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Genexis Hybrid Live! Titanium Quick Installation Manual

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Made by: Genexis
Type: Quick Installation Guide
Category: Modem
Pages: 16
Size: 1.31 MB

 

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Quick Installation Guide

Live!

Titanium

 


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1

Contents

1. 

Live! overview.............................

2. Installation......................................

3. 

Network setup.................................

4. 

Wireless setup.................................

5. 

Configuring your Live!......................

6. Troubleshooting..............................

2

4

7

8

9

10

 


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1. Live! overview

User interfaces

Description

1

Live! Telephony ports

2

Live! Ethernet LAN ports

3

Live! USB 2.0 port

4

Reset touch button

5

WPS touch button

6

Element power port

7

Universe CATV connector

8

Hybrid Interface connector

Depending on your specific product type, port 
configuration may differ.

3

4

5

8

7

1

2

6

 


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Status feedback LEDS:

Activity

Description

On
Off

Powered successfully 
Power not connected

On
Off

Optical link activated
No optical link

On
Off

CATV enabled
CATV disabled

On
On (red)
Blink

Off

Successful data uplink
Hardware error
Firmware upgrade / 
provisioning initializing
No data uplink

On
Blink
Off

Phone line enabled
Phone line initializing
Phone line disabled

On
Blink
Off

Internet connection enabled
Internet connection initializing
Internet connection disabled

On
Blink
Off

WLAN enabled
WPS active
WLAN disabled

LAN ports

Green 
Yellow

Link 
Activity

Touch buttons:

Note: The buttons only need to be touched and do not require 
physical pushing. When a button is being touched, the nearest 
LED will blink rapidly.

Function

Action

Reboot

• Hold button until all LEDs blink once 

(after 5 seconds)

• Release button to initiate reboot 

Factory
Default

• Hold button until all LEDs have blinked 

twice (after 10 seconds)

• Release button to initiate a Factory 

Default reset. The Live! will reboot 
automatically

WPS

• Hold button touched until all LEDs blink 

once (after 2 seconds). 

• Release button to initiate WPS on WLAN 

Note: If a second WLAN interface is available, WPS for 
the second WLAN interface can be initiated by holding 
the WPS button until all LEDs have blinked twice (after 
5 seconds). 

 


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2. Installation

Step 1:  Installing the Hybrid Live!
Click the Hybrid Live! module on the Hybrid Element, as 
shown in the picture.  
Note:  Proper installation does not require excessive force. 

Step 2:  Powering the device
Connect the 12V plug of the supplied adapter to the Hybrid 
Element and connect the adapter to a power socket. The unit 
will now start up. During the start-up sequence  the   

    

 

LEDs are on, other LEDs may blink. 
When the start-up sequence has finished the following LEDs 
should be on:   

    

    

 . 

The complete start-up sequence may take several minutes.

1

2

Click!

 


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Step 3:  Connecting your computer
Connect your computer to one of the Ethernet LAN ports 
on the Hybrid Live!, using an Ethernet cable with a RJ-45 
connector. Your provider can tell you which ports to use. 

Note: refer to section “fixed network setup” if your connection 
is not working directly from the start. 

Step 4: Connecting your telephone
This step is only relevant if the Hybrid Live! has voice ports.

A standard analog telephone handset can be connected to the 
active voice ports, using a RJ-11 cable. The  

  LED indicates 

if voice is enabled and operating correctly. Your provider can 
tell you which ports to use. 

Reference image of 

the back of a PC

 


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Step 5: Connecting your analog television or radio
This step is only relevant if your Hybrid configuration has a 
CATV receiver. 

Connect your analog television or radio using a coaxial cable 
with a male F-connector. The   

   LED indicates if CATV 

service is enabled. 

Cleaning instructions:

Your Hybrid product may be cleaned using a soft, dry cloth. 
For areas of persistent dirt, a damp cloth may be used with 
mild detergent. Product and LED logos may be damaged 
by using aggressive cleaning products or ethanol-based 
cleaners - if in doubt do not clean near these logos. Under 
no circumstances allow water or cleaning fluid to ingress the 
product, as this may cause permanent damage and prevent 
correct operation.

 


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Step 1:
Open the web browser on your computer and check if your 
connection is working. If your connection is working, you can 
skip step 2 and 3.

Step 2: 
(Instructions for Windows Vista / Windows 7; for other 
operating systems please contact your service provider)

On your computer, go to “Start” at the bottom left 
corner and click on “Control Panel”.

The Control Panel window will appear. Click on “View 
Network Status and Tasks” at the “Network and Internet” 
category.

The Network and Sharing Centre will appear: 

For Windows Vista: Click on “Manage network 
connections” at the top left hand corner. 

For Windows 7: Click on “Change adapter 
settings” at the top left hand corner.

Right click on the correct “Local Area Connection” 
by identifying the correct network card and click 
“Properties”.

Select “Internet Protocol Version 4 (TCP/IPv4)”. Click on 
“Properties”

Select “Obtain an IP address automatically”, and “Obtain 
DNS server address automatically”. Save the settings by 
clicking “OK”, and close the window by clicking “OK” or 
“Close”.

Step 3:
Open your web browser and check if your connection is 
working. If your connection is not working, please refer to the 
troubleshooting section.

3. network setup

 


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4. Wireless setup

This section is only relevant if wireless functionality is 
available on your Hybrid Live!. The   

   LED indicates if 

wireless functionality is enabled.

Step 1:
To set up the wireless connection between your computer and 
the Hybrid Live! you may need the SSID and WPA key of the 
Hybrid Live!. The SSID is the name of the wireless network. 
The WPA key is the password needed for your secured wire-
less network. The default SSID and the WPA key are printed on 
the label on the rear of your Hybrid Live!. 

You may write down these values here:

SSID: _____________________________________________________

WPA key: _________________________________________________

Step 2:
(Instructions for Windows Vista / Windows 7; for other 
operating systems please contact your service provider)

Go to “Start” at the bottom left corner and click on 
“Control Panel”.

The Control Panel window will appear. Click on “View 
Network Status and Tasks” at the “Network and 
Internet” category.

The Network Connections window will appear. Click 
on the “Connect to a network”.

Show “Wireless” and select the network (SSID) that is 
printed on the label.

If requested press the WPS  

  button on your Hybrid 

Live!. Alternatively you can connect using the WPA key 
that is printed on the label.

Your connection is now operational. Open your web 
browser and verify that your connection is working. 
If your connection is not working, please refer to the 
troubleshooting section. 

After installation you can manually change the SSID 
and WPA key, by using the web-interface of the Hybrid 
Live!.  

 


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5. Configuring your Live!

Note: By default the router is configured properly for most 
home networks. Changing the configuration is only advised 
for advanced users and might interrupt your connection. 
Please refer to page 3 on how to reset the router settings back 
to the factory default settings.
 

Step 1: 

Launch the web browser on your computer and enter 
the router’s default IP address ‘192.168.1.254’ in the 
address field. This address is also printed on the label 
on the back of your Hybrid Live!.

Step 2:

Log in as ‘admin’, using the default password ‘admin’.

It is strongly advised to change the password after you 
logged in for the first time.  

Step 3:

Configure the router to the desired configuration. Read 
the help text for additional information about this 
setting.

 


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6. Troubleshooting

Issue

Action

  

LED is off

Make sure you have connected the Hybrid Element to a working power outlet, using 
the adapter shipped along with it. If the LED remains off, please contact your service 
provider.

  

LED is off

There is no valid link on the fiber port. Please contact your service provider.

LED is off

There is no valid CATV signal on the Universe CATV connector. Please contact your 
service provider if a CATV signal is expected.

  

Red LED is on

Hardware error. Power down the device, wait for 1 minute, then power the device back 
on. If the problem persists, contact your service provider. 

LED is off

Voice functionality is not enabled. Please contact your service provider if voice func-
tionality is expected.

  

LED keeps blinking

Voice service initialization not completed. Please make sure the phone is not off-hook 
and the phone line is connected to the correct port. If this issue persists, contact your 
service provider.

 


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Issue

Action

  

LED is off 

LED keeps blinking

Internet connectivity is not enabled. Please contact your service provider if routing 
functionality is expected.

Internet service initialization not completed. If this persists, contact your service 
provider.

  

LED is off

Please check in the web interface if wireless functionality is enabled. Please contact 
your service provider if wireless functionality is expected.

Web interface is not reachable

Check if Internet functionality is enabled , and if you have the correct router IP ad-
dress. If you changed the router IP address, you can perform a “Factory Default reset” 
to restore the default IP address.

How to reset the router settings?

See page 3

 


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Europe-EU Declaration of Conformity

Hereby, Genexis BV declares that this product is in compliance 
with the essential requirements and other relevant provisions 
of Directive 1999/5/EC.

 


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Copyright © Genexis 2012       rev. 3