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5LINX teevee User Manual

Made by: 5LINX
Type: User Manual
Category: Set-top boxes
Pages: 18
Size: 1.14 MB

 

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USER MANUAL


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Welcome

Thank you for choosing TeeVee. To set up your 
TeeVee box and enjoy all of the features available 
with your device, please review the user manual. 
Follow all steps before using this device and keep 
for reference post installation.

We have made every effort to provide the most 
current information about the device. We reserve 
the right to update these instructions. Please visit 
our website at teevee.tv for the latest information. 

FOR FURTHER ASSISTANCE, PLEASE

CALL:  844.583.3833

EMAIL: support@teevee.tv

or


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Content

1                Introduction

1.1 

Key Features

1.2 

Environment for System

1.3 

Included Accessories

Your Remote Control

3 Connections

3.1 

AV Connection

3.2 

HDMI Connection

3.3 Startup

4 Home

5 Apps

5.1 

Setting up Internet Connection

5.2 Browser

5.3 

Media Center

5.4 Download

6 Settings

6.1 WiFi

Upgrade Steps

8 Troubleshooting


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1

Introduction

1.1: Key Features

• 

Supports the following video formats: hevc, avi, mpg, 
vob, rmvb, mkv, m2ts and ts

• 

Supports the following audio formats: MP3, WMA, WAV, 
AC3 DTS and AAC

• 

Device supports SD/SDHC/MMC cards

• 

Supports four USB 2.0 host connectors with a 
maximum output of 1.5A/5V

• 

Supports standard RJ45 cable network connection and 
wireless network connections supported

• 

Infrared remote control operation

1.2: Environment for System

Operation: Temperature limitation: 32-100°F; Humidity 
limitation: 20-80%

Storage: Temperature limitation: 0-120°F, Humidity limitation: 
10-90%

1.3: Included Accessories

Accessories 

Quantity

Power Adapter

1

Remote Control

1

HDMI Cable

1

User Manual

1


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2

1

Your Remote Control

Accessories 

Quantity

Power Adapter

1

Remote Control

1

HDMI Cable

1

User Manual

1

Power: Press to standby 

Mute: Press to mute the volume

VOL+/VOL-: Increase or decrease volume

Home: Fast key to go back to the main 
screen

Return: Press to go back to the previous 
menu

CH+/CH-: Go to previous and next channel

Mouse: Press to switch to Mouse mode or 
remote mode

Navigation: press to navigate left/right/up/
down. Press OK to confirm your choice.

Menu: press to choose function menu 
(video, music, photo, website)

Delete: press to backspace last input. 

Space key 

1/A/a: Switch between numbers and letters

Number and letter keypad


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3

Connections

3.1: AV Connection

3.2: HDMI Connection 


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4

3

Home

These are the apps you will use most frequently. You can add 
additional apps from the Google Play store, which is already 
installed on your TeeVee box. To add or remove an app from 
the Home screen, 
simply select or 
unselect the app you 
wish to display or 
remove. 

3.3: Start Up

Turn on the TeeVee box while the indicator light is blue.  
This will bring you to the main menu.


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5

My Apps

Select “My Apps” and press OK

You will see icons for each of the different apps.

5.1: Setting up Internet Connection via Ethernet Cord

Select the PPPoE icon. You can configure your PPPoE here.


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6

5

5.2: Browser

Select the “Browser” app from your My Apps screen, then 
press OK. This app will allow you to browse the Internet. 

Notice: You will need to go to the system settings to setup your 
Internet connection 

5.3: Media

Select the “Media Center” icon to play all your preferred media. 


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7

5.4: File Browser

Select “File Browser” and press “OK” to view the device list. 
When inserting with a USB device or SD/SDHC/MMC cards, 
“Device is Mounting” will appear on the screen.

You can cut, copy, paste and move files and folders from the 
device to the external storage card.

5.5: Download

Select “Downloads” and press “OK”.

Here you can check the status of any apps downloading 
from the Internet.


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Settings

6.1: WiFi

Select “WiFi” and the system will start scanning available WiFi 
networks around you automatically. 

Press OK to select your WiFi network and enter your 
password. After authenticating the IP Address, “connected” 
will appear meaning your WiFi is ready to use.

Notice: If WiFi connection fails, please try again.

8

7


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9

Upgrade Steps

7.1: 

Unzip upgrade package to the SD card. There will be three 
files in the root as follows: 

•  SD Factory_Update_param.aml (some upgrade packages 

do not have this file) 

•  xxx.zip (the actual upgrade zip file) 

•  Recovery

7.2: 

Insert HDMI cable and SD Card to the box (Connect the 
other end of the HDMI cable to the TV HDMI port.)


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9

7.3: 

Insert a stick to the AV Port. 

There is a reset button inside 
the AV Port. Keep pressing the 
button.

7.5: 

You can stop pressing the reset button when you see the 

Android robot. Use the remote to choose “apply update from 
EXT”  Choose “Update from SDCard”. Choose “xxx.zip (upgrade 
package file)”. Press OK.

7.6: 

When you see “Install/SDcard” the box is updating. After upgrade 

you will see “Install from SDcard complete” at the bottom.

7.7: 

Use the remote to choose “Reboot System Now” and press 

ok or plug the adapter in again to reboot the box.

7.8: 

When you are finished you will see the “Welcome” screen.

Tips: you can check the build number in Settings to confirm you have updated 
the box successfully.

7.4: 

Insert power adapter  

while still pressing the button.


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11

Troubleshooting

Under no circumstances should you try to repair your TeeVee 
box by yourself, doing this will invalidate the warranty. Do not 
open the TeeVee Box as there is a risk of electric shock. If an 
issue occurs, please review the following troubleshooting 
information before taking your TeeVee Box in for repair. If 
you are unable to correct the problem by following the steps 
provided, please consult your dealer for help.

Problem

Solution

No Power

•  Check if the power adapter is properly connected to 

the outlet and the TeeVee Box. 

•  Reconnect the HDMI or AV cable. 

•  Check if the TV is on.

No Picture

Press the power on the remote control to turn the 

power on.

No Sound or distorted sound

•  Adjust the volume. 

•  Check that the speakers are connected correctly. 

No Audio or Digital Output

•  Check the digital connections. 

•  Check if your amplifier is set correctly.

The TeeVee Box does not 
respond to the Remote Control

•  Aim the remote control directly at the sensor on the 

front of the TeeVee Box. 

•  Reduce the distance to the TeeVee Box. 

•  Replace the batteries in the remote control.

Player does not respond 
to some of the operating 
commands during playback

•  Operations may not be permitted - refer to the user 

manual. 

•  Possibility of system halted, re-insert the power 

adapter to restart.


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12

11

Problem

Solution

No sound during movies 
playback

•  The audio codec may not be supported by the TeeVee 

Box. You can change to the supported audio on the 

playing menu. 

•  Check the Volume.

The contents of the USB flash 
drive cannot be read.

The USB flash drive format is not compatible with the box. If 
one of the USB cannot be read, please turn off your TeeVee 
Box for 30 seconds and restart the TeeVee Box.

Slow operation of the USB 
flash drive

Large file or high resolution USB flash drive can take a 
longer time to read and display on the TV screen.

No sound with HDMI 
connection

•  Check the connection between the TV and the HDMI 

on the box. 

•  Check your TV system setup. 

•  Check the volume.

The contents of the USB flash 
drive cannot be read

The USB flash drive format is not compatible with the box. 
If the USB cannot be read, please turn off the TeeVee box 
for 30 seconds and restart.

The TV screen is blank and the 
player LED is blinking

•  Turn off the TeeVee Box, wait 30 seconds and turn it 

back on again. 

•  Check that the HDMI connection is correct or change 

to another HDMI cable and set the output resolution 

on the TeeVee Box to 720p.


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Required Direct Private Network Connection:

Your TeeVee set top box is configured with an automated 
private network connection to our broadcast system as 
TeeVee services will not operate over the open internet.  
This direct tunneled connection is pre-programmed to 
activate on your box during start up and our unique TeeVee 
app establishes the private tunnel connection directly to 
the TeeVee broadcast center each time it is activated.  You 
may notice a delay and a verification process occurring as 
the connection is established between the TeeVee box and 
the broadcast center. This connection is not automatically 
activated for other apps or services that you may use with or 
download to this box . There is no additional charge for this 
direct tunneled connection as it is included as part of your 
monthly TeeVee subscription fee.

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Sample Screen Acknowledgment:

Mandatory Acknowledgement

This TeeVee set top box will not operate over the open 
internet and requires a tunneled private network connection 
to our broadcast system to receive signals. This required 
direct tunneled connection is pre-programmed to activate on 
your box during start up and in connection with the activation 
of the TeeVee app. Any attempt to disable this connection 
or to modify the manner in which signals are transmitted 
to the TeeVee set top box will result in one more of the 
following restrictions, including but not limited to, suspension 
of service, termination of service, and the voiding of any 
expressed or implied manufacturer warranty related to this 
product.   

( ) I agree to all terms of the Acknowledgment above

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