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Facility Requirements Guide
Facility Requirements Guide
Please refer back to
most up-to-date Facility Requirements Guide
About this manual
This document includes all of the overall facility requirements that will be needed to have a successful
installation when our 3D Systems Field Service Engineer or 3D Systems certiﬁed servicing reseller
arrive to install your 3D printer.
What is a Facility Requirements Guide
This guide provides important information on selecting a facility location and planning for the
installation of 3D Systems' ProJet® Professional Printing System. It also presents planning guidelines to
facilitate fast, convenient installation and operation of your printer.
A description of hardware, software, part material, networking components, and documentation that comprise the ProJet® Professional Printing
An overview of the site requirements in typical engineering and design work spaces. These involve basic access, electrical, and environmental
conditions for conﬁguring a safe and eﬃcient work area.
A checklist is included to ensure that the facility is adequately prepared for installation of your printer.
Information on how to obtain assistance from 3D Systems Customer Support Team.
Symbols Used In This Guide
Safety Symbols and Deﬁnitions
READ SYMBOL: Read the Service Manual before opening doors or removing
panels. Access panels are for Service only and should be opened only by
certiﬁed service personnel or trained maintenance personnel.
UV RADIATION HAZARD: Invisible UV radiation is accessible in the vicinity of this
sign or behind the panel. Radiation can cause eye injury or blindness, burn
injury and/or ﬁre. Access panels are for service only and should be opened only
by certiﬁed service personnel.
ELECTRICAL SHOCK HAZARD: High voltage electricity is accessible in the vicinity
of this sign or behind the access panel. High voltage can cause severe burns or
death, as well as ﬁres. Access panels are for service only and should be opened
only by certiﬁed service personnel or trained maintenance personnel.
HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid
contact. Hot surfaces can cause burn injury or ﬁre. Allow surface to cool before touching. Access panels are for
service only and should be opened only by certiﬁed service personnel or trained maintenance personnel.
HARMFUL IRRITANT WARNING: Indicates that skin or eye irritation could result while exposed to a chemical
CAUTION: Indicates the possibility of loss of data or damage to equipment.
WARNING: Indicates the possibility of injury or death to personnel.
CRUSH/PINCH HAZARD WARNING
A crush or pinch hazard is in the vicinity of this sign or behind the access panel.
Access panels are for service only and should be opened only by certiﬁed service personnel or trained maintenance
HAND ENTANGLEMENT WARNING:
WEAR GLOVES: when handling certain materials or touching surfaces that may contain the materials.
ULTRAVIOLET RADIATION INSIDE: Exposure may cause eye damage. Do not operate without covers. Wear UV eye
SPLASH HAZARD WARNING: Splashing liquid may be present in this area. Wear safety glasses with side shields to
provide eye protection.
The ProJet Professional Printing System
Professional Printing System consist of the following components, providing these
Outputs 3-dimensional prints from digital data supplied to the printer in the required .stl ﬁle format, using one or a two-material process.
One licensed copy of 3D SPRINT™ Software that can be downloaded from the
tab, with integrated online Help and Quick
Reference Guide This software provides the user with the ability to set up and submit jobs to the printer Your workstation should meet the minimum
"Client Workstation Requirements."
VisiJet® support and build materials - VisiJet
build material is for production of the actual prints, and the VisiJet
support material produces the
required support structures necessary to build 3-dimensional prints. These materials are formulated exclusively for use with the ProJet
What is Included with a ProJet
Professional Printing System
The printer ships with one crated ProJet® Professional Printing System containing an accessory kit
which consist of:
Disposible Nitrile Gloves
1.75 kg Bottle VisiJet 5500 Support Material
2.0 kg Bottle VisiJet CR-CL Rigid Clear Build Material
2.0 kg Bottle VisiJet CE-NT Elastomeric Natural Build
SDS/MSDS Sheets, (for materials provided with the printer)
1 per material
Drop Mass Platform
This section provides detail relating to site selection, site preparation and readiness of the facility to
accept and install the printer. Discuss the appropriate equipment locations with a 3D Systems'
representative, so that the equipment is located in a convenient, appropriate location based on your
organization's needs. When planning an installation, consider:
• Space Planning
• Access Area Surrounding Printers
• Unit Portability
• Client Workstation Requirements
• Network Interface
• Material Storage
• Material Bottle Disposal
Printer Weight and Dimensions
Printer Weight and Dimensions
Weight: 935 kg, (2060 lbs)
Dimensions (H x W x D) 162 x 170 x 90 cm, (63.8 x 66.9 x 35.4 in.)
Printer Weight and Dimensions, (Crated)
Weight: 1180 Kg, (2600 lbs.)
Dimensions (H x W x D) 203.2 x 200.7 x 165 cm, (80 x 79 x 65 in.)
Below is a suggested ﬂoor plan for the printer installation. Each printer requires use of a dedicated
circuit. Multiple printers CAN NOT be located on a single circuit. An additional 110 or 220 VAC outlet is
recommended for service needs.
The outlet location must be near the printer and remain accessible to the end user at all times.
The printer MUST be placed on a vibration free concrete ﬂoor. Do not install on any other ﬂoor covering
such as vinyl, tile, carpeting, etc.. Doing so WILL aﬀect machine performance.
A freezer is required for cooling parts after builds. The size of the freezer must be able to accommodate
the build platform’s size of (L x W) 55 x 41.3 cm, (22 x 16.25 in.)
Access Area Surrounding The Printer
At least 36” (908mm) of unobstructed ﬂoor space is recommended around each side of the printer to
allow unobstructed service access to the drawers and doors.
The 36 inch distance of unobstructed access around the printer is required for service. The
power cord is classiﬁed as the emergency disconnect device for this printer. In an emergency
situation, the service technician must have unobstructed access to the power cord.
CAUTION: NEVER unpack, assemble, or connect any component of the shipment without
the aid of a qualiﬁed, 3D Systems Field Service Engineer or 3D Systems certiﬁed
servicing reseller. 3D Systems accepts no responsibility for damaged, defective, or
incomplete systems uncrated by anyone other than 3D Systems Field Service Engineer
or authorized reseller.
CAUTION: The casters provided have a small diameter and are not intended for use on rough or uneven surfaces including
CAUTION: To avoid the risk of tipping the printer when moving between locations, only push from the left or right end of the
printer. Do not push from the front or back of the printer.
The printer is intended to be lifted from the crate base using a fork lift and placed on the casters to roll
to its ﬁnal destination. The ProJet Printing System is equipped with caster-type rollers. Leveling can be
accomplished using the threaded leveling feet.
CAUTION: Once the printer is installed, it cannot be moved without the aid of a qualiﬁed, 3D Systems Field Service
Engineer or 3D Systems certiﬁed servicing reseller. 3D Systems accepts no responsibility for damage to the printer by
anyone other than 3D Systems Field Service Engineer or authorized reseller.
When moving, DO NOT push from the front of the printer. It can tip over if casters are on uneven
ﬂooring. Always push printer from the side.
NOTE: All 240VAC markets require a step down transformer with 100-120VAC output for proper
Please have 3D Systems direct or partner order the correct nationalization kit.
The installation of the printer shall comply with the National Standards and/or Electrical Codes of the
country in which it is placed.
Printer Power Considerations
During normal operation, the power usage of the printer will not exceed the continuous current rating
indicated in the electrical section (above). A dedicated, surge-and-spike protected electrical power
circuit for each printer should be provided that meets or exceeds the corresponding continuous current
Protected Power/Uninterrupted Power
A dedicated, surge and spike protected electrical power circuit is recommended for each printer installed. No other equipment is to be installed on
Uninterrupted power/active battery backup is recommended, especially in areas where circuits may be aﬀected by an outside source, e.g., lightning
strikes, power interruption, etc.
A 5kVA UPS supplying 120V to the product is required. The machine shall be powered by 100-120V nominal when a UPS is utilized. Some examples of
suppliers are Toshiba, APC, Eaton and Liebert. For International 230V markets, a stepdown transformer is always required. Power loss during a build
will cause the build to fail and can cause damage to your printer.
For installations with a UPS, consult the installation guide for the UPS to determine wiring and circuit requirements in advance of printer installation.
ProJet® XL Finisher (Optional) Power Requirements
The ProJet® XL Finisher must be hardwired and installed by a Certiﬁed Electrician. For more
information about the ProJet® XL Finisher click
Client Workstation Requirements
Before a part can be built on the printer, the build data ﬁle must be saved or exported to the industry-
standard .stl ﬁle format, and submitted over the network. The client software which is installed on the
users' workstation allows the user to select, preview, and submit jobs, as well as manage the build
queue (for designated administrators).
Prior to installing the software, ensure that each workstation meets the following minimum
speciﬁcations. The speciﬁcations described represent 3D Systems tested minimum "baseline"
conﬁguration for using the client software.
Windows 7, 8 or 10 (64 bit)
Intel or AMD processor with a minimum of 2.0GHz
Multiple core processor. Hyper-
threading and clock speeds above
3GHz can be beneﬁcial but should be
paired with a good balance of cores.
30GB of available hard-disk space for
Temporary ﬁle cache requires about 3GB
free disk space for every 100 million
SSD or 10,000 RPM HDD
- OpenGL 2.1 and GLSL 1.20 enabled graphics card
- Screen resolution 1280x960
Intel HD or Iris (HD 4000 or newer), or
Nvidia GeForce GTX 285, Quadro 1000 or newer, or
AMD Radeon HD 6450 or newer
- OpenGL 3.2 and GLSL 1.50 enabled graphics card.
- NVidia or AMD GPU with 1GB of RAM or more
- Screen resolution 1280x1024 or higher
3 button mouse with scroll
Internet Explorer 9 or newer
Microsoft .NET Framework 4.5 (installed with application)
Google Chrome or Internet Explorer 11
An Ethernet network connection to transfer print jobs from workstation(s) to the printer is required.
Network Speciﬁcations, Physical: The machine's internal controller provides an integrated, 100-
megabit-per-second (Mbps) or Gigabit Ethernet network connection. This connection supports both the
100base-T and 1000base-T Ethernet standards. The controller's connector (an RJ45 socket located on
the back panel) is designed for attaching a shielded twisted pair (UTP) Ethernet cable.
When a facility's internal network is not 100base-T or 1000base-T, a media converter, such as a Coax
to 100base-T will be required. Consult with your organization's network engineering or MIS staﬀ to
provide assistance with these requirements.
The printer works on networks running TCP/IP ONLY. Each printer MUST have a STATIC IP address on
the network. Additionally, each printer's subnet mask and default gateway must be known and
available to the 3D Systems Field Service Engineer or authorized reseller at the time of installation, and
should also be known by personnel installing the client software. They will need access either to the
appropriate subnet mask or the individual IP address of each printer to complete the workstation
software installation, and to enable access to any printer on the network.
Not all networks have TCP/IP installed. Make sure to have a network administrator check that TCP/IP
are both installed and are running as required PRIOR TO THE ARRIVAL of the printer.
Part and support materials should be stored in a conveniently located storage cabinet in close
proximity to the printer. A cabinet is recommended to protect against long term exposure to external
UV light sources, including sunlight, overhead lighting, or other UV light sources. Storage temperature
of the material should not exceed the speciﬁed maximum of 35°C (95°F). Part material should be
stored away from strong oxidizing agents, such as hydrogen peroxide, bromine, or chromic acid.
When storing material bottles that have been used but still have material in the bottles, do not lay the
bottles on their side in storage. Store the material bottle in the original box with the side spacers
installed. DO NOT rest on the nose of the bottle. Also, in the case where bottles with materials are
removed from the MDM and are still warm, the material bottle must be stored with the cap vented. If
the warm bottle is not vented, the wax will contract during cooling and cause the bottom of the
material bottle to ﬂatten. If this happens, the bottle cannot be reinstalled into the MDM.
More detailed information on the VisiJet® build material and VisiJet® support material, relevant
applicable safety precautions and remediation, and speciﬁc storage and disposal requirements, can be
found in the
Safety Data Sheet
(SDS). Your organizations’ Facilities Manager (or equivalent) should
maintain a copy of the two
documents, and provide ready, convenient access to these documents.
To obtain the VisiJet material SDS from 3D Systems, click
for additional copies. If further
information is needed, please contact 3D Systems’ Customer Hotline
Material Bottle Disposal
Used part material bottles must be disposed of in a manner consistent with local and other applicable
laws and regulations governing such materials. Refer to the VisiJet® materials'
sheets prior to
shipment of the ProJet™ Professional Modeling System. Discuss your organization's methods for
disposing or recycling of such material with your facilities manager, or for more information, contact 3D
Systems' Customer Support Hot line
Locate the printer in a convenient location meeting the requirements speciﬁed in this document. The
printer is designed for indoor use only. To ensure optimum performance, it is important that the printer
must be installed in a clean, dry, air-conditioned room. Avoid placing the printer in any environment
with airborne contaminants, including cigarette smoke, fumes, and mechanical particulates that can
adversely aﬀect the long term functioning of this equipment.
A number of the ProJet® MJP 5600 System's internal electronic components as well as the part
material, are sensitive both to ambient temperature and, to some extent, humidity. In addition, the
build process itself can be temperature-sensitive within certain limits. The operating temperature range
should be between 18-28°C (64-82°F); optimal operational environment is 21-24°C (70-75°F).
Humidity should be maintained at a minimum 30% and a maximum 70% relative humidity. Optimal is
35-45% relative humidity.
The printer is equipped with its own internal light build chamber, and back lit operating panel control
Vibration and Shock
The printer consists of many precision mechanical and sensing systems that are sensitive to vibration
during the build process. To maximize the quality and accuracy of the build, it is required that the unit
not be near heavy machinery or any source causing high vibration or shock (i.e. exterior walls near
train tracks or airports).
NOTE: The printer MUST be placed on a vibration free concrete ﬂoor. Do not install on
any other ﬂoor covering such as vinyl, tile, carpeting, etc.. Doing so WILL aﬀect
Elevation up to 2000 meters ( 6561 feet).
Preparation for Shipment Arrival
The following topics should be arranged PRIOR TO THE ARRIVAL OF THE SYSTEM, to simplify installation
of the ProJet
5600 Printing Systems. Refer to later sections of this guide for details of this procedure.
Make sure the following resources are available:
____ A forklift or similar, heavy-duty equipment required for unloading the printer crate from the
truck to the location where it will be uncrated and installed.
____ Network connection(s)
____ Hard wire power outlet(s) - a dedicated circuit to power the printer
____ Optional UPS (customer purchased) 5kVA minimum properly wired for input and output
voltages to operate the machine at designated voltages.
____ Storage for extra printer material containers and other consumables
____ At least one (1), networked graphics workstation or CAD/CAM/CAE terminal meeting the
requirements described in Client Workstation Requirements.
Note: Retain the shipping crate, brackets and hardware in case the ProJet™ Professional Printing
System needs to be shipped back to the manufacturer for repair. These crates are designed to
allow fast, easy removal and packaging of the product. If printer needs to be return to the
manufacturer, contact 3D Systems
for shipping instructions.
Printer Advance Preparation Checklist
Unless governed by prior arrangement, 3D Systems is not responsible for loading the client software on
the user's workstation(s). BEFORE THE PRINTER ARRIVES, ensure that your workstation is capable of
supporting the requirements of both the client software and communication with the machine via your
Review this list with a network administrator, IT department, facilities manager or other responsible
persons within your organization. Complete and place a check mark next to each item. Once
everything is complete, photocopy this page, and fax it to the number checked or provided on the
bottom of the inside back cover of this document. If no number is provided or relevant, then fax to +1
Please complete the following (if making a copy to ﬁll in, please print):
Company Name: _______________________________________________________________________
Contact (Print full name): ______________________________________________________________
Date faxed: ____________________________________________________________________________
Telephone (with area code): ___________________________________________________________
Please place a check in each box once that item is complete.
Final installation site selected. The intended physical location for each ProJet
Professional Printing System(s) should be selected
in advance, and checked for adherence to the guidelines set out in this guide.
If required by the shipper, a method of removing the crate from the shipper’s truck has been arranged (forklift is required) and is
available to transfer the crate(s) to the de-crating location.
NETWORK CONNECTION IS INSTALLED. An RJ45 (UTP, female connection jack) Ethernet network connection for EACH printer that
is to be installed at the delivery site must be installed, tested and functioning.
Operating system and workstation conﬁgurations are compatible and meet the minimum requirements as stated in the section,
“Client Workstation Requirements”.
TCP/IP is installed and enabled.
Static IP address(es) has been allocated for each printer ordered. A permanent IP address on the network is assigned
(presumably by a Network Administrator) to each printer that is to be connected to the network.
Enter IP address: ___________________________________________________
Test each IP address by pinging it, or by temporarily connecting a network resource (such as a workstation or a Printer) and
“pinging” from another workstation on the network.
Dedicated line, with a surge-and-spike-protected electrical power circuit for each printer, meeting one of the following
speciﬁcations. Place check mark beside the appropriate speciﬁcation:
____ 115 VAC, 50/60 Hz (dedicated 20 amp breaker)
____ 230 VAC 50/60 Hz (dedicated 15 amp breaker)
Optional uninterrupted power supply (customer purchased) with a
minimum 5kVA supplying 120V. The customer is responsible for correct power to the
UPS and from the UPS to operate the ProJet 5600 at correct voltages and current
requirements. 90-120VAC @ 20amps maximum. Place a check mark to either Yes or No
Before the printer is installed into this facility, we acknowledge that the installation site complies with
the speciﬁcations stated in the
ProJet™ Facility Requirements Guide. Once the printer is installed, we agree not to alter any
requirements without consulting with 3D
Systems' Customer Service Representative. If alteration are made without consulting 3D Systems, it
may void the system's warranty.
Customer Signature: _________________________________________________________ Date: _______________
Limitation of Liability
3D Systems is not, in any event, liable for any damages, including lost proﬁts, cost of cover, or other
special, incidental, consequential, or indirect damages arising from the use of this document, however
caused and on any theory of liability. This limitation will apply even if 3D Systems or an authorized
dealer or representative has been otherwise advised of the possibility of such damage. This document,
in whole or in part, may be changed or modiﬁed at any time at the sole discretion of 3D Systems,
3D Systems is conﬁdent that you will be very satisﬁed with the purchase of your ProJet
Printing System. Enjoy the ability to produce high quality parts from your 3-D digital data. We are
dedicated to developing a relationship that extends beyond the terms of the sale. Please take the time
to contact 3D Systems with questions, comments or suggestions about your ProJet
Printing System, or other products or services. 3D Systems strives for higher quality, better products,
and comprehensive services to beneﬁt our customers.
Contacting 3D Systems
NOTE: Whenever you have a problem or a question it is best to contact your reseller directly ﬁrst.
If the certiﬁed partner cannot help you then there is a Customer Support Hotline you can use. If you
receive an unrecoverable error message, or if you need to contact us for another problem, you may
contact our Customer Support Hotline. Before you call Customer Support with a problem or question,
please make sure that you have the following information:
The serial number of your printer is printed on a label inside the ﬁlter door or by accessing the UI and selecting
A brief description of the problem, including the exact error message.
When the problem occurred; for example, when you submitted a job, during the beginning or the end of a print, or after power oﬀ recovery, etc.
Customer Support Hotline
Please contact your Customer Support Hotline at one of the following numbers:
US and Canada: 888-598-1438
UK and EMEA: +44 1442 279883
International: +1 803-326-3930
ProJet® MJP 5600 service procedures must be performed only by a 3D Systems-certiﬁed service
technician unless this guide explicitly states otherwise. If your 3D printer system needs service, contact
3D Systems Technical Support at the following numbers:
In the United States or Canada, call 800-793-3669
In Europe, call +49-6151-357357
You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at
For material safety data sheet, go to