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Genius TwinTouch LuxeMate Pro Service Manual

Made by: Genius
Type: Service Guide
Category: Keyboard
Pages: 11
Size: 11.99 MB

 

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 SER V ICE  GU ID E  

 

 

    VERSION 1.0   

 

 

SERVICE  GUIDE

 

      K Y E

 SYSTEMS CORP.

 

 
 

MULTIMEDIA   KEYBOARD 

 
 

 

 
 

              TTLM PRO

page 1 / Total 11 pages 

 


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SERVICE GUIDE

 

 

 

   VERSIO N 1.0   

Table of Contents 

 
Getting Started………………………………………………………………….……. 2 
 

 

 

How to Use the Service Guide…………………………………………  3 

 

 

 

Conventions Used in this Guide……………………………………….  4 

   Necessary  Tools    ..……………………………………………………… 4 
   Safety 

Precautions……………………………………………………… 

 
Chapter  1.  How to Handle  Defective Returns……………………………………..  5 
   1.1 

Overview ……………………………………………………………. 5 

   1.2 

Problems……………………………………………………………. 

 
Chapter  2.  How to Check  the Keyboard…………………………………………..  8 
 

 

 

2.1 How  to check the Assembly of Keyboard……………………..….  8 

 

 

 

2.2 How  to Test the Keyboard………………………………………….  8 

   2.3 

How  

to 

Take  

Apart 

your  

keyboard………………………………..... 

 
C hapter 3.  Important Notes 
 

 

 

3.1 Packing r equirement for  sending the PCB assembly by post……  9 

 

 

 

3.2 Short of spare parts  while repairing a keyboard…………………... 9 

 

Appendix  : Part  List............................................................................................................................10
 
 
 
 
 
 
 
 
 
 
 

page 2 / Total 11 pages 

 


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- 3 -

 
 
 
 
 
 
 
 

 SERVICE  GUIDE

 

 

 

VERSIO N 1.0   

Getting Star ted 

 
How 

to 

Use 

the 

Service 

Guide 

               

 
This  Service  Guide  provides instructions  and illustrations of servicing  keyboard 
related to KYE TTLM PRO multimediaS  

        Keyboard.  In this section, a basic   preparation 

for servicing the  keyboard w ill be instructed , and therefore please read this section 
carefully , before you star t servicing the  keyboards.  
 
Divided into 6 sections, this  Service Guide describes an  in-depth explanation of 
servicing keyboard step by step. Each  topi c may  be related with each other; hence 

you are highly  recommended to read this guide from cover to cover first.  After that, 

you may go  directly to  the

      specific topic that most interests you or  meets your 

immediate needs. 
 
 

Chapter  1: How  to Handle Defective Returns 

 

 

Gives a brief  working flow  for handling  defectives returns by which you may 

 

 

distinguish the causes of the defective returns with the help of these working 

 

 

f lows. 

 
 

C hapter 2: How  to Check  the Keyboard 

 

 

Gives complete

         hardware and  Software on how to uninstall and install    

  the 

keyboard.  

 
 

C hapter 3: Important

               Notes

 

 

Gives inform ation on how to have your keyboard well packed and what to   

 

 

do when being short of spar e parts.  

 
 

Appendices :   Provides part lists 

 
 
 
 

page 3 / Total 11 pages 

 


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- 4 -

 

 

 SER V ICE  GU ID E  

 

 

   VERSIO N 1.0   

Convention Used in this Guide 
 
   Pay 

Specific 

Attention 

Instructions

      that  are 

    important  to remember   

   and 

may 

mistakes. 

 
 

 

 

Caution :  Information

          that,  if  not followed, may  result in damage to the 

   pr 

oduct. 

 
Necessary  Tools

 

 

• 

Desktop or Notebook 

• 

CD driver 

• 

 Screwdriver  (  Cross type ) 

 
Safety  Precautions 
 
The follow ing precautions should be observed in handling the  keyboard described in 
this guide : 

• 

Place the keyboard on a flat,  level and stable surface.  

• 

Do  not place the k             

eyboard environments    subject to mist, smoke, 

vibration,  excessive dust, salty or  greasy air , or other corrosive gases 
and fumes. 

• 

Do not drop or jolt the  keyboard.  

• 

Do not bump or knock the document glass as it is fragile and could 
break. 

• 

Do not perform  any maintenance with wet hands. 

• 

Prevent foreign substances, such as w ater, other liquids or  chemicals,  
from entering the keyboard while  performing maintenance procedures 
on the keyboard.  

 
 
 
 
 

 

page 4 / Total 11 pages 

 


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- 5 -

 
 
 
 

 
 
 
 

 
 

 
 
 
 
 
 
 

 
 
 
 
 

 SERVICE   GUIDE  

 

 

    VERSION 1.0   

Chapter  1. How  to Handle Defective Returns 
 
1.1 Overview   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
 
 
 
 
 
 

Functioning NG  

 
 
 
 
 Functioning NG  
 
 
 

 

 

 

 

 

 

 

Functioning OK 

 

 
 
 
 
 
 
 

Functioning OK 

Verifying problem & 

Proceeding necessary tests 

Analyzing possible   

Mal f unction causes 

Deciding  & proceeding 

the rectification methods 

Replacing necessary 

defective parts 

Proceeding tests to verify 

if the keyboard  is functioning

normally 

Return  the keyboards w ith 

proper  repackaging to 

customers 

Receiving Defective 

Keyboards 

from Custom ers 

 
 
 
 
 
 

page 5 / Total 11 pages 

 


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 SER VICE  GU ID E  

 

 

    VERSION 1.0   

 
1.2 P roblem 
 
 
Problem Descriptions   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
1.2.1  Keystuck, wrong key-top arrangement.  

Solution 1 : Re-fix link  
 

 
 
Solution 2 :   Change Key-Top 

 
Solution 3 : Change Rubber dome 
 
 

1.2.2  Standard key w/no good return force 

Solution 1: Change Rubber dome 

 
 
1.2.3  Hot-key w/no good return  force 

Solution 1 : Change Rubber Sheet 

 
 
1.2.4 No Power 

Solution 1 : Re-solder the Cable  w ire 
                      With the PC B  
 
 
Solution 2 :   Change PCBA  

 
 
 

page 6 / Total 11 pages 

 


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 SER VICE  GU ID E  

 

 
1.2.5  Key no function 

Solution 1 :   Change  Module
 
 

Solution 2 :   Change PCBA 

 
 
 

 

1.2.6 Recevier no function 

Solution 1 :   Ch ange  Recevier

 

 

 
 

 
 
 
 
 

 
 

 
 
 
 
 
 
 
 
 
 

    VERSION 1.0 

1.2.7 Mouse no function 

h

 Cable or PCB-A

Solution 2 :   Solder contacts of the  

Solution 2 :   Change Mouse down PCBA

 

hange  Mouse  up PCBA

Solution 1 :   Ch

Recevier Cable or PCB-A

Recevier PCBA

 
  1.2.7 

 
 

 mouse down PCBA  Mouse up PCBA

 touched up PCB-A 

page 7 / Total 11 pages 

 


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SERVICE GUIDE

    VERSION 1 0

.

 
 

1.2. 8 Can not recharge 

 
 

 Mouse PCBA

    Solution : Change receiver PCBA 

Solution 4 :   Change Mouse  PCBA

Solution3: Solder contacts of the

        touched up PCB-A

 or charger PCBA 

     charger PCBA 

                    receiver PCBA 

page 8 / Total 11 pages 

 


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 SER VICE  GU ID E  

 

 

VERSION 1. 0    

 
 
C hapter 2: How  to  Check the Keyboard 
 
2.1 

How 

to 

check 

the 

Assembly 

of 

Keyboard 

            

 
2.1.1 C heck  all the accessories of the keyboard  packing 

Check  the Keyboard 

 

• 

Dimension 

• 

Top

 

 

→Check CD driver 

C heck  the Keyboard  Recognizance 

 

2.1.2 How to test the Keyboard 
 

Step 1. To tak e your  computer. 

 Step 2. Take the Recevier to connect the  computer.  
 

Step 3. Turn on your  computer. 

 

Step 4. Put on the CD driver  to setup your software. 

 

Step 5. To try the Keyboard 

 
2.1.3 How to tak e a part your Keyboard 
 

Step 1. Take the screwdriver . 

 

Step 2. Turn on the case. 

 

Step 3. Check the cable line have to broken. 

 

Step 4. Check  the PCBA 

 

 Check Recevier and Mouse

• 

page 9 / Total 11 pages 

 


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 SER V ICE  GU ID E  

 

 

    VERSION 1.0   

 
Chapter  3. Important Notes 
 
3.1   

Packing requirement for  Sending  the PC B assembly by post  

 

 

 

 

 
 

A keyboard mainly includes the following items : Keyboard, CD driver , Recevier,Mouse, 

and PCBA .  PCBA  assembly is a  kind of sophisticated electronic  circuit board. 

Therefore,  well packing will be required when sending them by post. 
• 

Some  sophisticated IC  components are mounted on the PCB  assembly, 
hence it is necessary to pack  each  PC B assembly w ith a separate static 
protecting bag,  in order to avoid static electricity . 

• 

Reliable external  packing  is also  v ery  important w hen sending the PCB 
assembly by post, in that  it  would avoid unnecessarily lost or  damage. 

 
3.2   

Short of  spare parts  while 

repairing 

Keyboard        

 

 If you are  short  of  spare parts  when you have some keyboards waiting to be 

 

 

repaired, it would be recommended to take the necessary parts   from one   

 

 

keyboard,  so that you may have the as many as  keyboards be  repaired and   

 

 

sent back to your  customer, and left  only one or few keyboards  waiting for    

 

 

 spare parts sending  from KYE. 

 
 
 
 
 
 
 
 
 
 
 
 

 

 KYE. 

page 10 / Total 11 pages 

 


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VERSION 1.0

KC1271030001 Antenna

KPA952832301

Welded Module

KD1100000036

CD Driver

OST1200333N1        TP single teeth screws 2.0*3

OSTF260703N1

TP screws 2.6*7.0

KF29A6981601

Plastic wheel

KJ09A6932311

Rubber wheel

KJ04A6900012

Right hotkey rubber

KJ04A6900013

Diamond key rubber

KF06A69A3703

Little decorating loop

KJ04A6900011

Left hotkey rubber

KF08A6992003

Diamond key

KF06A69A3702

Big decorating loop

KF08A69A3701

Left hotkey  

KF08A6992002

Right hotkey

KH12A954B001

SPRING(+)

KH13A954B001

SPRING(-)

KPA95A570001

Silkscreened top case

KQ7A95A42001

Silkscreened bottom case

K4A950000001

TXM K/B  PCB-A

KJ0212700011

                        Rubber dome

SERVICE  GUIDE

Appendices:Provides Part List

Items

Description

 

  20000060100                    Mouse up PCBA 

  20000061100                    Mouse down PCBA 

 20000640101                    Receiver  the PCBA 

20000043100                   Charger PCBA 

                                                                      

page 11 / Total 11 pages