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CMP PhoneSuite Using Manual

Made by: CMP
Type: Using Manual
Category: IP Phone
Pages: 2
Size: 0.20 MB

 

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Using the PhoneSuite™ Console  

Answering Calls 

Answer incoming call 

Press flashing call button 

 

Transfer call to extension 

Dial extension number 

Press “C” 

Transfer call to trunk 

Dial “9” (or “8” or “81”-“89”) then 

the phone number 

Press “C” 

Cancel transfer in progress 

Press “D” 

 

Making Calls 

Call Extensions 

Dial extension number 

 

 

Make a phone call on a trunk 

Dial “9” (or “8” or “81”-“89”) 

then the phone number 

 

 

Transfer call to extensions

 

(after console places the call) 

Select unlit “Call” button 

Dial extension number 

Press “C” 

Transfer call to trunk 

(after console places the call) 

Select unlit “Call” button 

Dial “9” (or “8” or “81”-“89”) 

then the phone number 

Press “C” 

Cancel transfer in progress 

Press ”D” 

 

 

Hold 

Place a call on hold 

Press the “Call” button the call is on 

Pick up call from hold 

Press the flashing “Call” button the call is holding on 

Voice Messages 

Call an extension’s voice mail 

Dial extension number 

Dial “8” 

Transfer a call to voice mail 

Dial extension number 

Dial “8” 

Retrieve and extension’s voice 

mail messages 

Dial extension number 

Dial “8” and extension number 

again 

Miscellaneous 

Page

 (if connected) 

Dial “55” 

Talk into handset 

Press “D” when done 

Conference call

 (first make each call 

and put it on hold 

Press “C” 

Press flashing call button for each person to add to 

the conference (max. of 3, one must be trunk) 

Park active trunk in a slot

 for 

person to answer from any feature-

enabled extension 

Press “C” 

Dial the slot number that is displayed 

Retrieve parked call

 that was not 

picked up by an extension 

Dial “A44” 

Dial the trunk number of the parked call 

Set console time and date 

Dial “

*

” 

Dial “1” to set time, “2” to set date 

Reset console display 

Press “D” (to completely reset console, press Reset button) 

Command prompting 

Press “AA” and keep pressing “A” to scroll through commands 

 

 


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Using the PhoneSuite™ Console  

Feature Commands 

For most features, press the appropriate Feature-Key button on the console. For others: 

 

Dial:  

A13 

and enter extension number and 

Room Status Codes

 

A14 

to 

clear ALL Room Status Codes

 

A18 

and enter extension number to check the

 duration of a call

 in progress 

A20 

and enter extension number to 

print a Wakeup Report

 for that extension 

A21 

to 

print a Wakeup Report for ALL extensions

 

A24 

to view main board 

software version

 

A30 

and enter extension number to

 forward extension’s calls to another extensions

 

A42 

to 

clear 911 Alarm

 

A43 

to 

set or clear Trunk Alarm

 

A44 

and enter a trunk number to 

access that trunk directly

 

A45 

to

 check in ALL extensions

 (PhoneSuite model 112 only) 

A51 

and enter extension number to 

clear that extension’s phone bill

 

A52 

and enter extension number to 

revive that extension’s phone bill

 (revived calls may not be 

complete and may include calls from other guests who stayed in that room) 

A54 

to 

print report of Credit Violations

 

A55 

to 

print an Audit Report

 

A56 

to 

clear the Audit Report

 

A59 

to erase and re-record 

auto attendant messages

 

 

ps_console_quick_start_20050406.doc