PDF User Manual

  1. Home
  2. Manuals
  3. Slick MP550-4 User Manual

Slick MP550-4 User Manual

Made by: Slick
Type: User Manual
Category: Media Player
Pages: 15
Size: 3.07 MB

 

Download PDF User Manual



Full Text Searchable PDF User Manual



background image

slicK

MP550-4 Multimedia Player

photosr

ecord

video

music

settings

card drive


background image

Table of Contents

Table of Contents 

2

In the Box 

2

Features 

2

Location of Controls 

3

Basic Operation 

3

Turning on/off: 

3

Lock/unlock function: 

3

Adjusting the volume: 

3

Resetting the Player: 

3

Hard Buttons 

4

Connecting to a Computer 

4

PC connection: 

4

Charging the Battery 

5

Mini SD Card 

5

To insert the (not included) Mini SD 

card: 

5

Transferring Media to the Player

 

5

To transfer media from your 

computer: 

5

Main Menu 

6

Main Menu icons: 

6

Music 

6

Music Menu icons: 

6

Listening to music: 

6

Adjusting the volume: 

6

Skipping tracks: 

6

Searching within a track: 

6

Lyrics display: 

6

A-B Loop: 

6

Music player settings: 

7

Video 

7

Playing Videos: 

7

Searching forward and back: 

7

Using Windows Media Player  8

Getting music from your CDs onto 

your computer: 

8

Moving music from your computer 

to your MP3 Player: 

8

Using the Video Converter 

9

To install the Video Converter: 

9

Converting videos: 

10

Photos 

11

Viewing Photos: 

11

Record 

12

Recording voice memos: 

12

Playing voice memos: 

12

Browser 

12

Browsing files: 

12

Deleting files: 

12

Settings 

13

Using the Settings menu: 

13

Troubleshooting 

13

Safety Precautions 

14

Legal Information 

14

Limited Warranty 

15

In the Box

Features

Included in the box:

MP3 Player

Headphones

USB 2.0 Cable

Quick Start Guide

Applications CD

•  2.8” Touch screen

•  8GB internal memory

•  Mini SD card slot (add up 

to 8 GB additional memory; 

mini SD card not included)

•  Built-in speaker

•  USB 2.0 high speed connection

•  Stores and plays music, 

video, and pictures

•  Text reading

•  Digital voice recording 

with built-in microphone

•  Li-ion rechargeable battery

•  Plays MP3, WMA and 

WAV music files

•  Plays MPEG-4 AVI video files

•  Plays JPEG picture files


background image

Location of Controls

1 0

9

8

7

6

5

4

3

2

1

1.  Headphone jack

2.  [POWER] - Power on/off/lock switch

3.  Mini-USB jack

4.  Speaker

5.  Touch Screen display

6.  [M] - Menu/Select/Return key

7.  [-] - volume down

8.  Mini SD card slot

9.  [+] volume up

10.  Reset hole

Basic Operation

Turning on/off:

Make sure your MP3 player is fully charged before turning it on.

• 

To turn the Player on, slide and hold the [POWER] 

switch to the right until the display turns on.

• 

To turn the player off, slide and hold the [POWER] 

switch to the right until the display turns off.

Lock/unlock function:

The Lock function prevents you from accidentally 

pressing the buttons while using your player.

Adjusting the volume:

• 

To increase the volume, press the [+] key.

• 

To decrease the volume, press the [-] key.

Resetting the Player:

• 

If the MP3 Player malfunctions, you can use the Reset  function to restart it.

• 

To reset the Player, take a metal pin (such as the end of a paperclip), 

and push it into the RESET hole to restart the Player.

[POWER] switch

on/off

RESET hole

volume up

volume down

lock


background image

Connecting to a Computer

Hard Buttons

PC connection:

In order to enjoy the multimedia capabilities of your MP3 Player, you have 

to first copy your favorite files from your PC to its internal memory.

Connect your MP3 Player to the computer using the included USB 2.0 cable. 

The device will be detected automatically without installing any driver.

Once detected, you can read/write to the device’s memory 

just as if you were using a regular disk drive.

Important: To avoid any data loss, always perform a safe USB device 

extraction before disconnecting the USB cable from the PC.

In Windows XP, for example, you can find the safe extraction 

icon in the task bar next to the system clock.

Make sure your computer is powered on, and follow the steps 

below to connect the player to your computer.

1. Plug the larger USB connector of the USB cable into the USB port on the computer.

2. Plug the other end (small) of the USB cable to the player.

3. The computer system detects “New hardware” and starts to install the 

driver automatically. Wait for the system to finish the installation.

When it has finished, “MP3” will be created in “My Computer”.

Important: to avoid any data loss, always perform a safe USB device extraction before 

disconnecting the USB cable.  See page 8 for instructions.
System requirements:

• 

Pentium 200 MHz or above

• 

Microsoft Windows 2000/ME/XP/Vista

• 

USB port

Disconnecting the USB cable:

1.  Open the “Safe Device Removal” icon in the task bar, 

on the lower right corner of the screen.

2.  Select “USB Device” and click “Stop.”

3.  When the notification that “It is now safe to disconnect your 

device,” disconnect the USB cable from your   computer.

Your MP3 Player has three hard 

buttons on the front face:  the +, 

-. and M buttons.  These buttons 

do different things depending 

on what mode the Player is in.

In a Menu/List:

+  Move down

Move up

M  Enter

Playing Music/Video/Photos:

M  Play/pause media.

+  When music or video is playing, 

increases the volume; when 

music or video is paused, goes 

to the next song or video.

Decreases the volume when 

music or video is playing; goes 

to the previous song when 

music or video is paused.

In any mode:

Press and hold the M key to 

return to the Main Menu.

M

+

-


background image

Charging the Battery

Transferring Media to the Player

Mini SD Card

Your MP3 Player has an integrated rechargeable Li-ion battery. It is 

recommended to fully charge the player before using it for the first time.

Recharge the battery by connecting the player to a 

computer using the included USB 2.0 cable.

Charging time is between 3-5 hours, depending if the player is powered off 

or working. To keep the battery in good condition, we recommend not

charging it for more than 8 hours.

Important:

• 

Fully charge the player before using it for the first time

• 

Charge the player immediately when the “Low Battery” message is displayed

• 

Do not overcharge or completely drain the battery. Overcharing 

or completely draining the battery will shorten battery life.

• 

The battery can be drained if the player is not used for a  long time. 

To avoid draining the battery, fully charge the player every three 

months, and always keep the battery charge above 50%.

The player supports Mini SD cards, 

which allow you to add up to 8 GB of 

additional memory to your MP3 Player.

To insert the (not included) Mini 

SD card:

1.  Insert the Mini SD card into the 

card slot at the bottom of your 

player, with the with the metal 

contacts facing towards the back 

of the player, and gently push 

it in until it clicks. Do not apply 

excessive force, as this may damage 

your MP3 Player and Mini SD card.

2.  To view files on your Mini SD card,                                     

select “browser”> Mini SD.

3.  To remove the Mini SD card, 

gently push it in until it pops out.

Important:

• 

Do not use force while inserting or 

removing the Mini SD card.

• 

Do not remove the card during file 

transfers.

Your MP3 Player is capable of storing and playing 

your favorite music, photos and video.

To transfer media from your computer:

1.  Connect your MP3 Player to your computer using the included USB cable.

2.  Open “Windows Explorer” or “My Computer,” and locate “MP3.”

3.  Drag and drop, or copy and paste your media files into “MP3.”

4.  When you are done, disconnect your MP3 Player from the computer 

using the “Safe Device Removal” utility in the taskbar (see page 8).

Important:

do not disconnect the USB cable when transferring files, as doing so may damage your 

MP3 Player and your files.

MP3

Drag or 

copy files 

here


background image

A-B Loop:

You can loop a segment of a 

song with this function.

1.  Press the [   ] button during 

playback to set the A point 

and press the [   ] button 

again to set the B point.

2.  To cancel this function, press 

the [   ] button again.

3.  To exit the current playback 

and return to the file list 

press the [   ] button.

4.  To return to the main menu, press 

and HOLD the Return button.

Skipping tracks:

• 

Briefly press the [  ] button to 

go to the previous track.

• 

Briefly press the [  ] button 

to skip to the next track.

Main Menu

Music

After you turn on the Player, 

the Main Menu appears.

• 

Touch an icon on the Main 

Menu to select it.

• 

To return to the Main Menu, 

press and HOLD the [M] key.

Main Menu icons:

• 

Music: play songs

• 

Video: play movies

• 

Photos: view pictures

• 

Record: record voice memos

• 

Card drive: view files on your player

• 

Settings: change system settings

Music Menu icons:

• 

Music Play: displays 

the music player.

• 

All Music: view an alphabetical 

listing of your music tracks.

• 

Artist, Album, Title: list your 

music by artist, album, 

or title, respectively.

• 

Favorite: show music that you 

have marked as favorite.

• 

Record: listen to clips you recorded 

with the built-in microphone.

• 

Dir List: explore the file 

directories on your player.

• 

Update: refresh the music list.

Listening to music:

1.  Select “music” from the main menu.

2.  Use the [   ] or [   ] buttons from 

the scroll bar to select “Music 

Play”, and press the button.

3.  Or select “All Music” to view the 

music file list. Use the [   ] or [   ] 

buttons from the scroll bar to select

4.  the music file you wish to listen 

to and press the or [ M ] button.

5.  Press the [   ] button to 

begin playback.

6.  While a song is playing, press 

the [ ıı ] button to pause the 

playback. To resume playback, 

press the [   ] button once 

again. Press the [   ] button to 

return to the music file list.

7.  5. To return to the main menu, 

press and HOLD the or [ M ] button.

Adjusting the volume:

In play mode, press the [   ] or [+] 

button to increase the volume, 

and the [   ] or [ - ] button

to decrease the volume.

SCROLL BAR

FAVORITE

BUTTON

Enter

ENTER BUTTON

To playback music, select 

“Music” from the Main Menu.

Searching within a track:

• 

Press and HOLD the [  ] button to 

search backward within a track.

• 

Press and HOLD the [  ] button to 

search forward within a track.

Lyrics display:

If the song has lyrics (LRC file), they 

will be shown on screen, otherwise 

the display will show the equalizer.

photosr

ecord

video

music

settings

card drive


background image

Note: to delete a file press the [    ] button.

Music player settings:

You can choose the equalization mode that fits your preferences. To do 

so, browse to “settings” > “Music” > “EQ Select” and choose one of

the 6 available modes: 

• 

Normal

• 

MS PlayFX

• 

Rock

• 

Pop

• 

Classic

• 

Jazz

The playing order of the tracks depends on the selected 

mode. By default, the mode is set to “Normal”. 

You can change to a different mode

browsing to “settings” > “Music” > “ Play Mode”, and choosing 

“Order” (sequential order) or “Shuffle” (random).

You can also set the repeat mode by 

browsing to “settings” > “Music” > “Repeat Mode” and selecting your preferred mode:

• 

“Once” - Plays the current file and stops.

• 

“Repeat One” - Repeat current track.

• 

“Folder Once” - Plays files inside the current folder and stops.

• 

“Folder Repeat” - Repeats the files inside the current folder.

• 

“All Once” - Plays all the files once.

• 

“All Repeat” - Plays all the files continuously.

• 

“Intro” - Plays the first 10 seconds and skips to the next file.

To know the amount of free memory, browse to “settings” > “System” > “About”.

To return to the main menu press and HOLD the button.

Video

You can play AVI / WMV / MPG / VOB 

/ ASF videos that you previously

converted to the AVI format (XVID with 

MP2 audio and 320 x 240 resolution),

using the easy software tool 

included inside the bundled CD.

Note:  you must convert a video to the 

correct format before transferring

to the player.

Playing Videos:

1.  Select “video” from the main menu.

2.  Touch the video file you would 

like to watch, and press the or                   

[ M ] button to begin playback. 

 

 

3.  Press the [ I I ] button to pause 

playback, to resume playback 

press the [    ] button.

4.  To return to the previous 

screen, press the [    ] button.

5.  Press and HOLD the or [ M ] button 

to go back to the main menu.

Note: Use the [    ] or [    ] buttons from 

the scroll bar to move to the next

or previous page of files or folders.

Searching forward and back:

1.  Use the [    ] or [    ] buttons to 

skip to the previous/next video.

2.  You can fast forward or rewind 

a video by pressing and holding 

the [    ] or [    ] buttons.

3.  To return to the video file 

list, press the [    ] button.

4.  To return to the main 

menu, press and HOLD the 

Return or [ M ] button.


background image

Using Windows Media Player

Windows Media Player allows you to organize your   media collection, as well 

as create digital music files from your CDs.  If Windows Media Player is not 

installed on your computer, you can get the latest version by going to

www.microsoft.com/windows/windowsmedia/player/download/

Getting music from your CDs onto your computer:

You can use Windows Media Player to copy, or 

“Rip”,  music from your audio CDs.

1.  Open Windows Media Player.

2.  Click on the “Rip” tab.

3.  Insert a music CD into your computer’s CD drive.

4.  Click the checkboxes to select which tracks to Rip.

5.  Click “Start Rip.”

Click the “Rip” tab.

Click 

“Start Rip”

Moving music from your computer to your MP3 Player:

Windows Media Player gives you an easy way to add, 

or “Sync,” music to your MP3 Player.

1.  Open Windows Media Player.

2.  Connect your MP3 Player to the computer                    using the USB cable.

3.  Click on the “Sync” tab in Windows Media Player.

4.  Drag media files to your MP3 Player within Windows Media Player.

5.  Click the “Start Sync” button.

Sync pictures to your MP3 Player:

Click 

on the 

Category 

button 

and select 

Pictures

Drag 

your 

pictures 

here

Click “Start Sync”

You may also transfer music or other media files by  dragging/

copying them directly into your player.  

See “Transferring media files to the player” on page  .


background image

Click the “Sync” tab.

Click “Start Sync”

Sync in progress

Drag 

your 

songs here

MP3

Using the Video Converter

Before transferring video files to the 

MP3 Player, you must convert them 

to the correct format.  Use the Video 

Converter provided on the included 

CD to convert most video files to the 

correct format suitable for the Player.

To install the Video Converter:

1.  Insert the CD into the CD 

drive of your computer.

2.  Click on “Video Converter” 

on the screen that opens.

3.  Click “Install” and then “Next.”

4.  Follow the installation instructions.

5.  Click “Close” when the 

installation is complete.


background image

4.  Click on “Output File” to select the destination for the conveted video.  You 

can send it directly to the MP3 Player by selecting MP3 > Video and clicking 

“OK,” or if you would like to save the video to your computer, we recommend 

sending it to your Desktop where you can easily find and transfer the 

video to the Player (see “Transferring media to the Player” on page   ).

Converting videos:

1.  Connect the MP3 Player to the USB port of your      computer (optional).

2.  Click on the           icon on your Desktop. 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.  Click on “Input File” and select a video to convert.

click “Input File”

click “Output File”

OR

Find and select a video 

from your computer.

MP3

MP3

Desktop

Choose “MP3” and save the converted 

video directly to your MP3 Player.

Note: your MP3 Player must 

be connected to the USB port 

of your computer during the 

conversion for this option.

Choose “Desktop” and save the 

converted video to the Desktop 

of your computer. After saving 

the converted video to your 

desktop, you can transfer it directly 

to you Player (see “Transferring 

media to the player, page     ).


background image

Viewing Photos:

1.  Select “photos” from 

the main menu.

2.  Touch the photo file you wish to 

view, and press the or [ M ] button.

3.  Use the [    ] or [    ] buttons to skip 

to the previous or next picture.

4.  Press the [    ] button to 

enable, or the [ I I ] button 

to disable the slideshow

5.  (timing can be set from 

the “settings” > “Auto Play 

Set” > “Image” menu).

6.  To delete a photo file, touch it 

and press the [    ] button.

7.  To return to the main menu, 

press and HOLD the [ M ] 

or the Return button.

6.  Click on the “Convert” button 

to begin the conversion.  When 

complete, the converted video 

will either be on your MP3 

Player, or the selected Output 

File location on your computer 

where you can easily transfer it 

to the player (see Transferring 

media to the player on page   ). 

5.  Click on the video file and the on the “Settings” button. Confirm that 

the screen width and height are set to 320x240, and click “OK.”

Click on the 

video file and 

then on the 

Settings button

Settings button

Convert button

Confirm Screen 

width and height 

selection

Click “OK” 

to close the 

Settings screen

Photos

Your MP3 Player is capable of storing 

and displaying your favorite pictures.

Return

Enter

Menu

[M]

Delete

Enter

Return

Back

Next

Previous

Play/Pause


background image

Recording voice memos:

1.  Select “record” from the main menu.

2.  Press the [    ] button to 

begin recording, and press 

the [    ] button again to

3.  pause recording.

4.  Press and HOLD the [    ] or                     

[ I I ] button to stop recording, 

and save the recorded file.

5.  To return to the main menu, 

press the [    ] button.

Record

Browser

volume 

control

up down

record

back

menu

[M]

Your MP3 Player is able to record voice 

memos with its integrated microphone.

The sound files that you record are 

stored inside the “Record” folder. 

You can listen to these files while 

being in the “music” mode or 

“browser” mode, and selecting

the “Record” folder.

Playing voice memos:

1.  Select “music” or “browser” 

from the main menu.

2.  Use the [    ] or [    ] buttons 

from the scroll bar to select 

the “Record ” folder, and

3.  press the button.

4.  Touch the file you wish to play, 

and press the Enter or [ M ] 

button to begin playback.

5.  Press the [ I I ] button to pause 

the playback. To resume 

playback, press the [    ] button.

6.  To return to the previous 

screen, press the [    ] button.

7.  Press and HOLD the [ M ] button 

or the Return button to get 

back to the main menu.

The browser allows you to directly 

select the files you want to play or view.

Enter

Return

Browser

delete

enter               return

Browsing files:

1.  Select “browser” from 

the main menu.

2.  Touch the file or folder you wish 

to select, and press the or [ M ] 

button to enter the selected folder.

3.  Select a file by touching it, and 

press the or [ M ] button to start 

playback or open the file.

Deleting files:

1.  Select “browser” from 

the main menu.

2.  Touch the file you wish to delete.

3.  Press the [    ] button, and 

press the button to confirm 

and delete the file.

4.  Press the button to get back to 

the previous screen, or press and 

HOLD the [RETURN] or [ M ] button 

to get back to the main menu.

Note: you can also delete files from your 

MP3 player using your computer. To do so, 

select the MP3 Player in Windows Explorer 

or My Computer, then select and delete 

the files you no longer need.


background image

Settings

Troubleshooting

Enter

Return

scroll bar

enter

return

The Settings menu lets you customize 

various Player settings, such as power 

usage, language, display settings, 

recording settings, and others.

Using the Settings menu:

1.  Select “settings” from 

the main menu.

2.  Use the [ ] or [ ] buttons from 

the scroll bar to select from the 

following settings options: 

• 

Music 

• 

Record 

• 

Display 

• 

Auto Play Set 

• 

System 

• 

PowerOff Time 

• 

Default Set

3.  Press the or [ M ] button.

4.  Use the [    ] or [    ] buttons 

from the scroll bar to select 

the option, and press the Enter 

or [ M ] button to confirm.

5.  To return to the previous directory, 

press the Return button.

6.  To return to the main 

menu, press and HOLD the 

Return or [ M ] button.

Can not power on

• 

The battery may be exhausted, 

please recharge the battery

Files can not be transferred to 

the player

• 

Check if the driver is installed 

correctly in the computer 

by disconnecting and then 

reconnecting the player 

to the computer

• 

Check the connection between 

the player and PC, and confirm the 

USB cable is properly connected

No sound from the headphones

• 

Please ensure the volume is 

turned up, and the headphones 

are properly connected

• 

Check if the format of music file 

is supported by the player

Can not record

• 

Check if there is enough 

memory and battery capacity

Display is in the wrong language

• 

Please ensure you selected 

the correct language from 

the “Settings ” menu

The buttons do not work

• 

The player may be locked. 

Unlock it by sliding the 

[POWER] switch to the right.

• 

Press the reset hole with a 

metal pin to re-initialize the 

system of the player

My computer is not detecting 

the MP3 Player with Windows 

Vista

• 

There is a USB mass storage devices 

recognition issue with Windows 

Vista acknowledged by Microsoft. 

A solution is available in the Service 

Pack 1 which may be downloaded 

from Microsoft’s website

I cannot display my .jpg files

• 

Many digital cameras and image 

editing softwares add hidden 

data to the .jpg files. This data can 

prevent your MP3 from loading the 

images.Try to eliminate them by 

saving the file with another name.

The Video converter is not con-

verting videos or is not function-

ing properly

• 

Right-click on the converter icon 

and select “Run as administrator”.

If you have problems while 

operating your player, please 

check the points below before 

sending it to the service center


background image

Safety Precautions

Legal Information

General precautions:

• 

Do not disassemble, repair or 

modify the player by yourself. Refer 

servicing to qualified personnel.

• 

This device contains a built- in 

battery, do not dispose of in fire.

• 

In the event that the battery 

is leaking, do not handle the 

device with your bare hands. 

Contact the service center for 

help since the liquid may

• 

remain in the player. If your body or 

clothes had contact with the battery 

liquid, wash it off thoroughly with 

water. Also, if some liquid gets into

• 

your eyes, do not rub your eyes 

but immediately wash them with 

clean water, and consult a doctor.

• 

Keep the player away from direct 

sunlight and any direct heat source.

• 

Do not expose the unit 

to rain or moisture.

• 

Do not use the player in dry 

environments to avoid static.

• 

Never apply heavy impact on the 

player, or place it on a magnet.

• 

Route the USB cable so that people 

and pets are not likely to trip over it.

• 

Disconnect the USB cable from 

the computer when you do not 

use the player for a long time.

• 

Clean only with a dry cloth. 

Make sure the player is turned 

off before cleaning. Do not 

use a liquid cleanser.

• 

Be sure to back up your 

files to avoid data loss.

Precautions in using the head-

phones:

• 

Do not use the headphones 

while driving an automobile 

or riding a bicycle. It is 

dangerous, and against the

• 

law. To avoid an accident, do 

not turn up the volume of the 

headphones too high while walking.

• 

It is not recommended that you use 

the headphones at a high volume 

for an extended time, as this may

• 

cause hearing damage.

Always follow these basic safety precautions when using your player. 

This will reduce the risk of product damage and personal injury.

FCC Part 15:

This equipment has been tested and 

found to comply with the requirements 

for a Class B digital device under Part 

15 of the Federal Communications

Commission (FCC) rules. These 

requirements are intended to provide 

reasonable protection against harmful 

interference in a residential installation.

This equipment generates, uses and can 

radiate radio frequency energy and, if 

not installed and used in accordance 

with the instructions, may cause

harmful interference to radio 

communications. However, there 

is no guarantee that interference 

will not occur in a particular 

installation. If this equipment

does cause harmful interference 

to radio or television reception, 

which can be determined by 

turning the equipment off and 

on, the user is encouraged to

try to correct the interference by one 

or more of the following measures:

• 

Re-orient or relocate the 

receiving antenna.

• 

Increase the separation between 

the equipment and receiver.

• 

Connect the equipment 

into an outlet on a circuit 

different from that to which 

the receiver is connected.

Consult the dealer or an experienced 

radio/TV technician for help.

Changes or modifications to 

this equipment not expressly 

approved by the party responsible 

for compliance could void the 

user’s authority to operate the

equipment.

Copyright Information:

Trademarks and trade names 

used in this instruction manual 

are owned by their respective 

companies or organizations.

Unathorized duplication of any 

recordings whether downloaded 

from the Internet or made from 

audio CDs is a violation of copyright 

laws and international treaties.

The making of unauthorized copies 

of copy-protected material, may 

be an infringement of copyrights 

and constitute a criminal offense.  

This equipment should not be 

used for such purposes.


background image

Limited Warranty

In the unlikely event that this product is defective, or does not 

perform properly, you may within ninety (90) days from your

original date of purchase return it to the authorized 

service center for repair or exchange.

TO OBTAIN WARRANTY SERVICE:

- Provide proof of the date of purchase within the package (Dated bill of sale)

- Prepay all shipping costs to the authorized service 

center, and remember to insure your return.

- Include a return shipping address (no P.O. Boxes), a telephone 

contact number, and the defective unit within the package.

- Describe the defect or reason you are returning the product.

Your product will be repaired or replaced, at our option, for the 

same or similar model of equal value if examination by the

service center determines this product is defective. Products 

received damaged as a result of shipping, will require you to

file a claim with the carrier.

The shipping address of the authorized

service center is:

Southern Telecom Inc.

ATTN: Returns Department

14-C 53rd Street

Brooklyn, NY 11232

Should you have any questions 

or problems concerning this

product, please contact our 

customer service department at:

1-877-768-8483 (Toll Free)

Monday - Thursday: 9AM - 5PM (EST)

Friday: 9AM - 3PM (EST)

or

via e-mail at

cs@southerntelecom.com

To obtain service after the warranty period, please e-mail cs@

southerntelecom.com with product information, date of

purchase and nature of the problem. Customer service will 

reply to the e-mail with service instructions.

Warranty service not provided:

This warranty does not cover damage resulting from accident, 

misuse, abuse, improper installation or operation, lack of

reasonable care, and unauthorized modification. This warranty is 

voided in the event any unauthorized person opens, alters

or repairs this product. All products being returned to the authorized 

service center for repair must be suitably packaged.

Limitation of Warranty:

• 

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS 

PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL 

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR 

PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION 

GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES SHALL CREATE 

A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

• 

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE 

EXCLUSIVE REMEDY OF THE CONSUMER, SOUTHERN TELECOM INC. SHALL 

NOT BE LIABLE FOR INCIDETAL OR CONSEQUENTIAL DAMAGES RESULTING 

FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF 

ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER 

OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS 

OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY 

APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED 

TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental, 

consequential damages, or limitations on how long an

implied warranty lasts so the above limitations or exclusion may not apply to you..

• This warranty gives you specific legal rights, and you also 

may have other rights that vary from state to state.