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Aastra 9009 User Manual

Made by: Aastra
Type: User Guide
Category: Telephone
Pages: 16
Size: 0.29 MB

 

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9009

User Guide

 

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Table of Contents

 

The 9009 - Introduction

1

Installing your 9009

2

Checking your phone

5

Personalizing your phone

6

 

Options

6

To change any of the five options

 6

 

Saving numbers and 
services in memory

7

 

To save a number in memory

7

To erase the contents of a memory key

7

To program a Call Forwarding ON key

7

To program a Call Forwarding OFF key

7

 

Using the  9009 features

8

 

Protecting the contents of your

memory keys

8

Placing a customer on hold

8

Ensuring privacy

8

Controlling the ringer volume

8

Controlling the receiver volume

8

Releasing a call

8

To unlock your memory keys

 8

Pause Feature

9

Remembering the last incoming call

9

 

Light and display messages

9

 

Using telephone company services

9

Knowing when you have a message

9

Light and Display

9

What it means

9

 

Answering your questions

10

Index

 

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1

 

The  9009 telephone...simplicity at work

 

Taking care of your business

 

In today's competitive marketplace, you need a business tool that will help you stay in touch 
with your customers. This business telephone will give you the features of a large office system, 
but is as affordable and easy to use as a small office telephone.

 

The 9009 puts new features to work

 

Your 9009 telephone works with the new and powerful call management services and supports 
Centrex features. The phone also works with the new messaging services available as telephone 
company subscriber services or as an optional Centrex system feature. 

 

The 9009's display guides you step by step

 

Perhaps the most exciting feature about your 9009 telephone is the display that provides 
messages to guide you step by step through any function. Just read the display for instructions 
on making or receiving calls and using features.

 

A new point of view

 

Answering the phone doesn't have to be a surprise. The 9009's display lets you see who's calling 
before you answer the phone. If you subscribe to Call Display†/Caller ID†, the caller's 
telephone number (and name, if available) appears on the display as your phone is ringing.

 

Discover the 9009

 

The Discovery Card lets you use your new 9009 telephone right away. This learning tool tells 
you what the keys do and how to use them. Experiment by pressing various keys and reading the 
display. Use the Discovery Card for a few days until you become familiar with the many 
features of your new phone.

 

†Until you subscribe to Call Display or Caller ID (not available with PBX), or until your Centrex system provides a Call 
Display/Caller ID feature, the number (and name, if available) of the call will not appear on the display. The name for 
this service may differ in your calling area.

 

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2

 

Installing your  9009

 

1.

Connecting the receiver and receiver cord. 

 

 

 

2.

Stand (desk-mount or wall-mount).

 

Attach the wedge-shaped stand in desk-mount or wall-mount (see Figure 8) position.

 

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3

3.

Connect the line cord. 

4.

Connect the power adapter cord. 

 

   

 

5.

Attach the faceplate.

!

!

 

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4

6.

Attaching Receiver Card and lens.

 

After saving numbers in memory, attach
the Receiver Card and lens (shiny side
down).

 

7.

Fitting the Discovery Card.

 

Place your phone on a desk. Then fit the
Discovery Card over the keys on the
phone.

 

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5

8.

Wall Mount Only.

 

For wall mounting, we recommend that you
use a wall-mount plate. The excess line cord
fits into the stand of the phone.

 

Checking your phone

 

When you plug in your  9009, you may see a message on the display asking you to make a 
language selection. Read the directions on the display to select one of two languages. 

The phone also runs a test to ensure that the phone cord is connected properly. If the test fails, 
the display may prompt you to check the phone cord. Make sure that all connections are 
fastened securely. If the test passes, the message may stay temporarily, then disappear.

 

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6

 

Personalizing your phone

 

The 9009 has five options to personalize your phone. Move the sliding panel which is located 
below the display and press the SET OPTIONS key to see each of the choices. You can change 
any of the five options by following the change procedure at the bottom of the page.

 

Options

 

1.

 

Change the language

 

You have a choice of display messages in one of two languages.

2.

 

Set the time and date

 

You can set the time and date. If you subscribe to Call Display/Caller ID, the current time 
and date are set automatically when the first call comes in. This also happens after a power 
failure.

3.

 

Set the ring tone and ringer volume

 

You can choose one of four different ring tones. While you are selecting the ring tone, you 
can adjust the ringer volume by pressing the volume bar  

 

 

  below the dial pad. 

Use  

 

ß

 

  to end only when you are satisfied with the ring tone and ringer volume.

4.

 

Turn the light off

 

You can program a memory key to turn the light on and activate a feature at the same time. 
If you don't want the light on while the feature is active, use this option to turn the light off.

5.

 

Enter your area code

 

When Call Display/Caller ID shows local calls, it may also show the area code. If you want 
local calls to appear without the area code, enter your area code using this option.

 

To change any of the five options:

 

1.

Don't pick up the receiver.

2.

Slide the panel (located below the display) and press the SET OPTIONS key.

3.

Press  

 

 

 to move through the list of options one at a time

OR
Press the desired option number on the dial pad. 
For example, when 

 

5 items in list

 

 appears on the display, press 

 

¤

 

 to set the time and 

date.

4.

Press the selected option number again (

 

 

 through

 

 fi

 

), and follow the instructions on the 

display to change the option.

 

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7

 

Saving numbers and services in memory

 

After you have set up your phone, save the names and numbers of your customers, associates or 
anyone else you call frequently in the phone's memory. For easy access, you can also save 
feature codes for system services in memory.

You can save access codes for system features in memory. You can store the ON feature code in 
one key and the OFF feature code in another. For example:

When you turn a feature on using a memory key, the 9009's light comes on to remind you that 
the feature is in use. When you turn the feature off  using a memory key, your phone's light also 
turns off. The light can be programmed to work with only one feature at a time. 

Note: To save ON and OFF keys for a feature without the light, omit step 2 from the above

procedures. 

 

†Codes may vary between PBX or Centrex systems and telephone companies.

 

To save a number in memory:

 

1.

Press 

 

ß

 

 and follow the instructions on the display.

OR     For example, to save the number 555-1440 on a memory key:

1.

Press

 

 

 

ß

 

.

2.

Press the memory key where you want to save the number.

3.

Use the dial pad to enter the number. In this case press 

 

fififi⁄››‚

 

.

 

Note:

 

 

 

If you require a pause, press

 

  

 

˙

 

  when you want the pause.

4.

Press 

 

ß

 

5.

Write the name (in pencil) in the space provided on the receiver card.

 

To erase the contents of a memory key:

 

1.

Press the memory key to see its contents.

2.

Press 

 

£

 

twice to erase.

 

To program a Call Forwarding ON key

 

:

 

 To program a Call Forwarding OFF key:

 

1.

Press 

 

ß

 

.

1.

Press 

 

ß

 

.

2.

Press 

 

 

 to program the light to turn on.

2.

Press 

 

 

 to program the light to turn off.

3.

Press the desired memory key.

3.

Press the desired memory key.

4.

Press the access code for turning the 
feature on (for instance 

 

•‡¤

 

 which 

may turn Call Forwarding 

 

on

 

 

).

Read the display to confirm the number.

4.

Press the access code for turning the fea-
ture off (for instance 

 

•‡‹

 

which may turn 

Call Forwarding 

 

off

 

 

).

Read the display to confirm the number.

5.

Press  

 

ß

 

  again.

5.

Press 

 

ß

 

  again.

6.

Write Call Forwarding ON on the receiver
card (in pencil).

6.

Write Call Forwarding OFF on the receiver 
card (in pencil). 

 

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8

 

Using the 9009 features

 

Protecting the contents of your memory keys

 

For security reasons, you can protect the contents of your memory keys by locking them. You 
will still be able to use your memory keys to place calls, but you will not be able to erase them or 
save new numbers while they are locked.

 

Placing a customer on hold

 

If you want to continue your conversation at another extension, press 

 

˙

 

 and hang up the 

receiver. The hold feature keeps the caller on the line and is released once you pick up the 
extension telephone.

 

Ensuring privacy

 

The 9009's light comes on and 

 

Extension in use

 

 appears on the display when another person 

in your office picks up an extension on your line. The light remains on until the other person 
hangs up. The 9009 telephone will sense most types of communication equipment connected to 
your telephone line.

 

Controlling the ringer volume

 

While the telephone is ringing, you can press the left or right side of the volume bar 

 

 

  for soft or loud ringer volume. You can also adjust the ringer volume and tone in 

the SET OPTIONS list, as long as the ringer has not been turned off.

You can turn the ringer off by pressing the left side of the volume bar without lifting the receiver. 

 

Ringer is OFF

 

 may appear on the display unless another message has priority. Your phone still 

shows who is calling if you subscribe to Call Display/Caller ID. When you want to turn the 
ringer on, press the right side of the volume bar without lifting the receiver.

 

Controlling the receiver volume

 

While you are using the phone, you can press the left or right side of the volume bar 

 

 

 for softer or louder receiver volume.

 

Releasing a call

 

When pressed, the RELEASE (Rls)  key releases the call you were on and provides you with a 
dial tone without replacing the handset.

 

To lock your memory keys:

To unlock your memory keys:

 

1.

Don't pick up the receiver.

1.

Don't pick up the receiver.

 

2.

Press the SET OPTIONS key.

 

2.

Press the SET OPTIONS key.

3.

Press 

 

˙

 

 .

3.

Press 

 

˙

 

 .

4.

Press 

 

 

.

4.

Press 

 

£

 

.

 

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9

Pause Feature

 

You may add a pause by pressing the 

 

˙

 

 key at any time while programming your 

memory keys. A pause should be used in any programming sequence that requires waiting for a 
second dial tone or a confirmation tone.

 

Remembering the last incoming call

 

The 9009 automatically stores the number of the last person that called you whether you 
answered the call or not. Without lifting the receiver, you can view the telephone number of the 
last incoming call by pressing 

 

 

†.

 

Light and display messages

 

Using telephone company services

 

The 9009 can give you all the subscribed services that your telephone company offers, from Call 
Display/Caller ID to Message Waiting. Contact your local telephone company for more 
information. 

 

Knowing when you have a message

 

You don't have to wait until you pick up the receiver to know that a message is waiting. 
The 9009 works with your voice mail system. The light flashes and the display shows 

 

Message 

waiting

 

 after your voice mail has received a call. Ask your local telephone company or system 

administrator to find out how you can obtain message waiting services.

In addition to alerting you when another extension is in use, the light flashes when the telephone 
rings, a caller is on hold, or a message is waiting for you.

 

†Until you subscribe to Call Display or Caller ID, the number (and name, if available) of the call will not appear on the 
display. The name for this service may differ in your calling area.

 

Light and Display

What it means

 

Extension in use

 

 

Light is on

Someone is using an extension on your line.

 

Feature is in use

 

 

Light is on

A feature such as Call Forwarding is activated.

 

Call is on hold

 

 

Light flashes quickly

A call is on hold.

 

Private number

 

Caller has requested that number be blocked.

 

Unknown Caller

 

Information is unavailable.

 

Long Distance

 

The call originates outside your local area.

 

Message Waiting

 

 

Light flashes slowly.

A voice message is waiting.

<

Call was forwarded from another location

Light flashes in time with phone’s ring

Visual ringing: indicates an incoming call.

 

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10

 

Answering your questions

 

Display is in wrong language.

 

You can change to the other language by pressing the SET OPTIONS key and pressing 

⁄ 

twice.

Callers are not identified on the display.

Until you subscribe to Call Display/Caller ID, or until your Centrex system provides this 
service, your telephone will not receive the number (and name if available) of the caller. Also, 
you must let the phone ring twice before answering.

Call Display shows: 

Unknown caller

.

Information about the call is not available.

While pressing * to view last incoming call, display shows: 

Key is empty

.

Until you subscribe to Call Display/Caller ID, or until your Centrex system provides this 
service, your telephone will not record the last incoming call.

No dial tone. 

Check phone cord

 may appear on the display.

Read the display. If the line cord is not attached properly, the display may prompt you. Make 
sure the receiver cord is attached securely. The message may stay for a while and then disappear.

Telephone doesn't ring. 

Ringer is OFF

 may appear on the display.

The ringer volume may be turned off. Without lifting the receiver, press the right side of the 
volume bar, ¶ to turn the ringer on again. You can adjust the ringer volume and tone 
in the SET OPTIONS list.

No information appears on the display and the volume is low.

Make sure the power adaptor is plugged into a working electrical outlet. If the display only 
shows >_, information about the call may be incomplete.

Cannot hear a caller or be heard.

Make sure the receiver cord is inserted securely into the jack.

Light stays on when a feature is not in use.

You can program a memory key to turn the light and a feature both on at the same time. If the 
light stays on, turn the light off by pressing the SET OPTIONS key and then pressing 

twice.

Cannot save or erase numbers in memory.

Your memory keys may be locked. Without picking up the receiver, press the SET OPTIONS 
key, press ˙ and then press 

£

 to unlock.

When you have a power failure

The 9009 will still operate as a regular telephone during a power failure, but the display will not 
operate until the power is restored.

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11

Index

A
Area code, entering

 

6

C
Call Display, obtaining

 

1

Call Forwarding

off key

 

7

on key

 

7

Caller ID, obtaining

 

1

D
Date, setting

 

6

Discovery Card, attaching

 

4

E
Erase, memory key

 

7

F
Faceplate, attaching

 

3

Feature light, on and off

 

6

Features

hold

 

8

last incoming call

 

9

locking

 

8

memory

 

7

pause

 

9

privacy

 

8

release

 

8

unlocking

 

8

volume

 

8

H
Hold

adding a pause in memory

 

7

putting a call on hold

 

8

releasing a call on hold

 

8

I
Installation

desk-mount

 

2

Discovery Card

 

4

faceplate

 

3

lens

 

4

line cord

 

3

power adapter

 

3

receiver

 

2

Receiver Card

 

4

receiver cord

 

2

wall-mount

 

2

wall-mount plate

 

5

L
Language, changing

 

6

Lens

installing

 

4

M
Memory keys

erasing

 

7

labelling

 

7

locking

 

8

pausing

 

7

9

saving numbers

 

7

saving services

 

7

unlocking

 

8

Messages, definitions

 

9

Mounting

desk

 

2

wall

 

2

5

O
Options

area code

 

6

date

 

6

language

 

6

ring tone

 

6

ringer volume

 

6

time

 

6

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12

P
Privacy, ensuring

 

8

R
Receiver

attaching cord

 

2

volume setting

 

8

ReceiverCard,

 installing

 

4

Release, a call

 

8

Ring tone, setting

 

6

Ringer volume

setting

 

8

Ringer volume, 

setting

 

6

S
Services

saving in memory

 

7

telephone company 

provided

 

9

T
Testing, phone

 

5

Time, setting

 

6

Troubleshooting

 

10

V
Volume

receiver volume

 

8

ringer

 

6

ringer volume

 

8

If you’ve read this owner’s manual and consulted the “Answering your Questions” section and 
still have problems, please call 1-800-574-1611 for technical assistance.

P0802245 Issue 03

 © Aastra Telecom 2000

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