prox. 4 to 5 hours in order to reach the maximum charge. 

If only the green control light is still illuminated, the rechar-

geable battery has been fully charged.

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6.  First disconnect the mains adapter from the mains supply and then the barrel con-

nector from the charging station. 

7.  Remove the rechargeable battery from the charging station and insert it in the de-

vice again.




During use, never hold the nozzles near body parts and do not reach into them. The 

device could attach itself to them and you could be injured. If the vacuum cleaner 

attaches itself to the  floor, turn it off immediately.


Keep the nozzles away from animals during use. Do not attempt to vacuum off ani-

mals with the device. The device could attach itself to them and injure them. 


Make sure that there are no large, pointy objects on the area to be cleaned.


Do not in any case vacuum up the following:


Smouldering ashes, cigarette butts, matches etc


Flammable or ignitable materials


Very  fine dust (e.g. cement dust), ash or toner


Pointy, hard objects such as larger glass shards


Liquids and wet dirt


Empty and clean the dust bin after every use (see chapter “Cleaning and storage”).


Do not use the device when it is connected to the mains adapter.

1.  Stick the nozzle adapter on the suction opening if you want to use the crevice and 

      dusting brush nozzle.

2.  If you would like to use the rod, attach the current carrying tube directly to the 

      suction opening (you will not be able to use the current carrying tube and the 

      crevice nozzle or dusting brush at the same time).
3.  Attach the powered floor brush to the current carrying tube.

The dusting and brush nozzles attach to the nozzle adapter directly. 

4.  Turn  the  device  on  by  pressing  and  holding  the  On/Off  switch.  The  device  will 

immediately start to vacuum.

5.  Run the device over the area to be cleaned. 
6.  Turn the device off by releasing the On/Off switch.

Cleaning and storage



Ensure that the device has been deactivated before you clean it!


Never immerse the device, the mains adapter, the rechargeable battery or the cable 

in water or other liquids.

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The device may not be connected with the mains adapter when cleaning the dust 



Never use soap or other cleaners to clean the dust and HEPA  filter. Otherwise this 

would damage the  filters.


The  filters are not suitable for the washing machine, dishwasher or dryer! Only air 

dry the  filters and do not in any case use a hair dryer.


Only put the device back together once all parts are completely dry!


Do  not  use  any  corrosive  or  abrasive  cleaners  to  clean  the  housing.  They  could 

damage the surface. If needed, clean the housing with a damp, soft cloth.

Emptying the dust bin and cleaning the  filters

1.  Take the dust bin off of the device by turning it approx. one quarter revolution coun-

terclockwise and pulling it out.

2.  Push the release button on the dust bin and empty the dust bin over a waste bin.

3.  Pull  the  filters  out  of  the  dust  bin:  Turn  the  dust  filter 

approx.  one  quarter  turn  counterclockwise  and  remove 

both  filters. Tap out the  filters over a waste bin.

4.  If necessary, clean the dust bin and the  filters with clean, lukewarm water. 
5.  Allow all parts to dry completely before assembling them. 



Do not in any case insert the  filters if they are still moist. 


the steps to assemble them. Make sure that the catches on the dust bin are inserted 

into the corresponding recesses on the main unit. Otherwise, the dust bin will not 

correctly lock into the device.

6.  Store the device and accessories in a dry area out of the sun that is not accessible 

to children and animals. 

If you do not want to use the device for a prolonged period, remove the rechar-

geable battery to stay on the safe side (see section “Removing the rechargeable 



If the device is not working properly, please check whether you are able to rectify the 

problem yourself  first. 

Do not attempt to repair a defective device yourself!


Possible cause/solution

The device only operates 

slowly or doesn’t start.

  Is the rechargeable battery empty? Charge it.

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Possible cause/solution

The suction power is weak.

•  Is the dust bin full? Empty the bin.
•  Is the  filter heavily laden with dirt? Clean it.
•  Is the suction opening plugged?

Turn off the device and remove the blockage.

•  It is also possible that some particles remain caught 

in the carpet  floor or that they are too large/too 

heavy for the device to vacuum up. Simply remove 

the debris by hand.

The device emits dust 

when vacuuming.

•  Check whether the dust bin and  filters have been 

properly inserted and if necessary, correct their 


The control light doesn’t 

illuminate when the device 

is connected to the mains 


•  Is the mains adapter properly connected with the 

socket and the barrel connector with the connector 

jack on the device?

•  Is the socket defective? Try another socket.
•  Check the fuse for your mains connection.

Technical data


Model number:   


Voltage supply:   

22.2 V (Li-ion 2000 mAh)



150 W

Rechargeable battery 

charging time


approx. 4 – 5 hours


operating time:


approx. 20 – 25 minutes if 

              vacuuming cosistently. 




(when fully charged)

Mains adapter



100 – 240 V ~ 50/60 Hz



27 V DC, 400 mA

Safety class: 




The packaging material is recyclable. Dispose of the packaging in an environ-

mentally-friendly manner and make it available to the collection service for recy-

clable materials.


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Dispose of the article in an environmentally friendly manner. It should not be dis-

posed of in the normal household waste. Please dispose of it at a recycling centre 

for used electrical and electronic devices. You can obtain more information from 

your local authorities.
Rechargeable batteries and batteries must be removed and disposed of sepa-

rately before disposing of the device. To protect the environment, batteries and 

rechargeable batteries may not be disposed of together with normal household 

waste. Instead they must be turned in at appropriate collection points. Please also 

observe applicable statutory provisions regulating the disposal of batteries.

Removing the rechargeable battery


  Do not open the rechargeable battery; there is a risk of a short circuit; irritating va-

pours or corrosive liquids may also be emitted.


Do not expose the rechargeable battery to intense sunlight, heat or  fire; there is a 

risk of explosion. 

This device has a rechargeable battery; it must be removed before disposing of 

the old device.

1.  The rechargeable battery is located on the bottom of the 

main unit.

2.  Push  the  latch  on  the  rechargeable  battery  (see  photo) 

and remove it.

3.  Dispose  of  the  rechargeable  battery  in  an  environmen-

tally-friendly manner (collection points or vendors).

All rights reserved.

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Cleanstar Pty Ltd

ABN: 51 121 002 104    ACN: 121 002 104

59 Radford Road, Reservoir VICTORIA 3073

Phone: (03) 9460 5655   Fax: (03) 9460 5666

Email: sales@cleanstar.com.au   Web: www.cleanstar.com.au


This document outlines the terms and conditions of warranty for your Cleanstar product.  This is an important document that should be kept with 

your proof of purchase documents in a safe place for future reference should you require service for your product.

Thank you for purchasing your new Cleanstar product. We are confident this product will give you trouble-free use and excellent service, provided 

the operator uses and maintains the product in accordance with the Instruction Manual. Please read the Instruction Manual carefully before using 

the product for correct operation and maintenance procedures, and store it in a safe place for future reference.

1. This is a parts and labour warranty against faulty or defective parts, materials or workmanship in manufacturing, when the product is used and 

operated in accordance with the Instruction Manual.

2. This product carries a 12 month (1 year) warranty period that commences from the original date of purchase by the first user/purchaser, and is 

not transferable.

3. The warranty covers only personal, domestic or household use of the product to remove dry dirt and dust from household carpets, flooring and 


4. This product is not suitable for commercial or industrial cleaning applications and therefore no warranty applies in this case.

5. This warranty only applies to products purchased and used in Australia.

6. At all times during the warranty period, Cleanstar shall, at its sole discretion, determine whether repair, replacement or refund will apply if the 

product has a valid warranty claim applicable to it.

7. The repair or replacement of the product under this warranty does not extend the original period of warranty.

8. Please note that this warranty will be voided in the following cases (which are not exhaustive) and the warranty does not apply to the cost of 

replacing any parts of the product resulting from:

  • Accidental damage;

  • Normal wear and tear;

  • Neglect, misuse or physical abuse by the operator, including failure to properly maintain or service;

  • Any alterations, modifications or tampering with the product without the prior written consent of Cleanstar;

  • Incomplete or improper installation;

  • Incorrect, improper or inappropriate operation;

  • Insect or vermin infestation;

  • Power surges, electrical storm damage or incorrect power supply/voltage;

  • Excessive use or use for which this product has not been designed;

  • Vacuuming up water, liquids, toner, powders, glass, hazardous, flammable or corrosive materials, plaster dust, concrete dust and other

    similar building or construction materials;

  • Failure to comply with the operating instructions contained in the Manual supplied with the product;

  • If the product is rented;

  • If the product is used outside of Australia;

  • If the product was serviced or repaired by anyone other than Cleanstar, or one of Cleanstar’s Authorised Service Agents (ASA).

    Cleanstar is unable to accept any responsibility under this warranty for any repair work not carried out by an ASA or from the use of

    non-genuine parts.

9. This warranty does not cover service calls, travelling time or consumable parts such as belts, dust bags, filters, hose or hose parts, rods and 

wands, floor tools and accessories, motor brushes and other like consumable items, unless defective in manufacture. In order to prolong the life of 

accessories and consumables, regular care and maintenance is recommended.

10. Please retain your original proof of purchase which will be required before you can make a claim under this warranty. If proof of purchase can 

not be provided at the time of a warranty claim or service, any work carried out on the cleaner is chargeable.

11. Any transportation and delivery costs involved in the repair of defective parts shall be borne by the claimant. In all instances, unless the product 

is transported by Cleanstar or a Cleanstar authorised representative, the product is transported at the owner’s cost and risk while in transit to and 

from Cleanstar or its ASA.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a 

major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or 

replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits conferred by this warranty are 

in addition to other rights and remedies under law in respect of the product to which this warranty relates.


a) carefully check the Instruction Manual and the terms of this warranty;

b) have the name and model number of the appliance available;

c) have the proof of purchase available (ie. invoice, receipt, etc) showing where the appliance was purchased from and date of purchase;

d) call Cleanstar on (03) 9460 5655 to speak to one of our customer service staff.