Ricoh Pro C5100s Service Bulletin - User Manual

Download PDF User Manual

Full Text Searchable PDF User Manual

SERVICE BULLETIN

Date:

15/01/2015

Bulletin Nr:

Page:

Model:

Pro C5100s -
Pro C5110s

Version Nr:

2.6

Issued by:

WDS/GRY

Next Visit:

Mod. Nr:

Approved by: PAC

At Failure:

Subject:

Installation Procedure

Technical Info:

General Info:

Installation engine and options:

- Minimum space and dimension of the engine

Date:

15/01/2015

Bulletin Nr:

Page:

2/15

Model:

ProC5100s-
5110s

- Install device as described in de service manual.

Use always the levelling shoes

Date:

15/01/2015

Bulletin Nr:

Page:

3/15

Model:

ProC5100s-
5110s

Connect the tray heaters always on CN401( C )

- don’t connect CN402 ( B )

Install all options, as described in the service manual.

- Programme the following SP modes using Special SP mode:

SP 1-131 Production Mode set to 1

SP 5-045 Accounting Counter set to 1: Prints

SP 5-061 to 1 toner remaining display

SP 5-062-011 set to 1

SP 5-062-034 set to 1

SP 5-062-057 set to 1

SP 5-062-080 set to 1

SP 5-104 A3/DLT Double Count set to 1:Double count

(see sales-contract)

SP 5-104-101 set to 1 banner count on

SP 5-104-102 set to 210 banner count threshold

SP 5-112 Non-Std. Paper Sel set to 1: the customer will be able to input

non-standard paper size

Date:

15/01/2015

Bulletin Nr:

Page:

4/15

Model:

ProC5100s-
5110s

SP 5-150 Bypass length set to 1

SP 5-812-001 Telephone…

ricoh.be/eservice

SP 5-812-002 Fax………….02/5582718

SP 5-812-003 Supply……..

ricoh.be/eservice

SP 5-841-001 for Black:……828225

SP 5-841-002 for Cyan:……828228

SP 5-841-003 for Yellow:…..828226

SP 5-841-004 for Magenta:. 828227

SP 6-6890-1 from 0 to 1 punch function enabled with Z fold

Execute SP 5-990-001 (Print all SMC data)

- For @ remote or Cumming please check in the User Mode:

System settings / administrator tools / extended security / remote

(diagnostic\service)

- For @ remote or Cumming please check in the following SP modes:

SP 5-504-001 = 0

SP 5-507-001 = 0

SP 5-507-002 = 0

SP 5-507-003 = 1

SP 5-507-006 = 1

SP 5-515-001 = 1

SP 5-515-002 = 0

SP 5-515-003 = 0

SP 5-516-001 = 0

Program the User settings:

System settings

General features
Function key allocation

F1 = Copier

F2 = Document server

F3 = Fiery

F4 = Scanner

Function reset timer to 30sec

Timer settings

Sleep mode timer to 60min

Low power mode timer to 60min

Set time & date

Administrator tools

Auto delete file in document server to OFF

Select switchable languages =

1 = English

2 = French

3 = Dutch

Date:

15/01/2015

Bulletin Nr:

Page:

5/15

Model:

ProC5100s-
5110s

4 = none

5 = none

Copier/document server settings

Edit : 1side → 2 side auto margin to 0mm

Input/output : letterhead settings to yes

Change supervisor password according to General service Bulletin 10

(Security Features)

Program machine settings at customers request

Fiery Setting

Check language requirements of the customer via webtools (server;general), if thy

want Dutch only the Fiery program will change.

Program controller in consent with the customer, according with the D-Codes

Standard setting for the Fiery and color setup:

Fiery E22B

Server Info

Product: Pro C5100Sseries E-22B PS 1.1

Version: V00.90-99

Software: FS100

Memory (MB): 1984

Disk Size (GB): 443.6

Free Disk Space (GB): 442.8

Server Setup

Server Name: PROC5110

Server Language: English - International

Default Paper Sizes: Metric

Color Region: Europe

Time Zone: Amsterdam (CET)

Daylight saving: Yes

Enable SNTP: No

Password Enabled: No

Allow printing from: All users

Use Character Set: Windows

Enable Scan: Yes

Default File Format: PDF

Clear Each Scan Job: After 1 day

Date:

15/01/2015

Bulletin Nr:

Page:

6/15

Model:

ProC5100s-
5110s

Print Start Page: No

Preview While Processing: No

Enable Rip While Receive: Yes

Secure Erase: No

Auto Tray Selection: Based on Paper Catalog

Enable Printed Queue: Yes

Jobs Saved in Printed Queue: 99

Enable Mismatch Action: No

Job Log Setup

Enable auto export: No

Job Log Page Size: 11x17/A3

Secure Job Log: Yes

Enable System Updates: No

Day: Daily

Time: 03:00 AM

Enable Proxy: No

Network Setup

Port Setup

Ethernet

Enable Ethernet: Yes

Ethernet Address: 00:E0:81:E1:C4:65

Ethernet Speed: Auto (10/100/1000)

USB

Enable USB Port: Yes

USB Media Auto Print: Print All

802.1x Setup

Enable 802.1x Authentication: No

Protocol Setup

Enable AppleTalk: No

IPv4 Setup

Ethernet Setup

Enable Auto IP Configuration: No

IP Address: 10.144.74.66

Subnet mask: 255.255.255.0

Enable Gateway automatically: No

Gateway Address: 10.144.74.1

Enable DHCP: No

IP Address: 192.168.2.250

DNS Setup

Enable DNS: Yes

Get DNS setting automatically: No

Primary DNS server IP address: 10.144.74.1

Secondary DNS server IP address:

Domain name: werner.debois

Host name: PROC5110

WINS Setup

Use WINS Server: Yes

WINS IP Address:

Security Setup

Date:

15/01/2015

Bulletin Nr:

Page:

7/15

Model:

ProC5100s-
5110s

IP Filtering: No

Enable IPv6 Filter: No

Port filtering: Yes

20-21(FTP): Enabled

80(HTTP): Enabled

137-139(NETBIOS): Enabled

161-162(SNMP): Enabled

427(SLP): Enabled

443(SSL): Enabled

445(SMB/IP): Enabled

500(ISAKMP): Enabled

515(LPD): Enabled

631(IPP): Enabled

3702(WS-Discovery): Enabled

4500(IPSec): Enabled

5353(mDNS): Enabled

6310(Direct Mobile Printing): Enabled

9100-9103(Raw): Enabled

EFI Ports: Enabled

IPSec Setup: No

Enable IPv6: Yes

IP Address(es)

fe80:0000:0000:0000:02e0:81ff:fee1:c465/64

Service Setup

Enable LPD: Yes

Default LPD queue: Print Queue

Timeout(sec): 120

Enable Windows Printing: Yes

Server Name: PROC5110

Server Comments:

Domain or Workgroup: WORKGROUP

Enable Web Services: Yes

Enable IPP: Yes

Enable Direct Mobile Printing: Yes

Enable Port 9100: Yes

9100 Queue: Print

Timeout(sec): 120

Enable Email Services: No

Scan to Email: Yes

Scan to Internet FAX: Yes

Scan to Windows SMB: Yes

Enable Scan to FTP: Yes

Enable FTP Printing: Yes

Require Password for Printing: No

Timeout(sec): 30

Default FTP queue: Print Queue

Use FTP Passive mode: No

Enable SNMP: Yes

Security Level: Medium

Date:

15/01/2015

Bulletin Nr:

Page:

8/15

Model:

ProC5100s-
5110s

Enable LDAP: No

Enable SLP: Yes

Scope Name: Default

Enable Proxy: No

Enable Bonjour: Yes

Bonjour Service Name: RICOH Pro C5110Sseries E-42B PS US1.1

Preferred Printing Protocol: LPD

Enable WSD: Yes

WSD Queue: print

PrintMe Setup

Enable PrintMe: No

Printer Setup

Calibration Info

Measurement Method: Default

Calibration page layout: 21 Sorted Patches

Prepare scanner for ColorCal calibration: Off

Printer

Personality: Auto

Publish Direct Connection: Yes

Publish Print Queue: Yes

Publish Hold Queue: Yes

Published Virtual Printers

E-22B hold

E-22B print

E-22B direct

E-22B sequential

PS Setup

Allow courier substitution: Yes

Print to PS error: No

Default paper sizes: Metric

Media weight: Paper weight 3 (81.0 - 100.9 gsm)

Cover page: Disable

Convert paper sizes: Letter/Tabloid->A4/A3

Halftone mode: 200 dot + fine text

Shift mode: Sets and jobs

Output delivery: Face up - normal order

Print master: No

Cache PDF and PS objects: On

PCL Setup

Output delivery: Face up - normal order

Default orientation: Portrait

Form length: 64.00

Font size (pt): 12.00

Font pitch (char/in): 10.00

Symbol set: PC-8

Font source: Internal

Font number: 0

Date:

15/01/2015

Bulletin Nr:

Page:

9/15

Model:

ProC5100s-
5110s

Append CR to LF: No

Paper size for system pages: Metric

Color Setup

RGB Source Profile: sRGB (PC)

Rendering Intent: Photographic

CMYK Source Profile: ISO Coated FOGRA39L (EFI)

CMYK Processing Method: Full (Output GCR)

Separate RGB/Lab to CMYK source: Off

Use Media Defined Profile: On

Output Profile: Fiery Pro C5100S-C5110S Plain v1RT

Black Text and Graphics: Pure Black On

Black Overprint (for pure black): Text/Graphics

Spot Color Matching: On

RGB Gray Processing: Off

CMYK Gray Processing: Text/Graphics/Images

Use embedded profile when present (RGB): Off

Use embedded profile when present (CMYK): Off

VDP Setup

FreeForm 1 Record Length: FreeForm Master

Native Document Setup

Enable Native Document Conversion: No

BIOS Setup

BIOS Version: 1.10 15/11/2012

ID: 000086048A6300

OS Version: 2.3.1.05

Installed Options

Printer Info

Model: Pro C5110S

Manufacturer: RICOH

Serial Number: E263C430004

Installed Options

Finishers

Finisher SR4110

Finishing Units

Input Trays

Tray 1

Tray 2

Tray 3

Wide Large Capacity Tray

Bypass Tray

Output Trays

Finisher Upper Tray

Finisher Shift Tray

Date:

15/01/2015

Bulletin Nr:

Page:

10/15

Model:

ProC5100s-
5110s

Fiery E42B

Server Info

Product: Pro C5100Sseries E-42B PS 1.0

Version: 1.0

Software: FS100 Pro

Memory (MB): 4096

Disk Size (GB): 865.3

Free Disk Space (GB): 857.6

Server Setup

Server Name: CHARIS-PRO

Server Language: English - International

Date Format: dd/mm/yyyy

Number Format: 1000 = 1,000.00

Measurement Units: Metric

Default Paper Sizes: Metric

Color Region: Europe

Time Zone: (UTC+01:00) Amsterdam (CET)

Daylight saving: Yes

Enable SNTP: No

Password Enabled: Yes

Allow printing from: Authorized users

Use Character Set: Macintosh

Enable Scan: Yes

Default File Format: PDF

Clear Each Scan Job: After 1 day

Print Start Page: No

Preview While Processing: No

Enable Rip While Receive: Yes

Secure Erase: No

Auto Tray Selection: Based on Paper Catalog

Enable Printed Queue: Yes

Jobs Saved in Printed Queue: 99

Enable Mismatch Action: No

Enable Hot Folders: Yes

Enable Remote Desktop: Yes

Job Log Setup

Enable auto export: No

Job Log Page Size: 11x17/A3

Secure Job Log: Yes

Enable System Updates: No

Fiery OS: Windows 7 Professional

Installed Fiery Utilities

Date:

15/01/2015

Bulletin Nr:

Page:

11/15

Model:

ProC5100s-
5110s

Fiery Command WorkStation: 5.4.0.97a

Fiery SeeQuence: 3.4.1.084

Fiery Bridge: 1.2.1.04c

Fiery Remote Scan: 6.0.0.20

Fiery Ticker: 1.0.0.22

Fiery Hot Folders: 3.4.0.22

Network Setup

Port Setup

Ethernet

Enable Ethernet: Yes

Ethernet Address: 00:E0:81:E4:5D:FA

Ethernet Speed: Auto (10/100/1000)

USB

Enable USB Port: Yes

USB Media Auto Print: Disabled

802.1x Setup

Enable 802.1x Authentication: No

Protocol Setup

Enable AppleTalk: No

IPv4 Setup

Ethernet Setup

Enable Auto IP Configuration: No

IP Address: 10.0.1.103

Subnet mask: 255.255.255.0

Enable Gateway automatically: No

Gateway Address: 10.0.1.254

Enable DHCP: No

DNS Setup

Enable DNS: Yes

Get DNS setting automatically: No

Primary DNS server IP address: 10.0.0.1

Secondary DNS server IP address:

Domain name: ricohshowroom.local

Host name: CHARIS-PRO

WINS Setup

Use WINS Server: No

Security Setup

IP Filtering: No

Enable IPv6 Filter: No

Port filtering: Yes

20-21 (FTP): Enabled

80 (HTTP): Enabled

135 (MS RPC): Enabled

137-139 (NETBIOS): Enabled

161-162 (SNMP): Enabled

427 (SLP): Enabled

443 (SSL): Enabled

445 (SMB/IP): Enabled

Date:

15/01/2015

Bulletin Nr:

Page:

12/15

Model:

ProC5100s-
5110s

500 (ISAKMP): Enabled

515 (LPD): Enabled

631 (IPP): Enabled

3389 (Remote Desktop): Enabled

3702 (WS-Discovery): Enabled

4500 (IPSec): Enabled

5353 (mDNS): Enabled

6310 (Direct Mobile Printing): Enabled

9100-9103 (Raw): Enabled

EFI Ports: Enabled

IPSec Setup: No

Enable IPv6: Yes

IP Address(es)

fe80:0000:0000:0000:f0cb:be73:620b:92e7/11

Service Setup

Enable LPD: Yes

Default LPD queue: Print Queue

Timeout(sec): 120

Enable Windows Printing: Yes

Server Name: CHARIS-PRO

Server Comments:

Domain or Workgroup: WORKGROUP

Enable Web Services: Yes

Enable IPP: Yes

Enable Direct Mobile Printing: No

Enable Port 9100: Yes

9100 Queue: Print

Timeout(sec): 120

Enable Email Services: No

Scan to Email: Yes

Scan to Internet FAX: Yes

Scan to Windows SMB: Yes

Enable Scan to FTP: Yes

Enable FTP Printing: No

Use FTP Passive mode: No

Enable SNMP: Yes

Security Level: Medium

Enable LDAP: No

Enable SLP: Yes

Scope Name: Default

Enable Proxy: No

Enable Bonjour: Yes

Bonjour Service Name: CHARIS-PRO

Preferred Printing Protocol: LPD

Enable WSD: Yes

WSD Queue: print

PrintMe Setup

Enable PrintMe: No

Date:

15/01/2015

Bulletin Nr:

Page:

13/15

Model:

ProC5100s-
5110s

JDF Setup

Fiery JDF Version:: 1.2.0.29

Enable JDF: No

Printer Setup

Calibration Info

Measurement Method: Default

Calibration page layout: 21 Sorted Patches

Prepare scanner for ColorCal calibration: Off

Printer

Personality: Auto

Publish Direct Connection: No

Publish Print Queue: Yes

Publish Hold Queue: Yes

Published Virtual Printers

E-42B hold

E-42B print

E-42B sequential

Sequential Print

Enable Sequential Print: Yes

Timeout (sec): 60

Publish Sequential Print Queue: Yes

PS Setup

Allow courier substitution: Yes

Print to PS error: No

Default paper sizes: Metric

Paper weight: Paper weight 3 (81.0 - 100.9 gsm)

Cover page: Disable

Convert paper sizes: Letter/Tabloid->A4/A3

Halftone mode: 200 dot + fine text

Shift mode: Sets and jobs

Print master: No

Cache PDF and PS objects: On

PCL Setup

Default orientation: Portrait

Form length: 64.00

Font size (pt): 12.00

Font pitch (char/in): 10.00

Symbol set: PC-8

Font source: Internal

Font number: 0

Append CR to LF: No

Paper size for system pages: Metric

Color Setup

RGB Source Profile: sRGB (PC)

Rendering Intent: Photographic

CMYK Source Profile: ISO Coated FOGRA39L (EFI)

CMYK Processing Method: Full (Output GCR)

Date:

15/01/2015

Bulletin Nr:

Page:

14/15

Model:

ProC5100s-
5110s

Separate RGB/Lab to CMYK source: Off

Use Media Defined Profile: On

Output Profile: Fiery Pro C5100S-C5110S Plain v1RF

Black Text and Graphics: Pure Black On

Black Overprint (for pure black): Text/Graphics

Spot Color Matching: On

RGB Gray Processing: Off

CMYK Gray Processing: Text/Graphics/Images

Use embedded profile when present (RGB): Off

Use embedded profile when present (CMYK): Off

VDP Setup

FreeForm 1 Record Length: FreeForm Master

Parse number of records while spooling: 10

Native Document Setup

Enable Native Document Conversion: No

Adobe PDF Print Engine

Enable Adobe PDF Print Engine (APPE): Yes

PDF Print Engine preferred: Yes

SPD

Enable Set Page Device Mapping: No

BIOS Setup

BIOS Version: 1.10 15/11/2012

ID: R00151294

Installed Options

Fiery Advanced Controller Interface Kit

Fiery Graphic Arts Package, Premium Edition

Printer Info

Model: Pro C5110S

Manufacturer: RICOH

Serial Number: E263C630035

Installed Options

Finishers

Booklet Finisher SR4100

Finishing Units

Input Trays

Tray 1

Tray 2

Tray 3

Wide Large Capacity Tray

Bypass Tray

Output Trays

Finisher Upper Tray

Finisher Shift Tray

Finisher Booklet Tray

System Updates

FIERY UPDATES

PATCH ID: 1-1K7B08

Date:

15/01/2015

Bulletin Nr:

Page:

15/15

Model:

ProC5100s-
5110s

DATE & TIME:

NAME:

APPLICATION UPDATES

OS UPDATES

PATCH ID:

DATE & TIME: 11/12/2013

NAME: Windows Update Agent 7.6.7600.256

Finalizing installation:

Calibrate the copier and calibrate the Fiery

Confirm installation with the customer / D-codes

Complete Digital History Chart (SMC data, test copy/print, Fiery config page)

Put PPBG service sticker on front panel

Explain paper jam removal, add toner, staples, waste toner bottle

replacement (+ reset PM counter waste toner bottle)

Explain the usage of paper library and Fiery paper catalogue