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8*8 SPA 303 Quick Start Manual

Made by: 8*8
Type: Quick Start Guide
Category: IP Phone
Pages: 5
Size: 0.58 MB

 

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QUICK START GUIDE

1

Cisco Model SPA 303 Quick Start Guide

Welcome

Thank you for choosing the Cisco Small Business IP phone. This guide describes how to install your phone and how to perform some  
basic tasks.

1

 Installing Your IP Phone  

Use this procedure to install the phone and connect it to your network.

Do not insert a telephone line cord into the port marked “AUX”.

Step 1.  Turn the phone body over to expose the ports on the back of 

the unit.

Step 2.  Insert one end of the phone cord into the slot marked with a 

phone symbol (the Handset Port). Insert the other end into the 
jack at the bottom of the handset (not shown). 

Step 3.  (Optional) Connect the desk stand by lining up the tabs on  

the desk stand with the slots on the back of the phone. Slide the 
bottom tabs into the slots and lightly press down on the top of 
the desk stand. It should easily slide into the top slots.  
Do not force.

Step 4.  If you are using an external power source, plug one end of the power cord into the building’s power outlet and insert the other end of 

the power cord into the phone base.

Step 5.  Connect your phone to the network using an Ethernet Connection. Insert one end of the Ethernet cable into the network port on  

the phone body marked “SW.” Insert the other end of the Ethernet cable into the appropriate device, such as a network switch, on 
your network. 

Step 6.  (Optional) To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the PC port on the 

back of the phone body. Connect the other end of the Ethernet cable to the network port on your PC. 

Step 7.  (Optional) To install the phone on a vertical surface, use the Cisco MB100 Wall Mount bracket. See the Cisco Small Business IP Phone 

SPA 50X User Guide (SIP) or the Cisco Unified Communications Manager Express for the Cisco Small Business IP Phone SPA 50X 
documents on 

www.cisco.com

 for more information. The Where to Go From Here section contains links to the documentation area 

on 

www.cisco.com

.

 


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QUICK START GUIDE

Cisco SPA 303G

2

2

 Phone Lines and Buttons

 

Numbered objects in the photo are explained in the following table.

#

Phone Feature

Description

1

Handset

Pick up to place or answer a call.

2

Message Waiting 
Indicator

Displays solid red when you have a new voice mail message. Flashes red during an incoming call or when 
the phone’s firmware is being updated.

3

LCD Screen

Displays date and time, phone station name, line extensions and softkey options.

4

Line keys

Indicates phone line status. Typically when lit:  
Green: Line is idle. 
Red (steady): Line is active or in use. 
Red (blinking): Line is on hold. 
Orange: Line is unregistered (cannot be used). 
Orange (Flashing): The phone is not connected to the network.

5

Softkey buttons

Press a softkey button to perform the action shown on the label on the LCD screen above. 

6

Navigation button

Press an arrow to scroll left, right, up, or down through items shown on the LCD screen.

7

Messages button

Press to access voice mail (must be set up by your phone system administrator).

8

Hold button

Press to place a call on hold.

 


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#

Phone Feature

Description

9

Setup button

Press to access a menu to configure features and preferences (such as your directory and speed dials), 
access your call history and set up functions (such as call forwarding).

10

Mute button

Press to mute or unmute the phone. When phone is muted, the button glows red. A flashing mute button 
indicates the network connection cannot be found.

11

Headset button

Push to turn the headset on or off. When the headset is on, the button glows green.

12

Volume button

Press + to increase the volume and - to lower the volume of the handset, headset, speaker (when the 
handset is off the phone), or ringer volume (when the handset is on the phone).

13

Speaker button

Push to turn the speaker on or off. When the speaker is on, the button glows green.

14

Keypad

Use to dial phone numbers, enter letters and choose menu items.

3

 Softkey Buttons

Press the right arrow on the navigation button to view additional softkey buttons. Below is a partial listing of softkey buttons that are 
available on your phone.

Phone Feature Description

<< or >>

Move left or right through an entry without deleting characters.

add

Add an entry.

apps

Accesses supported 8x8 Virtual Office applications.

bxfer

Performs a blind call transfer (transferring a call without speaking to the party to whom you are transferring the call).

callpark

Puts a call on hold at a designated “park” number. The call is parked on the line until you unpark it or the caller 
disconnects. Must be configured by your phone system administrator.

cancel

Cancels any changes you have made (press cancel before pressing Ok or save).

cfwd

Forwards all calls coming to your phone to a specified number.

-cfwd

Clears Call Forward.

clear

Clears the entry.

conf

Initiates a conference call.

confLx

Brings active lines on the phone together into a conference call.

confserv

Dials into the 8x8 conference bridge.

delChr

Deletes the last number or letter.

delete

Deletes an entire item (for example, a number from the Call History list).

dial

Dials a number.

dir

Provides access to phone directories.

dnd

Do Not Disturb; prevents incoming calls from ringing your phone.

-dnd

Clears Do Not Disturb.

edit

Opens an item so that you can edit numbers or letters, or enable or disable a feature.

endCall

Ends the call in progress.

exit

Closes a menu.

hold

Places a call on hold.

intercom

Allows you to automatically connect to a remote extension.

join

Joins two calls into a conference call and drops you from the call.

 


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Phone Feature Description

lcr

Returns the last missed call by dialing the number that called you.

missed calls

Shows the Missed Calls list.

more

Displays other softkey buttons that are available.

record

Records the call in progress.

redial

Displays a list of recently dialed numbers.

resume

Resumes a call that is on hold.

save

Saves your changes.

select

Selects the highlighted item on the LCD screen.

xfer

Performs a call transfer.

xfer2vm

Transfers an active call to voice mail.

y/n

Enters a submenu and when pressed, toggles between Yes or No to enable or disable an option.

4

 Using Your IP Phone

Placing or Answering Calls

To place or answer a call, you can pick up the handset, press the Speaker or Headset button, or press a line button.

Putting a Call on Hold

To put a call on hold, press the Hold button. The caller hears a series of three rapid beeps or music while on hold. 

To resume the call, press the flashing red line button for the call or the Resume softkey.

Ending a Call

If you are using the handset, hang up or press the endCall softkey. If you are using the speakerphone, press the Speaker button. If you are 
using the headset, press the Headset button.

Adjusting Volume and Muting

To adjust the volume of the handset or speaker, lift the handset or press the speaker button. Press + on the Volume button to increase the 
volume, or press - to decrease the volume. Press Save.

To adjust the ringer volume, press the Volume button when the handset is on the phone and the Speaker button is off. Press the  
Save softkey.

To mute the phone microphone, speaker, or headset microphone, press the Mute button on the phone. The button glows red. Press the Mute 
button again to unmute.

 


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Cisco SPA 303G

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5

 Using Keyboard Shortcuts

When using the phone menus, you can use the keypad to enter the number shown next to the menu or sub-menu item on the LCD screen. For 
example, to obtain your IP address, press the Setup button and dial 9. 

The IP address is displayed on the Network screen.