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1NPS NURIT-8320U User Manual

Made by: 1NPS
Type: User Guide
Category: Credit Card Machine
Pages: 10
Size: 0.23 MB

 

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Proper Battery Usage* 

 

Merchant when you first plug in your unit allow the battery to charge 
for at least 12 hours before you unplug it, after that time we 
recommend allowing the unit to discharge ¾’s of the way, that is to say 
let the battery go ¾’s the way down before you charge it again. While 
we realize this is not always feasible we ask that you do it more often 
then not.  This will give your battery a longer shelf life and keep you 
from experiencing battery issues.  In order to let your unit discharge 
you must turn off battery-saver mode. 

 

Screen Says 

Do This 

Credit …..Sale Account 

Menu 

Menu screen 

1. Reports 

Force down to #3 merchant 

options 

Merchant Options 

1. Paper Type 

Force down to #5 Battery 

Saver 

Battery Saver 

1.off 

2. Auto Off only 

Enter on #1 to turn off (to 

turn back on go to auto off 

only press enter twice) 

 

Menu back up to credit….. sale account 

* Batteries usually last about one year before you need to replace them. 

 


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Installing / Removing Paper Roll 

 
 

Removing an Empty Paper Roll: 

 
1. Remove the paper compartment cover by grasping it on both sides and lifting it towards you and 

upwards. 

2. Remove the paper roll core and spindle. Discard the core but save the spindle to be used w/ a new 

paper roll. 

3. Remove any paper left in the printing mechanism by simultaneously pressing the 

<FUNC>

 and 

<CLEAR  FEED>

 buttons in short increments. 

 

CAUTION: Do NOT pull the paper backward through the printer mechanism. This may damage the 
printer and void your product  warranty. 

 
 
 
Inserting a New Paper Roll: 

 
1. Unroll the new paper roll so that the imprinted side of the paper is facing you. Note that some paper   
manufacturers do NOT imprint on the roll.  
2. Using a scissors, cut the leading edge of the paper roll so that it is perpendicular to the paper feeder 
and NOT jagged. 
3. Insert the leading edge of the paper underneath the printer mechanism’s rubber platen roller. The 
printer mechanism should automatically catch and feed the paper. Press the <

FUNC

> and <

CLEAR 

FEED

> buttons simultaneously in short increments until the paper exits a few more centimeters. 

4. Lift up the paper roll and tighten up any excessive paper slack. Make sure that the paper unrolls 
from the bottom. 
5. Slide the spindle into the paper roll and lower the paper roll into the spindle slots on each side of the 
paper compartment. 
6. Replace the paper cover by first inserting the tabs on each side of the cover into their designated 
slots on each side of the paper cover. Be sure that the paper extends outside of the cover before 
closing. 
7. Press down on the back of the cover until it snaps in place. You may now use your new paper roll. 
 

 


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NURIT 30XX / 8320  E

ASY 

U

SER 

G

UIDE 

 

A

PPLICATION 

4.80 

AND HIGHER

. R

ETAIL AND 

R

ESTAURANT 

 

Cards are swiped with magnetic stripe down and to the right. They can be swiped either top to bottom or  

bottom to top. 

 

 

CREDIT CARD PURCHASE 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION

 

1. 

Idle Prompt    

Swipe card or manually enter credit card number.   ENTER 

 

2. 

Expiration date (manual) 

Enter card expiration date (MMYY).  ENTER 

 

3. 

Amount 

 

Enter the amount of the sale.  ENTER 

 

4. 

Server ID (optional) 

Enter Server ID.  ENTER 

 

5. 

Tip (3 tips optional) 

Enter tip then  ENTER  or   ENTER  to bypass tips. (Tips can be added later for restaurant.) 

 

6. 

Second Receipt 

Press any key to print second receipt. 

 

DEBIT CARD PURCHASE 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION

 

1. 

Idle Prompt   Press  PAYMT  until terminal displays debit prompt. 

2. 

Debit Prompt 

Swipe card. 

 

3. 

Amount 

  

Enter the amount of the sale.  ENTER 

 

4. 

Tip (3 tips optional) 

Enter tip then   ENTER   or    ENTER   to bypass tips. (Tips cannot be added later.) 

 

5. 

Cash Back   

Enter cash back amount then  ENTER   or  ENTER    to bypass. 

 

6. 

Server ID (optional) 

Enter Server ID.   ENTER 

 

7. 

PIN 

 

Have the customer enter their PIN code.   ENTER 

 

8. 

Second Receipt 

Press any key to print the second receipt. Paper type must be set to custom for second  

    

debit 

receipt. 

CHECK PURCHASE 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION

 

1. 

Idle Prompt    

Press  PAYMT  until terminal displays check prompt. 

 

2. 

Check / Amount 

Enter the amount of the sale.  ENTER 

 

3. 

Swipe / Enter Check 

Swipe the check through the check reader or manually enter MICR information on  

   

the 

check.  ENTER 

Note: Depending upon the check host, the ABA, Account and Check numbers are entered together or separately. Follow the 

terminal prompts or contact your check host. 

 

4. 

Driver License 

Enter the customer driver’s license number.  ENTER   * 

 

5. 

Driver License State 

Enter the license issuing state.   ENTER   (Use the ALPHA key to change numbers to letters.) * 

 

6. 

Tip (3 tips optional) 

Enter tip then   ENTER   or  ENTER    to bypass tips. (Tips cannot be added later.) 

 

7. 

Second Receipt 

Press any key to print the second receipt. Paper type must be set to custom for second  

    

check 

receipt. 

 

* Verification prompts vary the host. Enter requested information when prompted. 

 

CASH PURCHASE (to track your cash sales) 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION

 

1. 

Idle Prompt   Press  PAYMT  until terminal displays cash prompt. 

2. 

Cash Prompt / Amount 

Enter the amount of the sale.    ENTER 

 

3. 

Tip (3 tips optional) 

Enter tip then   ENTER   or    ENTER   to bypass tips. 

 

4. 

Server ID (optional) 

Enter Server ID.   ENTER 

 

5. 

Second Receipt 

Press any key to print the second receipt. Paper type must be set to custom for second  

    

cash 

receipt 

 


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VOID 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press   VOID   until terminal displays VOID/SALE, VOID/FRCD or VOID/RTRN prompt. 

 

2. 

Void   

   

Swipe card or manually enter credit card number.    ENTER 

3. 

Expiration date (manual) 

Enter card expiration date (MMYY).  ENTER 

 

4. 

Amount 

 

Enter amount. 

ENTER 

 

5. 

Second Receipt 

Press any key to print the second receipt. 

 

NOTE: Transactions that have batched cannot be voided, they must be returned. Debit transactions cannot be voided. 

 

 

RETURN – CREDIT CARD 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press RETURN to display the RETURN prompt. 

 

2. 

Return 

   

Swipe card or manually enter credit card number.  ENTER 

 

3. 

Expiration date (manual)   

Enter card expiration date (MMYY).  ENTER 

 

4. 

Amount 

   

Enter amount.    ENTER 

 

5. 

Authorization Number     

Enter the authorization number from the original receipt.  ENTER 

6. 

Second Receipt 

   

Press any key to print the second receipt. 

 

 

RETURN – DEBIT CARD 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Pressf  PAYM     fT    or the debit prompt. 

 

2. 

Debit Prompt 

   

Press  RETURN  for the RETURN prompt. 

 

3. 

Return 

   

Swipe card. 

 

4. 

Amount 

   

Enter amount.    ENTER 

 

5. 

Authorization Number     

Enter the authorization number from the original receipt.  ENTER 

 

6. 

PIN 

 

   

Have the customer enter their PIN code.   ENTER 

 

7. 

Second Receipt 

   

Press any key to print the second receipt. 

 

he surcharge amount will be added to the Return if surcharge is set for Transaction not just Cash Back. 

T

 

 

VERIFY 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press   VERIFY  to display verify prompt. 

 

2. 

Verify   

   

Swipe card or manually enter credit card number.   ENTER 

 

4. 

Expiration date (manual)   

Enter card expiration date (MMYY).   ENTER 

 

5. 

Amount 

   

Enter amount.   ENTER 

 

 

FORCED 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press   FORCED  until terminal displays forced prompt. 

 

2. 

Forced 

   

Swipe card or manually enter credit card number. ENTER 

3. 

Expiration date (manual) 

Enter card expiration date (MMYY).  ENTER 

 

4. 

Amount 

   

Enter amount.  ENTER 

 

5. 

Authorization Number     

Enter the Auth No received via voice authorization or from the Verify receipt.  ENTER 

 

6. 

Second receipt   

 

Press any key to print the second receipt. 

 


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PRINT LAST MERCHANT RECEIPT 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press the  ALPHA  key. 

 

2. 

Receipt Menu 

   

Presst 3  to print the last merchant receipt. 

 

3. 

Not Available 

   

The last receipt is not available to print. A cancelled or declined transaction can void this function. 

 

 

PRINT LAST CUSTOMER RECEIPT 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press the  ALPHA   key. 

 

2. 

Receipt Menu 

   

Press  1  to print the last customer receipt. 

 

3. 

Not Available 

   

The last receipt is not available to print. A cancelled or declined transaction can void this function. 

 

 

PRINT ANY RECEIPT 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press the  ALPHA  key. 

 

2. 

Receipt Menu 

   

Press  2  to print any receipt. 

 

3. 

Choose EDC 

   

Press the number that corresponds with the EDC type of original receipt. 

 

4. 

Transaction? 

   

Enter the transaction number.   ENTER

 

 

 

ADD TIPS 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

  

Press the   FUNCTION  and REVIEW keys at the same time. 

2. 

Tab Menu 

   

Press  1  to add tips. 

3. 

Add Tips Menu 

   

Press u 3  to scroll through untipped transactions. * 

4. 

1

st

 Untipped trans info.   

To add a tip, press 0 To ENTER.; To bypass and display next transaction, press FORCED. 

5. 

Tip Entry 

   

Enter tip amount.   ENTER 

 

6. 

Next trans info. 

   

Enter tips or bypass as necessary. If last trans was tipped, terminal returns to Add Tips Menu.  

 

   

   

If last transaction should not be tipped, press  MENU   to return to Add Tips Menu. 

7. 

Add Tips Menu 

  

MENU   to exit. 

* Tips can also be added via 4. By Server#, 5. By Transaction#, 6. By Card Type and 7. By Card#. If one of these options is 

choosen, all transactions, tipped and untipped, are displayed. 

 

 

EDIT TIPS 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press the   FUNCTION   and   REVIEW    keys at the same time. 

2. 

Tab Menu 

   

Press  1  to add tips. 

 

3. 

Add Tips Menu 

   

Press the number that corresponds with the desired access method. 

 

4. 

1

st

 Transaction info. 

   

To add a tip to this transaction or to edit an existing tip, press b ENTER.   To bypass and display next 

 

 

 

 

 

transaction, press  FORCED. 

 

5. 

Tip Entry 

   

Enter tip amount.   ENTER 

 

6. 

Next trans info.  

 

Enter/edit tips or bypass as necessary. If last trans was tipped, terminal returns to Add Tips Menu. If 

 

 

 

 

 

last transaction should not be tipped, press   MENU  to return to Add Tips Menu. 

 

7. 

Add Tips Menu   

 

MENU    to exit. 

 


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CLOSE CURRENT BATCH 

 

S

TEP 

T

ERMINAL 

P

ROMPT 

A

CTION 

 

1. 

Idle Prompt 

   

Press the   FUNCTION   key. 

 

2. 

Function Menu 

   

Press   2    to start the batch process. You may be prompted that the terminal has open tabs or 

 

   

   

untipped transactions. Close all open tabs. 

 

3. 

Open Tab or Untipped     

Scroll through untipped transactions adding tips where necessary. If all tips have been added,  

 

  

   

press to ignore.2 

 

4. 

EDC Choice 

   

Depending upon the host and terminal setup, the terminal will start the batch process or offer a choice 

 

 

 

 

 

of EDC types to batch. 

 

5. 

EDC Choice 

   

Presst 1   to batch all EDC types or choose the EDC type to be batched. 

 

 

GENERAL FUNCTIONS 

 

D

ESIRED 

F

UNCTION 

A

CTION 

 

Power On 

   

Press   MENU    key. 

 

Power Off 

   

Press and hold the  MENU    key for five seconds. NOTE: The terminal will not power off if it is  

  

 

 On 

external 

power. 

 

Hot Keys  

   

Press the  FUNCTION   key at the same time as the number assigned to the Hot Key function. 

 

Print Default Report 

   

Press the  FUNCTION   key followed by thee 1   key. 

 

Lighten Screen Contrast 

   

Hold down the  FUNCTION  key while tapping the  FORCED. 

Darken Screen Contrast 

   

Hold down the  FUNCTION   key while tapping the  RETURN. 

 

Feed Paper 

   

Hold down the  FUNCTION   key while tapping the e  FEED   key. 

 


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TO TURN STORE AND FOWARD(AKA OFFLINE) ON AND OFF

 

TERMINAL SCREEN SAYS

 

DO THIS

 

Credit ….Sale Account --->

 

Press [Menu/ Esc] Key 

Menu Screen:

 

1. Reports

 

2. Merchant Params

 

Press the [Force] Key til you see #3 Merchant Options, Then press 
[Enter]. 

Enter Password: 

The password is the two digit day and two digit month of the current 
day. Ex. July 4th would be 0407 press [Enter]. 

Store and Forward: 

1. S and F On / off 
2. Mode Select 

Press the [Force] Key til #2 Mode Select is highlighted, and press 
[Enter]. 

Mode Select: 

1. Stay Online 
2. Stay Offline 

Choose option #2 to turn Offline mode on, or option #1 to turn 
Offline mode off press [Enter]. 

Limit per Card? 

Accept? Enter = Yes 

Press [Menu/ Esc] Key. 

Enter Max Amount 

Press [Menu/ Esc] Key.

 

 

Enter Max Total 

 

Press [Menu/ Esc] Key.

 

 

Offline Anyway? 

Accept? Enter = Yes 

Press [Enter], the terminal prints out Offline Mode on paper, then 
press [Menu/Esc] 3 times to get back to Credit Sale Account. 

Credit ….. Sale Account Offline 

Terminal is ready to do Offline Transactions 

24 Hour Technical Support (FDR) 800-228-0210 

They'll ask for your Merchant ID# which is: 

 

[[Merchant #:34]] 

The FDR Technical Support desk can help you with regular sales, voids, returns and batches.  They are not 
completely knowledged on the Store & Forward feature, so please contact one of the below cell phone numbers 
if you have ANY questions regarding that system. 

Wireless Service Support (Cingular) 800-662-4839 

They'll ask for your MAN# which is located on the bottom of your terminal 

[[Man #]] 

If your signal strength is strong and you are processing slowly, please contact Cingular and ask them to "PING" 
your terminal.  This will clear the line to your terminal and speed up the processing time. 

Raul's Cell #       917-577-6237

 

Josh’s Cell # 917-577-3149 

 

 

Michael's Cell # 917-327-6012 

Steven’s Cell #  917-557-5398

 

 

 

 

 

 

To check wireless coverage for an un-familiar area log on to:   

Cingular (Mobitex): 

www.SynapseManager.com/carriers.asp

*For GPRS: 

http://alliance.cingularinteractive.com/dev/cda/zip/

AND: 

www.attwireless.com/global/maps/coveragemap.jhtml?mapDisplay=datagsm/

 

*If you are unsure of which system you are on please feel free to call.1-877-964-1622 

 


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TO UPLOAD STORED TRANSACTIONS FOR PROCESSING 

TERMINAL SCREEN SAYS 

DO THIS 

Credit ….Sale Account ---> 

Press Menu/ Esc Key 

Menu Screen: 

1. Reports 
2. Merchant Params 

Press the Force Key till you see #3 Merchant Options, Then press Enter. 

Merchant Options: 

1. Paper Type 
2. No-Paper Mode 

Press the [Force] Key till you see #10 Store and Forward, then press 
[Enter]. 

Enter Password: 

The password is the two-digit day and two-digit month of the current day. 
I.E. July 4th would be 0407 press [Enter]. 

Store and Forward: 

1. S and F On / off 
2. Mode Select 

Press the [Force] Key till #5 Upload Trans. is highlighted, and press 
[Enter]. 

Upload Transactions: 

1)All at once? Enter = Yes 

 

Press [Enter] to send all stored transactions for processing. 

If screen does not then read 

Credit Sale Account

, just simply press [Menu/Esc] until you see that screen. 

***SIMPLY UPLOADING THE STORED TRANSACTION IS NOT ENOUGH TO GET THE 
FUNDS DEPOSITED TO YOUR ACCOUNT.  YOU STILL HAVE TO SETTLE THE BATCH.  IF 
YOU HAVE A NURIT 3010 UNIT, PRESS [FUNCTION], THEN PRESS [6] (NEWER 
APPLICATIONS WILL HAVE BATCH LISTED AS OPTION #2).  THEN PRESS [ENTER], 
[ENTER].  THE TERMINAL WILL DIAL OUT (OR IF HAVING A WIRELESS SIGNAL WILL 
SEND OUT OVER THE SIGNAL) AND SETTLE THE BATCH. *** 

 

Programming terminal to send information through the phone line only, and therefore bypassing the 

wireless network. 

TERMINAL SCREEN SAYS

 

DO THIS

 

Credit ….Sale Account ---> 

Press Menu/ Esc Key 

Menu Screen: 

1. Reports 
2. Merchant Params 

Force down to option #8 Communication Menu, press Enter. 

Communications Menu: 

Force down to option #6 Via Line/Radio, press Enter 

Via Line/Radio: 

1. Both 
2. Line Only 

Force to option #2 Line only, press Enter.  This will program the terminal 
to only look for a phone line connection. 

The terminal will then go back to the previous screen.  All you need to do is press Menu/ Esc til you get back 

to Credit Sale Account. To put it back to both mode follow directions, but press enter on option #1 Both, 

instead of option #2 Line Only. 

 

 


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TO ADD AN EXCHANGE PREFIX FOR DIALING OUT 

TERMINAL SCREEN SAYS 

DO THIS 

Credit ….Sale Account ---> 

Press Menu/ Esc Key 

Merchant Options: 

1. Paper Type 
2. No-Paper Mode 

Press the [Force] Key til you see #8 COMM MENU, then press [Enter]. 

Comm Menu: 

1. Min. retries 
2. DIAL: TONE 

Press the [Force] Key til you see #3 Exchange pref>, then press [Enter]. 

Exchange Prefix: 

1. No 
2. Yes 

Press the [Force] Key to #2 Yes, then press [Enter]. 

 
ENTER PREFIX: 
 
 

Enter in the number that you need as the prefix to the number, then press 
[ENTER]. Then press [MENU/ESC] twice to exit. 

 

Attention all Mobile 

And  

Store And Forward Merchants 

Extremely important!! 

 

For all merchants using a manual imprinter, or using any terminal which 
performs store and forward, please be sure to obtain the following 
information to avoid any complications when obtaining authorizations: 

1)  Complete Credit Card # (Visa, MasterCard and Discover are 16 
digits, American Express is 15 digits) 
2)  Expiration Date (4 digits only – mm/yy) 
3)  Complete Billing Address including Zip Code 
4)  CVV2 (or CID) This is the 3 digit number on the back of the 
Visa, MasterCard and Discover card, located on the back of the 
card, above or on the signature line. On Amex it is the 4 digit 
number above the card number 
5)  Also remember to get the card holders name and phone number 

 


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Common Error Responses, and Quick Fixes

*

 

*

Warning: 

You may damage programming in terminal if directions are not followed correctly! 

Invalid Batch Sequence:  

(All Nurit Terminals except for 8000 GPRS) 

Display   

Do 

1. Credit Sale Account 

Press Menu 

2. Menu Screen 

Press #4 (Host Params) 

3. Host Params 

Press #1 ( Host Params) 

4. Enter Password 

Two digit Day/Two digit Month (DD/MM) 

5. EDC Parameters  

Press #1 (FDR ETC PLU Cr) 

6. FDR ETC PLU Cr 

Press #2 (Device ID) 

7. Device ID 

Type in any 4 digit number other than the one being shown on screen 

 Press 

Enter. 

8. FDR ETC PLU Cr 

Press Menu  

9. Save Parameters?  

Press Enter 

10. EDC Parameters 

Press Menu twice 

11. Menu Screen 

Press #5 (System Options) 

12. System Options 

Press #4 (Set Batch #) 

13. Enter Password  

Two digit Day/Two digit Month (DD/MM) 

14. New Batch No:  

Type in new batch number, just add one number to the one in there. 

 Press 

Enter 

15. Are You Sure? 

Press Enter 

16. System Options  

Press Menu twice. 

17. Credit Sale Account 

Try running a card. 

 

8000 GPRS Invalid Batch Sequence: 

Display Do 

Credit Sale Account 

Run Sale with any Credit Card for $99,999.02 (This will reset your terminal, and get rid of Invalid Batch Sequence) 

 

Bad Credit Batch: 

Simply Run any Credit Card for $0.01, then batch out your terminal. 

 

Rad Fail/Rad Off :

** 

Wireless Terminals Only 

Display  

Do 

Credit Sale Account 

Press Menu 

Menu Screen  

Press # 4 (Host Params) 

Host Params  

Press # 3 (Print EDC Setup) 

**If This Fails to regain signal strength, refer to Store and Forward Directions 
If you are still having issues please call us at one of the following numbers: 

Office

:  

877-964-1622 

 

Cell Phones: 

 (24 Hour) 

Josh: 917-577-3149 

Raul 917-577-6237 
Michael DiGiovanni:  917-327-6012 

Steven Ballan 

917-577-5398