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3Doodler Start Troubleshooting Manual

Made by: 3Doodler
Type: Troubleshooting Guide
Category: Accessories
Pages: 1
Size: 0.60 MB

 

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CUT STRAND AT 45° ANGLE

Try cutting off the tip of a new 

piece of plastic at a 45° angle. 

Insert that plastic into the pen 

and run it through, pushing and 

turning as necessary.

PROBLEM SOLVED?

PLEASE CONTACT 

CUSTOMER SERVICE

Troubleshooting Guide

LED Lights Cheat Sheet

Before You Begin, Note the Following Steps:

1

2

3

 

Begin by charging your 3Doodler 

Start to ensure the motor is able to 

run at full power. This will take 45 

minutes to 2 hours. 

Do not use the 

3Doodler Start while charging. 

The light will flash orange while 

charging, and will turn solid orange 

once it is fully charged.

Once you turn the pen on, and click 

the feed button, it takes 30-40 

seconds for extrusion to begin after 

first inserting a plastic strand.

Push the plastic down the pen and 

gently twist it clockwise to get it to 

engage with the pen’s gears. You will 

feel it lock into place.

NO

NO

REVERSE PLASTIC OUT

Try reversing the plastic by 

double clicking on the feed 

button, and pulling the 

filament out of the Feed Port.

PROBLEM SOLVED?

Have Fun 

Doodling!

YES

YES

YES

YES

YES

YES

REMOVING SHORT FILAMENT

Put the pen in reverse mode while 

gently knocking the pen (with the 

Feed Port facing down) on a surface 

to dislodge the plastic strand.

PROBLEM SOLVED?

NO

NO

NO

YES NO

START 

Let your 3Doodler Start 

charge fully before use. 

Do not use the pen while 

charging. Once it is charged, 

turn the pen on.

DOES THE LIGHT TURN ON?

WAIT TO FEED

Insert a strand of plastic in the 

Feed Port, and click the Feed 

Button once to begin feeding 

the filament. It takes 30-40 

seconds for the plastic to 

feed through.

INSERT PLASTIC

Feed the plastic and gently turn 

it a quarter turn clockwise, 

ensuring the plastic is gripped 

by the gears. If the strand is 

too short, insert another and 

push it through.

PROBLEM SOLVED?

x2

IS THE PLASTIC EXTRUDING?

Insert a strand of plastic in the 

Feed Port, and click the Feed 

Button once to begin feeding the 

filament.

IS THE CABLE WORKING? 

If lights aren’t displaying while 

charging, please try another micro 

USB cable to see if it is an issue 

with the cable or the pen.

Your pen is 

warming up

Pen is 

heated up / idle

N/A

N/A

Please Contact 

Customer Service

Please Contact 

Customer Service

Plastic is 

feeding

Your Pen is 

low on battery

RED

GREEN

ORANGE

SOLID

LED LIGHT 

COLOR

LED LIGHT 

SLOWLY 

FLASHING

QUICKLY 

FLASHING

Plastic is 

reversing

help@the3Doodler.com

Still having issues?

Please have your serial number ready for us. You can find 

it printed on the bottom of your pen.

(US) 718.618.9904

LED Lights Cheat Sheet

Your pen is 

warming up

Pen is 

 idle

Pen is fully 

charged

Pen charging

Please Contact 

Customer Service

Please Contact 

Customer Service

Plastic is 

feeding

Your Pen is 

low on battery

RED

GREEN

ORANGE

SOLID

LED LIGHT 

COLOR

LED LIGHT 

SLOWLY 

FLASHING

QUICKLY 

FLASHING

Plastic is 

reversing

45°

NO

3Doodler Start Tips

Clogs and feed issues may be 
prevented by clearing out all filament 
from the pen in between uses, either 
by reversing the filament out or by 
finishing the strand you’re using. We 
strongly recommend this as a best 
practice.

How-to and help videos on our 

YouTube Channel:

 

YouTube.com/3DoodlerStart