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Aastra 9133i User Manual

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Type: User Guide
Category: IP Phone
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9133i SIP IP PHONE

 

USER GUIDE

 


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SOFTWARE LICENSE AGREEMENT

 

Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a per-
sonal, worldwide, non-transferable, non-sublicenseable and non-exclusive, 
restricted use license to use Software in object form solely with the Equipment for 
which the Software was intended. This Product may integrate programs, licensed 
to Aastra by third party Suppliers, for distribution under the terms of this agree-
ment. These programs are confidential and proprietary, and are protected as such 
by copyright law as unpublished works and by international treaties to the fullest 
extent under the applicable law of the jurisdiction of the Customer. In addition, 
these confidential and proprietary programs are works conforming to the require-
ments of Section 401 of title 17 of the United States Code. Customer shall not dis-
close to any third party such confidential and proprietary programs and 
information and shall not export licensed Software to any country except in accor-
dance with United States Export laws and restrictions.

Customer agrees to not reverse engineer, decompile, disassemble or display Soft-
ware furnished in object code form. Customer shall not modify, copy, reproduce, 
distribute, transcribe, translate or reduce to electronic medium or machine read-
able form or language, derive source code without the express written consent of 
the Seller and its Suppliers, or disseminate or otherwise disclose the Software to 
third parties. All Software furnished hereunder (whether or not part of firmware), 
including all copies thereof, are and shall remain the property of Seller and its 
Suppliers and are subject to the terms and conditions of this agreement. All rights 
reserved.   

Customer's use of this software shall be deemed to reflect Customer's agreement 
to abide by the terms and conditions contained herein. Removal or modification of 
trademarks, copyright notices, logos, etc., or the use of Software on any Equip-
ment other than that for which it is intended, or any other material breach of this 
Agreement, shall automatically terminate this license. If this Agreement is termi-
nated for breach, Customer shall immediately discontinue use and destroy or 
return to Seller all licensed software and other confidential or proprietary informa-
tion of Seller. In no event shall Seller or its suppliers or licensors be liable for any 
damages whatsoever (including without limitation, damages for loss of business 
profits, business interruption, loss of business information, other pecuniary loss, 
or consequential damages) arising out of the use of or inability to use the soft-
ware, even if Seller has been advised of the possibility of such damages.

 


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Table of Contents

 

Table of Contents

 

Introduction ..................................................................................................1

 

Phone Features  ..........................................................................................1
Requirements .............................................................................................1
Installation and Set-up  ................................................................................1
About This Guide  ........................................................................................1
Documentation ............................................................................................1

 

Getting Started .............................................................................................2

 

When You First Plug in Your Phone .............................................................2
Updating Your Phone  ..................................................................................2
Start up Screens  .........................................................................................2
Incomplete Config.  ......................................................................................2
No Service  ..................................................................................................2

 

Setting Your Options  ...................................................................................4

 

Restarting Your Phone  ................................................................................4

 

Using Your Phone  ........................................................................................5

 

Hard Keys  ...................................................................................................5
Navigation Arrow Keys ................................................................................5
Programmable keys  ....................................................................................5
Multiple Line and Call Appearances  ...........................................................6

 

Making Calls .................................................................................................7

 

Dialing a Number  ........................................................................................7
Using Handsfree Speakerphone .................................................................7
Using a Headset  .........................................................................................7

 

Advanced Volume Controls for the Headset Mic  .................................7
Making and Receiving Calls Using a Headset  .....................................8

 

Redial ..........................................................................................................8

 

Accessing the Redial List  .....................................................................8
Deleting from the Redial List .................................................................8

 

Mute ............................................................................................................8

 

Receiving Calls  ............................................................................................9

 

Answering an Incoming Call  .......................................................................9
Sending an Incoming Call to Voicemail .......................................................9

 

Handling Calls ............................................................................................10

 

Placing a Call on Hold  ..............................................................................10

 

When on Hold  .....................................................................................10
Automatic Hold  ...................................................................................10

 

Transferring Calls  ......................................................................................10

 

Blind Transfer ......................................................................................10
Consultive Transfer  .............................................................................10

 

Conferencing Calls ....................................................................................11

 

To create a conference call  ................................................................11
To conference two calls you are already connected to ......................11

 

Ending Calls ..............................................................................................11

 

Managing Calls  ..........................................................................................12

 

Directory List .............................................................................................12

 


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Table of Contents

 

Table of Contents

 

Accessing Your Directory ................................................................... 12
Saving Numbers and Names to the Directory .................................... 12
Saving from the Display  ..................................................................... 12
Saving from Hard keys to the Directory  ............................................. 12
Entering a New Number and Name into the Directory  ....................... 13
Editing in Directory  ............................................................................. 13
Deleting Items from Directory ............................................................. 13

 

Callers List ................................................................................................ 13

 

Caller’s List Screen Display ................................................................ 14
Accessing the Callers List  .................................................................. 14
Editing in the Callers List  .................................................................... 14
Deleting from the Callers List  ............................................................. 15

 

Programmable Keys  ................................................................................. 15

 

Do Not Disturb (DND) ......................................................................... 15
Programming a Speed Dial Key  ......................................................... 15
Programming Keys Through your Phone  ........................................... 15
Saving from Hard keys to programmable keys  .................................. 16
Editing a Programmable Key  ............................................................. 16
Deleting Programmable Key Items from Memory  .............................. 16

 

The Aastra 9133i Web Client  .................................................................... 17

 

Accessing the Aastra web client ............................................................... 17
Programmable Keys  ................................................................................. 17

 

Programming Keys Through the Web Client  ...................................... 17

 

Password .................................................................................................. 18
Restart ...................................................................................................... 18

 

Limited Warranty  ....................................................................................... 19

 


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Model 

 

9133i

 

 SIP User Guide

 

 

1

 

 

 

Introduction

 

Introduction

 

This 9133i IP telephone has all the 
features of a regular business phone, 
allowing you to make and receive 
calls, transfer, conference and more. 
The 9133i IP telephone provides 
communications over an IP Network 
using the SIP IP telephony protocol. 

 

Phone Features

 

• Three-line adjustable backlit 

display screen 

• 3 line/call appearance buttons with 

corresponding lights 

• 7 programmable buttons with 

lights, which can be programmed 
as speed dials, or additional line/
call appearances 

• Full-duplex speakerphone for 

handsfree calls

• Built-in-two-port, 10/100 Ethernet 

switch which lets you share a 
connection with your computer

• Inline power support, which 

eliminates power adapters. 

 

Requirements

 

• A SIP based IP PBX system or 

network installed and running with

• A SIP account created for the 9133i 

phone

• Access to a Trivial File Transfer 

Protocol  (TFTP) server

• 802.3 Ethernet/Fast Ethernet LAN

• Category 5/5e straight through 

cabling

• Power over Ethernet (PoE) power 

supply (optional accessory that is 
necessary only if no inline power is 
provided on the network).

 

Installation and Set-up

 

If your system administrator has not 
already set-up your 9133i phone, 
please refer to the 

 

Aastra 9133i 

Installation Guide

 

 for basic installation 

and physical set-up of the 9133i. For 
more advanced administration and 
configuration information, system 
administrators should refer to the 

 

Aastra SIP 9133i IP Phone 
Administration Guide

 

 

About This Guide

 

This guide explains how to use your 
new 9133i phone. Not all features 
listed are available by default. Contact 
your system administrator to find out 
which features and services are 
available on your system. Your system 
administrator also has the ability to 
customize some features on this 
phone. 

 

Documentation

 

• Aastra 9133i IP Installation Guide

 

 

– installation and set-up 
instructions, general features and 
functions, and basic options list 
customization. This guide is 
included in the box with your 
phone.

 

Aastra SIP 9133i IP Phone User 
Guide 

 

– explains the most 

commonly used features and 
functions. This guide can be 
downloaded from www.aastra.com 

 

Aastra SIP 9133i IP Phone 
Administration Guide

 

 

 

– explains 

how to set the 9133i phone up on 
the network and contains advanced 
configuration instructions for the 
9133i. This is an administrator level 
guide. This guide can be 
downloaded from www.aastra.com

 


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2

 

 

 

Model 9133i SIP User Guide

 

Getting Started

 

Getting Started

 

The 9133i must be set up and 
configured prior to its first use. This 
section describes phone behavior and 
start up screens you may see when the 
phone is first plugged in, or when it is 
restarted.

 

When You First Plug in Your 
Phone

 

The 9133i automatically begins the 
start up sequence as soon as it is 
connected. The phone goes through 
this process the first time you plug in 
your phone and every time you restart 
your phone. The first screen the phone 
displays is the Aastra splash screen.

 

Updating Your Phone

 

After displaying the Aastra splash 
screen, the 9133i checks settings and 
looks for new configuration and 
firmware updates for the phone from 
the server. If a new update is found, 
the phone displays the message 

 

Updating Config

 

” or “

 

New Firmware

 

”. 

This may take a few moments while 
the phone downloads the latest 
updates. 

 

NOTE: 

 

New updates to your phone can be 

automatically scheduled from the 
server. This is set up on the phone 
system by your system administra-
tor and should be scheduled dur-
ing non-business hours or slow call 
periods. 

 

Important! Do not unplug or remove 
power to the phone while it is checking or 
installing firmware.

 

 

 

Start up Screens

 

After the phone displays the Aastra 
splash screen or after downloading an 
update, the phone displays the 

 

Idle 

State

 

 screen:

The basic 

 

Idle State

 

 screen lists your 

name, extension, and today's date and 
time.  This screen is shown whenever 
your phone is not in use.

 

Incomplete Config.

 

If your phone displays a “

 

No Service

 

” 

message without any extension or 
user name at the end of the start up 
sequence instead of the 

 

Idle State

 

 

screen, this means your system 
administrator has not set up your 
extension correctly. Contact your 
system administrator for assistance.

 

No Service

 

The “

 

No Service

 

” or “

 

Network 

disconnected

 

” prompt appears on the 

display and the telephone status light 
turns on when the phone is not 
properly connected to the network, or 
the account has not been configured 
by the administrator. The phone also 
displays the default time and date of 
12:00am Jan. 1st, 2000. Check that the 
cables are tightly connected to the 
phone and to the wall jack. The phone 
should automatically detect when the 
connection is reconnected and will 
display the “

 

Network Connected

 

” 

prompt temporarily. If changes have 
been made to your phone settings, 
you may need to restart your phone. 
See the following section 

 

“Setting 

Your Options”

 

 on page 4  for 

instructions on how to restart your 
phone.

 

Aastra 9133i

 

Cheking for new 
firmware...

John Burns
9054550055

Jun 8 2:55pm

 


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Model 

 

9133i

 

 SIP User Guide

 

 

3

 

 

 

Getting Started

 

For more information about 
connecting your phone, refer to the 

 

Aastra 9133i Installation Guide

 

 under 

the section 

 

"Connecting to the 

Network and to Power"

 

. Check with 

your system administrator for 
assistance.

 


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4

 

 

 

Model 9133i SIP User Guide

 

Setting Your Options

 

Setting Your Options 

 

Pressing the   button gives you a list of 
configurable options.

The first seven options allow you to 
customize your phone settings. For 
more information, see the section 

 

"Customizing Your Phone"

 

 in the 

 

Aastra 9133i Installation Guide

 

 included 

with your phone.

Options 8 and 9 are generally 
considered to be administrator level 
options, and require a password to 
access. The Default setting under 
Option 

 

10. Phone Status

 

 also requires 

a password.  Some options should 
only be set up or changed by your 
system administrator. For more 
information, refer to the 

 

9133i 

Installation Guide

 

 or contact your 

system administrator. 

Restarting Your Phone

You may want to restart your phone to 
check for updates for your phone on 
the server. You may occasionally need 
to restart your phone to set changes or 
updates to your phone or network 
settings. You may also need to restart 
your phone if you have been asked to 
do so by your system administrator, or 
should you experience any 
unexpected behavior. 

To restart your phone:

1. 

Press the 

I

 

button on the 

phone to enter the Option list.

2. 

There are two ways you can access 
your options list:

a

. Use 

V

 to scroll down the list of 

options to 

10.Phone Status

 and 

press 

U

 to select,

or

b

. You can press 0 to jump directly 

to this option. 

3. 

Press 

V

 to move to the 

3. Restart 

Phone

 option,

or

You can press 3 to jump directly to 

this option.

4. 

Press 

U

 to confirm and restart the 

phone. If you do not wish to restart 
your phone, press 

T

 to cancel.

NOTE: 

Your phone will be out of service 

temporarily during the restart and 
downloading process.  

You can also restart your phone 
through the Aastra Web Client. See the 
section “Accessing the Aastra web 
client”

 on page 17  for more details.

1

Language

2

Time and Date

3

Set Ring Tone

4

Clear Msg. Wtg.

5

Contrast Level

6

Live Dialpad

7

Headset Settings

8

Network Settings

9

SIP Settings

10

Phone Status

 


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Model 

9133i

 SIP User Guide

 

5

 

Using Your Phone

Using Your Phone

The following sections describe the 
various 9133i phone key functions, 
and how they help you make and 
manage your calls and caller 
information.

Hard Keys

The hard keys on your phone labelled:

• Callers 

n

• Conference 

l

• Transfer 

k

• Redial 

m

are configured for the call handling 
features. These keys are static and 
cannot be programmed or changed. 
They are located to the right of the dial 
pad. There are also 3 line keys 
(

f

,

g

,

h

), located 

below the hard keys. See the section 
“Multiple Line and Call 
Appearances”

 on page 6 .

The keys labelled:

• Options 

I

• Directory 

J

• Save 

K

• Delete 

L

are configured for managing phone 
features and settings. These keys are 
static and cannot be programmed or 
changed. They are located to the far 
upper right of the dial pad.

Navigation Arrow Keys

The arrow keys located below the 
display are navigation keys that allow 
you to scroll through and select 
various options. 

Programmable keys

There are 7 programmable keys on the 
9133i phone, located beneath the 
Delete key, to the far right of the dial 
pad. They can be programmed as 
speed dials, or can be set up to quickly 
access features such as Call return 
(*69) or Voicemail.  Your system 
administrator can also configure these 
keys into extra line keys, or set one up 
as a Do Not Disturb (DND) key. 

See the section "Programmable Keys" 
under “Managing Calls” on page 12 
for information on how to program 
your speed dials.

Xfer

Conf

L2

L3

L1

Options

Save

Delete

Directory

 


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6

 

Model 9133i SIP User Guide

Using Your Phone

Multiple Line and Call 
Appearances

The 9133i has 3 hard line/call 
appearance buttons each with a 
corresponding status light and up to 7 
programmable keys that can be 
configured into line keys using the 
configuration files. 

These line/call appearance buttons 
and lights can represent physical lines, 
calls for your extension or calls from a 
group that your extension is part of. 
By pressing a line/call appearance 
button, you connect to the line or a call 
it represents. The line/call appearance 
light indicates the status of that line or 
call. When the phone is taken off-
hook, the phone will automatically 
select a line for you.

Line/Call 

Appearance 

Light Behavior

Line/Call 

Appearance 

Status

Off

Idle line or no 

call activity

Light flashes 

quickly

Ringing

Light is solid 

Connected

Light flashes 

slowly 

Hold

 


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Model 

9133i

 SIP User Guide

 

7

 

Making Calls

Making Calls

This section describes ways to make 
calls on your 9133i phone, using your 
handset, speakerphone or headset.

Dialing a Number

First, take the phone off-hook by:

• lifting the handset
• pressing 

q

 or

• pressing a line/call appearance 

button.

At the dial tone, enter the number you 
wish to call. If you are unable to make 
calls within certain area codes, check 
with your system administrator for 
any toll restrictions placed on your 
extension that may restrict your access 
to long distance area codes or dialing 
prefixes.

When your party picks up, a timer 
appears on your display that records 
the length of your call. 

Using Handsfree Speakerphone

The handsfree feature allows you to 
speak to someone without using the 
handset or headset. Your phone must 
be in either the Speaker or Speaker/
Headset audio mode. You can set your 
desired audio mode through 

#7. 

Headset Settings

 in the Options list. 

For more information, see the section 
"Customizing Your Phone"

 in the 

9133i Installation Guide.

• To dial using handsfree, first press 

q

 and enter a number at the 

dial tone.

• To answer a call on your phone 

using handsfree, press 

q

 or 

the line/call appearance button.

• If you are in Speaker audio mode, 

lift the handset and press 

q

 

to switch between handsfree and 
handset.

• If you are in Speaker/headset 

audio mode, press 

q

 to 

switch between handsfree and 
headset. 

• When the handset is on hook, press 

N

 to disconnect the call. When 

handsfree is on, the speaker light 
turns on.

Using a Headset

The 9133i accepts headsets through 
the modular RJ9  jack on the back of 
the phone. Contact your telephone 
equipment retailer or distributor to 
purchase a compatible headset. 

NOTE: 

Customers should read and 

observe all safety recommenda-
tions contained in headset operat-
ing guides when using any 
headset.

Advanced Volume Controls for the 
Headset Mic

On the 9133i, there are 3 options for 
the headset microphone volume.

 To change the volume:

1. 

Press 

I

 

to enter the options 

list.

2. 

Use 

V

 to scroll down the list of 

options to 

7. Headset Settings

 and 

press 

U

 to select, 

or

3. 

Press 7 to jump directly to this 
option, and press 

U

 to select. 

4. 

Press 

V

 to scroll down to 

headset/

mic volume

 and press 

U

 to select.

5. 

Use 

V

 to scroll down the list and 

press 

U

 to select your desired 

volume. 

6. 

Press 

U

 to save changes and 

T

 to 

exit.

7. 

If you do not wish to save changes, 
press 

T

 to return to the previous 

screen.

NOTE: 

By default, the volume for the head-

 
=Dial

 


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8

 

Model 9133i SIP User Guide

Making Calls

set microphone is set to medium.

Making and Receiving Calls Using 
a Headset:

1. 

Ensure that you have selected a 
headset audio mode by accessing 
the options list (under option 

#7 –

Headset Settings

).

2. 

Plug the headset into the jack.

3. 

Press the 

q

 key to obtain a 

dial tone or to answer an incoming 
call. Depending on the audio mode 
selected from the options menu, a 
dial tone or an incoming call will be 
received on either the headset or the 
handsfree speakerphone.

4. 

Press the 

N

 key to end the call.

Redial

Press 

m

 to dial the most recent 

number you dialed from the phone. If 
you are off-hook and press 

m

 

the last number you called will be 
called back.  If you are on-hook and 
press 

m

, a Redial Directory list 

appears on-screen. The redial list 
stores up to the last 100 numbers you 
called, allowing you to scroll through 
and select the number you wish to 
redial.

Accessing the Redial List

1. 

If you are off-hook and press 

m

, the telephone automati-

cally dials the last number you 
called. 

2. 

If you are not on the phone, press 

m

 to display the most recently 

dialed number and use 

V

 

W

 to 

scroll through the list to view the 
other numbers

3. 

Press 

V

 to see the second most 

recently dialed number, or 

W

 to 

see the oldest call on your list.

4. 

To dial the displayed number press 

q

 , or lift the Handset or 

press any line keys.

5. 

Press 

N

 or the 

m

 key to 

cancel. 

Deleting from the Redial List

NOTE: 

You cannot delete individual 

entries in the Redial List.

To Delete All Items:

1. 

Press 

m

 . 

2. 

Press 

L

, then press 

L

 again 

at the prompt to erase all items. 

Mute

Press the 

e

 button at any time to 

mute handset, headset or handsfree. 
The speaker light will flash slowly and 
you can hear the caller, but they 
cannot hear you. To switch mute on or 
off, press 

e

.

DELETE again to
erase all items

Redial List is

empty

 


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Model 

9133i

 SIP User Guide

 

9

 

Receiving Calls

Receiving Calls

When a call is ringing at your 
extension, you will see the "

Inbound 

Call

" Screen. The line/call appearance 

light will flash quickly for the 
incoming call. 

Answering an Incoming Call

To answer the call:

• For handsfree operation, press 

q

 or the line/call appearance 

button for the incoming call. 

• Press 

q

 for handsfree or 

headset operation. 

NOTE: 

The audio mode setting you have 

selected in the options list under 

7. 

Headset Settings

 determines if 

the call goes to handsfree or head-
set operation. For more informa-
tion, see the section "Customizing 
Your Phone"

 in the 9133i Installa-

tion Guide.

• Lift the handset for handset opera-

tion.

If the phone is already connected to a 
call, pressing the line/call appearance 
button for the new incoming call 
automatically places the connected 
call on hold and answers the new call. 
To reconnect to a party, press the line/
call appearance button for that call.

If you cannot answer the call, the 
caller goes to voicemail if voicemail 
has been configured for your 
extension. 

NOTE: 

The 

N

 button can be used to 

cancel the call pickup procedure.

Sending an Incoming Call to 
Voicemail

You can send an incoming call directly 
to voicemail without answering the 
call. To do this, press 

N

 without 

picking up the handset. If you're 
already on the phone your incoming 
call should go directly to voicemail. 
Your phone screen will display a 
voicemail icon 

 along with the 

number of waiting messages, if you 
have unheard messages (example: 

 

x4

).

Laflamme & Assoc

555-1234

 


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10

 

Model 9133i SIP User Guide

Handling Calls

Handling Calls

When you are connected to a call, you 
can use the hard keys on the phone to 
place a call on hold, transfer a call, or 
conference. 

Placing a Call on Hold

When you place a call on hold, only 
your phone can retrieve the call. 

To place a call on hold: 

1. 

Connect to the call (if not already 
connected). 

2. 

Press the Hold 

O

 key. 

The line/call appearance light will 
begin to flash slowly and after a short 
time the phone will beep softly to 
remind you that you still have a call 
on hold. The screen displays "

Call 

Held

" with the line number the call is 

held at the phone. 

NOTE: 

The phone will not beep to remind 

you that you still have a call on 
hold if you are connected to 
another call.

When on Hold

To let your caller know that they are 
still on hold, music plays softly (if this 
has been set up for your system). The 
call/line appearance light for the line 
you are on remains solid to indicate 
that you are still connected.

Automatic Hold

When juggling between calls, you do 
not have to press the hold button to go 
from one call to the next. The phone 

automatically puts your current call 
on hold as soon as you press a new 
line/call appearance button. If you 
have more than one call on hold, you 
can reconnect to a held call by 
pressing the line/call appearance 
button where that call is being held. 
Press 

N

 to disconnect the call.

Transferring Calls

Blind Transfer

A blind transfer is when you transfer a 
call directly to another extension 
without consulting with the person 
receiving the call. To do this, simply 
complete the transfer immediately 
after you have entered the number. 
The call goes directly to the extension 
or outside line you transferred to. If 
the party you are transferring the call 
to does not answer, the transferred call 
rings back to your extension.

Consultive Transfer

You also have the option to consult 
with the person you are transferring 
the call to, before you complete the 
transfer. To do this, remain on the line 
until the receiving party answers the 
call. After consulting with the 
receiving party, you can either 
complete the transfer or cancel the 
transfer to go back to the original call. 

To transfer a call to another extension:

1. 

Connect to the call you wish to 
transfer (if not already connected).

2. 

Press 

k

 . You will hear a dial 

tone as a second line opens up.

3. 

Enter the extension number of the 
person you wish to transfer the call 
to, or dial the outside number of the 
person you wish to transfer the call 
to.

4. 

To complete a "blind" transfer, press 

k

 again before the phone 

begins dialing. To complete a 
consultive transfer, remain on the 

Jun 8 2:55pm

Call held

John 1051

01:17

 


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11

 

Handling Calls

line to speak with the party before 
pressing 

k

 again. To cancel 

the transfer, select 

Cancel

 on the 

display screen. 

Conferencing Calls

The 9133i phone system supports up 
to 3 parties (including yourself) in a 
conference call. 

To create a conference call

1. 

Connect to the first party you wish 
to include in the conference (if not 
already connected). 

2. 

Press 

l

. A new line opens.

3. 

Enter the extension number, or dial 
the outside number of the person 
you wish to add to the conference.

4. 

Wait for the new party to answer. 
You can consult with the new party 
first before adding them to the 
conference. 

5. 

To add the new party to the 
conference, press 

l

 again.

6. 

To drop a party from the conference, 

press 

l

 once more.

7. 

To exit the conference leaving the 
other two parties connected, 
disconnect by placing the handset 
back on-hook or by pressing 

N

.

You can use 

V

 

W

 to scroll through 

and see the numbers and names (if 
available) of the parties in the 
conference call.

To conference two calls you are 
already connected to

1. 

Begin with active calls on two dif-
ferent lines.

2. 

Press 

l

. A new line will open. 

3. 

Press the line key of the call you 
wish to conference with.

4. 

Press 

l

 again. The two lines 

link into a conference call.

NOTE: 

When a name is displayed, press-

ing 

U

 drops the displayed party 

from the call.

Ending Calls

To end a call, you first need to 
reconnect to the call if not already 
connected (for example, if your caller 
is on hold). Press 

N

to end the call. 

If connected through the handset, you 
can also place the handset back on 
hook to end the call.

 
=Dial

2

 


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12

 

Model 9133i SIP User Guide

Managing Calls

Managing Calls

The 9133i has several features that 
make it easier to make and manage 
calls, and to keep track of your caller 
history, as well as your business and 
personal contacts. 

Directory List

The Directory List is your personal 
phone book, conveniently stored 
within your phone. You can enter up 
to 200 entries into the 9133i Directory 
by adding them manually, or by 
saving the number and name from 
other lists stored on your phone. Each 
entry can contain a maximum of 16 
letters and numbers.

Accessing Your Directory

1. 

Press 

J

. The directory dis-

plays the number of entries in your 
list. If the Directory list is empty, 
"

Directory Empty/Use Save to add

is displayed. 

2. 

You can access entries by pressing 

V

 

W

 to scroll through the list. 

3. 

To search for an entry by name, 
press the dial pad number 
corresponding to the first letter of 
the name (for example, press 7 for 
the letter P). Continue to press the 
dial pad number to access other 
letters on the same key (for 
example, press 7 three times for 

Ron

’). If there are multiple entries 

under the same letter, you can use 

V

 

W

 to scroll through the list, or 

continue to press the next letters of 
the name to find a better match.

4. 

To dial the displayed number press 

j

 or just lift the handset or 

press any line keys.

5. 

Press 

J

to cancel.

Saving Numbers and Names to the 
Directory

You can save a number to your 
Directory from your display during a 
call, from the Redial list or Callers list, 
or by entering a new number and 
name.

Saving from the Display 

You can save the name and/or 
number displayed on your screen 
during a call to the Directory, or to one 
of your programmable keys.

1. 

Press 

K

 during the call.

2. 

Press 

J

 or an empty 

programmable key. If a name is 
displayed both the number and 
name are saved in Directory or the 
programmable key.  If no name or 
"

Unknown Name

" are displayed you 

can enter the name using the dial 
pad.

3. 

Press 

K

 to finish. 

Saving from Hard keys to the 
Directory

To save an entry from your Redial list 
or Callers list:

1. 

Press the desired hard key 

n

 

or 

m

. From 

Callers

 or 

Redial

scroll through the list to find the 
name and number that you wish to 
save to your directory.

2. 

Press 

K

.

3. 

Press 

J

. If the name is 

displayed with the number, both are 
saved to the Directory.  If no name is 
displayed, you can enter the name 
using the dial pad.

Directory empty 
Use Save to add

Save to?
John Burns
9054550055

 


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Managing Calls

Entering a New Number and Name 
into the Directory 

1. 

Press 

K

. At the "

Save to?

prompt, press 

J

2. 

Use the dial pad key to enter the 
number. 

NOTE: 

To add a one second pause during 

number editing press 

N

.

3. 

Press 

K

. At the "

Enter Name

prompt, use the dial pad to select 
the letters. Continue to press the 
number key to access the next letter 
for that key (for example, press 2 
three times to access C). Press 

U

 to 

move to the next space, or wait a 
moment and the cursor 
automatically advances. To insert a 
space between letters, press 

U

. To 

backspace and erase a mistake, 
press 

T

 or 

L

4.  Press 

K

 to finish. 

Editing in Directory 

To edit a listing in your directory:

1. 

Press 

J

.

2. 

Access the entry you want to edit by 

pressing the first letter of the name 
on the dial pad, and 

V

 

W

 to scroll 

through the list.

3. 

To begin editing press 

T

. Press 

T

 

again to erase the numbers or letters 
to the left or use the dial pad to 
enter additional digits or characters 
once you have saved the number.  If 
you don't want to change the 
number or name just press 

at any time to exit. 

4. 

Press 

K

 to finish. 

Deleting Items from Directory

There are two ways to delete calls 
from your directory.

To delete items one by one:

1. 

Press 

J

.

2. 

Press 

V

 

W

 to find the item you 

want to delete.

3. 

Press 

L

, then 

L

 again at the 

prompt to erase the item.

 To delete all items in the directory:

1. 

Press 

J

.

2. 

Press 

L

, then 

L

 again at the 

prompt to erase all items.

Callers List

The Callers list is a stored log of your 
incoming calls. The 9133i telephone 
stores information on up to 200 
incoming calls in the Callers list. Your 
telephone logs the number and name 
(if available) of the caller, when they 
last called, and the number of times 
they tried to reach you.

When the Callers list is full, the oldest 
call records are deleted to accommo-
date the information of new callers.

If the telephone number of an 
incoming or outgoing call matches a 
number that you have programmed 
with a name in a programmable key 
or the Directory, the Callers list will 
display the name and number.

The display shows you how many 
callers have been added to the list 
since you last checked it.

Saved: Directory
John Burns

DELETE again to
erase this item

Directory empty 
Use Save to add

 


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14

 

Model 9133i SIP User Guide

Managing Calls

Caller’s List Screen Display

Accessing the Callers List 

1. 

Press 

n

. Press 

V

 

W

 to 

move through the Callers list. Press 

V

 to see the most recent call, or 

W

 to see the oldest call on your list.

2. 

To dial the displayed number just 
press 

j

 or lift the Handset or 

press any line keys.

3. 

Press 

n

 to cancel.

Editing in the Callers List

Important:

 The Callers list does not 

save changes. Editing in the callers list 
is generally used if you plan to call the 
number and need to add a prefix.

In the Callers list, if a dial pad key is 
pressed when a number and/or a 
name is displayed, the cursor will 

automatically add the digit at the left 
side of the number to enable the entry 
of the prefix.

1. 

Press 

n

.

2. 

Press 

V

 

W

 to find the entry you 

want to edit. Press 

V

 to view the 

most recent call, or 

W

 to see the 

oldest call on your list.

3. 

Press any key on the dial pad to 
begin editing. 

4. 

To move the cursor one digit to the 
right, press 

U

. To erase one digit to 

the left of the cursor, press 

T

.

5. 

To dial the displayed number press 

j

, or just lift the handset or 

press any line keys.

NOTE: 

To add a one second pause during 

number editing press 

O

.

√450-349-0438

 means you have returned the call from the Callers 

list

N MAR 04 3:30pm 2x

N

 means a new call.

XX New Callers

When you’re not on the telephone and not in the Call-
ers list, the display shows you how many callers have 
been added to the list since you last checked it.

Indicates an unanswered call in the Callers list.

 Indicates an answered call in the Callers list.

Indicates a Call Waiting call in the Callers list.

Incoming Call Waiting call.

J

ohn Burns

9054550055

Jun 8 2:41pm  2X

2x

 means this caller has called twice. The display 

shows the date and time of the last call from that 
caller.

John Burns
9054550055
Jun 8 2:55pm

007

N

 


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Managing Calls

Deleting from the Callers List

There are two ways to delete calls 
from the Caller’s list.

Deleting items one by one:

1. 

Press 

n

2. 

Press 

V

 

W

 to find the item you 

want to delete.

3. 

Press 

L

, then 

L

 again at the 

prompt to erase the item. 

Deleting All Calls:

1. 

Press 

n

.

2. 

Press 

L

, then 

L

 again at the 

prompt to erase all calls.

Programmable Keys 

Speed dials can be programmed to 
dial directly to another person’s line 
or extension, or set up to quickly 
access features such as Call return 
(*69), Voicemail, or Do Not Disturb 
(DND).

NOTE: 

Quick access features like Call return 

and Voicemail must first be config-
ured on your PBX in order to work 
on your phone. See your system 
administrator for more information. 

Do Not Disturb (DND)

One of your programmable keys can 
be configured into a Do Not Disturb 
(DND) function. This is done through 
the administrator level configuration 
files only. Talk with your system 
administrator if you would like the 
DND feature set up on your phone. 
See the 9133i Administrator’s Guide 
Sample Configuration Files
 for more 
information. Once DND has been con-
figured, your programmable key 
switches DND on and off. If your 
phone shares a line with other phones, 
only your phone is affected by switch-
ing DND off or on.  When DND is 
enabled on your phone, you see   on 
the second row of your display. A 
caller trying to reach you hears a busy 
signal or recorded message, depend-
ing upon the server configuration. 

Programming a Speed Dial Key

You can configure your 
Programmable Keys in two ways; 
either directly through the phone, or 
by using the Aastra web client. Your 
system administrator can also 
program these keys through the 
configuration files.

NOTE: 

If your system administrator has 

configured any of the programma-
ble keys to be line keys, you cannot 
override them to make them speed 
dials. Please see your system 
administrator for more details.

Programming Keys Through your 
Phone 

1. 

Press 

K

. The screen displays 

"

Save to?

"

2. 

Select a Programmable Key 

M

 you 

wish to save to.  

3. 

At the "

Enter Number

" prompt, use 

the dial pad key to enter the 
number.

4. 

Press 

K

NOTE: 

To add a one second pause during 

number editing press 

O

.

5. 

At the "

Enter Name

" prompt, use the 

dial pad keys to select the letters. 
Continue to press the number key to 
access the next letter for that key 
(i.e. press 2 three times to access C). 
Press 

U

 to move to the next space, 

or wait a moment and the cursor 
will automatically advance. To 
insert a space between letters, press 

U

. To backspace and erase a 

mistake, press 

T

 or 

L

. You can 

save up to 16 letters and numbers 
on each programmable key.

Enter Number
5553491234_
Use Save to end

 


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16

 

Model 9133i SIP User Guide

Managing Calls

6. 

Press 

K

 to finish.

Saving from Hard keys to 
programmable keys

To save an entry from your Redial, 
Callers, or Directory lists:

1. 

Press the desired hard key 

n

 

or 

m

. From Callers or Redial, 

scroll through the list to find the 
name and number that you wish to 
save to your speed dial.

2. 

Press 

K

.

3. 

Press the selected speed dial. If the 
name is displayed with the number, 
both are saved to the speed dial.  If 
no name is displayed, you can enter 
the name using the dial pad.

4. 

Press 

K

 to finish.

Editing a Programmable Key 

You can edit a programmable key by:

1. 

Saving a new number to the key 
through the 

n

m

 or 

J

 keys on your phone, which 

overwrites the previous entry,

or

2. 

Editing the key through the Aastra 
web client. See the section 
“Programming Keys Through the 
Web Client”

 on page 17  for 

information on how to access the 
web client. To edit your key, delete 
the previous entry and write your 
new entry in the space. Click on 
Save Settings

 to save your new 

entry.

Your system administrator can also 
edit your programmable key settings 
through the configuration files. 

Deleting Programmable Key Items 
from Memory

You can delete a programmable key 
through the Aastra Web client. See the 
section “Programming Keys Through 
the Web Client”

 on page 17 .

Saved Memory key 
5553491234

 


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The Aastra 9133i Web Client

The Aastra 9133i Web Client 

You can also program your speed dial 
keys through the Aastra 9133i Web 
Client. 

From this web client, you can change 
some settings and view information 
about your phone.

To access the Aastra 9133i Web Client, 
open your web browser and enter the 
9133i IP Phone’s IP address into the 
address field, starting with the web 
prefix "http://".

NOTE: 

the Aastra web client supports 

Internet Explorer and Gecko 
engine based browsers like Firefox, 
Mozilla or Netscape.

Accessing the Aastra web client

1. 

To access the IP address specific to 
your phone:

a.

 Press 

I

, then select 

10 Phone 

Status

.

b.

 Under 

Phone Status

, select 

Network Port 1

, then scroll down 

to 

IP Address:

 to get your 

phone’s IP address. 

2. 

Open your web browser, and enter 
the 9133i phone’s IP address into 
the address field, starting with the 
web prefix "http://"

3. 

On the side menu of the Aastra 
9133i web Client, you will see three 
main categories: StatusUser, and 
Admin

.

Status:

 allows you to view your 

phone’s network status and 
phone version information 
(network, hardware, and 
firmware). 

Admin:

 contains administrator-only 

options to configure how the 
phone connects to voice 
services. These settings 
require an administrator 
password, and should only be 
accessed by your system 
administrator.

User: 

contains three options:

• Programmable keys
• Password
• Restart

Programmable Keys

This category allows you to configure 
what the programmable keys on your 
phone do.

Programming Keys Through the 
Web Client

1. 

Move your cursor to an empty line, 
and type in the name and number 
you wish to have as a speed dial (up 
to 16 letters and numbers maximum).

2. 

Click on Save Settings to finish.

3. 

To edit or delete programmable 
keys, erase the entry in the line you 
wish to edit, and re-type a new 
entry, if desired.

4. 

Click on Save Settings to finish. 

If quick access features like Call return 
and Voicemail have been configured 
on your PBX, you can type the name 

 


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18

 

Model 9133i SIP User Guide

The Aastra 9133i Web Client

of the quick access feature (i.e. Caller 
ID) and its corresponding access 
number (i.e.*69) in the name and 
number fields.

NOTE: 

If your system administrator has 

configured any of your program-
mable keys as line keys, you can-
not override them.

Password

This category allows you to change 
the web-access password for your 
phone. Changing your password 
ensures that only you can alter your 
phone settings, and helps keep your 
system secure.

To set up or change your password:

1. 

If you do not yet have a password, 
leave Current Password field blank.              
If you do have a password, type it in 
after Current Password.

2. 

Type in your new password at New 
Password

.

3. 

Type it in again at Password 
Confirm

.

4. 

Click on Set Password to finish and 
set your new password.

NOTE: 

See your system administrator if 

you have forgotten your password.

Restart

This category lets you restart your 
phone. You may be required to do this 
if your system administrator changes 
your SIP or network settings.

To restart your phone:

1. 

Press the Restart button.     

NOTE: 

this will restart the phone no mat-

ter what its current state is. You 
will not lose any of your stored 
information in your Callers, Redial 
or Directory listings.

 


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Limited Warranty

Limited Warranty 

Aastra Telecom warrants this product 
against defects and malfunctions during 
a one (1) year period from the date of 
original purchase.   If there is a defect or 
malfunction, Aastra Telecom shall, at its 
option, and as the exclusive remedy, 
either repair or replace the telephone set 
at no charge, if returned within the 
warranty period.
If replacement parts are used in making 
repairs, these parts may be refurbished, 
or may contain refurbished materials. If 
it is necessary to replace the telephone 
set, it may be replaced with a 
refurbished telephone of the same 
design and color. If it should become 
necessary to repair or replace a defective 
or malfunctioning telephone set under 
this warranty, the provisions of this 
warranty shall apply to the repaired or 
replaced telephone set until the 
expiration of ninety (90) days from the 
date of pick up, or the date of shipment 
to you, of the repaired or replacement 
set, or until the end of the original 
warranty period, whichever is later. 
Proof of the original purchase date is to 
be provided with all telephone sets 
returned for warranty repairs.
Exclusions

Aastra Telecom does not warrant its 
telephone sets to be compatible with the 
equipment of any particular telephone 
company. This warranty does not extend 
to damage to products resulting from 
improper installation or operation, 
alteration, accident, neglect, abuse, 
misuse, fire or natural causes such as 
storms or floods, after the telephone is in 
your possession.
Aastra Telecom shall not be liable for 
any incidental or consequential 
damages, including, but not limited to, 
loss, damage or expense directly or 
indirectly arising from the customers use 
of or inability to use this telephone, 
either separately or in combination with 
other equipment. This paragraph, 
however, shall not apply to 

consequential damages for injury to the 
person in the case of telephones used or 
bought for use primarily for personal, 
family or household purposes.
This warranty sets forth the entire 
liability and obligations of Aastra 
Telecom with respect to breach of 
warranty, and the warranties set forth or 
limited herein are the sole warranties 
and are in lieu of all other warranties, 
expressed or implied, including 
warranties or fitness for particular 
purpose and merchantability.
Warranty Repair Services 

Should the set fail during the warranty 
period;
In North America

, please call 

1-800-574-1611 

for further information.

Outside North America

, contact your 

sales representative for return 
instructions.
You will be responsible for shipping 
charges, if any. When you return this 
telephone for warranty service, you 
must present proof of purchase.
After Warranty Service

Aastra Telecom offers ongoing repair 
and support for this product. This 
service provides repair or replacement of 
your Aastra Telecom product, at Aastra 
Telecom's option, for a fixed charge. You 
are responsible for all shipping charges. 
For further information and shipping 
instructions;
In North America

, contact our service 

information number: 1-800-574-1611
Outside North America

, contact your 

sales representative.

NOTE: 

Repairs to this product may be 

made only by the manufacturer 
and its authorized agents, or by 
others who are legally authorized. 
This restriction applies during and 
after the warranty period. Unau-
thorized repair will void the war-
ranty.

41-0113-00 Rev. 00