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SUPREME heatseeker nova User Manual

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Type: User Manual
Category: Heat Pump
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    3.3 DISTANCE FROM YOUR SWIMMING POOL

The heat pump is usually installed within a perimeter area 

extending 7.5 m from the swimming pool. The greater the distance 

from the pool, the greater the heat loss in the pipes. As the pipes 

are mostly underground, the heat loss is low for distances up to 

30m (15 m from and to the pump; 30 m in total) unless the ground 

is wet or the groundwater level is high. A rough estimate of the 

heat loss per 30 m is 0.6 kWh (2,000 BTU) for every 5 °C difference 

between the water temperature in the pool and the temperature of 

the soil surrounding the pipe. This increases the operating time by 

3% to 5%.

1

  

Side Discharge                

 

1

  

Top Discharge   

    

 


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supremeheating.com.au

Inde

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Index

Heatseeker Nova

Inverter Heat Pump

1.  GENERAL INFORNMATION                                                                                                   1

 

1.1 

Introduction to Heatseeker Nova  

 

 

 

 

 

                     

1

    

  

1.2 

Consumer and Safety Infornmation                                                                                         

2

2.  SPECIFICATIONS   

 

 

 

 

 

 

 

 

                  3

 2.1

 

Technical Specifications                                                                                                              

3

 

 2.2

 

Dimensions                                                                                                                 

        

4

3. INSTALLATION AND CONNECTION  

 

    

 

 

 

 

        5 

 

3.1 

Installation Safety Notes   

 

 

 

 

 

 

 

         

5

 3.2

 

Heat Pump Location  

 

 

 

 

 

 

 

                     

5

 

3.3 

Distance From Your Swimming Pool 

 

 

 

                        

         

6

 3.4

 

Check Valve Installation   

                         

 

                        

         

6

 3.5 

Typical Arrangement 

 

                         

 

                        

         

8

 3.6

 

Adjusting The Bypass 

 

                         

 

                        

         

8  

 

3.7 

Electrical Connection 

 

                         

 

                        

         

 3.8

 

Initial Operation 

 

 

 

 

  

 

 

 

                  

10  

 3.9 

Condensation                                                                                                                               

12  

4. ACCESSORIES      

 

 

 

 

 

 

 

 

                12

 

4.1 

Accessories 

List           

 

 

 

 

 

12 

 4.2

 Installation Accessories                                                                                                       

      12

5. 

ELECTRICAL 

WIRING 

 

          

 

 

 

 

13

  

 

                             

 

    

 

    3.4 CHECK-VALVE INSTALLATION

     3.5 TYPICAL ARRANGEMENT

Independant System

In-line System

Index

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Index

Heatseeker Nova

Inverter Heat Pump

6. 

OPERATION 

            

 

 

 

 

16

 

6.1 

Controller Overview 

          

 

 

 

 

 

16

 

 

6.2.1

 Start   

 

 

 

 

 

 

 

              

      

16

  

6.2.2

 Mode Controls        

 

 

 

 

 

 

 

      

16

  

6.2.3

 Water Temperature Settings        

 

 

 

 

 

      

16

  

6.2.4

 Checking The Time  

 

 

 

 

 

 

 

      

17

  

6.2.5 

Setting The Time                  

 

 

 

 

 

 

      

17

  

6.2.6

 Setting The Automatic Start Time          

 

 

 

 

      

18

  

6.2.8

 Setting The Automatic Stop Time 

 

 

 

 

                  

18

  

6.2.9

 System Reset Function      

 

 

 

 

 

                  

18

  

6.2.10

 System Parameters 

 

 

 

 

 

 

                  

18  

    

7. HEAT PUMP MODES    

 

 

 

 

 

 

 

 

     19

 

7.1 

Silent 

Mode 

           

 

 

 

 

 

19

 7.2

 Smart Mode     

 

 

 

 

 

 

 

 

 

      

19

 7.3

 Powerful 

Mode 

 

 

          

 

 

 

 

 

19

8. 

TROUBLE 

SHOOTING 

          

 

 

 

 

20

 

8.1 

Error Code Displayed On LED Controller              

 

 

 

 

      

20

 8.2

 Other Malfunctions and Solutions - No LED Error Displayed          

 

      

23

9. 

MAINTENANCE 

           

 

 

 

 

24

10. APPENDIX   

 

 

 

 

 

        

 

 

                25

 

11. WARRANTY AGREEMENT      

 

 

 

 

 

 

 

     26

 

 


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Index

General

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                     1

1. General Infornmation

    1.1 Introduction to Heatseeker Nova

Supreme Heating, 2015 SPASA Australia Awards of Excellence 

winner, is proud to include the Heatseeker Nova inverter heat 

pump in it’s range. Chosen by an expert panel of judges from 

numerous award entrants, the Heatseeker Nova inverter heat 

pump demonstrated the best savings of energy, being awarded 

Gold in the category of Sustainability.

The award winning Heatseeker Nova is an inverter heat pump 

designed to efficiently and consistently heat your pool year-round, 

while using up to 30 percent less electricity. The inverter heat pump 

heats your swimming pool water using the same principals of 

reverse cycle air-conditioner that heats your home.

This manual provides installation and operation instructions for the 

Heatseeker Nova Inverter Heat Pump. Read this manual carefully 

before proceeding with the installation and operation of your 

Heatseeker Nova Inverter Heat Pump. Consult your Heatseeker 

Nova distributor with any questions regarding this equipment. 

Installation and service must be performed by a qualified installer. 

The manufacturer will not be responsible for any damage to the 

unit caused by improper installation, operation or maintenance.

      

      

    

General

Heatseker Nova  Inverter Heat Pump

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    1.2 Consumer and Safety Infornmation

      

      

    

  

  

       

      EARTHING

   

 

   

CONNECT THE GROUND WIRE BEFORE 

     

OPERATION.

  

  

       

      CIRCUIT BREAKER

   

 

   

USE AN EXCLUSIVE POWER SOURCE WITH A 

                                 CIRCUIT BREAKER.

  

  

       

      POWER SUPPLY

   

 

   

TURN OFF THE POWER SUPPLY BEFORE OPENING

 

 

 

 

 THE CABINET WHEN PERFORMING MAINTENANCE.

  

  

       

      EXCERCISE CAUTION

 

 

     

 NEVER USE DAMAGED ELECTRIC WIRES OR 

 

 

     

 UNSPECIFIED ELECTRIC WIRES.

  

  

       

      KEEP CLEAR

   

 

   

DO NOT INSERT AY OBJECTS INTO THE VENT

     

OUTLET.

  

  

       

      DO NOT OBSTRUCT

   

 

   

DO NOT POUR WATER ON THE HEAT PUMP OR

 

  

 

         COVER WITH PAINT OR INSECTICIDAL MATERIAL. 

  

  

       

      WINTER COVER

   

 

   

PLACE THE WINTER COVER ON THE HEAT PUMP

 

 

 

 

 WHILE THE UNIT IS UNUSED DURING THE WINTER.

 


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SPECIFICATIONS

MODEL

13 kW

17 kW

21 kW

Heat Output (Max/Std/Min) (kW)

Power Consumption (kW) 

12.5/9.3/6.3

1.23

17/12.8/8.5

1.69

21/15.8/10.5

2.08

10 kW

10/7.5/5

0.99

Heating Capacity at Air 27°C & Water 27°C

COP

7.6

7.6

7.6

7.6

Heat Output (Max/Std/Min) (kW)

Power Consumption (kW)

9/6.8/4.5

1.21

12/9/6

1.61

15/11.3/7.5

2.02

7.2/5.4/3.6

0.99

Heating Capacity at Air 15°C & Water 27°C

COP

5.6

5.6

5.6

5.6

Rated Current (Amps)

Fuse Current (Amps)

5.4

15

7.2

20

9

25

4.6

10

General

Pool Volume- Cold Climate (cm³)

30,000L

40,000L

50,000L

20,000L

Pool Volume- Warm Climate (cm³)

Advised Flow Rate

40,000L

150 L/m

50,000L

165 L/m

60,000L

200 L/m

30,000L

100 L/m

Inlet / Outlet 

50mm

50mm

50mm

50mm

Compressor / Brand 

Hitachi

Hitachi

Panasonic

Hitachi

Noise Level (1m)

52 db

53 db

56 db

49 db

Noise Level (10m)

Refrigerant (R410A)

43 db

1300g

44 db

1400g

47 db

2200g

40 db

1100g

Net Weight / Gross Weight (kg)

Net Dimensions (mm)

78/83

1065*360*775

88/98

1065*360*775

91/101

1085*410*920

70/75

1010*355*560

Packing Dimensions (mm)

1160*387*820

1160*387*820

1145*450*1050

1070*400*690

*Cold Climate:- Air 15°C + Water 27°C

*Warm Climate:- Air 27°C + Water 27°C

**Power Supply:- Single Phase 220-240v/50hz

Discharge

Side Discharge

Top Discharge

Weight / Dimensions (L x W x H)

26 kW

35 kW

26/19.5/13

2.56

33/24.8/16.5

3.26

7.6

7.6

20/15/10

2.67

25/18.7/12.5

3.34

5.6

5.6

11.9

35

14.9

40

60,000L

80,000L

80,000L

200 L/m

120,000L

240 L/m

50mm

50mm

Panasonic

Panasonic

59 db

60 db

50 db

2800g

52 db

3100g

130/142

1085*410*920

145/157

1050*430*1215

1145*450*1050

1110*480*1350

17 kW

26 kW

17/12.8/8.5

1.69

26/19.5/13

2.56

13 kW

12.5/9.3/6.3

1.23 

7.6

7.6

7.6

12/9/6

1.61

20/15/10

2.67

9/6.8/4.5

1.21

5.6

5.6

5.6

7.2

20

11.9

35

15

40,000L

60,000L

30,000L

50,000L

165 L/m

80,000L

200 L/m

40,000L

150 L/m

50mm

50mm

50mm

Hitachi

Panasonic

Hitachi

53 db

59 db

52 db

44 db

1400g

50 db

2800g

43 db

1300g

88/98

850*750*1010

130/142

910*800*1260

78/83

850*750*1010

900*800*1100

980*850*1320

900*800*1100

5.4

Specifications

Heatseker Nova  Inverter Heat Pump

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2. Specifications

    2.1 Technical Specifications

      

      

    

Specifications

Heatseker Nova  Inverter Heat Pump

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2.2 Dimensions

 

MALFUNCTION                        ERROR       REASON                                      SOLUTION

MODEL

13kW 

TOP DISCHARGE DIMENSIONS

17kW

26kW

Height

1010mm

Depth

750mm

Length

850mm

1010mm

750mm

1260mm

800mm

910mm

CODE

SHEATPUMPDCVI13

SHEATPUMPDCVI17

SHEATPUMPDCVI26

850mm

MALFUNCTION                        ERROR       REASON                                      SOLUTION

MODEL

10kW 

SIDE DISCHARGE DIMENSIONS

13kW

17kW

Height

560mm

Depth

355mm

Length

1010mm

775mm

360mm

775mm

360mm

1065mm

CODE

SHEATPUMP10CSI

SHEATPUMPNI13kW

SHEATPUMPNI17kW

21kW 

26kW

35kW

920mm

410mm

1085mm

920mm

410mm

1085mm

1215mm

430mm

1050mm

SHEATPUMP21CSI

SHEATPUMPNI26kW

SHEATPUMP35CSI

1065mm

C

A

B

B

C

A

 


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Installation + Connection

Heatseker Nova  Inverter Heat Pump

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3. Installation and Connection

    3.1 Installation Safety Notes

The factory supplies the heat pump only. All other components, 

including a bypass if necessary, must be provided by the user or 

installer.

1. 

Any addition of chemicals must take in the piping located 

down-

stream

 from the pump.

2. 

Install a bypass if the water flow from the swimming pool is 

more than 20% greater than the allowable flow through the heat 

exchanger.

3. 

Always place the heat pump on a solid foundation and use the 

included rubber mounts to avoid vibration and noise.

4. 

Always hold the heat pump upright. If the unit has been held at 

an angle, wait at least 24 hours before starting the heat pump.

    3.2  Heat Pump Location

The unit will work properly in any location as long as the following 

three items are present :

1. 

Fresh Air   

 

2. 

Electricity  

 

3. 

Swimming 

pool filters

The unit may be installed in virtually any 

outdoor 

location as long 

as the specified minimum

distances to other objects are maintained (as per the following 

diagram). Please consult your installer for indoor pool applications. 

      

      

    ATTENTION

    

THE FOLLOWING INSTRUCTIONS MUST BE FOLLOWED WHEN

 

 

 

 

 INSTALLING THE HEAT PUMP:

    ATTENTION

    

NEVER INSTALL THE UNIT IN A CLOSED ROOM WITH A LIMITED

 

 

 

 

AIR VOLUME IN WHICH THE AIR EXPELLED FROM THE UNIT    

 

 

 

 

WILL BE RE-USED, OR CLOSE TO SHRUBBERY THAT COULD 

 

 

 

 

BLOCK THE INLET. SUCH LOCATIONS IMPAIR THE 

 

 

 

 

CONTINUOUS SUPPLY OF FRESH AIR, RESULTING IN REDUCED 

 

 

 

 

EFFICIENCY AND POSSIBLE PREVENTION OF SUFFICIENT HEAT

    OUTPUT.

 

    SEE DRAWING ON THE FOLLOWING PAGE FOR MINIMUM

    CLEARANCE 

DIMENSIONS.

Installation + Connection

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    3.3 DISTANCE FROM YOUR SWIMMING POOL

The heat pump is usually installed within a perimeter area 

extending 7.5 m from the swimming pool. The greater the distance 

from the pool, the greater the heat loss in the pipes. As the pipes 

are mostly underground, the heat loss is low for distances up to 

30m (15 m from and to the pump; 30 m in total) unless the ground 

is wet or the groundwater level is high. A rough estimate of the 

heat loss per 30 m is 0.6 kWh (2,000 BTU) for every 5 °C difference 

between the water temperature in the pool and the temperature of 

the soil surrounding the pipe. This increases the operating time by 

3% to 5%.

1

  

Side Discharge                

 

1

  

Top Discharge   

    

2.5m

From Front 

Discharge

400mm

From Side

400mm

From Back

2.5m

From Top 

Discharge

400mm

From Side

400mm

From Front

 


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Installation + Connection

Heatseker Nova  Inverter Heat Pump

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    3.4 CHECK-VALVE INSTALLATION

     3.5 TYPICAL ARRANGEMENT

Independant System

In-line System

  

  

       

      AUTOMATIC DOSING

   

 

   

IF AUTOMATIC DOSING EQUIPMENT FOR 

 

 

 

 

 CHLORINE AND ACIDITY (pH) IS USED- 

 

 

 

 

 THIS EQUIPMENT MUST BE FITTED IN THE PIPING

 

 

 

 

 ON THE DOWNSTREAM SIDE OF THE HEAT PUMP

 

 

 

 

 WITH A CHECK VALVE TO PREVENT REVERSE FLOW.

 

 

                FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED 

 

 

       

WITHIN THE WARRANTY.

  

 

 

 

FROM POOL

.5HP ONLY

IN

TO POOL

OUT

HEATSEEKER NOVA

HEAT PUMP - BACK

SOLAR PUMP

Chlorinator

FROM POOL

TO POOL

SOLAR PUMP

HEATSEEKER NOVA

HEAT PUMP - BACK

V

FILTER

X

IN

OUT

Non return

valve

3 way

valve

Installation + Connection

Heatseker Nova  Inverter Heat Pump

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   3.6 ADJUSTING THE BYPASS

    

  

  

       

      AUTOMATIC DOSING

   

 

   

IF AUTOMATIC DOSING EQUIPMENT FOR 

 

 

 

 

 CHLORINE AND ACIDITY (pH) IS USED- 

 

 

 

 

 THIS EQUIPMENT MUST BE FITTED IN THE PIPING

 

 

 

 

 ON THE DOWNSTREAM SIDE OF THE HEAT PUMP

 

 

 

 

 WITH A CHECK VALVE TO PREVENT REVERSE FLOW.

 

 

                FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED 

 

 

       

WITHIN THE WARRANTY.

  

 

 

 

Chlorinator

FROM POOL

TO POOL

SOLAR PUMP

HEATSEEKER NOVA

HEAT PUMP - BACK

V

FILTER

X

IN

OUT

Non return

valve

3 way

valve

V

 


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Installation + Connection

Heatseker Nova  Inverter Heat Pump

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Use the following procedure to adjust the bypass:

1

 

   Open all three valves completely

 

  Slowly close Valve 1 until the water pressure is increased by 

approximately 100 to 200g

3

    

Close Valve 3 approximately half-way to adjust the gas pressure 

in the cooling system

      If the display shows "ON" or error code EE3, close Valve 2 to 

increase water flow until the

      error display dissapears. 

Optimal operation and water flow through the heat pump occurs 

when the cooling gas pressure is 22 ±2 bar. 

This pressure can be read on the pressure gauge next to the control 

heat pump panel.

    3.7  ELECTRICAL CONNECTION

      

      

Before connecting the unit, verify that the supply voltage matches 

the operating voltage of the heat pump. It is recommended to 

connect the heat pump to a circuit with its own fuse or circuit 

breaker (slow type; curve D) and to use adequate wiring (see 

following table). 

Connect the electrical wires to the terminal block marked' POWER 

SUPPLY'.  A second terminal block marked 'WATER PUMP' is located 

next to the first one. The filter pump (max. 5 A I 240 V) can be con-

nected to the second terminal block here. This allows the filter 

pump operation to be controlled by the heat pump. 

  

  

       

      BYPASS INSTALLATION

   

 

   

OPERATION WITHOUT A BYPASS OR WITH 

 

 

 

 

 IMPROPER BYPASS ADJUSTMENT MAY RESULT IN 

 

 

 

 

 SUB-OPTIMAL HEAT PUMP OPERATION AND 

 

 

 

 

 POSSIBLE DAMAGE TO THE HEAT PUMP.

 

 

       

 FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED 

     

WITHIN 

THE 

WARRANTY.

  

  

       

      EARTHING

   

 

   

ALTHOUGH THE HEAT PUMP IS ELECTRICALLY 

 

 

 

 

 ISOLATED FROM THE REST OF THE SWIMMING 

 

 

 

 

POOL SYSTEM, THIS ONLY  PREVENTS THE FLOW 

 

 

 

 

OF ELECTRICAL CURRENT TO OR FROM  THE WATER 

    IN 

THE 

POOL. 

EARTHING 

IS 

STILL 

REQUIRED 

FOR 

     

 

                       PROTECTION  AGAINST SHORT-CIRCUITS INSIDE THE UNIT.

  

 

 

 

    3.8 INITIAL OPERATION

    ATTENTION

    

IN ORDER TO HEAT THE WATER IN THE POOL (OR SPA), THE

                               FILTER PUMP MUST BE RUNNING TO CAUSE THE WATER TO 

                               CIRCULATE THROUGH THE HEAT PUMP. 

 

 

 

       THE HEAT PUMP WILL NOT  START IF THE WATER IS NOT 

 

 

 

       CIRCULATING.

      

      

    

Installation + Connection

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      THREE-PHASE MODELS

   

 

   

IN THE CASE OF THREE-PHASE MODELS, 

 

 

 

 

 SWAPPING TWO  PHASES MAY CAUSE THE 

 

 

 

 

 ELECTRIC MOTORS TO RUN IN THE REVERSE 

 

 

 

 

 DIRECTION, WHICH CAN CAUSE DAMAGE. AS A 

 

 

       

 PREVENTATIVE MEASURE, THE UNIT HAS A BUILT-IN 

 

 

 

 

 PROTECTIVE DEVICE THAT BREAKS THE CIRCUIT IF THE 

 

 

 

 

 CONNECTION IS INCORRECT. IF THE RED LED ABOVE THIS 

 

 

 

 

 SAFETY DEVICE LIGHTS UP,  THE CONNECTIONS OF THE 

 

 

 

 

 TWO PHASE WIRES MUST BE SWAPPED.

  

MALFUNCTION                        ERROR       REASON                                      SOLUTION
MODEL CODE

Voltage (V)

WIRING SPECIFICATIONS

Fuse / Circuit Breaker (A)

Rated Current (A)

Wire Diameter mm²

(with max 15m length)

26kW

220 - 240

17kW

220 - 240

13kW

220 - 240

60

40

28

22

14

10

3 X 6

3 X 6

3 X 6

 


background image

  

  

       

      THREE-PHASE MODELS

   

 

   

IN THE CASE OF THREE-PHASE MODELS, 

 

 

 

 

 SWAPPING TWO  PHASES MAY CAUSE THE 

 

 

 

 

 ELECTRIC MOTORS TO RUN IN THE REVERSE 

 

 

 

 

 DIRECTION, WHICH CAN CAUSE DAMAGE. AS A 

 

 

       

 PREVENTATIVE MEASURE, THE UNIT HAS A BUILT-IN 

 

 

 

 

 PROTECTIVE DEVICE THAT BREAKS THE CIRCUIT IF THE 

 

 

 

 

 CONNECTION IS INCORRECT. IF THE RED LED ABOVE THIS 

 

 

 

 

 SAFETY DEVICE LIGHTS UP,  THE CONNECTIONS OF THE 

 

 

 

 

 TWO PHASE WIRES MUST BE SWAPPED.

  

Installation + Connection

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After all connections have been made and checked, carry out following 

procedure: 

1

 

   Switch on the filter pump. Check for leaks and verify that water is 

      flowing to and from the swimming pool.

 

  Connect power to the heat pump and press the On/Off 

      Button on the automatic control panel. The unit will start 

     up after the time delay expires. 

3

    

After a few minutes, check whether the air blowing out of the unit 

      is cooler.

4

    

When the filter pump is turned off; the unit should also turn off 

      automatically. If this does not occur adjust the Water Flow Switch

     (detailed below). 

5

    

Allow the heat pump and the filter pump to run 24 hours a day 

     until the desired water temperature is reached. 

     Once the temperature is reached, the heat pump will stop running.

     When the swimming pool water drops 2°C below the set 

     temperature,  the heat pump will restart automatically.

Dependant on the initial temperature of the water in the swimming 

pool and the air temperature, it may take several days for the water to 

heat to the water to the desired temperature. 

A quality 

Supreme 

Heating Heatseeker Diamond Pool Cover & Roller 

System can dramatically reduce the required heat up time.

Water Flow Switch

The heat pump is equipped with a flow switch to ensure the unit is 

operating with an adequate water flow rate.  The flow switch will 

detect flow through the heat exchanger and allow the heat pump to 

continue running. If the water flow is interrupted or stopped, the flow 

switch will trigger the heat pump to turn off.

Time Delay

The heat pump has a built-in 3 minute start-up delay to protect the 

circuitry and avoid excessive contact wear. The unit will restart 

automatically after this time delay expires. If a breif power interruption 

After all connections have been made and checked, carry out following 

procedure: 

1

 

   Switch on the filter pump. Check for leaks and verify that water is 

      flowing to and from the swimming pool.

 

  Connect power to the heat pump and press the On/Off 

      Button on the automatic control panel. The unit will start 

     up after the time delay expires. 

3

    

After a few minutes, check whether the air blowing out of the unit 

      is cooler.

4

    

When the filter pump is turned off; the unit should also turn off 

      automatically. If this does not occur adjust the Water Flow Switch

     (detailed below). 

5

    

Allow the heat pump and the filter pump to run 24 hours a day 

     until the desired water temperature is reached. 

     Once the temperature is reached, the heat pump will stop running.

     When the swimming pool water drops 2°C below the set 

     temperature,  the heat pump will restart automatically.

Dependant on the initial temperature of the water in the swimming 

pool and the air temperature, it may take several days for the water to 

heat to the water to the desired temperature. 

A quality 

Supreme 

Heating Heatseeker Diamond Pool Cover & Roller 

System can dramatically reduce the required heat up time.

Water Flow Switch

The heat pump is equipped with a flow switch to ensure the unit is 

operating with an adequate water flow rate.  The flow switch will 

detect flow through the heat exchanger and allow the heat pump to 

continue running. If the water flow is interrupted or stopped, the flow 

switch will trigger the heat pump to turn off.

Time Delay

The heat pump has a built-in 3 minute start-up delay to protect the 

circuitry and avoid excessive contact wear. The unit will restart 

automatically after this time delay expires. If a breif power interruption 

ACCESSORIES

Heatseker Nova  Inverter Heat Pump

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occurs this will trigger the time delay and prevent the unit from 

restarting immediately. 

   3.8 CONDENSATION

The air drawn into the heat pump is cooled by the operation of the

 heat pump for heating the pool water, which may cause condensation 

on the fins of the evaporator. The amount of condensation may be as 

much as several liters per hour at high relative humidity.

4. ACCESSORIES

    4.1 ACCESSORIES LIST

        

            4 x Anti-vibration Base                   Controller Cover               Extension Cable              2 x Draining 

                                                                                                                                                                                  Jet

     2 x Water Connection Assembly                          Winter Cover                                   Drainage Hose

   4.2 INSTALLATION OF ACCESSORIES

1

 

Anti-vibration bases                             Drainage Point 

(SIDE DISCHARGE ONLY)

1

 

   Place 1 anti-vibration base            

2

   Install the drainage point under 

      under each corner of the heat           the bottom of the heat pump.

      pump.                                                   

2

   Connect with the draining hose

                                                                           to drain out the water.

                           

 


background image

1

 

Cable Wiring                                           

1

 

   Connect the power supply wire within the electric box.                

                                                         

2

  

                           

 

 

 

 

 

       

 

 

 

 

 

5. Electrical Wiring

ACCESSORIES

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DISCONNECT: A  disconnect means (circuit breaker, fused or un-fused 

switch) should be located within sight of and readily accessible from 

the unit.

This prevents remotely-energizing unattended equipment and 

permits turning off power at the unit while the unit is being serviced. 

    ATTENTION

    

THE FOLLOWING ELECTRICAL WIRING DIAGRAMS ARE 

 

 

 

 

ONLY FOR YOUR REFERENCE, PLEASE CONSULT A SUPREME

 

 

 

 

HEATING REPRESENTATIVE FOR MORE  INFORNMATION.

2= 

Neutral

1= 

Active

2= 

Neutral

1= 

Active

       = 

Earth

GPO

L        N                   1         2     

Electrical Wiring 

Heatseker Nova  Inverter Heat Pump

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LED Controller 

Displays Actual Water

Temperature+ No

Error Codes.

MALFUNCTION                        ERROR       REASON                                      SOLUTION
MODEL CODE

Discharge

SHEATPUMPDCVI13

Top Discharge

Heatseeker Nova 26kW Inverter Heat Pump

Product Description

WIRING APPLICABLE TO THE FOLLOWING MODEL:

SHEATPUMPDCVI17

Top Discharge

Heatseeker Nova 17kW Inverter Heat Pump

 


background image

Electrical Wiring 

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  15

MALFUNCTION                        ERROR       REASON                                      SOLUTION
MODEL CODE

Discharge

LED Controller 

Displays Actual Water

Temperature+ No

Error Codes.

SHEATPUMPDCVI26

Top Discharge

Heatseeker Nova 26kW Inverter Heat Pump

WIRING APPLICABLE TO THE FOLLOWING MODEL:

Product Description

TURNING YOUR HEAT PUMP ON/ OFF
OVERVIEW:

STEP 1

Press                to start the heat pump. 
The LED display will show the desired water temperature for 5 seconds, 

followed by the inlet water temperature and the operation mode. 

STEP 2

Press                to stop the heat pump and show “OFF”.

NOTE:

During parameter checking and setting: Press                  to quick-exit and 
save the current setting. Press                  again to turn on/off the heat pump.

ADJUSTING THE HEAT OR COOL MODE
OVERVIEW:

STEP 1

Press                for 5 seconds.

STEP 2

Press                or                 to adjust the “Heat MODE” or “Cool MODE”. 

Operation

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ADJUSTING THE WATER TEMPERATURE DIRECTLY
OVERVIEW:

STEP 1

Press                 or                 to adjust the water temperature.

MODE / 

SETTINGS

UP

  

                                 

DOWN

HEAT

HEATING

WHEN IN OPERATION- THE LIGHT WILL BE ON

WHEN DEFROSTING- THE LIGHT WILL FLASH

COOL

COOLING

WHEN IN OPERATION- THE LIGHT WILL BE ON

AUTOMATIC STOP

WHEN IN OPERATION- THE LIGHT WILL BE ON

AUTOMATIC START

WHEN IN OPERATION- THE LIGHT WILL BE ON

POWERFUL

POWERFUL

WHEN IN OPERATION- THE LIGHT WILL BE ON

    SMART

SMART

WHEN IN OPERATION- THE LIGHT WILL BE ON

    SILENT

SILENT

WHEN IN OPERATION- THE LIGHT WILL BE ON

6. Operation

    6.1 CONTROLLER OVERVIEW

    6.1.2 START / STOP

    6.1.3 MODE CONTROLS

    6.1.4 WATER TEMPERATURE SETTINGS

 


background image

  

  

       

      EARTHING

   

 

   

ALTHOUGH THE HEAT PUMP IS ELECTRICALLY 

 

 

 

 

 ISOLATED FROM THE REST OF THE SWIMMING 

 

 

 

 

POOL SYSTEM, THIS ONLY  PREVENTS THE FLOW 

 

 

 

 

OF ELECTRICAL CURRENT TO OR FROM  THE WATER 

    IN 

THE 

POOL. 

EARTHING 

IS 

STILL 

REQUIRED 

FOR 

     

 

                       PROTECTION  AGAINST SHORT-CIRCUITS INSIDE THE UNIT.

  

 

 

 

    6.1.5 CHECKING THE TIME

    6.1.6 SETTING THE TIME

    6.1.7 SETTING THE AUTOMATIC START TIME

    

STEP 2

Press                

STEP 3

STEP 4

Press                to view the “Current Time” Display.

Press                to enter the “Hour” setting.

STEP 5

The “Hour” will flash, then press                or                 to set the hour.           

STEP 6

Press                to save the “Hour”.

STEP 7

The “Minute” will now flash, then press                or                 to set the minute. 

STEP 8

Press                to save the current time setting.

STEP 9

Press                for quick-exit and saving.

Operation

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CHECK THE CURRENT TIME SETTINGS
OVERVIEW:

STEP 1

Press                

STEP 2

Press                to check the “Current Time”.

STEP 3

STEP 4

Press                a third time to check the “Automatic Stop Time”.

Press                a second time to check the “Automatic Start Time”.

SETTING THE TIME 

STEP 1

Press                

STEP 2

Press                twice to reach the “Automatic Start Time” menu.

STEP 3

STEP 4

Press                 to enter the menu.

STEP 5

STEP 6

The “Hour” will flash, then press                or                 to set the hour.           

Press                to save the “Hour”.

The “Minute” will now flash, then press                or                 to set the minute. 

STEP 7

SET THE AUTOMATIC START TIME

Press                to save the current time setting.

STEP 8

If the time is successfully set, the light                will display.

STEP 9

If you wish to cancel the automatic start setting, set the time as 00.00

    

  

  ATTENTION

    

FAILURE TO CORRECTLY SET THE AUTOMATIC STOP TIME WILL

 

 

               ALLOW THE PUMP TO RUN IN THE CURRENT MODE FOR 24    

 

 

 

       HOURS, OR UNTIL SET TEMPERATURE IS REACHED. 

    3.8 INITIAL OPERATION

    ATTENTION

    

IN ORDER TO HEAT THE WATER IN THE POOL (OR SPA), THE

                               FILTER PUMP MUST BE RUNNING TO CAUSE THE WATER TO 

                               CIRCULATE THROUGH THE HEAT PUMP. 

 

 

 

       THE HEAT PUMP WILL NOT  START IF THE WATER IS NOT 

 

 

 

       CIRCULATING.

      

      

    

    6.1.8 SETTING THE AUTOMATIC STOP TIME

    

 

    6.1.9 SYSTEM RESET FUNCTION

    6.1.9 SYSTEM PARAMETERS

      See Appendix 1

    

  

  

Operation

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SYSTEM RESET FUNCTION
OVERVIEW:

STEP 1

STEP 2

The system will reset and display “0000” on the controller.

Press and hold                                  together for 10 seconds

STEP 1

Once the Automatic Start Time is saved, the screen will enter into the 

“Automatic Stop Time” interface.

STEP 2

STEP 3

STEP 4

Press                 to enter the menu.

STEP 5

STEP 6

The “Hour” will flash, then press                or                 to set the hour.           

Press                to save the “Hour”.

The “Minute” will now flash, then press                or                 to set the minute. 

STEP 7

SET THE AUTOMATIC STOP TIME

Press                to save the current time setting.

STEP 8

If the time is successfully set, the light                will display.

STEP 9

If you wish to cancel the automatic stop setting, set the time as 00.00

    

  

  ATTENTION

    

AFTER SETTING THE AUTOMATIC START AND STOP TIME, 

 

 

 

 

IF THE CURRENT TIME IS IN THE RANGE OF TIME OFF, THE 

 

 

 

 

HEAT PUMP WILL TURN OFF AUTOMATICALLY UPON EXITING

    THE 

MENU.

 


background image

Operation

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SYSTEM RESET FUNCTION

2°C

Water

Set Temp.

Set Temp-    T

Stop

Silent Mode

Smart Mode

2°C

2°C

Water

Set Temp.

Set Temp-    T

Stop

Silent Mode

Smart Mode

2°C

2°C

Temperature

Set Temp.

Stop

Powerful

Mode

5°C

Ambient Temperature

30°C

65Hz

85Hz

7. Heat Pump Modes

    7.1 SILENT MODE   

      When 

operating 

in 

Silent  

      Mode, the heat pump will  

      operate 

at 

Silent and Smart  

      Mode. 

When the water 

      temperature 

is 

>=4°C 

lower 

      than 

the 

setting 

temperature, 

      the 

heat 

pump 

will 

operate 

in

      Smart Mode; if <=2°C lower, 

      the 

heat 

pump 

will 

operate 

in 

       

Silent Mode.

    7.2 SMART MODE

  

      When 

operating 

in 

Smart  

      Mode, the heat pump will 

      operate 

at 

Smart and 

      Powerful 

Mode. 

When the 

      water 

temperature 

is 

>=4°C 

      lower 

than 

the 

set

      temperature, 

the 

heat 

pump

      will 

operate 

in 

Powerful

      Mode; if <=2°C lower, the

      heat 

pump 

will 

operate 

in 

      Smart 

Mode.

    7.3 POWERFUL MODE

    

    ATTENTION

    

IF THE WATER FILTRATION SYSTEM STOPS BEFORE THE HEAT 

    

PUMP, THE UNIT WILL SHUT DOWN AS A SAFETY MEASURE. 

                               IT IS IMPORTANT TO PROGRAM THE HEAT PUMP IN 

                               CONJUNCTION WITH THE WATER FILTRATION PROGRAMING. 

                               TO RESTART THE HEAT PUMP, TURN THE HEAT PUMP OFF AND

                               ON AT THE POWER SUPPLY. 

      

Troubleshooting

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  20

SYSTEM RESET FUNCTION

8. Troubleshooting

    8.1 Error Code Displayed on LED Controller

      

      

    

MALFUNCTION                        ERROR       REASON                                      SOLUTION

Inlet water temperature 

Sensor Failure

The sensor in open or short 

circuit 

Check or change the sensor

Heating Condenser 

Sensor Failure 

The sensor in open or short 

circuit 

Check or change the sensor

Gas Return Sensor Failure

The sensor in open or short 

circuit 

Check or change the sensor

Ambient Temperature 

Sensor Sailure 

The sensor in open or short 

circuit 

Check or change the sensor

Condenser Gas Exit 

Failure 

The sensor in open or short 

circuit 

Check or change the sensor

Antifreeze Protection in 

Winter 

Ambient temperature or 

water inlet temperature is 

too low 

Low Ambient 

Temperature Protection

Ambient temperature or 

water inlet temperature is 

too low

High Pressure Failure

1.  Too much refrigerant 

2.  Insufficient air flow

1.  Discharge redundant 

     refrigerant from HP gas 

     system 

2.  Clean the air exchange 

Low Pressure Failure

1.  Insufficient refrigerant

2.  Insufficient water flow

3.  Filter or capiliary jammed

1. Check  for gas leakage, 

     re-fill the refrigerant

2. Clean the air exchanger

3. Replace the filter or

    capiliary

Water Flow Failure

Low water flow, wrong 

flow direction, or flow 

switch failure

Check if the water flow is 

high enough and flow is in

the correct direction. 

Or the flow switch may 

have failed. 

The Water Is Overheating 

Water flow is not enough 

or no water

1. Repair the pump 

2. Clean the water pipe 

3. Check the water switch

Gas Exhaust Temperature 

Sensor Failure 

1.  Insufficient gas 

2.  The throttling device is 

    jammed 

3.  Low water flow

1.  Change the throtting 

      device.

2.  Check the water pump

Controller Failure

1.  Wire connection is not 

correct.

2.  Controller failure

1. Check or change the 

     signal wire.

2. Restart the power supply 

    or change the controller.  

Converter Failure

Converter Board Failure

Restart the power or 

change the converter board. 

PP01

PP03

PP04

PP05

PP06

PP07

PP08

EE01

EE02

EE03 or

“ON”

EE04

EE05

EE06

EE07

Outlet water temperature 

Sensor Failure

The sensor in open or short 

circuit 

Check or change the sensor

PP02

MALFUNCTIONS

REASONS

SOLUTIONS

ERROR

 


background image

Troubleshooting

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Communication Failure 

Between Controller and 

Converter Board

1.  Insufficient Wire 

     Connection 

2.  Controller failure

Module Board Failure 

Between Outdoor Board 

And Module Board 

1. Communication wire is

     broken.

2. Outdoor board or module 

     board failure.

Restart the power or change

the broken board.

Module Board Failure 

Data is incorrect or module

board failure.

Restart the power or change

the broken board.

Direct Main Current's 

Voltage Too High Or Too

Low Protection  

1. The pressure is too high 

     or too low.

2. The inner communication

     contractor is broken.

Over Current Protection 

1.  Electric supply pressure is

      too low. 

2. The Heat Pump is

     overloaded.

The Heating Light is on

EE08

EE10

EE11

EE12

EE13

Defrosting

Communication Failure 

Between Converter and 

Outdoor Board 

Wire connection between

communication wire

and outdoor board is 

incorrect.

Restart the power supply 

or change the outdoor

board.

EE09

MALFUNCTION

REASONS

SOLUTIONS

ERROR

1. Check the wire 

     connection.

2.  Restart the power supply

3.  Change the controller.

1.  Check the power supply.

2.  Change the contactor. 

1.  Check the power supply.

2.  Check whether the water 

      temperature is too high. 

HEAT

EE02

    ATTENTION

    

THE FOLLOWING ELECTRICAL WIRING DIAGRAMS ARE 

 

 

 

 

ONLY FOR YOUR REFERENCE, PLEASE CONSULT A SUPREME

 

 

 

 

HEATING REPRESENTATIVE FOR MORE  INFORNMATION.

Troubleshooting

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supremeheating.com.au                                  22

EE02

MALFUNCTION                        ERROR       REASON                                      SOLUTION
LED Displays Actual

Water Temperature,

No Error Code 

Displays.

1.  Fan not running.

2. Air ventilation is 

     insufficient.

3. Refrigerant is 

     insufficient. 

Ice On Evaporator

1.  Check the location

     of heat pump unit

     and eliminate any

     obstacles to increase

     ventalation.

2.  Replace or repair the

     heat pump unit.

Too Much Ice On

Evaporator.

Water Stains on Heat 

Pump Unit 

 

Water Stains.

OBSERVING

REASONS

SOLUTIONS

MALFUNCTIONS

Short running. 

1.  Check the cable 

      connections 

      between the motor

      and the fan- replace

      if necessary.  

2. Check the location

     of the heat pump 

     unit and eliminate

     all obstacles to 

     increase ventilation.

3. Replace or repair the

     heat pump unit.

1.  Concreting.

2. Water leakage.

1.  No action required.

2.  Check the titanium

      heat exchanger

     carefully to observe 

      any defects. 

3.  LED controller

     should display:

     “Defrosting” 

    8.2 Other Malfunctions and Solutions- No LED Display 

      

      

    

MALFUNCTION                        ERROR       REASON                                      SOLUTION
No Display on LED

No power supply.

Check cable + circuit 

breaker is connected

LED Controller

Displays The Actual

Water Temperature

1. Water temp is

     reaching setting 

     value, heat pump is

     under constant

      temperature status.

2. Currently defrosting.

1.  Verify water temp

      setting.

2.  Startup heat pump

    after a few minutes.

3.  LED controller

     should display:

     “Defrosting” 

LED Controller 

Displays Actual Water

Temperature+ No

Error Codes.

1.  The incorrect mode

     has been chosen. 

2.  Figures show 

     defects.

3.  Controller defect.

Heat pump is not 

running.

Water temperature is

cooling when heat 

pump runs in heating

mode.

LED Controller 

Displays Real Time 

Heat pump on 

standby. 

 

Start heat pump to run.

Heat pump is not 

running.

OBSERVING

REASONS

SOLUTIONS

MALFUNCTIONS

Heat pump is not 

running.

HEAT

1.  Adjust the Mode.

2.  Replace the defect 

      LED wire controller, 

      and then check the 

      status, verifying the 

      water inlet and 

      outlet temperature.

3.  Replace or repair

     the heat pump unit.

 


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Maintenance 

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  23

9. Maintenance

1. 

You should check the water supply system regularly to avoid the 

air entering the system and occurrence of low water flow, because 

it would reduce the performance and reliability of heat pump unit.

 

2.

 Clean your pools and filtration system regularly to avoid the 

damage of the unit as a result of the dirty of clogged filter. 

3.

You should discharge the water from bottom of water pump if HP 

unit will stop running for a long time (expecially during the winter 

season).

 

4. 

In another way, you should check the unit is water fully before 

the unit start to run again. 

5. 

After the unit is conditioned for the winter season, he is 

preconize to cover the heat pump with special winter heat pump.

 

6.

 When the unit is running, there is all the time a little water 

discharge under the unit. 

    

    

Appendix

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  24

10. Appendix

    CHECKING THE PARAMETERS

    NOTES

1. 

When the Heatseeker Nova heat pump stops running for 30

     seconds, the water pump will shut off automatically (in the case               

     of an independant system).

2. 

The LED controller can operate the water pump by connecting

      an additional cable between the pump and the “PUMP” terminal

      on the heat pump.

3. 

It is necessary to put an extra 3-phase transfer device for a

     3-phase water pump.

SYSTEM RESET FUNCTION

MALFUNCTION                        ERROR       REASON                                      SOLUTION

Inlet water temperature 

Real testing value

Ambient temperature 

Real testing value

Gas return temperature

Real testing value

Coil temperature

Check or change the sensor

Gas exhaust temperature

Check or change the sensor

Steps of electronic 

expansion valve 

Compressor operating 

frequency:

Powerful: 65,70,75Hz

Smart: 50,55,60Hz

Silent: 30,35,40,45Hz

Compressor current

d1

d3

d4

d5

d6

d7

d8

d9

Outlet water temperature

Real testing value

d2

PARAMETER

NAME

REMARKS

-9-99°C

-F(-30°C)-70°C

-F(-30°C)-70°C

-F(-30°C)-70°C

0-C5°C(125°C)

0-99

-9-99°C

RANGE

N*5

Real testing value

0-99Hz

Real testing value

0-30A

PARAMETERS
OVERVIEW:

STEP 1

Press                

STEP 2

Press                to scroll through the paramaters, from d1 - d9 as shown below

 


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Warranty Agreement

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  25

Definitions

1.     All capitalised expressions used in this              

warranty are defined in paragraph 17.

 

Warranty

2.     Supreme Solar Pty Ltd warrants that its 

services in installing the Product will be carried 

out with due care and skill and subject to clauses 

3, 4, 5 and 6, that the installed Product will be 

free from defects in workmanship for a period of 

twenty four (24) months after installation 

(warranty includes in field labour costs.) The 

warranty is given subject to the terms of this 

warranty agreement.
3.     The Heat Pump included in the Product 

carries:

 

    (a)      in the case of a Titanium Heat Exchanger,

                a ten (10) year limited warranty from 

                Supreme Solar Pty Ltd, 2/19 Enterprise 

                Drive, Bundoora, Victoria, 3083 

                (Phone: (03) 9460 4200, 

                Email: info@supremeheating.com.au); or

 

     (b)     in the case of a Compressor and 

                Evaporator, a three (3) year limited     

                 warranty from Supreme Solar Pty Ltd, 

                 2/19 Enterprise Drive, Bundoora, 

                 Victoria, 3083 (Phone: (03) 9460 4200, 

                 Email: info@supremeheating.com.au); or
      (c)  in the case of a Thermostat and 

                Switches, a twelve (12) month limited 

                 warranty from Supreme Solar Pty Ltd, 

                 2/19 Enterprise Drive, Bundoora, 

                 Victoria, 3083 (Phone: (03) 9460 4200, 

                 Email: info@supremeheating.com.au);
In field labour warranty is applicable in Capital 

City Metropolitan areas or within a 25km radius 

of an Authorised Supreme Solar Service Agent.

 

Labour, travel and freight costs incurred as a 

result of product failure are excluded from this 

warranty after a period of twelve (12) months. 

Subsequent costs are to be paid by the original 

purchaser.
and is the only warranty given in respect of that 

that part of the Product.
4.      The Automatic Controller included in the 

Product carries:
      (a)     in the case of an Aqua-Gen 3D 

                 Automatic Controller, a one (1) year

                 limited warranty from Space Age 

                 Electronics Pty Ltd, PO Box 4382, 

                 Homebush South, New South Wales, 

                 2140 (Phone: (03) 5629 5833, Email: 

                 spaceage@bigpond.net.au; or
      (b)     in the case of an Aqua-Gen 3/+, 

                 Aqua-Gen 3BR/+ & Aqua-Gen 3PV/+ or 

                 SSV Series of Automatic Controllers, a 

                 three (3) year limited warranty from 

           

    

11. Warranty Agreement

                 

                 Dontek Electronics Pty Ltd, 19 Melrich 

                 Road, Bayswater, Victoria, 3153

                 (Phone: (03) 9762 8800, Email: 

                service@dontekelectronics.com.au); or
      (c)      in the case of an Aqua-Gen 2 Automatic 

                Controller, a two (2) year limited 

                warranty (temperature sensors not 

                covered) from Dontek Electronics Pty Ltd,

                19 Melrich Road, Bayswater, Victoria, 

                3153 (Phone: (03) 9762 8800, Email: 

                service@dontekelectronics.com.au);
and is the only warranty given in respect of that 

part of the Product.
5.     The Solar Pump included in the Product 

carries:

 

     (a)  in the case of an SSGL Series Solar Pump,

                 a two (2) year limited warranty (six (6) 

                 months for commercial installations) 

                 from Supreme Solar Pty Ltd, 2/19 

                 Enterprise Drive, Bundoora, Victoria, 

                 3083 (Phone: (03) 9460 4200, Email: 

                 info@supremeheating.com.au);  or
     (b)  in the case of an SunSol SS Series or 

                 Booster AB Series Solar Pump, a two (2) 

                 year limited warranty. Two (2) year 

                warranty on the motor, pump body and 

                 seal plate, and a one (1) year warranty on

                the mechanical seal from Reltech 

                Australia Pty Ltd, 43-45 Kylta Road, West 

                Heidelberg, Victoria, 3081 (Phone: (03) 

                9459 3838, Email: office@reltech.com.au); 
A twelve (12) month in field labour warranty is 

applicable in Capital City Metropolitan areas or 

within a 20km radius of an Authorised Supreme 

Solar P/L or Reltech Australia P/L Service Agent.  

and is the only warranty given in respect of that 

part of the Product.

6.     All other components supplied by Supreme 

Solar Pty Ltd carry a twelve (12) month limited 

warranty and is the only warranty given in 

respect of these components of the Product.
Exclusions

7.     Supreme Solar Pty Ltd will not be liable 

under this warranty where Supreme Solar Pty 

Ltd’s reasonable opinion a defect is caused by:
     (a)  fair wear and tear;
     (b)      negligent, careless or improper use or 

                handling;
     (c)      non-adherence to operating, cleaning or

                maintenance instructions;
     (d)      harsh or adverse Pool/Spa water 

                conditions;
     (e)      repair to or alteration of any parts of the 

    6.1.8 SETTING THE AUTOMATIC STOP TIME

    

 

    6.1.9 SYSTEM RESET FUNCTION

    6.1.9 SYSTEM PARAMETERS

      See Appendix 1

    

  

  

Warranty Agreement

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  26

     (b)  is defective as a result of any of the 

                 events specified in paragraph 7.
What the Purchaser must do
12.      
Any claim under this warranty must be 

made at the earliest stage that the defect 

becomes obvious to enable prompt action and to 

avoid further damage and must be made no later 

than one (1) month of the defect becoming 

obvious.
13.     Any claim for warranty must be 

accompanied by appropriate documentation 

which stipulates the date of installation, the 

invoice number, the details of the alleged defect 

and any other information reasonably required 

by Supreme Solar Pty Ltd.
14.      Purchaser agrees to pursue any claims in 

relation to defective parts against the manufac-

turers or suppliers referred to in clause 3, 4, 5 & 6.
Whole agreement
15.     
This warranty and any warranties implied 

by law which are not capable of being excluded 

or modified from the whole warranty agreement 

between Supreme Solar Pty Ltd and the Purchas-

er and all other warranties, express or implied, 

whether arising by statute or otherwise, are 

excluded and cancelled.
Governing law
16.     
This warranty is governed by the laws of 

the State specified in paragraph 17(c).
Defined terms
17.  

(a)     Purchaser:  The person who has

                           purchased the Product and is able 

                           to produce proof of such purchase
                  (b)    Product Supreme Solar Pty Ltd solar 

                           pool heating system
                  (c)    Governing law 

                          (paragraph 16): Victoria, Australia
Consumer guarantee
18.
     This warranty is provided in addition to 

consumer guarantees and does not alter, limit or 

replace them.

   

                 system by any person who has not been

                authorised by Supreme Solar Pty Ltd to 

                perform such a repair or alteration;
     (f) 

act of God, riot, fire or other occurrence 

                outside normal working conditions; or
     (g)  by other abuse or misuse caused by the

                Purchaser or a third party.
8.      Subject to clause 9, any condition or 

warranty which would otherwise be implied in 

this agreement or in relation to the Product is 

hereby excluded.
9.      Where legislation implies in this agreement 

or in relation to the Product any condition or 

warranty, and that legislation avoids or prohibits 

provisions in a contract excluding or modifying 

the application of or exercise of or liability under 

such condition or warranty, the condition or 

warranty shall be deemed to be included in this 

agreement. However, the liability of Supreme 

Solar Pty Ltd for any breach of such condition or 

warranty shall be subject to clause 14 and any 

other applicable exclusions set out in this 

agreement, be limited, at the option of Supreme 

Solar Pty Ltd, to one or more of the following:
     (a)  if the breach relates to goods:
                 (i)     the replacement of the goods or the

                         supply of equivalent goods;
                 (ii)    the repair of such goods;

 

                (iii)   the payment of the cost of having 

                         the goods repaired; and
     (b)  if the breach relates to services:
                 (i)     the supplying of the services again; 

                         or

                 (ii)    the payment of the cost of having 

                         the services supplied again.
What Supreme Solar Pty Ltd Will Do
10.      
For defects relating to installation of the 

Product, Supreme Solar Pty Ltd will, in its abso-

lute discretion:
     (a)      repair the Product or pay for the cost of 

                having the Product repaired; or

 

    (b)      replace the Product or supply an 

                equivalent Product; or
     (c)      pay for the cost of replacing the Product 

                or acquiring an equivalent Product;
if the terms and conditions of this warranty are 

satisfied. Supreme Solar Pty Ltd will not be liable 

for any other loss or damage (including cons

equential or indirect damages).

11.      Supreme Solar Pty Ltd reserves the right to 

charge the Purchaser, at Supreme Solar Pty Ltd’s 

current hourly rate, for the cost of examining the 

Product if such examination by Supreme Solar 

Pty Ltd reveals that the Product:
     (a)  is not defective; or

 

 


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Notes

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  

Notes

Notes

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  

Notes