Full Text Searchable PDF User Manual
Keep For Future Reference
With your purchase of the 30 Second Smile
toothbrush, you are on your way to dramatically
improving the condition of your oral health.
The revolutionary brush head design gives you
the power to automatically brush according to
the dentist recommended technique. No other
toothbrush can clean all surfaces of your teeth
and gums simultaneously. Now go ahead,
experience the 30 Second Smile
and spread the word.
Before you begin using your 30 Second
toothbrush, read this user manual
and watch the “Secrets to Perfect Teeth &
Gums” instructional video on our website at
the first several weeks, brush with the Ultra-
Soft Brush Head (red bristles) included in
your package until your teeth and gums get
comfortable with this powerful, fast and
effective toothbrush. After the first several
weeks, switch to the Standard Brush Head
(blue bristles). See “Brushing Instructions”
for further details. Please visit our website at
www.30secondsmile.com or call:
(800) 431-1902 with any questions or feedback.
The 30 Second Smile
table oF Contents
Brush Head Installation
Cleaning Your Brush
Basic safety precautions should always be followed when using any electrical
1. Close supervision is recommended when this product is used by or with
children or the disabled.
2. Use this product only for its intended purpose as described in this booklet.
Do not use the toothbrush handle or brush head if damaged or if there are
any loose or damaged components.
3. If the brush head is bumping your teeth, you are not using the product
correctly. Please refer to brushing instructions in the Quick Start Guide, or
Page 7 of this manual and watch the “Secrets to Perfect Teeth & Gums”
instructional video on our website:
both halves of the brush head must be installed. Do not operate with one
metal pin exposed.
1. For good oral health, brush and floss your teeth twice daily, use a fluoride
toothpaste, replace your brush heads regularly, eat a balanced diet and
limit between-meal snacks. You should also visit your dentist regularly for
professional cleaning and oral exams.
2. If you recently had oral or gum surgery, it is imperative that you use this
product with the RED bristled brush head only for a maximum of 10 seconds
per side until your gums have healed. Thereafter, you can resume normal
brushing per the instructions.
3. You may experience minor bleeding for the first several days of use. This is
normal since the 30 Second Smile
toothbrush is reaching areas that were
previously missed. If bleeding occurs for more than a week, stop using the
product and contact customer service at 800-431-1902 or e-mail:
firstname.lastname@example.org. If you have additional questions or concerns, you
may consult with your dentist.
4. Do not use if bristles are bent or crushed. If this occurs, replace brush head.
1. Open battery compartment at base of handle by pulling off the battery cover
. Insert two AA batteries (provided) and replace cover by pushing firmly
until you hear a snap or see that the white rubber seal is covered
Ultra-Soft brush head one brush at a time, with bristles facing
outward, or back to back, away from each other
. Align and push onto
metal pin until it snaps. Confirm brush head is installed by gently pulling on
The ends of the metal pins are never aligned
3. Wet brush head, then apply a pea-sized amount of toothpaste.
before putting the brush in your mouth
, turn it on by rotating the switch,
located at base of handle, clockwise
5. Gently bite & guide! Brush ONLY 10 seconds on each side of the mouth (20
seconds total) for the first several days as this is a powerful and effective
toothbrush. After the first few days, use 15 seconds on each side regularly.
Children always use Ultrasoft brush head. Children should follow the same
patterns as adults but do not switch brush heads.
6. Rinse brush thoroughly after use.
7. Turn brush off by rotating the switch counterclockwise.
8. Please read the entire user manual and don’t forget to register at
Open battery compartment at base of handle by pulling off the battery cover.
Insert batteries using correct polarity (- and +). Replace cover by firmly pushing it
back onto the handle until you hear a snap or see that the white rubber seal
covered. This is very important so that water does not enter the battery compart-
ment. Warranty is VOID if water corrodes the battery compartment.
Replace alkaline AA batteries when necessary.
bRusH HeaD installation
Note: A brush head consists of two halves of matching brushes.
For the first several weeks, use the
Ultra-Soft brush head. After your gums
become accustomed to 30 Second Smile
, you can switch to the
brush head, which is even more effective in plaque removal and gum stimulation.
Install brush head, one half at a time, with bristles facing outward, back to back,
away from each other. Align and push brushes onto metal pin until it snaps into
Metal pins are never the same length (g)
BRUSH HEAD REMOVAL
Remove brush head by pushing release button, located on the side of the brush
and pull away from handle body to remove. Repeat with other half.
Brush heads should be replaced every 60-90 days.
Order at www.30secondsmile.com or 1-800-431-9169.
Other brush styles are available upon request.
The counter top base stores the handle and also provides hygienic storage for extra
brush heads. Store brush heads with bristle end up.
push the button
confirm brush head is installed by gently
pulling on the brush head
For the first several weeks, use the
ultra-soft brush head. after your gums
become accustomed to 30 second smile
, you can switch to the
brush head, which is even more effective in plaque removal and gum stimula-
You may experience minor bleeding. This is normal, and is an indication that the
30 Second Smile
toothbrush is now brushing areas of the gums that were not
reached with other brushes.
Be sure brush head does not bump teeth.
Refer to the following steps:
Wet bristles and apply a pea-sized amount of toothpaste, if desired.
You can find an instructional video @:
Before putting the brush in
your mouth, turn it on by rotat-
ing the switch, located at base
of handle, clockwise, or simply
position the brush heads
between front upper and lower
teeth, then turn it on at the
base of the handle.
Hold handle with thumb and one finger ONLY, keeping the handle horizon-
tal. Do not grip the handle with your hand, as it needs freedom to move
along your teeth. The comfort grips in the middle of the handle are not
Bite into moving bristles with front teeth until you feel the brush mas-
saging the gums.
Do not bite too HaRD
. Allow your teeth to position the
brush, do not force it.
Place toothpaste on both sides
Gently move the brush from your front teeth to the back teeth, guiding the
brush along the natural curve of your teeth
(a, b, C)
. Then gently guide the
brush toward the front. It is not necessary to move the handle vigorously
back and forth. Let the brush head do the work.
Turn the brush the other direction and brush the other side of the mouth
using the same procedure
(D, e, F)
. You may find it more comfortable to
Brush head plastic hits my teeth.
You are not using the brush according to instructions. Refer to
“Secrets to Perfect Teeth & Gums” instructional DVD and the manual’s
Brush won’t operate.
Batteries are dead. Replace batteries OR Check battery polarity
(- and +). See battery installation instructions, OR make sure that the
switch is fully rotated to the ON position, OR there may be corrosion
inside the battery compartment. Contact customer service if problem
My gums are sore after using the 30 Second Smile
Some soreness is normal as the toothbrush is reaching areas not
previously reached. Continue using the 30 Second Smile
be sure to use RED bristled brush head for the first several weeks.
My gums are bleeding.
Your 30 Second Smile
toothbrush is self-positioning and brushing
areas that have been missed with other toothbrushes. Some bleeding
during the first 3-5 days of use is normal. If bleeding occurs for more
than a week, stop using and contact customer service.
Metal pins at the end of handle are not even.
The tips of the metal pins are never aligned. Depending on where the
brush starts/stops, one pin will always be longer than the other.
Brush Head falls off.
Push brushes all the way onto the metal pins until you feel and hear a
I cannot remove brush head.
Depress the release button on brush head completely and pull firmly
on the brush. To avoid this problem in the future, clean the notch in
the metal pins with rubbing alcohol.
The tongue scraper removes plaque build-up on tongue and will give you fresher
Depress scraper at back of tongue, apply light pressure onto tongue and
draw outward to remove plaque.
Rinse scraper frequently.
Cleaning YouR bRusH
While brush is on, rinse brush head under hot running water after each use and be
sure all toothpaste is removed. Periodically clean handle with a damp cloth. Take
care not to allow ANY water to enter the battery compartment. If the brush fails to
operate due to corrosion in the battery compartment, the warranty is void.
one YeaR liMiteD WaRRantY
Your 30 Second Smile
automatic toothbrush is warranted to be free from defects
in materials and workmanship for one year from the original purchase date. Brush
heads and batteries are excluded from this warranty. Should the product have a
defect in materials or workmanship, we will repair or replace it without charge to
you (a shipping and processing fee may apply). To obtain service under warranty,
simply call our Customer Service Center toll-free at 800-431-1902.
This warranty does not cover damage caused by accident, misuse or any use other
than as intended and described in this product manual, or damage resulting from
failure to maintain and clean this product as specified in this product manual. This
warranty applies only to the original purchaser of the 30 Second Smile
Contact Info for Warranty Service:
30 Second Smile
P.O. Box 9169
Van Nuys, CA 91409
© 2009 30 Second Smile, LLC.
All Rights Reserved.
THIS ARBITRATION AGREEMENT (“AGREEMENT”) AFFECTS YOUR LEGAL RIGHTS AND REMEDIES BY PROVIDING THAT
DISPUTES BETWEEN YOU AND THE SELLER OF THIS PRODUCT (“COMPANY”), MUST BE RESOLVED THROUGH BINDING
ARBITRATION, RATHER THAN IN A COURT. PLEASE READ THIS AGREEMENT CAREFULLY. YOU ACCEPT THE TERMS OF THIS
AGREEMENT BY RETAINING THE PRODUCT(S) SHIPPED IN CONNECTION WITH THIS AGREEMENT (THE “PRODUCT”) FOR
MORE THAN FOURTEEN (14) DAYS AFTER RECEIPT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MAY
RETURN THE PRODUCT TO COMPANY WITHIN FOURTEEN (14) DAYS OF RECEIPT AT NO COST TO YOU.
RESOLUTION OF CLAIMS OR DISPUTES.
Any claim or dispute between you and Company (or any of Company’s subsidiaries or affiliates) arising out of or relating in
any way to the Product or this Agreement shall be resolved through final, binding arbitration. This arbitration obligation
applies regardless of whether the claim or dispute involves a tort, fraud, misrepresentation, product liability, negligence,
violation of a statute, or any other legal theory. Both you and Company specifically acknowledge and agree that you waive
your right to bring a lawsuit based on such claims or disputes and to have such lawsuit resolved by a judge or jury.
LIMITATION OF LEGAL REMEDIES.
All arbitrations under this Agreement shall be conducted on an individual (and not a class-wide) basis, and an arbitrator
shall have no authority to award class-wide relief. You acknowledge and agree that this Agreement specifically prohibits you
from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought
by any other person.
a. Before commencing any arbitration proceedings under this Agreement, you must first present the claim or dispute to
Company by calling 818-217-2500 and asking for the Legal Department and allowing Company the opportunity to
resolve the claim or dispute. If your claim or dispute is not resolved within sixty (60) days, you may commence arbitration
proceedings in accordance with the terms of this Agreement.
b. The arbitration of any claim or dispute under this Agreement shall be conducted pursuant to the American Arbitration
Association’s (“AAA”) United States Commercial Dispute Resolution Procedures and Supplementary Procedures for
Consumer-Related Disputes. These rules and procedures are available
by calling the AAA or by visiting its web site at www.adr.org.
c. The arbitration of any claim or dispute under this Agreement shall be conducted in the State of California or the location
in which you received this Agreement.
d. All administrative expenses of arbitration proceedings commenced under this Agreement shall be divided equally
between you and Company, except that: (a) if the claim or dispute that is the subject of the arbitration proceedings is
less than ten thousand dollars (US$10,000), you will be responsible for no more than one hundred twenty-five dollars
(US$125) in administrative expenses; (b) if the claim or dispute that is the subject of the arbitration proceedings is more
than ten thousand dollars (US$10,000) but less than seventy-five thousand dollars (US$75,000), you will be responsible
for no more than three hundred seventy-five dollars (US$375) in administrative expenses; and (c) if the claim or dispute
that is the subject of the arbitration proceedings is more than seventy-five thousand dollars (US$75,000), then you will
be responsible for administrative expenses in accordance with the Commercial Fee Schedule provided by the AAA. You
acknowledge and agree that each party shall pay the fees and costs of its own counsel, experts and witnesses
CHOICE OF LAW.
This Agreement shall be governed by the United States Federal Arbitration Act and the laws of the State of California.
If any provision of this Agreement is declared or found to be unlawful, unenforceable or void, such provision will be inef-
fective only to the extent that it is found unlawful, unenforceable or void, and the remainder of the provision and all other
provisions shall remain fully enforceable.