911SafeTrack S4 Installation Manual - User Manual

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S4 Vehicle Security Tracker

Installation Guide

SAFETY-- SECURITY-- SIMPLICITY!

911SafeTrack.com

S4 Vehicle Security Tracker

Installation Guide

COPYRIGHTS

™

trademark and S4 Vehicle Security Tracker are
protected under 911Tracker, Inc. U.S. Patent
7,937,066 in the United States and other countries.

NOTICES

This document neither grants any license nor conveys any

rights with respect to the subject matter hereof or
otherwise. 911SafeTrack expressly retains all
intellectual and other property rights with respect to
this document and all matters set forth herein. Some
technical assertions of capability included herein are
estimates based on limited information gathered from
past experience.

WARRANTY

911SafeTrack provides this document “as is” without

warranty of any kind, express or implied, including
but not limited to the implied warranties of
merchantability or fitness for a particular purpose. In
no event shall 911Tracker, Inc. be liable for any
damages of any kind, arising out of or related to the
use or inability to use this document.

S4 Vehicle Security Tracker Installation Guide IG1710A (1.1)

Table of Contents

Introduction

Vehicles Equipped with Airbags

Tools Suggested for Installation

Equipment List

Install your Tracker

Step 1 – Register your S4 Tracker

Step 2 – Select Your Installation Location

Step 3 – Mount S4

Step 4 – Routing Cable

Step 5 – Connecting Cable

Step 6 – Testing Cable

Step 7 – Testing Basic S4 Operations

S4 Security Information

Troubleshooting

Warranty Limitations

Water Resistance

Battery Caution

Contacting Customer Support

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Introduction

Welcome to the S4 Tracker Installation Guide. This manual
will guide you through the steps required to successfully
install your S4 Tracker in your vehicle. Prior to installing
your S4 in your vehicle, you must register your S4 with
911SafeTrack. Please review the User Guide included in
the packaging and 911SafeTrack.com for information on
how to set S4 mode and S4 Emergency Contacts.

General Safety

This installation manual covers installation of the S4
Tracker and should be used to ensure a safe and functional
S4 installation. This equipment generates, uses and can
radiate Radio Frequency (RF) energy. If not installed and
used in accordance with the instructions, it may cause
harmful interference to radio communications. See S4 User
Guide for additional information.

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Vehicles Equipped with Airbags

DO NOT place objects, including communication
equipment, in the area of the airbag or in the airbag
deployment area.
• If the communication equipment is improperly installed
and the airbag inflates, this could cause serious injury.
• Airbag wiring is generally marked by use of a yellow plug,
yellow wire loom, yellow tape and/or yellow tag. The
Installer must use caution to identify any airbag wiring and
avoid cutting, testing or tapping into airbag wiring. Failure to
comply may cause airbag to inflate; this could cause
serious injury.
• Contact vehicle manufacturer’s corporate headquarters for
specific airbag information for the vehicle.

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Tools Suggested for Installation

• Screwdriver set
• Torx socket set
• Wire cutter/stripper
• Pliers
• Flashlight
• Multimeter

Equipment List

S4 Tracker (Front View)

S4 Tracker (Side View)

Cable C1310

Battery B1302

Installation Kit (Velcro set, zip-ties, wire connectors)

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Terminal 1 Red (G)

Green (C)

Connector

Install your Tracker
Step 1 – Register your S4 Tracker

Prior to installing your S4 Tracker in your vehicle, you must
register your Tracker by visiting www.911SafeTrack.com or
calling 911SafeTrack Customer Support at 1-877-427-7294.
You will need to provide the S4 Serial Number that can be
found on the bottom of the S4 (18 characters). You will also
need to provide the phone number for your mobile phone
that will be assigned as the Owner phone.

If S4 is being installed at an installation shop,
please see Step 7 and S4 Security Information.

Step 2 – Select Your Installation Location

Find a location to mount your S4. The location can either be
in a completely hidden location (preferred) such as behind
the glove box or behind the instrument panel or under a
seat or under a rear package shelf.
S4 may also be installed in a hidden location such as in the
glove box or in a console, which is accessible by the
Owner. The S4 should be securely fastened using the
supplied Velcro and/or zip ties. When mounting the S4:
• Make sure the positioning of the S4 does not interfere with
any of the vehicle components or impede safe operation of
the vehicle.
• Make sure that when the vehicle is reassembled that the
Cable is secure and cannot be pulled loose.

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To ensure proper operation, 911SafeTrack recommends

the S4 be installed in one of the three following
concealed locations.

Recommended Installation Locations

• Make sure you can route the Cable to the intended

location of the vehicle power source (usually the
under-dash relay/fuse box)

• DO NOT mount the S4 under the hood of the vehicle
• DO NOT mount the S4 where it will be exposed to

moisture

• DO NOT mount the S4 in a spot that will impede safe

vehicle operation

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Under rear
package shelf

Behind the glove
box

Underneath the
instrument panel

Step 3 – Mount S4

S4 Tracker package includes the S4 Tracker, S4 Installation
Cable, backup Battery, and S4 Installation Kit. You should
first mount the S4 Tracker, then install the Cable, then plug
in the Cable, and then plug in the backup Battery. S4 must
be mounted with the

911SafeTrack label pointed up

the internal GPS antenna is toward the sky.
We suggest mounting the S4 underneath the instrument
panel or behind the glove box using the supplied zip ties to
adhere the Tracker to the bundle of vehicle wires. You may
also mount the Tracker on a flat horizontal surface using the
supplied Velcro set. Just be sure the 911SafeTrack label is
pointed toward the sky.  The GPS receiver works fine if the
satellite signal passes through glass or plastic but does not
work if the signal tries to come through metal.
Note that most installations underneath the instrument
panel or glove box installations can be accomplished by
removing several screws that secure the plastic panel under
the instrument panel or attach the glove box assembly to
the vehicle dash.  Those screws may require a Phillips
screwdriver or a Torx socket.  When the glove box has
been loosened, temporarily unplug one or more connectors
that connect to courtesy lights or switches that are mounted
on the glove box assembly.
When the S4 is mounted, do not re-install the glove box or
plastic panel at this time and do not plug in the Cable, as
you need to route the Cable first.

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Step 4 -- Routing Cable

USE CAUTION WHEN PROBING WIRES IN THE
VEHICLE. AVOID HARNESS GOING INTO AND
AROUND THE AIRBAG MODULES. AVOID ANY
HARNESS TAPED IN YELLOW OR BEARING YELLOW
“SRS” (SUPPLEMENTAL RESTRAINT SYSTEM) TAGS.

Use wire ties to secure wiring from being pulled out of
the S4 and to ensure that the Cable does not interfere
with any vehicle components.

Cable has four wires to be connected:
Black – Ground
Red – 12v Power
White – Ignition
Yellow – Vehicle Alarm
Cable also has four optional wires that may be connected if
the Owner wishes to have the S4 outputs control vehicle
functions (See Step 5). These wires are:
Pink -- Out #1 12v Power
Orange (2 wires) – Relay contacts for starter solenoid
Blue – Out #2 Control for selected vehicle functions

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Step 5 – Connecting Cable

Determine connection points in the under-dash relay box for
all four wires before attaching any of the wires. When you
are sure of connection points, you may cut the Cable to a
shorter length, but be sure to leave some extra length. If
the Cable is too short, you can add extra length by carefully
splicing, soldering, and using electrical tape.
You can use the shop manual for your vehicle or access
online diagrams from online websites such as Mitchell 1
(Division of Snap-On™) at www.eautorepair.net
Usually the three connection points are available in the
under-dash relay block and vehicle chassis ground point is
nearby.

Ground (black) –

Near the relay block you will find a

vehicle chassis ground bolt with numerous black wires.
Attach the

black

wire to that bolt and make sure the bolt is

retightened properly.

Ignition (white) –

Using the shop manual diagram locate

the relay connection that provides a 12-volt level

only

when

the ignition key is turned On [called HOT IN RUN]. Locate
the relay coil connection (such as a back-up light relay) that
receives 12-volts when the key is On (will show on your
multimeter). Connect the S4

white

wire to the existing

vehicle wire using one of the S4 Installation Kit wire
connectors to capture the vehicle wire and use pliers to
squeeze tightly.

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Step 5 – Connecting Cable (continued #2)
Vehicle Alarm (yellow) --

Using the shop manual diagram

locate the wire from the vehicle security module that sounds
the alarm horn. Use the Installation Kit wire connector to
attach to the

yellow

wire going to the S4.

sure to

review

Step 7 -- Testing.

Note: If your vehicle does not have a vehicle alarm or if the
vehicle alarm does not work or if you don’t want the vehicle
alarm to alert the S4, you can leave the

yellow

wire

unconnected and cover the end with electrical tape. If your
vehicle does not have a vehicle alarm but has a keyfob
“Panic” button, you can connect the security module output
to the

yellow

wire to alert S4 if you press the panic button

for more than 8 seconds.

12v Power (red wire with fuse) --

Using the shop manual

diagram, locate the relay contact connection that provides a
constant 12-volt level (shown on your multimeter)
regardless of whether the ignition key is On or Off.  The
manual may say, “HOT AT ALL TIMES.”  Note: Standard
ODB diagnostic connector adjacent to the steering column
has the HOT AT ALL TIMES on pin 16.  Connect the S4

red

wire to the existing vehicle wire using one of the S4
Installation Kit wire connectors to capture the vehicle wire
and use pliers to squeeze tightly.

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Step 5 – Connecting Cable (continued #3)
Optional Outputs

S4 provides two output connections that may be used if
desired by the Owner:
Out #1 for engine starter disable / enable relay
Out #2 for brief pulse operation that maybe used for door
unlock, door lock, flash headlights, sound horn, etc.

Out #1 12v Power (pink wire with fuse)

– Connect the S4

pink

wire to same the same vehicle wire [HOT AT ALL

TIMES] that was used for the S4

red

wire. The included

relay provides two

orange

wires for the normally closed

(NC) contacts. Using the shop manual diagram locate the
vehicle wire from the ignition switch that feeds the starter
solenoid when the key is turned to start. Cut that wire and
connect the two

orange

wires so that starter power must go

through the relay contacts.  Under normal conditions, the
starter will operate normally.  If the Owner sends a secure
SMS to the S4, the S4 Out #1 energizes the relay, which
disables the starter.  Review Step 6 and Step 7.

Out #2 Pulse (blue wire)

– This S4 output is normally at

12v and goes to zero volts for 1 second if the Owner sends
a secure SMS to the S4. Maximum sink current is 250 mA.
Depending on the function desired by the Owner, the
Installer will decide if they need to add a relay or can use
this digital signal from the

blue

wire to trigger a logic

function in the appropriate vehicle module. In some cases,
the Installer may use a data transponder module to connect
to the vehicle control buss. Review Step 6 and Step 7.

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Step 6 – Testing Cable
Do not plug the Cable into the S4 Connector.

Using your multimeter or

computer-safe logic probe

, check the

following at the 10-pin connector of the Cable [be careful
not to enlarge or damage the small terminals] –
• Confirm that

terminal 4

with the

black

wire is connected

to vehicle ground using the ohm setting on your multimeter.
• Confirm that

terminal 3

with the

red

wire reads a constant

12-volts whether the ignition key is On or Off using the
voltage setting on you multimeter.
• Confirm that

terminal 6

with the

white

wire reads 12-volts

only when the ignition key is On.
• If you have connected the yellow wire, confirm that

terminal 7

with the

yellow

wire reads 12-volts and changes

to zero volts

only

when the horn is sounding. Try this by

arming the vehicle alarm and causing it to sound or using
the keyfob panic button (if provided).

If terminal 7 changes

from zero volts to 12-volts when alarm is sounding,

you will

need change S4 configuration in Step 7

If you have connected Out #1 or Out #2, perform the
following checks

[Do not plug the Cable into the S4

Connector]

• To verify Out #1 operation, carefully touch a test wire
connected to vehicle ground to

terminal 5

with the

green

wire to see that the relay energizes and that the starter
does not operate when the key is turned to start.

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Step 6 – Testing Cable (continued)

• To verify Out #2 operation, carefully touch a test wire
connected to vehicle ground to

terminal 8

with the

blue

wire to see that the desired operation occurs (door unlock,
door lock, flash headlights, sound horn, etc.).

If all Cable tests are confirmed, then --

Plug the Cable into the S4 Connector.
After a few seconds, S4 green LED (labeled

) and the red

LED (labeled

) will turn On. After a couple minutes, the

red LED will start flashing, showing GPS satellite lock.
Now plug the backup Battery into the 2-pin connector with
red and black wires going to

terminal 1 and 2

. Use a zip tie

to secure the battery to a nearby vehicle cable.

Once you have all connections properly tested, use the
small tie-wraps to secure the Cable to nearby vehicle
cables. Confirm that the

911SafeTrack label is pointed up

so the internal GPS antenna is toward the sky.

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Step 7 – Testing Basic S4 Operations
If S4 is being installed at an installation shop,

please

take note:

Each S4 has it’s own phone number. The

Owner is provided this number when they register with the
911SafeTrack Service.

The Owner needs to tell the

Installer the S4 number.

Turn On vehicle ignition and confirm (if visable) that the

green LED is On and the red LED starts to blink. Note:
The red LED may take a few minutes to start blinking.

Installer uses any cell phone to send S4 a text message

12345 gps

(note space after PIN) and checks to verify

that the S4 replies with a location text message.

Installer uses any phone to call S4 and listens to the

message, presses ‘

’, and listens to further message.

Then Installer presses ‘

’ and S4 makes a 3-party

conference call to a special 911SafeTrack

test number

and the Installer is able to hear a response confirming
success. S4 will send a confirming text message.

Do not press #, since S4 will call 911.

Installer can then send S4 a text message:

12345

at*user=0,InstallerMobileNumber,1

(note space after

PIN).

S4 will respond to the Installer with the message: OK.

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Step 7 – Testing Basic S4 Operations (continued)

Now the Installer can turn Off vehicle ignition and trigger the

vehicle alarm (or keyfob “Panic”) for at least 8 sec.  The
S4 can be programmed by SMS to detect an alarm signal
that is either high (12v) or low (0 v).  When S4 receives
the correct high or low alarm output signal, Installer will
receive an Alarm Sounding text notification.  This confirms
that the alarm connection is proper.

If terminal 7 goes to

12v for alarm

, Installer needs to send:

12345 at*alarm=1

(note space after PIN).

12345 at*alarm=0

changes the

alarm detection from high to low (note space after PIN).

If Out #1 has been connected, the Installer should check by

sending:

12345 relay on

(note space after PIN and space

after relay). The S4 will turn on the relay and the starter
will be disabled. Then the Installer should send:

12345

relay off

(note space after PIN and space after relay).

The S4 will turn the relay off and the starter will function
normally.

If Out #2 has been connected, the Installer should check by

sending:

12345 pulse

(note space after PIN). The S4 will

cause Out #2 to pulse for 1 second, which should activate
that function (door unlock, door lock, flash headlights,
sound horn, etc.) that was chosen by the Owner.

Now the Installer should send:

12345 at*user=0,OwnerMobileNumber,1

(note space

after PIN). This sets the Owner’s number in the S4.

Installation is now complete.

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S4 Security Information

S4 factory default will permit S4 to answer an incoming call
from any phone.  This is to permit best flexibility so that the
Owner may install the S4 or the Owner may arrange for an
installation shop to do the installation.
In default state [factory default PIN is 12345], the Installer
can use any mobile phone to control S4 using text message
(SMS) or by calling S4.  When basic installation and basic
S4 operations have been verified, then the Installer or the
Owner sends a text message that sets the Owner’s mobile
phone in the S4.  Once this is done, S4 will only respond to
incoming phone calls from the Owner’s mobile phone.
Then the Owner sends a text message that changes the
PIN number to a secret PIN that is chosen by the Owner.
Once this is done, S4 will only respond to text messages
with the Owner PIN.
There are two exceptions –

•

If the Owner sends S4 a text message instructing S4 to

‘authorize’ a particular phone number, S4 will accept certain
commands from that phone number (provided the message
has the Owner’s PIN). This permits the Owner to authorize
up to two emergency contact numbers.

•

If the Owner (or authorized phone) has commanded S4 to

call 911 and the 911 call should be suddenly terminated, S4
permits 911 to call back to S4 and S4 will answer for a
prescribed period time. Otherwise S4 will not accept a call
from 911 or any other non-authorized number.

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Troubleshooting
Issue

Action Required

Both LEDs Off

Check fuse in the black fuse holder
on the Cable. The fuse is a regular
plug-in automotive fuse, 2 Amp.
Temporarily unplug Cable from the
S4 and confirm that the

red

wire on

terminal 3

is providing 12-volts.

Green LED
continues blinking
(not solid On)

S4 is powered On and searching for
cellular connection. Check for
proper T-Mobile signal.

Red LED is On
constantly (not
blinking)

GPS is powered On and searching
for GPS satellite connection. Note:
The red LED may take

several

minutes

to start flashing if S4

power was just applied. Verify that
the S4 is mounted with
911SafeTrack label pointing toward
the sky. Move the vehicle to a new
location that does not have
obstacles directly overhead.

Vehicle alarm
lasting over 8-sec
does not cause
S4 to send SMS

Re-check if terminal 7 goes from
zero to 12v when alarm is sounding.
If it is, send SMS

12345 at*alarm=1

(note space after PIN).

If the Action Required does not correct the Issue, call
911SafeTrack Customer Support at 1-877-427-7294.

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Warranty Limitations

THIS WARRANTY SHALL BE NULL AND VOID IF THIS
PRODUCT: (a) IS MODIFIED, OPENED OR TAMPERED WITH;
(b) IS CONNECTED TO WRONG POLARITY POWER OR
VOLTAGE OUTSIDE OF SPECIFIED RANGE OR; (c) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNRESONABLE
USE OR OTHER CAUSES UNRELATED TO DEFECT IN
MATERIAL OR WORKMANSHIP.

Water Resistance

The S4 Tracker is to be placed inside of the vehicle in a location
that is not exposed to precipitation. S4 Tracker is not waterproof
and will not function when exposed to water.

Battery Caution

The Li-ion backup battery has been custom made; it
includes a protection and charging circuit.

Do not

try to use

any third-party battery with the S4.

•

Do not put the battery in a charger or equipment

with wrong terminals connected.

•

Avoid shorting the battery

• Do not immerse in water.
•

Keep out of the reach of children.

•

Dispose in accordance with local regulations

Contacting Customer Support

Need help with operating your S4 Tracker?
Contact 911SafeTrack Customer Support via the Internet
at www.911SafeTrack.com, or call toll free 1-877-427-7294,
8:00am to 6:00pm Pacific, Monday – Saturday, to speak to
a Customer Support representative.

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