Full Text Searchable PDF User Manual
Thank you for choosing TeeVee. To set up your
TeeVee box and enjoy all of the features available
with your device, please review the user manual.
Follow all steps before using this device and keep
for reference post installation.
We have made every effort to provide the most
current information about the device. We reserve
the right to update these instructions. Please visit
our website at teevee.tv for the latest information.
FOR FURTHER ASSISTANCE, PLEASE
Environment for System
Your Remote Control
Setting up Internet Connection
1.1: Key Features
Supports the following video formats: hevc, avi, mpg,
vob, rmvb, mkv, m2ts and ts
Supports the following audio formats: MP3, WMA, WAV,
AC3 DTS and AAC
Device supports SD/SDHC/MMC cards
Supports four USB 2.0 host connectors with a
maximum output of 1.5A/5V
Supports standard RJ45 cable network connection and
wireless network connections supported
Infrared remote control operation
1.2: Environment for System
Operation: Temperature limitation: 32-100°F; Humidity
Storage: Temperature limitation: 0-120°F, Humidity limitation:
1.3: Included Accessories
Your Remote Control
Power: Press to standby
Mute: Press to mute the volume
VOL+/VOL-: Increase or decrease volume
Home: Fast key to go back to the main
Return: Press to go back to the previous
CH+/CH-: Go to previous and next channel
Mouse: Press to switch to Mouse mode or
Navigation: press to navigate left/right/up/
down. Press OK to confirm your choice.
Menu: press to choose function menu
(video, music, photo, website)
Delete: press to backspace last input.
1/A/a: Switch between numbers and letters
Number and letter keypad
3.1: AV Connection
3.2: HDMI Connection
These are the apps you will use most frequently. You can add
additional apps from the Google Play store, which is already
installed on your TeeVee box. To add or remove an app from
the Home screen,
simply select or
unselect the app you
wish to display or
3.3: Start Up
Turn on the TeeVee box while the indicator light is blue.
This will bring you to the main menu.
Select “My Apps” and press OK
You will see icons for each of the different apps.
5.1: Setting up Internet Connection via Ethernet Cord
Select the PPPoE icon. You can configure your PPPoE here.
Select the “Browser” app from your My Apps screen, then
press OK. This app will allow you to browse the Internet.
Notice: You will need to go to the system settings to setup your
Select the “Media Center” icon to play all your preferred media.
5.4: File Browser
Select “File Browser” and press “OK” to view the device list.
When inserting with a USB device or SD/SDHC/MMC cards,
“Device is Mounting” will appear on the screen.
You can cut, copy, paste and move files and folders from the
device to the external storage card.
Select “Downloads” and press “OK”.
Here you can check the status of any apps downloading
from the Internet.
Select “WiFi” and the system will start scanning available WiFi
networks around you automatically.
Press OK to select your WiFi network and enter your
password. After authenticating the IP Address, “connected”
will appear meaning your WiFi is ready to use.
Notice: If WiFi connection fails, please try again.
Unzip upgrade package to the SD card. There will be three
files in the root as follows:
• SD Factory_Update_param.aml (some upgrade packages
do not have this file)
• xxx.zip (the actual upgrade zip file)
Insert HDMI cable and SD Card to the box (Connect the
other end of the HDMI cable to the TV HDMI port.)
Insert a stick to the AV Port.
There is a reset button inside
the AV Port. Keep pressing the
You can stop pressing the reset button when you see the
Android robot. Use the remote to choose “apply update from
EXT” Choose “Update from SDCard”. Choose “xxx.zip (upgrade
package file)”. Press OK.
When you see “Install/SDcard” the box is updating. After upgrade
you will see “Install from SDcard complete” at the bottom.
Use the remote to choose “Reboot System Now” and press
ok or plug the adapter in again to reboot the box.
When you are finished you will see the “Welcome” screen.
Tips: you can check the build number in Settings to confirm you have updated
the box successfully.
Insert power adapter
while still pressing the button.
Under no circumstances should you try to repair your TeeVee
box by yourself, doing this will invalidate the warranty. Do not
open the TeeVee Box as there is a risk of electric shock. If an
issue occurs, please review the following troubleshooting
information before taking your TeeVee Box in for repair. If
you are unable to correct the problem by following the steps
provided, please consult your dealer for help.
• Check if the power adapter is properly connected to
the outlet and the TeeVee Box.
• Reconnect the HDMI or AV cable.
• Check if the TV is on.
Press the power on the remote control to turn the
No Sound or distorted sound
• Adjust the volume.
• Check that the speakers are connected correctly.
No Audio or Digital Output
• Check the digital connections.
• Check if your amplifier is set correctly.
The TeeVee Box does not
respond to the Remote Control
• Aim the remote control directly at the sensor on the
front of the TeeVee Box.
• Reduce the distance to the TeeVee Box.
• Replace the batteries in the remote control.
Player does not respond
to some of the operating
commands during playback
• Operations may not be permitted - refer to the user
• Possibility of system halted, re-insert the power
adapter to restart.
No sound during movies
• The audio codec may not be supported by the TeeVee
Box. You can change to the supported audio on the
• Check the Volume.
The contents of the USB flash
drive cannot be read.
The USB flash drive format is not compatible with the box. If
one of the USB cannot be read, please turn off your TeeVee
Box for 30 seconds and restart the TeeVee Box.
Slow operation of the USB
Large file or high resolution USB flash drive can take a
longer time to read and display on the TV screen.
No sound with HDMI
• Check the connection between the TV and the HDMI
on the box.
• Check your TV system setup.
• Check the volume.
The contents of the USB flash
drive cannot be read
The USB flash drive format is not compatible with the box.
If the USB cannot be read, please turn off the TeeVee box
for 30 seconds and restart.
The TV screen is blank and the
player LED is blinking
• Turn off the TeeVee Box, wait 30 seconds and turn it
back on again.
• Check that the HDMI connection is correct or change
to another HDMI cable and set the output resolution
on the TeeVee Box to 720p.
Required Direct Private Network Connection:
Your TeeVee set top box is configured with an automated
private network connection to our broadcast system as
TeeVee services will not operate over the open internet.
This direct tunneled connection is pre-programmed to
activate on your box during start up and our unique TeeVee
app establishes the private tunnel connection directly to
the TeeVee broadcast center each time it is activated. You
may notice a delay and a verification process occurring as
the connection is established between the TeeVee box and
the broadcast center. This connection is not automatically
activated for other apps or services that you may use with or
download to this box . There is no additional charge for this
direct tunneled connection as it is included as part of your
monthly TeeVee subscription fee.
Sample Screen Acknowledgment:
This TeeVee set top box will not operate over the open
internet and requires a tunneled private network connection
to our broadcast system to receive signals. This required
direct tunneled connection is pre-programmed to activate on
your box during start up and in connection with the activation
of the TeeVee app. Any attempt to disable this connection
or to modify the manner in which signals are transmitted
to the TeeVee set top box will result in one more of the
following restrictions, including but not limited to, suspension
of service, termination of service, and the voiding of any
expressed or implied manufacturer warranty related to this
( ) I agree to all terms of the Acknowledgment above