Aastra 9110 User Manual - User Manual

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9110 USER GUIDE

9110 2 EF.book Page 0 Monday, March 29, 2004 3:51 PM

Table of Contents

Introduction .................................................................................................. 2

Emergency service Feature ........................................................................ 2
Unpacking your phone ................................................................................ 2
Key Descriptions ......................................................................................... 3

Basic Installation.......................................................................................... 5

Making and Answering Calls ...................................................................... 8

Making a call ............................................................................................... 8
Answering a Call ......................................................................................... 8
Using the Hold Key...................................................................................... 8
Making a Handsfree call.............................................................................. 8
Muting a Handsfree call .............................................................................. 9
Using the Redial ......................................................................................... 9
Adjusting the Handset and Speaker volume ............................................... 9
Adjusting the Ringer volume ....................................................................... 9
Set Indicator light ........................................................................................ 9

Memory keys .............................................................................................. 10

Saving numbers into memory keys ........................................................... 10
Labeling the memory keys ........................................................................ 10
Making calls from memory keys ............................................................... 11
Deleting memory keys............................................................................... 11
Saving features in memory keys ............................................................... 11
Using features keys ................................................................................... 12
Using the Dataport .................................................................................... 12

Troubleshooting ......................................................................................... 12

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Introduction

Congratulations....

. on the purchase of your 9110 telephone.

This guide contains operating information for your 9110.

Emergency Service Feature

The Model 9110 will continue to provide basic telephone service during
a power failure.

Unpacking your phone

Along with this user guide, the following items are included
with your telephone.

The 9110 is an advanced single-line telephone, that offers the following features:

• Handsfree (speakerphone) with mute

capabilities

• 7 speed dial positions for frequently called

numbers or feature access codes

• Last number redial
• Loop powered

Telephone

Memory key card
and plastic lens

Handset

Telephone line cord

Handset cord

Telephone stand

Regulatory sheet

Number card
and plastic lens

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Introduction

Key Descriptions

Redial

Save

Flash

Mute

Handset

Ringer Switch

Data Jack

Set Indicator

Light

Volume Bar

Dial Pad

Handsfree/Mute

7 Memory Keys

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Introduction

Keys

Key Description

Set Indicator
Light

Flashes when the telephone rings, or when a call is on hold; lights
up when a message is waiting. See

Set indicator light

on page 9

for more information.

7 Programmable
Keys

Stores a number or feature for easy access.

Ends an active call. It will not hang up a call that is on hold.

Places calls on or off hold. See

Using the Hold Key

on page 8

for more information.

Sets the handset and speaker volume while on call.

Activates the speaker and microphone so you can listen and talk
without using the handset; also mutes the microphone so that
your caller cannot hear you (the light indicator will

ash when

the microphone is muted).

Use with network features such as Call Waiting and Three Way
Calling (

ash is also referred to as link).

Dials the last number dialed out on the telephone. See

Using

Redial

on page 9 for more information.

Use to store numbers in memory keys.

Memory keys store numbers. See

Memory keys

on page 10.

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Basic Installation

1. Connect the Handset Cord

2.Connect the Line Cord

Attach one end of the coiled handset
cord to the handset and the other end to
the handset port

on the back of

the telephone.

Route the handset cord along the groove
leading off the side of the telephone as
shown in the illustration.

Plug one end of the telephone cord into

on the back of the telephone and the

other end to the phone jack.

3. Attach the Stand for Desk Use

If you plan to mount the telephone on the wall, you do not need to attach the stand.

Lower the stand as shown below into the
slots on the back of the telephone.

Slide the stand in the direction shown
below until it clicks into the locked position.

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Basic Installation

4. Attach the line cord to the telephone stand 5. Wall mounting installation

Route the line cord along the groove
on the telephone stand as shown in
the illustration.

It is recommended that you use a
wall-mounting plate which is available
through your telephone company
or a local retailer. You will

nd it easier

to wall-mount the telephone if you
purchase a short telephone cord and use
it in place of the long telephone cord.

Coil the telephone cord into the space
provided on the back of the telephone.

Line up the keys on the wall mounting
plate with the key holes on the back of
the telephone.

Place the telephone onto the wall
mounting plate, and then push down
to secure the telephone into place.

6. Wall mounting installation with stand

The telephone can be wall mounted at an angle (tipped back slightly) by using the
stand. Screw the stand to the wall using the two round holes in the stand (wedge
part down, holes up). Connect line cord to the telephone. Attach the telephone stand.

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Basic Installation

7. Insert the number card on

your telephone

8. Insert the Memory key card on your telephone

Write your telephone number
on the number card.

Place the number card into the
slot underneath the handset
cradle on the on the telephone.

Gently bend the clear plastic lens
and place it on top of the number
card in the slot.

This card contains the feature names for the
dedicated keys and label identi

cation spaces for

the seven programmable memory keys.

Place the card into the memory key card slot
on the telephone.

Gently bend the clear plastic lens and place it on
top of the memory key card in the slot.

For information on programming memory keys,
refer to

Memory keys

on page 10

Avoid potential electrical shock hazard and damage to the
telephone, by using the manufacturer-supplied parts. Speci

cally,

only use a two conductor modular line cord.

Substitution of non-approved parts will void the Aastra Telecom
Inc., warranty. If you have a question about your installation
or safety concerns, please call 1-800-574-1611 to speak with our
representative.

Redia

Save

Flash

Mute

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Making and Answering Calls

Making a call

With your telephone you can make and answer calls using your handset or

for speakerphone capabilities.

Answering a Call

Using the Hold Key

Note:

The 9110 automatically releases a call on hold when a person on an
extension telephone on the same line picks up the call. If you don’t hang up
the handset after you have put a call on hold and that call is picked up by
someone at another extension, the call is taken off hold but remains connected
to your telephone. If this happens, any background noise from your area will
be heard by the caller and the person at the other extension.

Making a Handsfree call

You don’t have to use the handset to use your telephone. Instead, you can use Handsfree
mode to place a call, or you can switch to Handsfree mode while a call is in progress.

Note:

After ending a handsfree call, you may

nd you must wait for at least

2 seconds prior to pressing

to obtain dial tone and initiating your next

call. This time is required to allow the network to completely disconnect
your last call.

To make a regular call:

Lift the handset or press

Enter the number using the dial pad.

To answer a call:

Lift the handset or press

To put a call on hold and take a call off hold:

Make or answer a call.

Press

. The set indicator light will

ash quickly to indicate there is a call on hold.

To retrieve the call, press

. If you don’t retrieve the call within

15 minutes, the call is automatically dropped.

To dial without picking up the handset:

To switch to a Handsfree call:

Press

Lift the handset.

Dial a number using the dial pad.

When the call is over, press

To switch to handsfree,
press

Hang up the handset.

When the call is over, press

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Making and Answering Calls

Muting a handsfree call

You can turn off the microphone so that the caller can’t hear you but you can still hear
the caller. Muting a call only works when you are in Handsfree mode.

Using Redial

Pressing Redial dials the last number dialed.

Adjusting the Handset and Speaker volume

Press the left or right side of the volume bar

to adjust the volume on

the handset or speaker. The handset volume resets to factory set volume level after
each call. The speaker volume remains at the level selected until the next time
you change it.

Adjusting the Ringer Volume

The ringer volume is controlled by a three position switch on the side of the Model
9110. The ringer volume can be set to low, medium, or high.

Set Indicator Light

The set indicator light, located on the top right hand corner of the Model 9110, flashes
and illuminates to provide information as follows:

To mute a handsfree call:

Press

Without lifting the handset, make a call.

To turn off the microphone, press

. You can hear your caller but your

caller cannot hear you. The light next to the key will flash to indicate the mute is
on.

To speak to your caller, press

again. Each time you press

, you

turn the microphone on or off.

When the call is over, press

To make a call using Redial:

Lift the handset or press

Press

Set indicator light flashes very quickly.

Incoming call.

Set indicator light flashes quickly.
(2 pulse/sec.)

Line is on HOLD.

Set indicator light flashes slowly.
(1 pulse/sec.)

Message Waiting*.

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Memory keys

Saving numbers into memory keys

You can save up to 7 speed dial numbers of your customers, business associates, or anyone
you call frequently in 9110’s seven memory keys.

Note:

In some operating environments, these steps must be completed within

20 seconds or the line will briefly disconnect. The telephone will not store
digits to memory if this occurs and you will have to repeat the steps
above to save to a memory key.

Labeling the memory keys

Your Memory key card has label identification spaces (shaded in grey) for each of the
seven programmable memory keys. Write the name of the autodialer or feature on
these spaces when you program a memory key.

To save a telephone number in a memory key:

Lift the handset or press

(the dial tone signal will continue

while you save).

Press

. You will hear a two tones.

Press the desired memory key you wish to store the number to.
You will hear one tone.

Use the dialpad to enter the number. You can enter any number up to 30 digits.
If you need to enter a 2 second pause (between your voice mail number and a
password, for example) press the

key. To program a number or code that

uses Flash, press the

key.

Press

to save the number into the memory key. You will hear two tones.

Hang up the handset or press

Redial

Save

Flash

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Memory keys

Making calls from memory keys

Deleting memory keys

Saving features in memory keys

For easy access, you can save the feature codes of telephone company services in
your memory keys. This works well with network features such as Call Forwarding
and Call Return. Some features require an On and Off code in two separate keys,
while other features are stored on only one key. The following procedures show you
how to save both an On and Off code.

Note:

In some operating environments, these steps must be completed within 20

seconds or the line will brie

y disconnect. The telephone will not store digits

to memory if this occurs and you will have to repeat the steps above to
save to a memory key.

†

Contact your telephone company for the appropriate feature codes. Some may require

subscription to Custom Calling Features.

To call from a memory key:

Lift the handset or press

Press the memory key to obtain the number you wish to dial.

To delete a memory key:

Lift the handset or press

(the dial tone signal will continue

while you delete).

Press

. You will hear two tones.

Press the desired memory key you wish to delete. You will hear
a different tone sound.

Press

. You will hear two tones.

Hang up the handset or press

To save a Feature On code:

To save a Feature Off code:

Lift the handset or press

(the dial tone signal will continue
while you save).

Lift the handset or press

(the dial tone signal will continue
while you save).

Press

. You will hear two tones.

Press

. You will hear two tones.

Press the desired memory key you
wish to store the feature code to.
You will hear one tone.

Enter the telephone company
feature code for turning the
feature on.

†

Enter the telephone company
feature code for turning the
feature off.

†

Press

to save the feature code

into the memory key. You will hear
two tones.

Press

to save the feature code

into the memory key. You will hear
two tones.

Hang up the handset or press

Label the memory key.

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Troubleshooting

Using feature keys

When a memory key is programmed with a feature code, you can use the memory
key to activate or deactivate the feature.

Using the Dataport

Located on the right hand side of the Model 9110, the dataport can be used to
connect another device such as a fax machine or computer modem to the phone.
Plug one end of the line cord to the phone and the other end to the device
to be connected.

The dataport can only be used when the phone is not in use.

Troubleshooting

The telephone wobbles.

Check that the handset cord is placed in the channel between the stand and the
telephone. See the illustration on page 6.

I cannot program a memory key.

Some of the memory keys may be factory-programmed. These keys are locked and
cannot be erased or reprogrammed.

How do I answer Call Waiting?

To answer a Call Waiting call, press

. You may have to subscribe to a Call

Waiting

†

service to use this feature.

I do not hear dial tone.

Check that the line cord and receiver cord are securely plugged into the proper jack
and are not damaged.

I hear dial tone or a recorded message when I am saving a number into a memory key.

This is normal. Since the 9110 is programmed off hook, a dial tone will continue while
you save or erase numbers or codes in memory keys. You may even hear beeps or
a recording. These sounds do not interfere with programming.

In some operating environments, these steps must be completed within 20 seconds
or the line will brie

y disconnect. The telephone will not store digits to memory if this

occurs and you will have to repeat the steps to save to a memory key.

I can’t get dial tone using the handsfree speakerphone after hanging up from a previous call.

In some operating environments, you must wait for at least two seconds after
ending a call before initiating your next call.

†

This service may have a different name in your area — contact your telephone

company for details.

To turn a feature on or off:

Press the memory key where you stored the desired feature.

Lift the handset or press

.The feature code is dialed out, which turns

the feature on or off.

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Index

Calling

from a memory key

from the Redial List

Calls

handsfree

holding

muting

Deleting

memory keys