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Casablanca WHITMAN Owner's Manual

Made by: Casablanca
Type: Owner's Manual
Category: Fan
Pages: 16
Size: 1.0 MB

 

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1

W

HITMAN

Safety and the proper operation of your Casablanca fan both require a thorough knowledge of the product and 
proper installation.  Therefore, before attempting to install and operate your Casablanca fan, read this Owner’s 
Manual completely and carefully. Retain this manual and other included documentation for future reference.

CAUTION: To avoid possible electrical shock, make certain that electricity is turned off at the circuit breaker 
or fuse box before attempting any installation procedure.

W

HITMAN

 Owner’s Manual

READ AND SAVE  THESE INSTRUCTIONS!

CONTENTS

INTRODUCTION

Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2

Safe Use  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2

MOUNTING RECOMMENDATIONS

General Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3

Sloped Ceiling Installations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3

FAN INSTALLATION

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4

Crossbar Mounting Bracket Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4

Lag Screw Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5

Canopy Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5

Fan Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6

Hanging the Fan  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8

Canopy Electrical Connections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8

Canopy Hatch Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8

Blade Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9

Light Fixture Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10

Glass Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12

PRIME•TOUCH® CONTROL INSTALLATION

Control Bracket Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13

Remote Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14

Changing Transmitter Frequency Setting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14

TROUBLESHOOTING TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15

CARE RECOMMENDATIONS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16

PRODUCT SPECIFICATIONS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17

CONTENTS

PN C2143001 AT0309

 


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2

C

ircuit Breaker

(Trip breaker for the

circuit you will be

working on)

Fuse Box

(Remove fuse for the

circuit you will be

working on)

18"  

84"  

70" 

SAFE USE

INTRODUCTION

BEFORE YOU START

from bottom 
edge of blade 
to fl oor

from 
wall

Dimensions indicated are the minimum 
allowable for proper installation.

 

CAUTION: RISK OF ELECTRICAL SHOCK!  Installation is to be in accordance with the National Electrical Code, 
ANSI/NFPA 70-1999, and local codes. If you are unfamiliar with the wiring codes, you should use a qualifi ed 
electrician.  To avoid overheating and possible damage to other equipment, do not install control to a receptacle, 
fl uorescent light fi xture, motor-operated appliance, or transformer-supplied appliance.

•  This fan is designed to be installed on an existing electrical outlet box. The outlet box must be UL Listed for 

ceiling fan installations. If it is not, a new box must be installed. Casablanca extension downrods and Sloped 
Ceiling Adapters (SCAs) are available for sloped or high ceiling installations.

• 

This ceiling fan requires a grounded electrical supply of 120 VAC, 60 Hz and a minimum 15 amp circuit. The 
maximum current requirement for the fan with light fi xture is 2.85 amps. The fan uses about 1 amp or 100 watts. 
Maximum light current is about 1.85 amps or 190 watts of lighting.

  Where wire nuts are employed, be sure all bare wires are within the connectors. When installing the canopy 

hatch, make sure all wires are within the canopy and that no wires are being pinched.

  WARNING: Do not bend the blade brackets when installing the brackets, balancing the blades, or cleaning the 

fan. Do not insert foreign objects in between the rotating fan blades.

Unpacking

Before assembling and installing your ceiling fan, remove all parts from the shipping cartons and check them 
against the parts listed in the Parts Guide. Before discarding packaging materials, be certain that all parts have 
been removed.

For best performance and for your warranty to be valid, 

use only genuine Casablanca blades, light fi xtures, and accessories.

  The blades in each pack are matched for equal weight 

to assure smooth fan operation. If more than one fan 
is being installed, be careful not to mix blades from 
different cartons.

  Inspect the contents of your carton for possible 

shipping or handling damage. If parts are missing or 
damaged, call 1-888-227-2178.

  It is always a good idea to have an assistant to help 

with the installation.

  When cleaning, painting, or working near your fan, 

be very careful of the fan and blades. Always turn the 
power OFF to the ceiling fan before working on it or 
replacing lightbulbs. 

  Never insert anything into the path of the fan blades 

while the fan is in operation.

•  Never install a fan over a pool or spa. 

  Never operate a fan that has been damaged 

i n   a n y   w a y.   F o r   a s s i s t a n c e   i n   o b t a i n i n g 
service, call Casablanca Fan Company at 
1-888-227-2178 or contact your local authorized 
Casablanca dealer.

 


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3

W

HITMAN

MOUNTING RECOMMENDATIONS

GENERAL GUIDELINES

8' minimum

Blades must be a 

minimum of 8 feet 

above the fl oor

Extension 

Downrod

Maximum 

Hang-Tru

®

 

angle 32º

This slope is less than 32º.
It is OK to install your fan

.

T

his slope is 32º.  This is the maxi-

mum slope that will allow the fan to 
hang straight down.  It is OK to install 
your fan.

This slope is more than 32º.  Your fan 
will not hang straight down.  Contact 
your local Authorized Casablanca 
Dealer to purchase a “Sloped Ceiling 
Adapter.”

SLOPED CEILING INSTALLATIONS

EXAMPLE 3

EXAMPLE 2

EXAMPLE 1

Before mounting your Casablanca fan, read the following recommendations. The location of the fan, air circulation, and fan 
size are all important factors to consider before installation.

Location

Ceiling fans have practical uses in almost every room in your home. We suggest 
you follow these mounting recommendations as you decide where to install 
your Casablanca fan. 

•  For safety reasons, the fan blades must be a minimum of 8' above the 

fl oor. 

•  Do not locate the fan in a doorway or above a swinging door. 

•  In bedrooms, fans work best when mounted above the foot of the bed.

•  Over pool tables, be sure to provide plenty of clearance to avoid damage 

from pool cues.

•  In kitchens, allow for open cupboard doors to clear the fan blades.

•  Do not install a fan close to or over a pool or spa. High humidity combined with corrosive gases will destroy the fi nish and 

warp the blades.

Fan Size

Variable fan speed capability permits the use of a full-size 52" fan even in smaller rooms. For very large rooms, two fans may 
be needed.

Calculation of Ceiling Angle

Use the tear-off 

Ceiling Angle Template

 card inserted 

in this manual. It provides you with a simple “go” or 
“no go” for installing your fan on a sloped ceiling.

When to Use an Extension Downrod

For optimum performance and appearance, an 
extension downrod should be used with your 
Casablanca fan when installing on high (cathedral) 
ceilings or sloped ceilings. Casablanca offers 
standard downrods in increments of 6" up to 60". See 
your Authorized Casablanca Dealer for details.

NOTE:

 The fan may wobble or vibrate if pole length 

is not long enough and inside blade is too close to 
downslope or side wall. Using a longer downrod will 
usually solve the problem.

SUGGESTED EXTENSION DOWNROD LENGTHS

 

Ceiling Height 

Downrod Length

 8' 

0" 

5"

 8' 

6" 

5"

 9' 

0" 

12"

 9' 

6" 

12"

 10' 

0" 

18"

 11' 

0" 

24"

 12' 

0" 

36"

 13' 

0" 

48"

 14' 

0" 

60"

 


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4

FAN INSTALLATION

CEILING HARDWARE 

(not to scale)

GETTING STARTED

Note: The weight of this fan is 24 pounds.

CROSSBAR MOUNTING BRACKET INSTALLATION

C

rossbar Mounting Bracket

Wire Nuts (4)

WARNING!

To reduce the risk of fi re, electrical shock, 
or personal injury, mount to outlet box 
marked “Acceptable Fan Support of 22.7 
kg (50 lbs.) or less” using the mounting 
hardware provided with the outlet box.

WARNING!

Support directly to building structure  only.

CAUTION: 

To reduce the risk of personal injury, use 
only the mounting hardware provided 
with the approved outlet box to install the 
crossbar mounting bracket.

Note:

 After removing the old fi xture, check the outlet 

box to ensure that it is supported by a joist or beam 
across its upper surface. If not, a 2 x 4 stud must be 
installed.

Step 1a.

 Remove the knockout plug in the center of 

the outlet box or drill a 

1

/

2

-inch hole for the lag screw 

to pass through. Then drill a 

1

/

4

-inch guide hole into 

the joist or beam to a depth of 3 inches.

Step 1b.

 Route the outlet box wires through the 

keyhole slot of the crossbar mounting bracket as 
shown. Attach the crossbar mounting bracket to the 
outlet box with the screws provided, making sure the 
outlet box wires are not pinched by the washer.

 

JOIST

CEILING

WIRING

CROSSBAR 

MOUNTING 

BRACKET

GREEN 

GROUND WIRE

WASHERS

1" x 8-32 

ROUNDHEAD 

SCREWS

CEILING FAN-

APPROVED

WIRING BOX

Lag Screw and Washer (1)

1" x 8-32 Roundhead Screws and Washers (2)

Using Existing Ceiling Fixture Outlet Box

After turning the power OFF at its source (either the 
circuit breaker or fuse box), lower the old fi xture and 
disconnect the wiring. Check the ceiling fi xture outlet 
box to be sure it is marked “Approved for Ceiling Fan 
Mounting.” If it is not, a new box must be installed. 

Installing a New Ceiling Fixture Outlet Box

If you do not have an existing fi xture located where 
you wish to place your Casablanca fan, an approved 
ceiling fi xture outlet box must be installed and wired.

 


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5

W

HITMAN

LAG SCREW INSTALLATION

CANOPY INSTALLATION

NOTE: 

 This step is required only under two conditions: 

If the fan weighs 36 lbs. or more or if the existing ceiling 
fi xture outlet box needs to be modifi ed for a ceiling 
fan application (for example, if the house is not new 
construction and you are replacing an existing light 
fi xture). We recommend that the ceiling box be of 
suffi cient capacity to support the weight of the fan and 
light fi xture under any conditions. If in doubt whether 
you need to install the lag screw, consult a qualifi ed 
electrician.

Step 2.

 With the large washer attached, pass the  lag 

screw through the center hole of the crossbar mounting 
bracket and screw into the guide hole. Tighten until 
the outlet box is mounted fi rmly to the beam. This box 
must be secured to the ceiling fi rmly.

 

S

tep 3.

 Attach the canopy to the crossbar mounting 

bracket with three of the 8-32 x 2

1

/

2

" long canopy screws 

and lock washers provided with your Casablanca fan. 
Tighten using the provided screwdriver until snug 
against the ceiling.

NOTE:  On sloped ceilings, align the canopy opening 
with the top or peak of the room.

CANOPY HARDWARE 

(not to scale)

Canopy

Canopy Hatch

Phillips

Screwdriver

Canopy Screws 

and Washers (4)

CANOPY

LOCK WASHERS

CANOPY SCREWS

 


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6

FAN PREPARATION

PERMA•LOCK™ HARDWARE

 

 AND TOOLS NEEDED

 (not to scale)

IMPORTANT SAFETY INFORMATION:

Before starting the installation of your 
ceiling fan, install the threaded downrod into 
the motor coupling and lock the assembly.

PAPER MOTOR 

SHIELD

Figure #1

CAUTION: Failure to fully lock in the 
downrod before securely tightening the 
locking bolt may cause the fan to separate 
from the downrod and fall during normal 
operation.

5" Perma•Lock™ Downrod

and Ball Assembly

(5) 15-watt 

Uplight Bulbs

Pole Cover

and Screws (3)

Allen Wrench

Prepare for fan installation as follows:

Step 4a.

 Remove the paper shield (Figure #1) from 

the motor.

Step 4b.

 Locate the set screw as shown in Figures 

#2. If the end of the set screw can be seen within the 
motor coupling as shown, you will need to unscrew 
the set screw so that the bolt does not remain in the 
path of the downrod.

Step 5a.

 Slide the pole cover on to the pole, then 

route the wires through the 5" Perma•Lock downrod 
and ball assembly as shown in Figures #3. Insert the 
downrod into the motor coupling and turn it clockwise 
until it stops turning, ensuring that the pole has 
bottomed out.

TIP:

 The downrod has a tapered thread that is designed 

to lock completely when installed correctly.

TAPERED 

THREAD

SET SCREW

MOTOR WIRES

(LEAVE AT LEAST 

6" LONG)

PERMA•LOCK™ 
DOWNROD AND 

BALL ASSEMBLY

MOTOR 

COUPLING

Figure #3

Figure #2

POLE COVER

SET SCREW

Step 5b.

 Before hanging the fan body you will need 

to slide the Canopy Ring, over the ends of the wires 
and over the end of the pole as shown in Figure #3.

 


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7

W

HITMAN

Step 5c.

 Tighten the set screw with the Allen wrench 

as shown in Figure #4 to ensure safe operation of 
your fan. If it is tight enough, you should not be able 
to turn the downrod counterclockwise with your hands. 
If in doubt, tighten the set screw with the Allen wrench 
until you cannot turn it any further.

Figure #4

CAUTION: Failure to fully lock in the downrod 
before securely tightening the set screw may 
cause the fan to separate from the downrod 
and fall during normal operation.

ALLEN

WRENCH

Figure #5

Step 5d.

 Align the three screw holes in the top housing 

with the three screw holes on the Pole cover and 
screw in the three screws attaching the Pole cover to 
the top of the fan as shown in Figure #5.

POLE COVER 

SCREWS (3)

Figure #6

Install Lightbulbs:

Step 6. 

Insert the fi ve 15-watt lightbulbs for the uplight 

as shown in Figure #6.

NOTE: 

When replacing these lightbulbs, be sure to 

use only 15-watt maximum.

(5) 15-watt 

Uplight Bulbs

LIGHTBULBS

LIGHTBULB INSTALLATION (uplight)

LIGHTBULB INSTALLATION (uplight)

 


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8

HANGING THE FAN

Step 9a.

 Tuck the wires into the canopy with the wire 

nuts pointed upwards, so that the WHITE and BLACK 
wires are on opposite sides of the canopy and all wires 
are clear of the canopy opening.

Step 9b.

 Install the canopy hatch with the last 

canopy screw and lock washer using the provided 
screwdriver. To do this, tilt the fan body away from 
the hatch opening. Tighten the screws fi rmly.

Step 9c.

 Straighten the fan, then check to ensure 

that there is no movement between the canopy and 
the ceiling or the Perma•Lock

 downrod and the ball 

assembly.

CANOPY HATCH INSTALLATION

Step 7a.

 To hang the fan body in the canopy, hold 

the fan body fi rmly and insert the ball into the canopy 
opening. Check that no wires are pinched. Rotate 
the fan body until the slot in the ball fi ts into the pin 
opposite the canopy opening.

Step 7b.

 Trim excess motor wires, leaving at least 

6 inches above the downrod. Strip 

1

/

2

-inch insulation 

from the end of each wire using a wire stripper 
(available at your local hardware store). 

Step 8

. Attach the fan wires to the ceiling fi xture outlet 

box wiring by placing the bare ends of the wires side 
by side and then securing with a wire nut. Test that 
the connection is secure by pulling on the wire nut. 
Connect in this order: 

• 

GREEN 

leads from mounting plate and downrod 

assembly of fan to 

GROUND 

conductor of power 

source. Secure with wire nut.

• 

WHITE 

wire from fan to white 

NEUTRAL 

wire in 

ceiling fi xture outlet box. Secure with wire nut.

• 

BLACK 

power wire from fan to 

BLACK 

power wire 

in ceiling outlet box. Secure with wire nut.

After making the wire connections, the wires should 
be spread apart with the grounded conductor and 
the equipment-grounding conductor on one side of 
the outlet box and the ungrounded conductor on the 
other side of the box. The splices after being made 
should be turned upward and pushed carefully into 
the outlet box.

NOTE:

  If the color of your ceiling wires differs from 

that described, consult an electrician.

CANOPY ELECTRICAL CONNECTIONS

BALL

SLOT

PIN

WIRE NUT

2 BLACK WIRES

2 WHITE WIRES

3 GREEN WIRES

CANOPY

CANOPY 

HATCH

CANOPY 

SCREW & 

WASHER

 


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9

W

HITMAN

BLADE INSTALLATION

Blade Irons (5)

Blade Iron Screws (11)

BLADE HARDWARE 

(not to scale)

Blades (5)

Blade Badges (5)

Blade Screws  (21)

Blade Ring

Blade Ring Mounting 

Screws (5)

Attach Blade Irons

Step 10.

 Attach blade to bladeholder by fi rst pressing 

the blade badge onto the blade, then attaching the 
bladeholder using the four blade screws provided.  
Using the provided screwdriver, tighten securely 

by 

hand only. 

Repeat for each blade assembly.

Blade Installation

Step 11.

 Attach the blade/blade holder assembly to 

the blade ring by using two blade holder screws for 
each blade as shown in Figure #2.  Insert the end of 
the bladeholder into the slot on the blade ring. Install 
the screws one by one using the provided screwdriver. 
Tighten securely 

by hand only

. Repeat for each blade/

blade holder assembly. 

Attach Blade Ring

Step 12a.

 Once all fi ve blades have been assembled 

and installed onto the blade ring as shown in Figure #3, 
install the blade ring assembly onto the fan body. 

Step 12b. 

Align the fi ve mounting holes with the 

rubber grommet on the blade ring assembly as shown 
in Figure #4 with the holes on the motor. Using the 
blade ring mounting screws attach the blade ring 
assembly to the motor, inserting the screws one by 
one using the provided screwdriver and tightening  
securely by hand only. Repeat for each screw.

Phillips 

Screwdriver

BLADEHOLDER 

SCREWS

FAN BODY

BLADE RING 

ASSEMBLY

BLADEHOLDER AND 

BLADE

BLADE RING

BLADE RING 

MOUNTING 

SCREWS (5)

Figure #2

Figure #1

Figure #3

Figure #4

RUBBER 

GROMMET

 


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10

LIGHT FIXTURE INSTALLATION

HARDWARE 

(not to scale)

Light Fixture

Light Cover Board & 

Bottom Finial

Light Fixture Screws (3)

Figure #1

Figure #2

Light Assembly Installation

Step 13a. 

Locate the light cover board and unscrew 

the fi nial from the threaded rod. Set fi nial aside for 
glass installation in Step 14.

Step 13b. 

Locate the three screws on the light 

kit mounting plate and loosen them, as shown in 
Figure #1. Route the wires from the bottom of the 
fan through the hole in the center of the light fi xture. 
Then place the three key holes over the three screws 
and rotate the light fi xture clockwise, as shown in 
Figure #2. Tighten the three screws with the provided 
screwdriver.

LOOSEN

SCREWS

SCREWS IN 

KEY HOLES

Phillips 

Screwdriver

 


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11

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HITMAN

Figure #3

2 WHITE 

WIRES

2 BLUE 

WIRES

Step 13b.

 Connect the wires of the motor to the 

wires of the light fi xture. Connect the 

BLUE

 wire 

from the motor to the 

BLUE

 wire of the light kit 

and connect the two 

WHITE 

wires together, as 

shown in Figure #3. Secure the connection using 
the ceramic wire nuts.

Step 13c.

 Carefully tuck the wires so they do not 

get pinched as shown in Figure #4. Attach the light 
cover board to the bottom of the light fi xture  with 
the provided light fi xture screws and screwdriver, 
as shown in Figure #5.

Figure #4

Figure #5

 


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12

GLASS INSTALLATION

Install Halogen Bulbs

Step 14.

 Screw the two bulbs into the light fi xture  as 

shown in Figure #1.

NOTE: 

When replacing the bulbs, be sure to use only 

50-watt maximum.

Glass Installation

Step 15a.

 Remove the bottom part of the fi nial that is 

pre-installed on the light fi xture's threaded rod. Insert 
the threaded rod through the hole in the glass shade, 
as shown in Figure #2.  

Step 15b. 

Thread the two-piece fi nial onto the threaded 

rod. Tighten securely, as shown in Figure #3.

HARDWARE 

(not to scale)

Glass Shade

CAUTION: Overtightening the finial can 
cause the  glass to break.

Two-Piece Finial

(2) 50-watt 

Halogen Bulbs

Figure #1

Figure #2

Figure #3

GLASS

TWO-PIECE 

FINIAL

IMPORTANT!  When installing a halogen bulb, 
carefully cut off the end of the plastic sleeve 
the bulb comes in and hold the bulb by the 
plastic sleeve to screw it into the socket.

NOTE: In compliance with US Federal Energy 
Regulations, this ceiling fan contains a device 
that restricts the light kit to a maximum of 190 
watts. Exceeding that limit or the marked limit 
on this product may result in a fi re hazard or 
improper operation.

 


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13

PRIME•TOUCH® W-505 CONTROL INSTALLATION

SCREWS,

6-32 X 1"(2)

WOOD SCREWS,

1" (2)

DRYWALL ANCHORS,

6-32 (2)

12V BATTERY

CONTROL BRACKET INSTALLATION

W-505

CONTROL

(TRANSMITTER)

W-505

CONTROL 
BRACKET

SCREWS,

6-32 X 

3

/8" (2)

HARDWARE 

(not to scale)

P

RIME•

T

OUCH

®

SAFETY FIRST: To reduce the risk of electrical shock, this fan must be installed 

with an isolating wall control/switch. CAUTION! Do not use with wall dimmer. 

Standard Toggle Light Switch

a.   Remove the two screws holding the switch cover

  plate. Do not remove the cover plate.

b.   Orient the control bracket as shown and line up

  the two inner mounting holes with those on the
 switch.

c.   Insert screws and tighten using the provided

 screwdriver.

Wall Installation

a.   Locate a 2 x 4 wall stud in a convenient location.

b.   Orient the control bracket as shown over the 2x4

 stud.

c.   Use the one-inch wood screws in the inner mounting

  holes. Insert and tighten the screws using the
 provided 

screwdriver.

NOTE:  The wall anchors and 6-32 x 1" screws may 
be used in situations where mounting to a stud is not 
possible. Use the inner mounting holes. After securing 
the anchor, discard the anchor’s pointed screws and 
use the supplied 6-32 decor ovalhead screws. 

WARNING! 

To reduce the risk of fire or 

electric shock, do not use this fan with any 
solid state speed control device. Use only 
the control provided with this fan.

CAUTION! Do not use with wall dimmer or 
rocker switch.

This device complies with RSS-210 of 
Industry Canada. Operation is subject to the 
following two conditions: (1) This device may 
not cause interference, and (2) this device 
must accept any interference, including 
interference that may cause undesired 
operation of the device.

NOTICE:  Changes or modifi cations  not 
expressly approved in writing by Casablanca 
Fan Company may void the user’s authority 
to operate this equipment.

MOUNTING 

HOLES

MOUNTING 

HOLES

CONTROL 
BRACKET

CONTROL 
BRACKET

STANDARD 

TOGGLE 

SWITCH

SWITCH 

COVER 

PLATE

 


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14

REMOTE OPERATION

Send Signal

LED

CHANGING TRANSMITTER FREQUENCY SETTING

You will only have to change the dip switch settings in the 
remote if you are using more than one fan in the same 
area and want to control them separately.

Step 1. At the circuit breaker or fuse box, turn the power 
off for the fan you want to change.

Step 2. Open the battery door of the Prime•Touch control 
and remove the batteries.

Step 3. Change the dip switch settings, assuring 
that they are different from the previously installed 
Prime•Touch fan.

Step 4. Replace the batteries and the battery door on 
the control.

Step 5. At the circuit breaker or fuse box, turn the 
power back on for the fan whose frequency you are 
changing.

Step 6. Within 20 seconds of restoring power, push the 
HIGH, MED, and LOW buttons (in that order).

Circuit Breaker

or Fuse Box

Press in this order to set new 

frequency:

1. LOW     2. MED      3. HIGH

Dip Switch

Set to “0101”

Dip Switch

Set to “1000”

LOW

MED

HIGH

LIGHT

REVERSE

FAN 

OFF

HIGH 3

MED 2

LOW 1

Note: You may want to label your remote controls to 
assure you do not mix them up.

WARNING!

Do not turn the power off at the circuit 
breaker, then back on, for a previously 
installed Prime•Touch fan, as you may 
inadvertently change the frequency settings 
for it as well.

Note: All fans leave the factory set to “0000.”

Fan Control

To start the fan, press the appropriate speed button to run the fan at the desired 
speed.

         • = LOW speed    •• = MED speed    ••• = HIGH speed

To turn off the fan, press the FAN OFF button.

Airfl ow Direction

To reverse the airfl ow, press the REVERSE button. REVERSE operates at 
any speed, whether the fan is on or off. The fan returns to its set speed after 
reversing.

Light Control

Turn the light on or off independently from the fan by pressing the LIGHT button. 
If you press the button for more than 0.7 seconds, it becomes a dimmer. The 
light varies from “bright” to “dim” over approximately 8 seconds. If you continue 
to hold the LIGHT button, this sequence will reverse when the light reaches 
the brightest or dimmest level. Release the button when the desired level is 
reached.

 


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15

P

RIME•

T

OUCH

®

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

TROUBLESHOOTING TIPS

PROBLEM POSSIBLE 

REMEDIES 

Fan will not start 

•  Check the main circuit fuses, circuit breakers, and wall switch position. Check all 

wire connections. Make sure the power is turned off during this inspection.

 

•  The battery is weak. Install a fresh battery.

 

•  The fan receiver is defective. Replace the fan receiver.

 

•  Check the frequency setting:  Turn the power off at the circuit breaker for the fan 

that is not functioning only. Check that the jumper switches match in both the 
receiver and the transmitter.

Fan wobbles or shakes excessively 

•  Be sure the canopy pin is set properly into the slot on the ball.

 

•  Check that the bladeholders have not been bent during installation and that the 

blades are balanced.

 

•  The hanger bracket and/or the ceiling outlet are attached too loosely.  Make sure 

the hanger bracket is attached tightly to the ceiling outlet box and the downrod 
assembly is secured fi rmly. 

 

•  The downrod is attached to the downrod base too loosely. Make sure all the 

screws are securely tightened.

Fan is noisy during operation 

•  Check  and  tighten  the  light  fi xture retaining screws, glass shade screws, and 

lightbulbs.

 

•  Tighten the canopy screws and mounting plate assembly. Make sure the wire 

nuts inside the canopy and switch housing are not touching the metal parts and 
that they have not fallen off the wire splices. Tighten as necessary.

 

•  Tighten the blade holders to the fl ywheel (or Direct Drive motor) and the blades 

to the bladeholder screws.

 

•  Make sure all the screws in the motor housing are snug but not overly tight.

Fan does not run on low speed 

•  If fan is new, it may need to be “broken in.” Run at high speed for several days.

Battery life is short 

•  Replace with alkaline batteries.

Light works, but fan does not work 

•  The fan wires are not connected properly. Follow the instructions in Step 8.

Fan and light run only on full speed  

•  The fan receiver is defective. Replace the fan receiver.

Fan is missing one speed 

•  The fan receiver is defective. Replace the fan receiver.

Fan does not change speed, but light works  •  The fan receiver is defective. Replace the fan receiver.

Reverse does not work 

•  The fan receiver is defective. Replace the fan receiver.

Fan starts working by itself  

•  There is frequency interference. Change frequency as described on Page 13.

Fan operates only when transmitter is close  •  Check that antenna wire is not touching the metal plate.

Fan works, but light does not dim 

•  The fan receiver is defective. Replace the fan receiver.

Fan works, but light does not work 

•  The fan receiver is defective. Replace the fan receiver. 

 

•  The light socket is broken. Replace the socket.

 

•  A lightbulb is defective. Replace the lightbulb.

 


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16

Fan Finishes

•  For cleaning, a soft brush or lint-free cloth should be used to prevent scratching the fi nish.

•  A vacuum cleaner brush nozzle can remove heavier dust.

•  Surface smudges or an accumulation of dirt and dust can be removed easily using a mild detergent and slightly dampened 

soft cloth. An antistatic agent may be used, but 

never use abrasive cleaning agents

 as these will damage the fi nish.

Blades

• Wood-fi nish blades should be cleaned with a furniture polishing cloth. Occasionally, a light coat of furniture polish may be 

applied for added protection and luster.

•  For painted and high-gloss blades, surface smudges or an accumulation of dirt and dust can be removed easily using a 

mild detergent and slightly dampened soft cloth. An antistatic agent may be used, but 

never use abrasive cleaning agents

 

as these will damage the fi nish.

•  Warning: To reduce the risk of personal injury, do not bend the blade brackets when installing the brackets, balancing the 

blades, or cleaning the fan. Do not insert foreign objects in betweeen rotating fan blades.

No Need for Lubrication

• 

Never lubricate this fan! 

 The precision motor at the heart of your Casablanca fan features sealed bearings that are lubricated 

for life. 

•  Do not attempt to oil the motor.

Changing Lightbulbs

•  Be sure to turn the power to OFF at the wall switch or circuit breaker before changing lightbulbs.

•  Replace bulbs with the same type as you removed from the light fi xture. 

•  The maximum wattage rating for this fan’s light kit is 100 watts for the light.

 

NOTE: In compliance with US Federal Energy 

Regulations, this ceiling fan contains a device that restricts the light kit to a maximum of 190 watts. Exceeding that limit or the marked 
limit on this product may result in a fi re hazard or improper operation.

CARE RECOMMENDATIONS

For questions or to locate the nearest Casablanca Authorized Service Center,

call toll-free 1-888-227-2178 or visit us on the Web at www.casablancafanco.com

This device complies with RSS-210 of Industry Canada.  Operation is subject to the following two conditions: (1) this device may not cause interference, and 

(2) this device must accept any interference, including interference that may cause undesired operation of the device.

1. This device complies with part 15 of the FCC Rules.  Operation is subject to the following two conditions: (1) this device may not cause harmful interfer-

ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.

2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are 

designed to provide reasonable protection against harmful interference in a residential installation.  This equipment generates, uses and can radiate radio 

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However there 

is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following 

measures:  Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into an outlet 

on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.  Note: Any changes or 

modi

fi

 cations to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.

PRODUCT SPECIFICATIONS

Model Name:

 Whitman™

Model Number:

 C21GxxH

Dimensions: 

A =  11.76"

 

B = 17.26"

 

C = 

3"

 

D = 13.10"

 

E = 

7"

Weight: 

24 lbs.

Motor:

 

172mm x 20mm Direct Drive

Blade Span:

 54"

Blade Pitch:

 14°

No. of Blades:

 

5

Technology: 

Prime•Touch

®

 W-505

Lightbulbs: 

(5) 15-watt C7 incandescent, 

 

(2) 50-watt T4 halogen

Airfl ow:

 5,093 

cfm

Electricity Use*:

 67.1 

watts

Airfl ow Effi ciency*:

 75.9 cfm/watt

* Performance data is for fan only. No lighting wattage is included.

NOTE: Dimension B 
includes light fi xture 
and glass.