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Genie POWERLIFT 900 Operation & Maintenance Manual

GPOWER 900 PowerMax 1500 TriloG 1200 TriloG 1500 PowerMax 1200

Made by: Genie
Type: Operation & Maintenance Manual
Category: Garage Door Opener
Pages: 14
Size: 2.01 MB

 

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Includes INTELLICODE

® 

2 Remote Control. Safe-T-Beam

®

 System must be installed to close door.

For use only with residential sectional or one piece overhead garage doors.

Homelink

® 

and Car2U

®

 compatible.

For Answers and Assistance:

1.800.354.3643

or visit www.geniecompany.com

WARNING: To reduce the risk of injury to persons or damage to property – Use this opener only with a one piece 

or sectional door.

SAVE THIS MANUAL FOR FUTURE REFERENCE. 

INSTALLER:

 

LEAVE THIS MANUAL WITH HOMEOWNER

GARAGE DOOR OPENER MODELS

POWERLIFT™ 900, GPOWER™ 900, 

PowerMax™1200/1500, TriloG™1200/1500

Genie, Genie logo, Intellicode, Safe-T-Beam are registered trademarks of, and SilentMax

 

 is a registered trademark of GMI Holdings, Inc., dba The Genie Company.

Homelink is a registered trademark of Johnson Controls Technology Company.  Car2U is a registered trademark of Lear Corporation.  © The Genie Company 2011  PN# 38082501312,  09/2011

OPERATION & MAINTENANCE MANUAL

SCREW DRIVE

 


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TABLE OF CONTENTS

Section  ..............................................................Page

Safety Information

2

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Important Safety Instructions 

. 2

Safety Features / Opener Features

  . 3

G

-

1 etting Started

 

Overview of Powerhead Controls ............................... 4

  

Programming 

Overview

 

................................................... 4

   Poster Review/Infrared Protection Function

 ...........

  OPENER MUST BE INSTALLED WITH THE INCLUDED 

WALL CONSOLE.

   Safe-T-Beam® SAFETY REVERSE SYSTEM MUST BE 

INSTALLED TO CLOSE DOOR.

SAFETY INFORMATION

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS 

SAVE THESE INSTRUCTIONS

CONVENTIONS USED IN THESE INSTRUCTIONS

Garage doors are large, heavy objects that mov
of springs under high tension and electric motors.  Since moving 
objects, springs under tension, and electric mot

 injurie

e with the help 

s, your safety and the safety of others depend on you 

reading the information in this manual.  If you have questions or 

ors can cause 

formation presented, call your nearest

trained door system technician or visit our website.

The following Safety Alert symbol and signal words are used 
throughout this manual to call attention to and identify different 

levels of hazard and special instructions.

 

This is the safety alert symbol.  This symbol alerts you 

potential hazards that can kill or hurt you and others.

to

 

All safety messages will follow the safety aler

and the 

t symbol 

word "DANGER", "WARNING", or "CAUTION"

DANGER indicates an imminently hazardous situation which,
NOT avoide

 if 

d, will result in death or serious injury.

WARNING indicates a potentially hazardous situation which,
NOT avoided, could result in death or serious injury.

 if 

CAUTION indicates a potentially hazardous situation which,
NOT a

 if 

voided, may result in injury or property damage.

The word NOTE is used to indicate important steps to be 
followed or important considerations.

Do NOT allow children to
play with Door Opener.

Keep people clear of opening 
while door is moving.

Do NOT operate a door that 
jams or has a broken spring.

OVERVIEW OF POTENTIAL HAZARDS

READ

 

THIS SAFETY INFORMATION

Prevention

Effect

Potential

Hazard

 WARNING

Could result in 

Death or 

Serious Injury 

Could result in 

Death or 

Serious Injury 

Could result in 

Death or 

Serious Injury 

 WARNING

 WARNING

Turn OFF power before
removing opener cover.
When replacing cover, make 
sure wires are NOT pinched or 
near moving parts.
Opener must be fully grounded.

Do NOT try to remove, install, 
repair or adjust springs or 
anything to which door springs 
are fastened, such as, wood 
blocks, steel brackets, cables 
or other like items.
Installations, repairs and 
adjustments must be done 
by a trained door systems 
technician using proper 
tools and instruction

do not understand the in

2

©2011 The Genie Company

 

 

 

 

 

9/2011

P

-

2 rogramming

 

Limits and Force

 

...................................................................5  

Optional Programming Powerhead 
to HomeLink®, Car2U®, Intellicode® 1 Remotes  
or Wireless Keypads

 

...........................................................6

   Contact Reverse Test

 

......................................................... 5

3-Maintenance & Troubleshooting

Monthly Routine...................................................................8

Important Safety Instructions

8

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Corrective Maintenance...................................................9

Adjustment Guide.............................................................10

Troubleshooting Guide ............................................11-12
Warranty............................................................................... 12
REFERENCE-Wiring Diagram

                                       .........................................13

8

   Safe-T-Beam® System Check...........................................

8

   Door Balance (Spring Tension).......................................

8

   Contact Reverse Test (Reference)..................................

9

   Changing Light Bulbs ........................................................

9

   Remote Battery Replacement.........................................

   

10

   Changing Force Setting..................................................

10

Changing Speed Setting ................................................

9

   Belt Tensioning Adjustment ...........................................

9

Travel Limit Reset ...............................................................

9

Engage & Disengage Carriage........................................

   Programming Intellicode® 2 Remote 

to Powerhead

 

........................................................................ 6

........................................................6  

........................... 3

Transmitter Compliance Statement

....................................................7

Lost or Stolen Remote

....................................................6

FCC and IC Certification

....................................................7

Wall Console Overview

Programming New Remotes to 
Previously Installed Genie® Intellicode® 1 
Garage Door Openers

.........................................

................................

4

 


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SAFETY FEATURES

Safe-T-Beam® (STB) Non-Contact Reversing System

Puts an invisible beam across the door opening.  The door stops
and reverses to the full open position if anything 
th

passes 

rough the beam.  LED indicator lights on the powerhead and

on the STBs provide a self diagnostic code if an operational 

problem exists.

Safe-T-Reverse® Contact Reversing System

Automatically stops and reverses a closing door within two 
seconds of contact with an object.

Automatic ForceGuard™ Control

Automatically sets the force required to fully open and close the 

door for maximum safety.

Watch Dog™ Monitoring System

Monitors the Safe-T-Beam® system to ensure proper function-
ality and will automatically stop and reverse a closing door if a 
problem is detected.

Manual Emergency Release

Manually releases door from door opener.  Used during a power

failure or other emergency to allow manual opening and closing 
of door.

SmartSet™ Electronic Programming

Easily adjust the programming to reduce opening speed to a
desired rate, vary limits and force, and program new remotes. 

Automatic Lighting System

Two bulb lighting system supplies up to 200 Watts of light for
safer evening exits and entries.  Turns ON when door is activated 

and automatically turns OFF 4 minutes later.

Integrated Motion Detection  

(Not available on all models)

Select units have motion detection built into the powerhead.

  Lights automatically turn ON when motion is detected for much 

safer movement through the garage.  Lights will turn OFF after
4 minutes of no motion.

3

INTELLICODE® 2 Access Security System

A new generation superior encryption system  that enhances
the securi ty of the door opener by continuously changing the 
access code each time the remote is used.  The door opener 

esponds to each new code only once. An access code copied 

from a working system and tried again will not control the 

door opener.

OPENER FEATURES

Wall Console, Series III

Operates door opener from inside garage.  The Wall Console has

an Indicator Light with: Open/Close, Sure-Lock™, and 
Independent Light Control buttons.

©2011 The Genie Company

 

 

 

 

 

9/2011

r

TRANSMITTER COMPLIANCE STATEMENT

Transmitters comply with all United States and Canadian legal 
requirements as of the date of manufacture. 

 

No warranty is made

  that they comply with all legal requirements of any other jurisdiction.  

If transmitters are to be used in another country, the importer

  must determine compliance with any local laws and 

 which m

regulations 

ay differ from United States and Canadian requirements 

prior to use.

Los transmisores cumplen con todas las reglamentaciones legales

 

de los Estados Unidos y del Canadá, en la fecha de fabricación. 
Ninguna garantía se da que cumplan con todas las reglamentaciones

 legales de ninguna otra jurisdicción.  Si los transmisores se van a

 utilizar en otro país, el importador debe determinar si cumplen con 

las reglamentaciones y leyes locales que puedan ser diferentes a las

 reglamentaciones de los Estados Unidos y del Canadá, antes de usar

los mismos.

Les émetteurs sont conformes à la réglementation américaine et 

canadienne à compter de leur date de fabrication.    Aucune garantie 

n’est stipulée indiquant qu’ils sont conformes à toutes les 
prescriptions juridiques d’autres autorités.  Si les émetteurs sont

 utilisés dans d’autres pays, il incombe à l’importateur d’en 

déterminer leur conformité aux lois et règles locales pouvant 
différer de celles des États-Unis et du Canada avant toute utilisation
desdits émetteurs.

Sendegeräte entsprechen allen gesetzlichen Bestimmungen in den

 

USA und Kanada zum Zeitpunkt der Herstellung.  Wir übernehmen

 keine Gewährleistung für die Einhaltung aller gesetzlichen 

Bestimmungen in anderen Ländern.  Sollen Sendegeräte in anderen 
Ländern eingesetzt werden, so muss der Importeur vor dem

 Gebrauch sicherstellen, dass die Sendegeräte auch solchen lokalen 

Bestimmungen entsprechen, welche von den Bestimmungen der

 USA und Kanadas abweichen.

 and Car2U® compatible.  Refer to the programming

instructions on page 6. 

HomeLink®

 


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4

©2011 The Genie Company

 

 

 

9/2011

SET

PROGRAM

Open Travel

ROUND LED

Indicator

Facing

Garage Door

Close Travel

Button

 

OVERVIEW OF POWERHEAD CONTROLS

This section describes the simple programming 
functions.  Use this page to familiarize yourself with the 
buttons and LED indicators used to program the opener.
NOTE: These   and   buttons are for programming use 
only.  Do NOT use these buttons to operate the opener. 

There are three programming buttons and two lights 
(LEDs) on the powerhead.
Each of the buttons are used to enter and complete 
the setup programming.  The LEDs indicate status or a 
function change by illuminating ON, OFF, or ON flashing 
in one of three different colors: BLUE, RED, or PURPLE.

PROGRAM

SET

   Enters into and selects programming menus.  

 

  

 

 

 

 

Programming Overview

There are four Powerhead program menus:

Remote Program (Default menu)
Limits Program

Speed Program**

Force Program*

*

Force settings are set at the factory and do not normally 
require operator programming but can require minor 

**

  Speed settings are set at the factory and are self-
adjusting when needed. Speed Settings do not normally 
require manually initiated changes. 

1

Located on bottom of Powerhead.

Begin here ONLY AFTER 

 

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installation of the opener.
Review the Assembly & 
Installation Poster to

ensure all steps have
been performed.

There are no assembly or installation 
steps included in this manual. Contact 
your Genie® Professional Dealer for an 
installation poster, if needed, or call 
1-800 35-GENIE. You may also visit 
www.geniecompany.com to download 
a pdf. file.

Before you begin Programming, 
check to make sure there are no 
objects in the garage 
door opening.

INFRARED PROTECTION FUNCTION

1.  The Safe-T-Beam® has no effect on the door 

during an opening cycle.

2.  If the Safe-T-Beam® detects an obstruction 

when trying to close the door, it will not allow 
the door to move.

3.  When the garage door is closing, if Safe-T-Beam®

 is interrupted by person or obstacle, the garage 

door will stop its downward travel and reverse 

automatically to its fully opened position.

4.   If the Safe-T-Beam® System fails, loses power, or 

is installed improperly, press and hold the wall 

console "open/close" button until the door

 reaches its fully closed position.  If you release the

"open/close" button on the wall console during 
the closing movement the door will reverse 
automatically to its fully opened position.

adjustment under certain conditions. 
See Troubleshooting.

LONG LED

Indicator

Multi-function; move door during programming 
& advance through menus

Both LEDs can be Red, Blue, Purple or off, depending on the 
programming step you are performing. 

ADJUSTMENT OF FORCE & SPEED SETTINGS IS ON PAGE 10
IN THE MAINTENANCE & TROUBLESHOOTING SECTION. 

 


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©2011 The Genie Company

9/2011

5

WARNING

s  Make sure doorway is in view and clear of obstacles and 

people to avoid injury or damage to property.

s  DO NOT operate this unit from wall console before LIMITS 

and FORCE are set.  Severe damage to the opener can occur. 

s  The bullet MUST be engaged to carriage BEFORE setting  

limits.  See Installation Poster (if provided) or call 
Customer Service at 800-35-GENIE or visit 
www.geniecompany.com.

NOTE: If bullet has NOT been engaged to 
the carriage, do so no .

PROGR

2

Please note that there is a 30 second timeout between 

 each programming step.

If you see two flashing RED LEDs, you have initiated 
a timeout.
In the ev

w  See page 9.

CONTACT REVERSE TEST

 

The Force and Limit settings MUST be COMPLETED 

before performing Contact Reverse Test.

1.

 

Test.

 

Place a 2" x 4" 
board (laid flat) 
under center of 
door opening.

 

2. Adjustment, if needed.

s If the door stops before it contacts the board

 

WARNING

 

A moving door can cause serious injury or death.

1.   Keep people clear of opening while door is moving.
2.  Do 

NOT allow children to play with opener, including 

wall console, remote, or wireless keypad.

3.   During programming, door opener could begin to run, 

so stay away from moving door and its parts.

 

Once the Contact Revese Test is complete, 
continue with programming Remotes.

or it does not reverse, it may be due to an improperly set 
down limit. Repeat TRAVEL LIMITS program and Test again.
Repeat as needed until door passes test. For further help 
refer to Maintenance &Troubleshooting, page 13.
   

ent of a timeout you must restart at beginning. 

Press & hold 
2 seconds or until 
LEDs react. Release.

Press & hold 
2 seconds or until 
LEDs react. Release.

Long LED turns Blue, 
Round LED OFF.

Then Long LED OFF
Round LED Flashing.

Long LED turns Blue, then flashes.

Press & hold
until door  is fully 
open. Then release.

Press & 
Release.

DOOR LIMITS ARE SET

SET FORCE NEXT

PROGRAM

SET

 

FLASHING

DOOR FULLY OPEN

DOOR FULLY CLOSED

OFF

O

RED

RED

FF

Press & 
Release.

PROGRAM

SET

 

Press & 
Release the
Open/Close 
button.

DOOR CLOSES.
s  When door contacts board, 
   it must stop and reverse direction 
   (within 2 seconds) to the fully 
   open position.

OFF

OFF

AMMING LIMITS 

TRAVEL LIMITS

UP LIMIT

DOWN LIMIT

Door fully closes.

Door fully opens.

FORCE CONTROL

Press & 
Release
Open/Close 
button.

ACTION    

           INDICATION/RESULT

ACTION    

           INDICATION/RESULT

Press & 
Release
Open/Close 
button.

ON WALL CONSOLE

 

Press & 
Release the
Open/Close 
button.

FORCE CONTROL IS SET

1

2

1

2

1

3

4

5

6

2

3

DOOR OPENS.

ACTION    

                         LED INDICATION/RESULT

OFF

OFF

ON

BLUE 

BOTH FLASH BLUE

FLASHING

Press & hold
until door  is fully 
closed. Then release.

B

During the initial setting 
of the limits- the LEDs will 
turn to RED—NOT OFF

oth BLUE then LEDs Off confirms limit set.

OFF

OFF

BOTH FLASH BLUE

Both BLUE then LEDs Off confirms limit set.

 


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©2011 The Genie Company

 

9/2011

6

PROGRAMMING REMOTES
to New Intellicode® 2 Openers.

All type remotes program in the same way. 

Bring remote(s) to powerhead location. For Car2U® and 
HomeLink®, park car outside the garage with the ignition 
key in the “ACCESSORY” position. Each button must 
be programmed individually following steps below.   

   

NOTE: For additional openers—repeat the steps above 
using a different remote button for each.

The default setting of Intellicode® 2 must be changed.

The LED color displayed on the remote indicates 
the IntelliCode® mode.

Red = IntelliCode® 1 / Green = IntelliCode® 2

FCC and IC CERTIFIED

This device complies with FCC Part 15 and RSS 210 of Industry Canada. 
This equipment has been tested and found to comply with the limits 
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These 
limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment generates, 
uses and can radiate radio frequency energy and,  if not installed and 
used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee 
that interference will not occur in a particular installation. If this 
equipment does cause harful interference to radio or television 
reception, which may be determined by turning the equipment OFF 
and ON, the user is encouraged to try to correct the interference by 
one or more of the following measures:
s  Re-orient or relocate the receiver antenna.
s  Increase the separation between the opener and receiver.
s  Connect the opener into an outlet on a circuit different from that to 
 

which the receiver is connected.

s  Consult your local dealer. 

PROGRAM

SET

 

DOOR MOVES

DOOR MOVES

Press & Hold  for 
2 seconds or until 
round LED turns blue.

Press & Release that same 
button again.

REMOTE BUTTON IS PROGRAMMED

OFF

Both LEDs Off.

OFF

OFF

BLUE

OFF 

Select a button 
NOT prorammed 
to a new 
Intellicode®2 
opener

Press & hold that button 
for until both the 
RED & GREEN LEDs are ON.
Release.

Press the same remote 
button 3 times.

Press the same 
remote button 
twice.

Press the 
Lean Code
Button

REMOTE BUTTON IS PROGRAMMED TO OPENER

PROGRAMMING INTELLICODE® 2 REMOTES
to Intellicode® 1 (previous model) Openers. 

Press the same 
remote button 
again.

RED 

WHEN BUTTON PRESSED

Find the Learn Code Button and 
Learn Code Indicator LED on your 
door opener.

–If Door Opener does not have an 

Antenna, you have  an External 
Receiver. The External Receiver
cover must be removed to 

access the Learn Code Button 
and Indicator LED.

Red Indicator
LED

Learn 
Code 
Button

Located
on Opener
Housing

If your Door Opener has a black
antenna wire  and the serial 
number does not start with 
10 or higher, the Learn Code 
Button and Indicator LED are 
located near the antenna. (The 
light lens may need to be
opened. If you use an external 
receiver, it may need to be 
opened to access the Learn 
Code Button and Indicator LED.  

Red Indicator LED BLINKS

Red Indicator LED OFF

1

2

3

4

5

6

1

               ACTION    

             LED INDICATION/RESULT

ACTION    

            

            LED INDICATION/RESULT

Choose a button on your 
remote device. Press & 
release it twice. 

2

3

 (Follow the TOP 2 steps above to shift back to Intellicode®2)

STAYS ON  

RED & GREEN

REMOTE BUTTON IS INTELLICODE® 1

PURPLE

FLASHING

OFF

PURPLE

STEADY

 


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7

©2011 The Genie Company 

9/2011

 

 

IntelliCode® 1 or 2 wireless keypad

Door moves.

 

   

 

(To verify memory is cleared—try to operate the garage door 
using one of your remote devices. The opener should 
not respond.)

Both LEDs OFF confirms communication  
is established with operator.

Round LED BLUE then OFF, Long LED FLASHING

PROGRAM

SET

 

 

Press & hold 
2 seconds.
Release.

ACTION    

                     LED INDICATION/RESULT

BLUE

OFF

OFF

OFF

OFF

OFF

BOTH BLUE 

FLASHING

Release.

OFF

PURPLE 

FLASHING

Clearing remotes from powerhead memory will 
clear ALL programmed remotes and wireless 
keypad.

NOTE:

All remotes and wireless keypads 
must be reprogrammed.
Your door opener will no longer recognize any 
signal received from a missing remote.

Press & hold
BOTH open 
and close 
buttons 
together.

REMOTE CLEARED FOR REPROGRAMMING

LOST OR STOLEN REMOTE - CLEARING MEMORY

   

 

OPTIONAL PROGRAMMING

1

2

3

Enter your PIN 
on the wireless keypad.

OFF

BLUE

OFF

 

Press & release 2 times.

Press & 
release

ACTION    

                         LED INDICATION/RESULT

Genie® Intellicode® 2 Wireless Keypad comes 
with a complete set of instructions.

Independent Light Control Button
Controls door opener lights from inside garage

Sure-Lock™ Button

 

 

 

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 – UNLOCK allows controls to  
 work 

normally

Indicator Light
Red indicator light is always ON

When Sure-Lock™ is ON the 
indicator light flashes

Open/Close Button
Open and closes door from inside garage.

WALL CONSOLE - OVERVIEW

Use only the Series III wall console provided with this unit.
Wall console has three buttons and one indicator light. 
Indicator Light
Indicator light will display Red when wall console is 
properly wired and Sure-Lock

 is OFF.  When Sure

 is ON indica

Lock

 

tor light flashes.

Open/Close Button
Use this button to open or close garage door.  When 
Sure-Lock™ is ON the Open/Close button will CLOSE 
door only.  Note: Constant button pressure in the 
CLOSE mode will override error responses in the 
powerhead and close door. 
Independent Light Control Button
Use this button to turn powerhead lights ON.  
Powerhead lighting will remain ON until this button 
is pressed again or a door action has been completed.  
Note: If opener has a Motion Detector sensor, it will  
keep powerhead lights ON as long as motion is detected 
Sure-Lock™ Button
When Sure-Lock™ is ON the powerhead cannot be 
activated by the wall console or a remote.

s  Press and hold for 5 seconds (or until Indicator 

Light flashes) to activate Sure-Lock™.

s  Press and release to turn Sure-Lock™ OFF. 

Tip: 

         If the Wall Console is energized (LED ON), but the 
door does not 
respond to the 
OPEN/CLOSE 
button-verify
the Console is 
wired to the 
BWC terminals
on the powerhead.

STB

BWC

IWC

NOT

USED

NOT

USED

NOT

USED

NOT

USED

FROM STBs

FROM WALL

CONSOLE

STB

BWC

IWC

FROM STBs

FROM WALL

This opener has a Serial Number sticker in which the serial 
numbers begin with 10 or higher.  

MODEL AC SR3

THE GENIE COMPANY

FCC ID: B8Q AC SR3

Residential Door Operator

IC:  2133A-CSD1D

120V. 60HZ. 5A

FOR H LP CAL  1-800-35GENIE OR WWW.GENIECOMPANY.COM

S/N:10XXXX XXXXXXX

Wall consoles from other manufacturers may not work with 
openers of these serial number groups.  Genie® Series I wall 
buttons and Series II wall consoles will not work with openers 
of this serial number group.

ROGRAM

SET

 

Press & Hold  for 
2 seconds or until 
round LED turns blue 
then OFF. 
Then Long LED flashes purple.

1

2

4

5

PURPLE

FLASHING

CONSOLE

 


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8

©2011 The Genie Company

9/2011

s With the door closed, pull 

 release handle 

DOWN and let go to release door carriage assembly 
from drive system.

sR

sRaise and lower the door manually—it should move 

freely and smoothly.

d let go.

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– Door should remain stationary or move very slowly.
– If door moves quickly, CONTACT A TRAINED 

DOOR SYSTEM TECHNICIAN.

s#LOSETHEDOOr.
s Verify shuttle release lever is in the ENGAGED (up)

position (pull release handle toward opener and let go).

– Operate door using a remote or wall console. 
– Door will re-attach itself to carriage assembly.

Check that both the RED and GREEN LEDs are ON steady.
This indicates the system is working properly. If both LEDs 
are not ON steady, check the appropriate items below.

If the system appears to be working properly, perform the 
check as follows:
  1.  Start the door closing.
  2.  Pass on object through the beam, the door should 
           stop and reverse to the fully open position.

Perform the check as follows:

DOOR BALANCE (SPRING TENSION)

Safe-T-Beam® (STB) SYSTEM CHECK

s34"2ED,%$FLASHES

– Check for obstruction.
– Check alignment.
– Verify wire routing from STBs to STB connection 

in powerhead.

– Check for signal interference 

Safe-T-Beam® unit (For multiple door installations).

from another. 

s.O34"2EDOR'reen LED displayed.

– Check wiring and wire connections.

MAINTENANCE & TROUBLESHOOTING 

3

If you have any questions, please do not hesitate to 

contact customer service at: 1-800-35-GENIE or visit

IMPORTANT SAFETY 

INSTRUCTIONS

 WARNING: 

To reduce the risk 

of severe injury or death

1.  READ AND FOLLOW ALL INSTRUCTIONS.
2.
  Never let children operate or play with the door controls.

  Keep the remote away from children.

3.  Always keep the moving door in sight and away from people

and objects until the door is completely closed.  NO ONE 

.

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4.  NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5.  Test opener monthly.  The door MUST reverse on contact

with a 1-1/2" high object (or a 2" x 4" board laid flat) at the 

center of the doorway on the floor.  After adjusting either the 

force or the limit of travel, retest the door opener.  Failure to
adjust the opener properly may cause severe injury or death.

6.  When possible, use the emergency release only when the 

door is closed.  Use caution when using this release 

door open

with the

.  Weak or broken springs are capable of increasing  

the rate of door closure and increasing the risk of severe 
injury or death.

7.  KEEP DOORS PROPERLY BALANCED.  See your garage door 

Owner’s Manual.  An improperly balanced door increases the 

risk of severe injury or death.  Have a trained door system 

technician make repairs to cables, spring assemblies, and 
other hardware.

8.  

SAVE THESE INSTRUCTIONS.

www.geniecompany.com.

 

WARNING

 

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pulleys, etc.) are under extreme pressure and 
tension.

s   

DO NOT attempt to repair or adjust door springs or 
any hardware, and DO NOT OPERATE garage door

 automatically or manually if door is improperly

 balanced or springs are broken.

–  CONTACT A TRAINED DOOR SYSTEM TECHNICIAN.

ROUTINE MONTHLY MAINTENANCE

Basic monthly maintenance tasks.

s  Safe-T-Beam® System Check

s Door balan

s Lubricate Door Hardware

ce

s Contact reverse

 

WARNING

 

Use wall console supplied with opener.  Other approved wall 
consoles may be available. Unapproved or incompatible wall 

consoles can cause the opener to operate unexpectedly. 

CONTACT REVERSE 

See page 5.

TEST 

s Use silicone lubricant or lightweight oil.

LUBRICATE DOOR HARDWARE

Lubricate door rollers, bearings and hinges:

ENGAGED

DISENGAGED

OPENER

3’ - 4’

Sectional Door 

3’ - 4’

One-Piece Door 

 


background image

ROUTINE YEARLY

Lubricate the drive screw:
 

s  Wipe off old grease using a lint-free cloth.

 

s  Apply a light coating of silicon based grease 

 

  (For best results, use Genie® GLU-R).

9

©2011 The Genie Company

 

 

9/2011

CORRECTIVE MAINTENANCE

TO ENGAGE, PULL
DOWN AND TOWARD
THE OPENER. THEN LET GO. 

TO DISENGAGE, PULL
DOWN ON THE RELEASE 
HANDLE AND LET GO.

 

DISENGAGING AND ENGAGING CARRIAGE

CHANGE LIGHT BULBS

 

WARNING

 

s   When replacing light cover, make sure wires are 

not pinched or near moving parts.

s   Use extreme caution when working from a ladder 

or step stool.

 

1.  Disconnect power to door opener.

s/PENPowerhead light cover.
s2EMove light bulb(s).
s2EPLAce light bulb(s).

 

– Do NOT use light bulbs with greater than 

100 Watt rating.

s#LOSEPowerhead light cover.

2.  Reconnect power to door opener.

s Test light operation. 

RESET - OPEN/CLOSE TRAVEL LIMIT

Performing all ten (10) Limits/Force setting steps 
(page 5) erases previous Limits/Force settings.

NOTE: The opener will not close the door 
automatically unless the Safe-T-Beam® System is 
installed and Limits are programmed.

REMOTE BATTERY REPLACEMENT

Replace remote battery with a  
CR 2032 coin cell battery.
1.  Open the remote case using a

washer or coin that fits into the

 

slot at the top of the remote. 

2. Replace battery.
3.  Align components and 

snap case closed.

ENGAGED

DISENGAGED

OPENER

 


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©2011 The Genie Company

9/2011

10

ADJUSTMENT GUIDE 

- FORCE SETTINGS 

Force settings are pre-programmed at the factory and 
"learned" during the Open/Close Limit settings steps. 
For normal use, these settings should not need adjustment 
with this unit. 
However, conditions possibly requiring adjustment are:

Doors with very stiff weather seals.
Doors that start down, STOP and reverse before closing. 
Doors that start up, but STOP before they completely open.

 

CAUTION

 

Door closing force is FACTORY set and requires no  
adjustment for normal operation.

s Never adjust the force settings to compensate for damage, 

including an unbalanced door, binding door track or 
broken spring. 

s Perform monthly CONTACT REVERSE 

LED indicator colors                                       

 OFF

 Blue

 Purple

 Red

1.

2.

3.

ADJUSTMENT GUIDE 

- SPEED SETTINGS  

Speed settings are pre-programmed at the factory for the 
maximum speed. Speed settings should not need adjustment 
with this unit. 
However, travel speed for the opener can be adjusted to a 
slower speed in both the open and close directions, To 
mimimize wear on heavier sectional doors.
NOTEOne-piece doors are automatically set to the slowest 
speed during Limits programming and cannot be adjusted.

There are 3 speed settings available for sectional doors. 
Please note that speed may be affected by door weight and 
balance, along with condition of door components and tracks. 

TEST. See page 7. 

 

 

Press & hold 
both up and 
down buttons 
2 seconds or until round 
LED turns Red. 

Press & 
Release.

Press either 
until you reach 
desired setting.

FORCE SETTINGS DONE

PROGRAM

SET

 

Press & 
Release.

PROGRAM

SET

 

FORCE ADJUSTMENT

1

2

3

4

5

USE CHART BELOW.

Press either
until you 
reach the
desired setting.

USE CHART BELOW.

LOCKS IN SETTING.

LOCKS IN SETTING.

OFF

OFF

Speed Level

Powerhead LEDs

ROUND LED

LONG LED

LED indicator colors                                       

 OFF

 Blue

 Purple

 Red

High

Medium

Low

RED

RED

 

 

 

PURPLE

PURPLE

 

 

 

 

ACTION    

                             LED INDICATION/RESULT

Then the Current UP FORCE 
SETTING will display. SEE CHART.

Then the Current 
DOWN FORCE 
SETTING will display. 

Both LEDs TURN 
BLUE then OFF 
confirms Force 
Settings are reset. 

Both LEDs FLASH 
BLUE to confirm setting. 

 

Press & 
Release.

Press twice.

FORCE SETTINGS DONE

PROGRAM

SET

 

Press & Hold for 
about 10 seconds
or until both LEDs 
turn  

Blue. 

Then release.

PROGRAM

SET

 

Press & 
Release.

PROGRAM

SET

 

SPEED ADJUSTMENT

1

2

3

4

5

Press & 
Release.

PROGRAM

SET

 

Press either until 
you reach the
desired setting.

LOCKS IN OPENING SETTING.

LOCKS IN CLOSING SETTING.

OFF

ACTION    

                             LED INDICATION/RESULT

Then the Current Speed setting 
for OPENING travel will display. 
SEE CHART BELOW.

Then the Current Speed setting 
for CLOSING travel will display. 
SEE CHART BELOW.

NOTE: Depending on the criteria 
mentioned above, you may not 
have the option to increase speed.

Press either until 
you reach the
desired setting.

NOTE: Depending on the criteria 
mentioned above, you may not 
have the option to increase speed.

BLUE

OFF

RED

OFF

BLUE

FLASHES 3 TIMES

OFF

FLASHES BLUE 3 TIMES

BLUE

BLUE

BLUE

FLASH BLUE

FLASH BLUE

BLUE

BLUE

BLUE

BLUE

FLASHES
BLUE 3 TIMES

OFF

BLUE

FLASHING

BLUE

BLUE

 

 

7

6

Force Level

Powerhead LEDs

ROUND LED

LONG LED

BLUE

BLUE

BLUE

BLUE

 

Off

Off

Off

Off

 

 

 

 

 

PURPLE

PURPLE

PURPLE

PURPLE

 

 

 

Off

 

 

 

 

 

RED

RED

RED

RED

 

 

Off

 

 

 

 

 

 


background image

11

©2011 The Genie Company 

9/2011

REFERENCE - CIRCUIT WIRING DIAGRAM

 

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

Opener circuit wiring diagram.  This wiring diagram is for reference only.

Opening Cover May Cause Electric Shock.
Disconnect power from opener prior to removing cover.

1 2  3 4  5 6

1

2

3

7

6

POWER CORD

CONNECTOR

WHITE

BLACK

GREEN

WHITE

WHITE

BLACK

RED

BLACK

STRIPED WHITE

WALL CONSOLE

SCREW DRIVE MOTOR

STRIPED WHITE

SAFE-T-BEAM®

5

4

3

2

1

(Purchased Separately)

INTELLIGENT WALL CONSOLE

4

BLACK

RED

BLACK

CHAIN MOTOR

1

2

3

RED

BLACK

YELLOW

1

2

3

4

OPTICAL SENSOR*

GREEN

RED

PRINTED CIRCUIT BOARD

CHOKE

*SOME MODELS DO NOT COME WITH THIS FEATURE

(IWC or AWC)

BWC

STB

BLACK

MOTION DETECTOR*

WARNING

WARNING

ELECTRICAL SHOCK

 


background image

Opener does NOT run 
from wall console.

s Check power source,

–  Plug a lamp into outlet used for powerhead.  If lamp works, power source is OK.
–  If not, check fuse or circuit breaker.

s If power is OK,

–  Check connections at powerhead terminals and at wall console.
–  Limits must be set with door arm connected to door.

s Check if wall console Sure-Lock™ is ON.  Turn Sure-Lock™ OFF & check operation.

s Check for reversed, broken, or cut wires.  Staples can cut insulation and short wires.  Repair or replace.

Opener runs, but door 
does NOT move.

s

 

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Installation poster or download poster from WWW.GENIECOMPANY.COM.

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Opener works from 
wall console, but NOT 
from remote.

s Check all remotes.
s Replace remote battery with good one.  See page 9.
s Program remote to powerhead.  See page 6.

Remote has less than 
25 feet operating 
range or no operation.

s Relocate remote inside car and or point remote at garage door.

s Replace battery.  See page 9.

s Reposition door opener antenna.

s Remote LED does not come ON with button push - replace battery.  See page 9.

s Eliminate possible competing signals (satellite radio, FiOS® TV).

Door starts down, 
then STOPS and goes 
back up.

OR

Safe-T-Beam® System 
malfunction.

s If a NEW installation, check Door Arm position.  Refer to Installation poster or download  

poster from WWW.GENIECOMPANY.COM.

s Check if Limits are properly set.  See page 5 & 9.

s Check if Safe-T-Beam® Red LED is flashing.  See page 8.

s Check Safe-T-Beam® system for beam obstruction or misalignment of lenses.  See page 8.

s Check garage door for binding.

s  If an operational problem exists, and opener will not close.  The opener can be forced to 

close as follows;  Press and hold the wall console button until door is completely closed.

s Check for interference from adjacent Safe-T-Beam® units.

s Contact The Genie Company at 1-800-35-GENIE.

Door starts down, 
then STOPS before it 
is closed.
OR
Door will only open.

s Check Safe-T-Beam® wire connections at powerhead.  See page 8, STB Instruction, Poster or website.

s Check Limits are properly set.  See page 5 & 9.

s Check CONTACT REVERSE.  See page 5.

s Check garage door for binding.

s Check closing "FORCE" adjustment.  See page 10   .

Door starts up, but 
STOPS before it is 
completely open.

s Check Limits are 0properly set.  See page 5.

s Be sure door, opener, and springs are in good repair, properly lubricated and balanced.

s Check opening "FORCE" adjustment.  See page 10.

s    WARNING: If you suspect a problem with the garage door hardware or springs, 

contact The Genie Company at 1-800-35-GENIE.

Door will only run 
closed.

s Check Limits are properly set.  See pages 5 & 9.

s Check Sure-Lock™.  Sure-Lock™ should be OFF for normal operation.  See page 7.

s Check door balance, condition, and door spring.

s Check opening "FORCE" adjustment.  See page 10.

s    WARNING: If you suspect a problem with the garage door hardware or springs, 

contact The Genie Company at 1-800-35-GENIE.

Door opener starts for 
no reason.

s Button stuck on wall console or remote.

s Was a remote lost or stolen? Erase all remotes from powerhead memory and program 

new remotes.  S

TROUBLESHOOTING GUIDE - 

FOR HELP—1-800-35-GENIE OR WWW.GENIECOMPANY.COM

OPERATION

Noisy operation.

s Be sure all door fasteners are tight.

s Be sure garage door is in good repair, properly lubricated and balanced.

s Be sure opener is in good repair.

Door opener runs 
slow.

s

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s Is this opener installed on a one piece door?  Normal speed for one piece door is lowest speed setting.

s If carriage travel is less than 6 feet, opener configures programming for a one piece door. 

s Contact The Genie Company at 1-800-35-GENIE concerning door speed.

ee page 7.

12

©2011 The Genie Company 

9/2011

WHAT TO DO

PROBLEM

 


background image

13

©2011 The Genie Company 

9/2011

TROUBLESHOOTING GUIDE - 

POWERHEAD LEDs

 

FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM

Powerhead LED

Possible Problem

Solution

Round LED

Long LED

OFF

OFF

Normal operation

None required

No response from unit

Check power supply
Contact a trained door system 
technician

ON/RED/

STEADY

ON/RED/

STEADY

Limits NOT set properly

Reprogram Limits, see page 5

ON/RED/

FLASHING

ON/RED/

FLASHING

Program error

Unplug unit, wait 5 seconds, plug in

Component failure

Contact a trained door system 
technician

ON/BLUE/

FLASHING

OFF

Remote NOT programmed

Program remote, see page 6

ON/PURPLE/

FLASHING

OFF

IntelliCode® 1 remote NOT 
programmed

Program remote using IntelliCode® 

 

m

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2
IntelliCode® 1 remote using 
instructions on page 6.

ON/RED/

FLASHING

OFF

Safe-T-Beam® physical 

obstruction

Remove obstruction, recheck unit

Safe-T-Beam® signal 
interference

Check alignment of Safe-T-Beam® pair 
and nearest other Safe-T-Beam® pair

OFF

ON/RED/

FLASHING

Door contact in up or down 
travel

Remove obstruction

Door component failure 
detected

Check door spring, track, rollers, hinges 
and fixtures

OFF

ON/RED/

STEADY

Thermal cutout

DO NOT unplug unit  
Wait until LED clears before operating

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P900-228

Limited Warranty

 

POWERLIFT™ 900, GPOWER™ 900, PowerMax™1200/1500, TriloG™1200/1500