3Com SuperStackII Switch 3900 Quick Installation Manual

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Quick Installation Guide

For the SuperStack

II Switch 3900 and Switch 9300 Systems

This guide provides quick procedures for installing one or more of the
SuperStack

II Switch 3900 and the SuperStack

Switch 9300 systems.

The guide is intended for the network administrator who has experience
installing communications equipment.

System Setup Tasks

To get your system and its components to the state at which you can
connect to your network, follow the setup tasks in the figure. If you need
more information on each setup task, see the related sections in this
guide or complete details in the indicated documents.

green

= enabled, link OK

flashing green

= disabled, link OK

off

= link fail

1000 Base - SX

Super Stack II

Switch 9300

1000 Base - SX

10 Base - TX

1000 Base - LX

Console

Pckt

Stat

Pckt

Stat

Status

12x

24x

19x

36x

31x

green

= enabled, link OK

flashing green

= disabled, link OK

off

= link fail

Fault

Power

10/100 BASE - TX

10 11 12

18 19 20 21 22 23 24

30 31 32 33 34 35 36

Pckt

Stat

Pckt

Stat

Pckt

Stat

SuperStack

II Switch 3900 (36-port)

SuperStack

II Switch 9300

Install Gigabit Ethernet
Modules (Optional)

(Switch 3900 only)

•

1000BASE-SX/1000BASE-LX
Gigabit Ethernet Module
Installation Guide

Attach Cables to the System
and the Optional Modules

•

Getting Started Guide,

Chapter 3

Install the Additional
Power Supply (Optional)

•

Advanced RPS Power Module
Type 2 User Guide

Install the System on a
Table Top or in a Rack

•

Getting Started Guide,
Chapter 2

Unpack the SuperStack II
Switch 3900 or 9300 System

•

Unpacking Instructions

Determine Site Requirements

•

Getting Started Guide,
Appendix B

•

Software Installation and
Release Notes

Administer and Operate
the System

•

Command Reference Guide and
the

Implementation Guide

(on the Documentation CD)

Solve Problems

• This

Quick Installation Guide

•

Getting Started Guide, Chapter 6

Configure the System for
Management

•

Getting Started Guide, Chapter 5

Power Up the System

•

Getting Started Guide,
Chapter 4

Quick Installation Guide

Installing the
System

To install the SuperStack II Switch 3900 or Switch 9300 system in your
network, follow the steps in this section.

Audience

This guide is intended only for

trained technical personnel

. Do not

attempt to install or service a SuperStack II Switch 3900 or Switch 9300 if
you do not have the proper training. For training information, call
1-800-NET-3COM in the United States and Canada. For training
information elsewhere, visit the 3Com website at www.3com.com.

WARNING:

For your safety and to ensure adequate cooling airflow, keep

blank faceplates over any empty slots on the Switch 3900.

Install the SuperStack II Switch 3900 or Switch 9300 system in an area
that meets the requirements in Table 1.

For more information on site requirements, see Appendix B in the

Getting

Started Guide

for your system

Check the packing slip to verify that you have all of the components that
you ordered.

The system is shipped with one internal power supply. If you have ordered
a redundant power supply or uninterruptible power supply for the
system, have it available for installation.

Determine Site
Requirements

Table 1

System Site Requirements

Location

■

Ambient (room) temperature — 0 to 50 °C (32 to 122 °F)

■

Relative humidity — 10% to 90%, noncondensing

■

A level surface for system installation

Power

■

Power supply —

100 to 240 VAC

■

Power source location — AC or DC power source within approximately
1.8 meters (6 feet)

■

Input voltage options — 100 to 120 VAC or 200 to 240 VAC

■

Current rating —

1.3 amperes at 120 volts

Unpack the
System

Quick Installation Guide

Before You Begin

Before you install the system:

■

Move the system close to where you plan to install it.

■

Have a Number 1 Phillips screwdriver available.

■

Have the hardware kit that comes with the system available. See
Table 2.

Determine whether you are installing the system on a tabletop or in a
distribution rack.

For complete installation instructions, see Chapter 2 in the

Getting

Started Guide

for your system.

WARNING:

Hazardous energy exists within the SuperStack II

Switch 3900 and Switch 9300 systems. Follow instructions in the

Getting

Started Guide

to avoid electric shock or equipment damage. Many

installation and troubleshooting procedures should be performed only by
trained technical personnel.

The system operates using a single power supply assembly and is shipped
with one internal power supply.

■

You can connect an uninterruptible power supply (UPS).

■

You can also connect a redundant power supply (RPS).

These additional power supplies are orderable and shipped separately.
Contact your network supplier.

For instructions on how to install the RPS, see the

Advanced RPS

Power Module Type 2 User Guide

Table 2

Hardware Kit

Item

Qty Use in

Rubber feet (self-adhesive)

Installing the system on a table top

Mounting bracket

Installing the system in a distribution rack

M4 x 10 Phillips pan-head screws

Installing the system in a distribution rack

Install the
System

Install Optional
Power Supply

Quick Installation Guide

If you have ordered one or two additional Gigabit Ethernet modules for
your SuperStack II Switch 3900 system, you are now ready to install the
modules.

CAUTION:

Electrostatic discharge (ESD) can damage components on a

module, causing complete or intermittent failures. ESD damage occurs
when the module is improperly handled. When handling modules, be
sure to read and follow the ESD safety information provided in the

Module Installation Guide

For installation instructions, see the

1000BASE-SX/1000BASE-LX Gigabit

Ethernet Module Installation Guide

that is shipped with the module.

Cable your system for connecting these elements to your network:

■

10/100BASE-T connectors (3900 only)

■

1000BASE-SX or LX connectors (3900 and 9300)

■

10BASE-T out-of-band port connector (9300 only)

■

Console port (3900 and 9300)

For information on cabling ports, see Chapter 3 in the

Getting Started

Guide

for your system.

Place the system near an easily accessible power outlet because the only
way that you can power the system up or down is to insert or remove the
power cord from the power source. To get your system powered up and
ready to operate:

For the Switch 3900, verify that each unused slot is covered with a blank
faceplate.

To view possible error messages in the Administration Console while the
system is running power-up diagnostics, connect a terminal, workstation,
or PC with terminal emulation software to the system’s Console port.

On the back panel of either the Switch 3900 or the Switch 9300, plug the
power cord into the power receptacle.

CAUTION:

To prevent a possible fire hazard, be sure to fully insert the

power cord.

Plug the other end of the power cord into a power outlet.

Install Modules
(Switch 3900 only)

Attach the
Cables

Power Up
the System

Quick Installation Guide

LEDs and Power-up Diagnostics

Your system runs diagnostic software at power up. This software verifies
that every component in the system is operating correctly. If any
component fails during power-up diagnostics, the system either fails to
power up or, for the Switch 3900, it prevents faulty modules from coming
online.

For diagnostic messages, view the system display in the Administration
Console (if you have connected the system to a workstation).

For the Switch 3900, when the system comes up, verify which modules, if
any, have failed diagnostics by checking the module LEDs.

The system and port LEDs are described in Table 3.

Table 3

System and Port LEDs

LED

Name

Type

Color
Indications

Description

Power

—

System
power

Green

The system is powered up.

No light

The system is powered down.

Fault

—

System
fault

Yellow

The system has failed diagnostics or
some other operational error has
occurred.

Blinking
yellow

Diagnostic software is not running.

No light

The system is operational.

Pckt

Packet

Port
activity

Yellow

Data is passing through the port.

Blinking
yellow

Data is passing through the port.

No light

Data is not passing through the port.

Stat

Status

Port
link

Green

The port is online.

Blinking
green

The port is online but disabled.

No light

The port is off-line.

Quick Installation Guide

Your system is shipped from the factory with IEEE 802.1D bridging set to
disabled. To configure system features for your particular networking
environment, you must first establish management access.

Initially, you can only manage your system locally through a direct
terminal connection to the Console port. You use this interface to
configure additional access mechanisms, as shown in Table 4.

For more information on access mechanisms, see Chapter 6 in the

Getting Started Guide

for your system or Chapter 2 in the

Implementation Guide

Defining an Interface

Once you have configured initial access, you can manage your system in
one of these ways:

■

In-band

— Manages the system and its attached LANs over the same

network that carries your regular data traffic. You configure an IP
address on any Ethernet port.

■

Out-of-band (9300)

—

Uses a dedicated network for management

data. You configure a system management interface for the Ethernet
10BASE-T out-of-band port and assign it an IP address.

Table 4

System Management Access Mechanisms

Access
Mechanism

Access Description

Interface

Terminal

Connect directly to the Administration Console
and stay attached during system reboots

Console port

Modem

Access the Administration
Console from remote sites

Console port

■

Access the Administration Console using the

rlogin

Telnet

commands

■

Use an external SNMP management
application (such as the 3Com Transcend

applications) to communicate with your
system’s SNMP agent

■

Use the Web Management suite of
applications that is embedded in the
software

Ethernet port that
is assigned an IP
address

Configure System
for Management

Quick Installation Guide

■

Modem

— Uses a modem to establish a connection between your

current Administration Console session and the Console port. When
you have configured the modem from the Administration Console
menu system, the Console appears to be directly connected to the
external modem.

These management access mechanisms are described briefly next and
more completely in the

SuperStack II Switch 3900 and Switch 9300

Implementation Guide

In-band Management (Switch 3900 and 9300).

To manage your

network in band:

From the top level of the Administration Console, enter:

ip interface define

Enter the IP address of the interface.

Enter the subnet mask. Press Return or Enter to accept the default or
current value.

Enter the index number of the VLAN that you want to associate with the
IP address.

For more information about configuring VLANs, see the

SuperStack II

Switch 3900 and Switch 9300 Implementation Guide

Out-of-band Management (Switch 9300 only).

To manage your

network out of band:

From the top level of the Administration Console, enter:

ip interface define

Enter the IP address for the out-of-band port.

Enter the subnet mask. Press Return or Enter to accept the default or
current value.

Enter

system

as the interface type.

Quick Installation Guide

This section explains how to identify and correct system problems and
suggests some things that you can do if you cannot resolve a problem.

Symptom

Possible Sources of Problem and Steps to Take

Power failure

System does not power up.

Possible sources of problem:

■

System is not receiving power.

■

Power supply has malfunctioned.

Recommended actions:

Verify that the building’s power outlet has power.

Check that the power cord is firmly inserted into
the system and into the building’s power outlet.

If you are using an RPS or UPS, check that it is
firmly plugged into the building’s power outlet.

Try another power cable, RPS, or UPS.

If the system still does not operate, remove the
power cord from the system and contact your
network supplier or 3Com Technical Support.

LED Status

Possible Sources of Problem and Steps to Take

Power

LED does not light.

Possible source of problem:

■

System failure

Recommended actions:

Shut down the system by removing the power
cord.

Contact your network supplier or 3Com Technical
Support.

Fault

LED blinks yellow.

Possible source of problem:

■

Diagnostic software is not running.

Recommended actions:

Check the Administration Console display for
diagnostic messages.

Contact your network supplier or 3Com Technical
Support.

Solve
Problems

Quick Installation Guide

LED Status

Possible Sources of Problem and Steps to Take

Pckt

LED does not light.

Possible sources of problem:

■

Software error has occurred.

■

Traffic is disabled in the software.

Recommended action:

■

Examine the Administration Console display for
diagnostic messages.

■

Verify that the port is not disabled by Spanning
Tree.

■

Contact your network supplier or 3Com Technical
Support.

Stat

LED does not light.

Possible sources of problem:

■

System does not recognize a connection to the
port.

■

Cabling is not fully attached to the port.

■

Cabling to the port is faulty.

Recommended actions:

Verify that all cables are firmly inserted into both
the system’s affected port and the attached
device.

Test for faulty cables. When the problem is
corrected, the

LED lights green.

If the LED does not light, contact your network
supplier or 3Com Technical Support.

Quick Installation Guide

Technical Support

If you experience system problems that are not addressed in this guide,
contact your network supplier or 3Com Technical Support. Before you
call, gather the following information and have it available:

■

System type and serial number

■

Maintenance agreement, or the purchase date and the warranty
information from the last page of the

Getting Started Guide

for your

system

■

Release number of installed software

■

Brief description of the problem

Some of this information can be viewed in the system display in the
Administration Console. See the

Command Reference Guide

for more

information.

For information on where to call, see the Technical Support section of the

Software Installation and Release Notes

or the 3Com Web site:

www.3com.com.

For information on how to administer and operate the SuperStack II
Switch 3900 and Switch 9300, see the

Command Reference Guide,

the

SuperStack II Switch 3900 and Switch 9300 Implementation Guide,

the

Web Management User Guide

on the Documentation CD, and the

Software Installation and Release Notes

Administer and
Operate System

http://www.3com.com/

Part Number 10012928
Published August 1999

3Com Corporation
5400 Bayfront Plaza
Santa Clara, California
95052-8145

Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be
reproduced in any form or by any means or used to make any derivative work (such as translation,
transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation
reserves the right to revise this documentation and to make changes in content from time to time without
obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either
implied or expressed, including, but not limited to, the implied warranties, terms, or conditions of
merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or
changes in the product(s) and/or the program(s) described in this documentation at any time.

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries. 3Com, the 3Com logo, and SuperStack are registered trademarks of
3Com Corporation.

All other company and product names may be trademarks of the respective companies with which they are
associated.

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