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3G PUPILLO User Manual

Made by: 3G
Type: User Guide
Category: Camcorder
Pages: 14
Size: 0.48 MB

 

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Customer Services, Hutchison 3G UK Ltd, 
PO Box 333, Glasgow, G2 9AG United Kingdom.
three.co.uk

All rights in this publication are reserved and
no part may be reproduced without the prior
written permission of the publisher.

© 2005 Hutchison 3G UK Limited. A Hutchison
Whampoa company.

Compal Electronics, Inc. is the manufacturer of
the Pupillo UMTS U110 and has provided the
information on its features and use set out in
this user guide.

The provision of any products and services by
Hutchison 3G UK Limited is subject to 3’s
customer terms (available at three.co.uk). 

Designed by Dutton Merrifield Ltd, Bristol.

This publication is printed on fully recyclable
paper.  DM05526  Nov05

Pupillo 

User Guide

services user guide

Mobile Video Eye

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Get started

2

What is it?

2

How to insert your USIM card

3

Getting to know your Pupillo

4

Charge the battery

6

General functions

7

Battery and network signal indicators

7

Get the right angle

8

Switch the camera on

9

Activate the service

10

Add more users

11

Managing your Pupillo

12

Accessories

16

Mounting kit

16

Troubleshooting

18

Important safety information

22

General precautions

22

Battery and adaptor precautions

22

Third party equipment

23

Repair precaution

23

Declaration of conformity

24

Caring for the environment

24

Glossary

25

Pupillo 

1

Table of Contents

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On

Off

On

Off

On

Off

On

Off

What is it?

Pupillo is the first 3G mobile video camera

that allows you to keep an eye on what’s

important to you. So you don’t need to be in

two places at once to know what’s going on.

It is totally portable and can see in the dark

too. It works within the video service area.

Get started

Pupillo 

2

Get started

Pupillo 

3

Move the power
switch to on with
a paper clip.

Push the USIM lock
to secure the USIM
as indicated.

How to insert your USIM card and switch the battery on / off

Remove the USIM card
cover at the base of
the Pupillo.

Move the USIM card
holder to the right (a)
insert the USIM card
(b) then move the
USIM card holder back
to the left to lock it.

USIM card

(a)

(b)

(1)

(2)

(3)

(4)

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Get started

Pupillo

4

Get started

Pupillo 

5

Camera switch: rotate the
camera lens upwards to
switch on the Pupillo

Camera

Microphone

Battery
indicator

Network signal
Indicator

Plastic cover

Reset button

Holder hole: to fix the
Pupillo using the mount
kit provided in the box

Buzzer

Battery lock

Battery charging connector

Antenna

Getting to know your Pupillo

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Get started

Pupillo

6

General functions

Pupillo 

7

Charge the battery

You’ll need to charge the battery for at least 3 hours. The battery signal indicator will turn green when it’s

charged. When the battery signal indicator starts flashing red, you’ll need to recharge the battery. 

VERY LOW

LOW

MEDIUM

FULL

RED

RED

YELLOW

GREEN

High speed blinking (one blink per second)

Low speed blinking (one blink per 3 seconds)

Low speed blinking (one blink per 3 seconds)

No blinking 

Battery indicator lights

Note: Please do not
remove the USIM
card from the Pupillo
when the charger is
connected.

In good coverage/

ready to use

During video call

Searching UMTS

Out of services

GREEN

GREEN

YELLOW /

GREEN

RED

No blinking 

High speed blinking (one blink per second)

High speed blinking (one blink per second)

Both battery and network signal indicator lights

are blinking with high speed (one blink per second) 

Network signal indicator lights

When the charger is connected to the Pupillo, the status of battery indicator will change from: 

During a video call to the Pupillo, the call

may be terminated if the battery is very

low (less than 5%). 

Battery and network signal indicators

LOW – RED

Approximately 30 minutes to reach

the minimum operating level

FULL – GREEN

Approximately 4 hours to

reach 90% battery capacity 

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General functions

Pupillo

8

General functions

Pupillo 

9

Switch the camera on

After the battery has been charged, you need

to rotate the camera lens upwards to activate

the camera.

Switch the camera off 

To switch the camera off, rotate the camera lens

completely down. You’ll hear a beep to notify

that the camera has been switched off.

Both the battery and network signal indicator

lights will switch off.

If the charger is connected to the Pupillo,

the battery indicator light will switch on after

a few seconds.

Note: All services
provided by the Pupillo
can only be used after
the network signal
indicator light shows
green with no blinking.

Get the right angle

In order to avoid over-exposure don’t place the

Pupillo in front of bright light.

Rotate the camera lens to the position you want.

Ensure the network signal is good. 

Keep at least 1 metre distance between the

camera and the object you want to see.

When mounting your Pupillo to a ceiling

using the kit provided, please use the text

message script on page 14 to reverse the

captured image.

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Activate the service

When you video call the Pupillo for the first time:

1. Enter the Pupillo mobile number on your video

mobile and press the video call key

2. Enter the 4 digit PIN code provided with your Pupillo

on your video mobile

3. If the PIN code is correct, you’ll be connected to the

Pupillo. Your mobile number will automatically be

added onto the Pupillo

4. The first video caller user becomes the Pupillo’s

Manager 

5. No PIN code will be needed during subsequent calls

General functions

Pupillo

10

General functions

Pupillo 

11

Warning: If you don’t enter the PIN correctly after three
attempts within one minute, the video call will automatically end. 

Note: You can let up to 20 different video
mobile numbers access your Pupillo but not at
the same time.

If the video mobile numbers saved on the
Pupillo reaches 20 it will not save or connect
additional callers.

Please do not hide (suppress) your mobile
video mobile number when you make a video
call to the Pupillo. 

Pupillo may not accept calls made from outside
the United Kingdom as the video mobile
number might be suppressed and the Pupillo
will be unable to validate the caller.

Add more users

The Manager can add up to 20 different video

mobile numbers to the Pupillo by text message.

See Adding a specific video mobile number on

page 13 for details.

Alternatively follow these instructions if you are not

the Manager.

1. Enter the Pupillo mobile number on your video

mobile and press the video call key 

2. Once connected, enter the 4 digit PIN code on

your video mobile provided by the Manager

3. After the correct PIN has been entered you’ll

be connected to the Pupillo

4. No PIN code will be needed during

subsequent calls

All new users’ video mobile numbers will be

automatically saved by the Pupillo once the correct

PIN code is entered during the first video call. 

If you don’t enter the PIN correctly after three

attempts within one minute, the video call 

will automatically end.

Note: It is the Manager’s responsibility to safeguard the
PIN. If you transfer the Pupillo to another person, you must
register their name and address with Customer Services.
This helps Customer Services to provide support to the new
Manager if they contact 3.

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Note: The Manager’s number cannot be deleted by
sending this command. 

Managing access to your Pupillo

The first video caller to the Pupillo becomes its

Manager. The manager can add or delete other

video callers’ access to the Pupillo.

To add or delete video callers’ access to the

Pupillo, the Manager will need to send a text

message command to the Pupillo.

There are 7 different text message commands

that can be used by the Manager. (1) Modifying

the video mobile number saved in the Pupillo,

(2) Changing the Manager’s video mobile

number, (3) Deleting a specific video mobile

number, (4) Deleting all video mobile numbers,

(5) Adding a specific video mobile, (6) Changing

the PIN code, (7) Reversing the image view.

1. Modifying the video mobile number saved

in the Pupillo

You can let up to 20 different video mobile

numbers access your Pupillo but not at the

same time. The Manager can modify the

20 different video mobile numbers’ access

by sending a text message to the Pupillo.

The Manager sends a text message with the

following specific contents:

#modlist*[NUMBER]#[PIN]# 

The [NUMBER] should be a digit between

1 and 20.

The [PIN] means the correct 4 digit PIN code.

An example is: #modlist*3#1234# 

2. Changing the Manager’s video 

mobile number 

The video mobile number of the Manager can

be changed to a new number by sending a text

message to the Pupillo from the Manager’s

video mobile number. 

The Manager sends a text message with the

specific contents as:

#changed*[OLDNUMBER]*

[NEWNUMBER]#[PIN]#

The [OLDNUMBER] means the video mobile

number of the current Manager.

The [NEWNUMBER] means the video mobile

number which you want to use as the new

Manager.

The [PIN] means the correct 4 digit PIN code.

An example is:

[OLDNUMBER]=44310101010

[NEWNUMBER]=44310202020

[PIN]=1234

#changed*44310101010*44310202020#1234#

3. Deleting a specific video mobile number

A specific video mobile number stored on the

Pupillo can be deleted by sending a text

message to the Pupillo from the Manager’s

video mobile number. 

The Manager sends a text message with the

following specific contents:

#del*[NUMBER]#[PIN]#

Note: The [NUMBER] means the video mobile

number of the specific user that you want to delete.

The [PIN] means the correct 4 digit PIN code.

An example is: #del*44310101010#1234#

4. Deleting all video mobile numbers

The authorised users stored in the Pupillo

can be deleted by sending a text message to the

Pupillo from the Manager’s video mobile number. 

The Manager sends a text message with the

following specific contents:

#deluser#[PIN]#

The [PIN] means the correct 4 digit PIN code.

An example is: #deluser#1234#

5. Adding a specific video mobile number 

A specific video mobile number can be added

to the Pupillo by sending a text message to the

Pupillo from the Manager’s video mobile. 

The Manager sends a text message with the

specific contents:

#add*[NUMBER]#[PIN]#

The [NUMBER] means the video mobile number

that you want to add into the Pupillo.

Managing your Pupillo 

Pupillo

12

Managing your Pupillo 

Pupillo 

13

Warning: The Manager’s number can only be changed
five times. If you have already changed the number
five times and you still need to change it again, please
call Customer Services for help.

Note: After the ‘Deleting Users’ text message has been
received by the Pupillo, all video mobile numbers
saved in the Pupillo will be deleted, except the
Manager’s number.

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The [PIN] means the correct 4 digit PIN code.

An example is: #add*44310101010#1234#

6. Changing the PIN code

The PIN code can be changed by sending a text

message to the Pupillo from the Manager’s

video mobile number. 

The Manager sends a text message with the

following specific contents:

#pin*[PIN_NEW]#[PIN]#

Notice: The [PIN_NEW] means the 4 digits

which you want to use as the new PIN code.

The [PIN] means the correct 4 digits of the

current PIN code.

An example is: #pin*0987#1234#

7. Reversing the image view 

The captured image can be reversed by sending

a text message to the Pupillo. For example, if

you want to mount the Pupillo on the ceiling,

you can send the specific text message to

reverse the captured image so it is shown the

right way round.

The Manager sends a text message with the

following specific contents:

#inverso#[PIN]#

The [PIN] means the correct 4 digit PIN code.

An example is: #inverso#1234#

Managing your Pupillo 

Pupillo

14

Managing your Pupillo 

Pupillo 

15

#modlist*[NUMBER]#[PIN]#

ex. #modlist*3#1234#

#changed*[OLDNUMBER]*[NEWNUMBER]#[PIN]#

ex. #changed*44310101010*44310202020#1234#

#del*[NUMBER]#[PIN]#

ex. #del*44310101010#1234#

#deluser#[PIN]#

ex. #deluser#1234#

#add*[NUMBER]#[PIN]#

ex. #add*44310101010#1234#

#pin*[PIN_NEW]#[PIN]#

ex. #pin*0987#1234#

#inverso#[PIN]#

ex. #inverso#1234#

Modifying the video mobile

number of saved in the Pupillo    

Changing the Manager’s video

mobile number

Deleting a specific video

mobile number

Deleting all video mobile

numbers 

Adding a specific video mobile

Changing the PIN code

Reversing the image view

Text message commands

The following table gives an overall view of all supported Manager’s text messages: 

Note: The text message commands are NOT case sensitive.

Note: Call Customer Services if you can’t remember
your PIN.

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Accessories

Pupillo

16

Accessories

Pupillo 

17

Mounting kit

A mounting accessory is included in the box. 

This mounting accessory is designed to mount the

Pupillo on a ceiling or wall. After the Pupillo is

mounted, it can be rotated horizontally.

Please follow the steps to attach the mounting kit

to both your Pupillo and ceiling:

Step 1. Attach the
Pupillo to the base
of the mounting kit

Part A

Step 3. Mount Part B to
the wall or ceiling with
three fixing screws

Step 4. Hang the
Pupillo (Part A is
already mounted in
the Pupillo) on Part B

Step 5. Rotate the Pupillo
to adjust the angle, then
screw it tight using the
fixing screw to secure the
Pupillo in a specific
position

Step 2. Screw Part A
to the base mould of
the Pupillo

Part B

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Troubleshooting

Pupillo

18

Troubleshooting

Pupillo 

19

Please check the following before you call

3 Customer Services.

Reboot the Pupillo.

You can reboot the Pupillo by pressing the ‘Reset’

button for 5 seconds with a paper clip. However,

the video mobile numbers in the Pupillo will be

deleted, except the Manager’s number.

The network signal indicator light is not shown.

Make sure the USIM card has been inserted into

the Pupillo properly.

If the USIM card is already inserted and locked

properly, and the network signal indicator is 

still not shown, please press ‘Reset’ button for 

5 seconds while the camera lens is open to

reboot the Pupillo. 

The network signal indicator light is always

shown in red and blinking.

Make sure the USIM card has been inserted into

the Pupillo properly.

If the network signal indicator is always shown

in red and blinking, please move the Pupillo 

to other locations because the radio signal 

may not be good at that specific location. 

After you change several locations, if the

network signal indicator still shows yellow 

or green, please press the ‘Reset’ button for 

5 seconds while the camera is switched on 

to reboot the Pupillo. 

After reset, if the Pupillo is still not working

properly, please call Customer Services.

The battery indicator light is shown in red 

and blinking.

Make sure the charger is connected to the Pupillo

and plugged to a standard wall outlet for at least

3 hours. If the battery indicator light still shows

red and is blinking, please press the reset button

for 5 seconds while the camera lens is open to

reboot the Pupillo. 

After the shut down process is performed, if

both the battery and network signal indicator

lights are still shown in red (no blinking), 

please call Customer Services.

The Pupillo cannot be switched on by rotating

camera lens upwards. 

First turn off the Pupillo, remove and re-connect

the charger to the Pupillo. Then try to power on

the Pupillo again. If the charger is not connected

to the Pupillo, fully charge the battery and try

again.

If the Pupillo still doesn’t turn on, and the

battery capacity is full, please perform the 

shut down process. 

1. Set the Pupillo into power off status (camera

is switched off)

2. Remove the plastic cover

3. The battery lock is at the base of the Pupillo.

You can switch the battery lock from on to

off by using a paper clip to completely shut

down the Pupillo

4. Switch the battery lock from off to turn on

the Pupillo again

5. Place the plastic cover back on the Pupillo

6. Set the Pupillo into power on status (camera

is switched on)

After the shut down process is performed, 

if the Pupillo still not working, please call 

Customer Services.

The Pupillo has been dropped unintentionally

and turned off automatically.

Check the battery lock, it might be switched

from on to off due to the drop. 

If the battery lock is switched to off, please

switch the battery lock from off to on to switch

on the Pupillo again.

1. Set the Pupillo into power off status (camera

is switched off)

2. Remove the plastic cover

3. The battery lock is at the base of the Pupillo.

You can switch the battery lock from on to

off by using a paper clip to completely shut

down the Pupillo

4. Switch the battery lock from off to on to

switch the Pupillo on again

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Troubleshooting

Pupillo

20

Troubleshooting

Pupillo 

21

4. Switch the battery lock from off to on to

switch the Pupillo on again

5. Place the plastic cover back on the Pupillo

6. Set the Pupillo into power on status by

rotating the camera lens upwards

After the shut down process is performed, if

both the battery and network indicator lights

are still shown in red (no blinking), please call

Customer Services for help.

5. Place the plastic cover back on the Pupillo

6. Set the Pupillo into power on status (camera

is switched on)

7. After the shut down process is performed, if

the Pupillo is still not working, please call

Customer Services for help.

To configure the Pupillo with misspelt text

message commands.

The Pupillo will ignore any text message with

incorrect syntax, misspellings, or sent from a

remote user who is not the Manager. You 

only need to resend a text message with the

correct message.

A video call made to the Pupillo fails.

Check that the video mobile number calling the

Pupillo does not have Caller ID suppressed as

this will result in call failure.

Pupillo may not accept calls made from outside

United Kingdom as the video mobile number

may be suppressed.

Check the strength of the network signal on

your video mobile. The call connection may

have failed due to poor network signal. 

Make sure that the Pupillo is positioned in

a good video service area. 

If the call still continues to fail, please call

Customer Services.

Both battery and network signal indicator

lights are always shown in red.

If both battery and network indicator lights 

are always shown in red (no blinking), please

perform the shut down process. 

The steps to carry out the shut down process

are as follows:

1. Set the Pupillo into power off status 

(rotate the camera lens completely down)

2. Remove the plastic cover

3. The battery lock is at the base of the Pupillo.

You can switch the battery lock from on to

off by using a paper clip to completely shut

down the Pupillo

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Important safety information from the manufacturer (Compal)

Pupillo

22

Important safety information from the manufacturer (Compal)

Pupillo 

23

Read this information carefully before using

your Pupillo to reduce the risks of bodily

injury, electric shock, fire, and damage to

the equipment.

General Precautions

Avoid wet areas: Never use the product in a 

wet location. 

Avoid hot areas: Please locate the product away

from high-temperature areas. The product should

be kept away from sources of ignition or heat such

as radiators, heaters or other products that may

produce heat. The heat not only damages and ages

the product, but also causes battery defects.

Furthermore, the heat may cause a fire or breakdown. 

Avoid abnormal usage/dismantling: Please

insert the power plug to a household electric outlet.

When traveling abroad, never plug the AC adaptor

into a power source that does not correspond to

both the voltage and the frequency specified on the

rating plate of the unit, as equipment damage will

result. Please do NOT dismantle, repair, or remodel

this product; otherwise you may cause a fire,

electric shock, or malfunction.

Mounting accessories: do not use the product on

an unstable base. Any mounting of the product

should follow the manufacturer’s instructions, and

you should use a mounting accessory provided by

the manufacturer. 

Warning: users need to switch off the mobile

Pupillo when in or near areas of potentially

explosive atmospheres, such as petrol stations, fuel

or chemical storage depots or blasting operations.

Battery and adaptor precautions

Never connect or disconnect the AC adaptor with

wet hands. Connecting or disconnecting the AC

adaptor to a power source with wet hands could

give you an electric shock.

Never place an AC adaptor on a wooden surface (or

any other surface that could be marred by exposure

to heat) while it is in use, since its surface

temperature increases during normal use. Always

rest it on a suitable heat-insulating materials.

Never cover the AC adaptor with any object while it

is in use, and never place it adjacent to a heat

source. An excessive temperature increase could

detrimentally affect its performance.

Never attempt to dismantle or repair an AC adaptor,

and never alter their Power Supply Cables or plugs

as exposure to electric shock hazards could result.

Do not dismantle or modify the battery.

Never touch any fluid that might leak from the

built-in battery. Such liquid could cause injury to the

skin or eyes. If the liquid does come into contact

with the eyes, rinse the eyes thoroughly with clean

water and immediately seek medical attention. In

the event the liquid comes into contact with the

skin or clothing, wash it away immediately with

clean water. 

Always use the lens cleaning cloths attached in the

gift box to clean your camera lens, and a damp or

anti-static cloth to clean the Pupillo. Do not use a

dry cloth or electrostatically charged cloth. Do not

use chemical or abrasive cleaners as these could

damage the Pupillo.

Third party equipment

The use of third party equipment, AC adaptor or

accessories, not made or authorised by Compal, may

invalidate any applicable express warranty of your

Pupillo and also adversely affect the Pupillo’s safety

or operation.

Repair precaution

The Pupillo, batteries and charger contain no user-

serviceable parts. Never attempt to dismantle or

repair these parts by yourself, otherwise it may

cause a fire, electric shock, or malfunction. Always

contact Customer Services if there is a product

fault or service issue.

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Pupillo 

25

Pupillo

24

Declaration of Conformity

This product complies with the ACMA requirements

and R&TTE Directive (1999/5/EC), EMC Directive

(89/336/EEC), and the Low Voltage Directive

(73/23/EEC) issued by the Commission of the

European Community. CE compliance of this product

is valid only if powered with a Compal-provided CE

marked AC Adapter. Compliance with these

directives implies conformity to the following ACMA

and European standards and regulations:

AS/ACIF S042.1:1999 and AS/ACIF S042.2:1999

AS/NZS 60950:2000

EN 301 489-1and -24 – Electromagnetic

compatibility and Radio spectrum Matters (ERM);

ElectroMagnetic Compatibility (EMC) standard for

radio equipment

EN 301 908-1 and-2 – Electromagnetic

compatibility and Radio spectrum Matters (ERM);

User Equipment (UE) for IMT-2000 Third-

Generation cellular networks

EN 60950 – UL Standard for Safety for

Information Technology Equipment

Caring for the environment by recycling in the

European Union

This symbol on the product or on its packaging

indicates that this product must not be disposed of

with your other household waste. Instead, it is your

responsibility to dispose of your waste equipment

by handing it over to a

designated collection point for

the recycling of waste electrical

and electronic equipment. The

separate collection and recycling

of your waste equipment at the time of disposal

will help to conserve natural resources and ensure

that it is recycled in a manner that protects human

health and the environment. For more information

about where you can drop off your waste

equipment for recycling, please contact your local

authority, your household waste disposal service or

the shop where you purchased the product.

3G / UMTS – 3G offers high speed mobile

multimedia services – fuse together

communications, entertainment and information.

UMTS (Universal Mobile Telephony System) is the

technical name for 3G.

USIM – Your USIM (Universal Subscriber Identity

Module) contains your video mobile number,

service details and contacts. Use the USIM

card only in your Pupillo. Don’t use it for any

other mobiles, as it may get damaged and

might not work properly when you re-insert

it back into your Pupillo.

PIN – Your PIN (Personal Identification Number)

code for your Pupillo enables video calls to your

Pupillo only from callers who have the PIN to

access your Pupillo.

Video call – It enables users to talk and see each

other at the same time. 

Important safety information from the manufacturer (Compal)

Glossary

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