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3D Systems ProJet MJP 5600 Original Instructions Manual

Made by: 3D Systems
Type: Original Instructions
Category: 3D Printers
Pages: 17
Size: 5.41 MB


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Facility Requirements Guide




 MJP 5600

Facility Requirements Guide

Rev D 


Original Instructions

Please refer back to


 for the

most up-to-date Facility Requirements Guide

About this manual

This document includes all of the overall facility requirements that will be needed to have a successful

installation when our 3D Systems Field Service Engineer or 3D Systems certified servicing reseller

arrive to install your 3D printer.


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What is a Facility Requirements Guide

This guide provides important information on selecting a facility location and planning for the

installation of 3D Systems' ProJet® Professional Printing System. It also presents planning guidelines to

facilitate fast, convenient installation and operation of your printer.
What's Inside: 

A description of hardware, software, part material, networking components, and documentation that comprise the ProJet® Professional Printing
An overview of the site requirements in typical engineering and design work spaces. These involve basic access, electrical, and environmental
conditions for configuring a safe and efficient work area. 
A checklist is included to ensure that the facility is adequately prepared for installation of your printer. 
Information on how to obtain assistance from 3D Systems Customer Support Team. 


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Symbols Used In This Guide

Safety Symbols and Definitions

READ SYMBOL: Read the Service Manual before opening doors or removing

panels. Access panels are for Service only and should be opened only by

certified service personnel or trained maintenance personnel.

UV RADIATION HAZARD: Invisible UV radiation is accessible in the vicinity of this

sign or behind the panel. Radiation can cause eye injury or blindness, burn

injury and/or fire. Access panels are for service only and should be opened only

by certified service personnel.

ELECTRICAL SHOCK HAZARD: High voltage electricity is accessible in the vicinity

of this sign or behind the access panel. High voltage can cause severe burns or

death, as well as fires. Access panels are for service only and should be opened

only by certified service personnel or trained maintenance personnel.

HOT SURFACE HAZARD: A hot surface is accessible in the vicinity of this sign or behind the access panel. Avoid
contact. Hot surfaces can cause burn injury or fire. Allow surface to cool before touching. Access panels are for
service only and should be opened only by certified service personnel or trained maintenance personnel.
HARMFUL IRRITANT WARNING: Indicates that skin or eye irritation could result while exposed to a chemical
CAUTION: Indicates the possibility of loss of data or damage to equipment.
WARNING: Indicates the possibility of injury or death to personnel.


A crush or pinch hazard is in the vicinity of this sign or behind the access panel.

Access panels are for service only and should be opened only by certified service personnel or trained maintenance


WEAR GLOVES: when handling certain materials or touching surfaces that may contain the materials.

ULTRAVIOLET RADIATION INSIDE: Exposure may cause eye damage. Do not operate without covers. Wear UV eye
 Splashing liquid may be present in this area. Wear safety glasses with side shields to
provide eye protection.


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The ProJet Professional Printing System

The ProJet


Professional Printing System consist of the following components, providing these


Outputs 3-dimensional prints from digital data supplied to the printer in the required .stl file format, using one or a two-material process. 
One licensed copy of 3D SPRINT™ Software that can be downloaded from the 

Software Downloads

 tab, with integrated online Help and Quick

Reference Guide This software provides the user with the ability to set up and submit jobs to the printer  Your workstation should meet the minimum
"Client Workstation Requirements." 

VisiJet® support and build materials - VisiJet


 build material is for production of the actual prints, and the VisiJet


 support material produces the

required support structures necessary to build 3-dimensional prints. These materials are formulated exclusively for use with the ProJet



Printing System. 

What is Included with a ProJet


 Professional Printing System 

The printer ships with one crated ProJet® Professional Printing System containing an accessory kit

which consist of: 



Disposible Nitrile Gloves

1 Box

Build Platform


1.75 kg Bottle VisiJet 5500 Support Material


2.0 kg Bottle VisiJet CR-CL Rigid Clear Build Material


2.0 kg Bottle VisiJet CE-NT Elastomeric Natural Build


EC Declaration


SDS/MSDS Sheets, (for materials provided with the printer)

1 per material

Drop Mass Platform


Network Settings




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Facility Guidelines

This section provides detail relating to site selection, site preparation and readiness of the facility to

accept and install the printer. Discuss the appropriate equipment locations with a 3D Systems'

representative, so that the equipment is located in a convenient, appropriate location based on your

organization's needs. When planning an installation, consider:

• Space Planning 
• Access Area Surrounding Printers 
• Unit Portability 
• Electrical 

• Client Workstation Requirements 
• Network Interface 
• Material Storage 
• Material Bottle Disposal 


Printer Weight and Dimensions

Printer Weight and Dimensions
Weight: 935 kg, (2060 lbs)

Dimensions (H x W x D)   162  x  170  x  90 cm,   (63.8  x  66.9  x  35.4  in.)
Printer Weight and Dimensions, (Crated)
Weight: 1180 Kg, (2600 lbs.)

Dimensions (H x W x D)   203.2  x  200.7  x  165 cm,   (80  x  79  x  65  in.)

Space Planning

Below is a suggested floor plan for the printer installation. Each printer requires use of a dedicated

circuit. Multiple printers CAN NOT be located on a single circuit. An additional 110 or 220 VAC outlet is

recommended for service needs.  
The outlet location must be near the printer and remain accessible to the end user at all times. 
The printer MUST be placed on a vibration free concrete floor. Do not install on any other floor covering

such as vinyl, tile, carpeting, etc.. Doing so WILL affect machine performance.


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A freezer is required for cooling parts after builds. The size of the freezer must be able to accommodate

the build platform’s size of (L x W) 55 x 41.3 cm,  (22  x 16.25 in.) 
Access Area Surrounding The Printer 
At least 36” (908mm) of unobstructed floor space is recommended around each side of the printer to

allow unobstructed service access to the drawers and doors. 
The 36 inch distance of unobstructed access around the printer is required for service.  The

power cord is classified as the emergency disconnect device for this printer.  In an emergency

situation, the service technician must have unobstructed access to the power cord.



Unit Portability

CAUTION: NEVER unpack, assemble, or connect any component of the shipment without

the aid of a qualified, 3D Systems Field Service Engineer or 3D Systems certified

servicing reseller. 3D Systems accepts no responsibility for damaged, defective, or

incomplete systems uncrated by anyone other than 3D Systems Field Service Engineer

or authorized reseller.

CAUTION: The casters provided have a small diameter and are not intended for use on rough or uneven surfaces including
CAUTION: To avoid the risk of tipping the printer when moving between locations, only push from the left or right end  of the
printer.  Do not push from the front or back of the printer.

The printer is intended to be lifted from the crate base using a fork lift and placed on the casters to roll

to its final destination.  The ProJet Printing System is equipped with caster-type rollers. Leveling can be

accomplished  using the threaded leveling feet. 


CAUTION: Once the printer is installed, it cannot be moved without the aid of a qualified, 3D Systems Field Service

Engineer or 3D Systems certified servicing reseller. 3D Systems accepts no responsibility for damage to the printer by

anyone other than 3D Systems Field Service Engineer or authorized reseller. 


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When moving, DO NOT push from the front of the printer. It can tip over if casters are on uneven

flooring. Always push printer from the side. 
Power Requirements





 100 VAC

50/60 Hz



 115 VAC

50/60 Hz



 240 VAC

50/60 Hz



NOTE: All 240VAC markets require a step down transformer with 100-120VAC output for proper

heater control.

Please have 3D Systems direct or partner order the correct nationalization kit.

The installation of the printer shall comply with the National Standards and/or Electrical Codes of the

country in which it is placed. 

 Printer Power Considerations 

During normal operation, the power usage of the printer will not exceed the continuous current rating

indicated in the electrical section (above). A dedicated, surge-and-spike protected electrical power

circuit for each printer should be provided that meets or exceeds the corresponding continuous current

Protected Power/Uninterrupted Power

A dedicated, surge and spike protected electrical power circuit is recommended for each printer installed. No other equipment is to be installed on
this circuit. 
Uninterrupted power/active battery backup is recommended, especially in areas where circuits may be affected by an outside source, e.g., lightning
strikes, power interruption, etc.
A 5kVA UPS supplying 120V to the product is required. The machine shall be powered by 100-120V nominal when a UPS is utilized. Some examples of
suppliers are Toshiba, APC, Eaton and Liebert. For International 230V markets, a stepdown transformer is always required. Power loss during a build
will cause the build to fail and can cause damage to your printer.
For installations with a UPS, consult the installation guide for the UPS to determine wiring and circuit requirements in advance of printer installation. 

ProJet® XL Finisher (Optional) Power Requirements
The ProJet® XL Finisher must be hardwired and installed by a Certified Electrician. For more

information about the ProJet® XL Finisher click 



Client Workstation Requirements
Before a part can be built on the printer, the build data file must be saved or exported to the industry-

standard .stl file format, and submitted over the network. The client software which is installed on the

users' workstation allows the user to select, preview, and submit jobs, as well as manage the build

queue (for designated administrators). 
Prior to installing the software, ensure that each workstation meets the following minimum

specifications. The specifications described represent 3D Systems tested minimum "baseline"

configuration for using the client software.






Windows 7, 8 or 10 (64 bit)



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Intel or AMD processor with a minimum of 2.0GHz

Multiple core processor.  Hyper-

threading and clock speeds above

3GHz can be beneficial but should be

paired with a good balance of cores.


4 GB

8 GB

Hard Disk

30GB of available hard-disk space for


Temporary file cache requires about 3GB

free disk space for every 100 million


SSD or 10,000 RPM HDD


- OpenGL 2.1 and GLSL 1.20 enabled graphics card
- Screen resolution 1280x960
Graphics card:
Intel HD or Iris (HD 4000 or newer), or
Nvidia GeForce GTX 285, Quadro 1000 or newer, or
AMD Radeon HD 6450 or newer

- OpenGL 3.2 and GLSL 1.50 enabled graphics card.
- NVidia or AMD GPU with 1GB of RAM or more
- Screen resolution 1280x1024 or higher


3 button mouse with scroll
Internet Explorer 9 or newer
Microsoft .NET Framework 4.5 (installed with application)

Google Chrome or Internet Explorer 11


Network Interface

An Ethernet network connection to transfer print jobs from workstation(s) to the printer is required.
Network Specifications, Physical: The machine's internal controller provides an integrated, 100-

megabit-per-second (Mbps) or  Gigabit Ethernet network connection. This connection supports both the

100base-T and 1000base-T Ethernet standards. The controller's connector (an RJ45 socket located on

the back panel) is designed for attaching a shielded twisted pair (UTP) Ethernet cable. 
When a facility's internal network is not 100base-T or 1000base-T, a media converter, such as a Coax

to 100base-T will be required. Consult with your organization's network engineering or MIS staff to

provide assistance with these requirements. 
The printer works on networks running TCP/IP ONLY.  Each printer MUST have a STATIC IP address on

the network. Additionally, each printer's subnet mask and default gateway must be known and

available to the 3D Systems Field Service Engineer or authorized reseller at the time of installation, and

should also be known by personnel installing the client software. They will need access either to the

appropriate subnet mask or the individual IP address of each printer to complete the workstation

software installation, and to enable access to any printer on the network. 
Not all networks have TCP/IP installed. Make sure to have a network administrator check that TCP/IP

are both installed and are running as required PRIOR TO THE ARRIVAL of the printer. 

Material Storage 

Part and support materials should be stored in a conveniently located storage cabinet in close

proximity to the printer.   A cabinet is recommended to protect against long term exposure to external

UV light sources, including sunlight, overhead lighting, or other UV light sources.  Storage temperature

of the material should not exceed the specified maximum of 35°C (95°F).  Part material should be

stored away from strong oxidizing agents, such as hydrogen peroxide, bromine, or chromic acid. 
When storing material bottles that have been used but still have material in the bottles, do not lay the

bottles on their side in storage. Store the material bottle in the original box with the side spacers

installed.  DO NOT rest on the nose of the bottle. Also, in the case where bottles with materials are

removed from the MDM and are still warm, the material bottle must be stored with the cap vented. If

the warm bottle is not vented, the wax will contract during cooling and cause the bottom of the

material bottle to flatten.  If this happens, the bottle cannot be reinstalled into the MDM.
More detailed information on the VisiJet® build material and VisiJet® support material, relevant

applicable safety precautions and remediation, and specific storage and disposal requirements, can be

found in the 

Safety Data Sheet

 (SDS). Your organizations’ Facilities Manager (or equivalent) should

maintain a copy of the two 


 documents, and provide ready, convenient access to these documents.

To obtain the VisiJet material SDS from 3D Systems, click 


 for additional copies. If further


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information is needed, please contact 3D Systems’ Customer Hotline 



Material Bottle Disposal 

Used part material bottles must be disposed of in a manner consistent with local and other applicable

laws and regulations governing such materials. Refer to the VisiJet® materials' 


 sheets prior to

shipment of the ProJet™ Professional Modeling System. Discuss your organization's methods for

disposing or recycling of such material with your facilities manager, or for more information, contact 3D

Systems' Customer Support Hot line 




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Operating Environment

Locate the printer in a convenient location meeting the requirements specified in this document. The

printer is designed for indoor use only. To ensure optimum performance, it is important that the printer

must be installed in a clean, dry, air-conditioned room. Avoid placing the printer in any environment

with airborne contaminants, including cigarette smoke, fumes, and mechanical particulates that can

adversely affect the long term functioning of this equipment.  
Air Conditioning

A number of the ProJet® MJP 5600 System's internal electronic components as well as the part

material, are sensitive both to ambient temperature and, to some extent, humidity. In addition, the

build process itself can be temperature-sensitive within certain limits. The operating temperature range

should be between 18-28°C (64-82°F); optimal operational environment is 21-24°C (70-75°F). 

Humidity should be maintained at a minimum 30% and a maximum 70% relative humidity. Optimal is

35-45% relative humidity.

The printer is equipped with its own internal light build chamber, and back lit operating panel control

with display. 
Vibration and Shock 

The printer consists of many precision mechanical and sensing systems that are sensitive to vibration

during the build process. To maximize the quality and accuracy of the build, it is required that the unit

not be near heavy machinery or any source causing high vibration or shock (i.e. exterior walls near

train tracks or airports). 

NOTE: The printer MUST be placed on a vibration free concrete floor. Do not install on

any other floor covering such as vinyl, tile, carpeting, etc.. Doing so WILL affect

machine performance. 


Elevation up to 2000 meters ( 6561 feet).



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Preparation for Shipment Arrival

The following topics should be arranged PRIOR TO THE ARRIVAL OF THE SYSTEM, to simplify installation
of the ProJet


 5600 Printing Systems.  Refer to later sections of this guide for details of this procedure.

Make sure the following resources are available: 
    ____ A forklift or similar, heavy-duty equipment required for unloading the printer crate from the

truck to the location where it will be uncrated and installed.
    ____ Network connection(s)
    ____ Hard wire power outlet(s) - a dedicated circuit to power the printer
    ____  Optional UPS (customer purchased) 5kVA minimum properly wired for input and output

voltages to operate the machine at designated voltages.
    ____ Storage for extra printer material containers and other consumables
    ____ At least one (1), networked graphics workstation or CAD/CAM/CAE terminal meeting the

requirements described in Client Workstation Requirements. 

Note: Retain the shipping crate, brackets and hardware in case the ProJet™ Professional Printing

System needs to be shipped back to the manufacturer for repair. These crates are designed to

allow fast, easy removal and packaging of the product. If printer needs to be return to the

manufacturer, contact 3D Systems 

Customer Support

 for shipping instructions. 



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Printer Advance Preparation Checklist

Unless governed by prior arrangement, 3D Systems is not responsible for loading the client software on

the user's workstation(s).  BEFORE THE PRINTER ARRIVES, ensure that your workstation is capable of

supporting the requirements of both the client software and communication with the machine via your

Review this list with a network administrator, IT department, facilities manager or other responsible

persons within your organization. Complete and place a check mark next to each item. Once

everything is complete, photocopy this page, and fax it to the number checked or provided on the

bottom of the inside back cover of this document. If no number is provided or relevant, then fax to +1

970-257-4601 (U.S.A). 
Please complete the following (if making a copy to fill in, please print): 
Company Name: _______________________________________________________________________ 
Contact (Print full name): ______________________________________________________________ 
Date faxed: ____________________________________________________________________________ 
Telephone (with area code): ___________________________________________________________ 
Email: __________________________________________________________________________________ 


Please place a check in each box once that item is complete.


Final installation site selected.  The intended physical location for each ProJet


 Professional Printing System(s) should be selected

in advance, and checked for adherence to the guidelines set out in this guide.


If required by the shipper, a method of removing the crate from the shipper’s truck has been arranged (forklift is required) and is
available to transfer the crate(s) to the de-crating location.


NETWORK CONNECTION IS INSTALLED. An RJ45 (UTP, female connection jack) Ethernet network connection for EACH printer that
is to be installed at the delivery site must be installed, tested and functioning.


Operating system and workstation configurations are compatible and meet the minimum requirements as stated in the section,
“Client Workstation Requirements”.


TCP/IP is installed and enabled.


Static IP address(es) has been allocated for each printer ordered. A permanent IP address on the network is assigned
(presumably by a Network Administrator) to each printer that is to be connected to the network. 
Enter IP address: ___________________________________________________


Test each IP address by pinging it, or by temporarily connecting a network resource (such as a workstation or a Printer) and
“pinging” from another workstation on the network.


Dedicated line, with a surge-and-spike-protected electrical power circuit for each printer, meeting one of the following
specifications.  Place check mark beside the appropriate specification:
____ 115 VAC, 50/60 Hz (dedicated 20 amp breaker)
____ 230 VAC 50/60 Hz (dedicated 15 amp breaker)


Optional uninterrupted power supply (customer purchased) with a

minimum 5kVA supplying 120V. The customer is responsible for correct power to the

UPS and from the UPS to operate the ProJet 5600 at correct voltages and current

requirements.  90-120VAC @ 20amps maximum. Place a check mark to either Yes or No


____ Yes

____ No


Before the printer is installed into this facility, we acknowledge that the installation site complies with

the specifications stated in the 

ProJet™ Facility Requirements Guide. Once the printer is installed, we agree not to alter any


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requirements without consulting with 3D 

Systems' Customer Service Representative. If alteration are made without consulting 3D Systems, it

may void the system's warranty. 
Customer Signature: _________________________________________________________ Date: _______________ 



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Limitation of Liability

3D Systems is not, in any event, liable for any damages, including lost profits, cost of cover, or other

special, incidental, consequential, or indirect damages arising from the use of this document, however

caused and on any theory of liability. This limitation will apply even if 3D Systems or an authorized

dealer or representative has been otherwise advised of the possibility of such damage. This document,

in whole or in part, may be changed or modified at any time at the sole discretion of 3D Systems,

without notice. 



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Thank You

3D Systems is confident that you will be very satisfied with the purchase of your ProJet



Printing System. Enjoy the ability to produce high quality parts from your 3-D digital data. We are

dedicated to developing a relationship that extends beyond the terms of the sale. Please take the time
to contact 3D Systems with questions, comments or suggestions about your ProJet



Printing System, or other products or services. 3D Systems strives for higher quality, better products,

and comprehensive services to benefit our customers. 


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Contacting 3D Systems


NOTE: Whenever you have a problem or a question it is best to contact your reseller directly first.

If the certified partner cannot help you then there is a Customer Support Hotline you can use. If you

receive an unrecoverable error message, or if you need to contact us for another problem, you may

contact our Customer Support Hotline. Before you call Customer Support with a problem or question,

please make sure that you have the following information:

The serial number of your printer is printed on a label inside the filter door or by accessing the UI and selecting 



Printer Info

A brief description of the problem, including the exact error message.
When the problem occurred; for example, when you submitted a job, during the beginning or the end of a print, or after power off recovery, etc.

Customer Support Hotline

Please contact your Customer Support Hotline at one of the following numbers: 

US and Canada: 888-598-1438    
UK and EMEA: +44 1442 279883    
International: +1 803-326-3930


ProJet® MJP 5600 service procedures must be performed only by a 3D Systems-certified service

technician unless this guide explicitly states otherwise. If your 3D printer system needs service, contact

3D Systems Technical Support at the following numbers:

In the United States or Canada, call 800-793-3669
In Europe, call +49-6151-357357

You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at 


For material safety data sheet, go to



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