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MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 JERONIMO ROAD, IRVINE, CALIFORNIA 92618
February 9, 2006
LIMITED WARRANTY FOR MLM SERIES LCD MONITORS
(Applicable only for Customers who bought and used their products within US Territories)
1.A. Subject to the terms and conditions in this limited warranty, MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”)
warrants to the original purchaser at retail (the “Purchaser”) of this LCD MONITOR that should, in MDEA’s judgment, the LCD Monitor
prove to be defective by reason of improper workmanship and/or materials, MDEA shall repair or replace, at its option, any defective part
of the LCD Monitor without charge for the part(s) and shall bear the entire labor expense for any warranty repair for a period of one year
from the date of purchase by the Purchaser as indicated in the sales invoice, or proof of purchase of the defective LCD Monitor when
such labor is performed at an authorized MDEA service center.
1.B. All parts used for replacement are warranted for the remainder of the original warranty period only. To obtain warranty service, the
Purchaser must notify an authorized MDEA service center of any alleged defect within the applicable warranty period.
1.C. LCD Monitor serviced under this limited warranty shall, at MDEA’s option, be returned in new or used generic cartons/packing.
1.D. MDEA reserves the right to request the return of the defective part or product unit being replaced. Failure to return the defective
part or product unit upon request by MDEA may result in MDEA charging the purchaser the full retail price of the replacement part or
2. Pixel Warranty: MDEA strives to deliver the perfect LCD monitor, and guarantee its workmanship on all LCD monitors to be free from
major defects. In consideration of certain manufacturing constraints and the natural characteristics of LCD panels, MDEA deems that
LCD panels with dead or malfunctioning pixels, are considered functionally sound and within manufacturing specifications when there are
no more than two (2) adjacent malfunctioning pixels or, and exclusively, there are nine (9) total non-adjacent, scattered malfunctioning
pixels in any given non-test pattern display screen.
3. PROOF OF PURCHASE DATE IS REQUIRED WHEN REQUESTING WARRANTY SERVICE. In order to obtain warranty service,
the Purchaser must deliver the LCD Monitor to the nearest authorized MDEA service center. Shipping expenses are the Purchaser’s
responsibility. The name and address of the nearest service center can be obtained from a MDEA dealer or by writing or calling MDEA at
the address and telephone number provided below. THE PURCHASER MUST PRESENT TO THE SERVICE CENTER A SALES
RECEIPT OR OTHER WRITTEN EVIDENCE ESTABLISHING PROOF AND DATE OF PURCHASE OF THE LCD MONITOR. THE
RETURN OF THE OWNER REGISTRATION CARD IS NOT A CONDITION OF WARRANTY COVERAGE. However, the Purchaser is
urged to register their product via the Internet at
so that, if necessary, MDEA can contact the
4. THIS WARRANTY DOES NOT COVER: Units that have been modified, altered, repaired or serviced by anyone other than an MDEA
authorized service center; cosmetic damage; damage to this LCD Monitor or to any other products where such damage is caused by
unauthorized modification, alteration, repairs to or service of the product; accident; physical abuse or misuse or operated contrary to
instructions in Owner’s Guide, (including any failure to carry out any maintenance as described in the Owner’s Guide); damage from
excessive physical or electrical stress; excessive continual usage of the LCD monitor; displaying of fixed images for long periods of time
resulting in image persistence on the LCD screen; freight damage or damage due to improper shipping methods; damage caused by use
of third party components or hardware; any damage caused by acts of God or other factors beyond the reasonable control of MDEA. This
warranty also excludes service where no defect in the product covered under this warranty is found; service calls related to unsatisfactory
audio or visual reception or signal unless caused by a defect in the product that is covered under this warranty; any costs or expenses
for, or damages arising from product installation or set-up, any adjustments of user controls, or other adjustments necessary to prepare
the unit for display or use, connection with any external device; service of products purchased or used outside the U.S.A. Please consult
the operating instructions contained in the Owner’s Guide furnished with the product for information regarding user controls.
5. ANY EXPRESS WARRANTY NOT PROVIDED IN THIS LIMITED WARRANTY, AND ANY REMEDY WHICH, BUT FOR THIS
DISCLAIMER PARAGRAPH, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW IS HEREBY EXCLUDED AND DISCLAIMED.
BY WAY OF EXAMPLE AND NOT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY
PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED.
6. UNDER NO CIRCUMSTANCES SHALL MDEA BE LIABLE TO THE ORIGINAL PURCHASER AT RETAIL OR ANY OTHER PERSON
FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY,
BREACH OF CONTRACT, OR OTHERWISE.
7. Some states do not allow a disclaimer of implied warranties, or the exclusion or limitation of incidental, special or consequential
damages. Consequently, the disclaimer and limitations set forth in Paragraphs 4 and 5 above may not apply to all original purchasers at
8. This warranty gives specific legal rights, and the Purchaser may also have other rights, which vary, from state to state.
9. Technical Support can be reached by mail at: Mitsubishi Digital Electronics America, Inc. 9351 Jeronimo Road, Irvine, CA 92618,
ATTN: Technical Support - Presentation Products or by email at
10. Additional product and technical information can be found at
or via telephone at:
Product and Dealer Information – (888)-307-0309
Accessories Information – Your local dealer or, (888)-307-0308
Technical Support – (888)-307-0309
National Repair Center – (800)-446-6866