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Aastra 6867i Quick Reference Manual

Made by: Aastra
Type: Quick Reference Guide
Category: IP Phone
Pages: 2
Size: 1.67 MB

 

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Call Status Indicators:

               On Hold

   

               Incoming Call

  

               Outgoing Call

               Conference Call

User Interface (UI) Overview

  

Aastra Model 6867i IP Phone Quick Reference Guide

For more information please refer to the 6867i IP Phone User Guide.

Getting Started

Options: 

Accesses services and 

options to customize 

your phone.

Goodbye

Hold

Volume

Directory

Navigation/Select:

Multi-directional naviga-

tion keys that allow you 

to navigate through the 

phone’s user interface. 

See UI Navigation for 

more details.

Mute

Line/Call 

Appearance: 

Line presentation 

for incoming and 

outgoing calls.

Speaker/Headset: 

Toggles the phone’s audio between speaker 

and headset. 

If you are using a DHSG/EHS 

headset, ensure that the headset jack adaptor 

is removed from the headset port (indicated 

by the 

fsymbol). Refer to the 6867i Installation 

Guide for more details.

Bottom Softkeys:   

4 programmable/state-based soft-

keys that support up to 18 functions.

Left Softkeys:  

6 programmable keys that 

support up to 20 functions.

  

  

Presence: 

See Other Features for 

more details.

Transfer

Conference

Callers: 

Accesses a list of 

received/missed 

incoming calls.

Redial

Basic Call Handling

Placing a Call

1. 

Lift the handset, press a Line key,  or press the 

 key.

2. 

Dial the number from the keypad and press the 

Dial softkey.

Ending a Call

Place the handset on its cradle or press the 

 

key.

Answering a Call

Lift the handset for handset operation or press the Line key or 

 key for handsfree 

operation.

Ignoring a Call

Press the 

 key or Ignore softkey when the phone is ringing to ignore the 

incoming call and (if configured) send the incoming call directly to voicemail.

Redialing

Press the 

 key once to access a list of recently dialed numbers. Use the Up and 

Down navigation keys to scroll through the entries and the Select key (or Dial softkey) 
to redial the selected number. Press the 

 key twice to call the last dialed number. 

Muting

Press the 

 key to mute the handset, headset, or speakerphone.

Holding and Resuming

1. 

To place a call on hold, press the 

 key when connected to the call.

2. 

To resume the call, press the 

 key again or press the Line key corresponding to 

the line where the call is being held. 

Line/Screen Name 

Indicator

Phone/Line Status  

Indicators:

              Phone Locked

                 

               Voicemail

               Do Not Disturb

               Call Forward

Status Messages

Date and Time

Bottom Softkeys

Left Softkeys

More Softkeys:

Dots indicate the number 

of softkey “pages” and its 

relative position.

Call Timer

Picture ID

Caller ID

New Call Key:

When a line is not in use, a New Call key is available allowing you to dial out using the selected line.

Line Usage Indicators:

Indicates the number of 

connected calls on the re-

spective line or if the line 

is in a incoming/outgoing 

ringing state.
               Incoming Call

 

               Outgoing Call

Available Lines:

Displays a list of the 

lines that are configured 

on the phone. See UI 

Navigation for more 

details.

Call Feature Indicators:

               TLS/SRTP  

               Encryption
               Aastra Hi-Q

TM

               Active VoIP 

               Recording

Detailed-View Call Screen

The Detailed-View Call Screen brings into focus all the information available for a specific 

call. It is the default screen displayed for all active point-to-point calls.

Multi-View Call Screen

The Multi-View Call Screen allows you to manage your calls more efficiently when you have 

more than one call in progress. It is particularly useful in transfer and conference scenarios. 

All pertinent information from the Detailed-View Call Screen is also available on the Multi-

View Call Screen but information for two remote parties can be seen simultaneously.  

Line Selection Screen

The Line Selection Screen allows you to easily view the lines in use and select a line to  

act upon. 

Home Screen

The Home Screen displays the date and time along with various important status  

messages. It is the default screen displayed when the phone is in an idle state. 

Picture ID

Caller ID

Call Timer

Warning!

The headset port is for headset use only. 

Plugging any other devices into this port 

may cause damage to the phone and will 

void your warranty.

Note:

No icon indicates that 

the call is active.

Call Status Indicators:

               On Hold

     

               Incoming Call

  

               Outgoing Call

               Conference Call

Note:

No icon indicates that 

the call is active.

Call Feature Indicators:

               TLS/SRTP  

               Encryption
               Aastra Hi-Q

TM

               Active VoIP 

               Recording

3

41-001545-00 REV00

 


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Advanced Call Handling

The 6867i IP phone provides simple and convenient methods for transferring calls and 

establishing conference calls.

  

  Note:  

  Transferring and conferencing can be initiated in both the Multi-View and Detailed- 

  View Call Screens.

Call Transferring

1. 

Ensure you are on active call with the party you wish to transfer.

2. 

If you are already connected to the transfer recipient, press the Up or Down 
navigation keys to highlight the recipient and press the 

 key or Xfer softkey to 

complete the call transfer.

      

OR

 

If you are not connected to the transfer recipient, press the 

 key or Xfer 

softkey, enter the recipient’s number and press the Dial softkey. At any time, press the 

 key or Xfer softkey again to complete the call transfer.

3-Way Conferencing

1. 

Ensure you are on active call with one of the parties with whom you wish to create a 

conference.

2. 

If you are already connected to the party you wish to conference in, press the Up or 
Down navigation keys to highlight the conference target and press the 

 key or 

Conf softkey to complete the 3-way conference.

      

OR

 

If you are not connected to the party you wish to conference in, press the 

 

key or Conf softkey, enter the conference target’s number and press the Dial softkey. 
At any time, press the 

 key or Conf softkey again to complete the 3-way 

conference.

  Note:  

  If the 3-way conference is successful,            icons will be displayed in the call status 

  indicator area of both conference participants.

Other Features

Using the Presence Key

The Presence key is used to access the  

contact information screens, which provide  

detailed information about a respective Busy  

Lamp Field (BLF) or Speed Dial contact.

1. 

On the Home Screen, press the 

 key.

2. 

Press a left softkey that is configured with  

BLF or Speed Dial functionality. The contact  

information screen will be displayed.

        

Note: 

  To switch to another contact, simply press the desired BLF or Speed Dial softkey.

3. 

Press the Select key to place a call using the contact’s default phone number. If you 

would like to place a call to a different phone number attached to the contact (if 

applicable), highlight the desired phone number using the Up or Down navigation 

keys, and press the Select key.

Using the Directory

1. 

Press the 

 key to access the Directory. 

1. 

Scroll through the list by pressing the Up or Down navigation keys or enter characters  

using the keypad to use the search feature.

2. 

When the desired entry is highlighted, press the Select key to place a call using the 

entry’s default phone number. If you would like to place a call to a different phone 

number attached to the entry (if applicable), press the Right navigation key, highlight 

the desired phone number using the Up or Down navigation keys, and press the 

Select key. 

Using the Callers List

1. 

Press the 

 key to access the Callers List.

2. 

Scroll through the list by pressing the Up or Down navigation keys. If you would like to 
view additional entry details, press the Right navigation key.

3. 

Press the Select key to place a call to the respective entry.

UI navigation is easily performed using the navigation keys located to the right of the LCD screen. The Left and Right navigation keys are used to switch to the different 

screens and the Up and Down keys are used to highlight and scroll through the different lines/calls on the respective screen. The figure below provides a visual represen-

tation of the different screens and the UI behavior when a navigation key is pressed.

  Note:  

  The Detailed-View Call Screen is only accessible when at least one call is in a ringing or connected state. Moreover, the Multi-View Call Screen is only accessible when    

  more than one call is a ringing or connected state. 

UI Navigation

  

  

  

Home Screen

Line Selection Screen

 

Multi-View Call Screen

Detailed-View Call Screen

Press Right

Press Left

Press Right

Press Left

Press Right

Press Left

Press Down

Press Up

Press Down

Press Up

Press Down

Press Up

Press Right

Press Left

Press Right

Press Left

Press Right

Press Left

For details on all the available features and options please refer to the 6867i IP Phone User Guide.